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    24CStudy:Comfort, Productivityand Energy ConsumptionPublished by the British Council for Offices, January 2008Research conducted by Arup

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    24C Study: Comfort, Productivity and Energy Consumption

    Contents

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    Foreword. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    1 INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    2 COMFORT AND PRODUCTIVITY . . . . . . . . . . . . . . . . . . . . 9

    2.1 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    2.2 Existing guidance and standards . . . . . . . . . . . . . . . . . 10

    2.3 Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    2.4 Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    3 ENERGY CONSUMPTION. . . . . . . . . . . . . . . . . . . . . . . . 22

    3.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    3.2 Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    3.3 Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    3.4 Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

    4 ACKNOWLEDGMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . 29

    5 REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Contents

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    24C Study: Comfort, Productivity and Energy Consumption

    ABOUT THE BRITISH COUNCIL FOR OFFICES

    Established in 1990, the British Council for Offices mission is to research, develop and communicate best practice in

    all aspects of the office sector. It delivers this by providing a forum for the discussion and debate of relevant issues

    and works to promote co-operation and understanding between landlord and tenant, investor and developer, and owner

    and occupier therefore encouraging efficiency and innovation in the office sector. The BCO has over 1,200 members,

    who are organisations and individuals involved in creating, acquiring or occupying office space, both private and public

    sector. The diverse nature of the BCO membership puts it in a unique position to advance the collective understanding

    of its members, and the industry more generally, facilitating the creation of more effective office space.

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    24C Study: Comfort, Productivity and Energy Consumption

    Currently the British Council for Offices recommends that thetemperature within an air-conditioned office should be

    controlled to 22C and that the space should have an

    acceptable level of humidity; that is, the relative humidity

    should be within the range 40-60%. It is now widely

    accepted that there is a need to reduce carbon emissions to

    both reduce the rate of climate change and, equally

    important, our dependence upon fossil fuels. Buildings are

    responsible for a significant component of the United

    Kingdoms carbon emissions and so any reduction will be a

    useful contribution to the achievement of Government

    targets in this area. One way to do this is to increase the

    internal temperature in offices when cooling is used. The

    British Council for Offices would like to increase the setpoint

    by 2C, but have some concerns as to the effect on both

    occupant comfort and productivity. They therefore

    commissioned Arup to carry out a review of existing research

    in these areas and also to assess the likely impact on energy

    consumption The results of the study are summarised here.

    COMFORT

    The study was solely concerned with thermal comfort that

    is the feeling of being hot or cold. Other aspects such as

    noise and glare are unlikely to be affected by the change in

    internal temperature. Furthermore, the study focussed on air-conditioned buildings rather than free-running buildings.

    While the change of 2C might appear small, in practice

    because of the way the space temperature controls function,

    maximum space temperatures of 2C above the set value may

    occur (and indeed are permitted in the BCO specification).

    This means that 26C could occur during hot weather. Due to

    sensors being mainly unable to measure operative

    temperature, it is difficult to prescribe setpoint temperatures

    based on operative temperatures alone, but it is suggested

    that the air temperature setpoints are such that the

    operative comfort range is ensured.

    Researchers in the area of thermal comfort fall into twocamps; these are usually referred to as the Fanger approach

    and the adaptive approach. The late P.O. Fanger carried out a

    large number of comfort studies on people in controlled

    environments from which he was able to develop a comfortequation relating the sensation of comfort (technically a

    balance between heat generated and heat lost from the

    body) to the following parameters:

    Air temperature.

    Temperature of the surroundings.

    Air speed.

    Humidity.

    Type of clothing.

    Type of activity.

    This method is the basis for the current British and

    International comfort standard.

    The adaptive approach is based on surveys and looks at how

    people respond in general. The most important result from

    this work is that people will accept higher temperatures

    inside buildings if, for example:

    They can adjust the way they dress take jackets off

    remove ties.

    Alter air movement by desk fans for example.

    Have control of blinds.

    The external temperature has been high for a number of days.

    Current guidance from the Chartered Institution of Building

    Services Engineers includes both approaches for air-

    conditioned and naturally-ventilated buildings. In practice,

    the two are not really very different; the first allows an

    examination of the detail, and the second takes real human

    behaviour into account.

    From an examination of these approaches it has been

    concluded that a peak temperature of 26C will be

    acceptable if a relaxed dress code can be adopted that is,

    open necks and no jackets. At this temperature, humidity

    becomes of greater importance than previously. However, the

    current specification of a maximum of 60%RH should be

    acceptable.

