2012 msu internet use and opinion survey: results and analysis• enrolled grad student • current...

2012 MSU Internet Use and Opinion Survey

Results and Analysis

April 8, 2015

Graham L. Pierce, User Experience Researcher Sandra Sawaya, User Experience Researcher Sarah J. Swierenga, Ph.D., C.P.E., Director

Usability/Accessibility Research and Consulting Michigan State University Kellogg Center 219 S. Harrison Rd., Room 93 East Lansing, MI 48824 [email protected]; 517-353-8977

mailto:[email protected]�

2012 MSU Internet Use and Opinion Survey: Results and Analysis 2

Table of Contents

Overview ............................................................................................. 3 Supporting Materials ............................................................................................................................ 3 Citations ............................................................................................................................................. 3 Questions and Feedback ....................................................................................................................... 3

Solicitation .......................................................................................... 4 Email Text........................................................................................................................................... 4

Survey Text ......................................................................................... 5 Responses by Time ............................................................................... 9 Results .............................................................................................. 10

Sample Size ...................................................................................................................................... 10 1. Alumni Status ................................................................................................................................ 10 3. Technology Expertise ...................................................................................................................... 11 4. Technology Usage .......................................................................................................................... 12 5. Technology Used to Access msu.edu ................................................................................................. 13 6-7. Satisfaction with MSU's Online Presence ......................................................................................... 13 8. Social Media Usage ......................................................................................................................... 14 9. Online MSU Activities ...................................................................................................................... 14 10a. Used m.msu.edu ........................................................................................................................ 15 10b. Future m.msu.edu Use ................................................................................................................ 15 11. MSU Mobile Features..................................................................................................................... 16 12-13. Online Content & Mobile Devices in Classroom ............................................................................ 17

Charts ............................................................................................... 18 3. Technology Expertise ...................................................................................................................... 18 4. Technology Usage .......................................................................................................................... 25 5. Technology Used to Access msu.edu ................................................................................................. 32 8. Social Media Usage ......................................................................................................................... 33 12. Online Content in Classroom .......................................................................................................... 34 13. Mobile Devices in Classroom .......................................................................................................... 35


Overview In the spring of 2012, MSU UARC (Usability/Accessibility Research and Consulting) conducted the second Michigan State University Internet Use and Opinion Survey (also called the MSU Internet and Mobile Technology Survey). The intent of the survey was to gather information on how the MSU community uses computers and mobile technology, and determine what information would be most important to have on an MSU mobile site. It is hoped that the survey will be conducted regularly to monitor changes in technology use and opinions.

Supporting Materials The raw data collected from this survey are available at http://usability.msu.edu/techsurvey/ (identifying information and duplicate responses have been removed; see Results section). All tables, charts, and other analyses are available at the same site. Data, tables, charts, and other materials can be used by any individual or group for any purpose, so long as this report is cited as the source (see below).

Citations While this report presents some basic findings from the survey, we encourage others to conduct fine-grained analysis. As a result, the raw data and other materials are available to the public. Any publications or reports based on the data should cite this report as follows:

Pierce, G. L., Sawaya, S., & Swierenga, S. J. (2015). 2012 MSU Internet Use and Opinion Survey: Results and Analysis. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Questions and Feedback Any questions about this report or the survey should be directed to Graham Pierce, User Experience Researcher, Michigan State University Usability/Accessibility Research and Consulting by email at [email protected]. Feedback and suggestions for changes to future rounds of the survey are appreciated.

http://usability.msu.edu/techsurvey/�


Solicitation The survey was emailed to 21,981 individuals at Michigan State University (33% of all MSU faculty, staff, and students) on May 1, 2012. It was subsequently distributed via internal email lists (including the WebDev CAFÉ, MSU Mobile Community, and College of Communication Arts & Sciences listservs) and via Twitter (@MSU_UARC). Recipients were encouraged to share the survey with others, and data collection continued until July 3, 2012. The text of the initial email can be found below. In all, 1,073 responses were collected, not including duplicate and incomplete submissions.

