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Telematics: Driving Adoption through Technology 2014 AEMP Asset Management Symposium November 3-5, 2014 Sheraton Music City Hotel • Nashville TN

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Page 1: 2014 Symposium Program - ggdesigninc.netggdesigninc.net/uploads/3/4/4/6/34465349/aemp_2014_symposium_… · Welcome to Nashville and AEMP's 2014 Asset Management Symposium. The AEMP

Telematics:Driving Adoption

through Technology

2014 AEMP Asset Management SymposiumNovember 3-5, 2014

Sheraton Music City Hotel • Nashville TN

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2 7th Annual AEMP Asset Management Symposium

WelcomeGreetings AEMP Members and Supporters,

Welcome to Nashville and AEMP's 2014 Asset Management

Symposium. The AEMP Education Committee has worked

tirelessly to develop the educational sessions for this event that

will cover topics critical to the success of our industry and your

professional growth.

The theme of this year's Asset Management Symposium is Telematics: Driving

Adoption Through Technology. There are many questions in our industry

about telematics and how business decisions and daily operations can

benefit from the data available to help your bottom line.

Telematics is reshaping the way we do business, but there are still many

questions about how the technology is deployed, how to aggregate and

make sense of the data, and what the future holds. With this in mind, we

have dedicated the conference education portion of our 2014 Asset

Management Symposium to the topics surrounding telematics.

Additionally, this year's event is being held in conjunction with AEM’s

Customer Support Council Seminar to offer many new networking

opportunities as well as several shared educational sessions. We hope you

take advantage of this unique opportunity to have conversations across the

three points of the equipment triangle of end-users, distributors, and

manufacturers.

Please let me or any AEMP board member know if there is anything we can

do to make this event better for you, now or for future conferences.

Thad Pirtle

AEMP Chairman of the Board & CEO

VP Equipment Traylor Bros., Inc

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Table of Contents

Schedule at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Tuesday Symposium Sessions . . . . . . . . . . . . . . . . . . . . . 5

Wednesday Symposium Sessions. . . . . . . . . . . . . . . . . 11

Networking Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Certification Institute. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Certification Institute Presenters . . . . . . . . . . . . . . . . . 24

Technician of the Year . . . . . . . . . . . . . . . . . . . . . . . . . 27

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4 7th Annual AEMP Asset Management Symposium

Schedule

Monday, November 38-12pm AEMP Committee Meetings

12-6pm AEMP Board of Directors Meetings

6:30-7:30pm AEM/AEMP Reception

Tuesday, November 48:15-9:15am AEM/AEMP Opening Keynote: Engaging Tomorrow’s Workforce

8-12pm Certification Institute Sessions: Finance

9:30-10:30am Evolution of the Equipment Manager: Past, Present, Future

10:45-12pm Using Telematics Data to Achieve Competitive Advantage

1-5pm Certification Institute Sessions: Information

1:15-3pm Breakout: Where are You in the Integration Process?

3:15-4:30pm Family Feud! OEM vs. Fleet Manager

Wednesday, November 58-9am Construction Spending, Labor & Materials Outlook

8-12pm Certification Institute Sessions: Controls

9:15-10:15am AEM/AEMP Telematic Standard: What it Means for Your Business

10:30-12pm TAKING THE 'NO' OUT OF TECHNOLOGY: the Promise,

the Power – and, Yes, the Problems – of Telematics

10:30-11:30am Certification Institute Sessions: Controls

12:30-2:30pm Certification Institute Sessions: Customer Service

1-2pm Building the Business Case for Telematics

2:15-3:15pm Closing Keynote: The Internet of Things: Leadership in Asset

Management

2:30-5:15pm Certification Institute Sessions: Policies

Thursday, November 68-12pm Certification Examinations

8-12pm CEM Field Test

at a glance

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SESSION 1

CArl CAnnon, perhaps better known as “Co”, is the Assistant General

Manager of recreation and a youth outreach pioneer at the Peoria Park

District in Illinois. He works with at-risk youth to develop the skills needed to

survive in the community and on the job. He has taken his motivational “do

right” message to over 250,000 youth in Illinois, Kansas, Michigan, ohio and

Washington DC.

