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ISLAND FASHION LOCAL CUISINE MAUI EXPERIENCES MAUI SPECIALTY LEASING INFORMATION & APPLICATION 2018-19

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Page 1: 286604 SLApplicationPortfolio Toni digital 112918 · 2019-08-16 · irs w-9 10 business resources 11 contents. property & trade area highlights strategically located in central maui

ISLAND FASHION LOCAL CUISINEMAUI EXPERIENCES

MAU I

SPECIALTY LEASINGINFORMATION & APPLICATION

2018-19

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Mahalo for your interest in becoming a tenant at Queen Ka’ahumanu Center.

We are Maui’s largest, award-winning lifestyle shopping center with more than 100 national and island-style stores, restaurants and entertainment attractions. QKC is home to the island’s only department stores, Macy’s and Sears, along with favorite national brands such as Victoria’s Secret and Bath & Body Works. Hosting more than 300 community events and promotions annually, QKC provides year-round entertainment for families with the all-digital, six-screen Ka‘ahumanu Theatre. Maui’s Lifestyle Shopping for Generations, Queen Ka‘ahumanu Center has served as the island's town square since 1972.

We have a selection of high-tra�c locations and we work with you. You start with an idea and we help you fine tune it. Whether you are a seasoned retailer expanding your business or an entrepreneur with a hot new idea, we have just the right retail solution for you.

Our team will assist you with product ideas, merchant mix and visual standards. We work with you to determine the best location to reach your target audience and maximize sales. With a minimal investment and high profit opportunity, Specialty Leasing is the perfect retailing experience for those wishing to test a product, test a property and capitalize on impulse purchases.

Whether you wish to operate for a few days or a few months, we can provide common area kiosks, temporary in-line spaces for pop-up shops, retail merchandising units and more.

We welcome you to explore our portfolio and turn your business dreams into a retail success!

You should be here!TONI ROJAS, CMPVICE PRESIDENTBUSINESS & COMMUNITY DEVELOPMENT

P: 808.856.8105C | T: 808.344.8880E: [email protected]: queenkaahumanucenter.com | qkccares.com

@QKCMaui #ShopQKC #DineQKC #PlayQKC #IamQKC #QKCCares

Aloha

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A B O U T U S 1

S P E C I A LT Y L E A S I N G B A S I C S 2

S O L U T I O N S 3

F R E Q U E N T LY A S K E D Q U E S T I O N S 4

Q KC I N S U R A N C E R E Q U I R E M E N T S 5

A P P L I C AT I O N C H E C K L I S T 6

A P P L I C AT I O N 7 - 8

B U S I N E S S P L A N 9

I R S W- 9 1 0

B U S I N E S S R E S O U RC E S 1 1

Contents

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P RO P E RT Y & T R A D E A R E A H I G H L I G H T S

STRATEGICALLY LOCATED IN CENTRAL MAUI

NEIGHBORS UNIVERSITY OF HAWAI’I – MAUI COLLEGE

& MAUI ARTS & CULTURAL CENTER

5 MINUTES FROM KAHULUI AIPORT

2.6M VISITORS ANNUALLY

3 BLOCKS FROM KAHULUI HARBOR

275K CRUISE VISITORS ANNUALLY

H OW W E M E A S U R E U P571,225 SF TOTAL CENTER GLA

289,648 SF RETAIL STORES

41,025 SF OUTPARCELS

2,858 PARKING STALLS

100+ RETAILERS

KIOSKS & RMU’S

&

300+ PROMOTIONS & EVENTS ANNUALLY

AWA R D W I N N I N GICSC 2018

GOLD MAXI AWARDCAUSE MARKETING

2014 – 2018 MAUITIME

SHOPPING CENTER OF THE YEAR

2018MAUI NEWS

BEST SHOPPING CENTER

M A U I P O P U L AT I O N10 MILE 83,44830 MILE 151,587

H O U S E H O L D S10 MILE 26,58530 MILE 53,027

AVG . H O U S E H O L D INCOME

$77,735

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Specialty Leasing Basics

S P E C I A LT Y L E A S I N G D E F I N E DThe term specialty leasing refers to a program for establishing temporary tenants either in-line or in the common area of a shopping center, also known as a temporary tenant program.