Email Text Michigan State University UARC (Usability/Accessibility Research and Consulting) is conducting its second annual MSU Internet Use and Opinion Survey. This anonymous survey provides an opportunity to have your voice heard about what features and technologies the university should target in the future. To take the brief survey, please visit:

http://techsurvey.usability.msu.edu/

All current and former students, staff, and faculty are encouraged to participate, as are any Spartan fans and others in the MSU community. We are hoping to get as wide a response as possible (even from non-Spartans), so we are asking you to tell your friends, family, and colleagues about this survey (email, Tweet, or post a link to http://techsurvey.usability.msu.edu/ but please don't spam!).

The full results of last year's survey are available at http://usability.msu.edu/research/projects/msu-internet-survey/

For more information, please contact Graham Pierce, User Experience Researcher, Usability/Accessibility Research and Consulting, Michigan State University by phone at (517) 353-8977 or by email at [email protected].


Survey Text A copy of the original survey can be downloaded at http://usability.msu.edu/techsurvey/. A simple text version of the questionnaire is presented below. Note that this version is for reference only and while it is identical in question text, the format and presentation differ.

MSU Internet and Mobile Technology Survey

You are invited to participate in our second annual survey of the MSU community regarding Internet and technology usage. This 5 minute survey is and will provide you an opportunity to tell us which features and technologies the university should have in the future. Individuals must be 18 years or older to participate in this survey.

Your participation is completely voluntary; you may refuse to participate in certain procedures or answer certain questions, or may discontinue your participation at any time. You indicate your voluntary agreement to participate in this research by submitting this survey when you have completed it.

1. Are you a Michigan State University alumnus or former student? [Dropdown] • Yes • No

2. Which of the following best describes your relationship with Michigan State University?

[Dropdown] • Enrolled Freshman • Enrolled Sophomore • Enrolled Junior • Enrolled Senior • Enrolled Grad Student • Current MSU Staff • Current MSU Faculty or Visiting Scholar • Prospective Student (currently in high school, considering MSU for college) • Not currently employed by or enrolled at MSU

3. Rate your level of expertise with the following [Radio buttons] [Likert: 1: Helpless, 2: Below average, 3: Average, 4: Above average, 5: Expert]

[1-2-3-4-5] Desktop Computer [1-2-3-4-5] Laptop Computer [1-2-3-4-5] Netbook [1-2-3-4-5] Internet-enabled Phone/PDA (e.g., iPhone, Blackberry, etc) [1-2-3-4-5] Touch-screens (used in many tablets, phones, and PDAs) [1-2-3-4-5] Cell phone (not Internet enabled) [1-2-3-4-5] Pen and Paper

http://usability.msu.edu/techsurvey/�


4. Rate your usage of the following [Radio buttons] [Likert: 1: Never, 2: Rarely, 3: Sometimes, 4: Often, 5: All the time]

[1-2-3-4-5] Desktop Computer [1-2-3-4-5] Laptop Computer [1-2-3-4-5] Netbook [1-2-3-4-5] Internet-enabled Phone/PDA (e.g., iPhone, Blackberry, etc) [1-2-3-4-5] Touch-screens (used in many tablets, phones, and PDAs) [1-2-3-4-5] Cell phone (not Internet enabled) [1-2-3-4-5] Pen and Paper

5. Which of the following do you regularly use to access official msu.edu sites and pages? Check all that apply.

[Checkboxes] � Desktop Computer � Laptop Computer � Netbook � Tablet Computer (e.g., iPad) � Internet-enabled Phone/PDA (e.g., iPhone, Blackberry, Droid) � Touch-screen interface (used in many tablets, phones, and PDAs, such as

iPads and iPhones) � Computer mouse � Touchpad/trackpad (found on most laptop computers) � Full computer keyboard � Number pad (found on many cell phones; multiple letters are assigned to

the same key)

