2 0 1 4 A N N U A L R E P O R T

Transforming children’s lives: Forging a path to success

2014 SERVICE DATAPROGRAMS CLIENTS TREATMENT

SESSIONS

School-Based Services 7,640 16,328

Outpatient Services S 2,772 39,928

CPRS/Crisis Services 1,656 21,064

Intensive Outpatient Services 228 26,997

Day Treatment Services 52 5,190

Suicide Prevention Services 5,925 8,997

Parent-Child Interaction Therapy 53 1,968

TOTALS 18,326 120,362

OUR MISSION: Delaware Guidance Services for Children and Youth, Inc. exists to provide quality

mental health services for children, youth and their families. We believe that all

children have a right to good mental health and should have access to quality

therapeutic care, regardless of their ability to pay.

OUR VISION:

To have quality mental health services available to every child in Delaware; to

reduce the incidence of emotional problems in children.

Serving over 18,000 children and youth in Delaware in need of mental

health services in 2014.

Transforming children’s lives...

Delaware Guidance Services’ Impact on Delaware’s Children and Youth

Serving over 18,000 children and youth in Delaware in need of mental

health services in 2014.

Dear Friends,

There is never enough time and resources to keep up with the steadily growing need for mental health services for children in Delaware. Despite our continued growth as an agency, it seems we never fully achieve our vision to have quality mental health services for every child in Delaware. There are just so many that need our help, so many more lives to be transformed. If we can at least get them headed down the right path they will have a better chance to succeed in life.

It seems each year we see tremendous growth and this year is no exception as we served over 18,000 children and families. It is rewarding to know that the percentage of clients who express satisfaction with our services continues to increase and is now well over 90%, whereas the national average is 85%. We guess the right help at the right time really does work, but, we also must consider how fortunate we are that children are resilient and with proper help are able to heal from traumatic events, learn skills to improve behavior and better manage emotions, and build self-esteem.

This year in an effort to address the critical need for more mental health services for children and the shortage of licensed mental health professionals in Delaware, we were able to initiate a new Advanced Clinical Training Program (ACTP). With start-up funds provided by Highmark Blue Cross Blue Shield of Delaware through their Blueprints for the Community grant, we were able to initiate the program and take on five trainees this past year. This training program is the only one of its kind in Delaware and is designed to take clinicians who have finished graduate school and provide them with the two years of intensive practical clinical skills training needed to obtain licensure. This is a particularly exciting program because it not only allows us to see a lot more children each year, but it also helps us to increase the number of highly qualified clinicians living and working in Delaware.

Watching a child transform and find the right path to success is what makes our work rewarding. We want to thank all of our supporters, without whom we couldn’t do it. As always our board and staff wish to thank the Division of Prevention and Behavioral Health Services, State of Delaware General Assembly, United Way of Delaware, Foundations, Corporations, small businesses and individuals in the community who support us and who are critical partners in our continued success.

Best Wishes,

Bruce Kelsey, LCSW Ray ManzaExecutive Director Board President

Outpatient ServicesDGS outpatient services comprise the core treatment programming of the organization. Throughout the five sites, outpatient therapists in 2014 provided 39,928 treatment sessions to 2,772 clients. Outpatient Services are primarily provided in the office by licensed professionals.

Intensive Outpatient Community-Based ServicesIntensive Outpatient Services (IOP) are treatment services primarily provided out of the office–in homes, schools, and the community. Clients referred to IOP are those who have not been successful in regular office based outpatient services whose level of behavioral/emotional distress and risk warrant a higher level of programming.

Day Treatment ProgramDay treatment services are offered to children between the ages of six through fourteen at DGS Dover and DGS Lewes sites. This is a family focused therapeutic day program with an educational component aimed to stabilize school, community and social interactions. This intensive day program provides an alternative to psychiatric hospitalization or residential treatment.

Parent-Child Interaction Therapy (PCIT)Parent-Child Interaction Therapy serves children ages two to five years old and their respective caregivers. Children served in PCIT typicallyhave concerns related to compromised parent/child interactions, non-compliance, aggression, and attention.

School-Based Counseling ServicesThrough contacts with the Christina School District, DGS provides staff as consultants to area elementary schools who function as guidance counselors in some ways and as clinicians in other ways. In addition, clinicians provide school based services for clients in our Outpatient Program, but the children are seen in confidential settings in their schools.