    Executive summary

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    24C Study: Comfort, Productivity and Energy Consumption

    The study recognises that it is unlikely that people in air-

    conditioned buildings will accept temperatures much higher

    than 26C and so designers will need to take care toaddress features such as solar shade. It may also be that a

    more considered approach be taken in the design of the

    heating, ventilation and air conditioning (HVAC) systems.

    PRODUCTIVITY

    There has been far less research in this area than in that of

    comfort. This is probably because it is quite difficult to define

    productivity. Furthermore, the effect that temperature has on

    productivity is less clear and depends heavily on the type of

    work being done. For example, typing speeds are shown to be

    slower at higher temperatures, while memory improves with a

    slow increase in temperature up to 26C. Along the same lines

    as the placebo effect of thermal comfort, psychology also

    affects productivity. According to the Hawthorne Effect, if

    management shows an effort to improve conditions (regardless

    of whether an improvement has actually been implemented),

    occupants generally become more productive.

    It is possible that people are most productive at work when

    they are least aware of their surroundings. Apart from the

    obvious implication of thermal, aural and visual comfort the

    statement also implies there are no management issues that

    could reduce motivation. Research has identified

    management as a key issue in productivity. One researcherhas attempted to correlate productivity with space

    temperature suggesting around a 3% drop in productivity at

    26C from that achieved at 22C. However the researcher

    has low confidence in the relationship. There is therefore

    scant evidence to suggest that increasing the setpoint by

    2C will have a noticeable effect upon productivity.

    ENERGY CONSUMPTION AND CARBON DIOXIDE EMISSIONS

    The effect of a change in internal temperature on the amount

    of energy required to heat spaces is fairly obvious in that the

    closer the internal temperature is to that outside the less heat

    required. Things are not quite so simple when cooling. This isbecause the main sources of heat gain to the space, solar

    radiation, office equipment and lighting are not affected by

    the space temperature. The gains from people do reduce as

    temperatures increase but only marginally. In addition current

    levels of insulation mean that conduction of heat through the

    building fabric is unlikely to be seriously affected. The load

    imposed by air infiltration through the faade may under some

    circumstances be affected but many designs attempt to

    pressurise the building and so reduce this to an insignificant

    load. The main influence of an increase in internal

    temperature will be on the amount of energy required to cool

    the fresh air supplied by the air-conditioning system to room

    temperature. The study concentrated on this issue.

    The design of the air-conditioning system will influence the

    amount of energy saved by an increase in space temperature.

    This is because some types only supply the minimum or near

    minimum amount of fresh air required for a healthy

    environment and make use of a secondary source of cooling(water coils) to remove the majority of the heat gain.

    Examples are fan coil systems and active chilled beams.

    Systems that provide all the cooling in the air supply

    (variable air volume for example) handle much more air and

    there is scope for free cooling if the external temperature is

    not too high. Using a computer model written specifically

    for this project the following systems were studied:

    Fan coil units.

    Variable air volume.

    Active chilled beams.

    Under floor air supply systems.

    Performance was predicted for three locations within the

    United Kingdom, London, Manchester and Edinburgh. In each

    case the reduction in cooling energy and carbon dioxide

    emissions due to the 2C change was calculated for a typical

    office building that meets current building regulations.

    Humidity was controlled to a maximum of 60%RH.

    In addition to the savings made because air is not being

    cooled as much, there is a more subtle potential saving

    possibility. Reduced cooling of the supply air means that the

    temperature of the water supply to the cooling coil could beincreased. This would result in an improvement in the

    efficiency of the refrigeration plant, possibly by up to 7.5%.

    The predictions suggested, with the exception of the under

    floor supply system, savings of 6% (11%), 4%( 10%) and

    3.5% (9.5%) in London, Manchester and Edinburgh

    respectively. The figures in parenthesis indicate the effect of

    an improvement in the efficiency of the refrigeration plant.

    The reduction as the building moves North is simply due to

    lower outside air temperatures. The predicted saving for the

    under floor system are less at 1.1% (9%), 0.5% (7.5%) and

    0.3% (7.5%) respectively. This is because air is supplied to

    the space at a higher temperature (say 18C as opposed to12-14C). Because the fuel used is assumed to come from a

    single source, grid supplied electricity, the percentage

    reductions in energy and carbon emissions are identical.

    Clearly the air-conditioning is only one source of carbon

    dioxide emissions from the building. If all sources are taken

    into consideration then, using typical building performance

    figures, the maximum predicted reduction in electrical power

    consumption is about 0.7%. The reduction in carbon

    emissions could be slightly higher, but this will depend upon

    the mix of fuels.

