2014 annual report and strategic planning for 2015

2014 Annual Report And Strategic Planning for 2015

City of Kamloops

Kamloops & District Crime Stoppers Society

156


2014 Annual Report And

Strategic Planning for 2015

2014 Annual Report

The Kam loops & District Crime Stoppers Society is entered into its 31st year of operation in the in City of Kamloops and surrounding area. The success of the Crime Stoppers program continues to grow with the support of the public, local government, police and other enforcement agencies. The program must continue to remain above reproach while dealing with the police and ensuring the anonymity of the "Tipsters". Our volunteer Board of Directors work hard to ensure the Crime Stoppers program continues to operate with ease and functionality. The board members have also participated in many organized events that serve to promote the Crime Stoppers program in the community.

Training

The 2014 BC Crime Stoppers Provincial Training Conference was held in Kamloops, which was attended by delegates from across B.C. and Western Canada. Many of our board members participated in the conference and were true ambassadors for the City of Kamloops. This proactive approach serves as an incentive and encouragement for continued contributions by the volunteers who act as board members. Training such as this, will always be made available not only to the Program Coordinator and Assistant Coordinator but also to any board member who can show the value to the program.

The 2014 Provincial Training Conference was held from May 1st to 3rd at the Hotel 540 in the Heart of Kamloops. Delegates from all over British Columbia and Western Canada attended as well as a delegate from Yellowknife, NWT. The conference was a great success with Lesra Martin

2

157


as the Keynote speaker. Other speakers included Sgt. Lindsey Houghton of the Combined Forces Special Enforcement Unit on gangs, Sgt. Wendy Hawthorne on Graffiti, Jesse Miller on Social Media problems and solutions, MP Joy Smith and Glendene Grant on Human Trafficking in Your Community and MLA Darryl Plecas on Crime Reduction Initiatives.

Advertising

Advertising is still one of the most important initiatives with Crime Stoppers. It shows the public how effective the program is which, in turn, leads to increased use and a safer community. Crime Stoppers will continue to work with our various media partners including Kamloops This Week featuring the "Crime of the Week" and "Mug Shots". CFJC TV also features "Mug Shots" along with the "Crime of the Week" upon request from policing agencies. With the closing of the Kamloops Daily News newspaper, Crime Stoppers had to find another way to tell the public about the Mug Shots and Crimes of the Week. Kamloops This Week newspaper stepped up and now run the Mug Shots and Crimes of the Week every Friday. Radio broadcasts are heard on Country 103 as well Radio NL. Jim Reynolds and Peter Olsen feature the Crimes of the Week on the radio shows throughout the week. Articles about Crime Stoppers also appear in the Downtown and North Shore Echo newspapers as well as other community newspapers.

Social media has now become a very valuable part of the Kamloops and District Crime Stoppers program with an active Facebook page. The new web page has been popular and easy to follow and manage. Links to the Crime Stoppers website appear in the local media.

One of the new ways to advertise is through "Engaged Media." They have utilized Kami Cabs by placing a small computer screen in the front headrest for viewing by passengers in the back seat. The screen shows our weekly Mug shots and takes the public right to our web page. The 'captured' audience learns more about our program and how to submit a "Tip."

Crime Stoppers also advertised with the Kamloops Minor Hockey Association. This organization includes both youth and the parenUspectator

3

158


groups. The advertisements are intended to provide awareness of the Crime Stoppers program to a larger audience. The advertising included:

o Hockey Board Banner - The Crime Stoppers Banner is displayed on the boards surrounding the MacArthur Park Olympic hockey rink. It is viewed during such events as the Storm Jr. B hockey games, minor hockey and lacrosse games, speed skating and various trade shows. We have updated the banner by adding the slogan:

"Kids in Sports, Stay out of Courts" o Bench signage: we have placed signage on a public bus stop bench

in front of Surplus Herbies on Tranquiile Rd. This bench sign is in a very high pedestrian and vehicle traffic area with very good visibility.

o Visual Exposure and Personal Approach - In addition to organized events, we got out into the community and became more visible to the public eye; putting a face to the program. This approach has saved advertising funds which, in turn, were used in other aspects of the program.

