20160502-g. h. schorel-hlavka o.w.b. to mr malcolm turnbull re fraudulent telecommunication charges

8/17/2019 20160502-G. H. Schorel-Hlavka O.W.B. to Mr Malcolm Turnbull Re Fraudulent Telecommunication Charges

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p1 2-5-2016 © G. H. Schorel-Hlavka O.W.B.INSPECTOR-RIKATI® about the BLACK HOLE in the CONSTITUTION-DVD

A 1st edition limited special numbered book on Data DVD ISBN 978-0-9803712-6-0Email: [email protected]. For further details see also my blog at Http://www.scrib.com/InspectorRikati

Mr Malcolm Turnbull 2-5-2016 [email protected]

5Cc: Bill Shorten [email protected]

Senator George Brandis [email protected] Mr Clive Palmer [email protected] Jacqui Lambie [email protected]

0Re: 20160502-G. H. Schorel-Hlavka O.W.B. to Mr Malcolm Turnbull Re Fraudulent telecommunication charges

Malcolm,It appears to me that while you were Minister for Communication it allowed

unscrupulous large scale fraudulent conduct by telecommunication companies. The TIO(Telecommunication Industry Ombudsman) generally appears to me to be known as to railroad5complaints and useless to appropriately resolve issues concerned.In my view this matter requires a comprehensive /federal Police investigation as otherwiseit is nothing less than a cover up by the Federal government against the interest of thegeneral community.

0Some issues that should be addressed:There appears to be scams going on but the question is why isn’t the Australian Federal Policeinvestigating those scams I estimate involving tens of millions of dollars? Many of the elderlynot understanding modern technology will not be aware their phone/mobile bills are loaded with

fraudulent charges. Also, telecommunication companies should not be permitted to have a slice5of the charges by 19number businesses as it is a conflict of interest. legislation should be in placethat if a telecommunication company charges a customer for fraudulent charges it must refundthe monies and pay a penalty of 10 times the amount fraudulently charges. Further, unless acustomer specifically applies for special SMS facilities mobiles shouldn’t be able to allow for it. Also, the onus is upon the telecommunication company to establish if the 19number business has0validity/authorization to charge. The telecommunication company who charges for premiumcharges such as SMS must ensure that a customer objecting to such SMS or other messages cannotify the relevant company without charge to stop any further sending of SMS or othermessages. As such the 19number business must provide a free call number.Telecommunication companies must be bound by law to report any complaint from any customer5

regarding such fraudulent charges by any 19number businesses to ACMA.Further telecommunication companies must provide their customers with a valid email addressnot being a “donotreply” kind of email address, this so that customers can email thetelecommunication company with any written complaint. The TIO must provide detailed reportsto ACMA as to the number of complaints, the number complained about and the0telecommunication company involved as to alleged scam complaints.Legislation is put in place that where a person enters a “free” competition or other brochure themobile number required to be provided for this is not used, nor is provided to others, for

premium SMS messagesCompanies operating within the Commonwealth of Australia are prohibited to use overseas call5centres to seek to circumvent the DO NOT CALL registered numbers. And telecommunicationcompanies are prohibited from charging any customer for Premium SMS and other charges

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listed on the DO NOT CALL register, unless the 19number business can prove to thecommunication company (the provider) that it has lawful authority to charge for certain claimedservices.

5Above shows 19904598 unsolicited calls of 25-12-2015 and 30-4-2016 this even so I do not usemobile phones for playing games and never did so., and despite that this mobile 0425029944 is

on the DO NOT CALL REGISTER. As such this theft/fraud allowed by Vodafone (the

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service provider) should be subjected to huge multi-million dollar fines. As that might bethe only way to make scams like this not profitable.

What is also of concern is that I have my mobile generally for text messages only, but tohave it in case of emergencies. Now I might, as has happened before find that I am out of5credit, not because of actual usage but merely because of scams, and even so I didn’t evenrespond and had not even accessed the text message, I was nevertheless charged aseemingly merely by the company to send me this scam text message. Meaning that the

very purpose for which I have the mobile is undermined by scam charges and Vodafonefailing to consider whatsoever that this is a DO NOT CALL listed mobile.0If this is done with millions of customers then only many millions of dollars in fines can bea solution, as well as a huge compensation to be paid to me and my wife for having beenfraudlently charged.The same where as shown below with image of the sales ticket Woolworths sells OptusWiFi with 5 GB od data and then Optus refuses to honour this and allows a mere 1 GB5data. Was it not for my conduct to take a picture of the sales price with relevant details Iwould be unable to prove the facts. But how many people are conned in this trap?

Telecommunication companies (service providers) to be prohibited to use their customer

numbers to provide unsolicited charges such as Premium SMS (text) messages to try to flock0some items to the customer, not charge any customer to opt out of such offers.Also, 19number businesses offering for a person to enter a competition for a 55cent call cost to

be prohibited from charging any cost for reply SMS from this 19number business.Further, that where a person makes an inquiry (such as with an insurance company as to comparerates of insurances, etc) then the company is prohibited for using the number for ulterior5

purposes and/or to pass on the number for others to do so.For example my wife only gave out the number she uses once to iselect to seek information as to insuranceissues, and thereafter the number (otherwise unknown) ended up being used for premium SMS message.Hence she suspect that the insurance company passed on or sold on her mobile number, and as result sheended up receiving this unwanted premium SMS message regarding downloading the updating of a game,0this even so she never requested nor invited otherwise such premium SMS message to be sent to her.

It must be clear from what is set out below that unscrupulous companies with the aid oftelecommunication companies are defrauding people bid time and that it is well overdue the

perpetrators are held legally accountable as obviously the legislation itself seems not to besufficient to achieve this. It now becomes a form of terrorism that people are prevented from5using their mobiles in a manner they may desire. That must stop! It also undermines the Federal Government seeking to provide pensions and other welfare

payments to the deemed need of those people where then unscrupulous companies charges hugeamount of monies totally undermined the intent of the Federal Government to provide a as itmay hold reasonable amount of monies to the recipients. By this people end up with a reduced0spending power which may make them vulnerable not being able to pay certain bills or even

purchase sufficient food for themselves and other dependents.I below set out how Optus is what I view robbing as customer of entitlements.Firstly, where I paid $40 for 10GB if entitlement this was simply denied, as when I called in to5activate it I was told by a staff member it was only for mobile phones and not for WiFi

broadband.I have below shown images of various stores where it shows (referring to one or two whitedots) that with the two white dot the $40 was referring also to texts and calls for mobile phoneusage whereas with one dot it only refers to the broadband usage.0Obviously, using any $40 upgrade for not only broadband but also for texts and calls would bemore expensive for Optus then just using it only for broadband (using WiFi or otherwise)