F L E X I B L ESpecialty Leasing is where new stores and brands are born, and established companies can explore the cutting edge. Our award-winning center provides a variety of formats, flexible lease terms and guidance for entrepreneurs and mature firms alike to create the future.

I N N OVAT I V EWe want to bring new, innovative shopping opportunities to QKC to enhance our customer shopping experience. We work with you to incubate new concepts to grow into the retailer of tomorrow.

G ROW T HWhether you are an individual artisan, established retailer or an e-tailer expanding into brick and mortar, we o�er flexible terms and experienced guidance. You could be our next success story, from RMU to kiosk, in-line store to permanent tenant. Because we only succeed, if you do. If you have a vision, drive and quality product, we can help!

M A R K E T I N G E N H A N C E M E N T SWe o�er marketing platforms to enhance awareness. With over 300+ promotions and events annually, if your interest lies in cause-related marketing, community festivals, branded sponsorships or advertising promotions, we o�er options to meet your goals.

QKC o�ers robust marketing communication enhancements including print, radio, digital, social, media influencers, email (*33K) and text database (*5K), a QKC APP and School APP for push notifications. An appointment can be set up with the QKC Marketing Team regarding use of these various platforms.

*Subject to change

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Solutions

P O P - U P SPop-up stores allow you the opportunity to test your concept in a most traditional space, but in a non-traditional and fun way. Whether you are moving from e-commerce to brick-and-mortar, or looking to test a new product, we o�er a�ordable, short-term space. And Maui wants you! Just ask some of our successful pop-up tenants like Manaola, Kahulale’a, Simply Sisters by Lola, The Lucky Honey, Posh Hawaii, Wahine Toa and Get Nutz, just to name a few.

R M U sRetail Merchandise Units (RMU) are free-standing units located in common areas, o�ering a 360 degree exposure, giving customers the opportunity to approach your space from all directions. All units can be enclosed, locked and o�er storage underneath. Selected units o�er standard electric. Visually appealing and highly organized spaces, this might just be for you.

K I O S KSKiosks are considered more permanent structures, often located in common areas with longer lease terms, but give you more creative flexibility and high visibility to design your own space.

I N - L I N E S TO R E SLooking for the full, store experience on a seasonal basis? Think a few months or more, and we can o�er more flexible terms than your traditional lease. Ask us how.

M O B I L E R E TA I LWant to showcase your product or experience outdoors? Share your vision and let us work out together how we can make it a reality.

PA R K I N GNeed a long-term parking solution? QKC is a highly visible and central venue, and only 5 minutes to Kahului Airport and other major highways. We o�er a�ordable parking solutions in highly desirable and premium locations. From passenger vehicles to SUV’s, trucks, mini-coaches to motor-coaches, we have street visible and covered parking solutions.

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Frequently Asked Questions

D O I N E E D TO B E R E G I S T E R E D BY T H E F E D E R A L G OV E R N M E N T & S TAT E O F H AWA I ’ I ?

Yes, you will be required to have a Federal Tax Employee Identification Number and State of Hawai’i General Excise Tax license which must be included with your QKC Specialty Leasing Application.

A M I R E Q U I R E D TO H AV E A B U S I N E S S P L A N ?

Yes, you must have a business plan and it must be included in your QKC Specialty Leasing Application. An outline of the business plan components is provided on page 9.

W I L L I B E R E Q U I R E D TO P ROV I D E I N S U R A N C E ?

Yes, you will be required to provide commercial general liability insurance and add QKC as additional named insured, along with a copy of worker’s compensation insurance, as required by the laws of the State of Hawai’i.

W H AT T Y P E O F T E R M S C A N I E X P E C T O N M Y L I C E N S E AG R E E M E N T ?

