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Gartner IT Financial, Procurement & Asset Management Summit 201417 – 18 September | London, UK | gartner.com/eu/itam

Trip Report

Driving Business Outcomes: Control Costs, Mitigate Risks and Sustain Innovation

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The Gartner IT Financial, Procurement & Asset Management Summit 2014 was held on 17 – 18 September at the Lancaster London Hyde Park. This report summarizes and provides highlights from the event.

OverviewAt Gartner IT Financial, Procurement & Asset Management Summit 2014, more than 300 professionals gained essential tools and strategies to analyze licensing options and negotiate contracts to mitigate risks and control costs in an expanding digital world.

During the summit, attendees heard insights from the most recently published Gartner research, exchanged ideas with their peers during networking sessions and interacted with Gartner analysts in one-on-one sessions and analyst-user roundtables.

In addition, attendees learned from their fellow practitioners during end-user case studies and best-practice sessions with DHL, Eurocontrol and OHIM.

Summit highlights included an inspiring and rousing keynote from Kevin Gaskell. Delegates walked away with new management tips and skills as well as how to make better decisions, faster.

Through analyst sessions, problem-solving contract negotiation clinics and peer interaction, delegates gained insight to:

• UnderstandhowtobetteroptimizeITcosts

• Betternegotiatewithsoftwarevendors

•MasterITandbusinessleadershipskills

• EnhancethestateofITassetmanagementandincreaseprogramsuccess

• Betterprepareforandmanagesoftwareaudits

• Improveprocurementprocesses

•Getadviceonprocuringsoftwarewithafocusonnegotiatingwiththemegavendors

•GaininsightonlicensingBYOD,cloud,mobile,bigdataandotherinvestmentsonthehorizon

Save the date

Table of contents

The Gartner IT Financial, Procurement & Asset Management Summit 2015 will be held 21 – 22 September, at the Lancaster London Hyde Park in London, UK.Besuretobookmark gartner.com/eu/itam and check back often for 2015 updates

2 Key take-aways

3 Keynote sessions

4 Top of mind concerns

4 Top 5 best-rated sessions

4 Attendee Snapshot

5 Top 10 most-attended sessions

6 Sponsors

6 Post-event resources

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Gartner IT Financial, Procurement & Asset Management Summit 201417 – 18 September | London, UK | gartner.com/eu/itam

Key take-aways

Assess your current reality and identify transformation opportunities to better collaborate, communicate, optimize and strategize.

IT asset management take-aways

• ITAMassessmentrequiresplanningandmanagingofallITassetcoststhroughtheirlifecycle: engage regularly with stakeholders to communicate risk and opportunities.

•Managinglicenseentitlementsiskeytosoftwareassetmanagement(SAM):investigatethird-party ITAM/SAM service providers.

IT financial management take-aways

• Regularlyengagewithstakeholderstoalignmetricswithbusinesswantsandneeds,anddeliver financial transparency.

• Ensurethattoolselectionandcustomizationisacollaborativeeffort,deliversrobustanalytics and reporting, and integrates with ITAM tools.

IT procurement and sourcing take-aways (NA)

• Discussionsabouttransformationshouldstartwithopportunities:developaplanforstreamlining decision making in your organization.

• BusinessstakeholdersneedtoseethevalueinITprocurement’ssuggestions:makechanges to lead the shift in thinking, planning and execution of these activities.

IT procurement and sourcing take-aways (EMEA)

• Discussionsabouttransformationshouldstartwithopportunities:developaplanforstreamlining decision making in your organization.

• Simplifytomitigaterisk:createcustomizedchecklistsbyvendor,contractandlicense/service model.

IT vendor management take-aways

• Implementavendormanagementdisciplinethatintegratesperformance,riskandstrategicprinciples.

• Understandthegapsandoverlapsacrosstheorganization:collaboratetoensurethatallstakeholders’rolesandresponsibilitiesareaddressedwithinavendormanagementdiscipline.

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Keynote sessions

Guest keynote

Driving Your Business to a New Level Kevin Gaskell, Serial Entrepreneur, Chief Executive Fairline Boats Limited

• Toachieveanewlevelofperformance,youmustapplyleaderships,skillsandprocessestofocus effort whilst enabling creativity

• Successfulleadersoftomorrowwillbethosemostabletoencouragecommitment,defineand implement an inclusive strategy and enjoy the benefits of an aligned team

• Leadteamsorordinarypeopletodoextraordinarythings

Gartner keynotes

Summit Chair Welcome and Keynote: Driving Business OutcomesJoAnn Rosenberger

• Futureuncertaintiesandchallengessurroundingthedigitaluniversewillrequiretransformation of IT procurement, financial, vendor and ITAM processes, programs and disciplines

• Explorewaystoviewandusethesedigitalchangesandchallengesasanewsetofopportunities

• Provetheimpactandvalueofyouandyourdepartments’rolesandresponsibilitiestocontrol costs and mitigate risks in support of IT and business initiatives

Gartner Closing Keynote: What To Do Monday MorningChris Ambrose, Research Vice PresidentVictoria Barber, Research DirectorStewart Buchanan, Research Vice PresidentFrank Ridder, Managing Vice PresidentJoAnn Rosenberger, Research Vice PresidentSanil Solanki, Research Director

• ITAMprocessresiliencyisamust:drivebusinesssuccessthrougheffectiveandmatureITAM.

• Usedashboardsandpredictiveanalyticstoprovebetter,cheaperandfasterIT

• Knowwhat’simportanttovendorsandhowtocapitalizeonit.

Kevin GaskellSerial Entrepreneur, Chief Executive Fairline Boats Limited

JoAnn RosenbergerVice President

Chris AmbroseVice President

Stewart BuchananVice President

JoAnn RosenbergerVice President

Victoria BarberDirector

Frank RidderManaging Vice President

Sanil SolankiDirector

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Gartner IT Financial, Procurement & Asset Management Summit 201417 – 18 September | London, UK | gartner.com/eu/itam

Top-of-mind concerns (what attendees asked about)

•Optimize IT asset management to drive business success

• Innovate to enable cost control

•Strategize to control costs and mitigate risk

•Communicate to enable digital business growth

•One size does not fit all when it comes to vendor deals and negotiations

•Drive collaboration through a team approach

•Demand financial transparency from vendors and create IT metrics that align with business outcomes

Top 5 best-rated sessions

Who participated in the 2014 conference?

Top 5 job titles

Top 5 job roles

Top 5 industry sectors

Snapshot of attendees

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Top 10 most-attended sessions

The digital universe is expanding.

View the infographic here

Connect

Connect with Gartner IT Financial, Procurement & Asset Management Summit on Twitter and LinkedIn

#GartnerITAM

Gartner IT Financial, Procurement & Asset Management (Xchange)

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Gartner IT Financial, Procurement & Asset Management Summit 201417 – 18 September | London, UK | gartner.com/eu/itam

With thanks to our sponsors

Throughout the summit, the show floor buzzed with activity as attendees met with solution providers to discuss the latest innovations, services and product offerings. Many thanks to our sponsors for helping make the 2014 summit a lively, informative and rewarding experience.

Premier Sponsors

Platinum Sponsors

Silver Sponsors

Post-event resourcesCustomizable post-event worksheet

Take a moment to complete your own post-event trip report, a valuable resource for future reference and a great way to share with colleagues what you learned. Click here to access the trip report worksheet.

Learn more with relevant research

Want to learn more about the topics that interest you most? Turn to the end of each session presentation for a list of related Gartner research notes. Select Gartner research is available on demand at gartner.com.

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