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As the simcards are sold in sleeves with one or two dots and so in numerous stores, then it cannot be held that I as merely making some errors, in particular where the sleeves that have beenreproduced above to not support the staff members claim.Because it is a phone call to Optus it means no record are available for the customer (the caller)to prove what was said by Optus staff.5However, even when using Chat (https://www.optus.com.au/shop/welcome?defaultTab=2),where a transcript of communication is made available on request that is, then it can be shownthat as I view it Optus simply defrauds me as a customer of my entitlements. As shown/set out

below I had 2GB on 14-4-2016 for 0434 625 184 My Prepaid Mobile Broadband and requestedthis to be transferred to 0423 949 642 My Prepaid Mobile Broadband, to discover that the 2GB0was changed to 2MB and then a 2MB was recorded this as to pretend that the 2MB was usedeven so no simcard was used at all for this. And 0423 949 642 shows no such transfereventuated, and as result on 26 April 2016 I was cut off from internet (broadband) services. Andthis besides the fact that simcard 0423 949 642 was sold with a WiFi to provide 5GB of usage for12 month which Optus initially cut back to 1GB for 1 week, but after complaining it made it52GB for 1 month.A major problem is the denial of communication using emails. As result Chat is time consuming,At times many hours without resolve. And phone calls are useless without records for the

customer to prove what an Optus staff stated.While I spoke to the manager regarding Optus, and he made clear that 3GB was shown on0MyAccount, reality is that it showed no such 3GB and as such something is drastically wrongwhen Optus claims to have one set of data, whereas my screenprints shows/proves otherwise andI am denied internet access as result. Despite asking for transcripts to be sent to me, in factvarious times asked for this I now find that the transcripts were not sent at all. While in regard of1 transcript it was claimed they only can sent it while the chat is on but they do keep a copy on5file, they refused to send this copy to me as well as the other transcript.More than likely because the transcripts can prove that the manger was not correct in his claimsthey may have held better refuse to provide me with transcripts as then I can prove my version ofevents. Well, I am the type of guy who expected this and made numerous screen prints of the

CHAT and as such can put together the transcript based on what was shown on the screen. Optus0therefore undermine its own credibility by this kind of conduct. While it may get away with thiskind of what I consider fraudulent conduct/swindle with me they just have taken on the wrong

person!

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See below 2GB for 2 weeks or 1month (not 1GB for 1 week as claimed by Optus staff!)

5

27-11-2015 at Northland, Preston Proving that 5GB was available this even so the website ofOptus doesn’t facilitate for this!



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Kmart Northland on 8-1-20165

22-12-2015 at Coles



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3-1-2016 at Woolworths Gladstone park cklearly showing 5 GB with 30 days expiry! Yet Optusstill refuses this!

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Because Optus denies communication using email facilities I cannot therefore show them the

images included in this document. As I view it Optus deliberately denies email facvilities so cacustomer like myself making sure to record matters are prevented from using the images to5

prove their claims. As such, this is geared up to swindle customers big time.

The above image shows how I purchase various Optus WiFi’s, and mar ked them, albeit I have0

more than those shown above.

Here it shows that I purchased 2 at special discount rate of only $14 each.

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Simply as a senior citizen being on a pension I look for when stores are overstocked or want toclear out old stock before the item expires and so purchase often at huge discount prices. Thishowever is merely that the store forgo certain profits but doesn’t affect the entitlements of the

product.Stores, as to attract customers often do provide for special discounts, such as Coles, for a week,5and then one can purchase even mobile phones at heavily discounted prices.Obviously a store faced with a huge stock of items about to expire or soon enough rather sells thestock at reduced prices and still make some profit then no profit at all.K-mart was selling $2.00 simcards for merely $0.05 (5 cent each) to clear stock. I then purchased57 of them! All they had!0The mere fact that a promotor (store/merchant) sells items at discount prices doesn’t deprive a

customer of the entitlements. Just that as I do I mark the items for expiry date where this isrecorded on the product.As a customer I obviously accept that the short period of time before the item expires remainsapplicable, hence the marking of the expiry date. However, nothing is to alter the entitlements!5

Just for explanation.My wife authorized someone to remotely use her computer (she is learning to use the internet),

which turned out to be a scam. I use for this different WiFi’s and different simcards, so that itcannot affect my computers. As such purchasing different WiFi without any real added cost on0special lower prizes means saving a lot of money and a void scammers to get the details becauseof ongoing changing of WiFi and simcard.

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At Woolworth 24-12-2015

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At Coles 29-12-2015



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At Dick Smith 9-1-2016

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The arrows show one or two white dots, and clearly one with references to text and calls and theother doesn’t. Hence a customer is entitled to accept that the one without reference to Text andcalls but referring to broadband is for the computer.



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At Target 22-12-2015

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Clearly nothing on these sleeves of simcards shows that this excludes WiFi mobiles! Not thatthis is only regarding Mobile calls and text using internet.



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At Coles 22-12-2015

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At Kmart 24-12-2015



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Whereas some show references to call and data having 2 white dot with text, other however donot refer to calls and text and as such for the ordinary person refers to Broadband.Still, when I phoned in to activate this $40 payment for 10 GB it was refused claiming it was for5mobiles only, meaning mobile calls and text, not for WiFi.Clearly this doesn’t appear to be shown as such.



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https://www.optus.com.au/customercentre/myaccount/dashboard#r-29 5

Your Services

0434 625 184 My Prepaid Mobile Broadband

0

Usage transaction details

These charges may be adjusted on your next bill to reflect any planinclusions/discounts or add-ons.

Date from 26/01/16

to 26/04/16

5

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Filter by All events

1

Usage transaction detailsDate/TimeDescriptionDurationCharge5

20/04/16 12:16PMRecharge E-Top Up $0.00

PartitionAmountBalance

MyCredit $0.00 0.01

20/04/16 12:16PMCRCRI $.01

PartitionAmountBalance0

MyCredit $0.01 0.01

14/04/16 19:15PMCRCRM $0.00


MyCredit $0.00 0.00

MyData 2 MB 2 MB5



MyCredit $0.00 0.00

The 2GB that existed on 14-4-2016 (as computer screen print proves) mysteriously became 2MB? And even so the 2MB was not used it nevertheless shows up as having0 been used. Well let Optus prove it was!