6. How satisfied are you with official msu.edu sites and pages? [Radio buttons]

1. Not at all satisfied 2. Below average 3. Average 4. Above average 5. Extremely satisfied

Why? __________

7. How satisfied are you with MSU's online presence, outside of msu.edu (e.g., Facebook, Twitter, email announcements)

[Radio buttons] 1. Not at all satisfied 2. Below average 3. Average 4. Above average 5. Extremely satisfied

Why? __________


8. What social media sites do you regularly use? Check all that apply. [Checkboxes] � Facebook � Twitter � Google+ � Pinterest � LinkedIn � Foursquare � allMSU

Other: __________

9. What online activities related to MSU do you regularly engage in? Check all that apply.

[Checkboxes] � Find contact information for people or departments at MSU � Look up MSU maps or directions � Look up MSU department or program information � Look up MSU course information/schedules � Read news about MSU � Look up information about MSU athletics/sports � Find out about events on MSU's campus (excluding sports) � Look up MSU admissions information � Look up administrative information/use administrative systems (Human

Resources, Contracts and Grants, IRBs, etc.)

Other: __________

10. Have you used m.msu.edu (the official MSU mobile website)? [Radio buttons] • Yes • No

11. If not, would you use an MSU mobile site designed specifically for an internet-enabled phone or tablet computer in the future?

[Radio buttons] 1. Definitely Not 2. Probably Not 3. Maybe 4. Probably Would 5. Definitely Would

Why or why not? __________


12. Rate the importance of having the following information and features on an MSU mobile site.

[Radio buttons] [Likert: 1: Not important, 2: Below average, 3: Average, 4: Above average, 5: Extremely important]

[1-2-3-4-5] Calendar of events [1-2-3-4-5] Campus bus schedules and information [1-2-3-4-5] Campus dining hall information (menus, etc.) [1-2-3-4-5] Class and academic information [1-2-3-4-5] Classifieds [1-2-3-4-5] Directory (contact info/person search) [1-2-3-4-5] Find nearby businesses and restaurants (off-campus) [1-2-3-4-5] Library information (catalog, etc.) [1-2-3-4-5] Maps, location information, and GPS wayfinding [1-2-3-4-5] Read/write reviews about faculty, courses, dorms, dining halls,

etc. [1-2-3-4-5] Residence hall washing machine and dryer availability [1-2-3-4-5] Walking tour of MSU

13. To what extent should MSU classes rely on or make use of online content? [Radio buttons]

1. Not at all 2. A little 3. A moderate amount 4. A lot 5. To the greatest extent possible

How should it be used? __________

14. To what degree should MSU encourage the use of mobile devices during classes (e.g., in the classroom while lectures are going on) to facilitate discussions, conduct quizzes, etc.

[Radio buttons] 1. Not at all 2. A little 3. A moderate amount 4. A lot 5. To the greatest extent possible

How should they be used? __________

[Submit button]

If you have any questions about this study, please contact Graham Pierce or Sarah Swierenga by phone: (517) 353-8977 or email: [email protected] or [email protected].

If you have questions or concerns about your role and rights as a research participant, would like to obtain information or offer input, or would like to register a complaint about this study, you may contact, anonymously if you wish, the Michigan State University's Human Research Protection Program at 517-355-2180, Fax 517-432-4503, or e-mail [email protected] or regular mail at 207 Olds Hall, MSU, East Lansing, MI 48824.


Responses by Time The survey was left open for over two months. More than 60% of all responses were submitted within one day of the initial email invitation being sent out, more than 80% were submitted in two days, and over 90% within one week.

0 100 200 300 400 500 600 700 800 900

1000 1100 1200

2012

-04-

30

2012

-05-

07

2012

-05-

14

2012

-05-

21

2012

-05-

28

2012

-06-

04

2012

-06-

11

2012

-06-

18

2012

-06-

25

2012

-07-

02

Survey Responses

Period Responses % of Total One day 685 >60% Two days 879 >80% One week 994 >90% One month 1064 >99% 64 days 1073 100%


Results Duplicate (identical) responses and substantially incomplete (unfinished) surveys were removed from the dataset, and were not included in any analyses. Open-ended responses have not been edited for content or language, with the exception of redacting personally identifying information.

