3. promoting products
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Lecture SlidesTRANSCRIPT
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PromotingProducts
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What Is Promotion?
Aspect of the marketingmix concerned with the
most eectietechni!ues for se""ing aproduct
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Information and ExchangeValues
Promotions seek to accomplish
four goals:
Make potential customers aware
of products
Make them knowledgeable about
products
Persuade them to like products
Persuade them to purchase
products
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Promotional Objectives
Communicating Information
Positioning Products
Positioningis the process of establishing
an identifiable brand image in the minds
of consumers
Adding Value
Increasing Sales Volume
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Promotional Strategies
Pull strategyappeals directly to
consumers who will demand the product
form retailers
Push strategyencourages wholesalers
or retailers to market products toconsumers
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The Promotional ix
ypes of promotional tools:
Advertising
Personal Selling Sales Promotions
Publicity
Public Relations
Word of Mouth
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What Is Adertising?
Promotiona" too"consisting of paid#
nonpersona"communication used $%an identi&ed sponsor to
inform an audiencea$out a product
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Advertising Strategies
Persuasive advertisingseeks toinfluence consumers to buy a
company#s products rather than its
ri$als#
Com!arative advertisingindirectly
compares two or more products
Com!etitive advertisingdirectly
compares two or more products "eminder advertisinghelps to keep
the product name in the consumer#s
mind
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Advertising Strategies
%eneric &Primary' (emand )d$ertising
promotes a generic product category rather
than a particular brand
*electi$e &*econdary' (emand )d$ertisingpromotes selecti$e brands
Product )d$ertising promotes a product or
a group of products
+nstitutional )d$ertising promotes an
organi,ation rather than a specific product
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What Is Adertising'edia?
(ariet% ofcommunication
deices for carr%ing ase""er)s message topotentia" customers
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Advertising edia
Television #e$s!a!ers %irect ail
"adio aga&ines Outdoor Advertising Internet Advertising
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What Is an Adertising*ampaign?
Arrangement of ads inse"ected media to
reach targetedaudiences
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What Is an AdertisingAgenc%?
Independent compan%that proides some or
a"" of a c"ient &rm)sadertising needs
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What Is Persona"Se""ing?
Promotiona" too" inwhich a sa"esperson
communicates one+on+one with potentia"customers
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What Is ,e"emarketing?
Use of te"ephoneso"icitations toconduct thepersona" se""ing
process
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Personal Selling Situations
"etail sellingis selling a
consumer product for the
buyer#s personal or
household use
Industrial sellingis selling
products to other
businesses/ either for thepurpose of manufacturing
other products or for resale
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Ty!es of Personal Sellers
+nside 0rder aker
0utside 0rder aker
(eli$ery *ales Person
+nside *eller 0utside *eller
*ales ngineer
*ales onsultant
1!
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What Is a Sa"esPromotion?
Short+term promotiona"actiit% designed tostimu"ate consumer
$u%ing or cooperationfrom distri$utors# sa"esagents or other
mem$ers of the trade
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Ty!es of Sales Promotions
Cou!ons are certificates entitling bearers tosa$ings off regular prices
Point'of'Purchase (POP) dis!laysare used tograb customers# attention as they mo$e throughstores
Premiumsare gifts gi$en to consumers in return forbuying a specified product
Trade sho$s are sponsored by industries for
members and customers %iscountis a temporary price reduction
Patronage re$ardsare gi$en on sustained usageof a product
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What Is Pu$"icit%?
Promotiona" too" inwhich information
a$out a compan% orproduct istransmitted $%
genera" mass mediaPu$"icit% is free
Pu$"icit% can $e goodor $ad
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What Is Pu$"ic-e"ations?
*ompan%+in.uencedpu$"icit% directed at
$ui"ding goodwi"" with
the pu$"ic or dea"ingwith unfaora$"e
eents
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*ord of outh
Any communication about an
organi&ation+ its !roducts+ or !olicies
thru the !ersonal interaction of !eo!le ina society,