2014 global summit for women session: technology trackgsw 2014 using social media effectively to...

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APLICACIONES EN INFORMÁTICA AVANZADA, S.L. www.aia.es 1 2014 Global Summit for Women Session: Technology Track Using Social Media Effectively to Market Your Business Friday, June 6th from 4:15-5:30 p.m. Regina Llopis CEO Group AIA June 6 th 2014 Paris - France

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Page 1: 2014 Global Summit for Women Session: Technology TrackGSW 2014 Using Social Media Effectively to Market Your Business Introduction to Social Media and Some Statistics Social media

APLICACIONES EN INFORMÁTICA AVANZADA, S.L. www.aia.es 1

2014 Global Summit for WomenSession: Technology Track

Using Social Media Effectively to Market Your BusinessFriday, June 6th from 4:15-5:30 p.m.

Regina LlopisCEO

Group AIA

June 6th 2014

Paris - France

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APLICACIONES EN INFORMÁTICA AVANZADA, S.L. www.aia.es 22

Group AIA (Aplicaciones en InformáticaAvanzada, S.L.) is a consulting andsoftware engineering company.We solve complex problems in industryand business, developing advancedsoftware and extracting insight from BigData, based on

- Intelligent Observation Systems andData Analytics for knowledge insights

- Classification, prediction, optimizationand simulation techniques

- Application of methodologies importedfrom Mathematics, Theoretical Physicsand AI.

Grupo AIA’s main objective is to producequantifiable economic profit to its clientsthrough innovation as a value proposition.

Presentation Presence

Using Social Media Effectively to Market Your Business INTRODUCTION: Who is Group AIA

Barcelona (HQ)Georgia

San Francisco

Group AIA Talent team has innovated in the area of Knowledge Discovery and Insight increasing value to its earlier work on Decision Support Tools for 25 years

BUILDING ALGORITHMS FOR A BETTER WORLD

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APLICACIONES EN INFORMÁTICA AVANZADA, S.L. www.aia.es 3

1. Introduction to Social Media and Some Statistics

2. Social Media Value Proposition

3. Social Media Marketing & Company Growth Tools

4. BIG DATA SCIENTISTS AND ANALYSTS: The Future

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some StatisticsSocial media is the social interaction among people in which they create, share or exchange information and ideas in virtual communities and networks….

Social media marketing refers to the process of gaining website traffic or attention through social media sites …

The media engagement framework is a strategic construct used by marketing professionals to understand the behavior of Social media marketing-based audiences …

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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SHOULD BECOME HISTORY

GSW 2014 Using Social Media Effectively to Market Your Business

Introduction to Social Media and Some Statistics

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Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

STEP N

INCREMENTAL

STEP 2

STEP 1

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• Capitalize your Assets by Expanding Business in all possible dimensions and Grow

–Space: Geographically–Size : niche->main street->long tail–Depth: Create offering customer centric–Time: speed–Funds: Crowd-funding (Kickstarter,XXXX)

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

Goldie blox (won the superbowl contest) www.youtube.com/watch?v=WnqLgbKKUjw

GoldieBlox- Engineering toys for girls - LAUNCH VIDEOII.mp4

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• Traditional Marketing Divisions no longer the Channel• ENGAGE New Channels:

– BUILDING TRUST ON EXPERTS• Stress and emphasize your Top Talent Team . Empower In-house

Experts as SME (Subject Matter Experts) and thought and trend leadership creators in social media, step on their networks, allow them to tell THE STORY. (IBM study 33% - 14% 4k messages)

– BUILDING ADVOCACY OF CUSTOMERS & INFLUENCERS• Customer Relationship Building by your SME’s Proximity and

Gained Trust, then driving Advocacy for your company by Influencers and Customers

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

http://susanemerick.com/the-most-powerful-brand-on-earth/

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• Traditional Marketing Divisions no longer the Channel• ENGAGE New Channels:

– BUILDING TRUST ON EXPERTS

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

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Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Jeremiah Owyang, an industry analyst at Altimeter Group, a digital strategy consulting firm, in 2010 spoke at the Word of Mouth Marketing Association Summit

New Ones will be invented Topologies have no limitsNew Ones will be invented Topologies have no limits

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PLATFORM VARIETY & TOOLS FOR NEW COMMUNICATIONS CHANNELS HAVE EVOLVED

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Source: comScore 2008 Data

Pinterest, Vimeoand many more progress is continuos and incremental

Pinterest, Vimeoand many more progress is continuos and incremental

Mobile platforms no need for wi-fi on IOS devices: firechat by open garden using blootooth