Engaging Tomorrow’s Workforce Carl Cannon is a man from the projects who has devoted his life to helping at-risk kids

turn their lives around. Hear how these positive young adults are now contributing to

the workforce needs of our industries. His philosophy is that it’s not where you live but

how you choose to live. His life is an example of engagement and how getting

involved is key to success in life, community, business and industry. Cannon’s inspiring

story will give you ideas about how to contribute to positive change in your community

and your business.

Tuesday, November 48:15-9:15AM

OPENING KEYNOTE

AEM/AEMP

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©2014 Verizon. All Rights Reserved. AD-N029 - 9/29/14

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SESSION 2

Tuesday, November 49:30-10:30AM

WIllIAM BArTH BUrGETT is vP of Equipment and Support for Kokosing

Construction Co. Inc. Kokosing is a heavy highway, heavy industrial and Marine

Division regional contractor. His experience includes 20 years of leadership in

equipment management with an additional 10 years in construction

operations.

Evolution of the Equipment Managers: Past, Present, FutureThe fleet manager role is changing daily with the introduction of technology. It doesn’t

matter the size of your fleet to hear how the role of a fleet manager has changed over

the course of the last 25 years. These three veteran fleet managers will discuss how

telematics is changing their required tool sets to perform their daily job responsibilities.

DAvE GorSKI, CEM, works for K-Five Construction and is the Shop

Administrator. His responsibilities include writing specifications, developing

maintenance procedures and procuring equipment. Additionally, he oversees

all operations of equipment management and electronic maintenance for over

600 pieces of iron with a staff of 30 people. He is a current member of the AEMP

Board of Directors and a graduate of Benedictine College with a degree in

accounting. Dave earned his CEM in 2000.

JoHn MEESE, Sr. Director of Heavy Equipment, Waste Management Inc.,

was born into a third generation heavy construction family in eastern nebraska.

He began his formal business career in 1974 when he graduated from the

University of nebraska, lincoln, with a Bachelor’s degree in Business

Administration and worked for the family-owned company, Empire Construction,

Inc., operating landfills in the Midwest and in 1980 he began a 25+ year career in

the Caterpillar dealership network.

In July of 2007, Mr. Meese assumed responsibility for the Waste Management

Company’s 4500+ unit fleet of primary heavy equipment as well as all support equipment as the

Senior Director, Heavy Equipment, Disposal operations Support. John assembled a small team and

developed stringent preventive maintenance schedules, equipment specifications and improved

oEM supplier relationships. Since then John has reduced fleet maintenance by over $34M over the

last four years.

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8 7th Annual AEMP Asset Management Symposium

SESSION 3

Using Telematics Data to Achieve CompetitiveAdvantageIn today's economic times you need to have an edge when bidding your next job, not

unlike a NASCAR race that can come down to 1 MPH difference between competitors,

a job bid can come down to a 1% margin. Therefore, come listen to these industry

veterans discuss how they are using telematics to achieve a competitive advantage.

Tuesday, November 410:45-12PM

GUy GorDon CEM, Director, Asset Management, Aegion Corporation has

more than 27 years’ experience in equipment management including 13 as an

equipment executive with experience in domestic and international operations. In

his position he is responsible for all asset management activity including

equipment, transportation and fabrication operations reporting to the CFo. Guy

earned his CEM certification in 2000.

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SESSION 4

Tuesday, November 41:15-3PM

THoMAS ColEMAn, CEM, has over 40 years in the industry as a technician,

trainer, and manager. Thomas began his formal education in Automotive

Technology at the University of Alaska in 1975 while serving with the military.

Coleman joined Waste Management in 1996, first with the collection fleet on-

road vehicles and then migrated to more focus on heavy equipment. Following

a number of years as the Market Area Heavy Equipment for WM operations in

Delaware, Maryland and virginia, he assumed the role of Eastern Group Heavy

Equipment Manager, encompassing eleven states in the northeast.

Shortly after taking on his new role, Coleman became the SME or Subject Matter Expert for

technology and diagnostics. As such, he has been personally responsible for the introduction

and rollout of telematics at Waste Management.

Coleman earned his CEM certification in 2012 and currently serves as a member of the AEMP

Future Telematics Group. He continues to be a pioneer in the development of telematic

solutions for fleets, both on and off road for WM and the AEMP organization.

