2014 business-management cat

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BUSINESS & MANAGEMENT 2014S c h o l a r l y r e S o u r c e S

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BUSINESS & MANAGEMENT 2014

contentsAccounting

Asian Business

Banking and Finance

Branding

Business Ethics and Corporate Responsibility

Business History

Economics

Entreprenuership and Small Business

European Business

Human Resource Management and Employee Relations

Innovation

International Business

IT for Business

Management and Leadership

Marketing

Operations Management

Quantitative Methods and Operations Research

Retailing

Organization Studies

Risk Management, Security and Crime

Strategy

Tourism

Sales, Rights & Ordering

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Highlights from the 2013 Collection

Regularly accessed titles in this subject






Business and Management Collections

Collection Model: Over 100 collections based on subjects and years Build Your Own Collections: pick titles from across subject areas and years to create your own collections (minimum purchase applies).

Two flexible purchase models to choose from:

Over 1,095 ebooks

available in this area

Palgrave Connect presents libraries with a flexible approach to building an ebook Collection with over 11,000 titles offered in the Humanities, the Social Sciences and Business. Our ebooks are published simultaneously with the print edition and uploaded into the current collections.

publications are available on Palgrave Connect

Our Business & Management Collections publish high quality, innovative and influential books, bringing together the latest cutting-edge thoughts and analyses from business experts, leading scholars, practitioners, researchers, thought-leaders and commentators. These books are rigorous yet accessible, designed to provide inspiration, solutions and tools to improve business, written for academics and professionals involved in executive development and MBA courses.

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NOW ACCEPTING PROPOSALS Publishing across the Humanities, the Social Sciences and Business, palgrave pivot introduces an innovative new format for scholarly research.

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accounting

St. James’s Place Tax Guide 2013-2014 42nd edition

Walter Sinclair, E. Barry Lipkin, both independent tax specialists, UKReviews of previous editions: 'No other manual compares...the complete A-Z on Tax.' - The Times 'The best book ever written on taxation.' - The Daily Telegraph 'Acknowledged among consumers and professionals alike as the best book on the subject.' - The Independent 'Provides a complete guide to UK taxation...includes clear examples and explanations, tables and a glossary, with all items fully referenced and indexed for ease of use.' - Tax Journal

Including editions of the book prior to it being published as the St. James's Place Tax Guide

The 42nd annual edition of the leading guide to taxation in Britain. This practical and user-friendly guide is a bestseller with students, professionals, accountants and private individuals, explaining in simple terms how the UK tax system works and how best to minimise tax liabilities.

Contents: Preface; Sir Mark Weinberg * Abbreviations * Introduction * 1. This Year’s Tax Changes * 2. The Basis of Your Tax Liability * 3. Personal Reliefs * 4. Annual Payments and Interest * 5. Computing Your Income Tax Bill * 6. Husband, Wife, Civil Partners and Children * 7. Income from Land and Property * 8. Income from Dividends and Interest * 9. Life Assurance * 10. Income from Employments and PAYE * 11. Income from Businesses and Professions * 12. Partnerships * 13. Companies * 14. Pensions * 15. Miscellaneous Aspects * 16. Returns, Assessments and Repayment Claims * 17. Domicile and Residence * 18. Tax on Foreign Income * 19. Non-residents, Visitors and Immigrants * 20. Capital Gains Tax * 21. The Taxation of Trusts and Estates * 22. Inheritance Tax * 23. An Outline of VAT * 24. Stamp Duty * 25. Social Security * 26. Tax Saving Hints * Tax Tables * Glossary * Index

august 2013 uK august 2013 us 472pp hardback £34.99 / $53.00 / cn$61.00 9780230280038 canadian rights ebooks available

Regulating Capitalism?The Evolution of Transnational Accounting Governance

Jochen Zimmermann, Jörg R. Werner, both at University of Bremen, Germany

By exploring how financial, legal and wider socio-economic systems can accelerate or decelerate the harmonization in financial markets, this book connects issues both of contemporary political science and accounting research.

Contents: PART I: INTRODUCTION * PART II: ACCOUNTING BETWEEN GLOBAL CONVERGENCE AND NATIONAL PREFERENCE * PART III: EXPLAINING GLOBAL CONVERGENCE * PART IV: EXPLAINING NATIONAL PREFERENCE * PART V: CONCLUSION

Transformations of the State

september 2013 uK september 2013 us 272pp 34 b/w tables, 19 figures, 6 diagrams hardback £55.00 / $90.00 / cn$104.00 9780230279841 canadian rights ebooks available

asian business

Myth-Busting China’s NumbersUnderstanding and Using China's Business Statistics

Matthew Crabbe, Mintel, UK

A good understanding of Chinese data gathering methods and reporting structures is invaluable to anyone with business or investment plans in China. This book tackles the veracity of Chinese statistics, raising awareness of abuses and problems in real-life examples that have occurred, and provides practical strategies to reduce risk in the future.

Contents: Introduction * 1. The Big Numbers * 2. Population and Employment * 3. Retail Sales * 4. Debt * 5. Property * 6. Accounting Stats * 7. Manufacturing * 8. Tax * 9. Social Stats * 10. Monetary Policy * Conclusion

Palgrave Pocket Consultants

april 2014 uK May 2014 us 304pp 49 b/w tables Paperback £14.99 / $24.00 / cn$30.00 9781137353191 canadian rights ebooks available

Asian Inward and Outward FDINew Challenges in the Global Economy

Edited by Claes-Göran Alvstam, University of Gothenburg, Sweden, Harald Dolles, Molde University College, Norway, and University of Gothenburg, Sweden, Patrik Strom, University of Gothenburg, Sweden

Asian Inward and Outward FDI brings together both works from researchers in international business and economic geography. The book is aimed for both scholars with interest in macro and micro economic impact of new flows of FDI.

Contents: 1. Asian Inward and Outward FDI: New Challenges in the Global Economy – An Introduction; Claes Alvstam, Harald Dolles and Patrik Ström * 2. Changing Faces of MNCs in China: Subsidiary Strategy in Corporate Strategic Reorientation; Yu Zheng * 3. Sponsoring as a Strategy to Enter, Develop and Defend Markets: Advertising Patterns of the Beijing Olympic Games’ Sponsoring Partners; Harald Dolles and Sten Söderman * 4. Global Innovation and R and D for Knowledge Creation: The Case of P and G, Unilever and Kao; Chie Iguchi, Takabumi Hayashi and Atsuho Nakayama * 5. The New Face of Talent Management in Multinational Corporations: Responding to the Challenges of Searching and Developing Talent in Emerging Economies; Christian Schmidt, Sebastian Mansson and Harald Dolles * 6. Preferences and Intercultural Networking for Globalizing Practices of Successful Leaders in the Intercultural Workplace; Rolf D. Schlunze, Weiwei Ji and Will Baber * 7. Foreign Direct Investment and Economic Revitalization in Japan: The Role of the Foreign Firm in Niseko; Andrew Staples * 8. Exploring Thick Description in Business System Analysis: The Korean Business System from a European Corporate Perception; Flora Bendt, Joakim Sanne and Harald Dolles * 9. Samsung Electronics: From ‘national champion’ to ‘global leader’; Sang-Chul Park, Claes G. Alvstam, Harald Dolles and Patrik Ström * 10. A Business Tale on Marriage, Divorce and Remarriage in the Corporate World: a Conceptual Framework of Firms’ Disintegration Process; Roger Schweizer and Katarina Lagerström: * 11. The ‘Hybrid’ Emerging Market Multinational Enterprise – The Ownership Transfer of Volvo Cars to China; Claes G. Alvstam and Inge Ivarsson * 12. Concluding Remarks on Asian Inward and Ooutward FDI: New Challenges in the Global Eeconomy; Claes Alvstam, Harald Dolles and Patrik Ström

The Palgrave Macmillan Asian Business Series

February 2014 uK February 2014 us 256pp 14 b/w tables, 28 figures hardback £65.00 / $100.00 / cn$115.00 9781137312204 canadian rights ebooks available

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ACCOUNTING ASIAN BUSINESS

LEFT HEADER RIGHT HEADERASIAN BUSINESS

China Goes West Everything You Need to Know About Chinese Companies Going Global

Joel Backaler, Frontier Strategy Group, USA "Smart, practical and highly readable… In China Goes West, Joel Backaler brings an important, accelerating global business trend into timely focus." - Mark Duval, American Chamber of Commerce in China'Joel Backaler's book is a real eye-opener. Written in a clear, precise, and ready-to-use manner, it tells the tale of contemporary China's 'Journey to the West.'' - Davide Cucino, EU Chamber of Commerce in China'Joel Backaler's comprehensive China Goes West will be the go-to-guide for those looking to get up to speed quickly on the greatest business story of our time.' - Julian Chang, Harvard Kennedy School"Joel Backaler's China Goes West is a true must-read

for business leaders, researchers, and anyone interested in China's rapid economic growth. Backaler details numerous real life business examples and unlocks key cultural and governmental differences in a style that is both refreshing and engaging." - Ken Newell, PepsiCo Greater China (2008-2012) "In China Goes West, Joel Backaler gives a concise and highly informative overview of Chinese companies' experiences abroad and in their home market. The book is an invaluable introduction to a critical emerging global trend and is both a useful and stimulating reference.' - Vincent Chang, Ph.D., Peking University HSBC Business School

Presenting an unrivalled perspective into the inner-workings of Chinese corporations and their expansion plans for international markets, this book combines executive interviews and first-hand accounts providing the sorely needed context to the rise of Chinese companies in home and overseas markets and how the West can successfully compete.

Contents: 1. An Introduction to Chinese Companies * 2. Fleeing the Great Game * 3. The Unprepared * 4. The Assets * 5. The Explorers and Buyers * 6. The Danger * 7. The Opportunity * 8. The Response

april 2014 uK May 2014 us 208pp 15 b/w tables, 8 figures hardback £19.99 / $30.00 / cn$34.50 9781137293923 canadian rights

Competitiveness of Firms in ChinaRichard Li-Hua, Global Higher Education Consulting (GHEC), UK

Competitiveness of Firms in China addresses the multi-facet competitiveness of firms in China from an angle of strategic management of technology and innovation. The Chinese vanguard companies have been excellent in identifying strategic position and appropriately making strategic decisions, and effectively making strategy in action.

Contents: Introduction * Redefining Competitiveness and its Multi-facets * Chinese Business Environment - China’s Legacy * Technology Strategy and Sustainability * Chinese Entrepreneurship and Political Motivation * Innovation is Life-blood of Competitiveness * Conversation with CEOs of Vanguard Companies * Road Ahead

June 2014 uK June 2014 us 288pp hardback £70.00 / $115.00 / cn$132.00 9780230222465 canadian rights

Managing a Chinese PartnerInsights from Four Global Companies

Lub Bun Chong, C Consultancy Limited, China"Doing business in China is exciting. Whether you take on a local partner or go it alone will depend on circumstance and this book will help answer many of your questions. Both ways can work. Use your instincts, watch the body language, learn their customs and give respect. Remember the fundamental of business are the same everywhere. Stability in your relationship management team is vital and more important than contracts, because you can fix a bad contract if you have a good relationship. I don't believe in multiple Chinese partners, pick one and run hard. Lub Bun has witnessed both success and failure in China. Enjoy the read." - Peter Cosgrove, APN News & Media

Limited, Buspak Hong Kong, GlobeCast Australia Pty Limited and Clear Media Limited; and Australian Entrepreneur of the Year 1988

By drawing on the experiences of Danone, Nestlé, Coca-Cola and SABMiller, this book provides an insight into why and how the managing a Chinese Partner can deliver value for a joint venture in China, a goal shared by many but achieved by few.

Contents: 1. The Case for Laying the Cornerstones * 2. Danone’s Bitter Split-up With Hangzhou Wahaha * 3. Nestlé’s Nurturing Care of Totole * 4. Coca-Cola’s Long Courtship of COFCO * 5. SABMiller’s Leap of Faith with China Resources * 6. Lonely Journey of an Ice Cream Peddler in China * 7. Catering To Every Palate in China (…almost) * 8. Three Steps to Laying the Cornerstones

november 2013 uK november 2013 us 288pp hardback £70.00 / $115.00 / cn$132.00 9781137005816 canadian rights

To Beijing and BeyondStrategies for Multinational Corporations to Succeed In China

Saurabh Sharma, Ogilvy and Mathers, China

A balanced account of modern China, To Beijing and Beyond shows why China is on the path to global success. The author dispels the myths and misunderstandings about China's economic and cultural development and gives practical advice for MNCs wanting to thrive when trading and investing in multi-billion dollar Chinese market.

Contents: 1. Introduction * 2. Are MNCs Facing Challenges in China? * 3. Stages Of China’s Evolution – Focus On Past 30 Years (1978-2012) * 4. China’s Challenges and Strategies - Today and Tomorrow * 5. Principles for MNC Engagement in China * 6. Thinking Pragmatically in China – Pillars to Develop a Fresh Perspective

March 2014 uK april 2014 us 208pp hardback £26.00 / $40.00 / cn$46.00 9781137286758 canadian rights ebooks available

6


What Chinese WantCulture, Communism, and China's Modern Consumer

Tom Doctoroff"Brilliantly written, colourful, witty and well signposted, so that readers know the lessons they are meant to draw from each chapter before moving on to the next one." - Financial Times (selected as one of the best 'Business and Economics' books of the year so far) "A fascinating account of the new Chinese consumerism, written with great verve and sparkling with real gems of insight. Bookstore shelves currently groan under the weight of books aimed at those hoping to crack this huge and growing market, but Doctoroff's really stands out." - British Airways Business Life "An invaluable primer on the culture and buying

patterns of the Chinese." - Fortune

Tom Doctoroff marshals his 20 years of experience navigating this fascinating intersection of commerce and culture to explain the mysteries of China. He explores the many cultural, political, and economic forces shaping the twenty-first-century Chinese and their implications for businesspeople, marketers, and entrepreneurs.

Contents: PART I: PROLOGUE * PART II: CHINESE SOCIETY * PART III: DOING BUSINESS IN CHINA * PART IV: THE NEW, OLD CHINESE CONSUMER * PART V: CHINA AND THE WORLD * PART VI: EPILOGUE

october 2013 uK september 2013 us 272pp Paperback £10.99 / $16.00 / cn$18.50 9781137278357 canadian rights ebooks available

The Challenge for Japanese MultinationalsStrategic Issues for Global Management

Hiroo Takahashi, Graduate University, Japan

The Challenge for Japanese Multinationals is about strategic issues of modern management from the view of global business practice. With the maturing of the domestic market, Japanese MNCs - not only in manufacturing industries but in non-manufacturing industries as well - will continue to globalize, with overseas expansion accelerating in emerging countries such as BRICs.

Contents: 1. Regional Headquarter as MNC’s Global Strategies * 2. Issues Reform of Corporate Governance * 3. Business Ethics for Global Business * 4. Global R D Network * 5. International Competitiveness of the Japanese Service Industry * 6. Educational Development and Qualification for Global Business Leaders: Communication Skill * 7. Case Examples of Educational

Development for Global Business Leaders

november 2013 uK november 2013 us 224pp hardback £65.00 / $105.00 / cn$121.00 9781137307590 canadian rights ebooks available

Coca-Cola and the Transformation of the Chinese Business SystemPeter Nolan, Judge Institute of Management Studies, University of Cambridge, and Jesus College, Cambridge, UK

Few subjects in recent years have generated as fierce debate as the impact of globalization upon developing countries. This book analyses the impact of the Coca-Cola company on China's business system. This study investigates the whole value chain of Coca-Cola, and offers an insight into the process of capitalist globalization.

Contents: Introduction * Globalisation, Multinational Firms and Developing Countries * Catch up in the Chinese Economy * Coca-Cola and the Chinese Business System * Industrial Policy and the Chinese Beverage Industry * Coca-Cola Bottlers * Competition in the Chinese Non Carbonated Beverages (NCBs) Market * Procurement * Marketing * Logistics * Coca-Cola’s Customers and Sales Channels * Summary * Conclusion * Epilogue: China at the Crossroads

December 2014 uK December 2014 us 336pp hardback £70.00 / $115.00 / cn$132.00 9780230013575 canadian rights

ASIAN BUSINESS


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BANKING AND FINANCE

banKing anD Finance

The International Handbook of Public Financial Management

Edited by Richard Allen, International Monetary Fund, World Bank, Overseas Development Institute, London, UK, Richard Hemming, Duke University, USA, Barry Potter, IMF, USA 'The Handbook is a welcome addition to the literature on public finance, not least because it draws on multiple disciplines in the social sciences to provide a rigorous and up-to-date analysis of all facets of this important subject. As such it will surely prove to be an invaluable resource for both academics and practitioners of public finance.' - Emmanuel Tumusiime-Mutebile, Bank of Uganda 'This Handbook brings together an extraordinary array of public financial management experts and their collective experience to provide a

comprehensive repository of cutting-edge knowledge. It is a must read for students and practitioners especially after the global financial and Eurozone crises have rudely awakened the world to the importance of the linkages between public financial and macro-fiscal management and their influence on constructing rules and institutions that can be implemented in specific political economy contexts.' - Sanjay Pradhan, World Bank Institute'This extremely comprehensive and well-researched volume covers topics of tremendously broad and practical interest, written by many of the world's leading experts on these subjects. I know of no other collection that comes anywhere close to addressing the whole of international financial management, from initial budget planning through adoption, execution, and evaluation. This book represents an invaluable contribution to the field, and will benefit students and government officials alike.' - Philip Joyce, University of Maryland School of Public Policy and Public Budgeting & Finance

The International Handbook of Public Financial Management is essential reading for governmental policy-makers, and practitioners and consultants working in this field, whose importance has been highlighted by the global financial crisis. It is a primary source for academics and students of economics, public finance, accountancy and public policy.

Contents: Introduction * PART I: THE INSTITUTIONAL AND LEGAL FRAMEWORK * The Macroeconomic Framework for Managing Public Finances in a Global Environment * Fiscal Rules and Public Financial Management * The Legal Framework for Public Finances and Budget Systems * Political Economy Aspects of Managing Public Finances * Role, Responsibilities and Structure of Central Finance Agencies * Role of the Legislature in Budget Processes * Strengthening Performance in Public Financial Management * PART II: ALLOCATION OF RESOURCES * The Coverage and Classification of the Budget * Policy Formulation and the Budget Process * Medium-term Fiscal and Expenditure Frameworks * Managing for Results and Performance Budgeting * Fiscal Federalism and Intergovernmental Financial Relations * PART III: MANAGING BUDGET EXECUTION * The Budget Execution Cycle * Public Procurement * Managing Government Payroll * The Treasury Function and Treasury Single Accounts * Internal Control and Internal Audit * Managing Extra-budgetary Funds * PART IV: MANAGING GOVERNMENT REVENUES * Tax Design from a Fiscal Management Perspective * Revenue Forecasting * Efficient Revenue Administration * Customs Administration * User Charges and Earmarking * Managing Natural Resource Revenues * Managing External Aid * PART V: LIABILITY AND ASSET MANAGEMENT * Government Balance Sheets * Public Investment Management and PPPs * Managing Fiscal Risks * Sovereign Wealth Funds * Long-term Obligations and Generational Accounting * Cash Management and Debt Management * Managing State-owned Enterprises * PART VI: ACCOUNTING, REPORTING AND OVERSIGHT OF PUBLIC FINANCES * Strengthening Fiscal Transparency * Government Accounting Standards and Policies * Government Financial Reporting Standards and Practices * Financial Management Information Systems * External Audit * Role of Independent Fiscal Agencies * About the Editors and Contributors * Glossary * References * Index

august 2013 uK august 2013 us 928pp 32 b/w tables, 151 figures hardback £165.00 / $240.00 / cn$276.00 9780230300248 canadian rights ebooks available

Euro CrashHow Asset Price Inflation Destroys the Wealth of Nations3rd edition

Brendan Brown, Mitsuibishi (UFJ) Securities International plc, UK'Nobody is better at diagnosing and dissecting these central bank games than Brendan Brown, whether it is the Federal Reserve (The Global Curse of the Federal Reserve) or the European Central Bank. It will give you a healthy boost in your skepticism about those who pretend to be the Platonic guardians of the financial system.' - Alex J. Pollock, American Enterprise Institute, Washington, DC; former president and chief executive officer, Federal Home Loan Bank of Chicago

Euro Crash is a unique analysis of the European Monetary Union, arguing that it was not sub-optimal currency areas or profligate government spending but instead fatal flaws in monetary design and an appalling series of policy mistakes by the European Central Bank that lead to the current and ongoing Eurozone crisis.

Contents: Foreword; Professor Joseph Salerno * 1. Asset Price Inflation – What Do We Know About This Virus? * 2. The Franco-German Dollar Union Which Never Took Place * 3. How the Virus of Asset Price Inflation Infected EMU * 4. How the Deutsche Bundesbank Failed Europe and Germany * 5. The Bursting of Europe’s Bubble * 6. Guilty Verdict on the European Central Bank * 7. From Fed Curse to Merkel-Draghi Coup * 8. EMU is Dead, Long Live EMU

March 2014 uK March 2014 us 256pp hardback £19.99 / $29.99 / cn$29.99 9781137371485 canadian rights ebooks available

The Executive Guide to Enterprise Risk ManagementLinking Strategy, Risk and Value Creation

Christopher Chappell, actuary and risk management consultant, UK

An executive level guide to implementing or extending an enterprise risk management (ERM) framework in an organization. Avoiding complex modeling topics, and unnecessary theory, this book cuts to the heart of the topic, describing what ERM is, why it is important, what constitutes ERM and how it can be implemented to add value to an organization.

Contents: 1. Introduction * 2. Defining an Enterprise Risk Management Framework * 3. Developing a Business Strategy * 4. Performance Management * 5. Risk and Capital Modelling * 6. Risk Culture * 7. The Board and the New Chief Risk Officer

november 2013 uK December 2013 us 200pp 8 b/w tables, 12 figures hardback £29.99 / $45.00 / cn$52.00 9781137374530 canadian rights ebooks available

8

BANKING AND FINANCE

Models at WorkA Practitioner's Guide to Risk Management

Jawwad Farid, Alchemy Technologies and SP Jain Global School of Management, Dubai and Singapore

Models at Work provides a much needed 'middle ground' for risk practitioners who need an in-depth understanding of risk management without excessive formulae or theory. Written to appeal to a broad but financially-minded audience, it provides coverage of risk management and the frameworks commonly applied in the financial services industry.

Contents: PART I: RISK * 1. What is Risk? * 2. Measuring Risk * 3. Stress Testing, Bank Regulations and Risk * 4. Managing Risks * 5. Building Risk Systems * PART II: MONTE CARLO SIMULATION * 6. Monte Carlo Simulators in Excel * 7. Simulation Applications * PART III: FIXED INCOME AND COMMODITY MARKETS - DISSECTING PRICING * 8. Identifying Drivers for Projecting

Crude Oil Prices * 9. Gold and the Australian Dollar * 10. Relative Value and the Gold - Silver Ratio * 11. Correlations: Crude Oil and Other Commodities * 12. Crude Palm Oil Futures * 13. Crude Oil and Inflation * 14. Historical Spreads in Bond Yealds in the Indo-Pak Sub-Continent * 15. Volatility Trends in Commodity Prices * 16. Energy Insights * PART IV: DERIVATIVE SECURITIES * 17. Derivatives Terminology * 18. Products and Pricing * 19. Variations * 20. Derivative Pricing * 21. Advanced Fixed Income Securities * 22. The Treasury Function * 23. Advanced Products

Global Financial Markets

December 2013 uK January 2014 us 656pp 634 figures hardback £45.00 / $70.00 / cn$81.00 9781137371638 canadian rights ebooks available

Intelligent InvestingA Guide to the Practical and Behavioural Aspects of Investment Strategy

Guy Fraser-Sampson, Cass Business School, UK'A fantastic guide to setting investment strategy, based on the practical experience of one of the world's leading experts in the field.' - Askar Karimullin, Kazakhstan Sovereign Wealth Fund'Shows all too clearly how organisational and behavioural issues often get in the way of clear strategic thinking. A great read for anyone attempting to drive change or innovation in the investment field.' - Mark Baumgartner, PhD , The Ford Foundation

Intelligent Investing is the first ever practical guide for investors on how to initiate and conduct a strategic planning exercise. Guy Fraser-Sampson explains the

concepts and behavioural factors likely to be encountered, and shows how a clear understanding of an investor's strategic positioning flows naturally into good asset allocation practice.

Contents: 1. What is Strategy? * 2. Strategy and Investment * 3. Conducting the Process * 4. What sort of investor are we? Different perspectives on liquidity and volatility * 5. SWOT analysis for investors * 6. What are we Trying to Achieve? * 7. Asset Allocation: Theory and Practice * 8. Asset Allocation in Practice * 9. How to Access Asset Types: Selecting Passive and Active Managers * 10. New Developments: Trend and Risk Factor Investing * 11. Ten ‘Do’ and ‘Don’t’ Guidelines * 12. Concluding Thoughts: Where are we Going?


July 2013 uK July 2013 us 184pp 2 figures hardback £34.99 / $50.00 / cn$57.50 9781137264084 canadian rights ebooks available

The International Corporate Governance SystemAudit Roles and Board Oversight

Felix I. Lessambo, St. John’s University, USA

The International Corporate Governance System provides a comprehensive approach to Corporate Governance, Audit Process and Risk Management. Furthermore, it provides an analytical and comprehensive approach of the issues facing governance directors, internal and external auditors, risk managers, and public officials conducting assessments based upon the Report on Standards and Codes.

Contents: 1. Corporate Governance Framework * 2. The OECD Corporate Governance Principles * 3. Corporate Governance and the International Monetary Fund * 4. Corporate Governance and the World Bank * 5. Corporate Governance in the United States * 6. Corporate Governance in the United Kingdom * 7. Corporate

Governance in Canada * 8. Corporate Governance in Australasia * 9. Corporate Governance in Japan * 10. Corporate Governance in Continental Europe * 11. Corporate Governance in the Developing Countries (BRICS) * 12. Corporate Governance in Saudi Arabia * 13. Internal Audit Process * 14. The US Sarbanes-Oxley Act and the Audit Profession * 15. The Integrated Audit Process * 16. Audit of Group Financial Statements * 17. The European Union Statutory Audit Directive * 18. The Accounting & Auditing ROSC * 19. Corporate Governance Scandals * 20. Auditor Legal Liability * 21. The Future of the Auditing * 22. Risk Management * 23. Management Fraud * 24. The Audit Committee and Management Fraud


november 2013 uK December 2013 us 488pp 16 figures hardback £39.99 / $60.00 / cn$69.00 9781137360007 canadian rights ebooks available

The Safe InvestorHow to Make Your Money Grow in a Volatile Global Economy

Tim McCarthy, Nikko Asset Management Co., Goodmorning Securities, and Jardine Fleming UT, Japan

Drawing on his 30 years' experience providing investment solutions to individuals and their advisors, expert investor Tim McCarthy, explains how to create a globally diverse portfolio to help navigate risky markets. Through engaging real-life stories and his seven key lessons, McCarthy plots a straightforward path to investment success.

Contents: PART I: LESSONS FROM INVESTORS * PART II: INVESTING SOLUTIONS * PART III: FINDING THE ADVISOR YOU CAN TRUST * PART IV: FINAL WORDS OF ADVICE

March 2014 uK February 2014 us 320pp hardback £18.99 / $30.00 / cn$34.50 9781137279101 canadian rights


10

BANKING AND FINANCE

Disorganized CrimesWhy Corporate Governance and Government Intervention Failed, and What We Can Do About It

Bernard E. Munk, Munk Advisory Services, USA'Bernard Munk brings one of the most incisive minds in the world of business to the analysis of modern-day corporate governance. He is a master at critiquing the people and process weaknesses in the system and pointing the way to a more constructive higher ground, one in which all stakeholders of a 21st century corporation will benefit. His book should be high on the reading list in global boardrooms and investment firms.' - James Kristie, Directors & Boards'It is not often in the history of economic thought that a book emerges which is a cross between a Dostoyevskeite analysis of crime and punishment and a well-reasoned assault on established doctrine. Dr. Munk has accomplished that feat with this

monograph on corporate mis-governance. As a one time graduate student of the University of Chicago he is dismayed that the real world of the corporate boardroom seems to operate often in sinister fashion inconsistent with the benign working of the invisible hands – and worse still, the capital markets fail miserably on occasion to exert any discipline. Most of the time these failures are hidden from view but during the asset and credit bubble busts which have become a regular feature in our age of monetary instability there have been a series of spectacular corporate scandals. With great precision, drawing on his own considerable business experience, Dr. Munk shows how these remained for so long undetected and what changes in institutional arrangements are essential to containing this on-going menace to our economic prosperity.' - Brendan Brown, economist and The Global Curse of the Federal Reserve

Corporate misgovernance and the failure of government regulation have led to major financial fiascos. 'Disorganized crimes' are disruptive and costly. Munk links the two major eras of corporate misgovernance during the last decade to explain how these events occur and what can be done to prevent them from re-occurring.

Contents: 1. Who’s the Fish? * 2. Behind Every Great Fortune is a Great Crime * 3. Seeing One’s Friends Getting Rich is Upsetting * 4. Round Up the Usual Suspects * 5. Carrots for Good Governance * 6. The Conflicts of Managerial Capitalism * 7. Call Them Disorganized Crimes * 8. Connecting the Dots * 9. The Corporate Governance Dilemma * 10. Micro Risks and Macro Disturbances * 11. Crime and Punishment * 12. Foolish Bankers and Burdened Taxpayers * 13. No Place to Hide * 14. Remediation * 15. Financial Alchemy

october 2013 uK november 2013 us 336pp 17 figures hardback £29.99 / $45.00 / cn$52.00 9781137330260 canadian rights ebooks available

Value-Based Working Capital ManagementDetermining Liquid Asset Levels in Entrepreneurial Environments

Grzegorz M. Michalski, Wroclaw University of Economics, Warclaw, Poland

Value-Based Working Capital Management analyzes the causes and effects of improper cash flow management between entrepreneurial organizations with varying levels of risk.

Contents: Introduction * 1. Working Capital Management in Context * 2. Understanding and Measuring Financial Liquidity Levels * 3. Intrinsic and External Values of Liquidity and Optimization * 4. Net Working Capital Management Strategies * Conclusion

april 2014 uK april 2014 us 200pp 31 figures, 20 b/w tables hardback £65.00 / $100.00 / cn$115.00 9781137397997 canadian rights

The Investor’s Paradox The Power of Simplicity in a World of Overwhelming Choice

Brian Portnoy, Chicago Equity Partners, USA

In The Investor's Paradox, hedge fund expert Brian Portnoy explains how to sift through today's diverse investment choices. Drawing on cutting-edge research in behavioral economics and social psychology, Portnoy demystifies hedge funds, debunks popular myths, and gives readers the basic tools they can use to tell the good investment from the bad.

Contents: Preface: The Trillion Dollar Job No One Talks About * PART I. CONTEXTS * 1. Introduction: Picking Winners * 2. The Science (and Art) of Being Wrong * 3. Alternative States * PART II. TOOLS * 4. Managing Expectations * 5. Madoff’s Hobgoblins * 6. The Devil(s) You Know * 7. Touring Lake Wobegon * PART III. EXTENSIONS * 8. The Social Network * 9. Gorillas in the Mist * 10. Mirror, Mirror * 11. Conclusion: More

February 2014 uK January 2014 us 256pp hardback £17.99 / $27.00 / cn$31.00 9781137278487 canadian rights

OTC Derivatives: Bilateral Trading and Central ClearingAn Introduction to Regulatory Policy, Market Impact and Systemic Risk

David Murphy, Rivast Consulting, US

After the credit crisis, supervisors enacted a range of financial reforms. In particular, they radically changed the nature of the OTC derivatives market via a number of measures, notably mandatory central clearing. This book discusses the market before the crisis, explains what central clearing is, and outlines the consequences of the new rules.

Contents: PART I: UNDERSTANDING BILATERAL RELATIONSHIPS * 1. Over-the-Counter Derivatives and Repurchase Agreements * 2. Bilateral Relationships * 3. Risks in Bilateral Relationships * 4. Bilateral Relationships in the Crisis * PART II * 5. The New Model * 6. Relationships in a Trilateral World * 7. Risks * 8. Design Choices and Financial Stability * 9. The Future


august 2013 uK september 2013 us 304pp hardback £39.99 / $70.00 / cn$81.00 9781137293855 canadian rights ebooks available


BANKING AND FINANCE

The Money Trap Escaping the Grip of Global Finance

Robert Pringle, Central Banking Publications, UK'Robert Pringle's The Money Trap looks deeply at the fundamental problems of reforming the international monetary system to expand the politically feasible and economically viable alternatives open to countries. Since the end of Bretton Woods, the world economy has not had rules that guided markets toward an efficient equilibrium that benefitted large and small countries. Pringle shows why current international arrangements repeatedly bring crises.' - Allan Meltzer, Carnegie Mellon University, USA

The Money Trap, now in paperback and with an extended new preface, examines the policies of central banks, financial regulators and private sector financial

institutions in the development and management of the global financial crisis.

Contents: Preface * PART I: IN THE TRAP * 1. Into the Danger Zone * 2. Why Players Need a New Rulebook * 3. How Monetary Systems are Born * 4. World Money without an Anchor * PART II: SEARCHING FOR WAYS OUT * 5. Improving National Policies * 6. A Solution for the Eurozone * 7. Money International * PART III: FOUR KEY ISSUES * 8. Those Global Imbalances * 9. The Reserve Currency Overhang * 10. Can Banks Be Made Safe? * 11. Markets, States and Bubbles * PART IV: HARNESSING THE POWER OF GLOBAL FINANCE * 12. 100 Years of Currency Plans * 13. The Choice of the Standard * 14. Towards a Real Global Currency * 15. The Emerging Global Financial System

november 2013 uK november 2013 us 360pp Paperback £19.99 / $30.00 / cn$34.50 9781137366900 canadian rights

Money, Banking, and the Business CycleVolume I: Integrating Theory and Practice

Brian P. Simpson, National University, USA

Money, Banking, and the Business Cycle provides a comprehensive framework for analyzing these mechanisms, and offers a robust prescription for reducing financial instability over the long-term. Volume I bridges tough economic theory with empirical evidence.

Contents: Introduction * PART I: THEORY * 1. Money, Banking, and Inflation * 2. How Does the Government Cause Inflation? * 3. What Causes the Business Cycle? * 4. In Defense of Austrian Business Cycle Theory * PART II: PRACTICE * 5. The Recession of the Early 1980s * 6. The Business Cycle in Late Twentieth/Early Twenty-First Century America * 7. John Law’s Financial Scam and the South Sea Bubble * 8. The Great Depression * 9. The Business Cycle in America from 1900 to 1965 * Epilogue

april 2014 uK april 2014 us 328pp 16 b/w tables, 6 figures, 43 graphs hardback £72.50 / $110.00 / cn$132.00 9781137335319 canadian rights

The Gold CartelGovernment Intervention on Gold, the Mega Bubble in Paper, and What This Means for Your Future

Dimitri Speck, Staedel Hanseatic, Germany'From my studies in economic history I am not familiar with a single instance where a market manipulation has been successful in the long-term. Governments and their Agencies always impose price support or price suppression measures (for instance price and wage controls) but market forces always dispose of these interventions by prices collapsing through support levels or soaring though the temporary controlled prices. It is my opinion that soaring gold prices in future will completely destroy the little credibility central banks still enjoy. This is a very good and well researched read.' - Marc Faber, The Gloom Boom & Doom Report 'The Gold Cartel is a brisk, articulate and convincing

read. Even so, it remains extremely sound. A miracle!' - Heinz Christian Hafke, former German Bundesbank director

The Gold Cartel is an insightful and thought-provoking analysis of the world market for gold, how it works, and what influences gold price. But it also lends insight into something more disturbing – the organized intervention in the gold markets by Central Banks.

september 2013 uK october 2013 us 328pp 114 figures hardback £19.99 / $29.99 / cn$34.50 9781137286420 canadian rights ebooks available

Understanding Alternative InvestmentsCreating Diversified Portfolios that Ride the Wave of Investment Success

Stephen Todd Walker, Oppenheimer and Co. Inc. , USA

One of the top wealth managers in the world, Stephen Todd Walker, draws on examples of 'smart money' institutions, as well as his revolutionary theory 'Modern Portfolio Allocation' to show how any investor can use alternatives to diversify their portfolio, decrease risk and increase return.

Contents: Introduction: That Was Then, This is Now * 1. Does the Universe Move in Waves? * 2. Not All Financial Advisors Are Created Equal * 3. Access to Alternative Investments and Competitive Advantages * 4. Knowledge Really is Power * 5. The Changing Financial Landscape * 6. I Hate To Say, It But I Told You So * 7. The Market and Alternative Investments * 8. Diversification is Not Limited * 9. The ‘Smart Money’ Is Global * 10. Are All Hedge Funds Evil or Are They Really

Angels in Disguise? * 11. The Fools Gold or the Real Deal? * 12. Venture Capital is Back * 13. Asset Allocation and Alternative Investments * 14. Modern Portfolio Allocation * 15. There is Nothing to Fear Except Fear Itself * 16. Devising Portfolios with Alternative Investments and Comparables * 17. Alternative Investments Over the Past 20 Years * 18. The Asset Allocation Process and Sample Portfolios

July 2014 uK June 2014 us 340pp 86 figures, 41 b/w tables hardback £40.00 / $50.00 / cn$63.00 9781137370181 canadian rights

12

BANKING AND FINANCE

Investing in EnergyCreating a New Investment Strategy to Maximize Your Portfolio's Return

Michael C. Thomsett, New York Institute of Finance, USA'Michael C. Thomsett has eloquently written an energy bible for the ages! His apolitical insight on why energy prices paradoxically remain high, transcends the mainstream myths and explores the classic battle between perception and reality. A mandatory read for all traders.' —Al Bicoff, C.T.A., Technical Analytics, Inc.

