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TRANSCRIPT
2020
The Masters
BOOKINGS AND ENQUIRIES:
Stacey Arthur - Group Travel Manager
P: 02 4285 0711 | M: 0402 327 606 F: 02 4285 3036
www.exclusiveworldtours.com.au AFTA: 13250
Licence No. 2TA4250
“I like trying to win. That's what golf is all about.”
Jack Nicklaus
The Masters Golf 3rd April – 21st April 2020
The Masters is the ultimate golfing holiday destination on any keen golfers bucket list. To walk around the Augusta course is like
no other. With its long storied history Magnolia Lane, Rae’s Creek, colourful azaleas, fast greens and, of course, the Green Jacket,
it is truly a tradition unlike any other. The 2020 Masters Tournament will be the 84th edition at Augusta National Golf Club.
Why Choose Exclusive World Tours
We at Exclusive World Tours have customised for our guests a unique tour for small groups. This offers a personalised service
second to none. In our experience, travelling with a small group makes creates the intimate vibe and for friendships.
With over 25 years of experience in the travel industry, Stacey Arthur – Group Travel Manager for Exclusive World Tours, is a
registered and licenced travel agent. Knowing that you are booking your golfing dream holiday, and flights with the flexibility
of your group or individual needs are what we cater to. These attention to details are truly what makes our group tours stand
out from all others. Having this wealth of knowledge and her passion for golf, The Masters Golf Tour is truly an extraordinary
golf holiday of a lifetime.
Testimonials
“I wanted to share with you my appreciation for making this adventure an amazing experience. From
the very beginning when we booked our tour you
displayed a professional approach and it seemed that nothing was too much trouble with some of the
special requests.
I felt that I got outstanding value with the quality of the tour. I felt the selection of golf courses in your schedule made the experience for both the discerning
golfer and once a month player enjoyable with
flexibility to use back tee blocks for the lower handicap and forward tees for the less experienced
players.
I wish you all the very best with your business and personal success and hope that you have many more amazing adventures ahead. I admire young achievers and your determination with a "client first" attitude will ensure that your clients are enjoying
your tours and returning for more. I will be flying the Exclusive World Tours flag. I look forward to sharing more adventures with Exclusive World Tours and my friends in the future and maybe another trip to Augusta next year”. Brendon Foster
“The most important shot in golf is the next one.” – Ben Hogan
Exclusive World Tours Masters 2017 Tour – Spyglass Hill, Pebble Beach
Green Jacket Itinerary DAY ONE Sydney Depart – Arrival SFO and transfer to Monterey, Pebble Beach. Catch up on your sleep or *Golf Optional Extra: The Links, Spanish Bay – please indicate onbooking formAfternoon canapés & cocktails 5-7pm at Pebble Beach Golf Club Hotel – Luxury Hotel Pebble Beach
DAY TWO 7:00-9:00am Enjoy breakfast followed by a game of golf Golf: Pebble Beach Tee Time: 11am Welcome Dinner Hotel – Luxury Hotel Pebble Beach
DAY THREE 6:30-8:00am Enjoy breakfast followed by a game of golf Tee Time: 9am Golf: Spyglass Hill Transfer to San Francisco Please have your bags ready prior to your golf game Hotel – Westin San Francisco
DAY FOUR 7:00–9:00am Enjoy a full buffet breakfast in the hotel Leisure day in San Francisco Tour**Optional: Alcatraz Tour bookings essential
DAY FIVE Transfer from San Francisco to Augusta
DAY SIX 8:30am Depart for the Masters The Masters: Par 3 Tournament. Included will be hospitality with drinks, lunch and afternoon canapes. Today will be the most enjoyable day of the week as most players are relaxed and set to have some fun. Purchase your chair for this event. These can be placed anywhere on the course and will remain vacant until you return to them – this is a tradition well known at the Masters. This is also the only day you are permitted to have a CAMERA. Mobile phone cameras are not accepted throughout the Masters tournament. We will celebrate also after the tournament with drinks and nibbles at the hotel around the firepit. A great way to reflect on the day. Hotel – Home2 Suites - Augusta
DAY SEVEN 7:00–9:00am Enjoy a full buffet breakfast at the hotel Golf: The River Club including lunch Tee Time: 12pm Carts: Included Hotel – Home2 Suites – Augusta
DAY EIGHT 8:30am Depart for the Masters The Masters: Guests attend the second day’s tournament play. You may prefer to follow your favourite players during the day or place your deck chair at the famous Amen Corner and watch the players come through. Be sure to head towards the 18th as players attempt to make the cut. We will celebrate after the tournament with drinks and nibbles at the hotel around the firepit. A great way to reflect on the day Hotel – Home2 Suites – Augusta.