The tables below are broken down into three sets of columns: The first five columns are the subgroups of "Student" responses (Freshmen, Sophomores, Juniors, Seniors, and Graduate Students), based on responses to question 2 (Group variable). The second set includes the total for all Students (includes all cases from the first set of columns), all current Staff, and all current Faculty, calculated using the GroupBig variable. The final column, Total, includes all data collected in the survey. Note that the Total column contains more cases than the sum of all Students, Staff, and Faculty, because there were 23 "Other" responses (prospective students and those not currently employed by or enrolled at MSU). The small number of cases in the Other category was too small to conduct reliable analyses, and was therefore not broken out separately.

Data cells are colored to make it easier for readers to quickly see patterns (color does not present unique information, and the charts can be fully understood without it). The coloration is on a red-green scale, where the lowest values are dark red and the highest values are dark green, and the color bar below demonstrates the scaling. Note that the same scale is used across all questions, rather than a separate scale for each question. As a result, some questions (such as question 1, Alumni Status) only use a small part of the scale, since all responses fall in a small part of the spectrum.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Sample Size

Fresh Soph Junior Senior Grad Student Staff Faculty Total

Sample size (respondents per cell) 107 122 105 147 176 657 249 144 1073

1. Alumni Status "Are you a Michigan State University alumnus or former student?"


MSU Alumnus or former student 36.4% 31.1% 36.2% 46.3% 43.8% 39.6% 48.6% 36.8% 42.0%


3. Technology Expertise "Rate your level of expertise with the following"

Above average or greater

Device Fresh Soph Junior Senior Grad Student Staff Faculty Total

Desktop 74.5% 80.3% 80.8% 82.3% 80.6% 80.0% 79.1% 81.3% 79.9% Laptop 83.8% 87.7% 88.6% 87.0% 80.5% 85.1% 70.2% 77.6% 80.6% Netbook 27.4% 32.8% 34.3% 40.7% 36.0% 34.8% 30.1% 28.4% 32.6% Internet-enabled phone/PDA 65.1% 54.1% 63.8% 57.1% 50.3% 57.1% 41.8% 48.6% 52.0% Touchscreen 74.5% 65.6% 67.6% 61.9% 52.0% 62.9% 48.4% 51.7% 57.9% Cell phone (not Internet enabled) 84.0% 83.6% 76.9% 86.3% 77.0% 81.4% 64.4% 49.7% 73.2% Pen & Paper 93.3% 88.4% 86.5% 95.2% 90.2% 90.9% 85.5% 86.1% 89.0%

Helpless




4. Technology Usage "Rate your usage of the following"

Often or more



Never




5. Technology Used to Access msu.edu "Which of the following do you regularly use to access official msu.edu sites and pages? Check all that apply."


Desktop Computer 32.7% 38.5% 49.5% 59.9% 65.9% 51.4% 91.6% 75.7% 63.9% Laptop Computer 98.1% 96.7% 99.0% 96.6% 96.6% 97.3% 71.1% 87.5% 89.9% Netbook 1.9% 6.6% 1.0% 12.9% 7.4% 6.5% 6.4% 7.6% 6.5% Tablet Computer 8.4% 13.1% 14.3% 17.0% 18.8% 14.9% 31.3% 36.1% 21.7% Internet-enabled Phone/ PDA 55.1% 57.4% 52.4% 51.7% 42.6% 51.0% 39.4% 51.4% 47.8% Touchscreen 42.1% 50.0% 43.8% 46.9% 36.9% 43.5% 37.8% 47.2% 42.3% Computer mouse 37.4% 44.3% 46.7% 50.3% 65.3% 50.5% 80.7% 74.3% 60.5% Touchpad/trackpad 48.6% 55.7% 59.0% 56.5% 57.4% 55.7% 39.4% 54.9% 51.7% Full keyboard 45.8% 54.1% 61.0% 62.6% 66.5% 59.1% 82.3% 79.2% 67.0% Number pad 12.1% 14.8% 15.2% 15.6% 13.1% 14.2% 17.7% 16.0% 15.2%