Your lease is flexible, negotiable and will vary based on your preferred retail solution, location and length of the license agreement.

C A N I P I C K W H I C H LO C AT I O N I WA N T ?

QKC will make every e�ort to accommodate your location request, however spaces may be unavailable due to pending or executed leases. Location selection also includes factors such as mall merchandise mix and market rates for specific locations.

A R E T H E R E V I S U A L R E Q U I R E M E N T S?

Yes, there are specific signage and visually appealing requirements. Final approval will be given by QKC Management.

C A N I TA K E U P M O R E T H A N M Y D E S I G N AT E D S PAC E ?

No, all products must remain within the boundaries of your leased space.

C A N I AT TAC H I T E M S TO M Y L E A S E D R M U O R S PAC E ?

Yes, however you must avoid drilling, taping, hammering or screwing items. Keep in mind the leased space should be turned over in the same condition it was provided by the landlord.

I S A P O I N T O F S A L E P ROV I D E D?

No, you must provide your own.

A M I R E Q U I R E D TO P ROV I D E M Y M O N T H LY S A L E S ?

Yes, you must provide your monthly gross and net sales by the 5th of the following month to the QKC Management O�ce. A copy of your point of sale generated sales summary must be submitted with the form.

D O I PAY U T I L I T I E S?

Yes, in-line spaces pay for utilities such as electric and water. Retail Merchandising Units include utilities. If you select an in-line pop-up shop of 3 days or less, utilities are included.

W H AT PAY M E N T S D O YO U AC C E P T ?

Payments may be made by cashier check or company check only. Credit cards and cash are not accepted.

R E TA I L M E RC H A N D I S I N G U N I T ( R M U )

Retail Merchandising Unit (RMU)’s are located in-line, o�ering a 360 degree exposure, giving customers the opportunity to approach your space from all directions. Visually appealing and highly organized spaces, this might just be for you.

K I O S KS

Kiosks are considered more permanent structures, often located in common areas with longer lease terms, but give you more creative flexibility to design your own space.

I N - L I N E S TO R E S

Looking for the full, store experience on a seasonal basis? Think a few months or more, and we can o�er more flexible terms than your traditional lease. Ask us how.

M O B I L E R E TA I L

Want to showcase your product or experience outdoors? Share your vision and let’s work out how we can make it a reality.

M A R K E T I N G E N H A N C E M E N T S

You are highly encouraged to market your own product, however we can help! We o�er marketing platforms to enhance awareness. With over 300+ promotions and events, if your interest lies in cause-related marketing, community festivals, branded sponsorships or advertising promotions, we o�er options to meet your goals.

Please refer to your lease agreement for details on all of these subjects.

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Specialty LeasingInsurance Requirements

5

Before commencing operation, Licensee shall procure and maintain, at its expense, commercial general liability insurance and shall furnish to Licensor certificates of insurance naming Licensor and Licensor's agent as additional named insured thereunder and indicating that the following coverages are in full force and e�ect. Licensee shall also procure and maintain, at its expense, and furnish Licensor a certificate of Worker's Compensation insurance, as required by the laws of the State of Hawaii.

The Certificate of Insurance provided should be completed as follows:Certificate Holder: QKC Maui Owner, LLC Additional Insureds: QKC Maui Owner, LLC RE: Queen Ka’ahumanu Center QKC Maui MZB, LLC 275 W. Ka’ahumanu Ave., #1200 Queen Ka‘ahumanu Center, LLC

