2012 jan trw review
TRANSCRIPT
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Triangle Restaurant Week
January 2012
a celebration of culinary excellence
Project Review
produced by
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Purpose
The purpose of this document is to provide anunfiltered view of the marketing, design, promotionaland management activities for the Triangles 4thRestaurant Week. We believe the details belowprovide our strategic partners and sponsors with aclear representation of the efforts and feedback as itrelates to Triangle Restaurant Week. This documentalso serves as the basis for next years Triangle-wideRestaurant Week.
Summary
Triangle Restaurant Week offers a unique celebrationof culinary tourism in the Triangle during January 23rd
29
th
. Restaurant week consists of restaurantsoffering specially selected 3-course lunch & dinnermenus at pre-fixed price points of $15.00 and $20 or$30 respectively (* Excluding tax, gratuity, &beverages). Restaurant week has been a proventradition amongst many major cities includingDenver, New York, Washington DC, and San Diego toname a few.
The winter dates align with Restaurant WeekCalendars across the country. The term TriangleRestaurant Week was chosen to bring this event to
the entire Triangle. This years event broughttogether 82 restaurants throughout the Triangleincluding Durham, Chapel Hill, Apex, Cary, andRaleigh.
Mission
Organize Triangle Restaurant Week in order tostimulate and encourage patrons to experience theculinary alternatives the Triangle has to offer.
Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
Triangle Blvd continues in itspursuit to attract even more
restaurants across the Triangle,
including establishments in
Cary, Wake Forest, Morrisville,
Apex and Fuquay-Varina, to
build a truly authentic
representation of what the
areas chefs have to offer.
-Fuquay-Varina Independent
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Overall Scope
Geography: Raleigh, Durham, Chapel-Hill regionDates: January 23rd 29thMarket Audience: Young to Middle-Age Professionals
CouplesFoodies
Sponsors: Medium to Large Corporations
Participating Sponsors
Host / Title Sponsor
Blvd.TV / Triangle Blvd - new media services
Key Sponsors
Access BlvdO2 FitnessPepsi Bottling VenturesTime Warner CableUS Food Service - distribution servicesWells Fargo Marbles Imax Theatre
Media / Network Partners
AT&TAmerican ExpressABC-11Chapel Hill Convention and Visitors BureauDowntownDurham.comDowntown Raleigh AllianceDurham Convention and Visitors BureauGreater Raleigh Convention and Visitors BureauLiveWorkPlay
OpenTable.comTaste CarolinaYelp.com
Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
Grab your cell phone and startmaking dinner reservations,
Triangle Restaurant Week
returns!
-The News & Observer
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Key Deliverables / Benefits
1. TriRestaurantWeek.com2. Restaurant Week Event Details / Registration3. Participating Restaurants
a. Linksb. Mapsc. Reservations
4. Sponsorship Exposure5. Other Event Details6. Contact Information7. Promotional Activities
a. Email Marketing Campaignb. Social Networkingc. Blogging / Twitterd. Print Flyerse. Posters
8. Exposurea. Direct Exposure
i. Flyersii. Postersiii. Websiteiv. Emailv. Blogsvi. News articles
vii. Publicationsviii. Press Releases
b. Indirect Exposurei. Word-of-Mouthii. Brand Recognition / Awareness
Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
The arrival of Triangle
Restaurant Week gives you a
great opportunity to get out
and taste the special menus that
some of our areas best eateries
are offering.
-goTriangle
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Participating RestaurantsThe following restaurants participated in the TriangleRestaurant Week January 2012
1 18 Seaboard
2 411 West3 518 West4 605 at West Village5 Battistellas6 Blu Seafood and Bar7 Buku8 Caf Tiramisu9 Caffe Luna
10 Cameron Bar & Grill11 Cantina South12 Capital Club 1613 Carolina Brewery14 Carolina Brewery and Grill15 Chamas Churrascaria16 Coquette17 Dos Perros18 Draft Carolina Burgers & Beers19 East End Oyster Bar20 Fairview Dining Room21 Five Star22 Flemings Prime Steakhouse & Wine Bar23 Flights at Renaissance Hotel24 Four Square
25 Fraziers26 G2B27 Girasole Trattoria28 Gravy29 Gregorias Kitchen & Steakhouse30 Guglhupf Cafe31 Il Palio Restaurant32 Inchins Bamboo Garden33 Irregardless Cafe34 Jibarra35 Jujube36 Kildares Irish Pub37 La Volta Ristorante and Bar38 Lucky 3239 Mambo Italiano40 Mantra Indian Cuisine & Bar
Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
This is what TRW is all about:
branching out and discovering
more of the excellent
restaurants and food we have
here in the Triangle.