What we are very proud of is a short video we created using Kamloops own Master Mind Studios that shows how the Crime Stoppers program works. It featured our President and Program Coordinator as well as Sgt. Lindsey Houghton of the Provincial Gang Task Force (CFSEU) and Bob Gill, Legal representative for both BC and Canada Crime Stoppers. There is also an appearance by a criminal and an anonymous "Tipster" to round off the video. This video will be used at various community group presentations; again to explain how effective Crime Stoppers is. It has also been placed on Social Media where it has attracted a considerable number of hits.

Fund Raising

Fund raising will always be a concern for any non-profit society and even more so with the limited economic resources that are available. These funds are used to pay our "Tipsters" and promote the program.

The Car Raffle - 2014 was the 20th edition of this fundraiser. This has become the signature event of the Kamloops and District Crime Stoppers Society and continues to be very successful. Not only does this event

4

159


produce necessary operating funds, it also raises the profile of Kamloops & District Crime Stoppers throughout our service area.

The Raffle Car for 2015 is made just for our Kamloops weather ... yes another Red Mustang convertible that everyone seems to support and would love to see in their own garage!

Community Involvement

Attendance at various community events all helped to get the Crime Stoppers name out to the general public. We wanted to show the public that we were giving something back to the community and not always asking for money. The response has been extremely positive and has worked very well. The public knows who we are and the great work that our Board of Directors does. Several of the great advantages to having involvement in these events include: NO COST to promote the Crime Stoppers program through the generous help of our volunteers and it shows Crime Stoppers in a very positive light while engaging local citizens who, in turn, network with their contacts thereby raising the profile of the program.

Some of the events that members of the Kamloops & District Crime Stoppers have been involved with during the past year include: Adopt-ARoad; Big Don's Pawn Community Day; Community Safety Days; Joint Training Session with Community Safety, Auxiliary Police, Victim Services and Restorative Justice; Downtown Community Days; Living Health Expo; Police Week; Operation Red Nose; Remembrance Day Ceremonies; Salvation Army Christmas Kettles; TRU Welcome Back BBQ for students and staff and, of course, the Santa Claus parade and the capturing of "The Grinch".

The Program Coordinator was asked by MP Cathy Mcleod, to join the Federal Minister of Justice, Peter Mackay, in a discussion about the justice system, including the Victims Bill of Rights.

s

160


Financial Statements:

It should be noted that a member of the board who is a retired accountant from the [former] Weyerhaeuser Pulp Mill in Kamloops completes our financial statements. The statements are further reviewed monthly by a book-keeping firm and once a year our financial statements are again reviewed by the accounting firm of KPMG in Kamloops. * See Attached Financial Statements

Employees

Crime Stoppers has two full time employees; a Program Coordinator and an Assistant Coordinator whose office was relocated to the RCMP South East District office at 1280 West Trans Canada Highway (near the tourist information centre) in 2014. The need for additional offices for the Kamloops City Detachment prompted the move and the new location in the South East District office ensured a secure site. Having an office location within a detachment is a valuable tool that can assist the police once a "Tip" is received. The information is passed on to the police immediately. In turn, the police can give Crime Stoppers information on an unsolved crime which is then shared with the media to help solve the crime.

In other areas, Crime Stoppers programs operate with a police member and a civilian member handling the Tips and passing the information on to the police investigator. It should be noted that, in Kamloops, the use of two civilian employees to run the program is far less expensive than using one RCMP member and a municipal employee.

There are three other programs that run similar to Kamloops and are staffed as follows:

Kelowna: Two full time employees and one part time - the Regional District of Central Okanagan funds these positions. Vernon: One full time employee - this person also does the media relations and is paid by the City of Vernon. Penticton: One full time employee - paid by the City of Penticton.

6

161


Funding

The Kamloops & District Crime Stoppers Society relies on grants and various fund raising initiatives to continue with this fight against crime. We receive two operating grants from local government. The first grant is from the City of Kamloops for $101,400. The second grant is from the Thompson Nicola Regional District for $20,000. These grants cover employee salaries and basic operating costs of the program. The grant from the City is tied to a 5-year Service Agreement that provides a degree of financial certainty to both parties.

The annual "Car Raffle" fundraiser entered into its 20th year in 2014. Last year's car raffle (featuring a 2009 Mustang Convertible) raised $24,256.00 We felt that the Mustang was more appealing to a broader portion of the public and it certainly showed in our sales.

