31-05-2007 investor seminar - credit risk management (1)

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    Credit risk management

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    Contents

    Absas risk appetite

    Retail banking six months ago

    Retail banking - current situation and going forward

    Credit environment

    Advances growth Impairment trends

    Actions to mitigate trends

    Corporate and investment banking - current situation and goingforward

    Credit environment

    Corporate and Business Bank - progress made

    Absa Capital - progress made

    Credit risk strategies and priorities

    Conclusion

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    Absas risk appetite

    A chosen methodology to balance risk and return in the

    implementation of strategies and business plans

    Risk appetite sets a maximum loss that we are prepared to absorbgiven the overall returns of the business:

    Overall portfolio

    Home loans

    Corporate

    Card

    Personal and micro loans

    Risk appetite is validated by estimating Absas sensitivity tomacroeconomic events using stress testing and scenario analysis

    Absas risk appetite is formally approved by the board It is a dynamic measure and revised to reflect market conditions

    and shareholder expectations

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    Retail banking - six months ago we said

    House prices to grow at a slower rate

    Household debt to income to increase

    Upturn in sector overdue position

    Impairments to grow

    Balance risk and return in credit strategies and business plans

    Improve automated decisioning in risk assessment

    Invest in collections and retail credit risk team

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    Credit environment

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    Private sector credit

    extension growing at aslower rate, from 27% end-

    06 to 24% and expected to

    drop to 21% by end-07

    Asset based financegrowth slowing down

    Nominal house price

    growth stable at 15% over

    past quarter

    Higher interest rates,

    inflation, fuel prices and

    debt to income ratios likely

    to cool credit extension

    Short-term risk of interest

    rates rising as well

    Private sector credit extension

    Mortgage advances vs. house price growth

    Mortgage advances yoy growth

    Nominal house prices yoy growth

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    Credit environment - debt and servicing costs rising

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    1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

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    Household debt as % of household disposable income (LH)

    Prime rate (RH)

    Debt servicing costs as % of HDI (RH)

    Debt servicing leads

    debt levels

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    Credit environment

    2004 2005 2006 2007F 2008F

    Private sector credit % 19.2 20.5 26.3 21.5 21.6

    CPIX 4.3 3.9 4.6 5.6 5.5

    Real GDE 7.9 5.9 8.7 5.5 5.0

    Real GDP 4.8 5.1 5.0 4.8 4.4

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    Advances - retail banking

    Home loans still contributing nearly 60% to total advances

    Highest growth areas - Absa Card and Retail Banking Services

    Policy of cross selling into the existing customer base maintained in

    Absa Card, with the mono-line approach restricted to Virgin and

    Barclaycard

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    Impairment trends

    South African banking sector at the end of a long downturn trend inimpairments

    Clear evidence of a rise in delinquencies, owing to higher interest

    rates and household indebtedness in line with our 2006 expectations

    Absas internal data indicates a rise in arrears in line with ourexpectations

    Based on what weve seen to date, we expect the impairment ratio tobe at the lower end of 60-70bps for 2007

    The impact of the NCA remains uncertain, but will be clearer in thesecond half of 2007

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    Actions to mitigate trends

    Implement new scorecards for improved risk assessment andtighten certain scorecard cut-offs

    Reduce manual intervention on current account risk assessments

    Implement further risk based pricing

    Apply strict credit line decreases to high risk card accounts

    Develop models to optimise credit card limit assignment

    Implement advanced fraud detection models in card

    Collections - be on top of our game

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    Credit environment - corporate and investment banking

    Credit environment remains benign

    Infrastructure investment will result in positive conditions remaining

    Absa intends to grow the earnings contributions from these areas

    Credit risk management is a source of competitive advantage

    (processes, people and systems)

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    Absa Corporate and Business Bank - progress made

    Structure: Revised industry focused structure implemented

    Policy: Credit policy updated and target market criteria and sub policies finalised forkey segments including Commercial Property Finance (CPF), Leverage andAcquisition Finance and Public Sector

    Risk appetite: Mandate and scale limits defined and implemented for CPF and Agri

    Measurement:

    Credit grading rolling-out across the portfolio, with PD, EAD and LGD data nowavailable at customer level

    Risk/reward decisioning now available at customer/sub portfolio level as part ofVAPM rollout

    Detailed statistical information on key risk (e.g. expected loss and economiccapital concentrations) and performance indicators (e.g. turnaround times,

    application quality) now available Process:

    Streamlined applications formats for specialist sectors e.g. CPF

    ICA (electronic application/sanctioning system) roll out almost complete

    New credit mandates/discretions implemented and have significantly improved

    turnaround times. Average turnaround now

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    Systems and data: Barclays Global limit monitoring system (GCIS) fully rolled outand populated providing portfolio management information and total Group large

    exposure monitoring and tracking

    Processes:

    Dedicated Absa Capital credit team created with revised roles, responsibilities andindustry focused teams

    Credit sanctioning processes, policies and procedures significantly enhanced

    Streamlined and enhanced application formats

    Credit committees significantly rationalised and streamlined, multi-layers reducedto one layer in Absa

    Measurement: Portfolio fully risk graded using Basel 2 compliant models and in line

    with Barclays Group policies Management of traded product exposure: Marginal models for equity, forex and

    interest rate derivatives introduced and managed by a newly created front office creditteam.

    Barcap Global and Absa Capital credit partnership: Good working relationshipestablished with frequent attachments, in both directions, and support/trainingprovided

    Risk appetite: Established and set clear mandate and scale limits for certain higherrisk sectors and where concentrations exist

    Absa Capital - progress made

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    Strategies and priorities

    Maximise value by upgrading and developing scorecards andmodels

    Reduce costs by streamlining and automating underwriting functions

    across all retail products

    Limit impairments by improving collection capabilities and investing

    in best-of-breed systems

    Win new business by responding quickly

    Use the best of Barclays methodologies to gain advantage

    C

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    Conclusion

    The market is as we expected it to be

    Macro economic conditions remain attractive

    Retail delinquencies have risen, but are within our

    expectations/appetite

    We are working hard to mitigate these trends and to maintain

    income growth

    Significant progress in enhancing risk management in Absa Capitaland Absa Corporate and Business Bank