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    Triangle Restaurant Week

    January 2012

    a celebration of culinary excellence

    Project Review

    produced by

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    `

    Purpose

    The purpose of this document is to provide anunfiltered view of the marketing, design, promotionaland management activities for the Triangles 4thRestaurant Week. We believe the details belowprovide our strategic partners and sponsors with aclear representation of the efforts and feedback as itrelates to Triangle Restaurant Week. This documentalso serves as the basis for next years Triangle-wideRestaurant Week.

    Summary

    Triangle Restaurant Week offers a unique celebrationof culinary tourism in the Triangle during January 23rd

    29

    th

    . Restaurant week consists of restaurantsoffering specially selected 3-course lunch & dinnermenus at pre-fixed price points of $15.00 and $20 or$30 respectively (* Excluding tax, gratuity, &beverages). Restaurant week has been a proventradition amongst many major cities includingDenver, New York, Washington DC, and San Diego toname a few.

    The winter dates align with Restaurant WeekCalendars across the country. The term TriangleRestaurant Week was chosen to bring this event to

    the entire Triangle. This years event broughttogether 82 restaurants throughout the Triangleincluding Durham, Chapel Hill, Apex, Cary, andRaleigh.

    Mission

    Organize Triangle Restaurant Week in order tostimulate and encourage patrons to experience theculinary alternatives the Triangle has to offer.

    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    Triangle Blvd continues in itspursuit to attract even more

    restaurants across the Triangle,

    including establishments in

    Cary, Wake Forest, Morrisville,

    Apex and Fuquay-Varina, to

    build a truly authentic

    representation of what the

    areas chefs have to offer.

    -Fuquay-Varina Independent

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    Overall Scope

    Geography: Raleigh, Durham, Chapel-Hill regionDates: January 23rd 29thMarket Audience: Young to Middle-Age Professionals

    CouplesFoodies

    Sponsors: Medium to Large Corporations

    Participating Sponsors

    Host / Title Sponsor

    Blvd.TV / Triangle Blvd - new media services

    Key Sponsors

    Access BlvdO2 FitnessPepsi Bottling VenturesTime Warner CableUS Food Service - distribution servicesWells Fargo Marbles Imax Theatre

    Media / Network Partners

    AT&TAmerican ExpressABC-11Chapel Hill Convention and Visitors BureauDowntownDurham.comDowntown Raleigh AllianceDurham Convention and Visitors BureauGreater Raleigh Convention and Visitors BureauLiveWorkPlay

    OpenTable.comTaste CarolinaYelp.com

    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    Grab your cell phone and startmaking dinner reservations,

    Triangle Restaurant Week

    returns!

    -The News & Observer

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    Key Deliverables / Benefits

    1. TriRestaurantWeek.com2. Restaurant Week Event Details / Registration3. Participating Restaurants

    a. Linksb. Mapsc. Reservations

    4. Sponsorship Exposure5. Other Event Details6. Contact Information7. Promotional Activities

    a. Email Marketing Campaignb. Social Networkingc. Blogging / Twitterd. Print Flyerse. Posters

    8. Exposurea. Direct Exposure

    i. Flyersii. Postersiii. Websiteiv. Emailv. Blogsvi. News articles

    vii. Publicationsviii. Press Releases

    b. Indirect Exposurei. Word-of-Mouthii. Brand Recognition / Awareness

    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    The arrival of Triangle

    Restaurant Week gives you a

    great opportunity to get out

    and taste the special menus that

    some of our areas best eateries

    are offering.