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https://www.optus.com.au/customercentre/myaccount/dashboard#r-88

0423 949 642 5

My Prepaid Mobile Broadband

Date from 26/01/16

to 26/04/16


0

1234>

Usage transaction detailsDate/TimeDescriptionDurationCharge

26/04/16 19:26PMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00

MyData 10 MB 0 MB 1573MB

26/04/16 18:43PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


26/04/16 09:18AMPRECONNECT00:00:00 $0.00

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24/04/16 19:20PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 15 MB 257 MB 1337MB 5

24/04/16 18:44PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


24/04/16 12:43PMPRECONNECT00:00:00 $0.000


MyCredit $0.00 0.00


24/04/16 09:14AMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 22 MB 363 MB 1210+22=1232MB

Print usage details list1234> 0


Usage transaction details5

Date/TimeDescriptionDurationCharge

23/04/16 23:55PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


23/04/16 21:11PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


23/04/16 18:30PMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttps://www.optus.com.au/portal/site/customercentre/template.BINARYPORTLET/menuitem.f39ec65e471e36c6aaaee655f1c647a0/resource.process/?javax.portlet.tpst=dc2b9bcd4f4cd42d10324b96f1c647a0&javax.portlet.rst_dc2b9bcd4f4cd42d10324b96f1c647a0=startDate%3DDD%252FMM%252FYYYY%26endDate%3DDD%252FMM%252FYYYY%26serviceId%3D0423949642&javax.portlet.rid_dc2b9bcd4f4cd42d10324b96f1c647a0=transactionPrint&javax.portlet.rcl_dc2b9bcd4f4cd42d10324b96f1c647a0=cacheLevelPage&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&vgnextoid=962f922698751410VgnVCM1000001760740aRCRDhttps://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/customercentre/myaccount/dashboard#r-88https://www.optus.com.au/customercentre/myaccount/dashboard#r-88https://www.optus.com.au/customercentre/myaccount/dashboard#r-88https://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/customercentre/myaccount/dashboardhttps://www.optus.com.au/portal/site/customercentre/template.BINARYPORTLET/menuitem.f39ec65e471e36c6aaaee655f1c647a0/resource.process/?javax.portlet.tpst=dc2b9bcd4f4cd42d10324b96f1c647a0&javax.portlet.rst_dc2b9bcd4f4cd42d10324b96f1c647a0=startDate%3DDD%252FMM%252FYYYY%26endDate%3DDD%252FMM%252FYYYY%26serviceId%3D0423949642&javax.portlet.rid_dc2b9bcd4f4cd42d10324b96f1c647a0=transactionPrint&javax.portlet.rcl_dc2b9bcd4f4cd42d10324b96f1c647a0=cacheLevelPage&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&vgnextoid=962f922698751410VgnVCM1000001760740aRCRDhttps://www.optus.com.au/portal/site/customercentre/template.BINARYPORTLET/menuitem.f39ec65e471e36c6aaaee655f1c647a0/resource.process/?javax.portlet.tpst=dc2b9bcd4f4cd42d10324b96f1c647a0&javax.portlet.rst_dc2b9bcd4f4cd42d10324b96f1c647a0=startDate%3DDD%252FMM%252FYYYY%26endDate%3DDD%252FMM%252FYYYY%26serviceId%3D0423949642&javax.portlet.rid_dc2b9bcd4f4cd42d10324b96f1c647a0=transactionPrint&javax.portlet.rcl_dc2b9bcd4f4cd42d10324b96f1c647a0=cacheLevelPage&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&vgnextoid=962f922698751410VgnVCM1000001760740aRCRDhttp://www.scrib.com/InspectorRikatimailto:[email protected]


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23/04/16 16:35PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


23/04/16 15:43PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


23/04/16 08:59AMPRECONNECT00:00:00 $0.000


MyCredit $0.00 0.00


22/04/16 21:43PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


22/04/16 17:21PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.000


21/04/16 22:49PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


21/04/16 17:32PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


21/04/16 05:53AMPRECONNECT00:00:00 $0.000


MyCredit $0.00 0.00


21/04/16 02:59AMPRECONNECT00:00:00 $0.00



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MyCredit $0.00 0.00


20/04/16 23:44PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


20/04/16 21:38PMPRECONNECT00:00:00 $0.00




20/04/16 17:04PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 1 MB 994 MB 607+1=608MB 5



Date/TimeDescriptionDurationCharge0

20/04/16 16:14PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


20/04/16 14:15PMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00




MyCredit $0.00 0.00

20/04/16 13:22PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


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20/04/16 12:43PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 2 MB 1022 MB 581MB total 1603MB?

20/04/16 10:50AMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00

MyData 11 MB 1.00 GB 579MB

20/04/16 05:17AMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


19/04/16 22:22PMPRECONNECT00:00:00 $0.00




19/04/16 20:27PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 12 MB 1.00 GB 464MB 0

19/04/16 19:36PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


19/04/16 17:48PMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00


19/04/16 15:29PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00


19/04/16 13:59PMPRECONNECT00:00:00 $0.00




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MyCredit $0.00 0.00

MyData 3 MB 1.00 GB 368+3=371MB

19/04/16 12:14PMPRECONNECT00:00:00 $0.00



MyData 197 MB 1.00 GB 171+197=368MB

19/04/16 11:54AMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 2 MB 1.00 GB 169+2=171MB 0

Print usage details list

5https://www.optus.com.au/customercentre/myaccount/dashboard#r-88

Hi GERRIT,

Your ServicesAdd a service 0Add

0434 625 184

My Prepaid Mobile Broadband 5

We are working on it!

We are currently experiencing some technical difficulties.Please try again soon!