DAY NINE 7:00–9:00am Enjoy a full buffet breakfast at the hotel. Golf: The Reserve Club Tee Time: 12pm Lunch and Dinner included Hotel – Home2 Suites - Augusta
DAY TEN 8:30am Depart for the Masters The Masters: Attend the final day’s play of the Masters Tournament. Follow the Tournament leaders, or base yourself at the 16th and hope that there is a repeat of the hole-in-one in 2005. See the Green Jacket presentation shortly before making our way to the Lodge. We will celebrate also after the tournament with drinks and nibbles at the hotel around the firepit. A great way to reflect on the winner and tournament. Hotel – Home2 Suites - Augusta
DAY ELEVEN 7:30-8:30 Enjoy breakfast then transfer to Pinehurst Golf: Pinehurst – No 9 Tee Time: 1:51pm Carts: Included Dinner: 7:30pm Hotel – Carolina Hotel – Shirt and Long Trousers
DAY TWELVE 7:00–10:00am Enjoy a full buffet breakfast in The Carolina Dining Room Golf: Pinehurst – No 2 Tee Time: 9am Carts: Included Dinner: 7:30pm – Shirt and Long trousers
DAY THIRTEEN 7:00–8:00am Enjoy a full buffet breakfast in The Carolina Dining Room l Golf: Pinehurst – No 4 Tee Time: 10am Carts: Included Dinner: 1895 Grille 7:30pm –Shirt and long trousers
DAY FOURTEEN 7:00–8:00am Enjoy a full buffet breakfast in The Carolina Dining Room Golf: *Optional Pinehurst – No 2,4,6,8 Tee Time: 9am Carts: Included
FAREWELL TO THE GROUP Guests are transferred to the Raleigh Durham airport. Flights depart back to Sydney or guests who are joining
LAS VEGAS OPTIONAL EXTRA Will depart to Las Vegas for a 4 night stay.
Masters Week Itinerary
DAY ONE
Arrival to Atlanta/Augusta Airport– transfer to Augusta
Hotel – Home2 Suites - Augusta Hotel
DAY TWO
8:30am Depart for the Masters The Masters: Par 3 Tournament. Today will be the most enjoyable day of the week as most players are relaxed and
set to have some fun. We suggest you buy a deck chair. These can be placed
anywhere on the course and will remain vacant until you
return to them – this is a tradition well known at the
Masters. This is also the only day you are permitted to have
a CAMERA. Mobile phone cameras are not accepted
throughout the Masters tournament. Enjoy the festive
atmosphere at Augusta’s unofficial 19th hole where the
lodge will cap your perfect Masters day. We will celebrate
also after the tournament with drinks and nibbles at the
hotel around the firepit. Dinner at leisure or can go out in
a group. Hotel – Home2 Suites - Augusta
DAY THREE
7:00–9:00am Enjoy a full buffet breakfast at the hotel Golf: The River Club
Tee Time: 12pm Carts and lunch Included
Hotel – Home2 Suites - Augusta
DAY FOUR
8:30am Depart for the Masters
The Masters: Guests attend the second day’s tournament
play. You may prefer to follow your favourite players during
the day or place your deck chair at the famous Amen Corner
and watch the players come through. Be sure to head
towards the 18th as players attempt to make the cut. We
will celebrate also after the tournament with drinks and
nibbles at the hotel around the firepit. A great way to
reflect on the day. Dinner at leisure or can go out as a
group.