Where are you in the Integration Process?The value of telematics to the bottom line is known, but the process to move forward

with integration isn’t always as clear.  Whether you are an existing user looking for

advanced tactics or an equipment manager looking to launch their first integration,

participating in this breakout session will shine the light on the integration process.

TIM TrUEx is the Midsize Equipment and Electrical Manager for Kokosing

Construction Company. He is responsible for over 3000 pieces of Midsize

equipment, 20 mechanics, 15 Electricians, 4 repair facilities and support staff.

Tim has been with the Kokosing Group for 20 years, holds undergraduate

degrees in Electronic Engineering and Business Management, as well as a MBA

from the ohio State University’s Fisher College of Business. Tim is also responsible

for Kokosing’s telematics project and implementation. Tim serves on the

Telematics Education sub-committee.

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10 7th Annual AEMP Asset Management Symposium

SESSION 5

Family Feud! OEM vs. Fleet ManagerEver wonder what the manufacturers are thinking?  What's keeping them up at night or

what do they really want from end users?  What about your colleagues in fleet

management?  Are they sharing the same struggles as you?  In this joint interactive

session with AEM, you'll be quizzed on and receive the results to pressing questions that

we asked our members and each attendee.  Join us to discuss this valuable industry

information.

Tuesday, November 43:15-4:30PM

vs.

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SESSION 6

Wednesday, November 58-9AM

KEnnETH SIMonSon has been Chief Economist for the Associated General

Contractors of America since 2001. Before joining AGC, he was senior

economic advisor in the U.S. Small Business Administration’s office of

Advocacy. Earlier, he was vice president and chief economist for the

American Trucking Associations. He also worked with the President’s

Commission on Industrial Competitiveness, the U.S. Chamber of Commerce,

the Federal Home loan Bank Board and an economic consulting firm. Ken was

the 2012-13 president of the national Association for Business Economics, a

2400-member professional organization for people who use economics in their jobs. He currently

serves on the nABE Board, the Census Bureau’s Scientific Advisory Committee and the Bureau

of labor Statistics’ Data Users Advisory Committee. He is co-director of the Tax Economists

Forum, a professional meeting group he co-founded in 1982. Ken has a BA in economics from

the University of Chicago, an MA from northwestern University, and he has taken advanced

graduate courses at the Université de Paris, Johns Hopkins and Georgetown Universities.

Presented by

Construction Spending, Labor & MaterialsOutlookWhat Prevailing Trends Will Be Impacting Your Business in 2014 and Beyond? Although

no longer in an official recessionary environment, macroeconomic trends continue to

greatly impact the rehabilitation of the heavy civil industry. Listen to a detailed analysis

of major economic indicators impacting our near-term outlook, while also diving into

key equipment benchmarks and their impact on equipment managers.

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12 7th Annual AEMP Asset Management Symposium

SESSION 7

JEFF CoHEn, vice President – Asset and Security Solutions, Telogis

Jeff Cohen heads up Telogis’ Asset and Security Solutions line of business. His

responsibilities include overseeing sales and marketing, market segmentation

and product management for Telogis’ growing off-road telematics business.

AEM/AEMP Telematics Standard: What it Meansfor Your BusinessCome listen to a panel of industry leaders representing OEM’s and end users discuss

what the new data standard means to you as equipment fleet owners and managers.

Leverage your earlier session knowledge to better understand how to achieve

competitive advantage through your business systems.

Wednesday, November 59:15-10:15AM

KEnDAll DElP, Global Asset Manager at AMECo, is responsible for selection

and integration of Telematics for Ameco. He is responsible for driving a

Standardized Maintenance Policy and Procedure to address life Cycle

Analysis of Fleet Management. Prior to this, Kendall was the primary contact for

volvo Construction Equipment national Account customers regarding Product

Support. Kendall earned a BS in Mechanical Engineering from the University of

Tulsa and an MBA from Western Carolina University. Kendall currently serves on

the AEMP Telematics committee.

