2019 mbtc cabs presentation.pptx [read-only]
TRANSCRIPT
CABS
TODAY’S AGENDAWhere we have been
Where we areWhat’s Happening
Where we have beenBell System Monopoly ‐ Breakup January 8, 1982A “Simple” Phone Call – Carrier to Carrier ChargesCarrier Access Billing – Charges for Bandwidth Use
Revenue for the Telco – 70%
Billing Functions(Some things haven’t Changed)
OperationsInformation ManagementFinancial Management
OperationsCapturing Call Detail Records
Mediation SystemsFactoring, Tariffs, Routes, Taxes
Bill Rendering
Operations
Capturing Call Detail RecordsSwitch RecordsTandem Records
OperationsData Mediation Software Trending(This is a Daily Trending Process of your switch traffic)
Missing batch filesTrending Issues with your Data
Traffic Gaps in your TollLong Duration Calls
High Volume International Calls
OperationsTariffsRoutesTaxes
Factoring
Information ManagementMACC/Client Relationship Product Support
Billing Inquiries (Switch changes, New Exchanges, rates/tariffs)DisputesReports QuestionsTraining – Access Mart, E‐Datamaster, WEB Payments
Two Way CommunicationWe need to knowYou need to know
MACC CABS ResourcesMACC CABS Team – Average 21 years Exp.Carrier RelationshipsReporting Tools – E‐DataMasterTrending Tools – Access MartSpecial Access on‐line entryE‐Mail Group Management (Verification, Distribution, Special Services)
Financial ManagementPayment Processing Disputes/Adjustments
Payment Processing CABS/Accounting Master users have the ability to import an electronic file monthly to post their CABS journal entries1. CABS Web payments only2. GL Interface (AM User Option)3. AR Interface (AM User Option)
Disputes/AdjustmentsDispute Reasons
Mileage – Incorrect Points of Interconnection (POI)Percentage of OwnershipRates or routes not filed in the LERG or with NECASwitch Changes that affect BillingService Provider Entry/Communication Issues
Dispute Resolution Assistance Research and analyze disputes to determine validity of claimProvide Call Detail Records (CDR) Provide Tariffs or current Rate Agreements on fileAssist with Switch to Billing AuditingCarrier Communications
Adjustments
Where We Are TodayFCC Transformation Order of 2011
Revenue RecoverySpecial Access Billing
FCC Transformation OrderTerminating Traffic (Local Switching Only)
July 1, 2019 – Reduced to $.0007July 1, 2020 – It goes to bill and keep.
Originating Traffic ‐ Untouched800 Traffic – Untouched (under FCC review)Special Access ‐ Untouched
FCC Revenue Recovery PlanARC – Access Recovery ChargeMaximum Annual Increase of $.50 (consumers & small businesses)Maximum Annual Increase of $1.00 for multi line businessesCannot be applied if total monthly rate for local phone service is at or above $30.00Review the FCC Reform Order for more specific details
CAF – Connect America FundRevenue support for any otherwise‐eligible revenue not covered by the ARC.Review the FCC Reform Order for more specific details
Special Access BillingInvoicing Options
– CABS Billed• Circuits provisioned by IXC’s are included on the m onthly CABS bills• Tariff and routing changes updated as needed• Includes special access or direct trunked circuits
– End User Invoices (Direct)• Circuits are billed directly to the end user• Invoices are created and m ailed m onthly• Tariff and routing changes updated as needed• Sum m ary report provided with m onthly and YTD circuit inform ation
– Custom er M aster Solution
New Tariff Report (Switched)
New Tariff Report (Switched)
Transport Report (Switched)
What’s Happening
Broadband DeploymentFCC and the Politics
Net Neutrality
Broadband Deployment• Lacking a connection of at least 25 Mbps down/3Mbps up (the Commission’s current benchmark) has dropped from 26.1 million Americans to 21.3 million, a decrease of more than 18%.
• Approximately 4.3 million, are located in rural America.• Higher‐speed services are being deployed at a rapid rate as well. Those with access to at least 250 Mbps/25 Mbps broadband grew by more than 36%, to 191.5 million.
• And the number of rural Americans with access to such broadband increased by 85.1%.
• During 2018, broadband providers, deployed fiber networks to 5.9 million new homes, the largest number ever recorded.
The Internet, the FCC and you 2015 Title II Order – Net Neutrality
A political issueNet Neutrality and it’s repealSave the Internet Act of 2019
Stir/Shaken – 8/14/2019 AT&T & T‐Mobile roll outRobocalls
Stir/Shaken• STIR [1] (Secure Telephony Identity Revisited) and SHAKEN [2] (Secure Handling of Asserted information using toKENs)
Tackling Illegal RobocallsAugust 22, 2019 – Announced Plan for Illegal Robocalls
All 50 Attorney GeneralsTwelve Major Carriers (Inc. Sprint, Verizon, AT&T, T‐Mobile)
Agreement to Prevent and PunishFirst half of 2019 – 25.3 Billion RobocallsFTC – Announced Nationwide crackdown (June 2019)FCC – Provided ability to auto block unwanted robocalls (June 2019)Congress – Two bills to expand government power (July 2019)
The Stopping Bad Robocalls Act – Requires Customer ConsentTRACED Act – Expands FCC Power to Punish
Questions/Comments Suggestions
Most Popular Comic Book Superhero
Bruce Banner Supervised the trial of an experimental gamma bomb he had designed for the U.S. Defense Department at a nuclear research
facility in New Mexico
Most Popular Comic Book Superhero
Can’t Miss
Most Popular Comic Book Superhero
The Norse God of Thunder Summons the elements of the storm (lightning; rain; wind; snow)
Most Popular Comic Book Superhero
Part of the DC Comics trinity of flagship characters alongside Batman and Superman.
Also, a founding member of the Justice League
Most Popular Comic Book Superhero
By Image Comics in 1992, is a former member of a CIA black ops team.
Most Popular Comic Book Superhero
He first appeared in The Incredible Hulk #180 (November 1974) and later gained popularity as a member of the X‐Men.
Most Popular Comic Book Superhero
A wealthy industrialist, Tony Stark suffered a severe heart injury when he was kidnapped by terrorists who tried to force him to build a
weapon of mass destruction.
Most Popular Comic Book Superhero
Can’t Miss
Most Popular Comic Book Superhero
He is known for his shield, which is made of an indestructible vibranium/admantium alloy.
Most Popular Comic Book Superhero (10)
Can’t Miss
Top Ten Comic Book Heroes#10 ‐ Spawn#09 ‐ Captain America#08 ‐ Thor#07 ‐ Iron Man#06 ‐ Hulk#05 ‐ Wonder Woman#04 ‐ Superman#03 ‐ Wolverine#02 ‐ Spiderman#01 ‐ Batman
Thank You