In 2015, Kamloops & District Crime Stoppers will be running another Car Raffle in and around the City as well as the Thompson Nicola Regional District area. The featured vehicle is once again a Mustang convertible.

Future Changes

As an organization, Crime Stoppers is facing a number of challenges with fund raising and governance being the principal ones. The Chief Executive Officer of the British Columbia Crime Stoppers Board (BCSC) undertook a provincial tour in 2012 to meet with all of the Crime Stoppers Boards in the province. Many Boards were experiencing funding issues. A few Boards were not operating in accordance with the Crime Stoppers Constitution. The East Kootenay Crime Stoppers almost folded at the end of 2013 because they were having difficulty attracting new Board members. As a result, the BCSC struck a committee to review the results of the Provincial Review and it was recommended that the BCSC change from an advisory

· Board to a governing Board. This will allow the BC Crime Stoppers Board to actively assist the smaller Boards with financing and governance issues. In the Review Report, Kamloops & District Crime Stoppers were identified as an example of a well-run Board and as a regional resource for other Crime Stoppers Boards in the Interior. This is a

7

162


tribute to our volunteers but would not have been possible without the financial support of local government.

***Tip Statistics Tip Stats since 1984 (inception of the program)

Tips received: Arrests Made: Value of Property Recovered: Value of Narcotics Recovered:

Tip Statistics

Kamloops City I Rural Ashcroft Barriere Chase Clearwater Clinton Lillooet Logan Lake Lytton Merritt

18,435 1,541

$9,653,030 $69,625,530

2013

639 8 7

18 8 4 3 3 5

28

STRATEGIC PLANNING 2015

Crime Trends

2014

576 25 6

11 6 1 5 2

10 33

The crime trends for the City of Kamloops still parallel the rest of the province. One of the major crime exceptions is the on-going gang violence in the Lower Mainland and the related deaths. Kamloops has not experienced this level of crime activity although there have been several gang-related deaths in recent years.

Two of the main concerns for Kamloops & District police agencies are: 1. The drug trade 2. Property crime

- theft from autos

8

163


- break and enters (both residential & commercial)

Drug Trade

Drug users and recreational users need money to support their drug habit. Plain and simple, the daily drug habit can cost hundreds of dollars a day. The recreational user or occasional user still needs money to support their habit. The vast majority of the drug users are unemployed; their main source of income is to sell drugs or steal. They steal property for quick cash then sell it to anyone who will give him or her money. The Crime Stoppers program is not about analyzing whether the drug use statistics are higher or lower. Crime Stoppers is about helping to stop the flow of illegal substances and increasing the arrest rate for these criminals.

Property Crime

Property crime affects everyone, not only the victim of the crime but also the general public, as rates for insurance of businesses and homes go up to cover the loss of the property that was stolen. The other hidden cost is the effect or impact that property crime has on the victims. They feel they have been targeted and violated. Victims are left with the feeling that this type of crime could happen to them again. Some are also afraid to identify the perpetrators for fear of retaliation.

The Crime Stoppers program can play a valuable role in reducing the fear factor if there is community involvement in the program. If citizens know they can remain anonymous and confidant that their names will not be given out, the fear of retaliation is removed. The public then becomes an active participant in making their communities a safer and more prosperous place to live.

Review of the 2014 Strategic Goals

1.) Assisting Other Enforcement Agencies 2.) Speaker Tours 3.) Working with Rural Crime Watch

9

164


In reviewing each of the 2014 goals, 2 out of the 3 Goals were met. The speaker tours did not happen for the schools as there was a school strike in the early part of the school year and, later on, the Speakers were not able to attend due to other commitments they had. Discussions have been ongoing with School District #73 to re-schedule during the fall of 2015. The speaker tour may continue in a public venue instead of a school setting.

Activity on the above goals will continue throughout the coming year, with a more visible 'face to face' presence. Each of the goals will be worked on not only by the Coordinator but also by the entire Crime Stoppers Board of Directors.