Hotel – Home2 Suites – Augusta
DAY FIVE
7:00–9:00am Enjoy a full buffet breakfast at the hotel Tee Time: 12pm
Golf: The Reserve Club
Lunch and Dinner included
Hotel – Home2 Suites - Augusta
DAY SIX
8:30am Depart for the Masters The Masters: Attend the final day’s play of the Masters Tournament. Reserve your spot for the climax of the
tournament by placing your chair in prime position. Follow
the Tournament leaders, or base yourself at the 16th and
hope that there is a repeat of the hole-in-one in 2005. See
the Green Jacket presentation shortly before making our way. We will celebrate also after the tournament with
drinks and nibbles at the hotel around the firepit. A great way to reflect on the winner and the Tournament. Dinner
at leisure or can go out in a group. Hotel – Home2Suites - Augusta
DAY SEVEN 7:00–9:00am Enjoy a full buffet breakfast at the hotel
FAREWELL TO THE GROUP
Transfer to Augusta airport a.m..
Augusta
Where We Play
Pebble Beach
Voted “Top 10” courses to play in America and worldwide by Golf Digest. On most golfers’ bucket list Pebble Beach is located on the
Pacific Coast of California. This course has held many PGA
Professional tournaments including the 2000 US Open. Designed
by Jack Neville and Douglas Grant, the course hugs the rugged
coastline, providing wide-open vistas, cliffside fairways and
sloping greens. It is a delightful challenge for all players. Such
beauty and spectacular views will capture your imagination and
thrill you with its creativity.
Spyglass Hill
Spyglass Hill Golf Course is named after the classic novel “Treasure Island”
by Robert Louis Stevenson. This is the area where Stevenson would gather
ideas for his books. Robert Trent Jones Sr. designed the Course. A unique
course usually saving the vistas for the final holes, Spyglass first five holes run along the Pacific Seas sandy dunes and the last 13 cut through a
forest, Spyglass Hill Golf Course is considered one of the most difficult in
the world from the back tees.
Pinehurst Course No. 2
World Renowned as one of the best championship golf courses, No 2 proves the genius of Donald Ross on every hole. Host to 1999, 2005 and 2014 US Open, the course is astonishing yet invigorating for golfers of any age, skill or experience.
Pinehurst Course No. 4
Located a mile away from the Main Clubhouse, No. 7, newly renovated in
2003, is one of the boldest and most dramatic golf courses at Pinehurst.
Located on some of the most rugged land around the Village of Pinehurst,
the course lends a mountainous feel to a course that literally backs up to
the more movement of the world-famous No. 2. The Rees Jones-designed
masterpiece uses landforms in equal parts to assist and challenge the
golfer - down off many tees into the fairway, back up on a number of holes into the greens.
Where We Play cont.
Pinehurst Course No. 6
Step back in time to a classic layout that's stood the test of time. Even
though Dr. Leroy Culver built the first rudimentary nine holes and John
Dunn Tucker added the next nine, it is clearly Donald Ross' touch that can
be seen on this first golf course. Don't let the short 6,093-yard par 70 fool
you - it's more of a course than it first appears. Wild drives or a sloppy
short game can make for a long day. As with any course bearing Ross' name, it is ultimately very playable without losing its challenge - and a
favourite for a great starting round.
The Reserve Club
The essence of The Reserve Club is the superb Nicklaus Design golf course. Named by Golf Digest as "one of the Top Ten Best New
Private Courses in America in 2003 and the 16th Best Golf Course
in South Carolina for 2009-2010". The course itself is a beautiful layout with a dozen species of hardwoods and evergreens. The
golfer is drawn along in a relaxed pace of play, skirting lakes and
deep south forests until the dramatic closing holes affirm that you
are in the hands of a master architect. Lunch and dinner included.
The River Golf Club
The River Golf Club is a premier golf course in Augusta that combines a
fantastic layout with a spectacular setting to create a golfers' paradise. Designed by internationally acclaimed golf course architect Jim Fazio, The River Golf Club offers a unique setting which includes large Mini-Verde Bermuda grass greens, numerous lakes, wetlands and dramatic
bunkers.
Our golf course in Augusta was elected as one of the top five new courses nationally in 1999 by Golf Digest. It also has hosted US Open qualifying
in 2002 and was the host site of the mini tour championship in 1999 and
2000.