The energy sector has more trading volume than any other commodity. Broken into four sections, Investing in Energy is an essential primer on this lucrative market. It guides the reader through the basics of getting started in energy trading, before outlining specific trading and investing strategies.

Contents: Introduction * PART I: OILING UP ON THE BASICS * 1. A Brief History - Black Gold, Texas T * 2. The Big Picture - Energy, the Biggest Market Sector * 3. The Many Uses of Energy Products * 4. Opportunities and Risks * PART II: MANY WAYS TO INVEST OR TRADE * 5. Trading in Energy Futures * 6. Energy Stocks * 7. ETFs and Index Funds * 8. Options * PART III: INVESTMENT AND TRADING STRATEGIES * 9. Knowing Your Risk Tolerance * 10. Using a Broker versus Going on Your Own * 11. Fundamental Analysis of the Energy Market * 12. Technical Analysis of the Energy Market * 13. How Energy Trades are Taxed * PART IV: SUMMARIZING THE MARKET * 14. Ten Mistakes Investors and Traders Make * 15. Ten Myths of the Energy Industry and Futures Market * 16. Ten Ideas to Launch Your Investment Plan * Notes * Index

February 2014 uK January 2014 us 336pp 62 figures, 17 b/w tables hardback £50.00 / $75.00 / cn$86.00 9781137357168 canadian rights

Options for Swing TradingLeverage and Low Risk to Maximize Short-Term Trading

Michael C. Thomsett, New York Institute of Finance, USA

Options traders know all about leverage, and swing traders are keenly aware of entry and exit timing as the key to profits. Options for Swing Trading shows the experienced trader at an intermediate or advanced level how to combine these two trading skills into a single, powerful set of strategies to maximize leverage while minimizing risk.

Contents: Introduction: Problems of Risk in Most Trading Systems * 1. Options: Trading Basics * 2. Swing Trading: The Basics * 3. Dangerous Waters: Risk Inherent in Comprehensive Swing-Based Strategies * 4. Marginal Potential: Leverage Limitations in Swing Trading with Stock * 5. Elegant Solutions: Options to Address the Risk and Leverage Issues * 6. In and Out:

Entry and Exit Criteria for Swing Trading * 7. Powerful Timing Tools: Expanding Swing Signals with Candlestick Reversals * 8. Flexing Your Muscle: The Power of Options Close to Expiration * 9. Swings Maximized: Timing the Swing with Ex-dividend Date * 10. Strategy # 1: Long Option Approach, a Basic Solution * 11. Strategy # 2: Long/Short Call Strategy, Uncovered Short Side * 12. Strategy # 3: Long/Short Call Strategy, Covered Short Side * 13. Strategy # 4: Long/Short Call Strategy, Ratio Writing on the Short Side * 14. Strategy # 5: Long/Short Put Strategy * 15. Strategy # 6: Short Option Strategy * 16. Strategy # 7: Synthetic Option Positions Strategy * 17. Strategy # 8: Multiple Contracts and Weighting with Ratio Calendar Spreads * 18. Strategy #9: Expanded Iron Butterfly Swing Trading * Epilogue - The Big Picture: Swing Trading and Your Portfolio * End Notes

september 2013 uK september 2013 us 368pp 90 figures, 16 b/w tables hardback £35.99 / $55.00 / cn$63.00 9781137282569 canadian rights ebooks available

branDing

Defending Your Brand How Smart Companies use Defensive Strategy to Deal with Competitive Attacks

Tim Calkins, Northwestern University, USA "It's a brutally competitive world out there. Tim Calkins outlines the weapons and strategies available to defend against the big guys, while exploring how and when to defend against a guerilla insurgency. Wear a flak jacket." - Andy England, MillerCoors "A well thought-out and articulated defense plan is not reactive, but rather a proactive strategy to protecting your business. Tim's principles and practices are for those exceptional managers who have both the courage and discipline to deliver against the non-negotiable of defending their brand . . . no matter what." - Richard H. Lenny, former chairman & CEO, The Hershey Company

Marketing expert Tim Calkins shows businesses how to create and maintain a defensive strategy including: how to understand and get competitive intelligence; how to determine if your brand or company is at risk; how to create a defensive strategy; limiting risk and preventing a trial; understanding your own IP as a weapon - and much more.

Contents: 1. Introduction * 2. The Threat * 3. The Financial Challenge * 4. Know Your Enemy * 5. Competitive Intelligence * 6. The Key Question * 7. Planning the Defense * 8. Stopping the Launch * 9. Blocking Distribution * 10. Limiting Awareness * 11. Preventing Trial * 12. Fighting Repeat * 13. Defense Never Ends * 14. Defensive Strategy for Innovators * 15. A Cautionary Word about Competition Law

February 2014 uK January 2014 us 304pp 20 figures Paperback £11.99 / $18.00 / cn$20.00 9781137278753 canadian rights

Luxury Brands in Emerging MarketsEdited by Glyn Atwal, ESC Rennes School of Business, France, Douglas Bryson, Burgundy School of Business, France

Luxury Brands in Emerging Markets is an invaluable repository of knowledge that brings clarity to key issues and trends for practitioners, academics and students of luxury brands. It sets out to decode the luxury markets in the primary emerging markets (BRICs) and provide a rich resume of the key factors that influence the effectiveness of luxury brand strategies.

Contents: PART I: BRAZIL * PART II: RUSSIA * PART III: INDIA * PART IV: CHINA * PART V: NEW FRONTIER MARKETS

February 2014 uK February 2014 us 240pp 1 b/w table, 24 figures hardback £62.50 / $105.00 / cn$121.00 9781137330529 canadian rights ebooks available


BRANDING

ResurgenceThe Four Stages of Market-Focused Reinvention

Gregory S. Carpenter, Northwestern University,USA, Gary F. Gebhardt, HEC Montreal, Canada, John F. Sherry, University of Notre Dame, USA

Based on fascinating insider accounts with leaders from Motorola, Alberto Culver, Harley-Davidson, and others, Resurgence explores the change process and reveals how some of the most interesting and notable brands in the world have managed to stage remarkably successful comebacks following periods of decline.

Contents: 1. The Beginning * Step I: Recognize * 2. My Name is Motorola and I Have a Problem: Recognizing the Need for Change * 3. Teams Make Change: Building a Coalition * Step II: Reinvent * 4. A Vision for Change * 5. Going Public * 6. Walking the Talk * 7. Dear Customer: Reconnecting with the Market * 8. Collaborative Strategy Development and Implementation * 9.

Pink Slips for Dissenters, Offers for Believers * Step III: Formalize * 10. Make it Official: Formalize, Reward, and Indoctrinate * 11. Power to the Masses * Step IV: Maintain * 12. Sticking with Change: Employee, Market, and Cultural Maintenance * 13. Reaping the Benefits of Change

March 2014 uK February 2014 us 256pp 1 table, 17 figs hardback £18.99 / $28.00 / cn$32.00 9781137278616 canadian rights

The Meaningful BrandHow Strong Brands Make More Money

Nigel Hollis, Millward Brown, USA

Instilling brand loyalty among consumers is the key to long-term success, and requires focusing on meaningful differentiation: functional, emotional, or societal. Supported by data analyses, case studies and interviews, The Meaningful Brand explores the four components of a distinguished brand: purpose, delivery, resonance, and difference.

Contents: Foreword * Acknowledgements * Preface * PART I: WHAT’S IT ALL ABOUT? * Chapter 1: How Marketing Adds Financial Value To A Business * Chapter 2: How Brands Influence Purchase Decisions * Chapter 3: What Makes Your Brand Meaningfully Different? * Chapter 4: Linking Meaningful Difference To Financial Outcomes * PART II: CREATING A MEANINGFULLY DIFFERENT BRAND * Chapter 5: Clarity Of

Purpose * Chapter 6: Effective Delivery * Chapter 7: Resonance * Chapter 8: Differentiation * Chapter 9: Defining A Meaningfully Different Experience * PART III: AMPLIFYING A MEANINGFULLY DIFFERENT BRAND * Chapter 10: Findability * Chapter 11: Credibility * Chapter 12: vVtality * Chapter 13: Affordability at a Price Point * Chapter 14: Extendability * Chapter 15: Make the Most of Your Brand

october 2013 uK october 2013 us 240pp 10pp b&w photos hardback £18.99 / $28.00 / cn$32.00 9780230342262 canadian rights ebooks available

Brand Breakout How Emerging Market Brands Will Go Global

Nirmalya Kumar, London Business School, UK, Jan-Benedict E.M Steenkamp, University of North Carolina, USA"Anyone with more than a passing interest in how global brands develop should take note...with its summaries and excellent case studies it is a worthwhile read for anyone with an interest in how brands are formed and perceptions changed" - Financial Times "Products made in China are everywhere in the West, but Chinese brands are rarely seen. Chinese companies now aspire to change this situation. I am excited to read Brand Breakout, and hope more and more Chinese companies can work smart (not just hard) to build Chinese brands on a global scale." -

Zhuo (Joe) Wang, Shanghai Jahwa United and Herborist Cosmetics'I loved the central idea of the book and the eight ideas on brand building... Brands are after all more about human appeal than just being a product or service with great features. They need to have mystery and enigma to be able to get consumers to love them. That is the secret sauce… I recommend this book for all those who dream of crafting global brands – especially for large Indian firms that operate globally.' - Times of India "As two most well-known marketing scholars on emerging markets in the world, Nirmalya Kumar and JB Steenkamp provide a definitive guideline for emerging market brands here. The eight routes proposed in this book lay out a comprehensive roadmap for those aspiring companies and countries to effectively enter global markets, and will have a far-reaching impact in the years to come. It also provides great insights on the transition of the economic development mode of China. A novel and thought-provoking masterpiece!" - Yubo CHEN, Professor & Deputy Chair of Marketing, Tsinghua UniversityWritten by the world's leading thinkers on brand strategy, Brand Breakout looks at what Asian and emerging market brands need to do to succeed in international markets and the challenges they face when competing with western brands.

Contents: Introduction * 1. The Asian Tortoise Route: Migrating to higher quality and brand premium * 2. The Business to Consumer Route: Leveraging B2B strengths in B2C markets * 3. The Diaspora Route: Following emigrants into the world * 4. The Brand Acquisition Route: Buying global brands from Western multinationals * 5. The Positive Campaign Route: Overcoming negative country of origin associations * 6. The Cultural Resources Route: Positioning on positive cultural myths * 7. The Natural Resources Route: Branding Commodities in four steps * 8. The National Champions Route: Leveraging strong support from the state * Conclusion: Looking Ahead

June 2013 uK June 2013 us 272pp 15 figures, 11 b/w tables, 2 b/w photos hardback £17.99 / $28.00 / cn$32.00 9781137276612 canadian rights ebooks available

14

BRANDING

Hit BrandsHow Music Builds Value for the World's Smartest Brands

Daniel Jackson, CORD Worldwide LTD, UK, Richard Jankovich, B(R)ANDS Music Branding Group, USA, Eric Sheinkop, Music Dealers, USA

'Music done right can instantly stir consumer passion and deepen their connection to brands. It can transcend cultures, demographics and geographic borders. That's why Hit Brands is a must-read. Three of the best music branding experts in the business offer excellent advice that can literally make your brand sing and drive sales at the same time.' - Howard Draft, Draftfcb"Music is the most efficient and meaningful way to engage consumers, and thanks to Hit Brands, both the seasoned professional and the newbie brand manager will learn how to harness the social power

of this universal passion." - Lucien Boyer, Havas Sports & EntertainmentCompanies and agencies spend vast amounts of money to advertise and brand products and music has been an important part of this. Hit Brands assesses how from selecting sound and music for individual products and adverts many large companies have moved to develop a music strategy to align their brand and create emotional impact.

Contents: Foreword * History of Music and Brand Relationship * Brands at the New Majors * Introduction to 3 Strategic Models * Music as Identity: Case Studies and Interviews * Music as Engagement: Case Studies and Interviews * Music as Revenue: Case Studies and Interviews * Multimodal Strategies: Best Practice for Brands and Music * Flipping the Equation: Brand Strategies for Music * Mapping the Future

october 2013 uK november 2013 us 212pp 12 figures, 4 b/w tables hardback £24.99 / $40.00 / cn$46.00 9781137271471 canadian rights ebooks available

Brand RomanceUsing the Power of High Design to Build a Lifelong Relationship with Your Audience

Yasushi Kusume, Electrolux Group Design, Sweden, Neil Gridley, design and innovation consultant, UK"Brand Romance is the blueprint for harnessing the power of high design and for winning the hearts and minds of your customers."- Stefano Marzano, Electrolux

For brands to succeed in a competitive environment they need to build a 'loving' relationship with their customers. Brands need to construct an emotional engagement with customers so that they feel genuinely connected to it and what it has to offer. Through 15 steps this books reveals how to use High Design principles to build a truly loved brand.

Contents: Acknowledgements * Preface * Know Who You Are * Commitment 1: Think Of Your Brand As A Person * Know Your Audience * Commitment 2: Understand Short And Long-Term Needs * Commitment 3: Co-Create With People * Commitment 4: Understand How People Experience * Commitment 5: Measure And Optimize * Commitment 6: Introduce A ‘Love Tester’ * Know What You Will Bring Your AudienceCommitment 7: Build A Clear Brand Design Architecture * Commitment 8: Continuously Innovate * Commitment 9: Give Your Value Proposition The Four Design Drivers * Know How You Will Bring It To Your Audience * Commitment 10: Create A Clearly Recognizable Identity * Commitment 11: Embrace Three Design Principles * Commitment 12: Create One Vocabulary For The Whole Organization * Commitment 13: Recognize The Maestro And The Virtuoso * Commitment 14: Nurture Your Talent * Commitment 15: Create A Shared Culture * In Closing * Bibliography

november 2013 uK December 2013 us 246pp 8 diagrams hardback £29.99 / $47.00 / cn$54.00 9781137369000 canadian rights ebooks available

Power BrandingLeveraging the Success of the World's Best Brands

Steve McKee, McKee Wallwork & Company, USA

Ignoring conventional marketing wisdom has enabled many startups to develop into international corporations. Drawing on case studies from iconic brands Coca-Cola, General Motors and Google, amongst others, Power Branding shows how counter-intuitive strategies used by the biggest brands can also best serve small and mid-sized companies.

Contents: WHO * 1. Who Comes First * 2. Small Means Big * 3. Happy are the Hunted * 4. Uncommon is Common * 5. It’s Not About You * 6. Heart Beats Wallet * 7. Relationships are Reciprocal * 8. Irrational is Rational * 9. Customers are Wrong * 10. Research can be Deceiving * 11. It’s Not the Shoes * 12. Self-Expression Doesn’t Sell * 13. B2B is P2P * 14. Brands R’ Us * 15. Your Brand is TheirsWHAT * 16. Brands Belong * 17. Consensus

is Good * 18. Ideas are It * 19. Margins Take Money * 20. Relevance Rules * 21. Simplicity Sells * 22. Bad can be Good * 23. Different is Refreshing * 24. Feelings Come First * 25. Conventions can be Challenged * 26. Counterbranding Works * 27. Scarcity Drives Value * 28. Copycats Never Cease * 29. Innovation Prevents Liquidation * 30. Form Can Top FunctionHOW * 31. First Impressions Matter * 32. Words Count * 33. Testing may Fail * 34. Giving Gets * 35. Less is Often More * 36. Gaps are Good * 37. Not All Bells are Equal * 38. Promises are Problematic * 39. Creativity Sells * 40. Partnerships Pay * 41. Boring is Criminal * 42. Humor Helps * 43. Manners Matter * 44. Behavior isn’t Belief * 45. Discounting is DangerousWHERE AND WHEN * 46. Convergence Spells Opportunity * 47. Branding is Everything * 48. Credibility is Critical * 49. Sales and Marketing Mix * 50. Integration is Power * 51. Social can be Slippery * 52. Data is Big * 53. CRM can Backfire * 54. Analog is Awesome * 55. Investing Returns * 56. ROI may be Deceiving * 57. Accretion is Amazing * 58. Patience is a Virtue * 59. Visibility Brings Credibility * 60. Harmony is HardWHOOPS * 61. It’s OK to be Uncomfortable * 62. Entropy Happens * 63. Size Won’t Save You * 64. You Can’t Fake Authenticity * 65. Free is Costly * 66. Doing Good Might Hurt * 67. Tactics are Deceiving * 68. Price is a Product Feature * 69. Focus can be Fleeting * 70. Aspirations may Backfire * 71. Celebrities Bite * 72. Nobody Likes a Bully * 73. Christmas isn’t Uncool * 74. Speed can Kill * 75. The Mirror can’t be Trusted

February 2014 uK January 2014 us 256pp 10 b&w illustrations hardback £18.99 / $28.00 / cn$32.00 9781137278845 canadian rights

Managing Online ReputationHow to Protect Your Company on Social Media

Charlie Pownall, WATATAWA and Puretech, Mumbai

Managing Online Reputation is a comprehensive look at online reputation management. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical and visual tool-kit of processes and techniques to help limit and respond effectively to negative situations on social media.

Contents: PART I: MINIMIZING ONLINE RISKS * 1. Understanding Weaknesses * 2. Developing Strategy * 3. Aligning the Organisation * 4. Protecting the Brand * PART II: MANAGING ONLINE REPUTATION * 5. Sniffing for Trouble * 6. Manning the Barricadess * 7. Guarding the Gateposts * 8. Planning Campaigns * 9. Handling Firestorms and Crises


July 2014 uK august 2014 us 176pp Paperback £14.99 / $24.00 / cn$30.00 9781137382290 canadian rights ebooks available


BRANDING

Tribal Marketing, Tribal BrandingAn expert guide to the brand co-creation process

Brendan Richardson, University College Cork, Ireland

Tribal branding allows marketers to benefit from greatly enhanced levels of consumer devotion to brands. Richardson incorporates the approach of ethno-marketing to expertly explain the opportunities for marketing and branding professionals to co-create brands with, and develop new ways of marketing to, tribal groups and brand communities.

Contents: 1. Tribes, Tribal Marketing, and Tribal Branding * 2. What is Tribal Marketing, and why hasn’t it been more widely implemented? * 3. Tribal Origins and Idiosyncracies – Why Brand Tribes form and why they need to see themselves as unique * 4. Understanding Tribal Dynamics: Beginning to Engage with the Art of Ethno-Marketing * 5. Collecting Tribal Data * 6. Interpreting Tribal Data: Analysing Ethnographic Data and

using it to build and maintain Tribal Brands * 7. Meet the Tribes * 8. Towards an Ethics of Tribal Marketing * 9. Tribes and Tribal Branding – where do we go from here? * Bibliography * Index

July 2013 uK august 2013 us 198pp 15 b/w tables, 2 diagrams hardback £24.99 / $40.00 / cn$46.00 9780230368828 canadian rights ebooks available

Asian Brand Strategy 2nd EditionLessons for the Future from Asia's Best Brands2nd edition

Martin Roll, VentureRepublic Pte.Ltd., Singapore

A new edition of the bestselling, comprehensive framework for understanding Asian branding strategies and Asian brands, including a user-friendly strategic model and examples of success stories and challenges. The author offers trusted insights, knowledge and perspectives supported by brand new research and case studies.

Contents: Introduction * 1. Branding - The Driver of a Successful Business Strategy * 2. Transforming How We Understand Asian Cultures and Consumers * 3. Asian Country Branding * 4. Celebrity Branding in Asia * 5. Asian Brand Strategy * 6. The Digital Revolution and How It Reshapes Asian Brands Path to Global * 7. Successful Asian Brand Cases * 8. Aspiring Asian Brand Cases * 9. 10 Steps to Build a Successful Asian and Emerging Market Brand * 10. Asian Brands Towards 2020: A New Confidence in the Asian Boardroom * Conclusion

May 2014 uK June 2014 us 280pp hardback £29.99 / $45.00 / cn$52.00 9781137359162 canadian rights

Luxury, Lies and MarketingShattering the Illusions of the Luxury Brand

Marie-Claude Sicard, Paris IV-Sorbonne University, France, New York University, USA, and EM-Lyon, Shanghai, China'Luxury, Lies and Marketing isn't just one more book about luxury marketing, it's THE book that challenges all the others, thanks to its indispensable critical approach, its capacity for overturning our preconceived notions, the effectiveness of its analytical methods, and its salutary critical spirit.' - Inma Urream Brand Meaning Management Director, Pompeu Fabra Universitat Barcelona, Spain

Luxury, Lies and Marketing uncovers the truth about luxury brand marketing and shows that like any other commercial brand, they manipulate and influence their customers with traditional commercial techniques. Full

of case studies and practical tools for understanding luxury brand marketing the author provides frameworks to help companies with their own branding strategy.

Contents: Introduction * PART I: DOING AWAY WITH SOME RECEIVED IDEAS * French Luxury : An Ego as Big as the Ritz * A Neglected History * On the Art of Denying One’s Mother * Going Back Still Further * The Origin of European Luxury : Court Society * And on the Paternal Side? * Luxury’s Quest for Meaning * False Ancestors * The Limping Devil * Luxury is Always a Swerve * The three ‘Swerves’ of Luxury * PART II: INTERNATIONAL LUXURY : THE CLASH OF CULTURES * The PyramidThe Galaxy * Two Models, Two Societies * The Classical and the Baroque * A Work in Progress * When the Erosion of the Industrial Model Reaches Luxury Brands * Invisible Luxury * New Brands on the Horizon? * PART III: HOW LUXURY BRANDS WORK * Defining Luxury : Insufficient Criteria * One Luxury, or Three Luxuries? * A Brand is an Impression * The Fingerprint Method * The Physical Pole * The Temporal Pole * The Spatial Pole * The Norms Pole * The Positions Pole * The Projects Pole * The Relations Pole * What does the Future Hold? * The Slider Console * Ralph Lauren : a Luxury Brand? * The Summaries of Summaries * The Brand Ladder of Values * Descending and Rising * Marketing and Luxury : the Big Misunderstanding * A Paradoxical Form of Marketing * Down with Luxury Marketing? * Conclusion

December 2013 uK January 2014 us 224pp 2 diagrams hardback £24.99 / $45.00 / cn$46.00 9781137264688 canadian rights

Brandjack!How your reputation is at risk from brand pirates and what to do about it

Quentin Langley, UK

Containing 90+ case studies including BP, Beyoncé, Pizza Hut and Chrysler, this is the first book to analyze brandjacking - when organizations lose control of their brand's image online. Combining crisis communication and social media, this book charts the trend's growth, offering advice to those who find themselves at the mercy of brand pirates.

Contents: Introduction * 1. The Proto Brandjacks, 2000-2004 * 2. Early Brandjacks, 2005-2007 * 3. The Brandjack Takes Shape, 2008-09 * 4. The Brandjack Matures - 2010 * 5. 2011: The Year The World Caught Fire

March 2014 uK april 2014 us 200pp hardback £22.99 / $35.00 / cn$40.00 9781137375353 canadian rights

16

BRANDING

The Brand Strategist’s Guide to DesireHow to give consumers what they actually want

Anna Simpson, Green Futures, UK

Blending emotional branding and sustainable thinking, this book will help brands understand the foundations of desire to create sustainable brand loyalty, healthier societies, and more fulfilled customers. Supported by interviews and case studies, Simpson explores five primary desires: self-worth, social life, culture, comfort, and exploration.

Contents: Introduction * 1. Community * 2. Adventure * 3. Aesthetics * 4. Vitality * 5. Purpose


From Chinese Brand Culture to Global BrandsInsights from aesthetics, fashion and history

Wu Zhiyan, Shanghai Institute of Foreign Trade, China, Janet Borgerson, Rochester Institute of Technology, USA, Jonathan Schroeder, Rochester Institute of Technology, USA

From Chinese Brand Culture to Global Brands examines branding from the Chinese perspective, and predicts that China's greatest brands are poised for global dominance.

Contents: Introduction - Chinese Branding in the Global Market Place * 1. Global Branding, Fashion Sytems, and Historical Culture * 2. Jay Chou, Pop Star: Chinese Aesthetics and Contemporary Trends * 3. The 2008 Beijing Olympics Opening Ceremony: Branding China for the World * 4. Shanghai Tang: A Chinese Luxury Brand with Global Ambitions * 5. From Chinese Brand Culture to Global Brands

october 2013 uK november 2013 us 232pp 10 figures, 2 b/w tables hardback £29.99 / $40.00 / cn$46.00 9781137276346 canadian rights

business ethics anD corPorate social resPonsibility

A Giant Cow-Tipping by SavagesThe Boom, Bust, and Boom Culture of M&A

John Weir Close, The M&A Journal, USA

Mergers and acquisitions is a trillion dollar industry with a reputation for excess. Despite this notoriety, the culture of M&A remains largely unexplored, until now. From coke-filled offices to nightclubs and summer palaces, A Giant Cow-Tipping by Savages exposes the world of M&A and those who created it.

Contents: Chapter 1: The Temple of Dendur * Chapter 2: WASPs, Jews, and M&A * Chapter 3: The Hellfire Club * Chapter 4: The Land of the Screamers * Chapter 5: The Size of Their Toys * Chapter 6: The Visit of the British Company Man * Chapter 7: Rubber Phobia * Chapter 8: The Guns of Aqaba * Chapter 9: Erectile Dysfunction * Chapter 10: A Bondian Death Ray * Chapter 11: Up, Up, and Away! * Chapter 12: The Beggar’s Purse * Chapter 13: Foul Dust * Chapter 14: Fat Man and Little Boy *

Chapter 15: A Big Bloody Outcry * Chapter 16: Orion and the Wolves * Chapter 17: The Heart of Hollywood * Chapter 18: Icarus Falling * Chapter 19: Birds of America * Chapter 20: Return to the Temple * Notes * Index

november 2013 uK october 2013 us 320pp 8pp b&w photos hardback £17.99 / $28.00 / cn$32.00 9780230341814 canadian rights ebooks available

SMEs as the Unknown StakeholderEntrepreneurship in the Political Arena

Edited by Massimiliano Di Bitetto, National Research Council of Italy, GianMarco Gilardoni, Cisl, Italy, Paolo D’Anselmi, University of Rome Tor Vergata, Italy

Investigates how and to what extent the self-employed and micro-enterprise workers can be represented in the social arena. A cross-sector approach to responsibility for government as well as private businesses.

Contents: Foreword; Lez Michael Rayman-Bacchus * Foreword; Jacob Dahl Rendtorff * Introduction; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi * PART I: THE ORDINARY WORLD OF TRADE UNIONS * 1. The Self-employed as the Unknown Worker; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi * PART II: FIELD WORK BEST PRACTICE * 2. Legal Status and Working Conditions of Self-employed Persons in Bulgaria; Vesselin Mitov * 3. Three

Layers Across the Board in France; Laurent Labrot * 4. Lawyers and Engineers in Greece; Sofia Lampousaki * 5. Tax Simplification in Hungary; Boglárka Bata * 6. Upstream Negotiation of Newspaper Vendors in Italy; GianMarco Gilardoni * 7. Taxi Cab Deregulation in Poland; Robert Geisler * 8. Emerging Farmers’ Markets in Slovakia; Peter Dzupka * 9. The Legal Status of the Self-employed in Spain; Alexis Serra * PART III: LEARNING FROM EXPERIENCE * 10. Towards an Ecology of Industrial Relations; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi * 11. SMEs as the Unknown Stakeholder of European Social Dialogue; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi 12. Understanding the Unknown Stakeholder; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi * PART IV: ENTREPRENEURSHIP IN THE POLITICAL ARENA * 13. Separating the Useful from the Beautiful; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi * Conclusions: The Cultural Effort of Separating the Useful from the Beautiful; Massimiliano Di Bitetto, GianMarco Gilardoni and Paolo D’Anselmi

May 2013 uK May 2013 us 232pp 15 b/w tables, 12 figures hardback £60.00 / $100.00 / cn$115.00 9781137331199 canadian rights ebooks available


BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY

Black Women in ManagementPaid Work and Family Formations

Diane Chilangwa Farmer, Kingston University Business School, UK, and African Revival, UK

Black Women in Management identifies some of the differences and/or similarities that exist between these women's career choices and progression and explores how they address socio-cultural and gendered expectations of domestic, social and caring commitments as career women living and working in two urban cities – one African, the other European.

Contents: 1. Feminist Theory, Organisational Theory and Black African Women * 2. Feminism and the Intersection of Gender, Race/Ethnicity and Class in Black Women’s Lives * 3. Women in Professional and Managerial Occupations: An Overview * 4. Feminist Theory and Researching the Other * 5. South African Employment Equity Policies: Success or Failure? * 6. UK

Employment Equity Policies and Their Transnational Recipients * 7. Career Woman, Mother, Wife or Daughter: Untangling the Web and Finding a Balance * 8. Where to From Here

november 2013 uK november 2013 us 240pp 4 figures, 2 b/w tables hardback £70.00 / $115.00 / cn$132.00 9781137335425 canadian rights

A Better World, Inc.How Companies Profit by Solving Global Problems…Where Governments Cannot

Alice Korngold, Korngold Consulting LLC, USA "Through rich examples and a thorough analysis, A Better World, Inc. illustrates that it's not only possible for companies to do well while doing good, but it is increasingly essential." – Kenneth B. Mehlman, KKR "A Better World, Inc. clearly demonstrates that a company and its investors all benefit when they are attentive to economic, environmental, and social factors. Korngold shows the power of market mechanisms in achieving a better world." —George L. Majoros, Jr., Wasserstein & Co., LP "A Better World, Inc. is a treasure chest of great examples of how business is turning challenges into opportunities." —Georg Kell, UN Global Compact

This unique book shows companies and their executives how to profit by developing solutions to the world's most daunting challenges – those that governments cannot, and have not yet addressed. Using case studies, A Better World, Inc. delineates best practices for businesses to maximize revenues and reduce costs.

Contents: 1. Only Global Corporations Have the Resources, Global Reach, and Self-Interest to Build A Better World * 2. Economic Development * 3. Climate Change and Energy * 4. Ecosystems * 5. Education * 6. Healthcare * 7. Human Rights * 8. Successful Companies Ensure Effective Board Governance, Engage Stakeholders, and Collaborate with NGOs and Each Other


Environmental DebtThe Hidden Costs of a Changing Global Economy

Amy Larkin, Greenpeace International, USA'Larkin offers a comprehensive framework to connect the causes of [the environmental and financial] crises to ensure businesses are not derailed by environmental problems' - The Irish Times

In Environmental Debt, award-winning environmentalist Amy Larkin issues a call to recalculate financial contributions of the natural world and the hidden costs of environmental damage. As companies struggle to strategize in these uncertain times, this important book will transform how leaders approach the future of commerce.

June 2013 uK June 2013 us 256pp hardback £17.99 / $27.00 / cn$31.00 9781137278555 canadian rights ebooks available

The Ethics of CreativityEdited by Seana Moran, Clark University, USA, David Cropley, University of South Australia, James Kaufman, California State University at San Bernardino, USA

The Ethics of Creativity illuminates the thorny issues that arise when novel creative ideas collide with what we believe to be 'right' or 'good.' This book tackles questions of when creativity and ethics tend to coincide and when conflict, and how both might be harnessed to support a brighter future for all.

Contents: Introduction: The Crossroads of Creativity and Ethics; Seana Moran * PART I: WHAT ARE THE MORAL MENTAL MECHANISMS INVOLVED IN CREATIVITY, AND HOW DO THEY DEVELOP? * 1. The Development of Moral Imagination; Darcia Narvaez and Kellen Mrkva * 2. Moral Craftsmanship; Mark Coekelbergh * 3. Creativity in Ethical Reasoning; Robert

J. Sternberg * 4. Moral Creativity and Creative Morality; Qin Li and Mihaly Csikszentmihalyi * 5. Creative Artists and Creative Scientists: Where Does the Buck Stop?; James Noonan and Howard Gardner * PART II: WHEN, HOW, AND WHY DOES CREATIVITY LEAD TO POSITIVE OR NEGATIVE ETHICAL IMPACTS - OR BOTH? * 6. A Creativity Alchemy; Ruth Richards * 7. License to Steal: How the Creative Identity Entitles Dishonesty; Lynne C. Vincent and Jack A. Goncalo * 8. Engineering, Ethics, and Creativity: N’er the Twain Shall Meet?; David H. Cropley * 9. Construction or Demolition: Does Problem Construction Influence the Ethicality of Creativity?; Daniel J. Harris, Roni Reiter-Palmon, and Gina Scott Ligon * 10. Intelligent Decision-Making Technology and Computational Ethics; Anthony Finn * PART III: WHAT ROLE DOES ETHICS PLAY IN SUPPORTING OR THWARTING CREATIVITY? * 11. Creative Transformations of Ethical Challenges; Vera John-Steiner and Reuben Hersh * 12. The Hacker Ethic for Gifted Scientists; Kirsi Tirri * 13. The Dialogic Witness: New Metaphors of Creative and Ethical Work in Documentary Photography; Charlotte Dixon and Helen Haste * 14. Neglect of Creativity in Education: A Moral Issue; Arthur Cropley * 15. The Ethical Demands Made on Leaders of Creative Efforts; Michael D. Mumford, David R. Peterson, Alexandra E. MacDougall, Thomas A. Zeni, and Seana Moran * Horizons: An Ethics of Possibility; Seana Moran * Summary: Creativity and Ethics: Two Golden Eggs; David H. Cropley, James C. Kaufman, Michelle Murphy, and Seana Moran

March 2014 uK March 2014 us 320pp 4 b/w tables, 11 figures hardback £65.00 / $100.00 / cn$115.00 9781137333537 Paperback £22.99 / $33.00 / cn$40.00 9781137333520 canadian rights ebooks available

18

BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY

Taking Down the LionThe Triumphant Rise and Tragic Fall of Tyco's Dennis Kozlowski

Catherine S. Neal, Northern Kentucky University, USA

Dennis Kozlowski is an icon of an era of excess and greed: a convicted corporate criminal. With exclusive access to Kozlowski, his papers and key figures in his private and public life, Catherine Neal reveals the extraordinary story behind his meteoric rise, his public fall and humiliation, and Tyco's continued success.

Contents: Preface* Acknowledgments * PART ONE: MOGUL STYLE * Chapter One: Six Women and Six Men * Chapter Two: BA 0.043 * Chapter Three: 950 Fifth Avenue * Chapter Four: Executive Perquisites * Chapter Five: Behind the Elephant * Chapter Six: Becoming CEO * PART TWO: TIMING IS EVERYTHING * Chapter Seven: Big Time Scrutiny * Chapter Eight: The Good Old Days * Chapter Nine: Extraordinary Times * Chapter Ten: You Say You Want a Resolution * Chapter

Eleven: When the CIT Hit the Fan * Chapter Twelve: ‘Oh God, what now?’ * PART THREE: RING AROUND THE WHITE-COLLAR OF CRIMINAL JUSTICE * Chapter Thirteen: ‘Pour encourager les autres’ * Chapter Fourteen: Internal Investigation * Chapter Fifteen: People v. Kozlowski I * Chapter Sixteen: People v. Kozlowski II * Chapter Seventeen: Cut From Whole Cloth * PART FOUR: INGLORIOUS ENDING * Chapter Eighteen: 05A4820 * Chapter Nineteen: Observations * Bibliography * Notes

January 2014 uK January 2014 us 288pp glossy/bw: 10-12 images hardback £18.99 / $28.00 / cn$32.00 9781137278913 canadian rights

The Role of Institutional Investors in Corporate GovernanceAn Empirical Study

Petra Nix, University of Applied Sciences of Northwestern Switzerland, Jean Jinghan Chen, Surrey Business School, UK

What role do independent institutional investors play in the corporate governance of listed German companies? The authors provide insight into an empirical and qualitative research study, exploring the importance of communication and the role, independence and expertise, responsibilities, influence and monitoring of institutional investors.

Contents: 1. Introduction * 2. Fundamentals of Corporate Governance * 3. Methodology * 4. Description of Interview Partners and Categories * 5. Study Results * 6. Study Findings and Analysis * 7. Conclusions and Implications

July 2013 uK July 2013 us 304pp 96 figures, 44 b/w tables hardback £65.00 / $100.00 / cn$115.00 9781137327024 canadian rights ebooks available

Trust and OrganizationsConfidence across Borders

Edited by Marta Reuter, Stockholm University, Sweden, Filip Wijkstrom, Stockholm University, Sweden, Bengt Kristensson Uggla, Åbo Akademi University, Finland

Trust Regimes contributes to a further discussion of the conflicts and dilemmas arising as a result of the transformation trust undergoes when it is concretised in varying institutional contexts.