0423 949 642 0

My Prepaid Mobile Broadband


These charges may be adjusted on your next bill to reflect any planinclusions/discounts or add-ons. 5

Date from 26/01/16

to 26/04/16



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Usage transaction detailsDate/TimeDescriptionDurationCharge

19/04/16 11:24AMPRECONNECT00:00:00 $0.00



MyData 32 MB 1.00 GB 137+32=169

19/04/16 05:07AMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 0 MB 1.00 GB 137+0=137 0

19/04/16 01:48AMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 10 MB 1.00 GB 127+10=137

19/04/16 24:42AMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00

MyData 16 MB 1.00 GB 111+16=127MB

18/04/16 20:28PMPRECONNECT00:00:00 $0.00

PartitionAmountBalance0MyCredit $0.00 0.00

MyData 14 MB 1.00 GB 97+14=111

18/04/16 19:36PMPRECONNECT00:00:00 $0.00



MyData 3 MB 1.00 GB 94+3=97MB

18/04/16 18:18PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 16 MB 1.00 GB 78+16=94 0

18/04/16 17:14PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 3 MB 1.00 GB 75+3=78



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18/04/16 16:07PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 17 MB 1.00 GB 58+17=75

18/04/16 04:58AMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00

MyData 24 MB 1.00 GB 34+24=58

17/04/16 23:08PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 7 MB 1.00 GB 27+7=34

17/04/16 22:00PMPRECONNECT00:00:00 $0.00



MyData 18 MB 1.00 GB 9+18=27

17/04/16 05:26AMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 3 MB 1.00 GB 6+3=9 0

16/04/16 22:47PMPRECONNECT00:00:00 $0.00


MyCredit $0.00 0.00

MyData 2 MB 1.00 GB 4+2=6

16/04/16 21:16PMPRECONNECT00:00:00 $0.005


MyCredit $0.00 0.00

MyData 4 MB 1.00 GB 4

Print usage details list0


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staff member made clear that my wife may have called X-Factor program and so did incur thatcost because Vodafone had the records to prove the call was made.This really did upset my wife (in her eighties) as she made clear she isn’t that dumb to not

knowing when she uses the mobile. And as she doesn’t watch television why on earth would she

then make calls to X-Factor or other television programs?5It became clear to me that Vodafone was adamant that it could get away with this what I considerelaborate scam, as I knew from previous occasions that the TIO would do nothing. For exampleVodafone had failed to refund $56 but the TIO even so aware of this nevertheless did nothing. Atthat time it was claimed I have an about $180 bill for internet for one month this even so Ichallenged it. Yet, now with Optus I have a monthly pre-paid $30.00 (for which I paid $15.00)0and have ample of usage, in fact 3 times what Vodafone provided.Even so I proved to TIO with screen pictures my complaints the TIO in the end did nothing. Youcannot have a mediator/ombudsman who is paid for by the corporations and it seems to me is intheir pockets to do what serves them best, unless in the extreme , and perhaps to show or pretendto show to act at times may support a complainant.5Let’s go back to the insistence of Vodafone staff that it had records to prove the call was made. Checking the incoming text message (As I had previously only checked outgoing call/textmessage as I understood that is what you are charged for) I discovered the following:

0

QUOTE 11 September 2015 message19761977Latest mobile games update here http://bit.ly/1UeDLoC Reply stop to quit.Help 1800_3020385MAL

END QUOTE 11 September 2015 message

As such, it was not that my wife or for that anyone else had called/texted out but being chargedfor an incoming text message.0Moreover, I started to teach my 82 year old wife about 4 years ago how to use a laptop and wellshe still hasn’t managed “copy & paste” and still cannot handle to use a mouse. As such she doeseverything on a touch plate of the laptop and cannot use an ordinary computer with a mouseonly. It must therefore be very clear my wife doesn’t play games on the computer that requires touse a mouse let alone on the internet. The question then is why on earth would she receive a text5message about being able to download some update of a game when she doesn’t use thecomputer to play any games? As such it must be obvious she never did request any such textmessage either, as she wouldn’t have a clue what games are available for downloading from theinternet, let alone seeking some update. And it should be known that the mobile number is listedon the DO NOT CALL REGISTER! (https://www.donotcall.gov.au/) As such, the call was in0violation of the DO NOT CALL REGISTER, and it appears to me that the telecommunicationcompanies have conspired to rip off customer’s big time in the millions of dollars. https://www.donotcall.gov.au/ QUOTE

Australian telephone numbers used primarily for private and domestic purposes are eligible for registration5on the Do Not Call Register. These include fixed (or landline) numbers, mobile phone numbers, satellitenumbers and Voice over Internet Protocol (VoIP) numbers.

Registration is free and is permanent for any new and existing registrations.

Registrations can also be removed at any time.

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://bit.ly/1UeDLoChttp://bit.ly/1UeDLoChttp://bit.ly/1UeDLoChttps://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/http://bit.ly/1UeDLoChttp://www.scrib.com/InspectorRikatimailto:[email protected]


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END QUOTE

QUOTE email (albeit most of the numbers have been replaced by x’s for confidential reasons)

Do Not Call Register: number status check

[email protected]

Today at 10:55 PM (13-10-2015)To

[email protected]

Thank you for contacting the Do Not Call Register.

The status of the following numbers on the Do Not Call Register is:

xxxxxxxx44 is currently registered



For further information call 1300 792 958 or go to www.donotcall.gov.au.

Do Not Call Register team

QUOTE email 0

As I made clear (using screen prints) to the TIO in the past Vodafone was claiming I haddownloaded about 320 MB on Microsoft downloading, this even so my computer screen printsshowed it was less than 1 MB. As such, Vodafone has engaged in deceptive/misleading/fraudulent conduct to make claims of usage that I never incurred. Despite the evidence the TIO5

did nothing! As such the reputation Vodafone acquired with me is one of charging ongoingfraudulently and my past correspondences to you as then Telecommunication Minister ended upwithout proper resolve.It must be clear that when I had on 9 October 2015 Vodafone staff member claiming that it hadrecords that on 11 September 2015 a call was made from the mobile my wife is using (but0registered on my name) this clearly was a fraudulent/false/misleading claim as no outgoingcall/text could have existed. The Vodafone staff member at no time did claim that it was anincoming text that was charged for. Yet, that I understand was the real culprit. And while Iaccepted to have 19 numbers blocked from being made from the mobile, I never was aware normade aware over the years that this mobile was used that 19 number (businesses) could be used5to cause a charge upon this mobile without any request, in fact despite of the DO NOT CALLREGISTER, As such the 19761977 caller can merely sent out unsolicited text messages to

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttps://au-mg6.mail.yahoo.com/neo/launch?.rand=47icbpd0667qthttps://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://www.donotcall.gov.au/https://au-mg6.mail.yahoo.com/neo/launch?.rand=47icbpd0667qthttp://www.scrib.com/InspectorRikatimailto:[email protected]


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unsuspected mobile holders and then the unsuspected customer not even aware such textmessages/calls are made then are charged something like $6.60 per call/text.As I discovered there is a lot of rot going on and more than likely I suspect the same may bedone to Members of Parliament mobiles and they likely may neither be aware of these charges ofunwanted calls/text messages. I have below quoted some internet statements, albeit this relates to5Telstra but it should be of concern that as one person stated that the bills are paid by anaccountant. As such many businesses and others may never be aware of this gigantic fraudulentconduct as bills are not scrutinized for such calls nor likely noticed by an accountant who merely

pays bills. Indeed, where I only discovered it after challenging the $6.60 charge it must be clearthis is a hidden fraudulent charge.0.QUOTE Sorell v Smith (1925) Lord Dunedin in the House of Lords

In an action against a set person in combination, a conspiracy to injure, followed by actual injury, will give good cause for action, andmotive or instant where the act i tself is not illegal is of the essence of the conspiracy.