Kahului, HI 96732 S.M. Farthington Ltd., LLC Pendulum Property Partners, LLCCoverage Requirements: Commercial General Liability With minimum limits for bodily injury, property damage or personal and advertising injury of $1,000,000 per occurrence and $2,000,000 general aggregate. In the case of food and/or beverage being prepared and sold on-site, these limits shall be $5,000,000 per occurrence, and $5,000,000 general aggregate. Worker’s Compensation With statutory limits for all employees and Employer’s Liability Insurance which a�ords limits of not less than $1,000,000 each coverage and policy limit. “All Risk” Property Insurance Coverage must include all inventory, trade fixtures, furniture, furnishings, and equipment not a�xed to the Licensed Premises, and covering all improvements installed in the Licensed Premises by or for the Licensee in an amount not less than 100% of the replacement cost of such property, without co-insurance.All policies issued are required to provide either that (i) “Should any of the above described policies be cancelled

before the expiration date thereof, the issuing insurer will endeavor to mail thirty (30) days written notice to the Certificate Holder”; or (ii) “Should any of the above described policies be cancelled before the expiration date thereof, notice will be delivered in accordance with the policy provisions.”The following must be removed from the cancellation wording: “Endeavor to… but failure to mail such notice shall impose no obligation or liability of any kind upon the company, its agents, or representatives.”All such insurance carriers shall be rated A-VIII or better by Best’s and shall be authorized to do business in the state in which the Shopping Center is located. Policy shall be written for the same length of term as the License Agreement.

Facsimile to: 808.877.5992And mail original certificate to: QUEEN KA’AHUMANU CENTER Attn: Management O�ce 275 W. Ka’ahumanu Ave., #1200 Kahului, HI 96732

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Help us get to know you. In order for us to provide you with a quote, the first step is to complete the Specialty Leasing Application and provide all associated documents. Keep in mind, the more information we have, the better. We want you to be successful!

S P E C I A LT Y L E A S I N G A P P L I C AT I O NComplete in its entirety. No areas may be left unanswered. Signature required.

I D E N T I F I C AT I O NAcceptable forms of identification include unexpired United States Passport or United States Social

Security Card, State Driver’s License or State Identification. The copy must be made in color.

S TAT E O F H AWA I ’ I G E N E R A L E XC I S E TA X L I C E N S E A copy of your active license. If you do not have one, you may obtain it from: https://hbe.ehawaii.gov/BizEx/home.eb

U. S . F E D E R A L W 9 F O R M Complete the W9 form attached, sign and include the original document.

B U S I N E S S P L A NAttach a copy of your business plan or write it in the allocated section. If you don’t have a full business plan

complete, please share with us your ideas for success.

F I N A N C I A L SAttach or include financial records showing operating capital and payment history. This may include bank

statements, balance sheets, income statements, profit & loss statements from previous businesses, billing statements from current rents etc.

Application Checklist

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Specialty Leasing Application

APPLICANT NAME

P E R S O N A L I N F O R M AT I O N

ADDRESS CITY

CITY

STATE ZIP CODE

HOME PHONE

SOCIAL SECURITY NUMBER

CELLULAR PHONE

EMAIL ADDRESS

BUSINESS ADDRESS

BUSINESS PHONE

BUSINESS EMAIL ADDRESS

BUSINESS WEBSITE

ADDRESS

GUARANTOR NAME (INDIVIDUAL WHO WILL GUARANTEE THE LICENSE OTHER THAN APPLICANT. IF THE GUARANTOR IS THE APPLICANT, WRITE “SAME” & SKIP TO LICENSING INFORMATION.)

CITY STATE

SOCIAL SECURITY NUMBER

HOME PHONE

WEBSITE (IF APPLICABLE)

ZIP CODE

CELLULAR PHONE

EMAIL ADDRESS

BUSINESS STRUCTURE (SELECT ONE)SOLE PROPRIETOR

PARTNERSHIP

LIMITED LIABILITY CORPORATION

FRANCHISE # OF YEARS IN BUSINESS

CURRENT LOCATION

SOCIAL MEDIA HANDLE

STATE OF HAWAII GENERAL EXCISE TAX LICENSE

FEDERAL EMPLOYEE ID NUMBER (FEIN)

STATE

TRADE NAME (DBA)

ZIP CODE

CORPORATION

BUSINESS NAME

C O M PA N Y I N F O R M AT I O N

G U A R A N TO R I N F O R M AT I O N

IN-LINE STORERMU (CART)