Goals for 2015

1) Assisting other enforcement Agencies

Crime Stoppers works with all of the RCMP and other enforcing agencies including the Fire Department, BC Hydro, Fortis, SPCA, CN & CP Railway Police, Provincial Conservation Officers, Federal Fisheries, City By-law Enforcement Officers and the Graffiti Task Force

Plan of Action:

Crime Stoppers will continue to work with other enforcement agencies to help solve various violations and criminal activities. Crime Stoppers will continue to meet on a regular basis with the enforcement agencies that can use the anonymous Crime Stoppers program. Partnerships with these agencies help to promote the program. Information that is received by Crime Stoppers will be passed on to the appropriate agencies for their own investigation.

2) Domestic Violence

Domestic Violence has always been an ongoing issue. The violence toward women and other family members is always a very dangerous and sometimes fatal outcome. The violent situations are not only very serious to the victim but the entire family and friends of the family. There are times

10

165


when family, friends and especially the victim do not know what to do or whom to talk to for fear of retaliation to themselves or associated friends/family.

Crime Stoppers can help with this problem. It will give the victim or friends/family of the victim a place to call and report the problem anonymously. In this way the appropriate agency will be able to start the investigation into what action will be needed. This could include the engagement of partners who can provide safety plans for victims, agencies to assist where children may be involved, financial assistance when funds prevent a victim from leaving Oust to mention a few of the support options for the victim).

Plan of Action:

Crime Stoppers has teamed up with students from TRU who created posters regarding Domestic Violence and how to report it. These posters are high quality, laminated (11' x 17" ) and produced at one of the professional print shops in Kamloops. (see attached posters). These posters will be available to any agency with or without the Kamloops logo on it. These posters will be given out to the various social agencies, displayed in RCMP detachments, court houses and various business throughout the Kamloops area. Crime Stoppers has created a good working relationship with the police and with other agencies to ensure thorough investigations. Crime Stoppers does not investigate the anonymous information but will make sure in the information is passed over to the appropriate agency as quickly as possible.

3) Theft from Vehicle

Theft from vehicles continues to be a problem throughout the City of Kamloops and the surrounding area. These crimes are costing thousands of dollars (not only to the victims of the crime but also for the police to investigate these thefts). This is often a preventable crime. If the public can be educated not to leave items in unattended vehicles, it is believed that most, if not all, of these thefts could be prevented,

11

166


Plan of Action:

There are two main ways to stop the thefts. One is to catch the thieves. The majority of these thefts are undertaken by a small group of individuals. This is where an anonymous tip line comes into play; the tipster only gives the information without going to court or giving statements. The other [and most effective way] is PUBLIC AWARENESS. Educating the public, promoting awareness - do not to leave valuables in the vehicle. When we run our Car Raffle throughout the City, information will be given to the general public reminding them to remove valuable items and not to become a victim of crime.

As mentioned earlier, the TRU students also created a poster on theft from vehicles. This will be displayed around the City (see attached poster).

Other past initiatives will continue: Human Trafficking - high school and service club presentations with Glendene Grant - the mother of Jessie Foster, who has become a victim of Human Trafficking; work with Sergeant Lindsey Houghton of Combined Forces Special Enforcement Unit dealing with gangs and gang recruitment; continuing visits and crime prevention presentations at TRU and the Indian Friendship Centre.

2014 Board of Directors

Lee Dodds Darlene Angers Harold Rose Margaret Houghton Heather Bain John Butterworth Steve Edgar Edith Fortier Leann Kopytko Dale McDonald Betty Nelson Lynn Skoczlas Ron Tenisci

President Vice President Treasurer Secretary

Land Development Consultant RCMP Clerk Accounting Manager [retired] Banker [retired] Advertising Sales Insurance Sales Pulp Mill employee [retired] KIB Justice Worker Drug & Alcohol Counsellor RCMP Applicant Land Registry Agent [retired] Lab Technician [retired] Insurance Executive

12

167


Anthony Varesi

Employees

Sue Brown Mark Price

Assistant Coordinator Program Coordinator

General Synopsis:

Lawyer

The Crime Stoppers program is a partnership between police agencies, the media and the public. It has been, and will continue to be, a very positive and effective crime-fighting tool to assist the police and other enforcement agencies in solving criminal activities and crime within our service area. The program contributes to economic and social development by providing citizens with a safe, effective and anonymous way to help solve crimes and to build safer communities. Crime Stoppers is also a cost saving tool; it helps the police identify suspects and reduces the investigative man-hours required to bring criminals to court. Two non-police personnel running the office are far less costly than one regular RCMP member. In addition, the active involvement of volunteers (accountants etc.) and non-police personnel in the Car Raffles and other fund-raising activities serve to keep operating costs low and ensure that the members are not in a conflict of interest. The Crime Stoppers strategy is to reassure the members of the community that they too can be involved in the fight against crime and can provide valuable input without the fear of retaliation or repercussions.