6-7. Satisfaction with MSU's Online Presence "How satisfied are you with official msu.edu sites and pages?" and "How satisfied are you with MSU's online presence, outside of msu.edu (e.g., Facebook, Twitter, email announcements)"


Content Fresh Soph Junior Senior Grad Student Staff Faculty Total

msu.edu 45.3% 46.3% 43.8% 44.2% 44.0% 44.6% 53.0% 47.9% 47.3% MSU's online presence outside of msu.edu 51.4% 44.6% 42.7% 33.1% 27.2% 38.3% 32.2% 25.6% 35.5%

Not at all

Content Fresh Soph Junior Senior Grad Student Staff Faculty Total

msu.edu 1.9% 0.8% 1.0% 0.0% 3.4% 1.5% 1.6% 0.7% 1.4% MSU's online presence outside of msu.edu 0.0% 0.8% 1.0% 2.8% 1.8% 1.4% 0.9% 2.3% 1.4%


8. Social Media Usage "What social media sites do you regularly use? Check all that apply."

Site Fresh Soph Junior Senior Grad Student Staff Faculty Total

Facebook 94.3% 93.4% 95.2% 95.9% 83.0% 91.6% 70.6% 61.1% 82.3% Twitter 47.2% 43.0% 39.4% 38.1% 20.5% 35.9% 21.4% 25.0% 30.9% Google+ 11.3% 9.9% 12.5% 15.6% 18.8% 14.2% 27.0% 19.4% 18.0% Pinterest 22.6% 25.6% 27.9% 25.9% 10.8% 21.6% 14.1% 11.8% 18.4% LinkedIn 5.7% 7.4% 12.5% 27.9% 30.7% 18.8% 33.9% 39.6% 25.5% Foursquare 3.8% 2.5% 2.9% 7.5% 3.4% 4.1% 3.2% 4.2% 4.0% allMSU 10.4% 24.8% 37.5% 23.8% 9.7% 20.2% 4.4% 2.1% 13.9%

9. Online MSU Activities "What online activities related to MSU do you regularly engage in? Check all that apply."

Activity Fresh Soph Junior Senior Grad Student Staff Faculty Total

Contact info for people or departments 60.4% 67.8% 77.7% 72.8% 79.5% 72.4% 94.4% 90.3% 79.7% Maps or directions 79.2% 77.7% 74.8% 74.1% 66.5% 73.7% 67.7% 69.4% 71.0% Department or program information 64.2% 68.6% 65.0% 68.7% 67.6% 67.1% 70.2% 68.8% 67.8% Course information/schedules 89.6% 88.4% 93.2% 90.5% 82.4% 88.2% 37.5% 64.6% 71.8% Read news 17.9% 34.7% 26.2% 31.3% 23.3% 26.8% 64.1% 52.8% 39.7% Information about athletics/sports 36.8% 50.4% 40.8% 42.9% 27.3% 38.7% 47.2% 36.1% 40.4% Find out about events on campus (non-sports) 37.7% 31.4% 34.0% 40.1% 26.1% 33.4% 46.4% 43.1% 37.4% Admissions information 27.4% 24.0% 15.5% 15.0% 15.9% 19.0% 12.1% 9.0% 15.8% Admin info/systems (HR, CGA, IRB, etc.) 17.9% 16.5% 13.6% 14.3% 34.1% 20.5% 80.6% 77.1% 42.0%


10a. Used m.msu.edu "Have you used m.msu.edu (the official MSU mobile website)?"


Used m.msu.edu 34.3% 21.8% 25.2% 27.8% 14.5% 23.8% 27.7% 22.0% 24.0%

10b. Future m.msu.edu Use "If not, would you use an MSU mobile site designed specifically for an internet-enabled phone or tablet computer in the future?"