END QUOTE 5.

As I understand it from statements of the Internet (see below) telecommunication companieshave a financial interest in 19number calls that if such a company make such unsolicited calls toits customers then they receive allegedly part of the charge for themselves. As such there is afinancial incentive for telecommunication companies to assist 19number businesses to defraud0

customers. As such, if the 19number company places say a million text messages, usingcomputer automatization then it can claim about $6.6million and if the telecommunicationcompany gets say 25% of this then it stands to make about $1.65 million. Little surprise they arenot going to stop this elaborate fraud.While the text message requires one to reply with “stop” my wife didn’t respond, neither should5she and indeed to respond may be that she then incur another charge and in effect may validatethe number and then be subjected to an avalanche of further messages/calls. She never asked forthe text message in the first place, and never opened the text message either, as I warned hernever to open a text message of someone she doesn’t know the sender because of viruses.What this has now caused that my wife is eve n scared to have a mobile at all because not even0having any control as to managing charges and left at the cruel conduct of the telecommunication

company and 19number businesses it has become a serious problem to her.In my view the Federal Government neglected to protect her, myself and thousands uponthousands of others by not clamping down on this and the TIO so it appears to me supporting thisongoing gigantic fraud.5As it appears to me you were more interested in your own personal advances to become PrimeMinister then to act appropriately as a Minister for Communication to stop this rot. It is noexcuse, in case you argue this, to claim you didn’t know because you were the “responsible”

Minister and failed to act appropriately. Perhaps if you had been more interested in doing your job for which you actually were being paid handsomely as Minister of communication instead of0travelling about to have photo opportunities as to get rid of Tony Abbott as Prime Minister thenI wouldn’t have to spend this huge amount of time to write about the problems. And not to forget

the perhaps hundreds of thousands other victims that are defrauded!If you cannot even manage to appropriately conduct affairs as a Minister for communication thenhow on earth can anyone expect you to do better as a Prime Minister, I wonder?5

The onus to prove the right to charge must be placed by the telecommunication companies, sothat they in turn will ensure that any 19number business seeking to charge validate their chargewith evidence they are authorize for the charge and failing this the telecommunication companyis legally bound to suspend the 19number business entitlement for 1 month period while matters0are investigated regarding an alleged abuse, pending a risk of permanent abolition of the number.As such, the onus will be not on the customer but upon the telecommunication companies andthose businesses using the 19 numbers.



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EACH TIME SUCH A 19 NUMBER IS SUSPENDED/CANCELLED THIS HAS TO BEREPORTED TO ACMA WITH ALL RELEVANT DETAILS.

http://whocallsme.com/Phone-Number.aspx/19761977 QUOTE5

0

unhappy

28 Sep 2015

The message was completely unsolicited and I object to being charged for something I

did not ask for0

Caller: IG8 Pty Ltd

0

Mal

9 Oct 2015

I received an SMS message about mobile games update. I did not request it, did not5

sign up for them, did not respond to the SMS message, and was charged for the

pleasure of them sending me something I did not want (their communication). If I

wanted to purchase something I would instigate the purchase. Why do these people

get real jobs instead of scamming money out of those of us who do work hard for our

money.0

Caller: IG8 Pty Lyd

Call Type: SMSEND QUOTE

http://whocallsme.com/Phone-Calls.aspx/197 5

QUOTE

Latest Phone Call Reports - 197x numbers

Type a phone number and press "Search", to find out who owns that number and why they call.

Latest Reported Numbers

0

19761977

I received an SMS message about mobile games update. I did not request it, did not sign up for them,

did not respond to the SMS message, and was charged for the pleasure of them sending me something I

did not want (their communication). If I wanted to purchase something I would instigate the...Last post by Mal - 9 Oct 20155

197

The number 197 came up today on my phone. With the name Not Avaible. Does anyone know who this could

possible be.

Last post by Bobby - 20 Sep 20150

19777077

$10.000. 0475201419

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://whocallsme.com/Phone-Number.aspx/19761977http://whocallsme.com/Phone-Number.aspx/19761977http://whocallsme.com/Phone-Calls.aspx/197http://whocallsme.com/Phone-Calls.aspx/197http://whocallsme.com/Phone-Number.aspx/19761977http://whocallsme.com/Phone-Number.aspx/19761977http://whocallsme.com/Phone-Number.aspx/197http://whocallsme.com/Phone-Number.aspx/197http://whocallsme.com/Phone-Number.aspx/19777077http://whocallsme.com/Phone-Number.aspx/19777077http://whocallsme.com/Phone-Number.aspx/19777077http://whocallsme.com/Phone-Number.aspx/197http://whocallsme.com/Phone-Number.aspx/19761977http://whocallsme.com/Phone-Calls.aspx/197http://whocallsme.com/Phone-Number.aspx/19761977http://www.scrib.com/InspectorRikatimailto:[email protected]


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Last post by Trey Baxter - 8 Aug 2015

19741974

Same problem. I have a mobile on my name which my mother use. Last month have $120 of additional

charges. Premium messages from 19741974. My mother is not computer litrate enough to register5

herself to a site. No chance for a old women anyway.

Last post by Pretlz - 10 Jul 2015

19772665

The scam is probably when you send stop you have to pay.0

Last post by Bennie Kloosteman - 20 May 2015

197960000098

http://en.wikipedia.org/wiki/The_Bryan-College_Station_Eagle

Last post by SprMO - 16 May 20155

197-521-4067

Don't know who this is tried to ring it nothing happens just curious who it is don't want to get them into

trouble

Last post by Theresa - 22 Apr 20150

19722205

It is Facebook premium charges.

