1. MegaTrends and the World of 2020 At the intersection of business and technical trendsCharlie Bess, P .E. HP Fellow, Application Business Services Americas Chief Technologist Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

2. Drivers of Change Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3. Security Hacking is freeReligion Expanding ImpactBusinessHealth New competitors Coopition everywhere Need to ShareGovernment & Society Transportation Flattening world Pockets of instabilityDemographics Older consumer UrbanizationEconomy The new normal The Joule as currency Personalized Healthcare Longer, Healthier life* Chronic is normalWork Human augmented automation Everyone is a contractor Diverse workforce Security challenged Move bits not atoms Tight economicsScience & Technology Bandwidth is distance Attention engineering Context is kingEnvironment Measurement drivenEducation Better educated* Distance learningFood & Agriculture Water constrained Robotics* Not all the world may participate Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 4. Technical EnablersA conflict between abundance and scarcity Mobile devices Sensors (audio, video, GPS) Derived dataNew Value Unlimited Data Open Source SaaS Licensed SW Unlimited ApplicationsUnlimited Computing Cloud Mobile Distributed Unlimited ConnectionLimited Attention 4G, 5G Multi-Gigabit networks Social networks Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Analytics Automation Security 5. Scarcity Will Drive New Work Models Growth in Developing World, Demand for Scarce Resources, Skill Shortages Work is increasingly a collaborative experience not a place New careers enabled by technology Virtual companies an aggregation of contracted services Multiple jobs / careers not one job for life Constant learning - continual education and re-training Migration to meet work demands Changing role of IT Department Automation of normal Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 6. Extrapolated World of 2020Healthcare7.675 billion people globally Digital Natives Significant portion of the workforce Cost of human DNA Sequencing 30 billion Nodes (Internet of things) >300 Exabytes per month of traffic Cyber Security Market : >$120 Billion System memory (DRAM) = 582MB/$ Transistor per $ (average) = 4 BillionData: 44 time increase over 2009 Magnetic Storage = 2 Terabytes per $ Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.Software: Average car will contain 10 Billion lines of code 7. New Style of Business (and IT) CloudSocial MediaSystems of EngagementNew Style of ITSystems of ActionSystems of RecordClient / Server Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.Devices 8. Major Trends Shifting The View of the Future Enterprise 3.0PersonalizationSustainabilityModeling & SimulationExplosion at the Edge Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 9. Explosion at the Edge Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 10. Explosion at the EdgeWhy is this happening? SensingSource: John A. Rogers Source: John A. RogersSource: Sensor Wireless Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 11. Information from the Internet of Things: More data than we can imagine Today data scientist useYottabytes to describe how much government data the NSA or FBI have on people. In the near2710Brontobyte This will be our digital universe tomorrowYottabyte101 EB of data is created on the internet each day. The proposed Square Kilometer Array telescope will generated an EB of data per dayTerabyte10Zettabyte181.3 ZB of network traffic by 20161015 1210109500TB of new data per day 6 10 are ingested in Facebook databases Megabyte Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10 212410This is our digital universe today future, Brontobyte will be = 250 trillion of DVDs the measurement to describe the type of sensor data that will be generated from the Internet of Exabyte Things30GeopbytePetabyte The CERN Large Hadron Collider generates 1PB per secondGigabyte 12. Modeling, Simulation & AutomationWhy is this happening? Need for Speed Speed of Action Speed of Change Sense & Respond to Cause & Effect Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 13. Translation of data into value An intelligent end-to-end approach delivers the right information to the right person at the right time Executive DashboardsEnterprise SearchCustomer InteractionPredictive AnalyticsWeb EngagementIntelligent End-to-end Approach VarietySocial MediaVelocity VolumeVideoAudioEmailMGDTransactionalCRM(Sales)WebTextsTransactional DataWord, ExcelOperationalERPSupply Chain(Procurement) Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.(Ops)Clickstream DataLogsImagesStrategicHRMachine Generated Data 14. PersonalizationWhy is this happening? The New ConsumersImmediate no tolerance for latency Simple a requirement for acceptance Quality expected No failures tolerated Enterprise (trans-Enterprise) integration Personalized necessary & situational Secure/Private you secure, I control Participative be part of the change Mobile no gaps allowed Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 15. BYOD is about more than devices Its about the experience Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16. Enterprise 3.0Why is this happening? Deeper Understanding of the Power of the Web Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17. Youll need autonomous agents that manage by exception Todays cloud techniques will be applied to the rest of the businessToday, IT Ops staff can receive dozens of alerts ranging from critical to system spamAlerts are collected & analyzed real-time changes are made optimizing reliability and the use of resources like energy and bandwidthThe environment isolates critical alerts it cant handle and sends them to individuals who can act on them Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.Less critical anomalies are batched up and sent to only those who can affect changes 18. Enterprise 3.0 Enterprise 1.0Enterprise 2.0Enterprise 3.0HierarchyFlatNetworked - self assemblingFrictionSmoothModeled and simulatedBureaucracyAgilityPredictive, self optimizingRigidFlexibleSelf-organizingSource of changeIT-driven technology/Lack of user controlUser-driven technologyNeed driven technologyDriver for changeTop downBottom upHolisticCentralizedDistributedContext-enabledTeams are in one building/one time zoneTeams are globalServices collaborating across bordersSilos and boundariesFuzzy boundaries, open bordersDynamic boundariesNeed to knowTransparencyNeed to shareInformation systems are structured and dictatedInformation systems are emergentKnowledge systemsTaxonomiesFolksonomiesSemanticsScheduledOn demandProactive and fit to purposeInterfacesComplexSimplerDynamically configuredStandardsClosed/proprietaryOpenNegotiated automaticallyLong time-to-market cyclesShort time-to-market cyclesMass customizationOrg Structure Operational Flow Structure GovernanceOrganizational theoryCollaboration Owners Information attitude Information structure Information organization Information flowProduct cycles Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 19. Sustainability Why is this happening?Expectation Regulation Constraining Corporate Responsibility Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 20. Futurists tend to describe change like this... Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 21. However, Change Feels More Like ThisYou can plan for the future you want instead of the one youll end up with. Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 22. Final Thoughts The World of Tomorrow will be characterized by Many factors that enable change are predictable, so plan to take advantage of them. Scarcity affects value Determine how what is abundant can maximize the value of what is scarce The rate of change and transformation is increasing. We need to prepare people to assimilate and take advantage of change. The increasing digitization of society, commerce, personal and professional lives is not a replacement for todays processes and systems, but adds capabilities Social influence is beyond the control of any individual ecosystem but will impact all organizations. Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 23. Charlie Bess +1 469 767-2311 charlie.bess@hp.com Blog: www.hp.com/go/tnbt Twitter: @cebess 2014 President of the International Society of Service Innovation Professionals (ISSIP.org) Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.