Mobile platforms no need for wi-fi on IOS devices: firechat by open garden using blootooth

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• Share relevant digital content on Company Information– Talent Team and Experts– Services– Company– Users Conferences– New Letters

• Share objects as vehicles for the content– Story Telling – Podcasts– Web seminars– Virtual events

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

– Products– Innovations and Research– Forums – Blogg, Linked-In and other social networking

elements

– White papers– Videos– Presentations– Photos

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Listen to the blogosphere, and capture all relevant associated data with multiple goals

• Sentiment Analysis and knowledge extraction to allow when reputation is at stake for immediate action, as well as increase our knowledge on impact of our strategies

• To empower discovery for new clients or products opportunities (Big Data Analytics and insights),increasing innovation and prospects as well as fast acceptance, and testing framework for acceptance

• To discover effectively and enlarge insight on competition evolution as well as on potential partners and collaborators

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

NOW CLASSICAL ONESNOW CLASSICAL ONES

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Listen to the blogosphere, and capture all relevant associated data with multiple tools– Sentiment Analysis and Impact measurement Tools:

• Pricey– [email protected] SM Monitoring tool, Heartbeat, tracking conversations by gender, profession, geography,…– www.salesforcemarketingcloud.com gathers from Google Analytics, Omniture, Webtrends

• Affordable– http://rs..peoplebrowsr.com serach by topic, brand , name, filters, and objects such as twitter conversations

• Pay & Free reports– http://simplymeasured.com monitors followers in twitter using Facebook Competitive Analysis and Klout Audience Rpeorts

• FREE– www.sociapmention.com similar to google alerts taglines , sentiment on your brand is determined if positive neutral or

negative.

– Other Tools• URL shortners bitly.com, goo.gl,t.co,tinyURL, ow.ly,su.pr (message sizing limits solved)• SM Management tools hootsuite.com, sproutsocial.com, bufferapp.com• Useful analytics dlvr.it, peerindex.com, klout.com

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

NEWER ONESNEWER ONES

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

Think

ReactReact

ActActListenListen

LearnLearn•ENGAGEMENT RATE

•RESPONSIVENESS

•REACH OF OVERALL SOCIAL PRESENCE

NEED FOR METRICS

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Value Proposition

Capitalize & Grow

New Channels

Knowledge Transmission

Listening to Blogosphere

Taking Actions

Think

ReactReact

ACT & IMPACTACT &

IMPACTListenListen

LearnLearn REACTREACT

RethinkRethink

ChangeStrategyChangeStrategy

Define New

Tactics

Define New

Tactics

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GSW 2014 Using Social Media Effectively to Market Your Business

SHORTEST BIBLIO

27

START READING & LEARNING

READ SUCCESS

CASES

START DOING AND FIND BEST

TIPS

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Linked-in Facebook Twitter YouTube Blogs & Others

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

IBM SOCIAL MEDIA choosing_which_social_media_platform_is_right_for_your_business.pdf

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Linked-in Facebook Twitter YouTube Blogs & Others

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

http://www.pewinternet.org/2013/02/14/the-demographics-of-social-media-users-2012/

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Linked-in Facebook Twitter YouTube Blogs & Others

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

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Linked-in Facebook Twitter YouTube Blogs & Others

GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

SOURCE ON GRAPHIC OUTLINE ONLINE MBA

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your Business

Social Media Marketing & Company Growth Tools

Linked-in Facebook Twitter YouTube Blogs & Others

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GSW 2014 Using Social Media Effectively to Market Your BusinessBIG DATA SCIENTISTS AND ANALYSTS: The Future

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GSW 2014 Using Social Media Effectively to Market Your BusinessBIG DATA SCIENTISTS AND ANALYSTS: The Future

Scarcity of profiles and specially WOMEN

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GSW 2014 Using Social Media Effectively to Market Your BusinessBIG DATA SCIENTISTS AND ANALYSTS: The Future

So WOMEN STEM engagement is an immediate priority

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GSW 2014 Using Social Media Effectively to Market Your BusinessBIG DATA SCIENTISTS AND ANALYSTS: The Future

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GSW 2014 Using Social Media Effectively to Market Your Business

THE END

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HQ BarcelonaAv. de la Torre Blanca, 5708172 Sant Cugat del VallèsBarcelonaTel. +34 93 504 49 00

San Francisco 48 Terra Vista Ave. # DSan Francisco, CA 94115Tel. 1 415 978 98 00Fax. 1 415 978 98 10