“If there’s a golf course in heaven, I hope it’s like Augusta National. I just don’t want an early tee time”
Gary Player
Green Jacket Package / Airfare Cost
US Masters 2020 Cost per person
Twin/Double Share USD$
Single USD$
Non-golfer USD$
Green Jacket Package 16875 20085 8910
##Las Vegas Extension 2020
Cost per person Twin/Double Share
USD$ Single USD$
Non-golfer USD$
Las Vegas 1895 2245 1180
****Flight Package AUD per person
Qantas Economy Airfare flights from
2800
from
2800
from
2800
GREEN JACKET INCLUSIONS AND DATES: 3rd April – 17th April 2020
Welcome dinner
3 days at Masters Tournament (extra available on application)
Wednesday Par 3, Friday and Sunday
7 games of golf including Pebble Beach, Spyglass and Pinehurst No 2…2 additional rounds optional at The Links at Spanish
Bay and extra rounds at Pinehurst on our day of departure – flight dependant
5 dinners
2 lunches
Motorised carts and range balls
Golf competitions and prizes
13 nights luxury accommodation
Breakfast daily
Private Transfers
Tour guide
NOT INCLUDED IN THE PRICE OF THE TOUR
Non-golfer entry to The Masters - price on application
Travel insurance is compulsory with Exclusive World Tours
All items of personal nature, such as drinks, room service, laundry and phone calls
Meals and drinks, unless specified in itinerary.
Entry to entertainment other than those listed above
International Flights and USA domestic flights and taxes
Airfares are not included unless booking airfare package
## Las Vegas extension – price subject to numbers please inquire
****Airfares - Subject to availability
Masters Week Package / Airfare Cost
US Masters 2020 Cost per person
Twin/Double Share USD$
Single USD$
Non-golfer USD$
Masters Week Package 10855 12995 4500
##Las Vegas Extension 2020 Cost per person
Twin/Double Share USD$
Single USD$
Non-golfer USD$
Las Vegas 1895 2245 1180
****Flight Package AUD per person
Qantas Economy Airfare flights from
2800
from
2800
from
2800
MASTERS WEEK INCLUSIONS 7TH April – 13TH April 2020
3 days at Masters Tournament (extra available on application)
Wednesday Par 3, Friday and Sunday
2 games of golf - The River Club and The Reserve Club including carts and lunch
1 dinner
2 lunches
Motorised carts and range balls
Golf competitions and prizes
6 nights luxury accommodation
Breakfast daily
Private Transfers
Tour guide
NOT INCLUDED IN THE PRICE OF THE TOUR
Non-golfer entry to The Masters – price on application
Travel insurance is compulsory with Exclusive World Tours
All items of personal nature, such as drinks, room service, laundry and phone calls
Meals and drinks, unless specified in itinerary.
Entry to entertainment other than those listed above
International Flights and USA domestic flights and taxes
Airfares are not included unless booking airfare package
## Las Vegas extension – price subject to numbers please inquire
****Airfares - Subject to availability
Las Vegas Extension
LAS VEGAS OPTIONAL
$USD
LAS VEGAS OPTIONAL EXTRA
$USD
Grand Canyon Helicopter Tour $660***
INCLUSIONS AND DATES: 17th April – 21ST April 2020
4 nights luxury accommodation – The Cosmopolitan, City view room
2 games of golf Motorised carts and range balls Cirque du Soleil Show
NOT INCLUDED IN THE PRICE OF THE TOUR
Non-golfer entry to The Masters – price on application
Travel insurance is compulsory with Exclusive World Tours All items of personal nature, such as drinks, room service, laundry and phone calls
Meals and drinks, unless specified in itinerary. Entry to entertainment other than those listed above
International Flights and USA domestic flights and taxes Airfares are not included unless booking airfare package
## Las Vegas extension – price subject to numbers
Grand Canyon Helicopter Tour
Cascata Golf Course – Las Vegas Rio Secco Golf Course – Las Vegas
The Masters BOOKING FORM
Title
❖ Full Names
as per passport – Mandatory USA Requirement
Date of Birth Eg. 27Feb68
1. Mr/Mrs/Miss
2. Mr/Mrs/Miss
Full Address
Telephone
Mobile
Airport
E.g. Flying from – Sydney
QFFlyer1. QFFlyer2.