Contents: 1. Trust Contextualized: Confidence in Theory and Practice; Bengt Kristensson Uggla, Marta Reuter and Filip Wijkström * 2. Currency for Europe: Monetary Solidity, Trust and Identification across National Borders; Johan Fornäs * 3. Can Auditing Generate Trust? The Organisation of Auditing and the Quality of Government; Maria Gustavson and Bo Rothstein * 4. From Global Consumer Power to Local Worker Power; Niklas Egels-Zandén * 5. The Certification Paradox: Monitoring as a

Solution and a Problem; Ingrid Gustafsson and Kristina Tamm Hallström * 6. The Triumph of Feelings: On the Power of Imagery in Business; Lars Strannegård * 7. The Creation of a Crisis of Confidence: A Study of the Mediatization of the Red Cross; Pernilla Petrelius Karlberg, Maria Grafström and Karolina Windell * 8. Trust in the Monitoring of Publicly Funded Services: A Case Study of Two Outsourced Care Homes for the Elderly; Eva Hagbjer, Johnny Lind and Ebba Sjögren * 9. The Grammar of Trust as Ethical Challenge; Bengt Kristensson Uggla * 10. The Historical Incubators of Trust in Sweden: From the Rule of Blood to the Rule of Law; Lars Trägårdh * List of Contributors * Index

December 2013 uK December 2013 us 224pp 6 figures, 2 graphs, 2 illustrations hardback £69.00 / $110.00 / cn$127.00 9781137370747 canadian rights ebooks available

The Cultural and Political Intersection of Fair Trade and JusticeManaging a Global Industry

Tamara L. Stenn, Keene State University, USA

The Cultural and Political Intersection of Fair Trade and Justice is an ethnographic study of the effects of Fair Trade on indigenous women, as reported by the women themselves, and seeks to develop a deeper understanding of Fair Trade, globalization, culture, and policy in building justice.

Contents: 1. The Four Pillars of Fair Trade: Institutions, Consumers, Producers, and Governments * 2. The Justice of Trade * 3. The Andes Today * 4. Meet the Knitters * 5. The Gender of Fair * 6. Indigenous Women and Leadership * Epilogue – Is Fair Trade Fair?

october 2013 uK october 2013 us 288pp 9 graphs, 25 b/w illustrations hardback £60.00 / $95.00 / cn$109.00 9781137335272 canadian rights ebooks available


BUSINESS HISTORY

Embedding CSR into Corporate CultureChallenging the Executive Mind

Diane L. Swanson, Kansas State University, USA"A highly innovative, easily absorbed, practically useful approach to CSR leadership. Swanson has written one of those rare books that speaks directly to experienced corporate practitioners, seasoned academic theorists, and business school students. The book is peppered with tantalizing, creative pairings: 'executive myopia' versus 'normative receptivity,' 'value neglect' versus 'value attunement,' and 'discovery leadership versus amoral leadership.' Swanson's goal is to persuade corporate leaders that CSR practices can enhance economic operations and improve community relations simultaneously. Her message to CSR scholars is to expand, enrich, and operationalize academic understanding of business-and-community relations. No other CSR book displays the practical appeal and theoretical sophistication of this one." - William C. Frederick, Katz Graduate School of Business, University of Pittsburgh, USA

Embedding CSR into Corporate Culture demonstrates that a new frontier for corporate social responsibility is possible in theory and practice. The key idea - discovery leadership - enables corporate managers to deal effectively with problems, issues, and value clashes occurring at the corporation-society interface.

Contents: 1. A Call for Socially Responsible Corporate Leadership * 2. Images of the Self: Toward a Model of CSR Leadership * 3. Corporate Social Performance: The Context for CSR Leadership * 4. Leading Socially-Neglectful Alienated Organizations * 5. Leading Socially-Attuned, Value Cohesive Organizations * 6. The Practice of Value-Attuned Discovery Leadership * 7. The Road Ahead For Research and Education


Corporate Social Responsibility and Regulatory GovernanceTowards Inclusive Development?

Edited by Peter Utting, United Nations Research Institute for Social Development (UNRISD), Switzerland, José Carlos Marques, McGill University, Canada 'Ongoing and recent crises have raised profound questions about the effectiveness and virtues of corporate social responsibility and deregulation. However, concerns about the difficulties and costs of developing adequate, appropriate and effective regulation continue to command attention. This volume sheds much light on these complex issues.' - Jomo Kwame Sundaram, United Nations Assistant Secretary-General for Economic Development

With a new foreword and preface, this IPE Classic assesses the potential and limits of CSR in developing countries, by focusing on aspects that are often

ignored in the CSR literature: historical experience, theoretical perspectives, and institutional and political dimensions of change.

International Political Economy Series

october 2013 uK october 2013 us 344pp 14 b/w tables, 4 figures, 1 table Paperback £21.99 / $34.99 / cn$39.99 9781137355218 canadian rights

business history

Globalizing BeautyConsumerism and Body Aesthetics in the Twentieth Century

Edited by Hartmut Berghoff, German Historical Institute, USA, Thomas Kühne, Clark University, USA'Chock full of useful information and marvelous counterintuitive insights alike, this spectacular collection demonstrates the enormous cultural and economic ramifications of the global pursuit of beauty. Ranging from Jewish pageant queens and the Nazi cosmetics industry through Kikuyu headshavings in Kenya, lipstick in Sumatra, and muscle-men in the postwar U.S. to Muslim male nose jobs in present-day Tehran, the essays scramble all our assumptions about what is traditional and what is modern. This is a fabulous and compelling book.' - Dagmar Herzog, Graduate Center, City University of New York, USA, and author of Sexuality

in Europe: A Twentieth-Century History

This volume aims to advance our understanding of beauty's role in modern consumer societies by bringing together fresh scholarship that addresses a common set of questions from a variety of disciplinary perspectives, including especially history, but also black studies, women's studies, German studies, sociology, and anthropology.

Contents: PART I: BASIC DEVELOPMENTS AND KEY PROBLEMS * PART II: COSMOPOLITAN ATTEMPTS IN INTERWAR EUROPE * PART III: APPROPRIATIONS AND AGENCY IN AFRICA AND ASIA

Worlds of Consumption

october 2013 uK september 2013 us 296pp 18 b/w illustrations, 1 figure hardback £55.00 / $85.00 / cn$98.00 9781137299703 canadian rights

Churnalism, Complacency and CollusionA Critical Introduction to Business and Financial Journalism

Keith J. Butterick, University of Huddersfield, UK

Shedding light on an area of journalism which is little understood, this is a definitive analysis of financial and business journalism - its origins, how and why it developed and how it shapes and influences political debates.

Contents: 1. Business Reporting and the History of Business Journalism * 2. The Business Story * 3. Newspapers * 4. TV/Radio/Electronic Channels of Communication * 5. Business, Financial and Trade Magazines * 6. The Business Journalist * 7. Reporting Labour: Strikes and Industrial Disputes * 8. Reporting the City * 9. Public Relations, Business Journalism and Commercial Pressures * 10. Scandals, Crises and Crashes * 11. Business Journalism and Society * Notes * Bibliography * Index

June 2014 us 248pp hardback $110.00 9780745332048 Paperback $35.00 9780745332031 Published by Pluto Press

20

BUSINESS HISTORY

Leadership and Elizabethan CultureEdited by Peter Iver Kaufman, University of North Carolina, USA"This fascinating collection of essays assesses the role of leadership in Elizabethan England across a range of spheres, from church and state to the economy and the theatre. A series of inter- and cross-disciplinary interventions re-evaluate the relative significance of personal rulership and of popular participation in the process of governing the late Tudor polity in international, national, and regional contexts. Kaufman has brought together a hugely impressive team of scholars whose contributions cumulatively encourage a rethink about just how 'republican' the 'monarchical republic' of Elizabeth I could ever really have been." -

Steve Hindle, The Huntington Library, USA

Leadership an Elizabethan Culture studies the challenges confronted by government and church leaders (local and central), the counsel given them, the consequences of their decisions, and the views of leadership circulating in late Tudor literature and drama.

Jepson Studies in Leadership

october 2013 uK october 2013 us 256pp hardback £60.00 / $110.00 / cn$127.00 9781137343352 canadian rights ebooks available

Housework and Housewives in American AdvertisingMarried to the Mop

Jessamyn Neuhaus, SUNY Plattsburgh, USA"Extensively researched in advertising archives, mass magazines, and scholarly studies, this book persuasively argues that advertising for cleaning, food, and other household products has changed only modestly over the past 110 years." - CHOICE"Thorough and interesting ... Neuhaus offers keen observations, and the book is well-written." - Journalism History "This deeply researched analysis makes a valuable contribution to our understanding of how the cultural figure of the housewife in modern American advertising continues to perform the same function as the symbol did at the end of the 1800s, despite the widespread critique of the 1970s." - Juliann

Sivulka, Waseda University and author of Ad Women: How They Impact What We Need, Want, and Buy

From mop-wielding turn-of-the-century housewives to modern soccer moms, American advertising from the late 1800s to today has been consistently depicted housework as women's work. This book analyzes print and TV ads, ad agency documents, and trade journals to show how the housewife framed household work as exclusively feminine care for the family.

Contents: 1. The Laundry Room * 2. The Bathroom * 3. The Kitchen * 4. The Living Room

august 2013 uK august 2013 us 288pp 5 b/w illustrations Paperback £20.00 / $30.00 / cn$34.50 9781137347237 canadian rights ebooks available

The Business of ElectronicsA Concise History

Anand Kumar Sethi, India

The Business of Electronics explores the vibrant history of electronics and uses case studies to examine the companies and people that made history, and explain how we ended up where we are today.

Contents: Preface * 1. Introduction * 2. The Early Years * 3. The People: Inventors, Scientists, Engineers, and ‘Odd Balls’ * 4. The Components: From the Diode to a System on a Chip * 5. The Equipment: Consumer Electronics, Computers & Computing, Industrial Electronics, Instrumentation, Defense and Aerospace Electronics * 6. The Materials and Supplies * 7. The Companies * 8. The Research Establishments * 9. The Growth Clusters: From New Jersey to Silicon Valley, Silicon Glen (Scotland), Bangalore (India), Shanghai, to Skolkovo (Russia) * 10. Electronics around the Globe: Japan, South Korea, Israel, Soviet Union, East Europe,

China, India, The Asian ‘Tigers’, Brazil et al * Index


Advertising in the Age of PersuasionBuilding Brand America, 1941-1961

Dawn Spring, independent scholar"Spring's account is intriguing and makes extensive use of primary sources . . . the book offers useful information to those interested in exploring the interconnections between advertising, domestic politics, and public diplomacy in postwar America." - American Historical Review"Opens new territory for examining the manipulation of domestic and foreign public opinion during the Cold War . . . Spring's work will certainly spark a greater understanding of, and a more sophisticated appreciation for, the nature of America's unique public information programs." - The Journal of American History "Thoroughly researched . . . This volume adds

another layer to an understanding of the ad-intensive society in which Americans live and positions readers to reflect on the ultimate success of a century of global business expansion. Recommended." - CHOICE

In the 1940s and 1950s, American advertisers began an unprecedented collaboration with corporations, media, the government, and organized religion. This history traces the remarkable story of how advertisers ensured that they remained significant players in the postwar global order, developing the influential media infrastructure of today.

Contents: 1. Persuaders in the Public Interest * 2. Miracle, USA * 3. The Brand Names Foundation’s “Worthwhile Community Activity” * 4. “Advertising - A New Weapon in the Worldwide Fight for Freedom” * 5. Saving the World through Religious Revival * 6. “The Crusade for Freedom” * 7. One Nation, One World with Television * 8. “The Conscience of America” and “The Arsenal of Persuasion”

July 2013 uK July 2013 us 246pp Paperback £20.00 / $30.00 / cn$34.50 9781137347176 canadian rights ebooks available


ECONOMICS

Ferranti. A HistoryVolume 3: Management, Mergers and Fraud 1987–1993

John F. Wilson, University of Liverpool, UK

This study of Ferranti in its last six years of a long history provides a detailed exposition of the British and American businessmen who combined to terminate one of the UK's leading defence electronics firms.

Contents: 1. Ferranti by the Mid-1980s * 2. The Rise of ISC * 3. A Step too Far? Merger with ISC * 4. From Honeymoon to Divorce * 5. Investigations and Court Cases * 6. The Rescue Strategy * 7. The ‘New Ferranti International’ * 8. Demise and Epilogue * Appendix A: The Financing of Ferranti, 1890–1993 * Appendix B: Profitability and Return on Capital Employed at Ferranti, 1892–1993 * Appendix C: Turnover and Employment at Ferranti, 1890–1993 * Appendix D: Chairmen and Directors of Ferranti, 1905–93 * Bibliography

June 2013 us 336pp 10 b&w halftones & 14 b&w tables hardback $115.00 9780719088391 Published by Manchester university Press

econoMics

Economics for the Curious Inside the Minds of 12 Nobel Laureates

Edited by Robert M. Solow, Massachusetts Institute of Technology, USA

Twelve Nobel Laureates take readers on a tour of some of the everyday issues that can be explored using basic economic principles. Topics include how economic tools can be used to rebuild nations in the aftermath of a war; financing retirement as longevity increases and what governments should really be doing to boost the economy.

Contents: 1. Depressions are Different; Paul Krugman * 2. Rethinking Economics: A Classical Perspective; Vernon L. Smith * 3. Employment and Unemployment; Peter Diamond * 4. Unemployment During and After the Great Recession; Dale T. Mortensen * 5. Long Term Trends and Stuctural Change in the Global Economy; Michael Spence * 6. On Policy Consistency;

Finn E. Kydland * 7. Natural Resources and Sustainability; Robert Solow * 8. Research Studies Approaching Cooperative Games with New Methods; John F. Nash, Jr * 9. Interdisciplinary Social Science: The Transaction Cost Economics Project; Oliver E. Williamson * 10. Financing Retirement; William F. Sharpe * 11. How Should We Elect Our Leaders?; Eric Maskin * 12. Standards for State-Building Interventions; Roger Myerson

January 2014 uK January 2014 us 208pp 14 figures, 4 tables hardback £12.99 / $20.00 / cn$20.00 9781137383587 canadian rights

Fiscal and Debt Policies for the FutureEdited by Philip Arestis, University of Cambridge, UK, and University of the Basque Country, Spain, Malcolm Sawyer, University of Leeds, UK

Fiscal and Debt Policies for the Future offers a detailed analysis and informed comment on the future of emerging economic policies. It is essential reading for all postgraduates and scholars looking for expert discussion and debate on the issues surrounding economic policy.

Contents: 1. The Formulation of Debt and Deficit Policies: Democracy, Technocracy and Public Policymaking; Y.Kitromilides * 2. Prospects of Future Fiscal and Debt Policies in the UK; P.Arestis and M.Sawyer * 3. Future Fiscal and Debt Policies: Germany in the Context of the European Monetary Union; E.Hein and A.Truger * 4. Sustainable Future Fiscal and Debt Policies for Spain; J.Ferreiro, C.Gomez and F.Serrano * 5. Prospects of Debt and Deficits in the New French Political Era; J.Creel, P.Hubert and F.Saraceno * 6. Fiscal Federalism and Debt-Financing in China; Y.He, Kun-Chin Lin and R.Tao * 7. Fiscal and Debt Policies for Sustainable US Growth; G.Zezza

International Papers in Political Economy

March 2014 uK March 2014 us 272pp hardback £70.00 / $110.00 / cn$127.00 9781137269522 canadian rights




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22

ECONOMICS

Capital and the Debt Trap Learning from Cooperatives in the Global Crisis

Claudia Sanchez Bajo, expert in development studies, Belgium, Bruno Roelants, CICOPA, Belgium'This elegant and deeply-informed inquiry weaves together several themes, each significant in itself, even more so as their relations are developed: the deep and persistent crises of capitalism, in the current phase highly financialized, and the fundamental issue of decision-making in social and economic institutions, with special attention to the elaborate growth of cooperatives of many varieties, the forms they have taken, the problems they face, and their great promise in overcoming economic crises, social malaise, and democratic dysfunction.' - Noam Chomsky, Massachusetts Institute of Technology, USA

The financial crisis is destroying wealth but is also a remarkable opportunity to uncover the ways by which debt can be used to regulate the economic system. This book uses four case studies of cooperatives to give an in-depth analysis on how they have braved the crisis and continued to generate wealth.

Contents: Introduction * The Mother Of All Crises? * Causes And Mechanisms * Shifting Control versus Ownership * Cooperatives: Importance, Resilience and Rationality * Natividad Island Fishermen’s and Divers’ Cooperative, Mexico: Managing Natural Resources to Generate Wealth * Ceralep Société Nouvelle, France: David and Goliath in the Glocal Economy * The Desjardins Cooperative Group: A Financial Movement For Quebec’s Development * The Mondragon Cooperative Group: Local Development With A Global Vision * The Global Crisis: Mother of all Warnings

December 2013 uK December 2013 us 300pp 2 b/w tables, 1 diagram Paperback £18.99 / $30.00 / cn$34.50 9781137372352 canadian rights

Monetary Policies, Banking Systems, Regulatory Convergence, Efficiency and Growth in the Mediterranean

Rym Ayadi, Centre for European Policy Studies, Belgium, Sami Mouley, University of Tunis, Tunisia

Monetary Policies, Banking Systems, Regulatory Convergence, Efficiency and Growth in the Mediterranean assesses the challenges facing monetary policies and the independence of central banks. It explores banking systems and examines the impact of monetary policy and banking sector regulations on bank efficiency and economic growth in the Southern and Eastern Mediterranean, at the same time investigating the level of convergence of regulatory practices and efficiency to EU Mediterranean standards.

Contents: 1. Monetary Policy and Central Banking Independence * 2. Overview of the National Banking Systems

and Reforms * 3. Convergence of Banking Sectors Regulations * 4. Analysis of Banking Efficiency and Convergence * 5. Impact of Monetary Policy and Bank Regulations on Efficiency * 6. Impact of Bank Regulations on Growth * 7. Conclusions

Palgrave Macmillan Studies in Banking and Financial Institutions

november 2013 uK november 2013 us 296pp 54 b/w tables, 49 figures hardback £70.00 / $100.00 / cn$115.00 9781137003478 canadian rights ebooks available

Free Market RevolutionHow Ayn Rand's Ideas Can End Big Government

Yaron Brook, Don Watkins, both at Ayn Rand Institute, USA

Free Market Revolution argues that the answer to our current economic woes lies not in "trickle-down government" but in Ayn Rand's philosophy of capitalism and self-interest. The authors apply Rand's ideas to today's political events addressing key issues including the debt crisis, inflation, regulation, and the welfare state.

Contents: Introduction * The Incredible Unshrinking Government * Why Government Grows * With Friends Like These... * The 2008 Housing Meltdown: A Crisis That Government Built * Rethinking Selfishness * The Morality of Success * The Business of Business * The Nobility of the Profit Motive * Selfishness Unleashed * The Dynamism of the Market

* The Regulatory State and Its Victims * The Immoral Entitlement State * You Are Not Your Brother’s Health Care Provider * Stopping the Growth of the State * Index


Economic Reform NowA Global Manifesto to Rescue our Sinking Economies

Heiner Flassbeck, UN Conferece on Trade and Development, Germany, Paul Davidson, University of Tennessee Knoxville, USA, James K. Galbraith, University of Texas Austin, USA, Richard Koo, Nomura Research Institute, Japan, Jayati Ghosh, Jawaharlal Nehru University, India

In Economic Reform Now, some of the world's leading economists issue a strong warning on the grave errors that are threatening to force the global economy over the brink. As Europe moves closer to economic disaster, and America fights double-digit unemployment, this is a must-read for policy makers and those concerned with the economy.

Contents: Preface * Paul Davidson: Uncertainty and fiscal austerity policy * James Galbraith: New Thinking and a strategic

Policy Agenda * Heiner Flassbeck: Labour markets and economic development * Richard Koo: Balance Sheet Recessions and the Global Economic Crisis * Jayati Ghosh: Economic integration and global crises: A perspective from the developing world * Act now! – The Manifesto: A new agenda for global economic policies * About the authors * References

november 2013 uK october 2013 us 192pp 19 figures hardback £17.99 / $27.00 / cn$31.00 9781137361653 canadian rights ebooks available


ECONOMICS

Morals and Markets The Dangerous Balance2nd edition

Daniel Friedman, University of California Santa Cruz, USA, Daniel McNeill, author, USA

Friedman and McNeill draw on recent research in evolutionary game theory and behavioral economics to explore the relationship between our moral codes and our market systems. They show how imbalance between morals and markets is at the root of the recent corporate scandals in the US as well as the global financial crisis the world continues to face.

Contents: Table of Contents * Prologue: A Tale of Two Tilts * PART I. TWO HALVES OF THE BALANCE * 1. The Savanna Code: What Good Are Morals? * 2. The Rise of Wealth: How We Became Civilized and Started Shopping * PART II. WORLDS OUT OF KILTER * 3. From Melqart to Zombieworld: Adventures in Imbalance * 4. Madness, Lies, and Crashes: When Prices Run Free

* 5. Blundering Back To Balance: TARP and Tear Gas * 6. China: Morals and the Rush to Wealth * PART III. LIFE AROUND US * 7. From Hudson’s Bay to eBay: Why Some People Like Going to Work * 8. Markets and Sin: Murder, Mega-Casinos, and Drug Wars * 9. Underworlds: The Tao of Gangs * 10. Cooling the Earth: The Preservation Markets * 11. The World Ahead

June 2013 uK June 2013 us 304pp Paperback £13.99 / $22.00 / cn$25.00 9781137282583 canadian rights ebooks available

The Supermodel and the Brillo BoxBack Stories and Peculiar Economics from the World of Contemporary Art

Don Thompson, Schulich School of Business, York University, Canada

Acquiring contemporary art is about passion and lust, but it is also about branding, the back story, the relationship of money and status, and sometimes, about celebrity. The Supermodel and the Brillo Box offers an inside look the economics and psychology of the contemporary art market from the 2008 crash to today.

May 2014 uK May 2014 us 288pp 8 pages color photos hardback £16.99 / $27.00 / cn$31.00 9781137279088 canadian rights

The ReckoningDebt, Democracy, and the Future of American Power

Michael Moran, Renaissance Insight, USA

The Reckoning explores the forces that are converging to challenge US global leadership, a shift that will have serious consequences for the wider world as well; countries that depend on the US will have to fend for themselves, and revolutions will succeed or fail unaided.

June 2013 uK June 2013 us 256pp Paperback £11.99 / $17.00 / cn$19.00 9781137278333 canadian rights ebooks available

The Zero Marginal Cost SocietyThe Internet of Things, the Collaborative Commons, and the Eclipse of Capitalism

Jeremy Rifkin, University of Pennsylvania and Foundation on Economic Trends, USA

The Zero Marginal Cost Society examines how the shift to an extremely interconnected world is making the core values and institutions upon which we've based our lives, including private property, representative democracy, and national boundaries, obsolete, and looks to the new values and institutions that will propel the next great economic era.

Contents: 1. The Great Paradigm Shift from Capitalism to Collaboratism * PART I: THE UNTOLD HISTORY OF CAPITALISM * 2. The European Enclosures and the Birth of the Market Economy * 3. The Courtship of Capitalism and Economies of Scale * 4. Human Nature Through a Capitalist Lens * PART II: THE NEAR ZERO MARGINAL COST SOCIETY * 5. The Exponential Race to a Free Economy * 6. 3D Printing: From Mass Production to Production by the Masses * 7. MOOCs and a Zero Marginal Cost Education * 8. The Birth of the Prosumer * PART III: THE RISE OF THE COLLABORATIVE COMMONS * 9. The Comedy of the Commons * 10. The Collabortists Prepare for Battle * 11. The Struggle to Define and Control the Intelligent Infrastructure * PART IV: SOCIAL CAPITAL AND THE SHARING ECONOMY * 12. The Transformation from Ownership to Access * 13. Crowdsourcing Capital, Democratizing Currency, and Humanizing Entrepreneurship * PART V: THE ECONOMY OF ABUNDANCE * 14. Sustaining Abundance * 15. The Three Wilds Cards of the Apocalypse * 16. A Biosphere Lifestyle * Afterward: A Personal Note

april 2014 uK april 2014 us 352pp hardback £17.99 / $28.00 / cn$32.00 9781137278463 canadian rights

24

ECONOMICS

The Heretic’s Guide to Global FinanceHacking the Future of Money

Brett Scott, Finance Innovation Lab, UK

The Heretic's Guide to Global Finance is a practical handbook for campaigners, academics and students who wish to deepen their understanding of the inner workings of the financial sector. It shows how financial knowledge can be used to build effective social and environmental campaigns.

Contents: Introduction * PART I: EXPLORING * 1. Putting on Financial Goggles * 2. Getting Technical * PART II: JAMMING * 3. Financial Culture-Hacking * 4. Economic Circuit-bending * PART III: BUILDING * 5. Building Trojan Horses * 6. #DIY Finance * Conclusion * References * Index

May 2013 us 240pp 5-10 b/w illustrations hardback $80.00 9780745333519 Paperback $21.00 9780745333502 Published by Pluto Press

Crucible of ResistanceGreece, the Eurozone and the World Economy

Euclid Tsakalotos, University of Kent at Canterbury, UK, Christos Laskos, based in Greece

Crucible of Resistance seeks to challenge the mainstream account of the 'Greek Crisis' and situate it within a broader regional context and ultimately a critique of the world economic system.

Contents: List of figures and tables * Introduction: The Greek Crisis In Context * 1. Neo-Liberalism As Modernization * 2. The Greek Economy And Society On The Eve Of The Crisis * 3. The Eurozone Crisis In Context * 4 From Crisis To Permanent Austerity * 5. The Underdogs Strike Back * 6. Out Of The Mire: Arguments Within The Greek Left * Notes * Index

september 2013 us 192pp hardback $95.00 9780745333816 Paperback $27.00 9780745333809 Published by Pluto Press

The Digital Currency ChallengeShaping Online Payment Systems Through U.S. Financial Regulations

Philip Mullan, PDX Currency Corporation, USA

Private online digital currency systems around the globe offer all people accessible, convenient, and inexpensive everyday financial tools which do not require a bank. Digital currency systems facilitate local and international fund transfers, online and offline payments, plus simple cash-to-digital everyday financial products without the need for a conventional bank account or any retail bank product. Through the eyes and experiences of an industry insider, this book will detail more than a decade inside the digital currency business. Also included will be the creation of popular online digital currency systems during the late 1990’s plus growth and changes to the industry until present day; and how tightening US regulations in the online payments industry halted the use of any digital currency products in the U.S, while at the same time stimulating the creation of new and innovative digital currency products in other countries. The book will show what people or groups use digital currency and why, plus changes to this demographic over the past decade.

Contents: SECTION I THE BIRTH OF AN INDUSTRY * 1. Introduction - Solving global payment issues with private digital currency * 2. Pros and cons of early ecash products * 3. Getting started with digital currency * 4. Conventional bank payments vs private digital currency * 5. The economics & theory behind new digital currency systems * 6. Building better money * 6.1. e-gold Ltd. * 7. Establishing the environment for community and commercial applications * 7.1. Russian economy * 7.2. Webmoney Transfer * 8. Integrating new digital currency financial products into retail consumer markets * 9. Scaling existing digital currency payment systems for global use * SECTION II SHAPING SYSTEMS THROUGH FINANCIAL REGULATIONS * 10. Introduction - The developing social, technological and global trends that are reshaping personal financial services * 11. How proactive regulatory action can improve the development of future systems * 12. Pros and cons of regulatory changes in global digital currency systems * 13. The outcome of interaction with U.S. regulatory agencies * 14. Software and technology operating behind the regulatory curve * 14.1. GoldMoney case study * 15. Benefits of new software structures in retail commercial markets * 15.1. Bitcoin case study * 16. The high cost of ignoring regulations * 16.1. Liberty Reserve case study * SECTION III EMERGING MARKETS * 17. Building the perfect digital payment system * 18. Defining the core design elements that will drive future growth * 18.1. Group dynamic of Open Source alternative currency * 18.2. Business objectives of implementing a new digital currency * 19. New product marketing for personal and commercial customers * 20. Avoiding past issues and regulatory pitfalls * 21. Employing a person-2-person approach in creating new digital currency structures * 22. How previous business outcomes can change the implementation of any new digital currency system * 23. Practical currency system designs for future commercial markets * 24. The economics and theory of future digital currency systems

May 2014 uK May 2014 us 192pp hardback £45.00 / $67.50 / cn$115.00 9781137382542 canadian rights


ENTREPRENEURSHIP AND SMALL BUSINESS

entrePreneurshiP anD sMall business

Secrets of Silicon Valley What Everyone Else Can Learn From the Innovation Capital of the World

Deborah Perry Piscione, Alley to the Valley, USA "A powerful combination of history, original reporting and anthropological observation, Secrets of Silicon Valley dares every politician in America - or better, the world - to not learn from Silicon Valley's success and its continuous cycles of innovation. Perry Piscione pulls back the curtain for policymakers, revealing the answers we've all been waiting for." - Rep. Ileana Ros-Lehtinen, Chairman of the House Foreign Affairs Committee "A valuable glimpse of a mecca of innovation." - Kirkus Reviews

In Secrets of Silicon Valley, entrepreneur and media commentator Deborah Perry Piscione takes us inside

this vibrant ecosystem where meritocracy rules the day. She explores Silicon Valley's exceptionally risk-tolerant culture, and why it thrives despite the many laws that make California one of the worst states in the union for business.

april 2013 uK april 2013 us 256pp 10 b/w photos hardback £17.99 / $27.00 / cn$31.00 9780230342118 canadian rights ebooks available

UberpreneursHow to Create Innovative Global Businesses and Transform Human Societies

Peter Andrews, Australian Academy of Technological Sciences and Engineering and the Australian Institute of Company Directors, Fiona Wood, science and innovation policy analyst, Australia'This is a book packed with energy, hope, and power. By focusing on the trajectories of some of the most extraordinary entrepreneurs of our time, Andrews and Wood remind us of the immense transformative power of individuals relative to governments and other institutions.' - Yves Tiberghien, Institute of Asian Research, University of British Columbia

Exploring the lives and achievements of 36 extraordinary individuals from across 18 nations and every continent, this books champions innovators: the disruptive individuals whose heroic visions and

indomitable spirits are redefining the economic and social structure of our world.

Contents: PART I BIG BUSINESS * PART II HIGH TECHNOLOGY * PART III HAPPY PEOPLE * PART IV BETTER WORLD * PART V THE ORIGIN OF THE SPECIES

December 2013 uK January 2014 us 338pp 14 colour tables hardback £22.99 / $35.00 / cn$40.00 9781137376145 canadian rights ebooks available

Gender and Entrepreneurship in IranMicroenterprise and the Informal Sector

Roksana Bahramitash, University of Montreal, Canada

Gender and Entrepreneurship in Iran provides insight into the role of informal networks in employment creation in Iran.

Contents: Introduction * 1. Social Capital, Social Net Work and Micro Enterprise * 2. Women and the Informal Economy: A Literature Review * 3. Women’s Employment in Iran: An Overview * 4. Gender and Informal Economy in Iran: A Review of Previous work * 5. Field Work: Female Workers * 6. Field Work: Male Workers: Comparing the Two Sample (Male with Female) * Conclusion

october 2013 uK october 2013 us 236pp 26 b/w tables hardback £62.50 / $110.00 / cn$127.00 9781137342867 canadian rights ebooks available

Beyond the Business Plan10 Principles for New Venture Explorers

Simon Bridge, University of Ulster, UK, Cecilia Hegarty, PLATO EBR, N. Ireland and Ireland

This insightful practical guide argues that the traditional business plan may not be appropriate for many new ventures and presents an alternative, effectual approach that encourages flexibility and development through exploration and experience. 10 principles demonstrate how to respond better to uncertainty during the business development process.

Contents: PART I – WHY LOOK BEYOND THE BUSINESS PLAN * 1. The purpose of this book * 2. Business plans - why are they advocated? * 3. Are business plans appropriate? * 4. Business plans are not the only option * 5. Enterprise and exploration * 6. A guide for explorers? * PART II – THE TEN PRINCIPLES * 7. The starting point: understanding how to explore * 8. Principle

1 - An enterprise is a means not an end * 9. Principle 2 - Don’t commit more than you can afford to lose * 10. Principle 3 - Start from where you are * 11. Principle 4 - Carry out reality checks and make appropriate plans * 12. Principle 5 - The only reliable test is a real one * 13. Principle 6 - Get started and get some momentum * 14. Principle 7 - Accept uncertainty * 15. Principle 8 - Look for opportunities * 16. Principle 9 - Build and use social capital * 17. Principle 10 - Acquire the relevant skills * 18. Following the Principles * PART III – SEEKING A BALANCED PERSPECTIVE * 19. Striking a balance * 20. Comparing approaches * 21. Some reflections and implications * 22. Postscript - The relevance of exploring * PART IV - FURTHER INFORMATION

october 2013 uK november 2013 us 294pp 14 figures, 2 b/w line drawings hardback £19.99 / $32.00 / cn$37.00 9781137332868 canadian rights ebooks available

26


Social Enterprise in Emerging Market CountriesNo Free Ride

Nicole Etchart, Loic Comolli, both at NESsT International, USA

Social Enterprise in Emerging Market Countries provides a clear picture of where impact enterprises are, where they need to go, who the players in the impact enterprise field are, and how they can take the bold steps needed to facilitate the growth and impact of unique models.

Contents: Foreword * About NESsT * Preface * Acknowledgments * 1. The Opportunity for Social Enterprise in Emerging Markets * PART I: REGULATION AND POLICY * 2. The Regulatory and Policy Vacuum for Social Enterprise in Latin America * 3. Trade-offs Between Regulation and Fostering of Social Enterprise: the Case of European Union Policies * PART II: ACCELERATION AND SCALING STRATEGIES * 4. Social

Enterprises: the Emergence and Evolution of Support Structures * 5. First-Stage Scaling: Moving Early-Stage Enterprises to Expansion * PART III: CAPITAL FOR GROWING SOCIAL ENTERPRISE * 6. Donor Giving and Social Enterprise in Latin America - A Fragmented Landscape * 7. Betting on Higher Social Returns – Pioneer Donors Show the Way * 8. The (Stair)case for Mixed Financial Instruments * 9. Early Stage Impact Investing in Latin America * 10. The Road is Worth Going Down * Appendix 1.1- Research Approach and Methodology * NESsT Glossary of Terms * Bibliography

December 2013 uK December 2013 us 268pp 32 b/w tables, 7 graphs, 4 b/w line drawings, 5 b/w illus hardback £69.00 / $110.00 / cn$127.00 9781137373274 canadian rights ebooks available

The Craft Beer RevolutionHow a Band of Microbrewers Is Transforming the World's Favorite Drink

Steve Hindy, Brooklyn Brewery, USA

Over the past 30 years craft beer has exploded in growth. Today, there are over 2,400 craft breweries in the US, and their influence is spreading globally. Steve Hindy, co-founder of the Brooklyn Brewery, tells the inside story of how a band of microbrewers came together to become one of America's great entrepreneurial triumphs.

May 2014 uK april 2014 us 272pp 8-page reg stock, more images interpsersed hardback £16.99 / $25.00 / cn$29.00 9781137278760 canadian rights

Family Business SuccessionYour Roadmap to Continuity

Kelly LeCouvie, Jennifer Pendergast, both at Family Business Consulting Group, USA'All too often, family businesses rely on the success of the past and are unprepared for the future. Finally, we have an all-in-one guide to running this unique type of organization from two highly respected pioneers in the field, with a particularly valuable emphasis on leading transition and change.' —Marshall Goldsmith, author/editor of 34 books, including New York Times bestsellers, MOJO and What Got You Here Won't Get You There 'If you want your family business to succeed, this book is for you! Great for all shareholders from those new to family business to the veterans. The authors ask the questions you may not have

thought to ask yourself, verifying that you have covered all your bases from shareholder agreements to leadership succession. Family Business Succession is a must read for all who want the best for their family business.' —Phil Clemens, The Clemens Family Corporation

Drawing on original research, case studies, and white papers, this book offers a comprehensive look at family business continuity planning, which is critical to the success of every family business.

Contents: 1. The Opportunities and Challenges of Continuity * 2. The Foundation of Continuity: A Vision for the Future * 3. Ownership Continuity * 4. Leadership Continuity * 5. The Role of Business Governance in Continuity Planning * 6. The Role of Family Governance in Continuity Planning * 7. The Critical Role of Organizational Culture in Continuity * 8. The Road Ahead * Appendices


Entrepreneurship and Regional DevelopmentThe Role of Clusters

Héctor O. Rocha, IAE Business School, Argentina

Entrepreneurship and Regional Development aims to make a theoretical and practical contribution meeting the need for studies on the impact of clusters on entrepreneurship and societal outcomes. This book aims to answer the following research question: Do clusters matter to entrepreneurship and entrepreneurship outcomes at the societal level?

Contents: 1. Introduction * 2. Reviewing and Discovering the Concepts * 3. Elaborating a Socio-economic Theory of the Impact of Clusters on Entrepreneurship and Entrepreneurship Regional Outcomes * 4. Preparing the Terrain for Empirical Testing * 5. Getting Results * 6. Making an Academic and Policy Contribution

november 2013 uK november 2013 us 360pp 19 figures, 36 b/w tables, 3 b/w illustrations hardback £70.00 / $115.00 / cn$132.00 9781137298256 canadian rights ebooks available



Startup Rising The Entrepreneurial Revolution Remaking the Middle East

Christopher M. Schroeder, entrepreneur and angel investor, USA '[Schroeder] paints a remarkable picture of the entrepreneurial shift going on in Dubai, Egypt, Jordan, Lebanon, Saudi Arabia, and other regions…illuminating.'—Publishers Weekly 'Entrepreneurship isn't about just starting a business - it's a way of looking at the world. In this terrific book, Schroeder profiles dozens of innovators in the Middle East who are world class exemplars of this way of thinking. They're taking control of their lives, starting amazing businesses, and changing the world. There's no better guide to the Middle East's own Silicon Valley than Christopher M. Schroeder. Highly recommended.'—Reid Hoffman, LinkedIn and The

Start-up of You In the midst of the Arab Spring, another revolution emerged which promises to reinvent the region as a centre of innovation and progress: entrepreneurship. Seasoned investor Christopher Schroeder met thousands of talented, successful entrepreneurs and the companies willing to invest in them to understand this fertile business ground.