KEvIn KrIEG is a Product line Marketing Manager at John Deere’s Intelligent

Solution Group in Urbandale, IA. He received his Bachelors of Science in

Electro-Mechanical Systems at the University of northern Iowa and a Masters of

Business Administration in eBusiness at the University of Phoenix. over his 19 year

career he has worked in Engineering, Customer Support and Marketing roles

with his most recent position as the Product line Marketing Manager for Partner

Enablement. His current position is tasked with providing the APIs and SDKs

through developer.deere.com that are needed by companies outside John

Deere to provide solutions for our mutual customers.

12 7th Annual AEMP Asset Management Symposium

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14 7th Annual AEMP Asset Management Symposium

SESSION 8

Wednesday, November 510:30-12PM

CHrIS GAylor is the President of Power Equipment Company. Power is

the Komatsu, Wirtgen Group, Senneboggen, Kobelco Crane dealer for the

state of Tennessee, north Mississippi and northeast Arkansas. Chris is a

former CPA that went to work for an automotive client before coming to

Power as its CFo in 1996, advancing to EvP before becoming President in

2000. Chris served as an AED Board Member from 1999-2002 as well as

multiple turns on Komatsu Dealer Advisory Council, including past

Chairmanship.

TAKING THE 'NO' OUT OF TECHNOLOGY: The Promise, the Power – and, Yes, the Problems – of TelematicsAED DEALER PANEL

Reams upon reams of data collected through telematics technology can inform

countless daily decisions for the equipment owner/fleet manager, and great strides have

been achieved in making information accessible across OEM brands. But fully

embracing and harnessing its power will only come through better communication

between all equipment industry stakeholders. In an open, engaging dialogue, dealer

executives discuss the potential of telematics, the technology's role in machine-failure

prevention and hence its pivotal importance in setting a new bar for customer value

and experience.

In partnership with

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SESSION 8

Wednesday, November 510:30-12PM

JIM HoylE is the Service Manager for Scott Equipment Company, llC. Jim

has worked with construction equipment since 1993. After 4 years in the parts

department, he was promoted to service manager. Jim has worked for two of

the premier volvo dealers in the country-- rudd Equipment Company and

Scott Equipment—but he also has experience with Euclid, Hitachi, link-Belt,

Kobelco, liebherr, Metso, and Furukawa, to name a few. Since the volvo’s

introduction of telematics, he has been involved. In fact, Scott Equipment

lavergne installed and activated one of the first Telematics systems for volvo

Construction Equipment in north America.

KEn PUTTMAnn is the Director of Product Support for Honnen Equipment.

With 30 years in the industry, Ken oversees all Product Support operations

throughout Colorado, Wyoming, Utah and southern Idaho. Ken is based out of

the Honnen’s headquarters in Denver.

CHrIS roWAn is the Product Support Training Manager for Thompson

Machinery, the authorized Caterpillar dealer for north Mississippi and Middle &

Western Tennessee, headquartered in nashville.  Chris is responsible for the

training needs of all parts and service employees at Thompson Machinery,

administered through 5 full time training instructors and 4 elearning

websites.  In addition to training, Chris manages Thompson Machinery's

eCommerce website, PartStore, and assists with administering Thompson's

telematics business.  Before joining Thompson Machinery in 2004, Chris worked

for two other heavy equipment dealers, beginning his career in 1989 in a parts warehouse while

pursuing his bachelor's degree in Business Management at louisiana State University in

Shreveport.  During his career, Chris has worked in, administered, or managed parts

warehouses, service departments, fluid analysis labs, training departments, warranty, technical

services, IT support, and eCommerce.  Chris and his wife, Debbie, are parents to 4 children and

reside in new Albany, MS.  Chris is active in his church, currently holding the position of Hillcrest

Baptist Church Sunday School Director as well as serving on various committees.

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16 7th Annual AEMP Asset Management Symposium

SESSION 9

Building the Business Case for TelematicsTelematics data continues to increase in content and value, and many are reluctant to

make the investment in infrastructure and resources. This session will help you identify

the information and data that you can provide your company CEO with the number

he or she needs to make the investment decision.

Wednesday, November 51-2PM

GrEG PUCKETT, Director of M2M Solutions, oldcastle Materials.

Greg is currently responsible for developing, improving, and supporting

oldcastle Materials Machine to Machine (M2M) initiatives. These initiatives

include Fleet/Equipment Telematics programs and supporting eco-systems.