DGS programs are helping to guide children on a path to success

CPRS is a statewide Crisis Services Program for children and adolescents, funded by the Division of Prevention and Behavioral Health Services (DPBHS). Our highly trained staff provides service 24 hours a day 365 days a year for children and youth between the ages of two and eighteen who are at risk of harm to themselves or others, have experienced recent trauma or are experiencing serious mental health symptoms.

Child Development-Community Policing (CD-CP)In partnership with the City of Wilmington, the CD-CP team provides trauma assessments and follow up services to children and youth who have been involved in or witness to traumatic events. (These include shootings, accidents, domestic violence, unusual or traumatic death of a close family member and other crimes).

Suicide Prevention and Intervention (SPI)The SPI program provides Lifeline Suicide Prevention education to middle school students throughout the state. With a supervisor leading a team of three mental health clinicians, the staff has reached out to almost all middle schools statewide and has provided training to more than 5,925 students during the 2014 school year.

Child Priority ResponseServices (CPRS)

DGS programs are helping to guide children on a path to success

All kids need is a little help, a little hope, and someone who believes in them.- Magic Johnson

Maureen M. and Robert O’BrienRev. and Mrs. J. Christopher PenningtonSherry Reid and Bradley WallickTri-Sports Events ManagementLeDee L. and David WakefieldKay and Roger WilkeWilmington Flower MarketWells Fargo Advisors, LLC

Children’s Circle ($500 +)Boeing Employees Community FundDr. Marta S. Diaz-PupekClifford P. Diver and Kathryn BrynePatrick and Kim DolanJennifer EspositoDiane FerryGeorge and Lynch ConstructionSenator Margaret Rose HenryD.J. and Sabrina HillGary and Liz MariniMerck Company FoundationAndrew W. MilliganChristine PaolettiStephanie ProctorRhonda QuinStephanie and Ralph G. ReddenAndy RoweMr. and Mrs. Howard SimsThe Christmas Shop FoundationUnited Way of Central Maryland

Chances for Children ($250 +)Aetna FoundationGwendoline AngaletGraciela BlanchetMrs. Joan R. BollingAndrew BrancatiI.G. Burton and CompanyChesapeake Utilities CorporationMaria Cruz DarbyDelaware Eye Care Center, P.A.Dover Pulmonary, P.A.Downstate Delaware Striders and RidersSuzanne D. GrenfellChristopher HamptonAmy Hughes and Craig Smith

2014 DONOR REPORTFounder’s Society ($10,000 +)Arsht Cannon FundAstraZeneca Pharmaceuticals LPBank of America Client FoundationCarpenter FoundationDelaware Community FoundationDiscover BankHighmark Blue Cross Blue Shield of DEPotter TrustState of DelawareUnited Way of Delaware Leadership Guild ($5,000 +)Borkee-Hagley FoundationDelaware Community Foundation - Next Generation SouthDraper Holdings Charitable Foundation Inc.City of Newark Planning and Development Angels for Children ($2,000 +)Enterprise Holdings FoundationHaggerty & Haggerty, P.A.Bruce Kelsey and Diane NecastroDr. Harry and Maria LehmanMr. and Mrs. Jospeh M. SchellSussex County CouncilSteve Walczak Strengthening Families ($1,000 +)Randy D. AndersonJ. Brooke Bashore-BathrasMr. and Mrs. Douglas R. BrownMr. and Mrs. Thomas E. BrownMr. and Mrs. Charles BurtonCarl Chenkin, Ph.D.Mr. and Mrs. Donald DeWeesRichard A. Hauge and Peggy BradleyJeff and Anne KeeferDr. and Mrs. Saleem A. KhanMr. and Mrs. Leonard KrausDaniel and Nancy LickleRaymond and Maureen ManzaBret and Elisa K. Morris

2014 Donors helping to transform children’s lives

Dr. and Mrs. Bradley LemonMr. and Mrs. Alan LevinJohn and Carol LingoClaire F. McElweeCori MeekMid-Del Charitable FoundationLaura L. MilliganJudy MyersDr. Christopher A. NacrelliClaude and Margaret RobinsonCatherine RoseCarol M. Rothschild - In honor of Elisa MorrisWarren ScottCalvin StempelMr. and Mrs. Robert C. Wheatley

Guidance for Change ($100 +)Kymberly AlvaradoGlenn D. BarbarasDavid M. BarnesMalia K. BooneSenator and Mrs. Thomas CarperGrenda L. CirwithianNorwood J. ColemanCape Henlopen Elks Lodge 2540Mr. and Mrs. R.R.M CarpenterThe Honorable and Mrs. Michael N. CastleCurtis L. and Carol ClaphamZenilda DevieuxDover Pool & Patio Center, Inc.Hunter Ficke & Dorothy BellhouseJeffrey E. FlemingLauren N. ForanCharles S. GawthropCarlton E. GrayHampton GreenMichael GondeckThomas M. HealeyPhyllis JermanTiffany N. JesterKenny Family FoundationDaniel and Mary KleinMarion KleinDr. Jeff and Susan KominsChristine K. Ksenich

Thank you for your generous contributions which are critical to giving children direction toward a path for success.