Contents: Foreword by Marc Andreessen * Chapter 1: Celebration of Entrepreneurship * Chapter 2: Work-Around – ‘Entrepreneurship Isn’t New to the Middle East’ * Chapter 3: The New Breed * Chapter 4: Leap Frog * Chapter 5: The Ecosystem Builders * Chapter 6: Start-Up/Turn-Around - The Education of a New Generation * Chapter 7: The New Middle East: Women at the Startup Helm * Chapter 8: Religion and the Ecosystem * Chapter 9: Not a Matter of Whether, But When

august 2013 uK august 2013 us 256pp 8 b/w photos hardback £17.99 / $27.00 / cn$31.00 9780230342224 canadian rights ebooks available

Second Stage EntrepreneurshipTen Proven Strategies for Driving Aggressive Growth

Daniel J. Weinfurter, Chicago Growth Consultants, USA 'In an era where it seems everyone is focused on 'launching' new ventures, finally someone is highlighting the issues around 'growing' a new business. Weinfurter provides practical advice on how to address the challenges of growth to insure a business scales.' - Linda Darragh, Kellogg Innovation & Entrepreneurship Initiative (KIEI), and Kellogg School of Management, Northwestern University

Second Stage Entrepreneurship shows the aspiring entrepreneur how to create significant growth as their company scales its way to the top through the development of organizational structure; from setting up an effective company culture; to structuring an

effective sales team; to helping create stand out customer interactions.

Contents: Table Of Contents * Foreword by Gary Loveman, Chairman and CEO of Caesar’s Entertainment * Introduction * 1. Grow or Die * 2. New Capital Sources * 3. Install a Board of Directors * 4. Create, Don’t Compete * 5. Hiring Smart! * 6. The New Model for Selling * 7. Just Do It! Managing Beyond Metrics * 8. The Total Customer Experience * 9. Culture Matters * 10. The Keys to Effective Leadership * Appendix - Exit Strategy: Moving On

november 2013 uK october 2013 us 224pp 4 figures hardback £20.00 / $30.00 / cn$34.50 9781137302588 canadian rights ebooks available

The Entrepreneur in HistoryFrom Medieval Merchant to Modern Business Leader

Mark Casson, University of Reading, UK, Catherine Casson, University of Birmingham, UK

Covering the period c.1200-c.2000, this book provides an innovative investigation of entrepreneurship in a long-run historical perspective, presenting new insights into the personal characteristics of successful business people and deepening our understanding of the roots of industrialization and economic growth.

Contents: Preface and Acknowledgements * 1. A New Research Agenda * 2. Perspectives on Entrepreneurship * 3. The Historical Significance of the Entrepreneur * 4. Case Studies: The Entrepreneur in Context * 5. The Social Embeddedness of Entrepreneurship

June 2013 uK June 2013 us 148pp 7 b/w tables hardback £45.00 / $67.50 / cn$78.00 9781137305817 canadian rights ebooks available

A Guide to SME FinancingDavid Munro, Maxwell Stamp Consultancy, Saudi Arabia

A Guide to SME Finance is a brief guide to designing and implementing a SME finance program within a commercial bank or other financial institution, such as an NGO.

Contents: 1. Introduction: The Actuality and Potential of SMEs in Developing Economies * 2. What is an SME? And How do SMEs Differ from Microenterprises? * 3. Why Are SMEs Appropriate for Bank Financing * 4. How May Banks Address the Constraints and Perceived Drawbacks to Financing SME’s? * 5. An Outline of the Application, Analysis and Approval Process: The Centrality of Credit Analysis * 6. Streamlining and Templatizing the Credit Analysis Process * 7. Staff Training * 8. Documentation: Loan Agreements and Documentary Requirements * 9. Marketing

and Creating a Portfolio * 10. Monitoring SME Loan Income/Performance Monitoring of Credit/Marketing Officers * 11. Reports, Repayment Monitoring and Collections * 12. Setting Up an SME Unit – Is It a Good Idea? * 13. Value Propositions/Types of Products * 14. Role of Loan Guarantees

July 2013 uK July 2013 us 112pp 13 b/w tables, 1 b/w line drawing hardback £45.00 / $67.50 / cn$78.00 9781137375759 canadian rights ebooks available

EUROPEAN BUSINESS

euroPean business

Germany’s Economic RenaissanceLessons for the United States

Jack Ewing, The International New York Times, Germany

Can American companies learn to operate like German Mittelstand manufacturers? Find the answer to this question in Germany's Economic Renaissance.

Contents: 1. A Brief History of Made in Germany * 2. Revival * 3. The Seeds of Complacency * 4. Renaissance * 5. The Soul of the German Economy * 6. Boldly Cautious * 7. ‘We’re Never the Cheapest’ * 8. Mini Multinationals * 9. Little Swabia and the Art of Global Manufacturing * 10. Cars, Engineers, and the Internet * 11. ‘Azubis’ and the Skills Pipeline * 12. The Education of a German Manager * 13. The Seeds of Complacency (II) * 14. Lessons for the Rest of the World

april 2014 uK april 2014 us 160pp hardback £31.50 / $50.00 / cn$57.50 9781137349736 canadian rights

Re-Examining EU Policies from a Global PerspectiveScenarios for Future Developments

Edited by Monica Raileanu-Szeles, Transilvania University of Brasov, Romania

New perspectives and analyses of key European policies through their past successes and failures, present challenges such as the global financial crisis and future developments. This book captures a critical turning point in the functioning of European policies and highlights the necessity of quick adjustments for critical new global developments.

Contents: PART I: THE EUROPEAN MONETARY POLICY AND THE EURO DERIVE IN THE AFTERMATH OF THE ECONOMIC CRISIS * PART II: CRISIS AND PROSPECTS FOR THE WELFARE STATE IN THE EUROPEAN UNION * PART III: EUROPEAN ENERGY POLICY: PAST AND PRESENT CHALLENGES * PART IV: PAST, PRESENT AND FUTURE CHALLENGES FOR THE COMMON AGRICULTURAL POLICY * PART V: CURRENT FEATURES AND PERSPECTIVES OF EU TRADE POLICY * PART VI: EU COMMON FISHERIES POLICY

november 2013 uK november 2013 us 184pp 3 b/w tables hardback £65.00 / $100.00 / cn$115.00 9781137307057 canadian rights ebooks available

huMan resource ManageMent anD eMPloyee relations

Work With Me The 8 Blind Spots Between Men and Women in Business

Barbara Annis, John GrayWork With Me is the timely collaboration of two of the world’s foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work. Annis and Gray reveal, for the first time, survey results of over 100,000 in-depth interviews of men and women executives in over 60 Fortune 500 companies. Readers will discover the Eight Gender Blind Spots, the false assumptions and opinions men and women have of each other, and in many ways, believe of themselves.

May 2013 uK May 2013 us 272pp hardback £16.99 / $27.00 / cn$31.00 9780230341906 canadian rights

The End of the Performance ReviewA New Approach to Appraising Employee Performance

Tim Baker, WINNERS-AT-WORK Pty Ltd, Australia 'Tim Baker's new book revolutionizes the way to view and conduct employee appraisals. His method is brilliant in its simplicity and highly effective in its approach. 'The End' for the traditional performance review but just the beginning for a groundbreaking new model.' - Marshall Goldsmith, global leadership thinker and million-selling author or editor of 32 books, including the New York Times bestsellers, MOJO and What Got You Here Won't get You There

A thoroughly tested, distinctive alternative to the appraisal process that draws on well-established principles of organizational behavior. Based around Tim Baker's '5 Conversations' approach, and with a timely focus on fostering innovation, this book is practical and

easy to use – featuring case studies, interviews and useful templates.

Contents: 1. Abolish the Standard Performance Review * 2. The 5 Conversations Framework * 3. The Climate Review Conversation * 4. Moving from Job-Focus to Performance-Focus * 5. Bye Bye Job Description * 6. The Strengths and Talents Conversation * 7. The Opportunities for Growth Conversation * 8. The Learning and Development Conversation * 9. The Innovation and Continuous Improvement Conversation * 10. Implementing the 5 Conversations Framework * 11. The Final Conversation

october 2013 uK november 2013 us 256pp 2 b/w tables, 1 diagram Paperback £19.99 / $35.00 / cn$40.00 9781137347497 canadian rights ebooks available

28

HUMAN RESOURCE MANAGEMENT AND EMPLOYEE RELATIONS

Beyond the Job Description How Managers and Employees Can Navigate the True Demands of the Job

Jesse Sostrin, Sostrin Consulting, USA 'Jesse Sostrin provides a powerful performance tool, Nav-Maps, to help employee's resolve everyday challenges that threaten individual and organizational success. Beyond the Job Description presents effective, easy to follow methods that reveal the hidden, ill-defined, individual performance expectations shared by most organizations.' —Maclynn R. Brinton, InfoGard Laboratories, Inc.

When work becomes messy and complicated, we stop getting good work done, we lose sight of the things that inspire us, and sometimes we disengage. This book helps you translate your challenges at work into useful insights that boost learning and performance, and make your time spent at work a little better.

Contents: Dedication * Preface * Introduction * PART I: THE HIDDEN PATH TO SUCCESS AT WORK * 1. The Myth of Your Working Life * 2. Re-Thinking the Way We Work * 3. Average Is Over * 4. Get Your Working Life R-I-T-E * PART II: REVEALING YOUR HIDDEN CURRICULUM OF WORK® * 5. Seeing Your ‘Job-Within-The-Job’ * PART III: NAVIGATING CHALLENGES IN YOUR PATH TO BREAKTHROUGH PERFORMANCE * 6. Transforming Hidden Challenges with Nav-Maps * 7. Success Stories from the Hidden Side of Work * 8. Making Your Own Nav-Maps * PART IV: STAYING ON YOUR PATH TO SUCCESS AT WORK * 9. Quantify Your Investment * 10. The Answer to Overworked and Disengaged * 11. Create Your Own Future-Proof Plan * 12. Your Daily Compass for Solo Navigation * PART V: ESTABLISHING FUTURE-PROOF LEADERS, TEAMS, AND ORGANIZATIONS * 13. A Guide to Team Navigation * 14. Managing to the Hidden Side of Work * 15. Cultivating Future-Proof Leaders & Organizational Cultures * Appendix 1: Self-Assessment: How Future-Proof Are You? * Appendix 2: The 40-Statement BLP Assessment * Appendix 3: The Story and Science Behind the Hidden Curriculum of Work® * Appendix 4: Additional Resources to Navigate the Hidden Curriculum of Work® * About the Author * Bibliography

January 2014 uK December 2013 us 256pp 32 figures hardback £19.99 / $30.00 / cn$34.50 9781137337405 canadian rights ebooks available

The Talent MandateWhy Smart Companies Put People First

Andrew Benett, Havas Worldwide, USA

Based on original research and interviews with leading talent-driven organizations Zappos, DreamWorks Animation SKG, and Nestle, among others, The Talent Mandate uncovers emerging trends and benchmarks as well as arguing that talent must be the top business priority of the most senior people in the company including the CEO.

september 2013 uK september 2013 us 256pp test illustrations and photos hardback £18.99 / $28.00 / cn$32.00 9780230340879 canadian rights ebooks available

Preparing for Today’s Global Job MarketFrom the Lens of Color

Christopher Robinson-Easley, Governors State University, USA

Preparing for Today's Global Job Market identifies and delineates a methodology for effectively positioning and/or repositioning oneself in today's global job market that moves significantly beyond strategies associated with simply developing a resume, cover letter or business plan.

Contents: PART I: THE INTERPERSONAL AND INTRA-PERSONAL DYNAMICS ORGANIZATIONS NOW REQUIRE * 1.The Realities of a New Organizational Psychological Contract-Your Career; Your Responsibility; Your Personal Development Strategy * 2. The Revised Relationship Between Employer and Employee: Why New Rules of Engagement and Revised Psychological Contracts are Globally Required * 3.

The Realities of Joblessness in Today’s Global Market: The Impact Upon the Employee and Employer * 4. Foundational Praxes for Personal Re-engineering in Today’s Global Job Market * 5. Stress Management Controls: Strategies for Evoking a Less Stressful Job Entry and/or Re-entry Process * 6. The Nuances of Effective Human Capital Performance Strategies: Deconstructing the Dynamics of Inter and Intra-personal Change * 7. Today’s Required Competencies, Skills and Employment Expectations * PART II: ENGAGING THE NEXT STEPS OF THE JOB SEARCH PROCESS * 8. As Corporations Set Forth a Vision - So Should An Employee * 9. The Alignment of Your Personal Vision to Your Mission and Career Strategy: Implementation Now Begins * 10. Research and Analysis: Critically Deconstruct the Nuances of Today’s Global Market * 11. Developing an Effective Resume * 12. The Criticality of a Cover Letter: What Strengths Do You Bring To An Organization? * 13. The Foundations of Effective Interviewing * 14. Follow-up and Persistence: The Dynamics of Effectively Marketing What You Can Do To Make An Organizational Difference * 15. Exploring the Landscape of Options - The Mindset Of An Entrepreneur * 16. The Global Application of this Book * 17. Engaging in a Conversation Between Both Parties Of Today’s Working World: The Need for a Different Dialogue Between Employers and the Workforce * 18. Concluding Thoughts

september 2013 uK september 2013 us 224pp 1 chart hardback £37.50 / $60.00 / cn$69.00 9781137354051 canadian rights ebooks available

Human Resource Management in Project-Based OrganizationsThe HR Quadriad Framework

Karin Bredin, Linköping University, Sweden, Jonas Söderlund, BI Norwegian School of Management

Presenting findings from research into Sweden's leading multinationals this book focuses on engineering companies operating in global industries such as pharmaceutical, aerospace, packing systems and automotive. It explores research and practice within the area of HRM focusing on project-based organizations.

Contents: 1. Projectification on the Way * 2. Project-Based Organizations * 3. Human Resource Management in Context * 4. Reframing HRM: The HR Quadriad * 5. Line Managers in the HR Quadriad * 6. Project Managers in HRM * 7. Project Workers in Project-based Firms * 8. HR Specialists in Project-based Organizations * 9. Comparisons and Contrasts

november 2013 uK november 2013 us 256pp 9 figures hardback £66.00 / $105.00 / cn$132.00 9780230231900 canadian rights ebooks available


30


The Rise of the Naked EconomyHow to Benefit from the Changing Workplace

Ryan Coonerty, Jeremy Neuner, both at NextSpace, USA

The Rise of the Naked Economy covers how the rise in non-traditional employment calls for a new infrastructure, strategy, and attitude for workers, companies and communities alike. Through interviews with those who are leading the change, this book provides an inspirational vision of the future of work.

July 2013 uK July 2013 us 256pp hardback £18.99 / $28.00 / cn$32.00 9780230342194 canadian rights ebooks available

Building Resilience for SuccessA Resource for Managers and Organizations

Cary L. Cooper, Lancaster University, UK, Jill Flint-Taylor, Robertson Cooper Ltd, UK, Michael Pearn, Pearn Consulting LLC, USA'As the pace and complexity of life, work, and information flow increases, the demands on people to think, process, and act are increasing tremendously. Though we may embrace the technological advances, those advances bring with them significant challenges to our coping mechanisms. This book offers practical strategies for building resilience - a much needed resource to help build capacity for managing stress and being fulfilled.' - Karen May, Google "The understanding of resilience is growing in importance in today's always on hyper connected

world which gives employees at all levels less time to naturally recover from and cope with the stress induced by organisations, rapid change and life in general. This book provides a wealth of practical tips on building personal resilience based on solid research and the experience of the authors. This is a 'must read' for those wishing to achieve high levels of performance from themselves and their teams while ensuring each person has an enjoyable fulfilling experience throughout their careers." - Gerry Collins, Janssen Supply Chain, a Johnson & Johnson Company

Resilience is a word that is used in many different ways in different contexts, this new and innovative book focuses on psychological resilience in the workplace, examining other key aspects such as physical health and resilient teams, drawing from the latest research and the authors own practical experience.

Contents: Introduction * PART I * 1. Understanding Resilience * 2. “The Individual + The Situation” - Personal Resilience at Work * 3. Resilience Building Over the Years: From Remedial to Performance-enhancing * PART II * 4. What Individuals Can Do To Build Their Resilience * 5. What Individuals Can Do: Stregthening the Four Personal Resilience Resources * 6. Organizational Approaches: The Individual at Work * 7. Organizational Interventions: The Workplace Situation * PART III * 8. The Future of Resilience and its Role in Achieving Wider Organizational Objectives

July 2013 uK august 2013 us 244pp 30 figures, 1 b/w photo hardback £26.00 / $40.00 / cn$46.00 9780230361287 canadian rights ebooks available

Adjudicating Employment RightsA Cross-National Approach

Susan Corby, University of Greenwich Business School, UK, Pete Burgess, University of Greenwich, UK

Adjudicating Employment Rights compares and analyses institutions for resolving employment rights disputes in ten countries. In addition to detailed individual chapters, the study offers a theoretical perspective and an evaluation of national institutions against key yardsticks.

Contents: 1 Introduction: Issues and Overview * 2 Employment Adjudication: Comparisons and Anomalies * 3 France * 4 Germany * 5 Great Britain * 6 Ireland * 7 Italy * 8 Netherlands * 9 New Zealand * 10 South Africa * 11 Sweden * 12 USA * 13 Evaluation: Applying Yardsticks


Coaching with Colleagues 2nd EditionAn Action Guide for One-to-One Learning2nd edition

Erik de Haan, Ashridge Management School, UK, Yvonne Burger, Sioo Business School, The Netherlands"A comprehensive and authoritative overview of authentic, reflective coaching, this is an essential volume for anyone who is serious about the quality and continuous development of their coaching." - David Clutterbuck, David Clutterbuck Partnership "Benjamin Disraeli once said, 'the greatest good you can do for another is not just to share your riches but to reveal to him his own.' Erik de Haan and Yvonne Burger have done the coaching community a great service by offering a much needed panoramic view of the field. Reading this book is a must." -Manfred F. R. Kets de Vries, INSEAD

A new up-to-date overview of coaching effectiveness with practical case studies to demonstrate how these techniques are applied in real businesses. Using well-known coaching approaches in business and devoting additional attention to internal coaching practices this is a distinct, rigorous yet accessible guide to coaching approaches and practice.

Contents: PART I: CONTEXT FOR COACHING * INTRODUCTION PART I: ‘HELPING’ CONVERSATIONS * PART II: APPROACHES TO COACHING * INTRODUCTION PART II: AUTHENTICITY * PART III: REFLECTION ON COACHING

november 2013 uK December 2013 us 272pp 3 figures Paperback £29.99 / $39.99 / cn$45.99 9781137359193 canadian rights ebooks available



From Stress to Wellbeing Volume 1The Theory and Research on Occupational Stress and Wellbeing

Edited by Cary L. Cooper, Lancaster University, UK

A comprehensive collection by Professor Cary Cooper and his colleagues in the field of workplace stress and wellbeing, which draws on research in a number of areas including stress-strain relationships, sources of workplace stress and stressful occupations. Volume 1 of 2.

Contents: PART I: THEORY AND REVIEWS OF STRESS AND WELLBEING * PART II: STRESS-STRAIN RELATIONSHIPS * PART III: SOURCES OF WORK-PLACE STRESS * PART IV: STRESSFUL OCCUPATIONS * PART V:RESEARCH METHODS IN STRESS AND WELLBEING


From Stress to Wellbeing Volume 2Stress Management and Enhancing Wellbeing

Edited by Cary L. Cooper, Lancaster University, UK

A comprehensive collection by Professor Cary Cooper and his colleagues in the field of workplace stress and wellbeing, which draws on research in a number of areas including stress-strain relationships, sources of workplace stress and stressful occupations. Volume 2 of 2.

Contents: PART I: STRESS MANAGEMENT * PART II: STRESS AND WELLBEING ISSUES * PART III: WORK-LIFE BALANCE * PART IV: WELLBEING


Therapy TalkConversation Analysis in Practice

Pamela Fitzgerald, University of Manchester, UK"Dr Fitzgerald is both an experienced counselling psychologist/psychotherapist and a conversation analyst. The book is an excellent contribution to the studies of psychotherapy and will be invaluable to any psychotherapist wanting to reflect more sharply on their practice and to develop it. Intriguingly, it will also make a very interesting reading to anyone interested in what can be done with language." - Ivan Leudar, University of Manchester, UK

Therapy Talk aims to help those who apply 'the talking cure' become better at their jobs by enabling them to understand how their verbal responses may channel the conversation partner into a particular direction, promoting conversation analysis as a useful tool to

study and enhance the therapeutic alliance between client and practitioner.

Contents: 1. Introduction * 2. Interaction Issues in Short-Term Psychotherapy * 3. Conversation Analysis and Psychotherapy * 4. A Note on Methodology * 5. On Active Listening in Short-Term Psychotherapy * 6. On the Use of Formulations in Short-Term Psychotherapy * 7. Sequencing in Short-Term Psychotherapy * 8. Employee Assistance Programmes - A Management Tool * 9. Conclusions and Implications

november 2013 uK november 2013 us 208pp hardback £58.00 / $90.00 / cn$104.00 9781137329516 Paperback £17.99 / $28.00 / cn$32.00 9781137329523 canadian rights ebooks available

Mental Illness at WorkA manager’s guide to identifying, managing and preventing psychological problems in the workplace

Mary-Clare Race, ARUP, UK, Adrian Furnham, University College London, UK

It is argued that the incidence of mental illness in the workplace is more common than many realize, ranging from stress to schizophrenia. In this book leading psychologists Adrian Furnham and Mary-Clare Race explore the psychiatric classification of illness and how symptoms can be identified to help develop mental health literate organizations.

Contents: 1. Introduction * 2. The Basics * 3. Identification * 4. Sector Specific Illnesses * 5. Illness at the Top: the Paradox of Illness * 6. Work Induced Mental Illness * 7. Coping with Illness * 8. Educating the Workforce * 9. Creating a Healthy Environment * 10. Conclusion

May 2014 uK June 2014 us 256pp hardback £29.99 / $45.00 / cn$52.00 9781137272041 canadian rights

32


Do We Need HR?Repositioning People Management for Success

Paul Sparrow, Martin Hird, Cary L. Cooper, all at Lancaster University, UK

Written by a leading team of authors with contributions from top HR professionals, Do We Need HR? is an important book which addresses issues surrounding the role, structure and challenges for HR departments and how the field may be affected by new types of organizations, networks and methods of working.

september 2014 uK october 2014 us 256pp hardback £30.00 / $40.00 / cn$46.00 9781137002327 canadian rights

Lives in PerilProfit or Safety in the Global Maritime Industry?

David Walters, Nick Bailey, both at Cardiff University of Social Sciences, UK

Highlights how vulnerable seafarers are as a group of workers and that they are made so by the structure and organisation of their employment and the limits of the maritime regulatory system.

Contents: PART I: THE HAZARDS OF WORK AT SEA * PART II: THE STRUCTURE AND OPERATION OF THE MARITIME INDUSTRY AND ITS APPROACH TO REGULATING THE WORK ENVIRONMENT * PART III: UNDERSTANDING VULNERABILITY IN A GLOBALISED INDUSTRY


Luxury Sales Force ManagementStrategies for Winning Over Your Brand Ambassadors

Michaela Merk, Business Woman, France

The sales team can often make or break the success of new brands or products. This comprehensive guide provides strategies, models and checklists to help managers and directors strengthen the relationships of their firm's sales force with their own or other brands, maximizing turnover and profit in the long run.

Contents: 1. How brand relationships influence daily business operations * 2. How relationships between salespeople and brands become emotional * 3. How top management can win salespeople’s heart – the four strategies * 4.How brands can make frontline salespeople’s heart beat * 5. Top 10 ‘heart-winners’ through brand perception * 6. How brands can benefit from strong sales force – brand relationships * 7. Why retailers should establish strong relationships between salespeople

and private brands * 8. How salesperson characteristics influence their relationships with brands * 9. Do managers think like salespeople? * 10. Sales force – brand relationships: a given phenomenon or a building process? * 11. Implications for brands and retailers

February 2014 uK March 2014 us 300pp 27 figures, 3 b/w tables hardback £29.99 / $45.00 / cn$52.00 9781137347435 canadian rights ebooks available

Untapped TalentUnleashing the Power of the Hidden Workforce

Dani Monroe, Center Focus International, USA

A practical guide packed with examples of organizations that have successfully tapped into the hidden talents of their workforce. Managers will learn to recognize and mine some key, fundamental leadership traits that are essential for a competitive business.

Contents: 1. Introduction: Living Linsanity * 2. When Lightning Strikes * 3. The Hidden Workforce * 4. Why Talent Goes Tapped * 5. Blame the Brain * 6. The Cultural Catapult: Finding and Launching Untapped Talent * 7. Creating Budds: The Serendipitous Skills of Untapped Talent * 8. Personally Sound: Tapping into Your Talents * 9. The Three R’s: Emerging from the Hidden Workforce * 10. Seeing Solutions: The Role of Resourcefulness * 11. Failing Forward: The Role of Resilience * 12.

Standing Firm: The Role of Resolve * 13. The Future of Tapped Talent

april 2013 uK april 2013 us 192pp 2 b/w tables, 1 figure hardback £18.99 / $30.00 / cn$34.50 9781137282224 canadian rights ebooks available



Relationships in OrganizationsA Work Psychology Perspective

Edited by Rachel Morrison, AUT University, New Zealand, Helena Cooper-Thomas, University of Auckland, New Zealand

Relationships in Organizations is an exploration into the current world of relationships in the workplace. It focuses on the ways in which organizational relationships – be they friendships, superior-subordinate relationships, negative relationships, romantic liaisons or simply membership to a social network – can influence and affect our experience of work.

Contents: 1. Maximising the Good Minimising the Bad (Intro); Helena Cooper-Thomas and Rachel Morrison * 2. Romantic Relationships at Work; Fiona Wilson * 3. Guan-xi; Shaohui Chen, Marie Wilson and Kevin Lo * 4. Political Skill and Social Influence

in Workplace Relationships; Darren C. Treadway, Jeffrey R. Bentley, Angela S. Wallace, Stephanie R. Seitz and Brooke A. Shaughnessy * 5. Subordinate Upward Influence; Susan Geertshuis, Rachel Morrison and Helena Cooper-Thomas * 6. Proactive Behaviour and the Impact of Relationships at Work; Karoline Strauss and Jennifer Farrell * 7. Gender and Relationships and Work; Barbara Winstead and Valerie Streets * 8. Virtual work - Perceived Proximity (near but far); Darl Kolb * 9. Social Support/ Coping in Workplace Relationships; Terry Beehr and Misty Bennet * 10. When Workplaces Go Sour - Bullying at Work; Dianne Gardner, Michael O’Driscoll, Tim Bentley, Bevan Catley, Helena Cooper-Thomas and Linda Trenberth * 11. Relationships of Leaders; Flora Chiang and Thomas Birtch * 12. Relationships Within Family Run Venture; Marcus Ho, Christine Woods and Deborah Shepherd

october 2013 uK october 2013 us 328pp 3 b/w tables, 3 figures hardback £70.00 / $115.00 / cn$132.00 9781137280633 canadian rights

PresenteeismThe Invisible Cost to Organizations

Hesan Quazi, Nanyang Business School, Singapore

Presenteeism presents the important issues related to the nature and extent of presenteeism and cited examples from different studies. The book discusses in depth why employees come to work despite being sick, strategies to manage presenteeism behavior and who should be taking the lead in managing such employee behavior.

Contents: 1. Introduction * 2. Presenteeism: A Costly Affair For Employers * 3. Absenteeism And Presenteeism * 4. Why Do People Go To Work Even When Unwell? * 5. Nature And Extent

Of Presenteeism In Singapore * 6. Impact Of Chronic And Non-Chronic Health Conditions On Presenteeism: A Study In Singapore * 7. Why Do Employees Go To Work Despite Being Sick: An Exploratory Study In Singapore * 8. How Should Presenteeism Behavior Be Managed? * 9. Measuring The Costs Of Presenteeism * 10. Summary And Discussions

november 2013 uK november 2013 us 216pp 11 figures, 7 b/w illus, 19 b/w tables, 20 line drawings hardback £65.00 / $105.00 / cn$121.00 9781137275660 canadian rights ebooks available

WorkshiftFuture-Proof Your Organization for the 21st Century

Jason Morwick, teleworker and writer, USA, Robyn Bews, WORKshift, Canada, Emily Klein, Flextime Global, LLC, USA, Tim Lorman, Serco-NA, USA'A must read for any business leader who is looking to implement more flexible working arrangements. The step by step approach and accompanying case studies provide excellent tools to help an organization make the cultural shift.' —Laura Croucher, National Leader, KPMG People & Change Solutions'At last, a practical and user-friendly book about one of the most exciting and profound changes in today's workplaces. This diverse team of authors has highlighted many inspiring business case studies spanning multiple industries and

countries, supported by cutting edge research findings. This book is a must for organizations at any stage of adopting and enriching flexible and mobile work initiatives.' —Laura Hambley, Ph.D., University of Calgary, Canada and The Leadership Store

Workshift is a blueprint for organizations transitioning into the virtual workplace, where employees are always connected, and work is no longer a destination. This book provides practical lessons on why (and how) some companies are further ahead, and actionable steps to realize the potential of the virtual workplace.

Contents: Acknowledgements * Introduction * 1. The Workshift Spectrum * 2. Investigate * 3. Discover * 4. Design * 5. Engage * 6. Launch * 7. Measure * 8. Leverage * 9. The Future of Workshift

January 2014 uK December 2013 us 208pp hardback £23.99 / $35.00 / cn$40.00 9781137337467 canadian rights ebooks available

Global Anti-UnionismNature, Dynamics, Trajectories and Outcomes

Edited by Gregor Gall, University of Bradford, UK, Tony Dundon, J.E. Cairnes School of Business & Economics, National University of Ireland

One of the major obstacles unions face in building influence in the workplace is the opposition and resistance from those that own those workplaces, namely, the employers. This volume examines the nature of this anti-unionism, and in doing so explains the ways and means by which employers have successfully maintained their right to manage.

Contents: PART I: HISTORICAL APPROACHES * PART II: CONTEMPORARY STUDIES

august 2013 uK august 2013 us 264pp 16 b/w tables, 1 chart, 4 figures hardback £65.00 / $100.00 / cn$115.00 9780230303348 canadian rights ebooks available

34


Organizational Culture and CommitmentTransmission in Multinationals

Victoria Miroshnik, Ritsumeikan University, Japan and American University, Dubai

Organizational Culture and Commitment aims to find out the international strategy of the multinational companies in terms of creation of commitment among the people of diverse cultural background.

Contents: Preface * List Of Tables * List Of Figures * List Of Abbreviations * 1. Organizational Culture and Company Citizenship * 2. Organizational Culture as Resource * 3. Multinational Company and its Subsidiaries * 4. Methodology * 5. Models and Measurement * 6. Organizational Culture and Organizational Commitment in the Parent Unit in Japan * 7. Analysis of the Organizational Culture and Organizational Commitment in the Thai Subsidiary * 8. Analysis of Organizational Culture and Organizational Commitment in the

Indian Subsidiary * 9. Multilevel Research Model. Hqs, Japan, Thai and Indian Subsidiaries * 10. Discussion * 11. Conclusion * Appendices * References

november 2013 uK november 2013 us 360pp 132 b/w tables, 17 figures hardback £70.00 / $115.00 / cn$132.00 9781137361622 canadian rights

Statutory Regulation and Employment RelationsThe Impact of Statutory Trade Union Recognition

Sian Moore, Working Lives Research Institute, London Metropolitan University, UK, Sonia McKay, London Metropolitan University, UK, Working Lives Research Institute, Sarah Veale, Trade Union Congress, UK

A comprehensive socio-legal evaluation of the 2000 statutory recognition procedure over ten years of its operation. Whilst exploring its implications for the so-called UK 'voluntarist' approach to regulating industrial relations, the authors argue that the effectiveness of the procedure was constrained by its design.

Contents: Introduction * 1. Locating the 2000 Statutory Recognition Procedure * 2. A Legislative Prompt? The TUC Perspective on the 2000 Recognition Procedure * 3. Third Time Lucky? - The Operation and Outcomes of the Statutory Recognition Procedure * 4. Challenging Recognition – The

Legitimacy of Employer Behaviour * 5. Organising for Recognition - Union Strategies * 6. Be Careful What You Wish For - Unfair Practices and the Law * 7. The Fragmentation of Representation – ‘Contract-based Recognition’ * 8. The Future for Statutory Recognition

June 2013 uK June 2013 us 280pp 19 b/w tables, 11 figures hardback £65.00 / $100.00 / cn$115.00 9781137023797 canadian rights ebooks available

Talent Management of Self-Initiated ExpatriatesA Neglected Source of Global Talent

Edited by Vlad Vaiman, Reykjavik University, Iceland, Arno Haslberger, Webster University Vienna, Austria

A collection of research papers about self-initiated expatriates and their experiences. As traditional talent management can no longer fulfil the needs of globally operating organisations, self-initiated expatriates have become an ever more important, albeit neglected source of the global talent flow.

Contents: 1. Self-initiated Expatriates: A Neglected Source of the Global Talent Flow; Arno Haslberger and Vlad Vaiman * 2. Global Self-initiated Corporate Careerists: What Drives Them, and Implications for HRM; Yehuda Baruch and Yochanan Altman * 3. Are Self-Initiated Expatriates Born or Made? Exploring the Relationship between SIE Orientation and Individual ROI; Yvonne McNulty * 4. The Organizational Self-Initiated

Expatriate: A Case Study of a Professional Services Firm; Julia Richardson, Steve McKenna and Nadia de Gama * 5. Could International Volunteers be Considered Ethical Consumers? A Cross-discipline Approach to Understanding Motivations of Self-initiated Expatriates; Eliane Karsaklian nd Anthony Fee * 6. Female Self-initiated Expatriates in the United Arab Emirates: An Unexpected Trifecta; Snejina Michailova and Edelweiss Harrison * 7. Self-initiated Expatriate Adjustment: A Neglected Terrain; Anthony McDonnell and Hugh Scullion * 8. The Careers of Self-initiated Expatriates; Vesa Suutari, Chris Brewster and Christelle Tornikoski * 9. Self-initiated Expatriate Academics: Personal Characteristics and Work Outcomes; Jan Selmer and Jakob Lauring * 10. Self-initiated Expatriate Women’s Careers – Reflections, Experiences and Choices; Riana Van Der Bergh and Yvonne Du Plessis * 11. Self-initiated and Assigned Expatriates: Talent Management and Career Considerations; Noeleen Doherty and Michael Dickmann * 12. Social Capital of Traditional and Self-initiated Expatriates; Kristiina Makela and Vesa Suutari * 13. Work-Life Interface of Self-Initiated Expatriates: Conflicts and Enrichment; Liisa Makela and Vesa Suutari

June 2013 uK June 2013 us 336pp 8 figures, 22 b/w tables hardback £70.00 / $110.00 / cn$127.00 9780230392793 canadian rights ebooks available

Traditional Chinese Thinking on HRM PracticesHeritage and Transformation in China

Li Yuan, Renmin University, China

Suggests important ramifications for both Western and Eastern Human Resources Practices and is the first research of its kind to empirically investigate the effect of Chinese core values, which originated from Chinese traditional thinking, on HRM practices in China.

Contents: 1. Introduction * 2. Western HRM and HRM in China * 3. Philosophical Underpinnings of HRM Theory * 4. Re-examining Traditional Chinese Thinking * 5. Chinese traditional values—implication for HRM in China * 6. Research findings and analyses 209 * 7. Conclusion

Palgrave Studies in Chinese Management Research

november 2013 uK november 2013 us 280pp 8 b/w tables, 13 figures, 4 colour illustrations hardback £70.00 / $110.00 / cn$127.00 9781137304117 canadian rights ebooks available


INNOVATION

innovation

Coaching for InnovationTools and Techniques for Encouraging New Ideas in the Workplace

Cristina Bianchi, Enhance Training and Development, Switzerland, Maureen Steele, The Training Box Ltd, Switzerland

Making innovation in the workplace highly accessible, Coaching for Innovation presents a step-by-step guide which is full of practical tips, models, exercises and interviews with HR and business professionals. It demonstrates the integral role that coaching plays in idea generation and the innovation process.

Contents: 1. Bringing Out the Coach Inside * 2. Coaching First Steps * 3. A Guide to Powerful Questions * 4. Mindful Listening * 5. Sparking the Relationship Level * 6. Navigating the Process * 7. Implementation and Beyond * 8. Why 1+1=3 * 9. The Creative Coaching Session * 10. The Coaching Toolkit for Teams

May 2014 uK June 2013 us 240pp 10 figures, 14 b/w tables, 3 diagrams hardback £22.99 / $35.00 / cn$40.00 9781137353252 canadian rights ebooks available

The 10 Principles of Open BusinessBuilding Success in Today's Open Economy

David Cushman, Jamie Burke, both at 9010 Group, Worldwide, UK"The concept of an open business isn't a fad, it's a long-term business philosophy to connect with connected customers and employees and ultimately survive Digital Darwinism," - Brian Solis, author of What's the Future of Business (WTF)"With giants such as Tesco getting involved you'd be mad not to take the ideas in this book seriously," - Euan Semple, author of Organizations Don't Tweet, People Do

The 10 Principles of Open Business is a practical guide to organizational design for the twenty-first century. Using case studies, the authors define the 10 principles

of open businsss that organisations must adopt to both survive and thrive, and provide a practical method to assess the reader's own organization.