VENDINGDISPLAY | DEMONSTRATION

KIOSK (PROVIDED BY TENANT) EVENTADVERTISING

START DATE (DESIRED)

SPECIALTY LEASING TYPE

END DATE (DESIRED)

STORAGE SPACE REQUIREMENTS (ADDITIONAL)

YES. HOW MANY SQ FT?____ NO

LOCATION PREFERENCE

(LIST UP TO 3 IN ORDER OF PREFERENCE)

ELECTRICAL (IF REQUIRED)

L I C E N S I N G I N F O R M AT I O N

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Specialty Leasing Application

8

B U S I N E S S I N F O R M AT I O N

PREVIOUS RETAIL BUSINESS EXPERIENCE LOCATION/S

TYPE OF MERCHANDISE MERCHANDISE PRICE POINTS

LIST OF MAJOR MERCHANDISE CATEGORIES, YOUR PERCENT OF INVENTORY & PERCENT OF SALESFOR EXAMPLE: WOMEN’S CLOTHING (INVERNTORY 80%) (SALES 70%) WOMEN’S FASHION ACCESSORIES (INVENTORY 20%) (SALES 30%)

ARE YOU A WHOLESALER? IF YES, DO YOU SELL TO NATIONAL &/OR INDEPENDENTS PROJECTED MONTHLY SALES (DOLLARS)

NAME OF FINANCIAL INSTITUTION (INCLUDE BRANCH)

CHECKING ACCOUNT NUMBER

ADDRESS

PHONE

STATE

SAVINGS ACCOUNT NUMBER

ZIP CODECITY

B A N K I N G I N F O R M AT I O N

ESTIMATED START UP COST ($) START UP COST ALLOCATION ESTIMATED NUMBER OF EMPLOYEES

ESTIMATED LABOR COST ($/MONTH)

LIST OTHER OPERATING DETAILS

ESTIMATED INVENTORY ($) ESTIMATED INVENTORY TURN

______PER _______MONTHS

LIST ADDITIONAL EXPENSES (TYPE & $)

O P E R AT I N G I N F O R M AT I O N

ALL OF THE FOLLOWING ARE REQUIRED FOR YOUR APPLICATION TO BE CONSIDERED COMPLETE:

COPY OF APPLICANT’S U.S. PASSPORT OR SOCIAL SECURITY CARD STATE DRIVER’S LICENSE OR STATE IDENTIFICATION CARD

(COLOR COPIES ONLY)

COPY OF STATE OF HAWAI’I GENERAL EXCISE TAX LICENSE AND IF A CORPORATION, ARTICLES OF INCORPORATION

COPY OF MOST RECENT PERSONAL UTILITY BILL (ELECTRIC, GAS OR WATER) THAT CONFIRMS THE APPLICANT STREET ADDRESS

COMPLETED IRS W-9 FORM (ORIGINAL)

COPY OF YOUR BUSINESS PLAN

PHOTOS AND/OR SAMPLES OF YOUR PRODUCT AND ANY PHOTOS OF OTHER CONCEPT LOCATIONS (IF APPLICABLE)

COPY OF YOUR FINANCIAL STATEMENTS

OT H E R R E Q U I R E M E N T S

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Business Plan

9

I CERTIFY THAT ALL THE INFORMATION LISTED ON THIS APPLICATION IS TRUE TO THE BEST OF MY KNOWLEDGE. BY SIGNING BELOW, I

ACKNOWLEDGE THAT I WILL BE HELD FULLY RESPONSIBLE FOR ANY FALSIFICATION OR MISREPRESENTATION OF THIS INFORMATION. FURTHER, I

UNDERSTAND THAT THIS APPLICATION DOES NOT REPRESENT A CONTRACT WITH EXECUTABLE TERMS. NEITHER QKC OWNER, LLC, OR MYSELF

ARE UNDER ANY OBLIGATION TO THE OTHER WITH RESPECT TO THE INFORMATION PROVIDED UNTIL A MUTUALLY ACCEPTABLE LICENSE

AGREEMENT HAS BEEN FULLY EXECUTED.

