3. promoting products

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    PromotingProducts

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    What Is Promotion?

    Aspect of the marketingmix concerned with the

    most eectietechni!ues for se""ing aproduct

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    Information and ExchangeValues

    Promotions seek to accomplish

    four goals:

    Make potential customers aware

    of products

    Make them knowledgeable about

    products

    Persuade them to like products

    Persuade them to purchase

    products

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    Promotional Objectives

    Communicating Information

    Positioning Products

    Positioningis the process of establishing

    an identifiable brand image in the minds

    of consumers

    Adding Value

    Increasing Sales Volume

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    Promotional Strategies

    Pull strategyappeals directly to

    consumers who will demand the product

    form retailers

    Push strategyencourages wholesalers

    or retailers to market products toconsumers

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    The Promotional ix

    ypes of promotional tools:

    Advertising

    Personal Selling Sales Promotions

    Publicity

    Public Relations

    Word of Mouth

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    What Is Adertising?

    Promotiona" too"consisting of paid#

    nonpersona"communication used $%an identi&ed sponsor to

    inform an audiencea$out a product

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    Advertising Strategies

    Persuasive advertisingseeks toinfluence consumers to buy a

    company#s products rather than its

    ri$als#

    Com!arative advertisingindirectly

    compares two or more products

    Com!etitive advertisingdirectly

    compares two or more products "eminder advertisinghelps to keep

    the product name in the consumer#s

    mind

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    Advertising Strategies

    %eneric &Primary' (emand )d$ertising

    promotes a generic product category rather

    than a particular brand

    *electi$e &*econdary' (emand )d$ertisingpromotes selecti$e brands

    Product )d$ertising promotes a product or

    a group of products

    +nstitutional )d$ertising promotes an

    organi,ation rather than a specific product

    -

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    What Is Adertising'edia?

    (ariet% ofcommunication

    deices for carr%ing ase""er)s message topotentia" customers

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    Advertising edia

    Television #e$s!a!ers %irect ail

    "adio aga&ines Outdoor Advertising Internet Advertising

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    What Is an Adertising*ampaign?

    Arrangement of ads inse"ected media to

    reach targetedaudiences

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    What Is an AdertisingAgenc%?

    Independent compan%that proides some or

    a"" of a c"ient &rm)sadertising needs

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    What Is Persona"Se""ing?

    Promotiona" too" inwhich a sa"esperson

    communicates one+on+one with potentia"customers

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    What Is ,e"emarketing?

    Use of te"ephoneso"icitations toconduct thepersona" se""ing

    process

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    Personal Selling Situations

    "etail sellingis selling a

    consumer product for the

    buyer#s personal or

    household use

    Industrial sellingis selling

    products to other

    businesses/ either for thepurpose of manufacturing

    other products or for resale

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    Ty!es of Personal Sellers

    +nside 0rder aker

    0utside 0rder aker

    (eli$ery *ales Person

    +nside *eller 0utside *eller

    *ales ngineer

    *ales onsultant

    1!

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    What Is a Sa"esPromotion?

    Short+term promotiona"actiit% designed tostimu"ate consumer

    $u%ing or cooperationfrom distri$utors# sa"esagents or other

    mem$ers of the trade

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    Ty!es of Sales Promotions

    Cou!ons are certificates entitling bearers tosa$ings off regular prices

    Point'of'Purchase (POP) dis!laysare used tograb customers# attention as they mo$e throughstores

    Premiumsare gifts gi$en to consumers in return forbuying a specified product

    Trade sho$s are sponsored by industries for

    members and customers %iscountis a temporary price reduction

    Patronage re$ardsare gi$en on sustained usageof a product

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    What Is Pu$"icit%?

    Promotiona" too" inwhich information

    a$out a compan% orproduct istransmitted $%

    genera" mass mediaPu$"icit% is free

    Pu$"icit% can $e goodor $ad

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    What Is Pu$"ic-e"ations?

    *ompan%+in.uencedpu$"icit% directed at

    $ui"ding goodwi"" with

    the pu$"ic or dea"ingwith unfaora$"e

    eents

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    *ord of outh

    Any communication about an

    organi&ation+ its !roducts+ or !olicies

    thru the !ersonal interaction of !eo!le ina society,