Contents: Dedication: * Contents: * Preface: * Introduction: * I Starting from a different place * ii Defining Open Business and its Benefits * iii Tesco PLC – An Open Business * The Principles * Chapter 1: Purpose * Chapter 2: Open Capital * Chapter 3: The Networked Organisation * Chapter 4. Sharability * Chapter 5. Connectedness * Chapter 6. Open Innovation * Chapter 7. Open Data * Chapter 8. Transparency * Chapter 9. Open Data (and Government) * Chapter 10. Trust * Summary and Next Steps * About the author * Acknowledgements

January 2014 uK February 2014 us 280pp 1 b/w table, 1 figure hardback £19.99 / $32.00 / cn$34.50 9781137347039 canadian rights ebooks available

Re-Making Communication at Work Jesse Sostrin, Sostrin Consulting, USA

Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication.

Contents: Dedication * Prologue * PART I: FORGET EVERYTHING YOU LEARNED ABOUT COMMUNICATION AT WORK * 1. The Changing World of Work * 2. Communication: The Competitive Advantage of the 21st Century * 3. Why Leaders Should Care About Re-Making Communication and Work * PART II: THE REAL STORY ABOUT COMMUNICATION AT WORK * 4. Old Myths and New Principles * 5. Taking a Communication Perspective * 6. Workplace Culture: The Ecosystem of Our Patterns of Communication and Interaction * 7. Organizational Leaders: Architects of Their Patterns of Communication and Interaction * PART III: A GUIDE FOR

RE-MAKING PATTERNS OF COMMUNICATION AT WORK * 8. Managing the Physics of Communication * 9. Learning to See Patterns of Interaction * 10. Common Communication Pitfalls and Unwanted Repetitive Patterns * 11. The Top-10 Patterns of Communication Leaders Must Get Right * 12. The SEAVA Process * 13. Applying SEAVA to Common Pitfalls and Unwanted Repetitive Patterns * 14. Using SEAVA One-on-One * 15. Using SEAVA with Teams * PART IV: CREATING BIG CHANGE BY STARTING SMALL * 16. Where to Begin with Yourself, Your Team and Your Organization * 17. Guided Coaching: Seeing Patterns of Interaction, Noticing Critical Moments of Communication, and Operationalizing the Communication Perspective * 18. Three-Minute Summary: How to Effectively Share the Book’s Lessons with the ‘Hard-to-Reach’

november 2013 uK november 2013 us 290pp 1 b/w photo, 22 b/w tables hardback £31.50 / $60.00 / cn$69.00 9781137337061 canadian rights ebooks available

Unpacking Open InnovationHighlights from a Co-Evolutionary Inquiry

Manlio Del Giudice, Second University of Naples, Italy, Maria Rosaria Della Peruta, Second University of Naples, Italy, Elias G. Carayannis, George Washington University, USA

Unpacking Open Innovation aims at giving an overview of the emerging research field of open innovation in a phase that is still very fluid.

Contents: Introduction; Elias G. Carayannis, Manlio Del Giudice and Maria Rosaria Della Peruta * 1. Open Innovation in Management Science; Elias G. Carayannis * 2. Open vs. Closed Innovation: Speculating about the Future of Technology Management; Elias G. Carayannis * 3. Invention, Inventiveness and Open Innovation; Manlio Del Giudice * 4. Open Innovation or Collective Invention? Conceptualizing the Debate; Manlio Del Giudice * 5. Openness that Matters. Net Generation, Higher

Education and Student Entrepreneurship; Manlio Del Giudice * 6. On the External Dimension of Business Knowledge Flows: ‘Markets for Knowledge Resources’; Maria Rosaria Della Peruta * 7. What Open Innovation is: Local Search, Technological Boundaries and Sustainable Performance in Biopharmaceutical Experimentation; Maria Rosaria Della Peruta * Index

Palgrave Studies in Democracy, Innovation, and Entrepreneurship for Growth

December 2013 uK December 2013 us 204pp 12 figures, 1 diagram hardback £69.00 / $100.00 / cn$115.00 9781137359322 canadian rights ebooks available

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INNOVATION

The Power of Customer MisbehaviorDrive Growth and Innovation by Learning from Your Customers

Michael Fisher, AKF Partners, USA, Martin Abbott, AKF Partners, USA, Kalle Lyytinen, Case Western Reserve University, USA'Fisher, Abbott and Lyytinen have written a fascinating and engaging book on the new era of customer empowerment. Executives are now more challenged than ever to understand customer behavior and the drivers for market growth. This book offers key insights for executives who desire to embark on a journey of discovery with customers, as they innovate on behalf of customers to transform their organizations and industries.' -Lynda Applegate, Harvard Business School

To stay competitive, firms need to build great products but they also need to lend these products to the uses

and misuses of their customers and learn extensively from them. This is the first book to explore the idea that allowing customers to adapt features in online products or services to suit their needs is the key to viral growth.

Contents: 1. Why is Viral Growth Important? * 2. The Viral Model * 3. Technological Factors * 4. Demonstrating Skills, Proficiency, Taste and Accomplishments * 5. Seeing and Being Seen * 6. Getting It Right * 7. Getting It Wrong * 8. Conclusion

november 2013 uK november 2013 us 200pp 22 figures, 4 b/w tables hardback £19.99 / $32.00 / cn$37.00 9781137348913 canadian rights ebooks available

Corporate Foresight and Strategic DecisionsLessons from a European Bank

Claudio Gomez Portaleoni, Siemens Healthcare, Germany, Svetla Marinova, Aalborg University, Denmark, Rehan Ul-Haq, Marin Marinov, University of Gloucestershire, UK

This study investigates the relationships between corporate foresight and management decision-making processes in organizations. It provides an extensive analysis of extant theories of corporate foresight and strategic management, brings in new insights, and presents an in-depth case study exploration of corporate foresight of a European bank.

Contents: 1. Literature Review * 2. Conceptual Framework And Theoretical Considerations * 3. Methodology * 4. The European Banking Sector * 5. The Bank * 6. Data Analysis And Findings * 7. Discussion, Contributions And Directions For Future Research


Climate InnovationLiberal Capitalism and Climate Change

Edited by Neil E. Harrison, Sustainable Development Institute, USA, John Mikler, University of Sydney, Australia

A comprehensive examination of the inability of liberal capitalism to generate the technological innovations necessary to prevent dangerous climate change. The case is made for the need for institutional evolution to drive the climate innovation, and the potential for climate innovation in an increasingly economically interconnected world.

Contents: PART I: THE NATIONAL CONTEXT OF CLIMATE INNOVATION * PART II: THE CORPORATE CONTEXT OF CLIMATE INNOVATION * PART III: CLIMATE INNOVATION ACROSS

Energy, Climate and the Environment

February 2014 uK February 2014 us 288pp 25 b/w tables, 2 b/w photos hardback £65.00 / $105.00 / cn$121.00 9781137319876 Paperback £20.99 / $30.00 / cn$.00 9781137319883 canadian rights ebooks available

The Frugal InnovatorCreating Change on a Shoestring Budget

Charles Leadbeater, Demos, UK

This insightful book looks at the phenomenon of low-cost innovation and explores what we can learn from the innovators in developing nations who are making amazing technical and social advances with scarce capital and resources. Charles Leadbeater shows how these methods can be applied and used wherever you are and whatever your capital.

Contents: 1. The Groundswell * 2. Design Principles * 3. Frugal Places * 4. Frugal Methods * 5. Conclusions

March 2014 uK april 2014 us 192pp hardback £16.99 / $27.00 / cn$31.00 9781137335364 canadian rights

Port Focal Logistics and Global Supply ChainsAdolf K Y Ng, University of Manitoba, Canada, John Liu, City University of Hong Kong, China

Port Focal Logistics and Global Supply Chains investigates the trends and challenges that ports, logistics and supply chains have tackled in recent decades and the way forward. A new concept, port focal logistics is introduced which appreciates the efforts by previous studies in this field, but simultaneously recognize the limitations, and the need for further improvements.

Contents: 1. Introduction * 2. Contemporary Development of Shipping and Impacts on Ports * 3. Global Supply Chains and Trade Logistics: From Firm Focal to Port Focal * 4. Logistics, Supply Chain and Port Evolution * 5. Port and Trade Industrial Organization * 6. Government Policies and the Role of Institutions * 7. Case Study – India * 8. Case Study – Brazil * 9. Port Focal Logistics: The Idealism for Future Global Supply Chains?

February 2014 uK February 2014 us 224pp 35 figures, 16 b/w tables, 12 b/w illustrations hardback £62.50 / $105.00 / cn$121.00 9781137273680 canadian rights ebooks available


INNOVATION

Foresight and InnovationHow Companies are Coping with the Future

Elina Hiltunen, What's Next Consulting, and Aalto University, School of Arts and Design, Finland

Foresight and Innovation is a guide for readers that are interested about the future. The book introduces a concept of futurist thinking, which includes anticipating, innovating and communicating about the futures. These concepts show how various organizations, all over the world are thinking, communicating and creating a better future.

Contents: 1. Change * 2. Some Thoughts about Predicting the Future, its Ease and Difficulty * 3. Blindness and Seeing * 4. Cornerstones of Anticipation * 5. Strategy * 6. How and Why is Anticipation Done in Organizations? * 7. How do we Innovate the Future? * 8. Future Methods for Innovation * 9. Examples of Creating the Future and iInnovation Activity

november 2013 uK november 2013 us 272pp 10 charts, 34 b/w illustrations hardback £70.00 / $115.00 / cn$132.00 9781137337696 canadian rights

Changing the Rules of the GameEconomic, Management and Emerging Issues in the Computer Games Industry

Edited by Sabine Hotho, Neil McGregor, both at Dundee Business School, UK

The computer games industry is one of the most vibrant industries today whose potential for growth seems inexhaustible. This book adopts a multi-disciplinary approach and captures emerging trends as well as the issues and challenges faced by businesses, their managers and their workforce in the games industry.

Contents: Introduction: Hotho, McGregor Emerging Perspectives * Chapter 1: Champion Problematizing a Homogenous Spatial Logic * Chapter 2: White and Searle Commercial Business Models * Chapter 3: Zackariasson and Wilson The Role of the Consumer * Chapter 4: McGregor Business Growth, the Internet and Risk Management * Chapter

5: Hotho ‘Some Companies are Fine One Day and Gone the next’ * Chapter 6: Zackariasson The Role of Creativity * Chapter 7: Shaw and Homan HR Issues in the Computer Games Industry * Chapter 8: Stacey, Thomas and Nandhakumar How Funny Are Games * Chapter 9: McNeish Critical Perspectives on the Games Industry * Chapter 10: Comas and Tschang Brief History, Tumultuous Present, and Uncertain Future of Virtual Worlds

october 2013 uK october 2013 us 232pp 9 b/w tables, 11 figures hardback £60.00 / $115.00 / cn$132.00 9780230303539 canadian rights ebooks available

Swarm IntelligenceWhat Nature Teaches Us about Shaping Creative Leadership

James Haywood Rolling, Syracuse University, USA

Swarm Intelligence argues that we need to turn our classrooms - and workplaces - into crucibles for collective creativity. Drawing on cutting-edge research in the realms of biological swarm theory, systems theory, and complexity theory, Rolling shows why working in groups makes us both smarter and more creative.

Contents: Introduction: Ancient Secret Societies, Underground Cities, and Snoopy’s Doghouse * Chapter One: How to Underdevelop Creativity * Chapter Two: Social Networks: A Swarm Theory of Creativity * Chapter Three: Systems: How Swarm Intelligence Shapes our Social Worlds * Chapter Four: Swarms: Collaborative Leadership * Chapter Five: Superorganisms: The Self-Organizing Complexity of Creative

Swarms * Chapter Six: Stories: The Hidden Rules of Swarm Intelligence at Work and at Play * Chapter Seven: Schools: Arts & Design Education, Social Innovation, and New Partnerships

December 2013 uK november 2013 us 256pp hardback £16.99 / $26.00 / cn$30.00 9781137278470 canadian rights ebooks available

Innovative Management and Firm PerformanceAn Interdisciplinary Approach and Cases

Edited by Maja Levi Jakšić, Slađana Barjaktarović Rakočević, Milan Martić, all at University of Belgrade, Serbia

Innovative Management and Firm Performance focuses on business firms as catalysts and agents of social and economic change, and explores the argument that sustainable development is the perfect opportunity for businesses to strengthen the evolving notion of corporate social responsibility, while achieving long-term growth through innovation, research and development.

april 2014 uK april 2014 us 400pp 60 b/w tables, 78 figures hardback £75.00 / $120.00 / cn$138.00 9781137402202 canadian rights

The Rise and Fall of COMSATTechnology, Business and Government in Satellite Communications

David Whalen, University of North Dakota, USA

After pioneering this technology and growing the market, COMSAT fell prey to changes in government policy and to its own lack of entrepreneurial talent. The author explores the factors which contributed to this rise and fall of COMSAT.

Contents: Introduction: A Technological Camelot * 1. The Communications Satellite Act of 1962 * 2. Creating COMSAT * 3. Creating Intelsat * 4. Rising to the Peak * 5. Mobile Satellite Communications * 6. Technology * 7. DOMSATs (COMSTAR and SBS) * 8. Direct Broadcast Satellites * 9. The Old Guard Retires * 10. Fadeout * Epilog: Post-Mortem

april 2014 uK april 2014 us 288pp 6 b/w tables, 4 figures, 1 b/w line drawing hardback £70.00 / $115.00 / cn$132.00 9781137396914 canadian rights ebooks available

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INNOVATION

Behavioral Finance and Capital MarketsHow Psychology Influences Investors and Corporations

Adam Szyszka, Poznan University of Economics, Poland

Behavioral Finance and Capital Markets reveals the main foundations underpinning neoclassical capital market and asset pricing theory, as filtered through the lens of behavioral finance.

Contents: 1. Behavioral Approach Versus Neoclassical Theory of Finance * 2. Psychological Aspects of Decision Making * 3. Investor Behavior * 4. Asset Pricing Anomalies and Investment Strategies * 5. Market-wide Consequences of Behavioral Biases * 6. Behavioral Insights into Financial Crisis * 7. Rational Corporations in Irrational Markets * 8. Managerial Biases in Corporate Policy * 9. Empirical Evidence on Managerial Practice * 10. Heuristics and Biases Among Corporate Managers

september 2013 uK september 2013 us 348pp 3 charts, 7 b/w line drawings, 36 b/w tables hardback £70.00 / $110.00 / cn$127.00 9781137338747 canadian rights ebooks available

The New Geography of InnovationClusters, Competitiveness and Theory

Xavier Tinguely, University of Fribourg, Switzerland

Innovation is the main engine of competitiveness. However, in a world in which everything goes faster, the inherent nature of the innovation process has changed. This book assesses both the theoretically and empirically intertwined relationship between innovation, clusters and multinational enterprises in today's economy.

Contents: THE ECONOMICS OF INNOVATION * 1. Preamble to the Study of Innovation * 2. Innovation and Economic Performance * 3. The Measurement of Innovation * THE NATURE OF THE INNOVATION PROCESS AND THE NEW GEOGRAPHY OF INNOVATION * 4. The Cognitive Nature of the Innovation Process * 5. The Clustering of Innovative Activity * 6. The Geography of Innovation in a Globalized Economy

* THE DISTRIBUTION OF INVENTIVE ACTIVITY – EVIDENCE FROM PATENT DATA IN SWITZERLAND AND FOCUS ON THE BASEL PHARMACEUTICAL CLUSTER * 7. Geographical Distribution of Inventive Activities and Inventive Performance in Switzerland * 8. Sectoral Distribution of Inventive Activities and Specialization Patterns – Towards an Identification of Switzerland’s Main Inventive Clusters * 9. Clusters and the New Geography of Invention – An Empirical Analysis of Pharmaceutical Patents demanded in the Basel Employment Basin

november 2013 uK november 2013 us 328pp 34 figures, 25 b/w tables, 32 maps hardback £70.00 / $115.00 / cn$132.00 9781137367129 canadian rights

Game Based Organization DesignNew tools for complex organizational systems

Jeroen van Bree, management consultant and researcher, Netherlands

There is a widening gap between the current organizational reality and the tools and methods available to managers for addressing its challenges. Game Based Organization Design shows that one of the ways to bridge this gap is to introduce insights and approaches from video game design into the design of organizational systems.

Contents: 1. Introduction * 2. Systems * 3. Games * 4. Play * 5. Rules * 6. Design * 7. Strategy


Competitive Dynamics in the Mobile Phone Industry

Claudio Giachetti, Ca' Foscari University of Venice, Italy

Competitive Dynamics in the Mobile Phone Industry explores which kind of competitive moves and countermoves have been taken by mobile phone vendors like Nokia, Samsung, Motorola and Apple, as well as emerging rivals from developing countries, to defend their competitive position over the industry life cycle, and which factors have driven these actions.

Contents: List of Tables * List of Figures * Acknowledgements * Introduction * PART 1: COMPETITIVE DYNAMICS * 1. Competitive dynamics research * PART 2: COMPATITIVE DYNAMICS IN THE MOBILE PHONE INDUSTRY * 2. Changes in industrial leadership over the life cycle of technology intensive industries: the role of technological discontinuities and firms’ action aggressiveness * 3. Competitive intensity and product line

strategies in technology-based industries * 4. Time to competitors’ new technology imitation: Who is copied more quickly? * 5. Lining up with competitors: Influence of multiple benchmarks on the adoption of new product technologies * 6. Concluding remarks and new direction for competitive dynamics research in technology-based industries.



INTERNATIONAL BUSINESS

Bending the Arc of InnovationPublic Support of R&D in Small, Entrepreneurial Firms

Albert N. Link, University of North Carolina at Greensboro, USA, John Scott, Dartmouth University, USA

Bending the Arc of Innovation offers a theoretical model of the effects of the SBIR program

Contents: 1. Introduction * 2. Market Failure and Public Support of R&D * 3. The Productivity Slowdown in the United States * 4. An Emphasis on Small, Entrepreneurial Firms * 5. The SBIR Program * 6. The Economic Role of the SBIR Program * 7. The National Research Council Database * 8. Studies Conducted Using the National Research Council Database * 9. Toward an Evaluation of the SBIR Program * 10. Concluding Observations about Public Support of R&D in Small, Entrepreneurial Firms * References * Appendices

Science, Technology, and Innovation Policy

august 2013 uK august 2013 us 104pp 16 b/w tables, 7 b/w line drawings hardback £45.00 / $67.50 / cn$78.00 9781137371584 canadian rights ebooks available

Congress’s Own Think TankLearning from the Legacy of the Office of Technology Assessment (1972-1995)

Peter Blair, Natoinal Academy of Sciences, USA"There has been no time since OTA's defunding in 1995 that the Congress needed more an institution through which both parties could jointly base their policy debates on the best scientifically established facts. As Peter Blair knows from experience at both OTA and the National Academies, the key to informing policy alternatives by the best technical knowledge requires scientific analysis that is dependable, understandable, and pertinent to the political context. Blair offers three institutional options; without one of them our democracy will continue to erode." - Lewis M. Branscomb, Harvard University, USA

Congress' Own Think Tank recaps the OTA experience, its creation, operation, and circumstances of its closure and that of organizations attempting to fill the gap since the closure. It also covers a number of new forces shaping the current context for science and technology issues facing the Congress.

Contents: 1. Pre-History: Meeting the Need for Science Advice to the U.S. Congress * 2. Key Features of the Technology Assessment Act of 1972 * 3. Startup: Setting the Agenda in OTA’s Early Years * 4. Growing Pains: Evolution of OTA’s Process of Technology Assessment * 5. After the Fall: Strengths and Weaknesses of Post OTA Efforts to Fill the Gap * 6. Looking Forward: Comparing Future Options * 7. Conclusions: Restoring Independent, Authoritative, and Objective Science and Technology Advice to the U.S. Congress

Science, Technology, and Innovation Policy

september 2013 uK september 2013 us 142pp 9 b/w tables, 1 figure hardback £45.00 / $67.50 / cn$78.00 9781137360892 canadian rights ebooks available

international business

Innovation in Business Education in Emerging Markets

Edited by Ilan Alon, Rollins College, Florida, USA, Victoria Jones, Seattle University, USA, John R. McIntyre, Georgia Tech Centre for International Business, Education and Research, USA

Emerging market economies account for 80 percent of the world's population and some 75 percent of its trade growth in the foreseeable future, following US Department of Commerce data. This volume provides insights for success in rapidly growing education markets that can be used by educators, administrators, policy makers and planners.

Contents: PART I: REGIONAL TRAJECTORIES * PART II: CONTENT ADAPTATIONS * PART III: NEW DIRECTIONS

June 2013 uK June 2013 us 296pp 10 b/w tables, 9 figures hardback £65.00 / $110.00 / cn$127.00 9781137292957 canadian rights ebooks available

The Challenge of Working for AmericansPerspectives of an International Workforce

Bond Benton, State University of New York at Fredonia, USA‘America's unique position comes with a plethora of well-known challenges to the conduct of its foreign policy. What is less well known is how much it relies on non-Americans working for the State Department. Benton delivers a timely, meticulously researched, well-written and compact analysis of this population. Even those familiar with the intricate mechanics of US foreign policy will be intrigued by the practical lessons that meet the needs of practitioners, students, and researchers.’ - Johannes Pollak, Webster University & Institute for Advanced Studies, Vienna

The global focus of corporations, government institutions, and NGOs have led to a defining question of the era: How do foreigners feel about working for Americans? Through surveys with over 700 Foreign Service nationals working within the US State Department, Benton examines perceptions of non-Americans working in overtly American environments.

Contents: 1. The End of Isolation * 2. A Not So Small World * 3. Driving in Parkways/ Parking in Driveways * 4. Strangers in a Strange Land * 5. Working in America Abroad * 6. Exceptional Voices and Exceptionalism * 7. Lessons Lived and Lessons Learned * 8. Engaging Without Enraging * 9. E Unum Pluribus

February 2014 uK February 2014 us 204pp 9 figures, 3 b/w tables hardback £62.50 / $90.00 / cn$104.00 9781137365842 canadian rights

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Expatriates in ChinaExperiences, Opportunities and Challenges

Ilaria Boncori, University of Essex, UK

Focuses on the individual experiences of Western expatriates in China by merging academic knowledge and real-life testimonials given by interviewees. The author also draws on her own experience of living and working in China, to explore a range of challenges and opportunities met by Western expatriates.

Contents: PART I: OVERVIEW * 1. Introduction to International Business in China * PART II: BEFORE CHINA * 2. A Good Beginning is Halfway to Success * 3. Pre-departure Knowledge * 4. Recruitment and Preparation * PART III: IN CHINA * 5. When in China do as the Chinese do * 6. Expatriates in the Middle Kingdom * 7. Expatriate Adjustment * 8. No place like Home * PART IV: AFTER CHINA * 9. Returning Expatriates * 10. Repatriation Adjustment * PART V: CONCLUSIONS * 11.

Contributions, Considerations and Reflections


Intercultural ReadinessFour Competencies For Working Across Cultures

Ursula Brinkmann, Oscar van Weerdenburg, both at Intercultural Business Improvement, Netherlands

Drawing on research from 30,000 individuals and their practical experience as intercultural management consultants, the authors provide insights into the broader landscape of intercultural management through their exploration of four competencies: Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty.

Contents: Introduction - What Makes Us Interculturally Effective? * 1. Global Lives - Personal Accomplishments * 2. Measuring Excellence * 3. Debunking Some Popular Myths * 4. Comparing Excellence across Organizations * 5. Intercultural Readiness for Teams * 6. Intercultural Readiness - What Should Happen Next? * 7. Investigating Intercultural Readiness

april 2014 uK May 2014 us 240pp 14 b/w tables, 5 figures hardback £24.99 / $40.00 / cn$46.00 9781137346971 canadian rights ebooks available

China and the EU in ContextInsights for Business and Investors

Kerry Brown, University of Sydney, Australia

Brings together the research of world-class commentators on China from across Europe to explore the policy aspects of the China / EU relationship. Aimed at practitioners, this book shows how to relate to China practically and understand its complexities for business purposes, including investment, social unrest, and China's five-year program.

Contents: Introduction: The EU and China in context - Trade, culture, human rights and politics; Prof Kerry Brown * 1. Chinese Investment in the European Union; Prof Jeremy Clegg and Dr Hinrich Voss * 2. Chinese Investment in the Greater Europe Zone; Dr Thierry Apoteker * 3. China, the EU and China’s 12th Five Year Programme; Prof Robert Ash, Prof Robin Porter, Prof Tim Summers * 4. China’s Rulers: The Fifth Generation Takes

Power; Dr Michael Dillon * 5. Social Unrest in China; Dr Lynette Ong and Dr Christian Goebel * 6. China, the US and the EU: The Hopes for Multilateralism; Dr Bates Gill and Andrew Small * 7 Migration from China into the EU: The Challenge within Europe; Kevin Latham and Bin Wu * Conclusions; Prof Kerry Brown


Laws and Regulations in Global Financial Markets

Roy Girasa, Pace University, USA

Laws and Regulations in Global Financial Markets presents students, researchers, and practitioners with an in-depth global analysis of the legal and regulative aspects of corporate financial markets.

Contents: 1. Investment Adviser Regulation * 2. Regulation of Broker-Dealers * 3. Mergers and Acquisitions * 4. Bankruptcy of Business Enterprises * 5. Banking Regulation and Credit Rating Organizations * 6. Real Estate Financing Regulations * 7. Selected Topics in Insurance Regulation * 8. Consumer Protection and Personal Finance

november 2013 uK november 2013 us 352pp 3 b/w line drawings hardback £72.50 / $115.00 / cn$132.00 9781137346520 canadian rights ebooks available



Customers at WorkNew Perspectives on Interactive Service Work

Edited by Wolfgang Dunkel, Institute for Social Science Research, ISF München, Germany, Frank Kleemann, University of Duisburg-Essen, Germany

Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.

Contents: PART I: INTRODUCTION * 1. Customers in Service Relationships: About This Book; Wolfgang Dunkel and Frank Kleemann * 2. Social Research on Services and Service Work in Germany – From the ‘Service Gap’ to Service Professionalism; Heike Jacobsen * 3. The Structure of Institutional Support For

German Service Research; Bernd Bienzeisler and Wolfgang Dunkel * PART II: CUSTOMERS AND SERVICE WORKERS AT WORK * 4. Interactive Work: a Theoretical and Empirical Approach to the Study of Service Interactions; Wolfgang Dunkel and Margit Weihrich * 5. Management by Customers and Customer Control: (Im-)Balances of Power in Interactive Service Work; Tom Birken, Wolfgang Menz and Nick Kratzer * 6. Interaction in Service Relationships: the Customer’s Point of View; Anna Hoffmann and Margit Wehrich * PART III: WORKING ON CUSTOMERS * 7. The Functional and the Personal Customer; Stephan Voswinkel * 8. ‘Subjectifying Action’ as a Specific Mode of Working with Customers; Fritz Böhle * PART IV: WORKING CUSTOMERS – SELF SERVICE AND WEB 2.0 * 8. The Working Customer – a Fundamental Change in Service Work; Kerstin Rieder and G. Günter Voß * 9. Customers Working for Customers: Collaborative Web 2.0 Services; Heidemarie Hanekop, Volker Wittke * 10. Prosumption of Social Context in Web 2.0: Theoretical Implications for the Prosumer Concept; Tabea Beyreuther, Christian Eismann, Sabine Hornung and Frank Kleemann

July 2013 uK July 2013 us 272pp 2 b/w tables, 2 figures hardback £65.00 / $100.00 / cn$115.00 9781137293244 canadian rights ebooks available

Managing the OlympicsEdited by Stephen Frawley, Daryl Adair, both at University of Technology, Sydney, Australia

The Olympic Games are the world's most complex and challenging sport mega-event to organize. Managing the Olympics is the first ever attempt to bring together the world's leading Olympic management researchers in one book and draws on the latest research into the management challenges faced by the organizers and key stakeholders of the Games.

Contents: 1. The Olympic Games: Managerial and Strategic Dimensions; Stephen Frawley and Daryl Adair * 2. Olympic Games Stakeholder Governance and Management; Milena parent * 3. Information, Knowledge and the Organization of the Olympic Games; Sue Halbwirth and Kristine Toohey * 4. Managing Legacy; Richard Cashman and John Horne * 5.

Managing Sport Participation Legacy at the Olympic Games; Stephen Frawley, Kristine Toohey and A. J. Veal * 6. Managing Sport at the Olympic Games; Stephen Frawley, Kristine Toohey, Tracy Taylor and Dwight Zakus * 7. Managing Olympic Venues; Simon Darcy and Tracy Taylor * 8. Managing Transport during the Olympic Games; Eva Kassens-Noor * 9. Broadcasting the Olympics; Harry-Arne Solberg and Chris Gratton * 10. Investigating Olympic Sponsorship: A Contemporary Review of Selected Activation and Achievement; Rick Burton * 11. Olympic Ceremonial, Protocol and Symbolism; Daryl Adair * 12. Managing the Games: Prospects for the Future; Daryl Adair and Stephen Frawley

July 2013 uK July 2013 us 232pp 17 b/w tables, 10 figures hardback £60.00 / $100.00 / cn$115.00 9780230389571 canadian rights ebooks available

Cross-Cultural CommunicationTheory and Practice

Brian J. Hurn, writer and lecturer, UK, Barry Tomalin, writer, public speaker and trainer, UK

A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas.

Contents: Introduction * 1. What is Cross-Cultural Communication? * 2. Key Thinkers in Cross-Cultural Communication * 3. Key Thinkers in Cross-Cultural Communication * 4. The International Use of English * 5. Developing Cross-Cultural Communication Skills * 6. Selection and Preparation for Foreign Assignments * 7. Leadership Across Cultures * 8. International Team Building and Team Working * 9. Effect of Culture on International Negotiations

* 10. Multiculturalism and Diversity * 11. Globalization and its Effect on Culture * 12. Cultural Diplomacy and Nation Branding * 13. Transfer of Skills, Technology and Knowledge * 14. Cultural Profiling and Classification * 15. Teaching Cross-Cultural Communication


Exploring Cross-Cultural Competence in East Asia

Weiwei Ji, Jinan University, China

How could hybrid organizations and leaders improve effectiveness in order to increase the chances of success for their business organizations in East Asia? The author presents a theoretical framework and investigates the preferences and networkability in the corporate, market and living environment of expatriated managers in China and Japan.

Contents: 1. Introduction to thesis * 2. Boundary spanner choice and international assignment * 3. Exploring boundary spanners’ cross-cultural competence: preference, network and adjustment * 4. Boundary spanner and network of Chinese firms in Japan * 5. Impact of Headquarters’ support on boundary spanners’ competence creation * 6. Working towards hybrid solutions: an joint-venture perspective * 7. Creating boundary spanners’ cross

cultural competence through co-leadership * 8. Discussion

november 2013 uK november 2013 us 208pp hardback £65.00 / $105.00 / cn$121.00 9781137363091 canadian rights

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World HumanismCross-cultural Perspectives on Ethical Practices in Organizations

Edited by Shiban Khan, EBS Business School, Germany, Wolfgang Amann, Goethe Business School, University of Frankfurt, Germany

The purpose of World Humanism: Cross-cultural Perspectives on Ethical Practices in Organizations is to discover what is distinctive about humanistic management practices around the world. It examines the nature and occurrence of humanistic management practices within businesses and other organizations across the world.

Contents: 1. Towards a better understanding of world humanism * 2. Economic Humanism and Western Management: Theory and Practice * 3. Humanistic Management and North American Business Ethics * 4. Alterity, Otherness and Humanistic Management in Latin America Bancoldex and

Views as two Colombian case studies * 5. Scandinavian Cooperative Advantage: The Case of IKEA * 6. Humanistic management and sustainable transformation with regional scope on Germany, Austria and Switzerland * 7. Corporate Social Responsibility management in Poland * 8. The Italian way to Humanistic Management 2.0 * 9. Towards A Humanistic and Responsible Managerial Decision Making Model: The Corporate Ubuntu Approach * 10. Business Ethics Practices in Israel: Jewish Ethical Traditions and Management Behavior * 11. The Islamic Paradigm of Morality: Toward a Humanism Approach * 12. Antecedents to humanistic management approach in India: The role of family businesses * 13. Indian Ethos as Humanistic Management Principles: a case study of a Family Business Organisation * 14. The Ethical Background of Business in China – An Outline * 15. Business ethics and corporate system in Japan16. Emerging insights on world humanism

Humanism in Business Series


Multinationals and Global ConsumersTension, Potential and Competition

Edited by T. S. Chan, Geng Cui, both at Lingnan University, China

International business (IB) research on Asian firms is on the rise, challenging conventional theories and providing opportunities for IB researchers to address several paradoxical issues such as ownership advantage and risk-returns. The book focuses on IB research in Asia and addresses some of these problems in several keys areas of IB research.

Contents: PART I: MULTINATIONALS AND ORGANIZATIONAL MANAGEMENT * PART II: INTERNATIONAL BUSINESS AND FDI * PART III: MARKETING AND CONSUMER BEHAVIOR

AIB Southeast Asia


Internationalization, Innovation and Sustainability of MNCs in Latin AmericaEdited by Leonardo Liberman, Universidad de los Andes, Chile, William Newburry, Florida International University, USA

Presents research findings and theoretical developments in the International Business field, with special emphasis on the issues of internationalization, innovation and sustainability in Latin America.

Contents: Introduction * 1. Maintaining a Global Competitive Advantage: Sustainable Tourism in a World Heritage Site in Peru; James Patrick Johnson and Ronald Rivas * 2. Foreign Direct Investment in the Water Sector in Latin America; Frederico Araujo Turolla * 3. Absorptive Capacity in Franchising System: Empirical and Comparative Dimensions from Brazil; Rogerio Stival Morgado and Afonso Fleury * 4. Brazilian Franchising Networks: Degree of Internationalization and Current Status; Livia Lopes Barakat, Sherban Leonardo Cretoiu and Mayara Ximenes Dalbem * 5. Private Equity Investments in Emerging Markets, National Governance and Geographic Distance: The Case of Latin America, 1996-2009; Santiago Mingo, Francisco Morales and Marc Junkunc * 6. The Internationalization of Brazilian Fast-Food Chains: A Marketing Failure?; Gilberto Figueira da Silva, Angela da Rocha and Henrique Pacheco * 7. Challenges in Strategy and Management of Multinational R&D Centers in Emerging Markets: Perspective from a German Headquarters in the Chemical Sector; Osmar Mitsuo Saito, Roberto Carlos Bernardes and Marcos Amatucci * 8. Internationalization of Asian MNCs in Brazil: Factors and Motivations; Mario Henrique Ogasavara and Gilmar Masiero

AIB Latin America


International Business and Institutions after the Financial CrisisEdited by Yama Temouri, Chris Jones, both at Aston Business School, UK

The challenge in the post crisis world is how business, government and academia come together to foster conditions for sustainable economic development. Understanding this requires an examination of the fundamental principles of IB, including location decisions, returns to multinationality and links between government and business, and CSR.

Contents: PART I: INSTITUTIONS AND FOREIGN INVESTMENT * PART II: KNOWLEDGE FLOWS AND PERFORMANCE

Academy of International Business (UKI) Series

March 2014 uK March 2014 us 312pp 29 figures, 63 b/w tables hardback £70.00 / $115.00 / cn$132.00 9781137367198 canadian rights ebooks available



Effective People Management in AfricaEdited by Aloysius Newenham-Kahindi, University of Saskatchewan, Canada, Ken N. Kamoche, Nottingham University, UK, Amon Chizema, Loughborough University, UK, Kamel Mellahi, Warwick Business School, UK 'This book contains a much needed compilation of chapters that illuminate both the challenges of and approaches to effectively managing people and organizations in Africa. It is a must read for scholars as well as business people who wish to be successful in Africa.' - Stella M Nkomo, University Pretoria and Africa Academy of Management

Highlights new realities, challenges and opportunities facing organizations and businesses in managing people in contemporary Africa and attempts to propose

alternative sustainable strategies and models that address critical issues ranging from managing knowledge and technology appropriation in organizations to social issues of poverty and ecology.

Contents: Introduction: New Directions in the Management of Human Resources in Africa * PART I: PEOPLE MANAGEMENT IN AFRICAN COUNTRIES * 1. HRM Issues and Outcomes in Domestic Mergers and Acquisitions: A Study of The Nigerian Banking Sector * 2. Factors hindering the adoption of HIV/AIDS workplace policies: evidence from private sector companies in Malawi * 3. Privatization and Employment Relations in Africa: The Case of Mozambique * PART II: MULTINATIONALS AND PEOPLE MANAGEMENT IN AFRICA * 4. Knowledge Appropriation and HRM: The MNC Experience in Tanzania * 5. Human resource management in Southern African multinational firms: considering an Afro-Asian nexus * 6. Managing Sustainable Development through Cross-Cultural Management: Implications for Multinational Enterprises in Developing Countries * 7. When Two African Cultures Collide: A Study of Interactions between Managers in a Strategic Alliance between Two African Organizations * 8. Human Resource Strategies for Managing Back-office Employees in Subsidiary Operations: The Case of Two Investment Multinational Banks in Tanzania


The Impact of Political Action on Labour Movement StrengthTrade Union Revitalisation in Africa

Michael A. Oyelere, Regent's University London, UK

In light of the decline of trade union membership and the role TU are expected to play in industrial relations, this book explores the consequences of government action and the economic policies on TU membership, investigating the forms of political action undertaken by TU and reviewing the conditions under which these actions succeed or fail.