Travel Insurance
□ It is compulsory you have full insurance in order to participate in group holidays. We offer very
competitive rates. Do you need assistance in obtaining insurance?
How did you hear about us?
Emergency Contact Name Day Phone
Relationship Mobile
Golf Handicap 1. 2. Golf Link No 1. 2.
Member of Golf Club Do you have any medical conditions we need to be aware of? If yes, please provide details.
Do you have any food allergies or special requirements? If yes, please provide details.
❖ PLEASE NOTE: Any changes incur an airline penalty cost. Make sure all names are correct as per your passport.
PAYMENT DETAILS You can make the payments the following ways:
□ Cheque “payable” to Exclusive World Tours Non Refundable Deposit
□ Direct Deposit – Exclusive World Tours
Westpac BSB 032685 A/C 371395 Please include your last name as Ref and Tour Name e.g. US Masters 2020 Ref: Amount USD$6000 Dated:
□ Credit Card – please tick
Credit card payment will incur a fee Visa 1.45% MasterCard 1.45% American Express 2%
Visa □ Mastercard □ Amex □
Name on Card Card Number Expiry Date CCV Please tick your chosen package, optional extras and airfare class
PRICES FOR 2020 per person Twin / double Single Non Golfer Total
Green Jacket Package USD 16875 20085 8910
Masters Week USD 10855 12995 4500
Las Vegas Extension ## USD 1895 2245 1180
*Optional Golf Spanish Bay Day 1 USD 285 285 285
**Alcatraz Tour USD 65 65 65
***Grand Canyon Helicopter Tour USD 660 660 660
TOTAL USD
Qantas Economy Class $2800pp – subject to availability
TOTAL AUD
Premium Economy
Business Class
First Class
Please sign the declaration below and return this form either via email or fax to Exclusive World Tours.
A deposit of USD$6000pp is required at time of booking declaration.
BOOKING DECLARATION On behalf of the above named I agree to accept the booking which may have been communicated by email or mail/fax and forms part of this contract. Please read the Booking Conditions printed overleaf. I acknowledge that full payment is in USD$ due 15 December 2019 before departure date. Signature Date If under 18 years of age this must be signed by a parent or guardian
For any further enquiries or assistance please contact Stacey Arthur
Shop 2, 373 Princes Highway Woonona NSW 2517 P: 02 4285 0711• M: 0402 327 606 • E: [email protected]
www.exclusiveworldtours.com.au
Booking Terms and Conditions 1. Ensuring your name provided is exactly the same as on
your passport. All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. If this is not the case, you must let us know. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Failure to provide correct information may result in additional administrative fees and/or cancellation of your reservation for which Exclusive World Tours accepts no responsibility. Re-instatement of cancelled or amended booking will subsequently be subject to availability.
2. A valid USA visa is required to travel and must be current for the Exclusive World Masters Tour 2020.
3. No contract shall exist until the signed booking form together with the appropriate deposit, or the full amount if the booking is made within 6 weeks of the departure date and a confirmation invoice has been issued. Persons making payments without completing the booking form will be bound by Exclusive World Tours booking conditions. Where a booking is made on behalf of several individuals the booking is conditional on the person signing the booking form having authorisation from all the individuals named on the booking form to enter into this contract.
4. Full payment of the balance due must be made 12 weeks before departure, or Exclusive World Tours reserve the right to cancel the arrangements made on your behalf and charge the applicable cancellation charges.
5. Whilst we would wish to treat cancellation sympathetically our spaces are limited, and the following charges must be applied. Cancellation of your holiday, for whatever reason, should be notified to Exclusive World Tours in writing.
• Outside of 91 days before departure Loss of deposit
• 61-90 days before departure 75% of total price
• 60- or less before departure 100% of price 6. In order to participate in Exclusive World tours, clients must
have appropriate travel insurance and ESTA (visa documentation) http//:esta.cbp.dhs.gov is the secure website – unless supplied by Exclusive World Tours. Online Visa USD$14.00 valid for 2 years.