    These savings are small but are a contribution to thereduction of carbon emissions at virtually no cost and with a

    reduction in the fuel bill. It may also be possible to use a

    slightly smaller capacity plant and so reduce the capital cost.

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    24C Study: Comfort, Productivity and Energy Consumption

    Currently the British Council for Offices recommends that the

    temperature within an air-conditioned office should becontrolled to 22C and that the space should have an

    acceptable level of humidity; that is, the relative humidity

    (RH) should be within the range 40-60%. It is now widely

    accepted that there is a need to reduce carbon emissions to

    both reduce the rate of climate change and, equally

    important, our dependence upon fossil fuels. Buildings are

    responsible for a significant component of the United

    Kingdoms carbon emissions and so any reduction will be a

    useful contribution to the achievement of Government

    targets in this area. One way to do this is to increase the

    internal temperature in offices when cooling is used. The

    British Council for Offices would like to recommend an

    increase in the setpoint by 2C, but have some concerns as

    to the effect on both occupant comfort and productivity.

    They therefore commissioned Arup to carry out a review of

    existing research in these areas and also to assess the likely

    impact on energy consumption. This is in two main sections:

    Comfort and productivity.

    Energy consumption.

    The first contains a review of current guidelines and research

    while the second contains an analysis of the effect of

    temperature on the energy consumption and hence carbon

    emissions for four typical air conditioning systems.

    1. Introduction

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    24C Study: Comfort, Productivity and Energy Consumption

    The purpose of this study is as follows:

    To summarise existing guidance and standards related to

    comfort in the built environment.

    To conduct a state-of-the-art literature review on comfort

    in air-conditioned offices.

    To ascertain the effects of increasing the office control

    setpoint temperature from 22C (2C) to 24C (2C)

    during summer conditions.

    To conduct a state-of-the-art literature review on

    productivity and the anticipated effects of increasing the

    indoor design temperature by 2K on productivity.

    The study of comfort is inevitably one that combines both

    objective (quantitative) and subjective (qualitative) findings.

    Both types of findings will be reported here. As the main

    reason for carrying out this literature review is to understand

    the ramifications of increasing the indoor design temperature

    on an office environment, the focus of the report is on

    thermal comfort rather than other forms of comfort such as

    visual, aural, and olfactory comfort. This is not to say that

    the other parameters are unimportant, as studies have found

    them to have impacts on workplace performance; however,

    these studies fall outside the scope of this review.

    Similarly, the review of productivity is limited to studies

    conducted in office environments and to studies related toindoor temperatures rather than other factors.

    2.1 DEFINITIONS

    When designing for mechanical heating and/or cooling, it is

    important to distinguish what the reason is for tempering

    the environment. That is, is it a question of health and

    safety, or is it a question of comfort? If it is a question of

    health and safety, a wider range of indoor temperatures is

    allowed as long as temperatures do not reach levels that

    induce heat or cold stress in the upper and lower extremes,

    respectively, of the temperature range. If, however, it is a

    question of comfort, a much narrower range is consideredtolerable by occupants of the indoor space. Clearly, there are

    temperatures outside a comfortable range at which an

    occupant is not at risk from a health and safety point of

    view. This study focuses on the comfort aspects of air-

    conditioned office spaces. The definition of air-conditionedis the control of air temperature and relative humidity.

    2.1.1 Thermal Comfort

    Thermal comfort is defined as that condition of mind which

    expresses satisfaction with the thermal environment and is

    assessed by subjective evaluation (ASHRAE). The following

    is a list of environmental factors affecting thermal comfort:

    Air temperature.

    Radiant temperature.

    Air speed.

    Humidity.

    Additionally, there are personal factors that affect thermal

    comfort, and these are as follows:

    Clothing insulation measured in clo (1 clo = 0.155m2 C/W).

    Activity level measured in met (1 met = 58.2 W/m2).

    A typical business suit has an insulation level of 1 clo, and

    normal office work corresponds to an activity level of 1 met.

    As the aim of this study is to look at increasing the control

    setpoint temperature in offices specifically, the following

    assumptions were made:

    Offices are air-conditioned.

    Occupants are seated; sedentary or near-sedentary physical

    activity level.

    Occupants are clothed between 0.5 and 1.0 clo (ASHRAE).

    2.1.2 Productivity

    Productivity, like comfort, is difficult to define objectively as

    many subjective factors affect workplace performance.

    However, it can be defined broadly as the ratio of output to

    input (CIBSE, TM24:1999). What constitutes the output and

    input, however, is something that is not clearly and

    absolutely defined.