Although new to the industry, Greg has had the opportunity to add innovation

and change within the telematics community. He is an active member of the

AEMP telematics committee, and a proactive and engaging customer of the

oEMs. Greg’s career spans more than 25 years in various fields business focused

information technology -- from start-ups to large, mature organizations, such as Ernst & young,

GE, and roche.

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SESSION 10

CHrISToPHEr rEzEnDES has 22 plus years of experience analyzing, advising

or operating mission critical technology businesses. He has worked with some of

the largest and most respected companies in the industrial, embedded,

defense, infrastructure and information technology industries. His clients have

included nearly 75% of the Electronics Business Top 100 original enterprise

manufacturers (oEMs), most of the Information Week 100, and every tech-

focused member of the Fortune 500.

Currently, rezendes and his team at InEx Advisors, are focused on helping

clients define, select and prosecute their most promising growth and investment opportunities.

The firm concentrates in the instrumentation of the physical world – The Internet of Things (IoT),

connected unattended and attended devices and a cluster of related enabling technologies

critical to transforming mobility, cloud and big data solutions into a semantic web, and the

future of life.

Wednesday, November 52:15-3:15PM

The Internet of Things: Leadership in AssetManagement Christopher Rezendes has helped hundreds of technology companies, including

AEMP, investigate, develop and market complex technologies through unique and

often uncommon approaches. Chris will talk about the emergence of the Internet of

Things—worldwide deployments of tiny devices to measure, connect, and tear down

the barriers between the analog and silicon worlds.

ClOSING KEYNOTE

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18 7th Annual AEMP Asset Management Symposium

EVENTS

November 36:30-7:30pm AEM/AEMP Reception

November 47-8am Continental Breakfast

8:15-9:15am Opening Keynote:

Engaging Tomorrow’s Workforce

Presented by Carl Cannon (see page 5)

12-1:15pm Lunch

5:30pm Songs from the Heart

Networking Night

Come Honky-Tonkin at Jimmy Buffett’s

Margaritaville, in the heart of downtown

Nashville on Honky

Tonk Row. The

evening will feature

Singer/Songwriter

James Dean Hicks.

James has written

songs for many

diverse artists

including: Jessica

Simpson, Blake

Shelton and Kenny

Chesney to name a few. He’ll share the

“hit” and the story behind it. After the

planed event feel free to take in

downtown Nashville for dinner or drinks.

A shuttle will be provided for return trips

to the hotel. The group will gather and

depart the hotel at 5:00pm.

November 57-8am Continental Breakfast

12-1pm Lunch

2-3pm Closing Keynote: The Internet

of Things

Presented by Chris Rezendes

(see page 14)

November 68-12pm CEM Field Test Opportunity

There is no better way to prepare for the

CEM exam than to actually take a CEM

exam. The field test is open to any end

user. Current CEM's will receive 10 CEU's

for participation and all others will

receive $50 off a future exam. Email

[email protected] for more information or

to sign up.

Networking Events

connect . build . exchange

JAMES DEAN HICKS

Sponsored by

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CI SESSIONS

Certification Institute (CI)AEMP’s credentials showcase the specialized skill sets needed by equipment industry

professionals.  Each offering is led by industry experts with a strong focus on peer-to-

peer learning.  They are designed to enhance individual skill sets, to provide an

opportunity to exchange best practices, and to present new ideas and strategies

unique to the equipment industry.

The 2014 Asset Management Symposium will offer courses and examination for the

following two credentials:

The Certified Equipment Manager (CEM) designation is the only

recognized standard for judging the qualifications of a manager

of heavy off-road equipment or manager of

municipal/government fleets. It is an attainable goal for

equipment managers who want to be identified as

exceptional. To achieve this goal, it takes personal motivation

and depends on dedication to professionalism.

In today’s competitive market, quality and customer

satisfaction go hand in hand. To increase consumer confidence

and trust, and help build more prosperous relationships, AEMP

introduced the Certified Equipment Support Professional (CESP),

a certification program for equipment suppliers. The purpose of

the CESP is to provide a high standard of certification to a

professional supplier who possesses a depth of understanding of

fleet management skills and the ability to interact with all fleet-

related professionals.