Communications between the Community, Media and the Police must remain strong and consistent in order to get the results that are needed. The Crime Stoppers program is well established in Kamloops and District. It has proven to be successful for the past 31 years. This continued success must continue to move forward with the many partners that work with Crime Stoppers in order to create a safer community. A safer community enhances our quality of life and by reducing the fear of crime, helps to attract new businesses and people to our communities.

13

168


Submitted on behalf of the Board of the Kamloops & District Crime Stoppers Society.

Mark A. PRICE Program Coordinator Kamloops & District Crime Stoppers Society

Attachments;

1. Financials 2. Crime Stoppers month - Prime Minister Stephen Harper 3. Crime Stoppers month - RCMP Commissioner Bob Paulson 4. Domestic Violence Poster - TRU students 5. Theft from Auto Poster - TRU students

14

169

Financial Statements of

KAMLOOPS AND DISTRICT CRIME STOPPERS SOCIETY

Year ended December31, 2014 (Unaudited - see Notice to Reader)

170

KPMG LLP

Chartered Accountants

200-206 Seymour Street

Kamloops BC V2C 6P5

Canada

Telephone (250) 372-5581

Fax (250) 828-2928

Internet www.kpmg.ca

NOTICE TO READER

On the basis of information provided by management, we have compiled the statement of financial position of Kamloops and District Crime Stoppers Society as at December 31, 2014 and the statement of financial activity and net assets for the year then ended. We have not performed an audit or a review engagement in respect of these financial statements and, accordingly, we express no assurance thereon. Readers are cautioned that these financial statements may not be appropriate for their purposes.

KPMG LLP

Chartered Accountants

Kamloops, Canada February 20, 2015

KPMG LLP is a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. KPMG Canada provides services to KPMG LLP.

171

KAMLOOPS AND DISTRICT CRIME STOPPERS SOCIETY Statement of Financial Position

December 31, 2014, with comparative information for 2013 (Unaudited - see Notice to Reader)

2014 2013

Assets

Current assets: Cash $ 143,549 $ 149,851 Accounts receivable 1,796 2,475 Prizes on hand 26,426 Preeaid exeenses 864 4,294

172,635 156,620

Equipment (note 2) 3,441 5,213

$ 176,076 $ 161,833

Liabilities and Net Assets

Current liabilities: Accounts payable and accrued liabilities $ 709 $ 3,397 Unclaimed awards 700 2,535 Deferred revenue 261398 261378

27,807 32,310

Net assets 148,269 129,523

$ 176,076 $ 161,833

See accompanying notes to unaudited financial statements.

1

172

KAMLOOPS AND DISTRICT CRIME STOPPERS SOCIETY Statement of Financial Activity and Net Assets

Year ended December 31, 2014, with comparative information for 2013 (Unaudited - see Notice to Reader)

2014 2013

Revenue: Donations $ 813 $ 674 Crime Stoppers annual dues 1,500 1,500 City of Kamloops grant 105,570 104,008 Thompson-Nicola Regional District grant 20,000 20,000 Interest income 298 190

128,181 126,372

Fundraising projects: Raffle revenue and expenditures - Schedule 1 21,999 34,126 Other fundraising 5,857 94

27,856 34,220

156,037 160,592

Expenses: Accounting and legal 3,317 3,042 Advertising and promotion 10,340 14,063 Amortization 1,772 2,535 Awards 625 1,335 Conferences 2,092 7,782 GST non-recoverable 1,796 2,193 Insurance 30 590 Licenses, fees and dues 1,567 1,717 Meetings and travel 110 230 Office and sundry 4,412 4,942 Storage 572 728 Telephone 1, 161 768 Vehicle expense 2,026 2,928 Wages and benefits 107,471 107,154

137,291 150,007

Excess of revenues over expenditures 18,746 10,585

Net assets, beginning of year 129,523 118,938

Net assets, end of year $ 148,269 $ 129,523

See accompanying notes to unaudited financial statements.