    -goTriangle

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    Participating RestaurantsThe following restaurants participated in the TriangleRestaurant Week January 2012

    1 18 Seaboard

    2 411 West3 518 West4 605 at West Village5 Battistellas6 Blu Seafood and Bar7 Buku8 Caf Tiramisu9 Caffe Luna

    10 Cameron Bar & Grill11 Cantina South12 Capital Club 1613 Carolina Brewery14 Carolina Brewery and Grill15 Chamas Churrascaria16 Coquette17 Dos Perros18 Draft Carolina Burgers & Beers19 East End Oyster Bar20 Fairview Dining Room21 Five Star22 Flemings Prime Steakhouse & Wine Bar23 Flights at Renaissance Hotel24 Four Square

    25 Fraziers26 G2B27 Girasole Trattoria28 Gravy29 Gregorias Kitchen & Steakhouse30 Guglhupf Cafe31 Il Palio Restaurant32 Inchins Bamboo Garden33 Irregardless Cafe34 Jibarra35 Jujube36 Kildares Irish Pub37 La Volta Ristorante and Bar38 Lucky 3239 Mambo Italiano40 Mantra Indian Cuisine & Bar

    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    This is what TRW is all about:

    branching out and discovering

    more of the excellent

    restaurants and food we have

    here in the Triangle.

    -The Vegetarian Durhamite

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    41 Maximillians Grill42 McCormick & Schmicks43 Metro 844 Mez45 Mia Francesca

    46 Midtown Grille47 Mos Diner48 Mura at North Hills49 Napper Tandys50 Nofo51 One Restaurant52 Parizade53 Piazza Italia54 Piedmont Restaurant55 Porters Tavern56 Posta Tuscan Grille

    57 Prime Smokehouse58 Reys Restaurant59 Rockfish60 Ruths Chris Steak House (Cary)61 Ruths Chris Steak House (Durham)62 Ruths Chris Steak House (Raleigh)63 Saffron64 Sitti65 Six Plates Winebar66 Solas67 Sono68 Spice Street

    69 Squids70 Sullivans71 The Big Easy (Raleigh)72 The Big Easy (Cary)73 The Melting Pot (Durham)74 The Melting Pot (Raleigh)75 The Mint76 The Oxford77 The Pit78 The Raleigh Times79 The Twisted Fork

    80 Tribeca Tavern81 Tribeca Tavern Falls82 Tuscan Blu

    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    This is a great time to try out

    some places you havent been

    yet or revisit old favorites! So

    let your inner foodie run wild,explore, and experience the

    Triangle dining scene to the

    fullest!

    -visitRaleigh

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    83 Vin Rouge84 Vita85 Vivace86 Watts Grocery87 Weathervane88 Zely & Ritz

    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    How often are you able to

    indulge in everything from

    butternut squash ravioliandbread pudding with a bourbon

    caramel sauce without

    breaking the bank?

    -Chapel Hill Magazine

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    Promotional Activities

    This years promotional activities consistedof a varied array of promotional activities

    including a cocktail kickoff event for ourmedia partners.

    Our online campaign included traditionalemail marketing and event notificationsposted through known event consolidationchannels.

    In efforts to drive Facebook Fans andfurther engage users, we gave away a$1500 gift certificate to American Express.

    As a result our fan page has grown from1,500 fans to 4,500 fans over the 6 monthscampaign.

    For a full recap of media placementgarnered for this event, please see themedia recap at the end of this document.

    Triangle Restaurant

    Weekis a week of great

    savings on incredible three-

    course meals. It happens

    twice a year and should

    not be missed.

    -Southern Part of Heaven

    An event that has raised

    Greater Raleighs profile as a

    spectacular culinary

    destination in years past,

    TRW is back in 2012.

    Embark on an adventure

    your taste buds will not soonforget.

    -visitRaleigh

    Its TRW again! The

    chance to dine at your

    favorite restaurants (while

    discovering some new

    favorites) continues.

    -Durham Magazine

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    Web Analytics - summary

    Page Views

    774, 302

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    Contents

    Purpose 2

    Summary

    Mission

    Overall Scope 3

    Sponsors

    Key Deliverables 4

    Participating

    Restaurants

    5

    Promotional Activities 8

    Web Analytics 9

    Reservations 10

    Participation Feedback 11

    Project Costs 13

    Press Recap 14

    Keep it up! Its a greatopportunity to try new places

    that maybe you wouldntordinarily try because of the

    expense.