-The Vegetarian Durhamite
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41 Maximillians Grill42 McCormick & Schmicks43 Metro 844 Mez45 Mia Francesca
46 Midtown Grille47 Mos Diner48 Mura at North Hills49 Napper Tandys50 Nofo51 One Restaurant52 Parizade53 Piazza Italia54 Piedmont Restaurant55 Porters Tavern56 Posta Tuscan Grille
57 Prime Smokehouse58 Reys Restaurant59 Rockfish60 Ruths Chris Steak House (Cary)61 Ruths Chris Steak House (Durham)62 Ruths Chris Steak House (Raleigh)63 Saffron64 Sitti65 Six Plates Winebar66 Solas67 Sono68 Spice Street
69 Squids70 Sullivans71 The Big Easy (Raleigh)72 The Big Easy (Cary)73 The Melting Pot (Durham)74 The Melting Pot (Raleigh)75 The Mint76 The Oxford77 The Pit78 The Raleigh Times79 The Twisted Fork
80 Tribeca Tavern81 Tribeca Tavern Falls82 Tuscan Blu
Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
This is a great time to try out
some places you havent been
yet or revisit old favorites! So
let your inner foodie run wild,explore, and experience the
Triangle dining scene to the
fullest!
-visitRaleigh
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83 Vin Rouge84 Vita85 Vivace86 Watts Grocery87 Weathervane88 Zely & Ritz
Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
How often are you able to
indulge in everything from
butternut squash ravioliandbread pudding with a bourbon
caramel sauce without
breaking the bank?
-Chapel Hill Magazine
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Promotional Activities
This years promotional activities consistedof a varied array of promotional activities
including a cocktail kickoff event for ourmedia partners.
Our online campaign included traditionalemail marketing and event notificationsposted through known event consolidationchannels.
In efforts to drive Facebook Fans andfurther engage users, we gave away a$1500 gift certificate to American Express.
As a result our fan page has grown from1,500 fans to 4,500 fans over the 6 monthscampaign.
For a full recap of media placementgarnered for this event, please see themedia recap at the end of this document.
Triangle Restaurant
Weekis a week of great
savings on incredible three-
course meals. It happens
twice a year and should
not be missed.
-Southern Part of Heaven
An event that has raised
Greater Raleighs profile as a
spectacular culinary
destination in years past,
TRW is back in 2012.
Embark on an adventure
your taste buds will not soonforget.
-visitRaleigh
Its TRW again! The
chance to dine at your
favorite restaurants (while
discovering some new
favorites) continues.
-Durham Magazine
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Web Analytics - summary
Page Views
774, 302
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Contents
Purpose 2
Summary
Mission
Overall Scope 3
Sponsors
Key Deliverables 4
Participating
Restaurants
5
Promotional Activities 8
Web Analytics 9
Reservations 10
Participation Feedback 11
Project Costs 13
Press Recap 14
Keep it up! Its a greatopportunity to try new places
that maybe you wouldntordinarily try because of the
expense.
-Anonymous Participant
via online survey
Reservations summary
Restaurants using Open Table = 64
Duration (days) = 7
Dinner price = $20-$30
Avg. party size = 2.8
TRW Open Table ResultsJan 23-29, 2012
OnlineReservations
OnlineCovers
Avg. per day 279 778
Avg. per restaurant 30 85
Total 1950 5445
Estimated Restaurant Revenue*
$136,125
*using $25 average meal price
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1. GenderMale 23%Female 77%
2. Age Range< 21 0%21-29 26%30-39 32%
40-49 20%50-59 13%60+ 9%
3. Had heard about Triangle Restaurant Week prior to the event?Yes 93%No 7%
4. How did you hear about Restaurant Week?Email Newsletter/Online Source 38.5%Word-of-Mouth 44.8%Facebook 41.7%
News Article 11.5%Flyers 4.2%Posters 6.3%Blog Site 5.2%Radio 2.1%Television 5.2%
5. Would you participate in Restaurant Week again?Yes 93%No 0%Maybe 7%
6. How many restaurants did you visit as part of the promotion?One 40.6%Two 37.5%Three 11.5%Four 7.3%Five 1%Six and above 2.1%
Participation Feedback
Our participation feedback was based on a survey of all those whovesigned up for our newsletter.
The following sample set is based on 149 members whove attendedTriangle Restaurant Week. Our survey summary is listed below:
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7. Did you visit a restaurant in another city outside of your own?
