3. stewardship · web viewto be responsible for managing the portfolios of legacy and in memory...

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JOB DESCRIPTION: Fundraising Officer Reports to: Fundraising Manager Location Bristol (with some travel required) Salary £25,346 (based on NJC pay scale points 29 - 33) Length of contract 37 hours, 6 month temporary contract MAIN PURPOSE OF POST The Fundraising Officer (Community fundraising, stewardship, legacy and in mem, unrestricted donations) is responsible for fundraising from all unrestricted funding sources. Including regular givers, community fundraisers, schools and churches and community groups. The post holder will oversee a programme to maximise support from these funding streams, taking responsibility for sustaining and developing existing partnerships as well as forging new ones with prospective donors. The post holder will develop and maintain both internal and external contacts and will need a thorough understanding of Women’s Aid’s work. DUTIES AND KEY RESPONSIBILITIES 1. Fundraising 1. To be responsible for making recommendations for the Community fundraising budget and how this should be spent throughout the year. 2. To implement a stewardship programme for unrestricted donations, with the view to increase our regular givers. 3. To be personally responsible for the portfolio of running events that Women’s Aid has purchased places in. 4. To be responsible for the development and production of a range of fundraising stewardship materials including: Together newsletter, our online fundraising newsletter, and annual thank you to donors. 5. To work closely with key internal stakeholders both to understand and be able to package up their work into clear compelling asks for all stewardship documents. Page 1 of 7

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Page 1: 3. Stewardship · Web viewTo be responsible for managing the portfolios of legacy and in memory donations. Take responsibility for ensuring that full records of all contacts are maintained

JOB DESCRIPTION: Fundraising Officer

Reports to: Fundraising Manager

Location Bristol (with some travel required)

Salary £25,346 (based on NJC pay scale points 29 - 33)

Length of contract 37 hours, 6 month temporary contract

MAIN PURPOSE OF POSTThe Fundraising Officer (Community fundraising, stewardship, legacy and in mem, unrestricted donations) is responsible for fundraising from all unrestricted funding sources. Including regular givers, community fundraisers, schools and churches and community groups. The post holder will oversee a programme to maximise support from these funding streams, taking responsibility for sustaining and developing existing partnerships as well as forging new ones with prospective donors.

The post holder will develop and maintain both internal and external contacts and will need a thorough understanding of Women’s Aid’s work.

DUTIES AND KEY RESPONSIBILITIES

1. Fundraising

1. To be responsible for making recommendations for the Community fundraising budget and how this should be spent throughout the year.

2. To implement a stewardship programme for unrestricted donations, with the view to increase our regular givers.

3. To be personally responsible for the portfolio of running events that Women’s Aid has purchased places in.

4. To be responsible for the development and production of a range of fundraising stewardship materials including: Together newsletter, our online fundraising newsletter, and annual thank you to donors.

5. To work closely with key internal stakeholders both to understand and be able to package up their work into clear compelling asks for all stewardship documents.

6. To be responsible for the content and production of all Women’s Aid fundraising appeals, including: the Christmas Appeal, International Women’s Day appeal and any others throughout the year.

7. Assist with the organisation of fundraising events as required.8. Maximise all fundraising opportunities with fundraising groups including:

Schools, Universities and religious organisations. 9. To be responsible for managing the portfolios of legacy and in memory

donations.

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Page 2: 3. Stewardship · Web viewTo be responsible for managing the portfolios of legacy and in memory donations. Take responsibility for ensuring that full records of all contacts are maintained

10.Take responsibility for ensuring that full records of all contacts are maintained on the fundraising database.

11.Manage all online giving programmes including Everyday Hero, and Virgin Money Giving etc.

2. Individual donors and community fundraising

2.1. To be responsible for developing and implementing a programme for donor recruitment, retention and development. 2.2. To be personally responsible for the Women’s Aid portfolio of events. Including filling all places, and supporting runner’s right up until race day and beyond.2.3 To support all community fundraisers raising money for Women’s Aid. Giving them tailored support for their event and cultivating them to become a long-term supporter of Women’s Aid.2.4 Providing tailored support for all community group fundraisers including but not restricted to religious organisations, schools and universities etc. 2.5 Manage the community fundraising budget to ensure that we have appropriate materials to support fundraisers.