    2. Comfort and productivity

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    24C Study: Comfort, Productivity and Energy Consumption

    2.2 EXISTING GUIDANCE AND STANDARDS

    2.2.1 BRITISH COUNCIL FOR OFFICES GUIDE 2005

    The British Council for Offices Guide 2005: Best practice in

    the specification for offices currently specifies the following

    design conditions for air-conditioned offices:

    Summer:

    Design indoor temperature: 22C 2C

    Note: The industry standard for summertime relative

    humidity limits is 50% 10%.

    Winter: Design indoor temperature: 20C 2C

    A minimum recommendation of 35-40% RH has been set

    by the BCO if the fresh air rate equals or exceeds 2.0

    l/s/m2

    For buildings without mechanical cooling, the BCO guide

    states that predicted thermal comfort is based on the

    percentage of occupied hours for which particular internal

    temperatures are expected to exceed 25C. The thermal

    comfort is measured using the percent people dissatisfied

    (PPD) method from the International Standard, ISO 7730,

    aiming for a maximum PPD of 10%.

    The BCO guide also points out a 1999 field study by de Dear

    et al. in which the preferred temperature was determined to

    be 23.5C.

    2.2.2 CIBSE Guide A: Environmental Design

    The Chartered Institution of Building Services Engineers

    (CIBSE) published the 2006 version ofCIBSE Guide A:

    Environmental Design, and Chapter 1 addresses

    Environmental criteria for design. Guide A is a best practice

    guide which is based on the ISO Standard 7730. Guide A

    uses an operative temperature to convey the combined

    effects of air temperature and mean radiant temperature. Theoperative temperature is defined as follows:

    Tc = HTai + (1H)Tr (Equation 3.2.1)

    Where:

    Tc = operative temperature (C)

    H = hr/ (hc+ hr)

    hr = surface heat transfer coefficient by radiation

    hc = surface heat transfer coefficient by convection

    Tai = indoor air temperature (C)

    Tr = mean radiant temperature (C)

    A comfort zone is defined by -0.5 < PMV < 0.5, or 80%occupant acceptability, which is the same as ASHRAE

    Standard 55-2004 (see Section 3.3). This 80% allows for

    10% dissatisfaction with general thermal comfort and an

    additional 10% dissatisfaction due to local thermal

    discomfort. Guide A points out that the predicted mean

    vote (PMV) combines the influence of air temperature, air

    movement and humidity with that of clothing and activity

    level into one value on a thermal sensation scale. However,

    the PPD assumption of uniform clothing may actually

    overestimate discomfort since, in reality, personal choice of

    clothing is at play.

    2.2.2.1 Temperature

    Guide A states that temperature is usually the most

    important environmental variable affecting thermal comfort,

    and a change of 3K correlates to 1 scale unit difference on a

    thermal sensation scale for sedentary subjects.

    For offices in the summertime, Guide A, Table 1.5

    recommends a temperature range between 22C and 24C for

    offices in which the assumed activity level is 1.2 met and

    clothing insulation level is 0.7 clo.

    Temperature differences in the vertical should be limited to

    a maximum of 3K between the ankles and head, but

    temperature differences in the horizontal may be desirable as

    this allows occupants to choose to move from a less

    comfortable to more comfortable location.

    2.2.2.2 Air Speed and Movement

    The recommended upper limit for air speeds in a

    mechanically-ventilated building is 0.3 m/s, according to

    Guide A. Air speeds greater than this would be considered

    unacceptable due to draught dissatisfaction, which is a

    function of air speed, local air temperature, and fluctuations

    in air speed. The draught rating (DR) is given by the

    following equation:

    DR = (34Tai)(v0.05)0.62(0.37vTu + 3.14) (Equation 3.2.2.1)

    Where:

    v = local mean air speed (m/s)

    Tu = local turbulence intensity (%)

    CIBSE Guide A points out that acceptable operative

    temperatures can rise with increased air speeds. This

    phenomenon will be discussed further in a later section.

    Also, as activity levels increase, so do the relative air speeds

    over the body surface.

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    2.2.2.3 Gender and Age DifferencesCIBSE Guide A explains differences between genders and age

    groups. In general, the clothing insulation level for women

    is lower than that for men, so women tend to vote lower on

    a thermal sensation scale. Regarding age, there is not much

    variation as the lower metabolic rate in older people is

    compensated by a lower evaporative loss.