Contents: PART I: AN OVERVIEW * 1. An Introduction * 2. Industrial Relations Development: Perspectives from Advanced Economies * 3. Contemporary Theories and Union Actions * PART II: THE NIGERIA’S CONTEXT AND CASE STUDY ORGANISATIONS * 4. Political Developments and the Labour Movement * 5. Case Study Organisations * PART III: POLITICS AND TRADE UNIONS * 6. Political changes and Trade Unions

* 7. Economic Factors affecting Trade Unions * 8. Unions Socio-Political and Economic Actions * PART IV: THE STATE AND PREDICAMENTS OF LABOUR MOVEMENT * 9. State of labour movement in Nigeria * 10. Future of Industrial Relations in Emerging Economies

november 2013 uK november 2013 us 232pp 12 figures, 9 b/w tables hardback £70.00 / $105.00 / cn$132.00 9781137341211 canadian rights

Culture and Gender in LeadershipPerspectives from the Middle East and Asia

Edited by James Rajasekar, Sultan Qaboos University, Oman, Loo-See Beh, University of Malaya, Malaysia

The authors of this volume analyse and contribute to existing ideas and knowledge on culture and gender and their influence on leadership in the Middle East and Asia.

Contents: PART I: LEADERSHIP * PART II: CULTURE * PART III: GENDER AND LEADERSHIP

october 2013 uK october 2013 us 352pp 18 b/w tables, 14 figures hardback £70.00 / $110.00 / cn$127.00 9781137311566 canadian rights ebooks available

Towards Organizational KnowledgeThe Pioneering Work of Ikujiro Nonaka

Edited by Georg von Krogh, University of St Gallen, Switzerland, Hirotaka Takeuchi, Kimio Kase, IESE Madrid, Spain, César González Cantón, Universitat Pompeu Fabra, Spain"This is a unique and outstanding book on the pioneering contributions of Professor Ikujiro Nonaka to the field of Knowledge Management. Knowledge is at the heart of innovation and is the driver of corporate growth and social progress. For this reason, both management scholars and practitioners should read this book to better understand and reflect on how knowledge is created, developed and applied more effectively in the corporate world." - Jordi Canals, IESE Business School, Spain

In recognition of Professor Ikujiro Nonaka's contribution to the field of Knowledge Management this book, forming part of The Nonaka Series on Knowledge and Innovation from Palgrave Macmillan, deals with a variety of aspects of the Knowledge Management (KM) theory and the knowledge-based view of the firm.

The Nonaka Series on Knowledge and Innovation


44

INTERNATIONAL BUSINESS IT FOR BUSINESS

Global Stakeholder Relationships GovernanceAn Infrastructure

Toni Muzi Falconi, Methodos spa, Italy

By arguing and detailing the elements of a soft and hard infrastructure approach to the process of global stakeholder relationships governance, this book integrates advanced, flexible and feasible tools to develop an organization's listening culture; integrated reporting as an ongoing process of continued multi-stakeholder reporting.

Contents: 1. Global Stakeholder Relationships Governance - An Infrastructure by Toni Muzi Falconi * 2. Replacing Images, Reputations, and Other Figments of the Mind with Substantive Relationships in a Behavioral, Strategic Management Approach to Public Relations by James E. Grunig * 3. From the Field: Six Steps Towards Stakeholder Relationships Listening by Emilio Galli Zugaro * 4. Challenges and Tools for Mapping and

Managing an Organization’s Relationships Networks by Joao Duarte

December 2013 uK December 2013 us 164pp 14 figures, 2 b/w tables, 3 b/w line drawings hardback £45.00 / $67.50 / cn$78.00 9781137396808 canadian rights ebooks available

International Business RealismsGlobalizing Locally Responsive and Internationally Connected Business Disciplines

Edited by Anshu Arora, Savanah State University, USA

International Business (IB) is a complex and interdisciplinary field. It encompasses regular currency and political risks alongside fundamental uncertainties and variations in international development, collaboration, social values, and shared objectives. As globalization expands our markets across national boundaries, institutional innovation and experimentation is essential for countries to brand their products globally and develop internationally acclaimed products. The contributors of International Business Realisms analyze instances of interdisciplinary marketing and branding for the global market place and distill practical implications for effective international and domestic marketing.

International Marketing and Management Review


it For business

Breakpoint Why the Web will Implode, Search will be Obsolete, and Everything Else you Need to Know about Technology is in Your Brain

Jeff Stibel, The Dun & Bradstreet Credibility Corporation, USA

Neuroscientist and entrepreneur Jeff Stibel shows how the brain can act as a guide to understanding the future of the internet. Using example such as startups using crowdsourcing to create something much "smarter" than the sum of their parts, Stibel offers a fresh and engaging look at the future of business and technology.

august 2013 uK July 2013 us 256pp includes 6 b&w illustrations hardback £17.99 / $28.00 / cn$32.00 9781137278784 canadian rights ebooks available

Reputation EconomicsWhy Who You Know is Worth More Than What You Have

Joshua Klein, technology expert, USA

A new currency based on reputation has been created as the internet has become more social. Companies are not only tracking what an individual is tweeting and what sites they use, but they're using this knowledge to dynamically price their goods based on a consumer's reach and reputation online. Welcome to the age of Reputation Economics.

December 2013 uK november 2013 us 256pp hardback £17.99 / $28.00 / cn$32.00 9781137278623 canadian rights ebooks available

Innovation and IT in an International ContextR&D strategy and operations

Edited by Frantz Rowe, Nantes University, France, Dov Te’eni, Tel Aviv University, Israel

Innovation and IT are intertwined. In order to understand how, this book takes an interdisciplinary view of innovation in an international and digital world. It addresses strategic and operational aspects of R and D and new product development, emphasizing knowledge management, configurational design, distance and diversity.

Contents: PART I: STRATEGIZING THE R AND D FUNCTION * PART II: SUPPORT FOR R AND D COORDINATION AND DESIGN * PART III: INNOVATION AND COLLABORATION IN AN INTERNATIONAL CONTEXT

March 2014 uK March 2014 us 240pp 43 b/w tables, 16 figures, 6 line drawings hardback £70.00 / $115.00 / cn$132.00 9781137336125 canadian rights


MANAGEMENT AND LEADERSHIP

ManageMent anD leaDershiP

The Proactive Leader How To Overcome Procrastination And Be A Bold Decision-Maker

David De Cremer, China Europe International Business School, China "Why do our leaders often fail to take up responsibility and make decisions in a timely fashion? David De Cremer uses behavioral analyses to explain this important leadership failure and what to do about it."—John A. Quelch, China Europe International Business School "An excellent guide for leaders who want to get their followers, as well themselves, to follow through."—Piers Steel, author of the best-selling book the Procrastination Equation and Haskyne School of Business

Too many decisions are taken too slowly or not at all because of the dithering behavior of our leaders, often leading to failure of the project, or worse, the organization. See how procrastination has led to major contemporary leadership failures and learn how to recognize and resolve the problem in yourself and others.

Contents: 1. Introduction * 2. The Psychology of the Leader * 3. The Psychology of the Situation * 4. Culture, Global Leadership and Procrastination * 5. The Consequences of Delaying Decisions * 6. Leadership Perceptions and Procrastination * 7. An Interactive Model * 8. What to do? * 9. The ‘Leadership on Hold’ - Survey * References * Biography

June 2013 uK July 2013 us 146pp hardback £19.99 / $32.00 / cn$37.00 9781137290267 canadian rights ebooks available

Value and Virtue in Public AdministrationA Comparative Perspective

Edited by Michiel S. De Vries, Radboud University Nijmegen, The Netherlands, Pan Suk Kim, Yonsei University, South Korea'Values and Virtues in Public Administration is a timely volume that brings together contributions from world-class scholars who remind us that values are the core of public administration. Professors Pan Suk Kim, Michiel De Vries and their collaborators offer the foundations for a post-New Public Management era in which fundamental public service values will be reasserted by both public officials and citizens.' - James L. Perry, Indiana University, Bloomington, USA

A multidisciplinary analysis of the role of values and virtue in public administration, this book calls for a rediscovery of virtue. It explores ways of enabling the

public sector to balance the values that are presently dominant with classic values such as accountability, representation, equality, neutrality, transparency and public interest.

Governance and Public Management

January 2014 uK January 2014 us 352pp 8 b/w tables, 20 figures Paperback £24.99 / $35.00 / cn$40.00 9781137387981 canadian rights

Global Mindset and Leadership EffectivenessWim Den Dekker, Lloyd's Register, Netherlands

Global Mindset and Leadership Effectiveness addresses managerial attitudes regarding globalization and international business, often referred to as a global mindset. A global mindset is not enabling managers to be most effective in all situations. Alongside the structure and culture of their working environment, this leads to consequences for both managers and their organization.

Contents: List of Tables * List of Figures * Preface * Foreword * 1. Introduction * 2. Globalization and Leadership Effectiveness * 3. Global Mindset: Theoretical Backgrounds * 4. Identifying Global Mindset at the Individual Level * 5. Instrument Development * 6. Global Mindset and Leadership Effectiveness * 7. Discussion * References

october 2013 uK october 2013 us 232pp 18 b/w tables, 16 figures hardback £70.00 / $115.00 / cn$132.00 9781137351951 canadian rights

Management and the GospelLuke's Radical Message for the First and Twenty-First Centuries

Bruno Dyck, University of Manitoba, Canada

This unique and reader-friendly book promises to become the classic 'go to' book for anyone truly interested in studying what the Bible says about managing organizations.

Contents: PART I: INTRODUCTION * Overview of this Book * A Short Introduction to the Gospel of Luke * 1. Managers, Goods and Service Producing Organizations, and First-century Palestine * PART II: PROBLEM RECOGNITION: HOW INTERPRETING LUKE VIA A FIRST-CENTURY MANAGEMENT LENS CHALLENGES THE CONVENTIONAL INTERPRETATIONS OF TWO KEY PARABLES * 2. A Three-dimensional First-century Lens for Understanding of Management * 3. Interpreting Luke’s ‘Parable of the Shrewd Manager’ via a First Century Lens * 4. Interpreting Luke’s ‘Parable of the Ten Pounds’ via

a First Century Lens * PART III: ACTION RESPONSE: PERFORMING A COMPREHENSIVE EXAMINATION OF PASSAGES IN LUKE RELATED TO EACH OF THE THREE-DIMENSIONS OF THE FIRST-CENTURY MANAGEMENT LENS * 5. Passages about Managing Relationships within Organizations * 6. Passages about Managing Money * 7. Passages about Managing Relationship between Organizations * PART IV: NEW WAY OF SEEING: MANAGEMENT, THE KINGDOM OF GOD, SALVATION, AND THE HOLY SPIRIT * 8. The Kingdom of God is Enacted and Manifest in Organizational Settings * 9. Salvation is Facilitated when Organizations Save People from Oppression and * 10. Save People for Working in Liberating Structures and Systems * 11. Holy Spirit is Key to Salvific Kingdom of God Management * PART V: INSTITUTIONAL CHANGE: A FOUR-PHASE ‘HOW TO’ PROCESS MODEL FOR PUTTING INTO PRACTICE MANAGEMENT PRINCIPLES FOUND IN THE GOSPEL OF LUKE * 12. A Four-phase Process Model Embedded in Luke’s Journey Narrative * 13. Luke’s Three ‘Forward’ Cycles through the Four-phase Process Model * 14. Luke’s Three ‘Reverse’ Cycles through the Four-phase Process Model * PART VI: IMPLICATIONS FOR 21ST CENTURY MANAGEMENT THEORY AND PRACTICE * 15. Managing Relationships within Organizations: Organization Structure, Motivation and Leadership * 16. Managing Money: Economics, Finance and Accounting * 17. Managing Relationships between Organizations: Strategy * Concluding Thoughts * References * Appendix A: Background Regarding the Chiasm in Luke’s Journey Narrative * Appendix B: Usage of kurios [Lord] in Luke to describe God and Jesus

november 2013 uK november 2013 us 320pp Paperback £22.00 / $35.00 / cn$40.00 9781137377333 canadian rights ebooks available

46


Leadership Development for Interprofessional Education and Collaborative PracticeEdited by Dawn Forman, Curtin University, UK, Marion Jones, National Centre for Interprofessional Education and Collaborative Practice, New Zealand, Jill Thistlethwaite, general practitioner and academic, Australia

Leadership Development of Interprofessional Education and Collaborative Practice is an edited compilation of chapters written by international medical and health professional experts. The book provides historical and current perspectives on leadership in healthcare.

Contents: 1. Introduction; Dawn Forman * PART I: HISTORICAL PERSPECTIVES: LEADERS AND CHAMPIONS * 2. Leading the Way; Hugh Barr * 3. Interprofessional Education in Canada: Initiatives 2003-11; John Gilbert * PART II: LINKING THEORY TO PRACTICE: IMPROVING CLIENT CARE * 4. Leadership Development for Interprofessional Teams to Drive Improvement and Patient Safety; Bryony Lamb and Nick Clutton * 5. Strength-based Leadership for Developing and Sustaining Interprofessional Collaborative Practice; Bryony Lamb, Nick Clutton, Andy Carson-Stevens, Sukhmeet Panesar and Sarah Salvilla * 6. A University-community Engagement and Leadership Model; Margo Brewer and Sue Jones * PART III: WORLDWIDE PERSPECTIVES * 7. Interprofessional Leadership Developments in the United States; Alan Dow and Scott Reeves * 8. Building Capacities Workforce in Bogotá, Colombia; Francisco Lamus, Rosa Durán, Luz Soto, Esperanza Avellaneda and Sonia Restrepo * 9. Faculty Development in Health Professions Education – the Health Sciences University Model - Interprofessional Education Leadership in Action; Payal Bansal and Arun Jamkar * 10. Developing Community Engaged Interprofessional Education in the Philippines; Elizabeth Paterno and Louricha Opina-Tan * 11. Reflections from New Zealand: Facilitating Cultural Change; Marion Jones, Antoinette McCallin and Susan Shaw * 12. Community Development of Interprofessional Practice in Kenya; Simeon Mining * 13. The Evolution of Faculty-wide Interprofessional Education Workshops; Margo Brewer, Beatrice Tucker, Leah Irving and Diane Franklin * 14. Leadership in Interprofessional Collaboration for Lifelong Learning; Mollie Burley and Janice Chesters * 15. Closing Reflections; Jill Thistlethwaite

February 2014 uK February 2014 us 288pp 14 b/w tables, 26 line drawings, 32 figures hardback £65.00 / $100.00 / cn$115.00 9781137363015 canadian rights ebooks available

The Resilient ManagerNavigating the Challenges of Working Life

Adrian Furnham, University College London, UK'The Resilient Manager is another excellent book in the series. In these turbulent times, to survive and flourish managers need to be resilient. Professor Furnham has done a masterful job in helping managers confront this challenge… a must read for all managers.' -Cary L. Cooper, CBE, Pro Vice Chancellor for External Relations and Lancaster University Management School 'Resilience, almost more than any other attribute, is needed to survive in a world where you are continually bombarded with competing and often biased views on everything, and where change is always top of the agenda. Resilience is a key attribute for a manager to survive in this kind of

environment. This book explains the problems of modern management, identifies resilience as a key issue and provides helpful suggestions.' - Chris J. Jackson, Australian School of Business

Resilient people are happier, healthier, and more productive. Psychologist and business writer Adrian Furnham takes a sideways and entertaining look at the challenges of being a leader, demonstrating how resilience can be honed, developed, and used as a personal life raft to keep afloat in the face of adversity.

Contents: Preface * Introduction * 1. Building a Team * 2. Getting the Best out of People * 3. The Daily Grind * 4. It’s all in the Delivery – Management Behavior * 5. Learning on the Job * 6. Life Beyond

october 2013 uK november 2013 us 247pp hardback £29.99 / $45.00 / cn$52.00 9781137361066 canadian rights

Inventive NegotiationGetting Beyond Yes

John L. Graham, University of California, Irvine, USA, Lynda Lawrence, Ideaworks Consulting and University of California, Irvine, USA, William Hernandez Requejo, Requejo Consulting, Inc., USA

Negotiation is a core skill used in a variety of personal and commercial settings and can be the key to success. Inventive Negotiation demonstrates how to transform transaction-oriented competitive or integrative bargainers into inventive negotiators that focus on long-term commercial relationships.

Contents: Introduction – Bought a Car Recently? * 1. Older than History, More Advanced than the Future * 2. It Begins with a Glimmer of Opportunity * 3. Don’t Sell Them the Show. Sell Them the Vision * 4. Then You Build Personal Relationships * 5. Systems that Make It Happen * 6. The Right People * 7. Diversity

Works * 8. Place/Space/Pace * 9. Emotion/Power/Ethics * 10. Changing Roles * 11. Creativity Stimulants * 12. Improvisation * 13. Playing Together * 14. Review and Improve

June 2014 uK May 2014 us 256pp 12 figures hardback £19.99 / $30.00 / cn$34.50 9781137370150 canadian rights

The Intent of BusinessOrganizing for a More Sustainable Future

Gregory Gull, Capella University, Minneapolis USA

Insights from varied disciplines such as: physics, mythology, psychology, philosophy, statistics, and systems theory to re-think the very intent of business and its corresponding organizing and management principles.

Contents: 1. A Historical Perspective * 2. Practicing The Philosophy * 3. The Effects Are Personal * 4. On Being Human * 5. Prelude to Change * 6. The Essential Changes * 7. An Energic Perspective * 8. Organizing Managing for Viability

september 2013 uK september 2013 us 216pp 22 figures hardback £60.00 / $95.00 / cn$109.00 9781137352071 canadian rights ebooks available



Confronting MistakesLessons from the Aviation Industry when Dealing with Error

Jan Hagen, ESMT European School of Management and Technology, Berlin, Germany 'Confronting Mistakes is a remarkable book. Its gripping case studies of airline disasters will keep readers on the edge of their chairs, and its penetrating analysis is deep and sophisticated. Hagen's writing is highly accessible and engaging and will enlighten everyone from error experts to curious readers in other industries. The book is destined to be a classic in the error field.' - Amy C. Edmondson, Harvard Business School

In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this book assess how active error management can work and

lead to success. Using academic research and ten actual aviation accidents cases, this book will provide compelling and informative reading.

Contents: Introduction: Why Errors Matter * PART I * Case 1: New England Air (NE) 248 * Too Scared to Ask * Case 2: Japan Airlines (JAL) 8054 * Hope Replaces Action * Case 3: Birgenair 301 * Authority and Mental Framing * Case 4: KLM 4805 * The Pressure of the Captain’s Mood * Case 5: United Airlines 173 * Silent Power * Case 6: Avianca 052 * Encouragement is not Empowerment * PART II * Crew Resource Management * Transforming the Captain’s Position – but Preserving the Hierarchical Structure * Surprising Side Effects Led to a Breakthrough * PART III * Case 7: United Airlines 811 * Copilot Takes Charge * Case 8: United Airlines 232 * Flexible Team Enhancement * Case 9: Successful Error Detection and Correction * Copilot Overrules Captain * Case 10: Czar 52 * Limits of CRM

august 2013 uK september 2013 us 200pp 25 b/w photos, 22 diagrams, 2 graphs, 1 b/w table hardback £26.00 / $40.00 / cn$46.00 9781137276179 canadian rights ebooks available

The Lost LeadersHow Corporate America Loses Women Leaders

Rebekah Heppner, Nonprofit Consultant, USA

The Lost Leaders presents the personal stories of women who achieved success in corporate leadership, but have chosen to abandon their careers, providing a fascinating glimpse of the culture that exists in the contemporary corporation.

Contents: PART I: ACCIDENTAL CAREERS * Introduction to Part One * 1. Colleen Roberts * 2. Judy Samuels * 3. Joyce Williams * 4. Nancy Michaels * 5. Other ‘Lost Leaders’ * PART II: CORPORATE AMERICA * Introduction to Part Two * 6. The Old Boys’ Network * 7. The Acceptable Band * 8. The Ideal Worker * 9. Against The Law * 10. The Toxic Workplace * PART III: HOPES FOR THE FUTURE * Introduction to Part Three * 11. Still Working * 12. Self Employment * 13. Workplace Flexibility * 14. Diversity Initiatives * 15. A Woman President of the United States * Conclusion

september 2013 uK september 2013 us 176pp 1 b/w table, 1 b/w illustration hardback £50.00 / $80.00 / cn$92.00 9781137356123 canadian rights ebooks available

Beauty QueenInside the Reign of Avon's Andrea Jung

Deborrah Himsel, Thunderbird School of Global Management and The Helsinki School of Economics at Aalto University, USA

Through interviews with other CEOs, Avon executives past and present, and leadership experts, Himsel explores the unique challenges Jung faced as a female Fortune 500 CEO; the thin line between pride and hubris; and the danger of the so-called ‘halo effect’ in our high-stakes times.

May 2014 uK april 2014 us 240pp hardback £17.99 / $26.00 / cn$30.00 9781137278821 canadian rights

How Asian Women LeadLessons for Global Corporations

Jane Horan, The Horan Group, USA

How Asian Women Lead provides a vastly different picture than Western-focused leadership literature, highlighting obstacles Asian women face reaching the top, and looking beneath the corporate surface to show cultural and family perspectives.

Contents: Table of Contents * Prologue – Setting the Stage for this Research * 1. Setting the Context, Methodology and Purpose * 2. Postmodernism/Post Structuralism Described * 3. Narrative Inquiry Described * 4. Feminist Ethnography Described * 5. Moments of Realization Defined * 6. Meaning and Sense Making * 7. How This Dissertation Unfolds * 8. Akiko Ito’s Story – Life is a game * 9. Difficult Times, Early Influences * 10. A Wayward Traveller * 11. Fiesta Begins, Philosophy Unfolds * 12. Bucolic, Enlightening Adventure * 13. A Moment of Realization * 14. My

Moment of Realization * 15. Concluding Thoughts * 16. Faria Ali’s Story – Live Well, Love Well * 17. A Tumultuous Beginning * 18. Identity Questions * 19. Early Influences and Turning Points * 20. Searching for Purpose * 21. Moments of Realization * 22. Education, Leadership and Change * 23. A Moral Turning Point * 24. Concluding Thoughts * 25. Judy Lee’s Story – Out of Asia and into Africa * 26. Banished to the Republic * 27. Driven and Gifted * 28. Culture Shock in the Motherland * 29. Moments of Realization * 30. Finding Her Religion * 31. A Spiritual Turning Point * 32. Concluding Thoughts * 33. Sara Chin’s Story – The Accidental Leader * 34. Uneasy Beginnings * 35. Balancing Family, Life and Work * 36. Participative and Collaborative * 37. Women Don’t Ask * 38. Identity * 39. Moments of Realization * 40. My Moment of Realization * 41. Building a Connected Web of Inclusion * 42. Concluding Thoughts * 43. Narrative Fiction Explored * 44. Short Story ‘Dead Labels’ * 45. Reflections on Fictional Dialogue * 46. Examining Ethics * 47. Examining women and workplace politics * 48. Concluding thoughts * 49. Unconscious Bias Uncovered * 50. Cultural Beliefs or Bias in Narrative Inquiry * 51. Personal Struggles with Bias * 52. Organizational Fixedness * 53. Biased Leadership Selection * 54. Gender Bias and Word Choices * 55. Building Inclusive Organizations * 56. Time to Change * 57. Concluding Thoughts * 58. Leadership Review * 59. Transformational Leadership * 60. Transformational and Transactional Leadership * 61. Connecting Stories and Research * 62. Reflection, Mindfulness and Spirituality * 63. Authenticity and Moral Leadership * 64. Building an Inclusive, Integrated Web * 65. Centered, Inclusive and Asian * 66. The Way Forward * 67. Leadership for Good * 68. Concluding Thoughts * 69. Cross Cultural Narrative Review * 70. Participant Selection * 71. In the Beginning * 72. Uncertainty Abounds * 73. Reflexive Clarity * 74. Questions about Questions * 75. Struggling Methodologically * 76. Unpacking Multicultural Narrative Inquiry * 77. Disordered Messiness * 78. Methods of Inquiry: Reflexivity and Writing * 79. Struggling with Voice * 80. Concluding Thoughts * 81. Conclusion: What does it all Mean? * 82. The So What Story * 83. Evaluating This Narrative * 84. Cross Cultural Narrative * 85. Concluding Thoughts * References


48


Survival to GrowthSam Hout, Medicines Division at TEVA Pharmaceuticals, USA'This book focuses on how leaders can achieve surviving and winning organizations by influencing the evolution of organizational culture and the capability and commitment of employees. It provides and illustrates powerful and yet conceptually simple messages, e.g. the need for simplicity of communication, the need to ensure that problem-solving teams have diverse and challenging constituents, and the importance of having a bias to action. The work's strength is that in adopting the tenet of the importance of human nature it effectively bridges the gap between texts heavily reliant on deep theories of organizational

psychology and commentators relying primarily on their experiences of management. Hout views leaders as providing shaping influence to the generally natural-selection based evolution of an organization's culture and mode of work.' - Dr. Andre Krol, GM Development and External Affairs, Xstrata Iron Ore

Survival to Growth explores human nature and illustrates how occupational goals and objectives can be achieved by applying a basic organizational approach while upgrading the skill level of each company employee.

Contents: 1. Survival * 2. Leadership * 3. How? * 4. What and Where? * 5. Facts and Faith? * 6. Discipline and Goal Setting * 7. Growth * 8. Innovation vs. Invention * 9. Freestyle and Movement * 10. Momentum and Continuity * 11. Conclusions and Future Recommendations

october 2013 uK october 2013 us 212pp 8 b/w line drawings, 12 b/w tables hardback £31.50 / $50.00 / cn$57.50 9781137359766 canadian rights ebooks available

The Trust FactorNegotiating in SMARTnership

Keld Jensen, MarketWatch Centre for Negotiation A/S, USA'Trust is critical to effective negotiating. The Trust Factor is full of useful negotiation advice combining Jensen's impressive negotiation experiences with insights from behavioral economics and trust research. The book is clearly written and the advice is straightforward.'—Daniel L. Shapiro, Ph.D., Harvard International Negotiation Program and Beyond Reason: Using Emotions as You Negotiate'Keld Jensen's book is full of great insights on how to build negotiation competency and develop long term relationships underpinned by trust. This book is very relevant for company executives who have business dealings in Asia where the TRUST Factor

and the ability to connect ('Guanxi') must be established as key success factors between western companies and their Asian business partners.' —Peter Woon, Marina Bay Sands Pte Ltd

Offers deal-makers techniques to access mutually beneficial solutions that cannot make their way to the bargaining table without a cooperative strategy that enables the parties to together with mutual benefit and success.

Contents: PART I: THE 3-LEGGED STOOL - TRUST, BEHAVIORAL ECONOMICS, AND NEGOTIATION * PART II: DEFINING THE RULES OF THE GAMES, ARTICULATING A NEGOTIATION STRATEGY, AND MAKING THE PIE BIGGER * PART III: DIVIDING THE BIGGER PIE, MAKING THE DEAL, AND DEFINING THE FUTURE

December 2013 uK December 2013 us 280pp hardback £23.99 / $35.00 / cn$40.00 9781137332257 canadian rights ebooks available

How to Make Boards WorkAn International Overview

Edited by Andrew Kakabadse, Cranfield School of Management, Cranfield University, UK, Lutgart Van den Berghe, Belgium

How to Make Boards Work offers a unique view of the thinking and doing of governance. The outside-in perspective offers a holistic framework highlighting how global cultural, social and political diversity impact boards of directors. The inside-out perspective emphasizes how governance and boards can effectively realize sustainable value creation.

Contents: PART I. THE ‘OUTSIDE IN’ PERSPECTIVE * PART II. THE ‘INSIDE OUT’ PERSPECTIVE


The Executive ChecklistA Guide for Setting Direction and Managing Change

James M. Kerr, Kerr Systems International, LLC, USA"James Kerr's The Executive Checklist will not only help you achieve your goals, but make getting there far easier and less stressful. In operating rooms and airline cockpits checklists save lives, and this book may very well save your professional life. Put it at the top of your book buying checklist."—August Turak, Forbes.com and Business Secrets of the Trappist Monks

A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The book provides a best-practice checklist for 8 core areas: Strategy Setting, Technology Alignment, Business Renovation, Project Management, Communications Renewal, Employee Engagement,

Staff Transformation, and Organizational Design.

Contents: Introduction * 1. Establish Leadership – The Foundation for Change * 2. Build Trust – A Vital Component of Enduring Achievement * 3. Strategy Setting – Translating Vision into Action * 4. Engage Staff – The Way to Gain Support and Accelerate Success * 5. Manage Work through Projects – A Means to Strategic Alignment * 6. Renovate the Business –A Way to Become ‘of Choice’ * 7. Seamlessly Integrate Technology–The Core to All We Do * 8. Transform Staff –The People Part of Enterprise-wide Change * 9. Renew Communications Practices –Transparency Improves Performance * 10. Re-imagine the Organization – The Expressway to the Future * Postscript: A Bold Vision for Tomorrow’s Organizations * A Last Word * About the Author




Mindful Leadership CoachingUsing Mindfulness to Develop Leaders and Transform Teams

Manfred Kets de Vries, INSEAD Global Leadership Centre, France

Mindful Leadership Coaching takes an in-depth look at the coaching processes. The insights provided here will help coaches and executives to use frameworks for transforming attitudes, beliefs, and behaviors. It advises on how the best leadership coaches help their executive clients create significant personal and professional change.

Contents: 1. The Hedgehog’s Kiss * 2. The Art of Forgiveness * 3. Are you a Victim of the Victim Syndrome? * 4. Are you in the Rescuing Business? * 5. Are you dealing with an SOB Leader? * 6. The Coaching Conundrum * 7. Teaching Executives how to Play 8. Creating Tipping Points

INSEAD Business Press


ManagerialismA Critique of an Ideology

Thomas Klikauer, University of Western Sydney, Australia

Most people know what management is but often people have vague ideas about Manageralism. This book introduces Manageralism and its ideology as a colonising project that has infiltrated nearly every eventuality of human society.

Contents: 1. Introduction: Managerialism and Society * 2. Managerialism as Ideology * 3. Annihilating Social Change * 4. Spreading Managerialism * 5. The Culture of Managerialism * 6. Managerialism and Authoritarianism * 7. Managerialism and Positive Thinking * 8. Shaping Science – Shaping Democracy * 9. Management Studies * 10. The Age of Managerialism * 11. Challenges to Managerial Thinking * 12. Beyond Managerialism * 13. Roadblocks to Post-Managerialism * 14. Conclusion: A

Post-Managerial World is Possible

september 2013 uK september 2013 us 368pp 1 table, 2 figures hardback £65.00 / $100.00 / cn$115.00 9781137334268 canadian rights ebooks available

Governance in Family EnterprisesMaximising Economic and Emotional Success

Alexander Koeberle-Schmid, economist, Germany, Denise Kenyon-Rouvinez, The Family Business Consulting Group, Switzerland, Ernesto Poza, Thunderbird School of Global Management, USA'Governance in Family Enterprises is the most comprehensive and practical resource on best practices. The authors appreciate that governance is more art than science, and they bring particularly special insights into governing family offices, family foundations and serial enterprising families. The book is greatly enriched with wonderfully global examples and role models.' - John L. Ward, Kellogg School of Management, USA

Presents a comprehensive overview of governance in family enterprises including practical management

knowledge in easy-to-use frameworks and interviews with renowned family enterprise owners and managers. Readers will benefit from the book's systematic approach and the opportunity to learn from the experience of other family enterprises.

Contents: PREFACE * PART I. STRUCTURES FOR FAMILY BUSINESS: FAMILY BUSINESS GOVERNANCE * 1. Family Business Governance * 2. Governance Challenges * 3. Governance Evolution * 4. Professional Ownership * PART II. STRUCTURES FOR BUSINESS: BUSINESS GOVERNANCE * 5. Board of Directors * 6. Chief Executive Officer * 7. Control Instruments * PART III. STRUCTURES FOR FAMILY: FAMILY GOVERNANCE * 8. Family Council and Family Manager * 9. Family Philanthropic Foundation * 10. Family Office * PART IV. DOCUMENTATION OF GOVERNANCE STRUCTURES: FAMILY CONSTITUTION * 11. Governance Code for Family Enterprises * 12. Family Constitution * 13. Conclusion

December 2013 uK January 2014 us 288pp 29 figures, 13 illustrations hardback £29.99 / $40.00 / cn$46.00 9781137293893 canadian rights ebooks available

Leadership in BalanceA Deeper Dimension

John F. Kucia, Xavier University, USA, Linda S. Gravett, Gravett and Associates; Just the Basics, Inc."Kucia and Gravett provide an important evolution in leadership literature. Drawing on interviews with CEOs of major corporations and non-profit organizations, the authors develop a 'Balance Framework' that replaces hierarchical management with a leadership style that blends and orchestrates competing organizational dimensions, such as competition vs. collaboration, in accordance with the organization's mission, structure, and culture. The resulting balance leverages the benefits of each dimension to increase organizational effectiveness." - Joe Pichler, retired CEO and chairman, The Kroger Company

Leadership in Balance provides readers with a deeper understanding of the art, practice, and discipline of purpose-driven collaboration, and teaches them how new leadership habits of the mind will positively impact an organization's learning, growth, and change.

Contents: PART I: BUILDING THE FUNDAMENTALS * PART II: WHAT DOES IT ALL MEAN? - TAKING IT TO THE NEXT LEVEL

april 2014 uK april 2014 us 208pp 18 Figures hardback £62.50 / $100.00 / cn$115.00 9781137394330 canadian rights

50


Boards Under CrisisBoard action under pressure

Alberto Lavin Fernandez, independent management consultant, Spain, Carmelo Mazza, LUISS University, Italy

An innovative, research-based review of how boards make decisions during crises – designed to offer insight and accessible theories for invested senior management facing crises situations. This book gathers recent and historical research on boardroom decision making from the field and business literature to review crises, TMT and decision making.

Contents: 1. Boards In Their Environment * 2. Crisis, What Crisis? Boardroom Crisis in Corporate Settings * 4. What You Can Do Tomorrow Will Depend Largely on Your Thinking Today: Increased Short Termism and Strategic Myopia During Crisis * 5. ‘I want to personally check that’: Centralization at the

Boardroom During Crisis * 6.The Portrait of Board Life from Within. Parochialism and Conflict at the Top * 7. Strategic Management and OB * 8. Remedies for Defective Decision Making Models Under Crisis

IE Business Publishing


All Above BoardCreating The Ideal Corporate Board

Ulf Lindgren, formerly Safe Technologies Limited, UK (deceased) 'Corporate Governance has come to the forefront as a key to corporate success or failure. In this book Ulf Lindgren summarizes the issues around the board such as the composition, its role and responsibilities as well the relationships between the chairman, CEO and the rest of the board. But most importantly he gives very good real examples of what works and what doesn't. This is a must read for anyone engaged in corporate boards or corporate governance.' - Dr. Lars Thunell, Standard Chartered Bank ltd., formerly International Finance Corporation, part of the World Bank Group'This book is equally valuable for Owners, Board

Members and CEOs. All Above Board offers concrete insights and compelling examples of models that enable these three parties to not only achieve effective synchronization and communication of their core mission and strategy, but to excel in the execution of this beyond the mere sum of their collective competence. It is highly readable and full of practical takeaways.' - Nick Kaye, Stockholm School of Entrepreneurship

Based on unique access interviews with leading chairmen and senior executives, All Above Board examines the key functions of the ideal twenty-first century board, how and why badly led boards fail, and what changes can be made to improve board behavior and efficiency for best practice.

Contents: Introduction * The Board of the Future * Enhancing the Chairman’s Value * Chairman and CEO - Tandem at the Top * The One Team Board Challenge * The Board and Innovation * Boosting Peak Performance * Setting Strategic Agendas * Summary and Conclusions * Research Methodology

July 2013 uK august 2013 us 188pp hardback £26.00 / $40.00 / cn$46.00 9781137264251 canadian rights ebooks available

Future Work (Expanded and Updated)Changing organisational culture for the new world of work2nd edition

Alison Maitland, writer, speaker and conference moderator,UK, Peter Thomson, Wisework Ltd, UKPraise for the first edition: "A compelling business case." - Michel Landel, Sodexo "A must-read for managers and leaders." - Sylvia Ann Hewlett, Winning the War for Talent in Emerging Markets

The way we work is overdue for change. This newly updated guide to the challenges you will face in the twenty-first century world of work sets out a compelling case for change in organizational cultures and working practices to boost output, cut costs, give employees more freedom over how they work and

contribute to a greener economy.

Contents: Introduction * 1. Flexibility As A Uniting Force Between People And Generations At Work * 2. The Evolution Of Technology And Its Uses At Work * 3. From Workplace To Meeting Place: Emerging Organizational Models * 4. What Today’s Managers Say About The New World Of Work And The Challenges They Face * 5. Making Change: How Organizational Culture Can Be Adapted To Enable Remote Working And Other * 6. Empowering Work Arrangements * 7. Think Flexibly: A Step-By-Step Guide To Introducing And Managing New Ways Of Working * 8. Managing Remote Teams And Virtual Teams Across Borders * 9. Making It Work For Organizations * 10. Making it Happen for Individual Managers * 11. The Way Ahead: Projections For The Future (From Workplace To Workspace)

March 2014 uK april 2014 us 272pp 4 b/w tables, 1 figure hardback £18.99 / $28.00 / cn$32.00 9781137367150 canadian rights ebooks available

The Power of Global TeamsDriving Growth and Innovation in a Fast Changing World

Elisabeth Marx, Stonehaven, UK

This highly practical book explains how executive teams in global companies can work together to successfully drive change, enable fast growth or restructure the business. It demonstrates a clear correlation between team development and business results and even deals with special issues for teams in the not-for-profit sector and emerging markets.