Last post by Dean - 2 Feb 2015

5

19770011

Cost me $34

Last post by Josh turner - 27 Dec 2014

19700003 0

It's related to a adult chat site

Last post by Kat - 25 Nov 2014

19711200

quizzmaster5

Last post by john - 10 Aug 2014

19754830

STOP ANY FURTHER MESSAGES TO 0411403616 Received from 19754830

Last post by L:ynette Miller - 26 Jun 20140

197-933-0305

I Got call today.

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://whocallsme.com/Phone-Number.aspx/19741974http://whocallsme.com/Phone-Number.aspx/19741974http://whocallsme.com/Phone-Number.aspx/19772665http://whocallsme.com/Phone-Number.aspx/19772665http://whocallsme.com/Phone-Number.aspx/197960000098http://whocallsme.com/Phone-Number.aspx/197960000098http://whocallsme.com/Phone-Number.aspx/1975214067http://whocallsme.com/Phone-Number.aspx/1975214067http://whocallsme.com/Phone-Number.aspx/19722205http://whocallsme.com/Phone-Number.aspx/19722205http://whocallsme.com/Phone-Number.aspx/19770011http://whocallsme.com/Phone-Number.aspx/19770011http://whocallsme.com/Phone-Number.aspx/19700003http://whocallsme.com/Phone-Number.aspx/19700003http://whocallsme.com/Phone-Number.aspx/19711200http://whocallsme.com/Phone-Number.aspx/19711200http://whocallsme.com/Phone-Number.aspx/19754830http://whocallsme.com/Phone-Number.aspx/19754830http://whocallsme.com/Phone-Number.aspx/1979330305http://whocallsme.com/Phone-Number.aspx/1979330305http://whocallsme.com/Phone-Number.aspx/1979330305http://whocallsme.com/Phone-Number.aspx/19754830http://whocallsme.com/Phone-Number.aspx/19711200http://whocallsme.com/Phone-Number.aspx/19700003http://whocallsme.com/Phone-Number.aspx/19770011http://whocallsme.com/Phone-Number.aspx/19722205http://whocallsme.com/Phone-Number.aspx/1975214067http://whocallsme.com/Phone-Number.aspx/197960000098http://whocallsme.com/Phone-Number.aspx/19772665http://whocallsme.com/Phone-Number.aspx/19741974http://www.scrib.com/InspectorRikatimailto:[email protected]


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Last post by tdickensheets - 27 May 2014

19765556

It appears its the company "loveaholic". I have reported them to ACMA.

https://www.scamwatch.gov.au/content/index.phtml/tag/reportascam5

Last post by Insomnia - 12 May 2014

19722204

Got a call from Vodafone today saying that I sent a text to this number. I never sent any and now

they're charging me over $300 for sending "premium text messages". Who'd send this many SMS? Be0

careful because these thugs will steal your money!

Last post by Renzvice - 15 Apr 2014

19711972

New Telstra number that I specifically requested NO premium services on. Consumer First and Telstra both5

going to be contacted. A frustrating waste of both my credit and my time & resources that I'm not happy

about.

Last post by Nigel - 14 Apr 2014

1978559084666 0

i had recieve this call i would like to know from whom and wich country

Last post by rayen - 20 Mar 2014

19722203

My daughter seemed to have replied to this message and clocked up $25.94 in premium SMS messages in 55

minutes. This is definitely a scam and do not reply

Last post by Jamie - 17 Mar 2014

19722202

every moneth i have been recieveving bills that all total to more that 400$0

Last post by feng choe - 28 Feb 2014

19717777

I have 4 items from this no,4 @$6.60 & 2 others @ 0.25 for 19974444, all at the same time & date

Last post by shell - 25 Jan 20145

197826539

getting out from the movie theatre and a black cat crossed my feet brushed against my legs and the ran off as

i bent over to pat him. i went over to the wendys burger place accross the street to wait for my ride so i was

ordering and i received a call from this number and it was a man this was our...0

Last post by anon - 12 Jan 2014

19712020

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://whocallsme.com/Phone-Number.aspx/19765556http://whocallsme.com/Phone-Number.aspx/19765556http://whocallsme.com/Phone-Number.aspx/19722204http://whocallsme.com/Phone-Number.aspx/19722204http://whocallsme.com/Phone-Number.aspx/19711972http://whocallsme.com/Phone-Number.aspx/19711972http://whocallsme.com/Phone-Number.aspx/1978559084666http://whocallsme.com/Phone-Number.aspx/1978559084666http://whocallsme.com/Phone-Number.aspx/19722203http://whocallsme.com/Phone-Number.aspx/19722203http://whocallsme.com/Phone-Number.aspx/19722202http://whocallsme.com/Phone-Number.aspx/19722202http://whocallsme.com/Phone-Number.aspx/19717777http://whocallsme.com/Phone-Number.aspx/19717777http://whocallsme.com/Phone-Number.aspx/197826539http://whocallsme.com/Phone-Number.aspx/197826539http://whocallsme.com/Phone-Number.aspx/19712020http://whocallsme.com/Phone-Number.aspx/19712020http://whocallsme.com/Phone-Number.aspx/19712020http://whocallsme.com/Phone-Number.aspx/197826539http://whocallsme.com/Phone-Number.aspx/19717777http://whocallsme.com/Phone-Number.aspx/19722202http://whocallsme.com/Phone-Number.aspx/19722203http://whocallsme.com/Phone-Number.aspx/1978559084666http://whocallsme.com/Phone-Number.aspx/19711972http://whocallsme.com/Phone-Number.aspx/19722204http://whocallsme.com/Phone-Number.aspx/19765556http://www.scrib.com/InspectorRikatimailto:[email protected]


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Sms from 19712020 who is it please

Last post by holly - 6 Dec 2013

19770102

sms "Stop" worked for me.. got a reply saying I was unsubscribed5

Last post by Fuji - 27 Nov 2013

1972732586000

got calls from this number and it is annoying, please post every time you get a call from weird numbers so

other can know and avoid fraud and solicitations.0

Last post by Rose210 - 5 Nov 2013

19702666

Me too! I just awared it. I have no idea what is Trivia Club, but they charged me from JUN 2013. what

should I do!?5

Last post by xiang li - 22 Oct 2013END QUOTE

The following was a comment of 2007 when they charged a lot less than the about $6.60 nowhttp://forums.whirlpool.net.au/archive/744343 0QUOTE

User #35872 8085 posts Neon KittenWhirlpool Forums Addictreference: whrl.pl/Rbb1bo 5 posted 2007-May-19, 9:16 amref: whrl.pl/Rbb1bo

posted 2007-May-19, 9:16 amO.P.