2014 Donors helping to transform children’s lives Elizabeth KufuorMichelle LearyRoshelle LewisMelora LucasCristina MachinDavid F. and Nancy MarvinMaster, Sidlow & AssociatesMr. and Mrs. John F. McKennaMichael R. MillerKelsey MilliganStephen MooresMary Catherine and Sean MoranElizabeth MyersOrthodontics on Silver LakeMr. and Mrs. Kent T. PetersonQuinn Pediatric DentistryMr. and Mrs. Henry D. RidgelySuzanna E. RogersSarah SchultzDr. and Mrs. Stephen E. SchwartzRosemary SeizSampson S. SelbyAtul C. and Lillian ShahRaymond ShamusCharles and Theresa SternerKathleen StiebrisDr. and Mrs. Michael StillabowerJohn Strange and Caroline HughesAmanda StrykerElizabeth S. TownsendBarbara Tucker - In memory of J. Richard TuckerDollie M. WashingtonAnn D. WickMr. and Mrs. Bradley Zuber

Lending A Hand ($1 +)Ariadna AgueroHarriet Ainbinder, Ph.D.Dr. Tasneem AliJeffrey C. BartonMaria BiniMark T. BlackwayBetty Faye BlueVictoria and John CairnsDr. and Mrs. Corder C. CampbellPatricia CaulkPadmaja CharyaElizabeth ClaphamCOSTCO WholesaleGail CroftJames and Susan Cycyk

Rachel M. SchwalbauchDaniel T. SimmonsGregory E. SmithMark SpenceKenneth StewartMr. and Mrs. Robert P. StoutMr. and Mrs. David S. Swayze - In memory of Richard TuckerDr. Judy TobinAlison UnitisNancy A. WareMr. and Mrs. Andrew WeissKimberly A. WilmireTerry WoodwardLyndon D. YearickJoseph V. YoungMary W. and David Young

Robert DavisPolly Decrease - In memory of PJ SchmidEdna DiazRaymond DurhamTim EarlyKatherine K. ElderJohn and Lena ElzufonJohn T. FioriDonald FisherLindsay K. FitzgeraldKathryn GehretDr. Paul GitlinDr. Mark A. Glassner & Lisa SchwartzCarol M. GondeckMolly F. GonzalezCatherine GostinMichael P. HammonSharon HansenJohn T. HealyDamaris HernandezCatrina HindsMary Ann HunterDeborah A. JohnsonNancy H. JordanMilan JurkechJennifer KitchnerWilliam Swain LeeNichole E. LutherJames J. LyonsRichard MaheeMarissa MaldonadoRowland and Marian MarshallGregory R. MasseyDaryl MinnerCrystal NagyiskiM. S. NeavesRobert NoffskerDonald and Megan O’BrienVera PerkinsJeanne A. and James PersingerBradley and Michele PowellShana D. PowellRobert L. PriceQuinn Pediatric DentistryDennis and Allison ReardonRoxana RoseJoseph F. RubackyKarin L. RyndakRobert S. Saunders - In honor of Ray ShamusJoanne P. and Michael E. Schnyder

On March 7, 2014, DGS hosted its 16th annual Champagne Gala celebration at Harry’s Savoy Grill and Ballroom. Guests were treated to a Mardi Gras themed event with a customized gourmet meal paired with some of the finest champagnes and champagne cocktails available. Thank you to our sponsors and supporters who made this event a success.