For professionals who have already earned their CEM or CESP, the 2014 Asset

Management Symposium will provide 12 Continuing Education Units (CEU’s) toward

recertification of your designation. Additional CEU’s may be earned by attending other

qualifying education or through AEMP University, www.aempu.org.

Certification

Sponsored by

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20 7th Annual AEMP Asset Management Symposium

CI SESSIONS

Finance 8-12PM

Procurement and Acquisition of Equipment

8-8:45AM, JIM SHUG, CEM

Reducing costs is the major focus for

increasing profits. Learn how today’s fleet

pro can reduce fleet owning and operating

costs by millions of dollars and improve the

quality of fleet services delivered by

implementing professional negotiation skills.

Warranty and Performance Guarantees

8:45-9:30AM, JIM SHUG, CEM

Discover how effective utilization methods

of warranties, performance guarantees,

funding options and physical damage and

liability insurances can be applied as

effective financial and operational risk

management tools.

Risk Management

9:30-10:15AM, BIll vAnDEnBrooK, CEM

This session covers the core of risk

management. You will learn about the

scope of risk management and how best to

minimize it through property coverage,

general liability, auto liability, and cargo

coverage. Other areas discussed include

pollution incidents, worker’s compensation,

and handling claims efficiently.

Financial Management

10:15-11AM, BIll vAnDEnBrooK, CEM

Develop an understanding of how a

budget is the central expression of a firm’s

finite resources. Understand how effective

budgeting is not a device for limiting

expenditures but a tool for obtaining the

most productive and profitable use of the

company’s resources.

11-NOON FINANCIAL BREAKOUT

Information 1-5PM

Life Cycle Analysis Costs

1-1:45PM, STEvE Fooy, CEM

When you purchase a large piece of

equipment, you want to know how it will

perform and how much it will cost per hour.

You need accurate information to assure

both costs are covered in future jobs. This

session shows you how to make informed

“final cost” decisions.

Technology

1:45-2:30PM, STEvE Fooy, CEM

From the increased complexity in your

diagnostic equipment to reliance on the

Internet for timely and accurate

information, technology is needed to

provide a seamless interface for managing

fuel, maintenance, risk, outsourcing, and

more. This session will assist you in identifying

and effectively managing technology.

Specifications

2:30-3:15PM, DoUG KInG, CEM

In this session you will learn how to prepare

appropriate vehicle specifications before

making a purchase, and learn how critical

this is to acquiring equipment suitable for

the task while saving on operating and

maintenance costs, including the factors

that should be considered when preparing

vehicle specifications and functional

specifications.

Benchmarking 3:15-4PM, DoUG KInG, CEM

Understand how to conduct effective

benchmarking as a measure of where a

business is relative to its competition in the

industry. This session will show you how

improvements and technologies in turn are

used to maintain and increase the business

customer base.

4-5PM INFORMATION BREAKOUT

Tuesday, November 4

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CI SESSIONS

Controls 8-12PM

Outsourcing

8-8:45AM, JIM SHUG, CEM

Building the huge infrastructure required to

perform major and specialized repairs in-

house can contribute to a loss of financial

and operational control. In this session you

will discover how minimizing fixed

investments in major and specialized repair

capacities can be an effective strategy for

controlling costs.

Shop Management

8:45-9:30AM, JIM SHUG, CEM

Develop a practical understanding of

planning, directing and controlling

inventory so that it contributes to your

business profitability by reducing downtime.

Learn how the right amount of the right

parts will provide you with what you need

when you need it, without enormous stress

on your operating capital.

Preventive Maintenance

9:30-10:15, lEIGH DEnnIS, CEM

Everyone knows proper preventive

maintenance practices and procedures for

equipment managers are necessary if a

company’s fleet is to be successful and

profitable. Many perceive preventive

maintenance is simply the changing of

fluids, filters, and lubricating pivot points on

a regular basis. This session discusses how to

create an effective fleet maintenance

program.

Parts Management

10:15-11AM, lEIGH DEnnIS, CEM

The proper administration of a scheduled

maintenance program includes an

effective preventive maintenance

inspection and repair program through an

in-house and/or outside support network to

support safe, reliable and economical

vehicle operations. Discover how to create

a well-managed shop or facility to increase

efficiency, safety and profitability.