    2.2.2.4 Adaptive Approach

    Humphreys and Nicol proposed using an adaptive approach

    to designing for the indoor environment. Their approach is

    based on extensive field studies of subjects in their everyday

    work environment rather than in a climate chamber. Thus,

    the effects of the subjects adapting to the thermal

    environment by adjusting say, their clothing insulation level

    or behaviour, would be accounted for in the thermal comfort

    predictions. Humphreys and Nicol argue that occupant

    adjustments are a result of recent past experience. For

    example, if yesterday was too cold, occupants would be more

    likely to increase clothing insulation levels the next day.

    Based on this logic, historical daily mean external air

    temperatures are weighted according to their proximity to

    the current day. The following equation gives the running

    mean external air temperature for day n:

    Trm(n) = (1rm)Te(d1) + rmTrm(n1) (Equation3.2.4.1)

    Where:

    Trm(n) = running mean temperature (C)

    rm = a constant between 0 and 1 that defines

    the rate at which the running mean

    temperature responds to external temperature

    Te(d1) = daily mean external temperature for

    the day before the previous day (C)

    Trm(n1) = running mean temperature for day (n-1) (C)

    For heated and/or cooled buildings, the upper and lower

    comfort bands are given by the following equations,

    respectively:

    a) Tcom = 0.09Trm + 24.6 (Equation 3.2.4.2)

    b) Tcom = 0.09Trm + 20.6 (Equation 3.2.4.3)

    Where Tcom = comfort temperature (C)

    Figure 1 shows the comfort bands for buildings withheated/cooled operation.

    Figure 1 80% comfort zones (2K) in offices related to the

    running mean of the outdoor temperature

    The adaptive approach allows operative temperature to drift

    so long as it occurs slowly over the period of a few days.

    Note: A similar approach is proposed for a revised Dutch

    comfort standard (Raue et al.).

    2.2.2.5 Additional Recommendations

    When the operative temperature is high, CIBSE Guide A

    recommends the following measures:

    Relaxing the office dress code.

    Allowing individual control (e.g., adjusting blinds, moving

    away from sunny areas).

    Permitting flexible working hours.

    Increasing air movement.

    Providing hot or cold drinks (Note: Hot drinks trigger a

    sweating response.)

    0

    5

    10

    15

    20

    25

    30

    Comfort temperature upper limit (C)

    Comfort temperature lower limit (C)

    302520151050

    Outdoor running mean temperature (C)

    Indoortemperaturelimits(C)

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    2.2.3 ASHRAE STANDARD 55-2004The American Society of Heating, Refrigeration and Air-

    Conditioning Engineers (ASHRAE) last updated their thermal

    comfort standard in 2004, following ISO 7730:1995. ASHRAE

    Standard 55-2004: Thermal Environmental Conditions for

    Human Occupancy uses the operative temperature to

    determine a comfort zone. An operative temperature for

    given values of humidity, air speed, metabolic rate, and

    clothing insulation, combines the dry-bulb air temperature

    with the mean radiant temperature into a single value.

    2.2.3.1 Assumptions

    For office settings, it is assumed that the metabolic rates

    would be between 1.0 and 1.3 met, and the clothing

    insulation would be between 0.5 and 1.0 clo. It is also

    assumed that the conditions are at steady state, and the

    occupants are healthy adults at atmospheric pressure up to

    an altitude of 3000m. They must also be in the office space

    for at least 15 minutes.

    2.2.3.2 PMV-PPD Index

    The standard also illustrates the Predicted Mean Vote (PMV)

    and Percent People Dissatisfied (PPD) method of determining

    the comfort zone, as developed by Fanger. His studies were

    carried out in climate chambers, which are carefully

    controlled environments that are not entirely representative

    of everyday office work environments. However, they provide

    the advantage of being able to adjust certain variables while

    keeping others constant.

    The PMV-PPD index uses a heat balance model to arrive at

    predictions of thermal comfort, and the heat balance model

    accounts for clothing insulation, metabolic rate, and

    environmental parameters. A deep-body temperature of 37C

    is sought as the point for the human thermo-regulatory

    system.

    The 7-point ASHRAE thermal sensation scale is defined as

    follows:

    +3 hot

    +2 warm

    +1 slightly warm

    0 neutral

    -1 slightly cool

    -2 cool

    -3 cold

    PPD is related to PMV by the following equation:

    PPD = 100 95e

    (-0.03353PMV4 0.2179PMV2)

    (Equation 3.3.2.1)

    Figure 2 shows the relationship between PPD and PMV.

    Figure 2 Percentage Persons dissatisfied (PPD) as a function

    of predicted mean vote (PMV)

    2.2.3.3 Acceptability Criteria

    In this ASHRAE standard, a comfort zone is defined by -0.5