    -Anonymous Participant

    via online survey

    Reservations summary

    Restaurants using Open Table = 64

    Duration (days) = 7

    Dinner price = $20-$30

    Avg. party size = 2.8

    TRW Open Table ResultsJan 23-29, 2012

    OnlineReservations

    OnlineCovers

    Avg. per day 279 778

    Avg. per restaurant 30 85

    Total 1950 5445

    Estimated Restaurant Revenue*

    $136,125

    *using $25 average meal price

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    1. GenderMale 23%Female 77%

    2. Age Range< 21 0%21-29 26%30-39 32%

    40-49 20%50-59 13%60+ 9%

    3. Had heard about Triangle Restaurant Week prior to the event?Yes 93%No 7%

    4. How did you hear about Restaurant Week?Email Newsletter/Online Source 38.5%Word-of-Mouth 44.8%Facebook 41.7%

    News Article 11.5%Flyers 4.2%Posters 6.3%Blog Site 5.2%Radio 2.1%Television 5.2%

    5. Would you participate in Restaurant Week again?Yes 93%No 0%Maybe 7%

    6. How many restaurants did you visit as part of the promotion?One 40.6%Two 37.5%Three 11.5%Four 7.3%Five 1%Six and above 2.1%

    Participation Feedback

    Our participation feedback was based on a survey of all those whovesigned up for our newsletter.

    The following sample set is based on 149 members whove attendedTriangle Restaurant Week. Our survey summary is listed below:

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    7. Did you visit a restaurant in another city outside of your own?

    Yes 38.8%No 61.2%

    8. Did you try a new restaurant?Yes 76.8%

    No 23.2%

    9. Were you satisfied with the price points?

    Yes 90.8%

    No 9.2%

    Top 10 Lessons Learned For Next TRW*

    1. Be creative with your menu and pay attention to quality.2. Offer more $20 dinner options3. Complete list of menus available well before the event goes live4. The three-course menu offering should reflect considerable savingsversus menu a la carte pricing5. Ban restaurants for one year who registered and did not meet eventrequirements6. Menus with accompanying drink pairings7. Restaurants should ensure that all staff is aware of participation inTRW and the details that are involved

    8. Option for diners to receive salad in lieu of dessert9. More vegetarian options10. Increase length of event to two weeks

    *All lessons learned based off of customer comments collected inpost-TRW survey

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    Project Costs

    TRW 2012 Working Hrs Summary

    Raleigh, Durham, Chapel Hill, Cary, Apex

    # Resources Cost/Hr Hrs/wk Wks Totals

    Project Management 1 $95 40 10 $38,000

    Video Development 1 $90 20 10 $18,000

    Web Development 1 $90 30 10 $26,000

    Print Development 1 $50 10 10 $5,000

    Program Manager 1 $50 20 10 $10,000

    PR 1 $50 10 10 $5,000

    Street Team / Promotions 6 $20 3 3 $1,080

    $103,080

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    Selected Press Recap

    Durham Magazine

    Eat Your Heart Out

    The News & Observer

    Triangle Restaurant Week Returns

    The Herald Sun

    Triangle Restaurant Week starts today

    NBC17

    Triangle Restaurant Week: Solas (video)

    Triangle Restaurant Week: Battistellas (video)