Probably or greater


If not, would use in future 59.8% 57.3% 56.0% 56.5% 48.7% 55.0% 45.4% 48.8% 51.9%

Definitely not Fresh Soph Junior Senior Grad Student Staff Faculty Total

If not, would use in future 1.1% 2.7% 4.4% 4.8% 5.1% 3.8% 4.9% 4.9% 4.2%


11. MSU Mobile Features "Rate the importance of having the following information on an MSU mobile site."


Information Fresh Soph Junior Senior Grad Student Staff Faculty Total

Calendar of events 59.6% 68.4% 72.0% 70.8% 65.1% 67.2% 67.7% 66.9% 67.1% Campus bus schedules and information 74.8% 78.1% 61.0% 69.9% 58.5% 67.8% 47.1% 38.3% 59.2% Campus dining hall info/menus 81.7% 80.7% 64.6% 57.2% 33.1% 60.4% 37.7% 25.0% 50.4% Class and academic information 81.7% 84.3% 85.3% 78.6% 74.4% 80.1% 46.7% 43.2% 67.5% Classifieds 19.4% 23.0% 18.0% 25.2% 11.0% 18.9% 9.9% 7.1% 15.3% Directory (contact info/person search) 54.9% 60.5% 55.0% 67.4% 69.9% 62.8% 81.8% 80.9% 69.6% Off-campus businesses and restaurants 44.7% 45.2% 43.0% 41.4% 34.8% 41.1% 30.2% 23.3% 36.3% Library information (catalog, etc.) 49.0% 55.8% 58.4% 54.5% 68.3% 58.1% 44.9% 59.4% 55.2% Maps, location information, GPS 75.0% 77.0% 83.2% 81.3% 79.5% 79.3% 76.8% 74.2% 77.9% Read/write reviews 35.9% 51.3% 36.0% 40.1% 19.3% 35.3% 12.1% 14.1% 27.0% Washing machine and dryer availability 35.9% 52.6% 37.0% 38.3% 18.4% 35.1% 15.5% 9.7% 27.6% Walking tour of MSU 25.0% 36.8% 25.0% 28.3% 29.5% 29.1% 39.4% 26.8% 31.3%

Not important

Information Fresh Soph Junior Senior Grad Student Staff Faculty Total

Calendar of events 1.0% 1.8% 2.0% 3.5% 4.1% 2.7% 3.9% 4.5% 3.3% Campus bus schedules and information 1.0% 0.9% 5.0% 2.1% 11.0% 4.5% 14.0% 19.5% 8.7% Campus dining hall info/menus 1.0% 0.9% 5.1% 4.1% 23.5% 8.3% 14.0% 22.7% 11.5% Class and academic information 1.0% 0.9% 2.0% 1.4% 3.0% 1.7% 13.3% 12.1% 5.8% Classifieds 10.7% 9.7% 17.0% 17.5% 28.0% 17.7% 33.3% 54.0% 25.9% Directory (contact info/person search) 1.0% 4.4% 3.0% 2.8% 2.4% 2.7% 2.2% 2.3% 2.6% Off-campus businesses and restaurants 1.9% 4.3% 12.0% 6.9% 12.2% 7.8% 16.4% 23.3% 11.8% Library information (catalog, etc.) 1.0% 3.5% 6.9% 4.1% 4.8% 4.1% 15.1% 6.8% 7.0% Maps, location information, GPS 1.0% 1.8% 1.0% 2.1% 4.8% 2.4% 5.7% 4.7% 3.5% Read/write reviews 6.8% 2.7% 9.0% 7.7% 20.5% 10.3% 29.0% 39.1% 18.2% Washing machine and dryer availability 6.8% 6.1% 16.0% 12.8% 35.0% 16.9% 43.4% 58.1% 28.2% Walking tour of MSU 15.4% 8.8% 17.0% 18.6% 18.1% 15.9% 13.7% 28.3% 16.8%


12-13. Online Content & Mobile Devices in Classroom "To what degree should MSU classes rely on or make use of online content?" and "To what degree should MSU encourage the use of mobile devices during classes (e.g., in the classroom while lectures are going on) to facilitate discussions, conduct quizzes, etc."