2014 CHAMPAGNE CELEBRATIONMarketing Sponsor Condé Nast Publications

Entertainment Sponsor M&T Bank

Bon Appetite Sponsor Harry’s Savoy Grill and Ballroom

Bon Jour Sponsors Delaware Today Arthur Hall Insurance Ms. Christine Schafer

Mardi Gras Sponsors E.I. duPont de Nemours & Co., Inc. Highmark Blue Cross Blue Shield of DE Mutual of America Wells Fargo Advisors, LLC - DeWees Investments Consulting Group Mutual of America

Friends of DGS Mr. and Mrs. William Esposito Mr. Richard A. Hauge and Mrs. Peggy Bradley Dr. Laurie Jacobs and Dr. Barry Roseman Dr. and Mrs. Harry Lehman Mr. and Mrs. Dan Lickle Mr. and Mrs. Bret Morris Reverend and Mrs. Chris Pennington Dr. and Mrs. Joseph C. Pennington III Mr. and Mrs. David Wakefield Other Supporters and Patrons Maria E. Aaronson Brooke and Karen Bashore-Bathras Katherine and Jim Berg Graciela Blanchet

2014 Annual Champagne Gala

Malia K. Boone Jason and Stephanie Chapman Sandra C. Crocker Tessa W. Cooper Byron T. Deese Delmarva Power Thomas J. and Christine Ditzler Robert J. and Suzanne Fraser W. Thomas and Victoria Gehrt Schuyler Gottwald John A. Graham and Sarah A. Steigler Amy H. Hughes and Craig Smith Pat and Mike Kaier Bruce Kelsey and Diane Necastro Sammy MacNeal Gary and Liz Marini Claire F. McElwee John and Mary Kate McKenna Maureen M. and Robert O’Brien Lori Palmer and Christian E. Zafiroglu Christine M. Paoletti Sherry Reid and Brad A. Wallick Dan Rogers Mr. and Mrs. Steven Rose Howard Sims Dr. Paul Stoller David S. Swayze and Carolyn DePew-Swayze Dr. Jasmin Tahmeseb Steve Walczak James B. Weischedel Richard R. and Anne Wier Kay and Roger Wilke Kevin and Laurie Wren Stephen T. Wright J. Cameron Yorkston Marlene Zeleny

16 Mile BreweryA Balanced Life Massage, LLCA.R. Morris JewelryAdventure AquariumAvenue Inn and SpaAzuraBack Burner RestaurantBaltimore OriolesBarnes and Noble BooksellersBayside Resort Golf ClubBayview HotelBBC Tavern and GrillBeacon Motel/ Jungle JimsBear Trap Dunes Golf CourseBig Fish Grill on the RiverfrontBoomers Family Fun CenterBoyd’s FlowersBrandywine River MuseumBrandywine ZooBranmar Wine and SpiritsBuker Limousine & Transportation Service, Inc.Carltons Mens Wear, Inc.Chadds Ford WineryChanticleer FoundationChelsea TavernComfort Suites Ocean CityCurrie Hair Skin NailsDelaware Children’s MuseumDelaware College of Art and DesignDelaware Theatre CompanyDelaware Today - Best of DelawareDogfish Head BreweryDover Downs Hotel & CasinoDurham Family - Grapetree LLCElisa K. Morris PhotographyEmpowered Yogaentre Donovan, LLCEssencia Salon and Day SpaFirestone Roasting HouseFirst State Ballet TheatreFrontier AirlinesGrand Opera HouseHagley Museum and LibraryHand and Stone Massage and Facial Spa

Hansel and GretelHarry’s Savoy Grill and BallroomHarry’s Seafood GrillHockessin Athletic ClubI.G. Burton and CompanyIsland BeverageKalmar Nykle Tall ShipKevin McAllisterKid ShellensKings Creek Country ClubLady’s ImageLongwood Gardens, Inc.Lupo Di MareMoore Brothers Wine CompanyNassau Valley VineyardsNemours Mansion and GardensNew Castle Historical SocietyNina StraitmanOld Country GardensParadocx WineryPaul Campanella Auto and Tire CenterPennington FamilyPhiladelphia 76ersPizza by ElizabethsRiverfront Development CorporationRyan’s Wine and SpiritsSalon RispoliSeaside Amusements - FunlandSenator Christopher A. CoonsSenator Thomas R. CarperShip Watch Inn Bed & BreakfastSix Flags Amusement ParksSouring AdventuresThe Inn at Montchanin VillageThe Spa at the Inn at Montchanin VillageThomas E. BrownToday MediaTodd’s Hair SalonTwin Lakes BreweryUniversity of Delaware Fred Rust Ice ArenaVital PilatesW.L. Gore & Associates, Inc.Walt Disney World Co.Wardrobe Management & DesignWild Thyme, Inc.Wilmington Academy of BalletWilmington Blue RocksWinterthur Museum and Country Estate