7. Disability or other Medical Conditions International touring can involve a considerable amount of walking in the places visited and it is important that all tour participants have a level of physical fitness that allows them to take part in this activity without the need of assistance from others. If you have had any major physical illness within the past 5 years, or are under medical or psychiatric supervision, you must notify us of the details at the time of booking and, where appropriate, enclose a doctor's certificate of fitness to travel for travel insurance cover. If you or any member of your party suffers from a medical condition or disability, which may affect their tour arrangements, full details of the disability or medical condition must be advised to Exclusive World Tours. If in the opinion of Exclusive World Tours, a particular tour is not
Suitable for the disability/medical condition, then we reserve the right to refuse a booking at our discretion. In the event of the disability/medical condition not being made known to Exclusive World Tours before/at the time of booking, then we further reserve the right to cancel the booking at any stage and the normal cancellation charges will apply. We are happy to welcome travellers with disabilities on many of our tours but regret that in some cases we are unable to do so, due to the travel arrangements and/or the hotels, which are featured. The suitability of any tour will depend on the nature of a disability and in some cases whether an able-bodied companion accompanies the disabled person. In order to ensure the comfort, safety and enjoyment of your tour we must ask all such intending travellers to provide details of your disability and any special requirements before booking, so that we can advise whether a particular tour is suitable and, where necessary, instruct our representatives accordingly.
8. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation (e.g. proof of Yellow Fever vaccination) may deny you entry into a country. We recommend that you consult with your local doctor, travel medical service or specialist vaccination clinic before commencing your travel. General health advice for the destination you wish to visit is also available from DFAT (see smarttraveller.gov.au). If you have had any major physical illness within the past 5 years, or are under medical or psychiatric supervision, you must notify us of the details at the time of booking and, where appropriate, enclose a doctor's certificate of fitness to travel and for travel insurance cover.
9. Illness or Absenteeism: In the event of your withdrawal from a tour after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. We regret that no refunds can be made for absences from a tour, including but not limited to missed meals or sightseeing. Exclusive World Tours makes no representation or guarantees concerning reimbursements of funds paid by you under any insurance claim.
10. We recommend that you contact the Department of Foreign Affairs and Trade or visit their website at http://www.smartraveller.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with DFAT, so that you may be more easily contacted in an emergency.
11. Amendments made up to 7 weeks before departure will, if we are able to assist you with the required changes, incur an amendment fee of $250 per person or at the discretion of Exclusive World Tours.
12. Airline Flights: If flight changes are requested after the deposit has been received, or if flights are cancelled, revision fees, change fees or Airline cancellation fees will be applicable and may be in addition to the above cancellation charges
13. Accommodation will usually be in twin bedded rooms. There is sometimes limited number of double-bedded rooms for couples. Places will be allocated on a first come first serve basis. Single rooms usually incur a supplementary charge and must be detailed on our invoice to you to be guaranteed.
14. At the time of going to press any accommodation listed had
been confirmed by the respective hotel If, for any reason at all, becomes unavailable we shall do our utmost to replace rooms with a hotel of similar qualities and star rating standards. Wherever possible you will be advised in advance of any alterations.
15. At the time of going to press any golf courses listed in the itinerary and dates of courses may change. If, for any reason at all, the course becomes unavailable or unsuitable we shall do our utmost to replace with a similar quality course. Wherever possible you will be advised in advance of any alterations. Pricing and availability may change due to the fact that the tour dates are a long time ahead, but cost increases will be advised in advance and are expected to be minimal.
16. Where the passenger occupies a motorcoach seat fitted with a safety belt, neither the Operators nor their agents or co-operating organisations or service providers concerned will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such accident or incident.
17. We do not accept any liability for: cancellations, flight changes, delays or changes caused by war, threat of war, closure of airports, civil strife, terrorist activity, industrial action, natural disaster, technical problems to transport, staff cancellations or other events beyond our control; Participants' medical or psychiatric conditions which may develop during or subsequent to the holiday; Loss of, or damage to, personal property of participants. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international conventions which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions that may apply include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrolment in and payment for a tour, shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in our brochure which cannot be varied except in writing by an officer of the Company.