A lot or greater

To what degree should MSU Fresh Soph Junior Senior Grad Student Staff Faculty Total

Rely on or make use of online content 40.8% 44.9% 53.9% 41.5% 44.6% 44.8% 56.7% 58.9% 49.4% Encourage use of mobile devices during classes 19.4% 15.3% 19.8% 10.3% 11.6% 14.5% 20.6% 18.1% 16.4%

Not at all

To what degree should MSU Fresh Soph Junior Senior Grad Student Staff Faculty Total

Rely on or make use of online content 0.0% 2.5% 0.0% 1.4% 1.1% 1.1% 0.8% 0.7% 1.0% Encourage use of mobile devices during classes 16.5% 27.1% 21.8% 29.5% 28.5% 25.5% 25.3% 22.5% 25.0%


Charts The charts below graphically present the data from the prior section. Charts are not provided for all questions, but only those that were felt to be of greatest interest to the audience, based on feedback from presenting the results of the 2011 survey.

3. Technology Expertise "Rate your level of expertise with the following"

Desktop Computer

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Helpless Below average

Average Above average

Expert N/A

Expertise Student Staff Faculty

No major differences are visible between groups. Helpless, Below Average, and N/A were reported by less than 5% in each group, Average was around 20%, Above Average was just over 50%, and Expert was under 30%.

Students Staff Faculty

Above average or higher 80.0% 79.1% 81.3%


Laptop Computer

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Expert N/A


Similar usage patterns were seen for each group. Helpless, Below Average, and N/A were reported by less than 5% in each group, Average was around 20%, Above Average was around 50%, and Expert was around 30%. Staff were more likely to report lower levels of expertise.




Netbook

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Expert N/A


Expertise was similar across groups, but Students were more likely to say Average or Above Average, and less likely to say N/A. Staff and Faculty were more likely to say N/A than any other category. No category, with the exception of N/A, received more than 30% of the responses from any group.




Internet-enabled Phone/PDA

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Expert N/A


While expertise was similar across groups, gradually rising to a maximum at Above Average (25-35%) and then decreasing to Expert, Staff report less expertise than other groups, and fewer students said N/A.




Touchscreen

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Expert N/A


While expertise was similar across groups, gradually rising to a maximum at Above Average (30-40%) and then decreasing to Expert, Staff report less expertise than other groups, and fewer students said N/A.




Cell Phone (not Internet enabled)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Expert N/A


The percentage of students increases from Average through Expert, while Staff peak at Above Average, and Faculty decrease slightly from Average through Expert. Less than 5% of any group reported being Helpless or Below Average. N/A was report by less than 5% of Students, just under 10% of Staff, and nearly 20% of Faculty.




Pen & Paper

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Expert N/A


Similar expertise was reported by all groups: Around 10% said Average, 20% said Above Average, and the majority said Expert. There were well under 5% reporting Helpless, Below Average, and N/A in any group.




4. Technology Usage "Rate your usage of the following"

Desktop Computer

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Never Rarely Sometimes Often All the Time Usage Student Staff Faculty

Students use Desktops far less than any other group, and Staff report the most frequent usage. Twice as many Students said Rarely or Sometimes than said Often or All the Time, while over 50% of Faculty and Staff said All the Time.


Often or more 31.1% 91.5% 73.4%


Laptop Computer

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The overwhelming majority of Students and Faculty (approximately 80% and 65%, respectively) said All the Time, while only about 40% of Staff did.


Often or more 95.7% 70.0% 84.0%


Netbook

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Over 50% of all groups said Never, and very little difference is visible between groups for any category.


Often or more 8.1% 11.6% 11.3%


Internet-enabled Phone/PDA

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While patterns were similar across groups, more nearly 10% more Staff said Never. Between 40% and 50% of each group said All the Time.


Often or more 60.2% 53.8% 66.4%


Touchscreen

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Usage patterns were similar across groups, and around 40% of each group said All the Time.


