2016 eps training event€¦ · ryan haldeman, chief ems, sioux falls vahcs arqile jani (archie),...

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Emory Frazier, EPS Program Manager, VACO Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management 2016 EPS Training Event

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Page 1: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

Emory Frazier, EPS Program Manager, VACO Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC

SOARD Maximo for Environmental Programs Management

2016 EPS Training Event

Page 2: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Presentation Agenda

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MAXIMO EXPERIENCE AT THE DEPLOYED SITES

MAXIMO WORK MANAGEMENT DEMONSTRATION

WORKING GROUPS

RESOURCES

QUESTIONS AND ANSWERS

Page 3: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

What is the Service Oriented Architecture Research and Development (SOARD) Project?

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A multi-year effort to replace the VA’s existing asset and service management system.

A single web-based, integrated, enterprise-level system.

An industry-leading asset and service management solution.

Maximo is updated in a series of deployment cycles, referred to as “Sprints.”

Each Sprint includes new requirements.

Page 4: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Background – Maximo for EPS

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WHAT IS WORK MANAGEMENT?

This is the process by which work is identified, evaluated, assigned, executed, and documented.

Work currently managed in Maximo include: Clean ups, Set ups, Linen distribution, Pest control, etc.

Page 5: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Background – Maximo for EPS (continued)

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WHY IS EMS EMPLOYING A WORK MANAGEMENT SYSTEM?

Give EMS Chiefs a standard way of assigning work and tracking exceptions.

Give EMS staff a central location for referencing standard operating procedures.

Give EMS staff full credit for all work performed.

Page 6: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Where is Maximo Today? – Live Sites

Iowa City VAMC

Northern California HCS

Cleveland VAMC

Black Hills HCS

Central Iowa HCS

Fargo HCS

Minneapolis HCS

Nebraska Western Iowa HCS

New Orleans VA Clinic

Sioux Falls HCS

St. Cloud HCS

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Page 7: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

In Progress Sites – Sprint 11

Ann Arbor HCS

Northern Indiana HCS

Cincinnati VAMC

Columbus ACC

Orlando

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Page 8: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

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7784.83

MAXIMO USAGEJANUARY 2013 - MAY 2016

Page 9: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Maximo Applications at the Deployed Sites

Administrative

Housekeeping

Laundry/Textiles

Painting

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Page 10: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

10Sioux Falls Cleveland Central Iowa Minneapolis

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MAXIMO USAGE - SERVICE REQUESTS

APR-16 MAY-16

Page 11: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

11Cleveland Sioux Falls Black Hills Central Iowa

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MAXIMO USAGE - WORK ORDERS

APR - 16 MAY - 17

Page 12: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

12Sioux Falls Cleveland Northern California Central Iowa

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MAXIMO USAGE - WORK ORDERS FROM SERVICE REQUESTS

APR - 16 MAY - 17

Page 13: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

13Sioux Falls Cleveland St. Cloud

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MAXIMO USAGE - LABOR HOURS REPORTED

APR - 16 MAY - 17

Page 14: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Maximo Work Management

Request Work

Assign Work

Execute Work

Review Work

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Page 15: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Requesting Work

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Service Requests are used by anyone at the medical center to request support from EMS.

Maximo fills out the name of the requester

Requester selects the Location where support is needed, the Responsible Department of ‘EPS’, and a priority

Requester then adds a brief description of support needed (i.e., pest sighting, event set up, etc) and clicks the submit button.

Page 16: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Manage Work

The dashboard (called a Start Center) shows the EMS supervisor and work leads

Service Requests managed by them

Service Requests that need to be assigned to staff

Work that is approved or in progress

Work that has been recently completed

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Page 17: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Record and Complete Work

Once the work is completed; work leads capture details to give credit to the staff performing the work

Who performed the work

What type of work (i.e., Housekeeping, Interior Design, Grounds)

What date the work was done

How long the work took to perform

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Page 18: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

EPS SOARD Working Groups

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Bi- Weekly SOARD EPS Integrated Working Group

Bi-Weekly Facility Level Subgroup

Solicited interest in re-establishing the Interior Design Subgroup of the EPS IWG.

Page 19: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Coming Soon – Interior Design

Interior Design to be included as a responsible shop in existing EPS and FM functional communities!

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Page 21: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

SOARD EPS Points of Contact

Ken KorbaDirector, VHA [email protected]

Emory FrazierProgram Manager, [email protected]

Ryan HaldemanChief, EMS, Sioux Falls [email protected] x6125/x3404

Arqile Jani (Archie)Program Analyst, Cleveland [email protected] x4647

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Page 22: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Questions/Feedback/Input

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Page 23: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

Supplemental Slides

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Page 24: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Requesting Work

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Page 25: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

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Page 26: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Maximo Start Center

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Page 27: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Record and Complete Work

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Page 28: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management
Page 29: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION

Page 30: 2016 EPS Training Event€¦ · Ryan Haldeman, Chief EMS, Sioux Falls VAHCS Arqile Jani (Archie), Program Analyst, Cleveland VAMC SOARD Maximo for Environmental Programs Management

VETERANS HEALTH ADMINISTRATION