Okay, I'm SERIOUSLY pissed off.0

While at work last night, I got a text message at exactly 11.50pm (Friday night) from a premium number.This message contained the following asian-australian garbage (copied and pasted from the actual message):

Bongo knows that huong ly nguyen does have a chance with cuong quoc pham although will need to put in5the hard yards to get in on some of that Cuong Pham!

This came from the premium SMS number +19926646.

Needless to say, I never "subscribed" to crap like that - indeed, I never subscribe to or use ANY premium0SMS "services" (and I use the term "services" VERY sarcastically).

When I got home, I logged on to the Virgin Mobile site to check my account. And there, in the "other"column, was this:

519/05/07 12:00 AM Premium SMS Text sent to 19926646 00:00 3.0018/05/07 11:56 PM Premium SMS Text received from 19926646 00:00 0.50

So I've been billed 50c for RECEIVING this garbage, and THREE DOLLARS for sending a reply that I NEVER SENT.0

So of course this morning when I got home, I called Virgin Mobile.

27 minutes on hold later, I speak to a poor worker who's probably just gotten out of bed. What's the deal, I

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://whocallsme.com/Phone-Number.aspx/19770102http://whocallsme.com/Phone-Number.aspx/19770102http://whocallsme.com/Phone-Number.aspx/1972732586000http://whocallsme.com/Phone-Number.aspx/1972732586000http://whocallsme.com/Phone-Number.aspx/19702666http://whocallsme.com/Phone-Number.aspx/19702666http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/user/35872http://whrl.pl/Rbb1bohttp://whrl.pl/Rbb1bohttp://whrl.pl/Rbb1bohttp://whrl.pl/Rbb1bohttp://forums.whirlpool.net.au/user/35872http://forums.whirlpool.net.au/archive/744343http://whocallsme.com/Phone-Number.aspx/19702666http://whocallsme.com/Phone-Number.aspx/1972732586000http://whocallsme.com/Phone-Number.aspx/19770102http://www.scrib.com/InspectorRikatimailto:[email protected]


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ask.

"Just send STOP to the number, sir.

Err, yes, but I never subscribed to anything in the first place, the message makes zero sense even to5Vietnamese people (trust me, I showed the message to three actual real Vietnamese people and they all went"HUH?"), and I've had $3.50 STOLEN FROM MY ACCOUNT.

"Sorry sir, just text STOP."

0 No, no, no. I will not actually send these wankers anything to encourage them. No sodding way. Credit myaccount with this amount please, Virgin.

"No, sorry sir, we cannot do that as you obviously subscribed to this service. You have to text STOP."5

Look, I did NOT subscribe to ANYTHING. Got that? This money has been fraudulently debited from myaccount with ZERO authorisation. Does that not concern you?

"Alright sir, we're not supposed to do this, but I can sneak you their contact phone number."0

Cool. Gimme.

"Okay sir, the number is 02 8022 0777. The company is called Mobile Contact."

Great. I'll call them, but first, can you block ALL premium SMS numbers from being sent from or received5 by this phone?

"Err, I'll have to put you on hold and ask a team leader."

3 minutes pass.0

"Sorry sir, I've talked to our team leader and we cannot block premium SMS messages at all."

Okay guys, you're about to LOSE A SODDING CUSTOMER here, I vaguely politely reply.5

"Sorry sir, just text STOP to..."

I hung up.

I then called the number. 02 8022 0777. And I got this:0

"Thanks for calling Fifth Finger. If you want to cancel a subscription, enter your mobile number now."

I did. There was a tediously long wait.5

"Your mobile number is not subscribed to any services. There is nothing to cancel. Bye!"

So essentially, these Fifth Finger scum seem to think they can STEAL money as they please and get away

with it. And no, apologists, I do NOT buy the claim that they are "just a service provider".0And sure, it's "just" $3.50.

It is FRAUD. And I shall be notifying the appropriate authorities accordingly.

In the meantime, be warned: "Fifth Finger" is a company in the SCAM business. That much is perfectly clear5via their association with many previous fraudulent scams. They need to be SHUT DOWN. And they have just screwed with the wrong person.

And Virgin/Optus just lost themselves a customer.

END QUOTE0

http://forums.whirlpool.net.au/archive/744343

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://www.scrib.com/InspectorRikatimailto:[email protected]


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QUOTEUser #35872 8085 posts Neon KittenWhirlpool Forums Addictreference: whrl.pl/Rbb1c1 5 posted 2007-May-19, 9:43 amref: whrl.pl/Rbb1c1 posted 2007-May-19, 9:43 amO.P.

Oh, and a bounce just in from [email protected] - what a surprise!0

Reporting-MTA: dns;SYD-MAIL-EVS.9msn.netReceived-From-MTA: dns;mail.ninemsn.com.auArrival-Date: Sat, 19 May 2007 08:37:22 +1000

5Final-Recipient: rfc822;[email protected] Action: failedStatus: 5.1.1

They can run, but they can't hide.0

END QUOTE

http://forums.whirlpool.net.au/archive/744343 QUOTE

User #56459 15154 posts5Zen™ Whirlpool Forums Addictreference: whrl.pl/Rbb1lm posted 2007-May-19, 11:33 amedited 2007-May-19, 11:38 am0ref: whrl.pl/Rbb1lm posted 2007-May-19, 11:33 am (edited 2007-May-19, 11:38 am)

just looking on their site

5thfinger.com.au/corporate2/default.asp 5

“When planning the Big Day Out Festivals we recognised we would need on site assistance (and over

weekends). The team at

5th Finger was only too pleased to extend their normal professional support capabilities to accommodate us.” 0

Fiona McAllisterProgram ManagerVirgin Mobile Big Day Out

5they are sponsors for Virgin mobilenow wonder the team you called didnt want to help you

Neon Kitten writes...