Yes 38.8%No 61.2%
8. Did you try a new restaurant?Yes 76.8%
No 23.2%
9. Were you satisfied with the price points?
Yes 90.8%
No 9.2%
Top 10 Lessons Learned For Next TRW*
1. Be creative with your menu and pay attention to quality.2. Offer more $20 dinner options3. Complete list of menus available well before the event goes live4. The three-course menu offering should reflect considerable savingsversus menu a la carte pricing5. Ban restaurants for one year who registered and did not meet eventrequirements6. Menus with accompanying drink pairings7. Restaurants should ensure that all staff is aware of participation inTRW and the details that are involved
8. Option for diners to receive salad in lieu of dessert9. More vegetarian options10. Increase length of event to two weeks
*All lessons learned based off of customer comments collected inpost-TRW survey
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Project Costs
TRW 2012 Working Hrs Summary
Raleigh, Durham, Chapel Hill, Cary, Apex
# Resources Cost/Hr Hrs/wk Wks Totals
Project Management 1 $95 40 10 $38,000
Video Development 1 $90 20 10 $18,000
Web Development 1 $90 30 10 $26,000
Print Development 1 $50 10 10 $5,000
Program Manager 1 $50 20 10 $10,000
PR 1 $50 10 10 $5,000
Street Team / Promotions 6 $20 3 3 $1,080
$103,080
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Selected Press Recap
Durham Magazine
Eat Your Heart Out
The News & Observer
Triangle Restaurant Week Returns
The Herald Sun
Triangle Restaurant Week starts today
NBC17
Triangle Restaurant Week: Solas (video)
Triangle Restaurant Week: Battistellas (video)
visitRaleigh
2012 Triangle Restaurant Week
Triangle Restaurant Week
The Vegetarian Durhamite
Triangle Restaurant Week: Piazza Italia
Your Vegetarian Guide to the Triangle
Raleigh Citizen
Triangle Restaurant Week
The Examiner
Triangle Restaurant Week Starts Tomorrow
Eat2WinRaleigh
Triangle Restaurant Week 2012
GoTriangle
Best Bets by Bus: Triangle Restaurant Week
http://www.durhammag.com/blogs/durham-magazine-blog/eat-your-heart-outhttp://www.durhammag.com/blogs/durham-magazine-blog/eat-your-heart-outhttp://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-battistellas-vi-39965/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-battistellas-vi-39965/http://www.visitraleigh.com/visitors/event.details.php?id=19620http://www.visitraleigh.com/visitors/event.details.php?id=19620http://blog.visitraleigh.com/?p=2161http://blog.visitraleigh.com/?p=2161http://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/your-vegetarian-guide-to-triangle.htmlhttp://www.thevegetariandurhamite.com/2012/01/your-vegetarian-guide-to-triangle.htmlhttp://raleighcitizen.com/event/triangle-restaurant-week/http://raleighcitizen.com/event/triangle-restaurant-week/http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://eat2winraleigh.com/triangle-restaurant-week-menus-2012/http://eat2winraleigh.com/triangle-restaurant-week-menus-2012/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://eat2winraleigh.com/triangle-restaurant-week-menus-2012/http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://raleighcitizen.com/event/triangle-restaurant-week/http://www.thevegetariandurhamite.com/2012/01/your-vegetarian-guide-to-triangle.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://blog.visitraleigh.com/?p=2161http://www.visitraleigh.com/visitors/event.details.php?id=19620http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-battistellas-vi-39965/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://www.durhammag.com/blogs/durham-magazine-blog/eat-your-heart-out -
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Chapel Hill Magazine
Triangle Restaurant Week
Alexan Garrett North Hills
Triangle Restaurant Week
WRAL
Triangle Restaurant Week
Independent Weekly
Videri Chocolate Factory Blood Bones and ButterTriangle Restaurant Week
Discovering the Southern Part of Heaven
Triangle Restaurant Week
Go Downtown Raleigh
Triangle Restaurant Week
Triangle Apartment Association
Upcoming: Triangle Restaurant Week
Hooray for Off Weekends
Triangle Restaurant Week
http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://www.chapelhillmagazine.com/blogs/chapel-hill-magazine-blog/triangle-restaurant-weekhttp://www.chapelhillmagazine.com/blogs/chapel-hill-magazine-blog/triangle-restaurant-weekhttp://alexannorthhillsblog.com/food/triangle-restaurant-week-2012/http://alexannorthhillsblog.com/food/triangle-restaurant-week-2012/http://www.wral.com/5onyourside/blogpost/10614554/http://www.wral.com/5onyourside/blogpost/10614554/http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.southernpartheaven.com/2012/01/triangle-restaurant-week-january-23-29.htmlhttp://www.southernpartheaven.com/2012/01/triangle-restaurant-week-january-23-29.htmlhttp://www.godowntownraleigh.com/event/triangle-restaurant-week4http://www.godowntownraleigh.com/event/triangle-restaurant-week4http://blog.triangleaptassn.org/featured/upcoming-triangle-restaurant-week-2012/http://blog.triangleaptassn.org/featured/upcoming-triangle-restaurant-week-2012/http://hoorayforoffweekends.com/2012/01/25/triangle-restaurant-week/http://hoorayforoffweekends.com/2012/01/25/triangle-restaurant-week/http://hoorayforoffweekends.com/2012/01/25/triangle-restaurant-week/http://blog.triangleaptassn.org/featured/upcoming-triangle-restaurant-week-2012/http://www.godowntownraleigh.com/event/triangle-restaurant-week4http://www.southernpartheaven.com/2012/01/triangle-restaurant-week-january-23-29.htmlhttp://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.wral.com/5onyourside/blogpost/10614554/http://alexannorthhillsblog.com/food/triangle-restaurant-week-2012/http://www.chapelhillmagazine.com/blogs/chapel-hill-magazine-blog/triangle-restaurant-week