11-NOON CONTROLS BREAKOUT

NOON-12:30 CI BOxED LUNCH

Customer Service 12:30-1:30PM

Customer Service

CArl PorTEr AnD MIKE WATKInS

The drive to achieve the best service in the

world is a constant goal among

organizations. Discover how customer

service can impact your fleet and how to

create a great customer service program

that will positively impact your company’s

bottom line.

1:30-2:30PM CUSTOMER SERVICE

BREAKOUT

Policies 2:30-5:15PM

Employee Training

2:30-3PM, BEnny BEnEDyK, CEM

In a rapidly evolving industry, you can

expect change to continue and the

training requirements to intensify. Equipping

a technician of today with the best

knowledge and skills will prepare the

individual for the position requirements of

the future. In this session you will learn that

designing an effective training program for

your staff is a necessity that impacts your

company’s profitability.

Wednesday, November 5

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22 7th Annual AEMP Asset Management Symposium

CI SESSIONS

Policies 2:30-5:15PM

Human Resources 3-3:30PM, BEnny

BEnEDyK, CEM

Today’s employment laws have evolved

with remarkable speed into a diverse and

complex set of statutes and precedents

touching all facets of employment. This

session will provide you with an

understanding of laws and best practices

that are necessary for effective employee

supervision.

Environmental 3:30-4PM, GrEG PEET, CEM

An understanding of environmental issues is

critical to the future success of your

company and its fleet. Learn how emissions,

fuel, oil and other pollutants and hazardous

waste must be managed to protect

employees and the environment in an era

of heavy government oversight.

Safety 4-4:30PM, GrEG PEET, CEM

Noise, equipment exhaust, earth vibrations,

swinging buckets, forks, booms, and

backup alarms all contribute to a potential

safety incident. This session will discuss ways

for the equipment/fleet manager to

develop a culture of safety in the work

environment.

4:30-5:15 POLICIES BREAKOUT

Wednesday, November 5

Certification Examinations 8-12PM

CEM Field Test Opportunity 8-12PM

Thursday, November 6

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©2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. All other marks contained herein are the property of their respective owners.

We don’t just collect data. We help you use it.

AT&T Mobility’s new Heavy Equipment Asset Tracker Solution can transform a vehicle’s data into actionable intelligence so you can work faster and smarter, for more efficient and effective asset and fleet management.

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24 7th Annual AEMP Asset Management Symposium

CI PRESENTERS

BEnny BEnEDyK, CEM, is

the Air Force Civil Engineer

vehicle Program Manager,

Air Force Civil Engineer

Center, Tyndall Air Force

Base, Florida managing over

18K Air Force wide vehicles

valued at greater than

$950M. Benny is a qualified heavy equipment

operator with over 30 years combined military

and civilian experience dealing with

construction, maintenance, and snow control

vehicles. He is the DoD representative to the

northeast Chapter of American Association of

Airport Executives International Aviation Snow

Symposium and a member of the Summer

Winter Integrated Field Technology committee

for Canada. He holds a Master of Science

degree in operations Management from the

University of Arkansas, a Bachelor of Science

degree in Industrial Technology from Southern

Illinois University, Master Certifications in Applied

Project Management and Human resource

Management from villanova University, and is a

Certified Equipment Manager.

lEIGH DEnnIS, CEM,received a B.S. in Education

from the University of rhode

Island in 1979. He began

working in construction fleet

maintenance in 1982 and

became a small fleet

manager in 1989.

recognizing the importance of the Equipment

Maintenance Council (AEMP), leigh joined in

1998. After earning his CEM as well as a degree

in Business Administration in 2002, leigh moved

on to managing larger, more advanced,

mixed-fleets. Whether employed by the largest

turn-key site contractor in the Carolinas or the

12th largest equipment rental company in the

U.S., leigh has utilized his education, training

and experience to integrate technologies,

improve processes and procedures, reduce

costs, and advance the state of our applied

craft, science and art.