2

173

KAMLOOPS AND DISTRICT CRIME STOPPERS SOCIETY Notes to Financial Statements

Year ended December 31, 2014 (Unaudited - see Notice to Reader)

1. Significant accounting policy:

Basis of presentation:

The recognition, measurement, presentation and disclosure principles in these financial statements may not be in accordance with the requirements of any of the financial reporting frameworks in the CPA Canada Handbook -Accounting

2. Equipment:

2014 2013

Accumulated Net book Net book Cost amortization value value

Equipment $ 50,766 $ 47,325 $ 3,441 $ 5,213

$ 50,766 $ 47,325 $ 3,441 $ 5,213

3

174

KAMLOOPS AND DISTRICT CRIME STOPPERS SOCIETY Raffle Revenue and Expenditures - Schedule 1

Year ended December 31, 2014, with comparative information for 2013 (Unaudited - see Notice to Reader)

Revenue $

Expenses: Advertising and promotion Commissions Fuel Licenses and permits Office and miscellaneous Prizes ReEairs and maintenance

$

2014 2013

54,520 $ 59,765

90 375 2,500 2,500 1,900 1,199

234 50 3,731 3,338

22,149 17,795 1,917 382

32,521 25,639

21,999 $ 34, 126

4

175

PRIME M I NISTER. PREMIER MINISTRE

I am pleased to extend my warmest greetings to everyone marking Crime Stoppers Month.

Citizens who are alert and involved are key to ensuring that their neighbourhoods remain safe, friendly places in which to live and work. Crime Stoppers is a special partnership between these concerned individuals, the local media, and police that endeavours to solve and prevent crime in our communities.

Crime Stoppers Month is an opportunity to raise awareness of this successful international effort. In Canada, Crime Stoppers has helped to clear over 300,000 cases and to recover over $500 million worth of property. I would like to commend the many staff and volunteers associated with Crime Stoppers for their valuable role in assisting our dedicated police forces in the fight against crime. You may take great pride in your efforts to safeguard our communities.

On behalf of the Government of Canada, I offer my best wishes for every success in the years to come.

OTTAWA 2015

The Rt. Hon. Stephen Harper, P.C., M.P.

176

Royal Canadian Mo tt:: i Police Commissioner

Gendan ~n : oya!e du Canada Commissaire

Guided by lntegr ty, Honesty, Profess10'1alisrr, Compassion Respect and Accountability

JAN u 7 2015

Les valeurs de la GRC •eposent sur l'integnte, 'hornetete, e professioral sme, la compassion le respect et Id responsabilisation

Crime Stoppers Month January 2015

On behalf of the Royal Canadian Mounted Police (RCMP), I want to acknowledge January as Crime Stoppers month and recognize those who contribute to the success of Crime Stoppers across Canada and throughout the world.

The theme for January 2015 is "Continuing to Build on a Strong Foundation," which typifies the Crime Stoppers mission "to help stop, solve and prevent crime" in the over 4,000 Canadian communities that it serves.

Crime Stoppers collects tips from the public on community safety issues and passes them on to police for appropriate action. In doing so, Crime Stoppers and its local, provincial, national and international associations offer significant help to Canadian police officers in com batting criminal activity. The RCMP works closely with its partners and stakeholders in the provinces and territories to develop and implement programs that target specific crime issues in communities across Canada.

Tips received from Crime Stoppers have helped the RCMP and many law enforcement agencies solve outstanding crimes. Globally, Crime Stoppers is to be congratulated on the collection and sharing of information that has resulted in more than 971,000 arrests, assisted in solving more than 1.6 million cases, led to the seizure of $8.5 billion in illicit drugs and the recovery of more than $2.3 billion in stolen property. In Canada, information from Crime Stoppers has resulted in over 190,000 arrests and assisted in solving over 330,000 cases, led to the seizure of over $3.3 billion in illicit drugs and assisted in recovering over $504 million in stolen property.

We recognize and praise the efforts of the many people who volunteer countless hours in making Crime Stoppers such a successful program. On behalf of the RCMP, I would like to convey our appreciation and thanks to Crime Stoppers.

Ottawa, Ontario K1A OR2

Ottawa (Ontario) K1AOR2

177

1-800-222-84 77 178

2014 annual report and strategic planning for 2015

Documents