They can run, but they can't hide.0

Scammers

their address is on the site under contact if you want to pay them a visit :)

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User #73640 674 postsSimon VK3XEM

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://forums.whirlpool.net.au/user/35872http://whrl.pl/Rbb1c1http://whrl.pl/Rbb1c1http://whrl.pl/Rbb1c1mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/user/56459http://forums.whirlpool.net.au/user/56459http://whrl.pl/Rbb1lmhttp://whrl.pl/Rbb1lmhttp://whrl.pl/Rbb1lmhttp://5thfinger.com.au/corporate2/default.asphttp://5thfinger.com.au/corporate2/default.asphttp://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/user/73640http://forums.whirlpool.net.au/user/73640http://forums.whirlpool.net.au/archive/744343http://5thfinger.com.au/corporate2/default.asphttp://whrl.pl/Rbb1lmhttp://forums.whirlpool.net.au/user/56459http://forums.whirlpool.net.au/archive/744343mailto:[email protected]:[email protected]://whrl.pl/Rbb1c1http://forums.whirlpool.net.au/user/35872http://www.scrib.com/InspectorRikatimailto:[email protected]


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Whirlpool Enthusiastreference: whrl.pl/Rbb3OD posted 2007-May-20, 2:45 amref: whrl.pl/Rbb3OD posted 2007-May-20, 2:45 am5

jiBOX writes...

Why cant the idiots ring them selves if they have the number? Way to protect their "valuable" customers...

They are protecting their income, they make money off scum like 5th finger by skimming the cream off thecharges before passing what is left to the scum.0

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User #73640 674 posts5Simon VK3XEMWhirlpool Enthusiastreference: whrl.pl/Rbb3O5 posted 2007-May-20, 2:52 amref: whrl.pl/Rbb3O50

posted 2007-May-20, 2:52 ammichael j writes...

Nothing wrong with 5th finger.

CRAP, they are just scum when they rip people off who have never dealt with them before by sending5unsolicited Premium SMS.

It is no conspiracy theory either stating that the phone companies are aiding and abetting these scum either.They bill you for the unsolicited Premium SMS and pass it on to the scum after taking their cut. Then they liethrough their teeth saying they don't know who they are and use Privacy crap to hide their identity!0

The sooner the Government step in and make it totally illegal the better.

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http://forums.whirlpool.net.au/archive/744343 5QUOTE

User #173440 7 posts jumpingfoolForum Regularreference: whrl.pl/Rbb7Q5 0 posted 2007-May-21, 3:35 pmedited 2007-May-21, 3:39 pmref: whrl.pl/Rbb7Q5 posted 2007-May-21, 3:35 pm (edited 2007-May-21, 3:39 pm)

Ok, first up you are completely wrong about 5th Finger being involved here - 19926646 is a shortcode owned5 by a company called Mobile Messenger - contact details at www.mobilemessenger.com.au/contact.html .

The Virgin customer service rep you spoke to was obviously mistaken.

Secondly you can find out exactly who the people behind the service are by using the Vodafone lookup0service at www.vodafone.com.au/Pers...Finder/index.htm . This url has been posted many times on thisforum, it would have taken all of 30 seconds for you to find it.

To save you the hassle, the details for the service concerned are:5

Premium Number: 19926646Service Provider: SMS Central Australia Pty Ltd

Campaign name: 199Bongo

mailto:[email protected]:[email protected]:[email protected]://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://www.scrib.com/InspectorRikatihttp://whrl.pl/Rbb3ODhttp://whrl.pl/Rbb3ODhttp://whrl.pl/Rbb3ODhttp://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/user/73640http://whrl.pl/Rbb3O5http://whrl.pl/Rbb3O5http://whrl.pl/Rbb3O5http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/archive/744343http://forums.whirlpool.net.au/user/173440http://whrl.pl/Rbb7Q5http://whrl.pl/Rbb7Q5http://whrl.pl/Rbb7Q5http://www.mobilemessenger.com.au/contact.htmlhttp://www.mobilemessenger.com.au/contact.htmlhttp://www.mobilemessenger.com.au/contact.htmlhttp://www.vodafone.com.au/Personal/ProductsServices/TXTServices/PremiumTXT/PremiumTXTFinder/index.htmhttp://www.vodafone.com.au/Personal/ProductsServices/TXTServices/PremiumTXT/PremiumTXTFinder/index.htmhttp://www.vodafone.com.au/Personal/ProductsServices/TXTServices/PremiumTXT/PremiumTXTFinder/index.htmhttp://www.vodafone.com.au/Personal/ProductsServices/TXTServices/PremiumTXT/PremiumTXTFinder/index.htmhttp://www.mobilemessenger.com.au/contact.htmlhttp://whrl.pl/Rbb7Q5http://forums.whirlpool.net.au/user/173440http://forums.whirlpool.net.au/archive/744343http://whrl.pl/Rbb3O5http://forums.whirlpool.net.au/user/73640http://forums.whirlpool.net.au/archive/744343http://whrl.pl/Rbb3ODhttp://www.scrib.com/InspectorRikatimailto:[email protected]


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Campaign type: Voting / Poll EntryCampaign start Date: 03/08/2006 00:00Campaign end Date: 31/12/2999 00:00Campaign Description: Any question answered service.

5You pay for sending a TXT message to this service: $3.00You pay for receiving a TXT message from this service(*): $0.50(*)some TXT messages sent to users may be exempt from charging. Please pay attention to details in themessage

Cust Care Phone No: 13007673060Thirdly, you have openly admitted that your bill shows that your phone has been used to send a message intothe service and that is the reason you have been charged. As this wasn't you it must have been done bysomeone else - probably a mate/co-worker. They are the people who have stolen from you - not 5th finger,not Mobile Messenger, not SMS central. If someone stole 5 bucks out of your wallet and to spend on their5 pokie habit you wouldn't go trying to get the police to arrest the guy running the pokies - you'd ask the guywho nicked your cash for it back.

Why is this any different?

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User #35872 8085 posts Neon Kitten5Whirlpool Forums Addictreference: whrl.pl/Rbb8Ja posted 2007-May-21, 7:39 pmref: whrl.pl/Rbb8Ja posted 2007-May-21, 7:39 pm0O.P.

jumpingfool writes...

Ok, first up you are completely wrong about 5th Finger being involved here - 19926646 is a shortcode owned

by a company called Mobile Messenger - contact details at www.mobilemessenger.com.au/contact.html . 5Yes, correct, as Fifth Finger's sales desk confirmed via email today (their contact email still bounces).Virgin's rep was indeed mistaken, but given his complete unfriendliness and patronising attitude I can't sayI'm surprised.

Moderators, can we change the subject line of this topic to reflect the correct company? (Mobile Content,0instead of Fifth Finger) to help future

20160502-g. h. schorel-hlavka o.w.b. to mr malcolm turnbull re fraudulent telecommunication charges

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