STEvE Fooy, CEM, IScurrently an Asset Manager

for Kinder Morgan. He has

been involved with selling,

renting, and managing

equipment since 1984. For

the past 21 years he has held

various Fleet leadership

positions for two national rental Companies,

two Caterpillar dealerships, and two national

Construction Companies. During that time he

has managed fleets for public and private

companies in multiple locations and with

various levels of fleet investment. Steve earned

his CEM in 2011.

DoUG KInG, CEM, is the

Corporate Equipment

Manager for Sherwood

Construction Company, Inc.

out of Wichita, KS. He has

over 37 years in the mining

and construction industries

with over 25 years of

equipment management experience. He has

experience with trucking and DoT, surface

mining for coal and uranium, aggregates and

quarries, utilities, grading and paving. Doug

attended oklahoma State Tech to study diesel

mechanics and received a Bachelor’s in

Business Management from Friends University in

Wichita. Doug earned his CEM in 2010.

Certification Institute Presenters

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aemp.org/symposium/ 25

CI PRESENTERS

CArl PorTEr is a

Corporate Business Manager

with the John Deere

Corporate Business Division.

His primary responsibility is to

manage Deere and dealer

relationships for a group of

customer accounts with large

fleets of construction and forestry equipment.

Previously Carl has been a Product

Specialist/Forestry & loaders, Territory Manager,

and Forestry Training Instructor with Deere. He

has also been a Store Manager and Sales

Manager with a John Deere Construction and

Forestry dealer in Wisconsin.

Carl is a board member of AEMP, presenter and

has severed on various AEMP committees.

GrEG PEET, CEM, is a

Corporate Business Manager

with the John Deere

Corporate Business Division.

His primary responsibility is to

manage Deere and dealer

relationships for a group of

customer accounts with large

fleets of construction and forestry equipment.

Previously Carl has been a Product

Specialist/Forestry & loaders, Territory Manager,

and Forestry Training Instructor with Deere. He

has also been a Store Manager and Sales

Manager with a John Deere Construction and

Forestry dealer in Wisconsin.

JAMES C. SCHUG, CEM,is a senior consultant with FMI,

management consultants

and investment bankers for

the engineering and

construction industry. He

specializes in building profits

by developing customized

strategy and best-in-class operations with his

clients. He currently serves as Chapter president

of the Florida West Coast Design Build institute of

America (DBIA) and is the treasurer of the Florida

Society of American Military Engineers. Jim

earned a bachelor’s degree in quantitative

economics from the United States Military

academy at West point and a master of

science in engineering management from the

University of Missouri. He holds the Certified

Equipment Manager (CEM) distinction (AEMP

Class of 2011).

BIll vAnDEn BrooK,CEM, is Fleet Service

Superintendent with the City

of Madison, WI. He attended

the University of Wisconsin

and Madison Area Technical

College. Bill has been a

member of AEMP since 1988

and has served in a variety of capacities for the

AEMP. He earned his CEM in 2000.

MIKE WATKInS is the

Customer Support Manager

with the John Deere

Corporate Business Division.

His primary responsibility is to

resolve support issues that

have escalated beyond the

dealer and traditional field

support processes for a group of customers with

large and very large fleets of construction and

forestry equipment. Previously Mike has

performed in a variety of roles with Deere

including Production Engineering,

Manufacturing Planning and Information

Systems. Mike lives in Taylor ridge, Illinois with his

wife leslie and has one grown son. He is a

member and an active participant of AEMP

Technology Committee. Hobbies include

hunting and various building projects.

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PARTNERS

Education is sponsored by our

Strategic Alliance Partners

26 7th Annual AEMP Asset Management Symposium

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TECHNICIAN OF THE YEAR

Nominate Your Technician for the AEMP Technician of the Year

Nominate your technician today at aemptechnician.com/

We’re looking for the best heavy equipment technician in your private or

public operation. This is someone who consistently goes the extra mile,

who brings something special to every task, who you can count on

to get the job done right every time.

Take the extra step and nominate your technician today.The AEMP Foundation will

present awards during the Management Conference and Annual Meeting

March 17-20, 2015. Applications due December 15, 2014.

Who Goes

the

Extra

Mile for Your

Organization?

aemp.org/symposium/ 27

Supporting Sponsor

Lead Sponsor

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Save th

e Date

!

PO Box 1368 • Glenwood Springs, CO 81602 • 970.384.0510 • aemp.org