3. Stewardship

3.1. Develop and implement a stewardship programme for all one off/regular and community fundraisers. 3.2 Actively work to reduce our attrition rate by ensuring regular contact is maintained with donors.

4. Information Management, monitoring and evaluation

4.1 Work with the Database Officer to establish appropriate means of monitoring and evaluating activity.4.2 Use the fundraising database Raiser’s Edge to analyse the success rates to support the fundraising strategy. 4.3 Keep-up-to-date with new fundraising opportunities.4.4 Take responsibility for ensuring that full records of all contacts are maintained on the database.

5. Financial 5.1 To manage the community fundraising budget, including purchasing places for events.5.2 To manage all stewardship mailing budgets including costs for: design, printing etc. 5.3 To ensure that all donations are quickly and correctly processed and acknowledged and that reports are available in the appropriate format. 5.4 To contribute to the teams KPI’s and update all appropriate reports/documentation.

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Page 3: 3. Stewardship · Web viewTo be responsible for managing the portfolios of legacy and in memory donations. Take responsibility for ensuring that full records of all contacts are maintained

6. Contact and liaison6.1 Develop and manage relationships with fundraisers, encouraging them to become long term supporters of Women’s Aid.6.2 Work closely with key internal stakeholders both to understand and be able to package up their work into clear compelling asks for all stewardship documents. 6.3 To manage the relationship with external suppliers, including seeking quotes for printing of our publication materials, liaising around print deadlines etc.

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Page 4: 3. Stewardship · Web viewTo be responsible for managing the portfolios of legacy and in memory donations. Take responsibility for ensuring that full records of all contacts are maintained

PERSON SPECIFICATION: Fundraising Officer

EXPERIENCE Essential: Experience of using a fundraising database, preferably Raiser’s Edge. Experience of working in a fundraising role or sales/customer facing role. Proven experience of providing high quality written material. Experience of developing and implementing a stewardship programme for donors. Experience of building and maintaining strong relationships. Experience of working within a team and individually to achieve success.

Desirable: Proven experience of writing successful fundraising appeals. Experience of managing a portfolio of fundraising events for community

fundraising. Experience of managing Legacy and In Memory donations.

SKILLS & ABILITIESEssential:

Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages.

Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing.

Ability to carry out thorough research to keep-up-to date with new fundraising opportunities.

Demonstrable initiative and determination. Excellent attention to detail and accurate record keeping. Ability to prioritise tasks and manage a busy workload.

Desirable Experience of maintaining and reporting against budgets and feeding into the

teams KPI’s.

KNOWLEDGE Essential: Knowledge and understanding of Feminism. Understanding of domestic abuse and the issues relating including the impacts on

women and children. Understanding of the role of Women’s Aid.

EDUCATION/TRAINING Essential: A-C GCSE grade English and Maths or equivalent Experience of using a CRM Fundraising database, preferably Raiser’s Edge.

OTHER REQUIREMENTS Essential: Able to demonstrate a commitment and sensitivity of the aims and objectives of

Women’s Aid; Commitment to anti-discriminatory practice and equal opportunities; Willingness to travel and work occasional unsocial hours as required.

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SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT

Terms of appointment: Confirmation of appointment will be subject to the satisfactory completion of a probationary period. This will normally be of six months (less for short term contracts). During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.

Salary: £25,346 (On an incremental scale guided by the NJC Local authority pay scale points 29 - 33) + benefits. Salary is paid in arrears through bank credit by the 25th of each month. Part time staff receive pro-rata payment based on hours worked.

Working hours: The standard working hours for this post are 37 hours per week, based in Bristol; benefits include a generous bank holidays and annual leave package and contributory pension scheme.

Support and supervision: Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development. We have a training policy in place and encourage staff to take an active role in their career development plan. Pension: Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3 month interim probationary review. .

Annual Leave: Women’s Aid offers an annual leave entitlement of 25 days per year rising by one day per year until 30 days annual leave per year is reached. In addition, we offer 8 days public holidays plus 2 additional days in March and August. All leave entitlement is calculated pro-rata for part time employees.

Other leave: Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.

Period of notice: 1 month after your probationary period has been completed.

Union: You have a right to membership of a trade union. Women’s Aid recognises Unison.

Asylum and Immigration Act 1996: To comply with this Act, Women’s Aid will need to see the original of at least one document from a specified list, most commonly a British Passport.

Additional information is available on request.

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