Contents: 1. The Mix at the Top: The Power of Psychological Diversity * 2. Global Team Effectiveness: Linking Psychology, Culture, and Strategy * 3. Global Teams: How to Run a Global Business and Serve Global Clients * 4. Driving Growth and Innovation * 5. Talent over Structure * 6. Boards as Teams?

november 2013 uK December 2013 us 214pp 11 b/w tables, 5 figures hardback £24.99 / $40.00 / cn$46.00 9781137008114 canadian rights ebooks available



Creating Enlightened OrganizationsFour Gateways to Spirit at Work

Judi Neal, Edgewalkers International, UK ‘There aren’t many models people can use for investigating spirituality in the workplace, and fewer still that respect the entire range of sacred journeys. Judi Neal has created a guidepost for anyone serious about learning how spirituality can be incorporated into organizational life.’ - Daryl Conner, Conner Partners

Creating Enlightened Organizations provides a comprehensive, customizable program for integrating spirituality and work at the individual, team, organizational and societal levels.

Contents: GATEWAY I: CREATING PERSONAL TRANSFORMATION * 1. What Do You Mean by That? * 2.

Why Spirit at Work Now? * 3. Coming Down from the Mountain and Into Mammon * 4. Creating Sacred Space at Work * 5. Bridging the Invisible and the Visible Worlds at Work * GATEWAY II: DEVELOPING ENLIGHTENED LEADERS AND TEAMS * 6. Inner Leadership * 7. Spiritual Leadership Models * 8. Facilitating Spirited Teams * GATEWAY III: CREATING ORGANIZATIONAL TRANSFORMATION * 9. Caring for the Whole System * 10. Assessing Workplace Spirituality * GATEWAY IV: JOINING THE GLOBAL CONSCIOUSNESS SHIFT * 11. Redefining the Role of Business * 12. Creating our Desired Future * Appendix A - International Spirit at Work Awards * Appendix B – EEOC - Questions and Answers: Religious Discrimination in the Workplace

December 2013 uK December 2013 us 232pp 1 table, 6 figures hardback £70.00 / $110.00 / cn$127.00 9781137335142 Paperback £22.00 / $35.00 / cn$40.00 9781137335159 canadian rights ebooks available

F. A. Hayek and the Modern EconomyEconomic Organization and Activity

Edited by Sandra J. Peart, University of Richmond, USA, David M. Levy, George Mason University, USA

What is the role of human agency in Friedrich Hayek's thought? This volume situates Hayek's writing as it relates to economic organization and activity, particularly to assess what role Hayek assigns to leaders in determining economic progress.

Contents: PART I: FOUNDATIONS * 1. Hayek and the Eighteenth Century Science of Human Nature; Peter McNamara * 2. Systems of Rules and the Order of Actions: An Essay on Complex Normative Systems; Jerry Gaus * 3. Hayek and the Individualists; Sandra Peart and David Levy * PART II: CONTRIBUTIONS TO POLITICAL ECONOMY IN THEORY AND PRACTICE * 4. Hayek’s The Economic Calculus and the Virginia Lectures; Bruce Caldwell * 5. F.A. Hayek and the Early Foundations of Spontaneous Order; Emily Skarbek * 6. Hayek and the Nomothetes; Chris Martin * PART III: HAYEK’S LASTING INFLUENCE * 7. Hayek’s Search for a Monetary Constitution - (Confessions of a Crisis Ridden Economist); Ekkehard Köhler * 8. Hayek and the Condition of Freedom; Kenneth Minogue * 9. Hayek and the Ordo-Liberal Tradition; Stefan Kolev * 10. Canada’s Radical Reforms of the 1990s – Hayekian Perspectives; Jason Clemens

Jepson Studies in Leadership

December 2013 uK December 2013 us 268pp 1 table, 14 figures hardback £69.00 / $110.00 / cn$127.00 9781137359582 canadian rights ebooks available

Managing Conflict in the Family BusinessUnderstanding Challenges at the Intersection of Family and Business

Kent Rhodes, Pepperdine University, USA, David Lansky, Family Business Consulting Group, Inc., USA

Family Business Conflict Archetypes, Frames, Roles, and Tactics are discussed in this book with a view toward educating readers to the common conflict cycles that family businesses encounter. More specifically the book will address 12 conflicts that are common in family owned businesses, how to spot them and how to resolve them.

Contents: Introduction: A Primer to Managing Conflict in Family Business * Chapter 1: Managing Conflict: The Balance of Family and Business * The Three Domains of Family Business * Eliminating Conflicts or Managing Conflicts: What’s Realistic? * Chapter 2: Common Dilemmas That Can Lead to Conflict * Compensation and Ownership * Avoiding Conflict

* Triangulation * Bullying and Scapegoating * Sibling Rivalry * Opportunity and Privilege * Chapter 3: Guidelines for Dealing with Dilemmas that Lead to Conflict * Check Your Assumptions * Practice Active Listening * Ensure Clear and Fair Processes * Utilize Structure * Are You Business First or Family First? * Small Shifts that Make A Difference * o Stay Calm * o Regulate Your Own Tension * o Strive to Be Inclusive * o Understand and Accept Differences and Diversity * o Manage Meetings Effectively * Chapter 4: Create a Legacy for Future Generations: Keeping Dilemmas, Tensions, and Conflict in Check * Alignment Around Shared Mission, Vision, and Values * Minimizing Destructive Entitlement * Be Aware of How History Repeats Itself * Don’t Hand Down Bad Habits * Reconcile Past Injustices and Cutoffs * Final Thoughts: Some Dilemmas Simply Remain Dilemmas * Further References

A Family Business Publication

May 2013 uK april 2013 us 120pp 1 figure Paperback £14.99 / $23.00 / cn$26.50 9781137274601 canadian rights ebooks available

CRM Systems in Industrial CompaniesIntra- and Inter-Organizational Effects

Andrea Perna, Uppsala University, Sweden, and Polytechnic University of Marche, Italy, Enrico Baraldi, Uppsala University, Sweden

CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.

Contents: 1 Introduction: Research Purpose, Methodology and Contribution * 2 Customer Relationships in Industrial Networks * 3 Connecting IT Systems, Users and Organizations * 4 CRM, its Roots in Management Studies and Recent Research Trends * 5 Conceptualizing CRM as an Interacting Resource * 6 Introducing CRM in an Industrial Company: the Case of Loccioni Group * 7 Adopting and Using CRM at Loccioni Group * 8 Managing Six Important Customer Relationships: Loccioni’s KAMs and CRM * 9 Case Analysis: the Embedding and Effects of CRM at Loccioni * 10 Conclusions: Results, Managerial Implications and a Research Agenda

april 2014 uK april 2014 us 240pp 18 b/w tables, 12 figures, 2 b/w line drawings hardback £70.00 / $115.00 / cn$132.00 9781137335654 canadian rights ebooks available

52


Beyond Diversity and Intercultural Management

Christopher Robinson-Easley, Governors State University, USA

Beyond Diversity and Intercultural Management develops a change model designed to challenge prevailing paradigms in the literature and conversations about equal employment opportunity, diversity, and intercultural management.

Contents: Introduction * PART I: MY JOURNEY AND UNDERSTANDING OF DIVERSITY AND INTERCULTURAL MANAGEMENT FROM THE LENS OF TRADITIONAL PARADIGMS * 1. Understanding diversity from the Mindset of a Structural Approach to Change * 2. The Beginning: Moving Diversity Strategies Beyond Structural Interventions * 3. My Early Work: Appreciative Inquiry as a Diversity Intervention Strategy * 4. The Importance of the Individual When Working to

Evoke a Diverse Organizational Environment * 5. Contemporary Yet Unconventional Research and Perspectives on Issues of Diversity and Intercultural Management * 6. Contemporary Diversity Perspectives: More Lessons from the ‘Field’ * 7. The Movement Towards New Diversity Questions and Paradigms: Synthesizing my Learning * PART II: NON-TRADITIONAL VENUES FOR EVOKING THE DIVERSITY CONVERSATION * 8. Moving the Conversation Beyond the Ethics Literature: Connecting Diversity and Social Responsibility * 9. Transformational Leadership and the Transcendence of Humanity: Leaders are the Drivers of Change * 10. Synthesizing the Learning: A New Diversity/Intercultural Competence Model for Change * 11. Concluding Comments

april 2014 uK april 2014 us 208pp 2 illus hardback £38.00 / $60.00 / cn$69.00 9781137405135 canadian rights

Architecting EnterpriseManaging Innovation, Technology, and Global Competitiveness

P. Rajagopal, EGADE Business School of Monterrey Institute of Technology and Higher Education (ITESM), Mexico City Campus, and Royal Society for Encouragement of Arts, Manufacture and Commerce, London, UK

The discussion in this book provides an introduction to the concept of entrepreneurship and entrepreneurial business management. The author covers many elements of the entrepreneurial management discipline including choosing a business, organizing, financing, marketing, developing an offering that the market will value, and growing a business.

Contents: PART I: LAYING FOUNDATION OF ENTERPRISE * 1. Globalization and Emerging Firms * 2. Entrepreneurial Mind-set * 3. Organizations and Innovations * PART II: ARCHITECTING ENTERPRISE: INNOVATION AND TECHNOLOGY EFFECTS * 4. Innovation Management * 5. Process Innovation and Value Chain Management * 6. Technology Diffusion and Adoption * 7. Innovations, Technology, and Economies of Scale * 8. Disruptive Innovations and Technologies * PART III: REVEALING VALUES * 9. The Human Factors * 10. Consumer Marketplace * 11. Global Effects of Innovation and Technology

april 2014 uK april 2014 us 288pp 3 b/w tables, 16 figures hardback £70.00 / $115.00 / cn$132.00 9781137366771 canadian rights ebooks available

Nice Companies Finish First

Why Cutthroat Management Is Over—and Collaboration Is In

Peter Shankman, Help a Reporter Out (HARO), USA"This book's subtitle- "Why cutthroat management is over- and collaboration is in"- says it all... This means you can no longer treat your boss one way and the people who report to you another...It seems as though politeness is back on an upward trajectory." - Third Sector magazine "Shankman's book points out both the 'how to' and the 'why' of becoming a nice guy and a nice company. It is a compelling argument and one that every CEO should consider. Read it and apply the lessons to ensure your company too can exploit the positive traits of nice companies and the long-term rewards that can create." -Brain Cram

In Nice Companies Finish First, Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world.

april 2013 uK april 2013 us 256pp hardback £16.99 / $26.00 / cn$30.00 9780230341890 canadian rights ebooks available

Professionals Making JudgmentsThe Professional Skill of Valuing and Assessing

Alexander Styhre, Chalmers University of Technology, Sweden

Professionals Making Judgments examines the role of judgment in professional work. The book makes the argument that too many studies of professionalism put emphasis on rational decision making. The more theoretical parts of the book are complemented by empirical studies of three distinct domains of professional practice.

Contents: List of Tables and Figures * Preface * Introduction: On judgment * PART I: THEORY * 1. Three Perspectives on Professional Judgment * 2. Organizing for Professional Judgment: Bureaucracies and Heterarchies * PART II: EMPIRICAL CASES * 3. Perceptual-epistemological Judgment: Embryologists Examining Life * 4. Aesthetic-emotional Judgment: Ministers,

Faith-based Work, and the Church of Sweden * 5. Economic Judgment: The Regional Culture Agency and the Governance of Culture Budgets * PART III: ANALYSIS * 6. Professionals Making Judgment: Some Issues and Contributions * Appendix: Methodology of the Studies * Bibliography * Index

october 2013 uK october 2013 us 248pp 6 b/w tables hardback £70.00 / $115.00 / cn$132.00 9781137369567 canadian rights ebooks available



How Excellent Companies Avoid Dumb ThingsBreaking the 8 Hidden Barriers that Plague Even the Best Businesses

Neil Smith, Promontory Growth and Innovation, USA, Patricia O’Connell, formerly BloombergBusinessweek.com, USA"Neil Smith has helped create incalculable shareholder value and customer loyalty for companies across America and around the world with one 'radical' idea: Our own employees know where the barriers to success are, and they know how to break them down so the CEO and the management teams can drive the vision and strategy we set for our companies." - Brian T. Moynihan, Bank of America Corporation

How Excellent Companies Avoid Dumb Things reveals the hidden barriers to success that exist in even the best-managed companies. Highlighting the principles

managers need to apply in breaking down these barriers, Neil Smith offers a fast, proven solution to achieve remarkable results.

Contents: Preface * Introduction: The Revelation * PART I: THE 8 BARRIERS - A PROMISE (an acronym) * Avoiding Controversy * Poor Use of Time * Resistance to Change * Organizational Silos * Management Blockers * Ignorance of Size * Superficial Assumptions or Wrong Information * Existing Processes * PART II: BREAKING BARRIERS * 12 Principles for Change * A Process that Works * PART III: THE RESULTS * Results: Thousands of Ideas, Profits, Simplicity, Culture Change * PART IV: CONCLUSION * Liberating the Way People Work, Think, and Behave


On Becoming a Leadership CoachA Holistic Approach to Coaching Excellence2nd edition

Edited by Christine Wahl, Georgetown University Leadership Coaching Certificate Program, USA, Clarice Scriber, Clarity Consulting, Inc., USA, Beth Bloomfield, Bloomfield Associates, LLC., USA"On Becoming a Leadership Coach is a truly remarkable and accessible resource. It vividly captures a wide array of insights, skills, perspectives and techniques for those interested in leadership coaching. A deeply talented team of contributors has produced a unique compendium with enduring value." - Bill Lindberg, The Ash Grove Group

On Becoming a Leadership Coach focuses on coaching leaders in the context of the organizational systems within which they lead, drawing on the curriculum of the Georgetown University Leadership Coaching

Certificate Program, one of the premier coach training programs in the world and the only one with this particular focus.

Contents: PART I: BEING * PART II: DOING * PART III: USING: MANAGING TOOLS A LIFE

october 2013 uK september 2013 us 336pp hardback £26.00 / $40.00 / cn$46.00 9781137322883 canadian rights ebooks available

The Social Development of Leadership and KnowledgeA Reflexive Inquiry into Research and Practice

Robert Warwick, Douglas Board, both at City University London, UK'In inquiring into knowledge and leadership, and the connections between the two, these authors pull off an amazing feat; they not only demystify the fundamentals of reflexive research but do so in a vivid, informative and engaging way. Any researcher, especially any practitioner seeking to make better sense of their lived experience, will benefit from reading this book and should make it their first port of call.' - Linda Holbeche, Holbeche Partnership and Centre for Progressive Leadership at City of London University, UK

In an increasingly complex and interconnected world, the authors make a case rich in theory and narrative

for a new reflexive approach to real life situations. This approach (immersed reflexivity) draws on Pierre Bourdieu's logic of practice and the complexity sciences.

Contents: Introduction * PART I: PART I: EXPERIENCING CURIOSITY * PART II: A VISIT TO THE LIBRARY * PART III: CREATING KNOWLEDGE * PART V: MAKING AN ‘ENDING’ AND OFFERING A ‘BEGINNING’

July 2013 uK July 2013 us 240pp 1 b/w table hardback £60.00 / $100.00 / cn$115.00 9781137005502 canadian rights ebooks available

Moving to the Cloud CorporationHow to face the challenges and harness the potential of cloud computing

Leslie P. Willcocks, Will Venters, Edgar A. Whitley, all at London School of Economics and Political Science, UK'The authors make a key contribution to moving the Cloud from a frustrating era of marketing hype to a more mature era of developing best practice. Insightful stories of the enterprise are combined with thorough and well-articulated research. A seriously important and timely business book.' -Dr Richard Sykes, Cloud Industry Forum

Drawing on an international survey of over 1,000 business and executives, this book provides a management perspective on cloud technology. It outlines the need to know information for strategic decisions on cloud technology including its capabilities, how it can be implemented securely and the way

forward for the next ten years.

Contents: Preface: Five Ways Cloud Changes IT * Introduction: Managing New Waves of Power * 1. Cloud - A Critical Review Of Progress * 2. The Business Promise of Cloud * 3. The Challenge of Moving to Cloud * 4. Cloud’s Near and Long Term Impacts * 5. Cloud and The Diffusion of Innovation * 6. Managing The Cloud: Developing The Retained Organization * 7. The Cloud Corporation – Changing the Form of Organization * 8. Looking into Clouds – The Potential Future for Cloud

December 2013 uK January 2014 us 248pp 21 figures, 3 b/w tables hardback £29.99 / $40.00 / cn$46.00 9781137347466 canadian rights ebooks available

54


The Character of the ManagerFrom Office Executive to Wise Steward

Gregory R. Beabout, Saint Louis University, USA

Explores Alasdair MacIntyre's criticisms of the manager and retrieves an interdisciplinary approach to character transforming arguments. The manager as wise steward is proposed as a model for virtuous management.

Contents: Introduction * 1. The Dreams of Future Managers * 2. Moral Philosophy and the Manager * 3. MacIntyre, Our Gadfly * 4. The Manager as Office Executive: Emotivism Embodied in a Character * 5. Strengths and Weaknesses of Treating the Manager as a Stock Character * 6. Plot and Perspective: Character Traits and their Cultivation * 7. The Setting: Institutional Social Structures, Success, and Excellence * 8. MacIntyre Against the Manager * 9. The Virtuous Manager, the Art of Character, and Business Humanities * 10. Character Transformation in the Friendship of Readers and Writers *

11. Transforming the Character of the Moral Philosopher * 12. Transforming Character: The Manager and the Aesthete * 13. Transforming the Character of the Rhetorician * 14. The Manager as Wise Steward: Activities, Practice, and Virtue * 15. Management is a Domain-Relative Practice * 16. The Dispositions of the Wise Steward and the Parts of Practical Wisdom * Conclusion



Stories of Innovation for the Millennial GenerationThe Lynceus Long View

Piero Formica, University of Tartu, Estonia

Stories of Innovation for the Millennial Generation is written for Millennials willing to assimilate and grow dynamic, innovation-driven capabilities which lead to the creation of high-impact startups.

august 2013 uK august 2013 us 168pp 1 b/w table, 13 b/w illustrations hardback £45.00 / $67.50 / cn$78.00 9781137350084 canadian rights ebooks available

Courage in the Twenty-First CenturyThe Art of Successful Job Transition

Joan Marques, Woodbury University, USA

Courage in the Twenty-First Century outlines the art of moving forward both in professional and personal life. Marques offers a strategy for self-renewal in order to divulge the virtues and viewpoints to successfully move from one career to another.

Contents: Contents * Chapter One: CHOICE – You Create Your Own Reality. Why Color It Gray? * Chapter Two: OPEN-MINDEDNESS - Most Limitations Are In Your Head. Replace Them. * Chapter Three: USEFULNESS – Everything has a purpose. Nothing is wasted. * Chapter Four: REALITY-CHECK - About That Notorious Greener Grass … * Chapter Five: ATTITUDE – The One Thing No One Can Decide For You * Chapter Six: GENIUS – That Hidden Spark That Awaits Revival * Chapter Seven: EDUCATION – Teachers And Lessons Are Everywhere

october 2013 uK october 2013 us 102pp 15 hardback £45.00 / $67.50 / cn$78.00 9781137383129 canadian rights ebooks available




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Standing Room OnlyMarketing Insights for Engaging Performing Arts Audiences

Joanne Scheff Bernstein, Northwestern University, USA

Standing Room Only combines practical advice for creating a strategic marketing program and maintaining a successful performing arts organization. This revised edition lays out a framework to navigate the digital age, from online ticketing options, to marketing options in social, and mobile media.

Contents: Introduction * 1. The Performing Arts: History And Issues; An Ongoing Crisis? A Growing Crisis? * 2. The Evolution and Principles of Marketing * 3. Understanding the Performing Arts Market: How Consumers Think * 4. Exploring Characteristics of Current and Potential Performing Arts Attenders * 5. Planning Strategy and Applying the Strategic Marketing Process * 6. Identifying Market Segments, Selecting Target Markets, and

Positioning the Offer * 7. Conducting and Using Market Research * 8. Using Strategic Marketing to Define and Analyze the Product Offering * 9. Managing Location, Capacity, and Ticketing Systems * 10. Delivering Value and Maximizing Revenue Through Pricing Strategies * 11. Identifying and Capitalizing on Brand Identity * 12. Formulating Communications Strategies * 13. Delivering the Message: Advertising, Personal Selling, Sales Promotion, Public Relations, and Crisis Management * 14. Harnessing and Leveraging the Power of Digital Marketing Methods * 15. Building Audience Frequency and Loyalty * 16. Focusing on the Customer Experience and Delivering Great Customer Service * 17. Audiences for Now; Audiences for the Future

May 2014 uK april 2014 us 416pp hardback £36.99 / $55.00 / cn$63.00 9781137282934 canadian rights

BUYographicsHow Demographic and Economic Changes Will Reinvent the Way Marketers Reach Consumers

Matt Carmichael, Journal Communications Inc., USA

BUYographics follows 11 American families and explores how their life decisions impact consumer behavior. This is not just a data book, because each of these numbers - in datasets big and small - is a person. As you read their stories, trends come to life and provide a greater understanding of how to reach your target.

Contents: Introduction * Chapter 1: THE CHANGING MIDDLE CLASS * Chapter 2: HOW THE OTHER 18 PERCENT LIVE * Chapter 3: HOME ECONOMICS * Chapter 4: THE DEMOGRAPHICS OF FAMILY * Chapter 5: THE MAJORITY MYTH * Chapter 6: THE DEMOGRAPHICS OF CITY LIVING * Chapter 7: THE DEMOGRAPHICS OF AGING * Chapter 8: THE DEMOGRAPHICS OF HEALTHCARE * Chapter 9: THE

CONNECTED CONSUMER * Chapter 10: THE CAR CULTURE CRASH * Epilogue * Appendix 1: METHODS AND DATA * Appendix 2: THE MILLENNIAL DISCONNECT * Notes * Index

november 2013 uK november 2013 us 240pp 11 b&w figrures hardback £18.99 / $28.00 / cn$32.00 9781137278630 canadian rights ebooks available

How to Measure Digital MarketingMetrics for Assessing Impact and Designing Success

Laurent Flores, CRM Metrix, France'This book is THE definitive guide to help all marketers value their digital efforts and accelerate their digital transformation.'-Frédéric Colas, P&G Worldwide Digital Marketing Department of Fullsix Group and of Fast-Up Partners

How to Measure Digital Marketing explains how to determine the success of a digital marketing campaign by demonstrating what digital marketing metrics are as well as how to measure and use them. Including real life case studies and experts viewpoints that help marketers navigate the digital world.

Contents: Foreword * PART I: DESIGNING A MEASURE FOR EFFECTIVE DIGITAL MARKETING * 1. Definitions and Users of

Effectiveness Metrics in Digital Marketing * 2. The Market of Digital Marketing and the Main Objectives of Digital Marketing * PART II: FROM DESIGN TO IMPLEMENTATION * 3. The Different Types of Metrics and KPIs Available: “Quantitative” and “Qualitative” Metrics * 4. Measuring “Paid Media” * 5. Measuring “Owned Media” * 6. Measuring “Earned Media” * PART III: USING DIGITAL MARKETING TO DEVELOP THE BRAND AND ITS BUSINESS * 7. From 360° Communication to Integrated Marketing Communication (IMC) * 8. Digital Dashboard: a Necessary Tool to Monitor Progress and Drive Predictive Marketing * Conclusion

December 2013 uK January 2014 us 272pp hardback £24.99 / $35.00 / cn$40.00 9781137340689 canadian rights ebooks available

Capture the Mindshare and the Market Share Will FollowThe Art and Science of Building Brands

Libby Gill, executive coach, brand strategist, and author, USA

An insightful look at how great companies build authentic brands that attract loyal, long-term customers using a proven seven-step methodology.

Contents: Introduction * 1. CLARIFY: Discovering Your Emotional Assignment * 2. COMMIT: The Non-Negotiable Promise of Excellence * 3. COLLABORATE: Creating Your Brand One Conversation at a Time * 4. CONNECT: Creating the Authentic Emotional Link * 5. COMPETE: What Makes You So Special? * 6. COMMUNICATE: ‘Talking Your Walk’ to Influence and Inspire * 7. CONTRIBUTE: If Not You, Who? * SUMMATION: THE EIGHTH C * Key Chapter Takeaways * Notes * Index

august 2013 uK august 2013 us 240pp hardback £16.99 / $26.00 / cn$30.00 9781137278517 canadian rights ebooks available

56

MARKETING

Marketing in ContextSetting the Scene

Chris Hackley, Royal Holloway University of London, UK"Once again Professor Hackley has written the book I wished I had. Lucid, cogent, entertaining and above all critical, this book should be required reading for anyone interested in a more sophisticated understanding of the role and influence of marketing in contemporary society." - Avi Shankar, University of Bath"This is an excellent book that calls for marketing to be more contextually sensitive, creative and theatrical in its efforts to shape the texture of the consumer cultural context. It offers a wealth of insights for students, theorists, practitioners and public policy makers alike." - Mark Tadajewski, Durham University

The best marketing doesn't just focus on the individual psychology of the consumer, it operates at a cultural level. It frames choices so that the consumer isn't aware their buying decisions are being influenced. Hackley shows how marketing must set the scene and identify the broader cultural context to successfully influence consumers.

Contents: 1. Setting the Marketing Scene * 2. Marketing as Communication * 3. Marketing ideology and mass media * 4. Ideologies of space * 5. Marketing Ideology and Social Policy * 6. Consumer Agency and Brand Culture * 7. Managing Marketing – in Context

november 2013 uK December 2013 us 236pp hardback £29.99 / $40.00 / cn$46.00 9781137297105 canadian rights ebooks available

Connecting with CustomersMaking the most of the networked world

Jed Hallam, Mindshare, UK

Dispelling the myth that brands are at the centre of a consumer's universe, this ground-breaking book combines business strategy with technological insights and cultural understanding to explore how businesses can connect with consumers while still achieving business goals. Featuring interviews and practical case studies.

Contents: 1. Foreword and Introduction to the Purpose of this Book * 2. How Behaviour Must Change in Marketing * 3. Connecting Brand Advertising to Direct Advertising to Product Development to Loyalty Programs – Understanding the ‘Organismistic’ Nature of the Organisation * 4. Brand Growth Versus Cultural Metabolism * 5. Growing the Culture, to Grow the Category * 6. Understanding Cultures Using Networks * 7. In Practice * 8. Conclusion


July 2014 uK august 2014 us 200pp Paperback £14.99 / $24.00 / cn$30.00 9781137397195 canadian rights

Qualities of FoodEdited by Mark Harvey, University of Essex, UK, Andrew McMeekin, University of Manchester, UK, Alan Warde, University of Manchester, UK

In Qualities of Food the complexity and the significance of the foods we eat are analysed from a variety of perspectives, by sociologists, economists, geographers and anthropologists.

Contents: Introduction; Mark Harvey, Andrew McMeekin and Alan Warde * 1. Discovering Quality or Performing Taste? A Sociology of the Amateur; Geneviève Teil and Antoine Hennion * 2. Standards of Taste and Varieties of Goodness: The (un)Predictability of Modern Consumption; Jukka Gronow * 3. Quality in Economics, A Cognitive Perspective; Gilles Allaire

* 4. Social Definitions of ‘Halal’ Quality: The Case of Maghrebi Muslims in France; Florence Bergeaud-Blackler * 5. Food Agencies as an Institutional Response to Policy Failure by the UK and the European Union; David Barling * 6. Theorising Food Quality: Some Key Issues in Understanding its Competitive Production and Regulation; Terry Marsden * 7. A New Aesthetic of Food? Relational Reflexivity in the ‘Alternative’ Food Movement; Jonathan Murdoch and Mara Miele * 8. The Political Morality of Food: Discourses, Contestation and Alternative Consumption; Roberta Sassatelli * Conclusion; Mark Harvey, Andrew McMeekin and Alan Warde

New Dynamics of Innovation and Competition

august 2013 us 224pp Paperback $26.95 9780719068553 Published by Manchester university Press

Masters of DisasterThe Ten Commandments of Damage Control

Christopher Lehane, lawyer and author, USA, Mark Fabiani, lawyer and author, USA, Bill Guttentag, Stanford University, USA

Covering the ten commandments of damage control, Masters of Disaster outlines the strategies that can make real time news alerts, Twitter trend lines and viral videos work for you rather against you. Full of lively personal anecdotes and hard-knuckled advice, this is a must-read for anyone who wants to emerge with their reputation intact.

april 2014 uK March 2014 us 256pp Paperback £11.99 / $17.00 / cn$19.00 9781137278968 canadian rights


MARKETING

Mobile Influence

The New Power of the Consumer

Chuck Martin, The Mobile Future Institute, USA

Mobile Influence identifies the six moments in the timeline of a sale which marketers must target effectively in order to reach the mobile buyer. From location-based marketing to mobile payment systems, the model gives marketers access to the tools necessary to build a new sales framework that addresses the future of the market.

June 2013 uK June 2013 us 256pp hardback £17.99 / $28.00 / cn$32.00 9781137278500 canadian rights ebooks available

Managing Social Media and ConsumerismThe Grapevine Effect in Competitive Markets

Rajagopal, EGADE Business School of Monterrey Institute of Technology and Higher Education (ITESM), Mexico

Categorically reviews the theories of communication, best practices in social media and previous research, and analyzes the corporate involvement towards strategic and tactical stewardship in serving customer-centric business requirements.

Contents: PART I: EVOLUTION OF SOCIAL MEDIA * PART II: ANALYSIS OF SOCIAL MEDIA EFFECTS * PART III: THE SYNTHESIS


Rethinking ReputationHow PR Trumps Marketing and Advertising in the New Media World

Fraser P. Seitel, public relations consultant, author, lecturer, columnist, and media commentator, USA, John Doorley, New York University, USA

Good public relations is a strategic imperative more important to competitive success than even advertising or marketing. Two expert authors examine case studies from major brands to glean the PR dos and don'ts for the new media world and offer a wake-up call for anyone tasked with representing their business to the world.

Contents: PART I: HOW TO BUILD REPUTATION * PART II: HOW TO PROTECT & RETAIN REPUTATION

september 2013 uK september 2013 us 256pp Paperback £11.99 / $17.00 / cn$19.00 9781137278708 canadian rights ebooks available

Globalization, Culture, and BrandingHow to Leverage Cultural Equity for Building Iconic Brands in the Era of Globalization

Carlos J. Torelli, University of Minnesota, USA

Drawing from novel theoretical insights in social psychology, cultural psychology, and marketing, Globalization, Culture and Branding provides guidelines for imbuing brands with culturally symbolic meanings that can create deep psychological bonds with multi-cultural consumers.

Contents: Preface * PART I: UNDERSTANDING BRANDS AND THEIR CULTURAL MEANINGS * 1. Brands and Models of Brand Equity * 2. Cultural Equity * PART II: GAINING INSIGHTS INTO HOW CROSS-CULTURAL CONSUMERS VIEW ICONIC BRANDS * 3. Consumers from Different Cultures * 4. Consumers’ Reactions to the Cultural Meanings in Brands * 5. Brands and the Fulfillment of Cultural Identity Needs * PART III: BUILDING, LEVERAGING AND PROTECTING BRAND EQUITY *

6. Putting it all Together: Why and How to Build an Iconic Brand * 7. Leveraging and Protecting Cultural Equity

november 2013 uK november 2013 us 208pp 33 b/w line drawings, 3 b/w tables hardback £62.50 / $100.00 / cn$115.00 9781137333315 canadian rights ebooks available

58

MARKETING

Unconscious BrandingHow Neuroscience Can Empower (and Inspire) Marketing

Douglas Van Praet, Deutsch LA, USA "A provocative approach that should give pause to consumers as well as marketers." - Kirkus Reviews"Doug has been an instrumental strategic guide for transforming and redefining the Volkswagen brand. The behavioral insights and the rationale for why people act as they do - uncovered in his book - have had a profound effect on how we communicate and behave, helping the brand achieve the highest market share in thirty years. I would recommend this book to anyone who wants to truly understand how to craft communications that will truly resonate." - Justin Osborne, Volkswagen of America

If consumers make decisions unconsciously, why do we persist in asking them directly through traditional marketing research why they do what they do? Unconscious Branding takes the most brilliant and revolutionary concepts from cognitive science and applies them to how we market, advertise, and consume in the modern digital age.

Contents: 1. Introduction: The Elephant in the Room and the Building of a Bridge * PART I: THE SCIENCE BELOW OUR DEEPER BEHAVIOR * 2. The Myth of Marketing * 3. Humans not Consumers * 4. The Biology of Behavior * PART II: THE SEVEN STEPS TO BEHAVIOR CHANGE * 5. Step One: Interrupt the Pattern * 6. Step Two: Create Comfort * 7. Step Three: Lead the Imagination * 8. Step Four: Shift the Feeling * 9. Step Five: Satisfy the Critical Mind * 10. Step Six: Change the Associations * 11. Step Seven: Take Action * Sources * Acknowledgements * Index

april 2014 uK March 2014 us 288pp Paperback £10.99 / $17.00 / cn$19.00 9781137278920 canadian rights

Breaking Through, 2nd EditionImplementing Disruptive Customer Centricity

Sandra Vandermerwe, Imperial College Management School, UK

The thoroughly revised new edition of Breaking Through explains the importance of customer centricity to any customer-driven business and outlines how to implement it step-by-step.

Contents: Introduction * PART I: FIRST PHASE: THE AWAKENING * Breakthrough 1: Create Strategic Discomfort and Excitement * Breakthrough 2: Reframe New Beliefs * PART II: SECOND PHASE: THE DISCOVERY * Breakthrough 3: Articulate the ‘Market Space’ * Breakthrough 4: Identify the Value Opportunities * PART III: THIRD PHASE: THE STORY * Breakthrough 5: Build a Compelling Case * Breakthrough 6: Size the Prize * PART IV: FOURTH PHASE: THE ENGAGEMENT * Breakthrough 7: Model the Concept * Breakthrough 8: Get

People Working Together * PART V: FIFTH PHASE: THE REWARD * Breakthrough 9: Reach Critical Mass * Breakthrough 10: Gather and Sustain Momentum

March 2014 uK april 2014 us 292pp 21 diagrams, 9 b/w tables, 6 figures hardback £29.99 / $47.00 / cn$51.75 9781137395498 canadian rights ebooks available

Humanistic MarketingEdited by Richard J. Varey, Waikato Management School, New Zealand, Michael Pirson, Fordham University, New York, USA

Humanistic Marketing is a response to the currently growing mega-trend call for rethinking marketing. The book organizes current thinking around the problems of marketing theory and practice as well as solutions and ways forward, providing a diverse exploration of the position of marketing in the face of challenges for societal transformation.

Contents: What’s wrong with Marketing in theory and in practice? * 1. Where Marketing Causes Trouble * 2. Re-affirming the prevailing order? * 3. What is Critical Marketing Studies?: Reading Macro, Social and Critical Marketing Studies * 4. Rehumanizing Marketing (and Consumer Behavior) * 5. Wants

vs. Needs: On the Philosophical Bases of Humanistic Marketing * 6. Marketing for Mortality? The Scottish Case and the Humankind Index * 7. Criminal Marketing: An Inhuman Side of Business * 8. Can Society Nurture Humanistic Marketing? * 9. How is Humanistic Marketing Possible?Marketing as a force for good * 10. Fusing Back the Human, Radically * 11. Translating Anthropological Consumption Theories into Humanistic Marketing Practices * 12. Well-Being Marketing as Humanistic Marketing * 13. Constructive Engagement, Macromarketing & Humanistic Marketing * 14. Wisdom as Excellence in Commitment to Humanistic Marketing Practice * 15. Power to the People: An Essay on Branding and Global Democracy * 16. Responsible Advertising for Sustainable Development: The Case of French Responsible Agencies * 17. Sustainable Marketing through The Natural Step * 18. Social Networks and Marketing Happiness?: The Potential Role of Marketing in an Electronic World * 19. Social Business: Everybody’s Business * Closing Commentary


november 2013 uK november 2013 us 304pp 5 b/w tables, 6 figures, 1 line drawing hardback £70.00 / $115.00 / cn$132.00 9781137353283 canadian rights ebooks available

Toward a Metatheory of Economic BubblesSocio-Political and Cultural Perspectives

Nikhilesh Dholakia, University of Rhode Island, USA, Romeo Turcan, Aalborg University, Denmark

Historically, bubbles have been understood primarily in financial-economic terms. In this exciting new work, Dholakia and Turcan argue that bubbles are also a socio-political and cultural phenomena, with intense and accelerating interactions of engineered hype and feverish expectations.

March 2014 uK March 2014 us 112pp hardback £45.00 / $67.50 / cn$78.00 9781137368706 canadian rights


OPERATIONS MANAGEMENT

oPerations ManageMent

Unmasking Project ManagementThe Business Perspective of Information Systems Success

Cassandra Moraveck, Brandman University, USA "Moraveck conveys a broad conceptual understanding and an overview of the fundamentals of project management and how these basic concepts and mechanisms may be applied in the real world. This book will be a significant value-add to information systems project managers who need to encourage innovations within the team, timely executions, and high quality project completions." - B. Raj Sinha, National University, USA

Unmasking Project Management helps professionals in information technology (IT) and business identify successful approaches to management of information systems (MIS) that will work for their organizations and projects.