    visitRaleigh

    2012 Triangle Restaurant Week

    Triangle Restaurant Week

    The Vegetarian Durhamite

    Triangle Restaurant Week: Piazza Italia

    Your Vegetarian Guide to the Triangle

    Raleigh Citizen

    Triangle Restaurant Week

    The Examiner

    Triangle Restaurant Week Starts Tomorrow

    Eat2WinRaleigh

    Triangle Restaurant Week 2012

    GoTriangle

    Best Bets by Bus: Triangle Restaurant Week

    http://www.durhammag.com/blogs/durham-magazine-blog/eat-your-heart-outhttp://www.durhammag.com/blogs/durham-magazine-blog/eat-your-heart-outhttp://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-battistellas-vi-39965/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-battistellas-vi-39965/http://www.visitraleigh.com/visitors/event.details.php?id=19620http://www.visitraleigh.com/visitors/event.details.php?id=19620http://blog.visitraleigh.com/?p=2161http://blog.visitraleigh.com/?p=2161http://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://www.thevegetariandurhamite.com/2012/01/your-vegetarian-guide-to-triangle.htmlhttp://www.thevegetariandurhamite.com/2012/01/your-vegetarian-guide-to-triangle.htmlhttp://raleighcitizen.com/event/triangle-restaurant-week/http://raleighcitizen.com/event/triangle-restaurant-week/http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://eat2winraleigh.com/triangle-restaurant-week-menus-2012/http://eat2winraleigh.com/triangle-restaurant-week-menus-2012/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://eat2winraleigh.com/triangle-restaurant-week-menus-2012/http://www.examiner.com/restaurant-in-raleigh/triangle-restaurant-week-starts-tomorrow-3http://raleighcitizen.com/event/triangle-restaurant-week/http://www.thevegetariandurhamite.com/2012/01/your-vegetarian-guide-to-triangle.htmlhttp://www.thevegetariandurhamite.com/2012/01/triangle-restaurant-week-piazza-italia.htmlhttp://blog.visitraleigh.com/?p=2161http://www.visitraleigh.com/visitors/event.details.php?id=19620http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-battistellas-vi-39965/http://www2.nbc17.com/lifestyles/my-carolina-today/2012/jan/23/triangle-restaurant-week-solas-vi-39964/http://www.heraldsun.com/view/full_story/7449078/article-Triangle-Restaurant-Week-starts-todayhttp://blogs.newsobserver.com/food/triangle-restaurant-week-returns-starting-jan-23http://www.durhammag.com/blogs/durham-magazine-blog/eat-your-heart-out
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    Chapel Hill Magazine

    Triangle Restaurant Week

    Alexan Garrett North Hills

    Triangle Restaurant Week

    WRAL

    Triangle Restaurant Week

    Independent Weekly

    Videri Chocolate Factory Blood Bones and ButterTriangle Restaurant Week

    Discovering the Southern Part of Heaven

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    Triangle Restaurant Week

    Triangle Apartment Association

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    Hooray for Off Weekends

    Triangle Restaurant Week

    http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://gotriangle.wordpress.com/2012/01/23/best-bets-by-bus-triangle-restaurant-week-jan-23-29/http://www.chapelhillmagazine.com/blogs/chapel-hill-magazine-blog/triangle-restaurant-weekhttp://www.chapelhillmagazine.com/blogs/chapel-hill-magazine-blog/triangle-restaurant-weekhttp://alexannorthhillsblog.com/food/triangle-restaurant-week-2012/http://alexannorthhillsblog.com/food/triangle-restaurant-week-2012/http://www.wral.com/5onyourside/blogpost/10614554/http://www.wral.com/5onyourside/blogpost/10614554/http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.southernpartheaven.com/2012/01/triangle-restaurant-week-january-23-29.htmlhttp://www.southernpartheaven.com/2012/01/triangle-restaurant-week-january-23-29.htmlhttp://www.godowntownraleigh.com/event/triangle-restaurant-week4http://www.godowntownraleigh.com/event/triangle-restaurant-week4http://blog.triangleaptassn.org/featured/upcoming-triangle-restaurant-week-2012/http://blog.triangleaptassn.org/featured/upcoming-triangle-restaurant-week-2012/http://hoorayforoffweekends.com/2012/01/25/triangle-restaurant-week/http://hoorayforoffweekends.com/2012/01/25/triangle-restaurant-week/http://hoorayforoffweekends.com/2012/01/25/triangle-restaurant-week/http://blog.triangleaptassn.org/featured/upcoming-triangle-restaurant-week-2012/http://www.godowntownraleigh.com/event/triangle-restaurant-week4http://www.southernpartheaven.com/2012/01/triangle-restaurant-week-january-23-29.htmlhttp://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.indyweek.com/indyweek/videri-chocolate-factory-blood-bones-and-butter-triangle-restaurant-week/Content?oid=2743591http://www.wral.com/5onyourside/blogpost/10614554/http://alexannorthhillsblog.com/food/triangle-restaurant-week-2012/http://www.chapelhillmagazine.com/blogs/chapel-hill-magazine-blog/triangle-restaurant-week