18. Persons attending holidays do so at their own risk. If in any doubt as to the suitability of a particular holiday with regard to your particular experience or abilities, please communicate in writing with our office before booking.
19. Non-disclosure of relevant information can invalidate your insurance and cancel our contractual obligation to you.
20. Complaints: In the event of a complaint arising which cannot be resolved on the spot, you, the client, must immediately contact Exclusive World Tours either by telephone, fax or email, who will attempt to resolve it for you immediately.
21. Exclusive World Tours will always make every attempt to solve the problem at the time of the complaint in order that any disruption to the enjoyment of your holiday is minimal; We regret that we cannot accept liability in relation to any complaint which is not notified to us entirely in accordance with this clause.
22. Please note that for holidays which are not originated by Exclusive World Tours acts purely and solely as booking agents between, and on behalf of, both parties.
23. Guided Vacation Cancellation: Exclusive World Tours reserves the right to cancel or re-schedule any guided vacation departure in any circumstances beyond its control. If cancellation is made by Exclusive World Tours any time prior to departure date of the guided vacation except when you failed to pay the balance on time, Exclusive World Tours will either refund the amount received for the guided vacation booking or offer a comparable vacation if available. Exclusive World Tours will refund any difference in price if the alternative is of a lower price however, the Guest will be responsible for other travel arrangements affected due to our cancellations and is not liable for any cancellation penalties incurred on other travel arrangements including air tickets.
24. In the absence of their own negligence, neither the Operators nor their agents or co-operating organizations shall be responsible for any cancellations or for acts of any other service providers concerned, diversions or substitution of equipment of any act, variations, postponements, omission or default whatsoever by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services, accommodations or facilities necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the participant.
25. If you damage the accommodations in which you are staying or any property, you must reimburse the accommodation provider or property owner concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established late Criminal proceeding may be instigated. Exclusive World Tours is not responsible for any costs incurred concerning a guest removed from a guided vacation or aircraft, ship, coach or train. Guests agree not to hold Exclusive World Tours or any of its related entities liability for any actions taken under these terms and conditions.
26. Errors and Omissions: In the case of computer or human billing errors, we reserve the right to re-invoice participants with correct billing. We shall not be held responsible for printing or typographic errors arising from unforeseen circumstances. Airline(s) do not by virtue of being referred to in this brochure represent itself or themselves as contracting with or as having any legal relationship with ay purchaser or a vacation from Exclusive World Tours. All bookings made with any provider of transport, facilities meals other goods or of any services are subject to terms and conditions imposed by them in relation to matters not covered particularly and expressly by our agreement with the above mentioned operator. If you decide you do not want to visit a country or part of a country you intended to visit due to any law, condition or requirement of any government or government, authority, official servant or agent, you are responsible for any costs, expenses, charges, fee, losses or damage incurred, and any cancellation or amendment fees. Exclusive World Tours do not accept responsibility or liability for your acts, omissions, defaults, conduct, and state of health, condition or circumstances.
27. Exclusive World Tours operate a daily seat rotation system
and particular seats on coaches cannot be booked. Also, there is a strict non-smoking policy on board coaches; however, regular comfort stops are made on travelling days.
28. MOBILE PHONE NUMBERS: for group airport taxi collections or any further assistance with other tour members we may give these to other members in your group so you can contact each other on arrivals. Please notify us in advance if you prefer, we do not do this.
29. This itinerary is accurate at time of compilation. Golf courses and accommodation may change depending on availability but will be replaced by similar standard courses and hotels. Prices and itinerary are in USD$ and payment will be charged and subject to change without notice, due to matters outside our control, such as adverse currency fluctuations, fuel surcharges, taxes and airfare increases, please enquire for further details.
30. Baggage allowance – details will be outlined in your final documents and air tickets. Baggage that is on a QF or equivalent international flight will be included in the cost. All other airlines subject to charge. All domestic flights within the USA/Europe/charge their fee per bag. This is not included in our tour price.
31. Please note: The final non-refundable payment is due on 15 December 2018. The final payment will be for the full price in USD$1 converted to AUD$1 based on the best USD sell rate. The deposit will then be deducted from this to give the balance owing. No refunds are available after this date. Please contact us if you wish to secure a certain date for the full payment.