2014 Gifts-In-Kind

2014 Financial Report

As verified by the 2014 Annual Audit conducted by Haggerty and Haggerty

REVENUEFY 14

Program Income $2,823,164 23.7%

Government Contract Income $8,232,190 69%

Events and Individual Contributions $260,586 2.2%

Foundation and Corporate Contributions $82,000 .07%

United Way $256,104 2.1%

Government Grants $266,977 2.2%

Investment Income $3,551 0.0%

Total Revenue $11,924,573

EXPENSESDIRECT PROGRAM SERVICES

Outpatient Services $3,547,835 29.3%

School Programs $693,541 5.7%

Crisis Programs $3,285,866 27.1%

Day Treatment Program $805,440 6.7%

Intensive Outpatient Program $2,541,845 21.0%

Parent Child Interactive Therapy $309,616 2.6%

Management & General Expense $703,121 5.8%

Development Expenses $221,951 1.8%

Total Expenses $12,109,218

Net Increase / (Decrease) in Operating Reserve ($184,645)

Outpatient ServicesSchool ProgramsCrisis ProgramsDay Treatment ProgramIntensive Outpatient ProgramParent Child Interactive TherapyManagement & General ExpenseDevelopment Expenses

69%

2.2%

23.7%

.07%

2.2%

2.1%

Program IncomeGovernment Contract IncomeEvents and Individual ContributionsFoundation and Corporate ContributionsUnited WayGovernment Grants

DGS Experiences Continued Growth regardless of Economic Instability

12,000,00010,000,000

8,000,0006,000,0004,000,0002,000,000

02007 2008 2009 2010 2011 2012 2013 2014

RevenueExpenses

29.3%

5.7%27.1%6.7%

21%

2.6%5.8% 1.8%

Officers

Raymond Manza, PresidentBrooke Bashore-Bathras, Past PresidentSherry Reid, Vice PresidentPatrick Dolan, TreasurerTrey Kraus, SecretaryBruce Kelsey, LCSW, Executive Director Board of Directors

Graciela BlanchetDouglas R. BrownMarta Diaz-Pupek, DOElisa Komins MorrisLeDee L. WakefieldSteve WalczakKay WilkePatricia Wilson

Ambassador Council

Sharon BakerThomas E. BrownCharlie BurtonMary DavisMargaret Rose HenrySophia Kremedas-GhanayemMaria LehmanGary MariniRobert MartinelliMike MillerAmy MilliganAndrew MilliganRobert Wheatley Senior Staff

Bruce Kelsey, LCSW, Executive DirectorRichard Hauge, Chief Financial OfficerJim Weischedel, Chief Administrative OfficerChristy Pennington, Chief Advancement OfficerCarl Chenkin, PhD, New Castle County Clinical DirectorRhonda Quin, LPCMH, Kent and Sussex County Clinical DirectorCathy Rose, LPCMH, Child Priority Response Services Program DirectorHoward Sims, FACHE, Quality ControlTodd Capriotti, Director of IT

2014 Board of Directors

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www.twitter.com/@DEGuidance

Delaware Guidance Services is a Partner Agency of the United Way of Delaware

Code # 0265

Delaware Guidance Services is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations

U.S. POSTAGE

PAIDWILMINGTON, DEPERMIT NO. 613

Delaware Guidance Services is a Partner Agency of the United Way of Delaware

Code # 0265

Delaware Guidance Services is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations

U.S. POSTAGE

PAIDWILMINGTON, DEPERMIT NO. 613

Delaware Guidance Services is a Partner Agency of the United Way of Delaware

Code # 0265

Delaware Guidance Services is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations

U.S. POSTAGE

PAIDWILMINGTON, DEPERMIT NO. 613

NEW CASTLE COUNTYWILMINGTON1213 Delaware AvenueWilmington, DE 19806Phone: 302-652-3948

NEWARK1208 Drummond PlazaBuilding 1Newark, DE 19711Ph: 302-455-9333

SUSSEX COUNTYLEWES31168 Learning LaneLewes, DE 19958Ph: 302-645-5338

SEAFORD900 Health Services DriveSeaford, DE 19973Ph: 302-262-3505

KENT COUNTYDOVER103 Mont Blanc BoulevardDover, DE 19904Ph: 302-678-3020

Webwww.delawareguidance.org

Office Locations

Supported by the Department of Services for Children, Youth and Their Families and the Division of Prevention and Behavioral Health Services.