APPLICANT SIGNATURE DATE

YO U R B U S I N E S S P L A N

ATTACH A COPY OF YOUR BUSINESS PLAN, OR WRITE YOUR DETAILED BUSINESS PLAN HERE. INCLUDE EXECUTIVE SUMMARY, BUSINESS

DESCRIPTION, MARKET ANALYSIS, COMPETITIVE ANALYSIS, ORGANIZATION MANAGEMENT, PRODUCT AND SERVICE BREAKDOWN, MARKETING

PLAN, SALES STRATEGIES, FUNDING REQUIREMENTS. ADD PAGES AS NEEDED.

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Business Resources

H AWA I I S M A L L B U S I N E S S D E V E LO P M E N T C E N T E RO�ers no-cost expert services including financial performance, business planning and strategy, capital formation and funding, market positioning, growth strategies, acquisitions, transition to new owners, commercialization of new technologies and government contracting.

Wayne Wong, Center DirectorFred Rickert, Senior Business AdvisorPat Diaz, Administrative AssistantHan Montambault, Special Center Research Advisor | Hawaii Business Research Library

Hawaii Small Business Development Center590 Lipoa Parkway., Suite 264 Kihei, HI 96753P: 808.875.5990F: 808.875.5989W: hisbdc.org

M A U I C O U N T Y B U S I N E S S R E S O U RC E C E N T E RMCBRC is an extension project of the Mayor’s O�ce of Economic Development (OED). The MCBRC serves as an entrepreneurial resource for new or existing business owners who need business assistance for operations within Maui County. The Center was established to improve public access to government resources and increase the reach of non-profit partners that provide business assistance and consultation.

Karen ArakawaSmall Business AdvocateCounty of Maui Mayor's O�ce of Economic Development70 E. Kaahumanu Ave., #B-9 Kahului, HI 96732P: 808.270.5767F: 808.270.5765W: mauicounty.gov/824/Maui-County-Business-Resource-Center

B U S I N E S S R E G I S T R AT I O N I N F O R M AT I O NTo register your business name, visit: http://cca.hawaii.gov/

I R S F E D E R A L E M P LOY E E I D E N T I F I C AT I O N N U M B E R ( F E I N )To apply for your Federal Employee Identification Number, visit: https://www.irs.gov/businesses/small-businesses-self-employed/apply-for-an-employer-identification-number-ein-online

G E N E R A L E XC I S E TA X L I C E N S E ( G E T ) I N F O R M AT I O NTo apply for your General Excise Tax License, visit: http://tax.hawaii.gov/geninfo/get/

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QKC discovered Na Koa Brand at the Maui County Fair and o�ered us an opportunity to sell our locally designed product at their shopping center. Our space and sales grew dramatically within a year, from selling at Maui Made Sundays, to a Pop-Up Shop, to two in-line spaces! We are thrilled with our expansion and the support of QKC.

SHANNA KANAHELE, OWNER NA KOA BRAND | HO’OMANA

The QKC specialty leasing program has allowed me to try out a new business idea in a multi-level retails environment. The shorter term leases have made it possible to get my feet wet with limited commitment. I have remained in specialty leasing for 12 years, renewing yearly, and have enjoyed the security and lower costs associated with doing business this way.

MARLA MINGS, OWNER | BUYER DETAILS BOUTIQUE MARLA MINGS, OWNER | BUYER DETAILS BOUTIQUE

You should be here!

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275 WEST KA’AHUMANU AVE., SUITE 1200 KAHULUI, HI 96732P: 808.877.3369 | F: 808.877.5992 | E: [email protected]

QUEENKAAHUMANUCENTER.COM@QKCMAUI #SHOPQKC #DINEQKC #PLAYQKC #IAMQKC #QKCCARES

You should be here!