Often or more 61.3% 57.7% 65.7%


Cell Phone (not Internet enabled)

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While overall patterns were similar, Students were more likely to say All the Time and less likely to say Never, and Faculty were more around 15% more likely to say Never than the other groups.


Often or more 46.9% 42.7% 34.5%


Pen & Paper

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A similar pattern is seen for all groups, with a nearly linear increase across categories to a maximum of around 45% to 50% saying All the Time.


Often or more 86.5% 74.9% 77.1%


5. Technology Used to Access msu.edu "Which of the following do you regularly use to access official msu.edu sites and pages? Check all that apply."

Netbooks, Number pads, and Tablets were the least often used technologies. Internet-enabled Phones/PDAs, Touchscreens, and Touchpads/trackpads were all around 50%, with fewer Staff than either other group. Desktops, Laptops, Mice, and Keyboards were used by the majority in all groups, but far fewer students than either other group, except for Laptops, where students were near 100% and staff were lower than the other groups.

Desktop Computer

Laptop Computer Netbook Tablet

Computer

Internet-enabled Phone/

PDA

Touch-screen

Computer mouse

Touchpad/ trackpad

Full keyboard

Number pad

Students 51.4% 97.3% 6.5% 14.9% 51.0% 43.5% 50.5% 55.7% 59.1% 14.2%

Staff 91.6% 71.1% 6.4% 31.3% 39.4% 37.8% 80.7% 39.4% 82.3% 17.7%

Faculty 75.7% 87.5% 7.6% 36.1% 51.4% 47.2% 74.3% 54.9% 79.2% 16.0%

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Desktop Computer

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Number pad

Student Staff Faculty


8. Social Media Usage "What social media sites do you regularly use? Check all that apply."

Facebook is the most commonly used social media site, used by the majority of each group (no other site was over 40% for any group). Students use Facebook, Twitter, Pinterest and allMSU more than other groups, and use LinkedIn and Google+ less than other groups. Usage was similarly low across groups for Foursquare.

Facebook Twitter Google+ Pinterest LinkedIn Foursquare allMSU

Students 91.6% 35.9% 14.2% 21.6% 18.8% 4.1% 20.2%

Staff 70.6% 21.4% 27.0% 14.1% 33.9% 3.2% 4.4%

Faculty 61.1% 25.0% 19.4% 11.8% 39.6% 4.2% 2.1%

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Facebook Twitter Google+ Pinterest LinkedIn Foursquare allMSU



12. Online Content in Classroom "To what degree should MSU classes rely on or make use of online content?"

All groups were more likely to respond "A moderate amount" or "A lot" than any other category (30-45%), followed by "To the greatest extent possible" (15-25%), "A little" (5-10%), and almost none responded "Not at all." Students were slightly less enthusiastic than other groups, and Staff were more likely to say "To the greatest extent possible" than other groups.

Not at all A little A moderate amount A lot To the greatest

extent possible Students 1.1% 10.2% 43.9% 30.5% 14.3%

Staff 0.8% 4.6% 37.8% 31.9% 24.8%

Faculty 0.7% 6.4% 34.0% 41.1% 17.7%

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Not at all A little A moderate amount

A lot To the greatest extent possible



13. Mobile Devices in Classroom "To what degree should MSU encourage the use of mobile devices during classes (e.g., in the classroom while lectures are going on) to facilitate discussions, conduct quizzes, etc."

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Not at all A little A moderate amount

A lot To the greatest extent possible


All groups were least likely to say "To the greatest extent possible." More said "A moderate amount" than any other category (30-40%), being slightly above "A little" or "Not at all" (20-30%), which were higher than "A lot" (10-15%). Faculty were more enthusiastic than Students.

Not at all A little A moderate amount A lot To the greatest

extent possible Students 25.5% 27.7% 32.3% 10.3% 4.2%

Staff 25.3% 21.9% 32.2% 12.4% 8.2%

Faculty 22.5% 18.1% 41.3% 14.5% 3.6%

2012 msu internet use and opinion survey: results and analysis• enrolled grad student • current...

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