Contents: 1. Introduction * 2. The Organization and Forces of Information Systems Change * 3. From Visions to Information Systems Projects * 4. Avoiding Some Common Problems * 5. Projects and Stakeholder Management * 6. Middle Space * 7. The Career Path and Working Within the Organization * 8. The Project Manager * 9. Critical Success Factors and Project Success * 10. Measuring Project Success * 11. The Essentials of Good Management Practices


Getting to WeNegotiating Agreements for Highly Collaborative Relationships

Jeanette Nyden, Nyden & Co, USA, Kate Vitasek, Supply Chain Visions, USA, David Frydlinger, Lindahl Law Firm, Sweden‘Getting to We is a must read for anyone needing to create strategic or long term relationships. Readers will find a clear, well-researched step-by-step approach and invaluable tools for developing fair and sustainable relationships.’ —George T. Nierenberg, The Negotiation Institute'Getting to We provides a practical framework for how organizations can create highly collaborative, win-win relationships with their trading partners. Many companies talk about wanting more collaborative relationships but aren't sure what to do. Finally, a step-by-step guide that shows you how

to do it.' —Katherine Kawamoto, International Association for Commercial and Contract Management

Drawing on best practices and real examples from companies who are achieving record results, Getting to We flips conventional negotiation on its head, shifting the perspective from a tug of war between parties to a collaborative partnership where both sides effectively pull against a business problem.

august 2013 uK august 2013 us 248pp 13 figures hardback £21.99 / $35.00 / cn$40.00 9781137297181 canadian rights ebooks available

Psychology and Modern WarfareIdea Management in Conflict and Competition

Michael Taillard, Bellevue University, USA, Holly Giscoppa, cognitive-behavioral psychology expert, USA

Throughout history, both military and commercial entities around the world have utilized these methods, and even since the formalization of psychological operations during WW2 our methods have improved greatly, but we are still only touching the 'tip of the iceberg' of what is truly possible.

Contents: PART I: INTRODUCTION * PART II: A CRITIQUE ON CURRENT METHODS * PART III: IDEA MODIFICATION * 1. Introduction * 2. Messages * 3. Perception * 4. Brainwashing * 5. Trust and Identification * 6. Interpersonal Conflict * 7. Challenges and Limitations * 8. Suggestions for Future Research * PART IV: EMOTIONAL MODIFICATION * 1. Introduction * 2. Emotional Manipulation * 3. Motivational Theory * 4. Morale * 5. Marketing

and Branding * 6. Theatrical Presence * 7. Psychotropics * 8. Challenges and Limitations * 9. Suggestions for Future Research * PART V: BEHAVIORAL MODIFICATION * 1. Introduction * 2. Disorders * 3. Conditioning * 4. Cross-Cultural Exploitation * 5. Behavioral Intelligence * 6. Organizational Manipulation * 7. Direct Decision Influence * 8. Challenges and Limitations * 9. Suggestions for Future Research * PART VI: CONCLUSION

December 2013 uK December 2013 us 264pp 3 b/w tables, 5 diagrams, 1 chart, 6 b/w illustrations hardback £69.00 / $110.00 / cn$127.00 9781137349613 canadian rights ebooks available

The Knowledge of Culture and the Culture of KnowledgeImplications for Theory, Policy and Practice

Elias G. Carayannis, George Washington University, USA, Ali Pirzadeh, independent consultant, USA

The Knowledge of Culture and the Culture of Knowledge explores the construct of information and information culture and its relationship to the prevailing culture. The author provides an analysis of the relationship of media to the core constructs in the book by explaining why they have been put together to form one single idea.

Contents: 1. Introduction * 2. Today’s Prevailing Culture * 3. Information Culture * 4. Culture of Mass Society * 5. Prevailing Culture and Narratives for Constructing Reality: Case Study of Economic Crisis * 6. Conclusions

november 2013 uK november 2013 us 232pp 5 figures, 7 b/w line drawings hardback £65.00 / $100.00 / cn$115.00 9781403942432 canadian rights ebooks available

60

QUANTITATIVE METHODS… RETAILING

Quantitative MethoDs anD oPerational research

Quality Assurance in Higher EducationContemporary Debates

Edited by Maria João Rosa, University of Aveiro, Portugal, Alberto Amaral, University of Porto, Portugal

This book weighs up the consequences of introducing Quality Enhancement and Risk Management as new dimensions in Higher Education quality control on a global scale. The authors include Chief Executive Officers of Quality Agencies, policy analysts and leading scholars in Quality Evaluation and Comparative Higher Education policy analysis.

Contents: 1. Introduction; Maria João Rosa and Alberto Amaral * 2. Where are Quality Frontiers Moving to?; Alberto Amaral * 3. Quality Enhancement: a New Step in a Risky Business? A Few Adumbrations on its Prospect for Higher Education in Europe; Guy Neave * 4. Transparency about Multi-Dimensional Activities and Performance. What can U-Map and U-Multirank Contribute?; Don F. Westerheijden * 5. Assessment of Higher Education Learning Outcomes (AHELO): an OECD Feasibility Study; Diana Dias and Alberto Amaral * 6. Risk, Trust and Accountability; Colin Raban * 7. Risk Management: Implementation; Anthony McClaran * 8. Quality Enhancement: an Overview of Lessons from the Scottish Experience; Murray Saunders * 9. European Trends in Quality Assurance: New Agendas Beyond the Search for Convergence?; Bjørn Stensaker * 10. Recent Trends in US Accreditation; Judith S. Eaton * 11. Quality Assurance in Latin America; Maria José Lemaitre * 12. The Academic Constituency; Maria João Rosa * 13. Students’ Views on the Recent Developments in Quality Assurance of Higher Education in Europe; Lylilya Ivanova * 14. Recent Trends in Quality Assurance? Observations from the Agencies’ Perspective; Achim Hopbach * 15. The Swiftly Moving Frontiers of Quality Assurance; Alberto Amaral and Maria João Rosa

Issues in Higher Education

March 2014 uK March 2014 us 240pp 9 b/w tables, 5 figures hardback £65.00 / $105.00 / cn$115.00 9781137374622 canadian rights ebooks available

retailing

Stitched UpThe Anti-Capitalist Book of Fashion

Tansy E. Hoskins, based in London, UK'A book that hangs like a garment on a coat-hanger. A garment with many pockets. In the pockets numberless notes and remarks about clothes and history. Take it off the hanger and put it on. By which I mean - read it and walk through history." - John Berger

Stitched Up delves into the exclusive and alluring world of fashion, to expose class division, gender stereotyping and wasteful consumption. Tansy Hoskins illuminates the political and sociological dimensions of an industry which promotes and supports the dominant values of our age: image, glamour, money and sex.

Contents: Introduction * 1. The Road To Linkenholt * 2. The Fashion Media * 3. Consuming Fashion * 4. Fashion and Labour * 5. A Bitter Harvest * 6. Fashion and Size * 7. Is Fashion Racist? * 8. Resisting Fashion * 9. Reforming Fashion * 10. Revolutionising Fashion

Counterfire

January 2014 us 216pp 11 line drawings hardback $80.00 9780745332901 Paperback $26.00 9780745334561 Published by Pluto Press




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ORGANIZATION STUDIES

organization stuDies

Generation and Gender in AcademiaEdited by Barbara Bagilhole, Loughborough University, UK, Kate White, University of Ballarat, Australia

The first cross-cultural analysis of the differences in career trajectories and experiences between a senior group of women academics and a younger group who are at early and mid-career stages. Major themes in the autobiographical stories of these women were national context; organisational context; family, class and location; and agency.

Contents: PART I: INTRODUCTION * 1. The Context; Barbara Bagilhole and Kate White * PART II: REFLECTIONS OF WOMEN IN ACADEMIA * 2. A Standard Academic Career?; Pat O’Connor * 3. Shaping an Academic Belonging: The Interloper Syndrome by Gender and Class; Barbara Bagilhole * 4. A Mature Age Student; Jenny Neale * 5. A Non-typical Academic Career; Maria

de Lourdes Machado-Taylor * 6. An Outsider in Academia; Kate White * PART III: THE NEXT GENERATION * 7. Careers of Early and Mid-career Academics; Teresa Carvalho, Özlem Özkanlı, Heidi Prozesky and Helen Peterson * PART IV: EXPLORING GENERATIONAL CHANGE * 8. Continuity and Change in Academic Careers; Kate White and Barbara Bagilhole


Leading Value CreationOrganizational Science, Bioinspiration, and the Cue See Model

Matt Barney, Infosys, India

Leading Value Creation fills the void between specialist-devised solutions and practicing leaders as the first book to take organizational science and place it into one coherent and useful model.

Contents: Introduction * The ‘Big 3’ of Adult Development * 1. Mother Nature, Supermodel * 2. Business Models of Value Creation * 3. Interdisciplinary Value Creation Synthesized * 4. Overview of the Cue See Model * 5. Leadership and the Cue See Model * 6. Applying the Cue See Model * 7. Macro-Parasites and Limitations of the Cue See Model * 8. Value Creation in Perspective * Postlude * Appendix 1: Bioinspired Parasite Details * Appendix 2: Introduction to Rasch Measurement * Appendix 3: First Test of the Cue See Model * Appendix 4: Five Studies Applying the Cue See Model to Standard Setting * Appendix 5: Hypotheses Summarized

December 2013 uK December 2013 us 304pp 50 figures, 28 b/w tables, 27 illustrations hardback £31.50 / $50.00 / cn$57.50 9781137373717 canadian rights ebooks available

Dynamic CapabilitiesHow Organisational Structures Affect Knowledge Processes

Philip Cordes-Berszinn, Jacob University, Germany

Dynamic Capabilities analyses organizational structures between chaos and order in a holistic and concrete understanding and how this affects the evolvement of dynamic capabilities.

Contents: 1. Introduction * 2. Dynamic Capabilities – Drivers for Organisational Success * 3. Organisational Structures – Configurations between Chaos and Order * 4. Effects of Organisational Structures on Dynamic Capabilities – A Meta Analysis * 5. Conclusions


Materiality and SpaceOrganizations, Artefacts and Practices

Edited by Francois-Xavier de Vaujany, University Paris-Dauphine, France, Nathalie Mitev, London School of Economics, UK

Materiality and Space explores the importance and role of space, its relation to material objects, and how they play out in work organizations.

Contents: Introduction: Space in Organizations and Sociomateriality; Francois-Xavier de Vaujany and Nathalie Mitev * PART I: MATERIALITY, SPACE AND PRACTICES: DEFINITIONS AND DISCUSSIONS * 1. Living in the Material World; Andrew Pickering * 2. Towards A Theory Of Affordance Ecologies; Aron Lindberg and Kalle Lyytinen * 3. Management Systems as Organizational “Architextures”; Philippe Lorino * 4. Bachelard’s Elements and the Study of Materiality in Organizations; Michèle Charbonneau * PART II: SPACE AND MATERIALITY IN

EVERYDAY WORK AND CO-WORK PRACTICES * 5. The Role of Physical Space in Collaborative Workplaces Hosting Entrepreneurs: The Case of the Beehive in Paris; Julie Fabbri and Florence Charue-Duboc * 6. Writing Spaces: Performativity in Media Work; Lotta Häkkinen and Nina Kivinen * 7. When Urban Space Becomes Organizational Space: A Space-Based Coordination to Deal with Volatile and Recurring Problems of Urban Incivility; Nathalie Raulet-Croset * 8. Constraints and Opportunities: The Use of Space by Employees to Complete their E-Learning Program; Bhumika Gupta and Emmanuel Baudoin * PART III: SPACE, MATERIALITY AND MANAGERIAL CONTROL * 9. Beyond Panoptic Enclosures?: On the Spatiotemporal Dimension of Organizational Control as Induced by Mobile Information Systems; Aurélie Leclercq-Vandelannoitte * 10. To the Victors to the Spoils!: Distributed Agencies, Inhumanities and the Case of Comrade Duch of the Khmer Rouge; Stewart Clegg, Miguel Pina e Cunha and Armenio Rego * 11. Controlling Managers’ ‘Becoming’: The Practice of Identity Regulation; Stéphan Pezé * PART IV: SPACE, MATERIALITY AND INSTITUTIONAL DYNAMICS * 12. Mobile Lives and Materialities; John Urry * 13. Re-Defining Agency: Indeterminacy and the Role of Extra-Organizational Dynamics in Organizational Routines and Technologies; Aljona Zorina and David Avison * 14. Professional Identity [and] Technological Artifacts and Work Practices: The Case of the Train Driver Community of the NRC; Pierre Laniray * Conclusion: Back to Longue Duree, Materialism and Management Practices; Nathalie Mitev and Francois-Xavier de Vaujany * Epilogue: Performativity and the Becoming of Sociomaterial Assemblages; Lucas D. Introna

Technology, Work and Globalization


62

ORGANIZATION STUDIES

Decision-Making in an Organizational ContextBeyond Economic Criteria

Josep Maria Rosanas, IESE (Barcelona), Spain

Illustrates how decision-making in organizations has to go beyond economic criteria and the individual level, due to the impossibility of making decisions that do not affect other human beings. The author reviews the conventional analyses of decision-making that do not take into account how decisions affect others and suggests an alternate model.

Contents: Introduction: Purpose and Structure of the Book * PART I: PERSONAL DECISIONS WHERE OTHER PEOPLE ARE FAR AWAY * 1. The Lotteries of Life: Decisions about an Uncertain Variable * 2. Complex Decisions: Quantitative Variables and Qualitative Variables * 3. Decisions, Results and Consequences. Learning * PART II : PERSONAL DECISIONS WHERE OTHER PEOPLE ARE NEAR * 4. Interactions Affecting

Two People * 5. Markets, Organizations and Personal Relationships * 6. Shareholders, Stakeholders and Organizational Goals * 7. Decisions within Organizations * 8. Motives and Unity of the Organization * 9. Effectiveness, Attractiveness and Unity * 10. Corporate Social Responsibility and Conscious Capitalism

May 2013 uK May 2013 us 200pp 2 figures, 1 b/w table hardback £60.00 / $95.00 / cn$109.00 9780230297920 canadian rights ebooks available

Marginal OrganizationsAnalyzing Organizations at the Edge of Society's Mainstream

Dennis W. Tafoya, CompCite, Inc., USA

In Marginal Organizations, Tafoya focuses on organizations often described as part of an informal economy, informal sector, underground economy, or unofficial economy.

Contents: 1. Introduction to the Concept of the Marginal Organization * 2. Profiling the Marginal Organization: A Framework for Operational Analysis * 3. The Emergence of Marginal Organizations in a Mainstream Society: Translating Influence into Strategy in an Effort to Drive the Marginal Organization’s Success * 4. The Emergence of Marginals in the Active Context of Mainstream Society * 5. Analyzing the Marginal’s Persona: Existence as a Marginal Organization and the Marginal’s Impact on the Mainstream * 6. For Marginal Organizations Within a World of Mixed Certainty, Surviving May

be Just Enough * 7. Mapping the Decline and Loss of Organizational Influence in the Marginal Economy: A Case Study * 8. Conclusions: Strategies for the Management of a Society’s Marginal Organizations

March 2014 uK March 2014 us 272pp 12 illus hardback £70.00 / $110.00 / cn$127.00 9781137379467 canadian rights

risK ManageMent, security anD criMe Prevention

Preventing CorruptionInvestigation, Enforcement and Governance

Graham Brooks, University of Wolverhampton, UK, David Walsh, University of Derby, UK, Chris Lewis, University of Portsmouth, UK, Hakkyong Kim, Korean National Police University"Preventing Corruption is a wide ranging and ambitious book which offers a concise and articulate insight into the world of corruption. The book draws upon a range of local and global sources to provide a scholarly and accessible account which will prove to be an excellent resource for students, researchers and practitioners." - Philip Hodgson, Nottingham Trent University, UK

Preventing Corruption reveals the extent, types, investigation, enforcement and governance of international corruption. Providing a unique

international coverage, it reveals the limits of current anti-corruption strategies and explores the involvement of western democratic states in corruption.

Contents: Introduction * Outline of book * 1. Defining corruption * 2. Measuring corruption * 3. Explaining corruption * 4. International compliance: The limitations to legislation * 5. Encouraging Exposure * 6. Threats, persuasion and sanctions as an aid to tackling corruption * 7. State capture, corruption and the use of force * 8. Private organisations as an extension of government power * 9. Is all corruption bad? Understanding individual and organisational vested self-interest * Final reflections * Final thoughts: The Prevention of Corruption

Crime Prevention and Security Management

november 2013 uK november 2013 us 232pp 1 b/w table hardback £65.00 / $95.00 / cn$121.00 9781137023858 canadian rights ebooks available

Financial Crime and Knowledge WorkersAn Empirical Study of Defense Lawyers and White-Collar Criminals

Petter Gottschalk, Norwegian School of Management

Financial Crime and Knowledge Workers examines the role of lawyers in court cases involving white-collar crimes, revealing fresh insights into the relationship between a lawyer's stature and a case's potential verdict.

Contents: Introduction * 1. White-Collar Criminals and Crime * 2. White-Collar Crime Defense Lawyers * 3. White-Collar Crime Defense Strategies * 4. Lawyers as Knowledge Workers * 5. Theoretical Perspectives on Defense Lawyers * 6. Empirical Study of White-Collar Lawyers * 7. Law Firms as Knowledge Organizations * 8. Knowledge Management in Law Firms * 9. Prosecution in Court * Conclusion

February 2014 uK February 2014 us 200pp 16 figures, 18 b/w tables hardback £65.00 / $100.00 / cn$115.00 9781137389114 canadian rights


RISK MANAGEMENT, SECURITY AND CRIME

The Ethics of RiskEthical Analysis in an Uncertain World

Sven Ove Hansson, Royal Institute of Technology, Sweden

When is it morally acceptable to expose others to risk? Most moral philosophers have had very little to say in answer to that question, but here is a moral philosopher who puts it at the centre of his investigations.

Contents: Preface * Introduction * PART I: WHY RISK IS A PROBLEM FOR ETHICS * 1. The Uncertainties We Face * 2. Difficulties for Moral Theories * 3. Back to Basics * PART II: MAKING PRUDENT RISK DECISIONS * 4. Reflecting on the Future * 5. Thinking in Uncertain Terms * PART III: SOLVING CONFLICTS OF RISK * 6. Fair Exchanges of Risk * 7. Moral Excuses Under Scrutiny * References * Index

september 2013 uK september 2013 us 184pp 3 figures hardback £55.00 / $85.00 / cn$98.00 9781137333643 canadian rights ebooks available

Close CallsManaging Risk and Resilience in Airline Flight Safety

Carl Macrae, London School of Economics, UK"Close Calls is an extremely important book because it grounds the elusive concepts of reliability, resilience, risk, and sensemaking in the detailed specific practices of airline flight safety investigators. This may sound like an exotic population to study, but it is the brilliance of this volume to go deep into the interpretive work of people who make a living doing what you and I try to do everyday - make sense of ambiguous and unexpected events. Macrae has made the invisible visible and in doing so, has created a beautifully written book that is required reading for any gathering of people who want to learn more about the specifics of risk, safety, inquiry, and performance improvement. " - Karl E. Weick,

University of Michigan, USA and Managing the Unexpected “This book offers one of the best discussions of the nature of organisational safety I have ever read. I confidently predict that it will have a major impact upon the way safety professionals and academics think and do research.” - James Reason, University of Manchester, UK and Managing the Risks of Organisational Accidents and The Human Contribution

Drawing on extensive and detailed fieldwork within airlines—an industry that pioneered near-miss analysis— this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.

Contents: 1. Searching for Risk and Resilience * 2. Airlines, Incidents and Investigators * 3. Understanding and Interpreting Safety * 4. Analysing and Assessing Risk * 5. Overseeing and Monitoring Safety * 6. Identifying and Constructing Risks * 7. Improving and Evaluating Safety * 8. Organising Resilience

December 2013 uK December 2013 us 248pp 1 figure, 1 diagram hardback £65.00 / $115.00 / cn$132.00 9780230220843 canadian rights ebooks available

Managing Towards Supply Chain MaturityBusiness Process Outsourcing and Offshoring

Edited by Maciej Szymczak, Poznań University of Economics (PUE), Poznań, Poland

This text takes a view of the crucial issues involved in supply chain management. The discussion introduces the concept of risk, information and social capital management that will ensure supply chain excellence and maturity according to the Poirier's model.

Contents: List of Tables * List of Figures * Table of Contents * Introduction; Maciej Szymczak * 1. Supply Chain Management; Maciej Szymczak, Mariusz Szuster, Grażyna Wieteska and Anna Baraniecka * 2. Directions of Supply Chain Development; Anna Baraniecka * 3. Supply Chain Risk; Grażyna Wieteska * 4. Outsourcing and Offshoring as Factors Increasing Risk in Supply Chains; Mariusz Szuster * 5. Supply Chain Risk Management; Grażyna Wieteska * 6. Information Management in the Supply

Chain; Maciej Szymczak * 7. Social Capital Management in the Supply Chain; Anna Baraniecka * Summary * List of Tables * List of Figures

october 2013 uK october 2013 us 248pp hardback £70.00 / $105.00 / cn$121.00 9781137359650 canadian rights

Policing Transnational Organized Crime and CorruptionExploring the Role of Communication Interception Technology

Mitchell Congram, Peter Bell, Mark Lauchs, all at Queensland University, Australia

Examining the role of communication interception technology (CIT) in the investigation of transnational organised crime, the authors demonstrate that a proactive intelligence-led policing framework and a re-evaluation of the constraints of CIT are required to combat the international issue of corruption.

Contents: 1. Introduction * 2. Transnational Organized Crime * 3. Corruption * 4. Policing Methodologies * 5. Anti-Corruption Models * 6. Communication Interception Technology * 7. Directions in Intelligence and Investigations * 8. Integrating Communication Interception Technology within Investigations * 9. Conclusion


november 2013 uK november 2013 us 128pp 8 figures hardback £45.00 / $67.50 / cn$75.00 9781137333780 canadian rights ebooks available

64

RISK MANAGEMENT, SECURITY…

Understanding and Preventing CorruptionAdam Graycar, Australian National University, Tim Prenzler, Griffith University, Australia

Graycar and Prenzler present a readily accessible guide to the issues of public and private sector corruption, outlining the nature and dimensions of corruption problems in a variety of settings across the world, and providing a set of practical strategies to prevent corruption that also facilitate economic growth and development.

Contents: Part I: CORRUPTION IS COMPLEX * 1. Describing Corruption * 2. Understanding Corruption * 3. Measuring Corruption * Part II: DESIGNING COUNTER-MEASURES * 4. The Architecture of Corruption Control * 5. Applying Crime Prevention and Regulatory Theory to Corruption * Part III: COMBATING AND REDUCING CORRUPTION * 6. Preventing

Corruption in Criminal Justice * 7. Preventing Corruption in Public Sector Procurement * 8. Preventing Corruption in Public Health * 9. Designing out Corruption in Urban Planning



strategy

A Woman’s Framework for a Successful Career and Life

James Hamerstone, Gettysburg College, USA, Lindsay Musser Hough, Deloitte Consultancy, USA

A Woman's Framework for a Successful Career and Life is a comprehensive resource for women trying to figure out how to navigate a career and balance that with the rest of their life.

Contents: 1. Introduction * 2. Build your...Board * 3. Build your...Brand * 4. Build your...Communication Skills * 5. Build your...Negotiation Skills * 6. Consider...Ambition * 7. Consider...Leadership * 8. Consider...Work-Life Fit * 9. Consider...Career Path Navigation * 10. Consider...Working Globally * 11. Bringing it All Together

July 2013 uK July 2013 us 224pp 16 b/w tables, 25 b/w illustrations hardback £70.00 / $110.00 / cn$127.00 9781137293183 Paperback £20.00 / $30.00 / cn$34.50 9781137293190 canadian rights ebooks available

The Influence AgendaA Systematic Approach to Aligning Stakeholders in Times of Change

Mike Clayton, author and management trainer, UK

The Influence Agenda sets out a systematic way to understand who you need to influence, how to evaluate the priority you give to each person, what tactics will work the best, and how to plan and execute your campaign. It provides powerful tools and processes which use the psychology of influence and grounds them in experience of managing projects and change.

Contents: 1. The Process is Trivial: The Implementation is Not * 2. Who are your Stakeholders? * 3. More than Just Power: Analysing your Stakeholders * 4. What are you Doing? Crafting your Message * 5. Gentle Persuasion: Soft Power * 6. Hidden Persuasion: Behavioural Economics * 7. A Dozen Reasons why you’re Wrong: Handling Resistance * 8. Your Influence Agenda:

Campaign Planning * 9. Making it Work: Campaign Management * 10. Closing Words

april 2014 uK May 2014 us 296pp 60 figures, 8 b/w tables, 15 tables hardback £19.99 / $30.00 / cn$34.50 9781137355843 canadian rights ebooks available


STRATEGY

Rethinking the Market EconomyJean-Jacques Lambin, Universita degli studi di Milano-Bicocca, Italy and Universite Catholique de Louvain, Louvain-la-Neuve, Belgium

Rethinking the Market Economy explores the changing socio-economic and technological landscape of the twenty-first century and what it means. It adopts an industrial economic approach, whilst proposing a road map leading to the adoption of a 'societal market economy' model as an appealing and politically acceptable third-way between capitalism and socialism.

Contents: 1. The Market Economy System in Question * 2. A Stabilized and Regulated Financial Market * 3. A Sustainable Economy * 4. A Green Economy * 5. An Innovative Economy * 6. A Global and Local Economy * 7. A Knowledge-based Economy * 8. A Digital and Networking Economy * 9. A Distributed and Collaborative Economy * 10. A Social Economy * 11. A Humanistic Market Economy * 12. Happiness and Well-being * 13. A State-led Economy * 14. Toward a Societal Market Economy

March 2014 uK March 2014 us 304pp 22 b/w tables, 4 figures hardback £70.00 / $115.00 / cn$132.00 9781137392893 canadian rights ebooks available

Making the Compelling Business CaseDecision-Making Techniques for Successful Business Growth

Wolfgang Messner, Cap Gemini, India'A useful, pragmatic, how-to-do-it book. The value proposition of a corporate investment has always been about reducing costs or increasing revenue. Messner shows companies how to ensure that projects are really doing that. It is this process of leveraging project expenditure which makes organisations successful.'-Heinz-Paul Bonn, BITKOM, Germany'Leaders thrive on results. This excellent book should be of great interest to all executives who need to have continued success with their investment decisions. The approach described not only aligns organizations to take the right decisions, but to sustain delivered benefits over time.'-Dr Baru Rao, Capgemini, USA

Providing the necessary background information and hands-on tools to build compelling business cases, this book will increase the reader's capability to champion new business development ideas, take them to senior management, and facilitate the decision process by understanding the key theories and practices of finance and corporate investments.

Contents: Preface * 1. Deciding on Corporate Investments * 2. Key Financial Concepts * 3. Fundamentals I: Costs * 4. Fundamentals II: Benefits * 5. Making Investment Decisions with NPV * 6. Factoring Risk and Uncertainty * 7. Factoring Strategic Flexibility * 8. Business Case Presentation * 9. Business Case as Controlling Framework * 10. Influencing Decisions in Sales

november 2013 uK December 2013 us 464pp hardback £24.99 / $40.00 / cn$46.00 9781137340566 canadian rights ebooks available

Social Media and Strategic CommunicationsEdited by Hana S. Noor Al-Deen, University of North Carolina Wilmington, USA, John Allen Hendricks, Stephen F. Austin State University, USA

Social Media and Strategic Communications provides truly comprehensive and original scholarly research that exhibits the strategic implementation of social media in both advertising and public relations.

Contents: PART I: SOCIAL MEDIA AND ADVERTISING * PART II: SOCIAL MEDIA AND PUBLIC RELATIONS * PART III: SOCIAL MEDIA AND LEGAL/ETHICAL CONSIDERATIONS

May 2013 uK June 2013 us 264pp 28 figures hardback £55.00 / $85.00 / cn$98.00 9781137287045 canadian rights ebooks available

Negotiating LifeSecrets for Everyday Diplomacy and Deal Making

Jeswald W. Salacuse, Fletcher School of Law and Diplomacy, Tufts University, USA''Life is negotiation and we can all learn to do it better.' Salacuse is a leading scholar and teacher in the field of negotiation. This book is the latest in his series of invaluable, highly readable volumes on the subject, one which offers unique insight into the application of negotiating skills to our relationships with family members, working colleagues and friends." - Stephen Bosworth, former US ambassador to South Korea, the Philippines, and Tunisia; and Tufts University, USA"This book is a genuine breakthrough in explaining the high, fine art of negotiations, the heart of business, government, life, et al. Salacuse offers

practical and easily usable rules in clear-cut language on how to make strategy and carry out your daily and life deeds." - Leslie H. Gelb, former New York Times correspondent and president emeritus of the Council on Foreign Relations

Arguing that life is really a series of negotiations, deal making, and diplomacy, Salacuse gives readers the tools to make the most of any situation.

Contents: 1. Negotiated Lives * 2. Strategies for Conflict * 3. To Negotiate or Not? * 4. The Power Problem * 5. Negotiation Goals: Transactions and Relationships * 6. Real Leaders Negotiate * 7. Negotiating with Governments * 8. Negotiating for Other People * 9. International and Cross Cultural Negotiations * 10. The Power of Preparation * 11. Your Place or Mine? Deciding Where to Negotiate * 12. Opening Moves * 13. Getting By With a Little Help from Your Friends * 14. Finding the Right Voice: Effective Communication at the Table * 15. The Endgame: Closing the Deal * 16. Implementing Deals * 17. On Second Thought: Redoing the Deal

December 2013 uK December 2013 us 244pp hardback £60.00 / $95.00 / cn$109.00 9781137034762 Paperback £22.00 / $35.00 / cn$40.00 9781137391018 canadian rights ebooks available

66

STRATEGY

Sustainable Innovation StrategyCreating Value in a World of Finite Resources

Christophe Sempels, Jonas Hoffmann, both at SKEMA Business School, France

Examining the links between sustainable development, innovation strategy and the business model, this thought-provoking and timely book uses insightful case studies from mature and developing markets to demonstrate how sustainability needs to be at the core of every organization's strategy and innovation.

Contents: Introduction * 1. Tackling Sustainable Development at the Corporate Strategic Level to Create Value * 2. The Business Model, a Powerful Tool to Drive a Strategic Shift * 3. Eco-efficiency and Eco-design, a First Step Towards Sustainable Performance * 4. Circular Economy: Transforming a ‘waste’ into a Productive Resource * 5. From Products to Use-oriented Services * 6. From Product to Result Based Integrated Solutions * Conclusion

october 2013 uK november 2013 us 272pp 13 figures, 1 b/w table hardback £29.99 / $45.00 / cn$52.00 9781137352606 canadian rights ebooks available

Risk-Based Performance ManagementIntegrating Strategy and Risk Management

Andrew Smart, Manigent, UK, James Creelman, UK'This is the best handbook I have read on Risk Based Performance Management… It equips the manager with the knowledge, tools and road maps to successfully develop and implement RBPM in their organization'−Kieran Rigby, GAB Robins Group, UK'Grounded in compelling research and rich practical experience, readers and their organizations will gain greatly from their insights.'−Brian Brodie, former CEO, Homeloan Management Limited, UK

Pulling together into a single framework the two separate disciplines of strategy management and risk management, this book provides a practical guide for organizations to shape and execute sustainable

strategies with full understanding of how much risk they are willing to accept in pursuit of strategic goals.

Contents: Table of Figures * Living in Turbulent Times: the Need for Risk-based Performance Management * Risk-Based Performance Management, an Explanation of this New Strategic Paradigm * Risk-Based Performance Management, a Roadmap for Delivering this New Strategic Paradigm * Clarify Strategy * Operationalize Change * Embed the Change (formerly known as ‘Monitor and Analyse Results’) * Model Future Uncertain * Ensuring a Risk-based Performance Culture * The Crucial Role of Technology * Conclusion and Call to Action

october 2013 uK november 2013 us 324pp 83 figures, 6 b/w tables hardback £26.00 / $40.00 / cn$46.00 9780230301320 canadian rights ebooks available

The Passion and Discipline of StrategyKrzysztof Obloj, University of Warsaw and Kozminski University, Poland

Utilises the experiences of the best companies and leaders in emerging and mature markets to highlight the necessary linkage of passion and discipline in an effective strategy process. Passion motivates and maintains a manager's focus, whilst discipline is necessary to make passion productive and effective.

Contents: 1. What is Strategy Anyway? * 2. Passion and Strategic Choices * 3. Discipline of Strategy Execution: Sense Making and Territory * 4. Discipline of Strategy Execution: Goals and Business Model * 5. The Effect of Passion and Discipline - Competitive Advantage * 6. What Makes a Good Strategy? * 7. Company Adrift - Inertia, Organizational Games and Unsure Leaders

august 2013 uK august 2013 us 200pp 8 figures hardback £65.00 / $95.00 / cn$109.00 9781137334930 canadian rights ebooks available

Entrepreneurship and Innovation During AusteritySurviving Beyond the Great Recession

Ian Chaston, Centrum Catolica, Peru and Moustraining Ltd, UK

Uses research and real world case materials to examine how market performance can be sustained, even during a period of austerity, by the implementation of innovation-based growth opportunities and the exploitation of technology.

Contents: 1. The New Austerity * 2. Customer Values * 3. Revisiting Management Philosophies * 4. Assessing Futures * 5. Tomorrow’s Markets * 6. Tomorrow’s Competences * 7. Leadership, Vision and Strategy * 8. Innovation Strategies * 9. Technology Strategies * 10. Strategy Implementation * 11. The Service Sector * 12. The B2B Sector * 13. Small Firms * 14. The Public Sector * 15. Leaner Futures

July 2013 uK July 2013 us 280pp 15 figures hardback £65.00 / $100.00 / cn$115.00 9781137324429 canadian rights ebooks available


TOURISM

Business Strategies for a Messy WorldTools for Systemic Problem-Solving

Vincent Barabba, Market Insight Corporation, USA, Ian I. Mitroff, University of Southern California, USA

Using current business examples and academic research, Tools for Systematic Problem-Solving educates managers and executives on how to systematically examine key assumptions to ensure survival and success for their organizations.

Contents: 1. Chaparral Steel - A Model Systems Design * 2. Critical Arguments - TAS, The Toulmin Argumentation Schema * 3. Assumptions - Strategic Assumption Surfacing and Testing (SAST) * 4. A Critical Application - The U.S. Census Bureau * 5. Complex Messy Systems * 6. Synthesis - Putting It All Together * Appendix: The 2005 Census Privacy SAST


tourisM

International Volunteer TourismCritical Reflections on Good Works in Central America

Edited by Katherine Borland, Ohio State University, USA, Abigail E. Adams, Central Connecticut State University, USA

Designed to promote reflection and 'better practices' among the prospective volunteers and organizers of travel-for-service experiences, International Volunteer Tourism provides narratives on short-term international volunteering in Central America written by North American organizers, student participants and Central American partners.

Contents: Acknowledgement * 1. Introduction; Abigail E. Adams and Katherine Borland * 2. A Brief Social History of Humanitarian Engagement; Katherine Borland * 3. Priest in the Revolution; Fernando Cardenal, translated by Abigail E. Adams * El Salvador * 4. Reciprocity and the Fabric of Solidarity: Central

Americans, Refugees, and Delegations in the 1980s; William Westerman * 5. Untellable Stories and the Limits of Solidarity in a Sister Community Relationship; Ellen Moodie * 6. Who is a Global Citizen: Manifestations of Theory in Practice; Katherine Daly * Nicaragua * 7. What We Are About to Do Is Highly Problematic: The Unpaved Road From Service Trips to Educational Delegations; Irene King * 8. From Skeptic to Convert, from (short-term) Service to (long-term) Witness: Towards Pedagogies of Witnessing on International Service Trips; Eric Martin Usner * 9. The Learning of International Service Learning: Student Reflections Several Years Out; Alycia Buenger, Meghan Hensley, Nicole Klimas, and Liza Marks * Honduras * 10. In Search of Sustainable Community Development through Practice: A Sustainable Potable Water Project in Colinas de Suiza, Honduras; David R. Muñoz * 11. International Students and Volunteers Amidst Rising Violence: the Challenges from Honduras; Katherine Borland interviews Jeff Boyer * Limiting Structures * 12. The Pilgrimage Transformed: How to ‘Break the Bracket’ of U.S. Volunteer Tourism in Central America; Abigail E. Adams * 13. International Service Learning: Fostering International Cooperation/Avoiding International Dominance; Steven G. Jones * 15. Conclusion; Katherine Borland and Abigail Adams * Bibliography

December 2013 uK December 2013 us 236pp 1 b/w table hardback £69.00 / $110.00 / cn$127.00 9781137369338 canadian rights ebooks available

Ecotourism and Cultural ProductionAn Anthropology of Indigenous Spaces in Ecuador

Veronica Davidov, Monmouth University, USA"An outstanding contribution to the study of ecotourism that goes beyond utopian promises and dystopic realities to reveal what is at stake locally and transnationally." - Barbara Kirshenblatt-Gimblett, Destination Culture: Tourism, Museums, and Heritage

Ecotourism is a unique facet of globalization, promising the possibility of reconciling the juggernaut of development with ecological/cultural conservation. Davidov offers a comparative analysis of the issue using a case study of indigenous Kichwa people of Ecuador and their interactions with globalization and transnational systems.

november 2013 uK november 2013 us 288pp 6 b/w illustrations hardback £60.00 / $95.00 / cn$109.00 9781137355379 canadian rights ebooks available




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