2009 nacada annual conference action plan v advising syllabus (concurrent 229)
DESCRIPTION
Concurrent Session 229: Action Plan: An Evolutionary Leap Forward for the Advising Syllabus AC,DA 2009-10-02 3:15:00 PM - 4:15:00 PM Grand Hyatt- Texas Ballroom B The advising syllabus is a brilliant concept. It articulates and validates the work of academic advising as teaching. It concisely lists student responsibilities and timelines. It communicates the institution's commitments to quality, accessibility of resources, and acknowledges the nature of partnership between the school and student. THEN WHY, in practice, does it struggle to engage and impact the academic success of the students who most need its benefits? To answer this question we will begin with and draw upon the very principles of developmental advising. We will employ adolescent psychology as we consider student expectations and their need for ownership. From deep in the students' heart we will invite, prompt, and celebrate real learning, maturity, accountability, and progressive accomplishment. We will do this … with the Action Plan.TRANSCRIPT
Whenever you are asked if you can do a job, tell 'em, 'Certainly I can!' Then get busy and find out how to do it.
Theodore Roosevelt (1858 - 1919)
We learn by example and by direct experience because there are real limits to the adequacy of verbal instruction.Malcolm Gladwell, Blink: The Power of Thinking Without Thinking, 2005
Learning is not compulsory... neither is survival.
W. Edwards Deming (1900 - 1993)
Learning is not attained by chance, it must be sought for with ardor and attended to with diligence.
Abigail Adams (1744 - 1818), 1780
Only the curious will learn and only the resolute overcome the obstacles to learning. The quest quotient has always excited me more than the intelligence quotient.
Eugene S. Wilson
2009 NACADA Annual ConferenceThursday, October 2, 2009
© 2007 Barron, Hansard
Action Plan: An Evolutionary Leap Forward for the Advising Syllabus
Joshua BarronAssociate Director Nickki SmithSenior CounselorTexas Tech University Advising Center
What do our advising students need?
SHOUTOUT
What do our advising students want?
SHOUTOUT
THE CHALLENGES or “WHERE WE ARE”
Who are they anyhow? History with Parents Coming of Age Treat Me How You’d Want to be
Treated Streamlined and Efficient Skeptical & Cynical Timeline: Now.
THE CHALLENGES or “WHERE WE ARE”
For that matter, who are we? Resource Constrained Pressed for Immediate Results Historically Undervalued Firefighters Doorkeepers Jugglers Ambitious Educators
THE IDEAL or “WHERE WE’RE GOING”With a Brief Review of Where We’ve Been
The Evolution … NACADA Statement of Values & Concept of
Advising Gordon/Habley: Goals for Academic Advising Center for the Advancement of Standards (CAS)
in Higher Education – Standards for Academic Advising
Developmental Advising Advising as Teaching, Appreciative Advising, &
Student-Centered Advising The Syllabus in Teaching
THE IDEAL or “WHERE WE’RE GOING”NACADA Statement of Values & Concept of Advising
THE IDEAL or “WHERE WE’RE GOING”Gordon/Habley: Goals for Academic Advising
Assisting students in self-understanding and self-acceptance (values clarification; understanding abilities, interests and limitations)
Assisting students in considering their life goals by relating their interests, skills, abilities, and values to careers, the world of work, and the nature and purpose of higher education
Assisting students in developing an educational plan consistent with their life goals and objectives
Assisting students in developing decision-making skills
Providing accurate information about institutional policies, procedures, resources, and programs
Referring students to other institutional or community support services
Assisting students in evaluating or reevaluating progress toward established goals and educational plans
Providing information about students to the institution, college, academic departments, or some combination thereof.
Goals for Academic Advising
THE IDEAL or “WHERE WE’RE GOING”Center for the Advancement of Standards (CAS) in Higher Education
Intellectual growth Personal and educational goals Enhanced self-esteem Realistic self-appraisal Clarified values Career choices Independence Effective communication Leadership development Healthy behavior
Meaningful Interpersonal Relationships
Collaboration Social responsibility Satisfying and productive
lifestyles Appreciating diversity Spiritual awareness
Student Learning & Development Outcomes:
STOP
WOAH
THE IDEAL or “WHERE WE’RE GOING”Varying Approaches and Advising as/is Teaching
Prescriptive Approach Do this… Task/Assignment Basis
Developmental Approach What do you think you should do? Ownership/Understanding Basis
Learning Centered Approach Deliberately Transitional Leads to greater levels of self-directed
learning
THE IDEAL or “WHERE WE’RE GOING”
Advising syllabi should …1. Include a relevant overview of philosophy
2. Look like a faculty syllabus
3. Define advising
4. Contain contact information
5. Expectations and assignments for students
6. Expectations and accountability for advisors
7. Expected outcomes
8. Tools, resources, and/or recommendations for students.E.g., calendars of advising events, book or web site recommendations, detailed location
descriptions, or a blank line for advisors to personalize the syllabus with a recommendation.
THE IDEAL or “WHERE WE’RE GOING”
To be effective in improving student success, expectations & responsibilities must translate into actions.
To accomplish their goals, students must have a Personal Action Plan.
A Personal Action Plan can not survive outside of an ongoingAction Planning (Advising) Process.
THE IDEAL or “WHERE WE’RE GOING”
Action Plan Essentials Ever-Present, Consistent Usage & Messages Vision Outcomes that are:
• Tangible
• Practical
• Measurable
Action Planning Essentials Ongoing, Relational Approach Developmentally Appropriate Scaffolding
• Prescriptive Introduction
• Progressively Developmental & Student Owned
IMPLICATIONS FOR PRACTICE or “YOUR TURN AT THE WHEEL”
www.discovery.ttu.edu/roadmap
Action Plan …
Roadmap to Possibilities
CONCLUSIONS
For Students Student readiness must be assessed
to provide meaningful learning opportunities at the appropriate time. One size does not fit all.
To be effective in improving student success, expectations & responsibilities must translate into actions.
To accomplish their goals, students must have a Personal Action Plan.
A Personal Action Plan can not survive outside of an ongoingAction Planning (Advising) Process.
For Advisors & Programs Relationship is key. Every encounter matters, and each
element of programs and protocols must be connected strategically.
Show them once to model behavior and build student self-efficacy.
Teach skills and correct errors. Become a coach and offer advice. Fade. Celebrate victories and milestones!
Session Appendix
ACTION PLAN: An Evolutionary Leap Forward for the Advising Syllabus
APPENDIX: REFERENCES
Allen, Mike, Witt, Paul L. & Wheeless, Lawrence R. (2006). The Role of Teacher Immediacy as a Motivational Factor in Student Learning: Using Meta-Analysis to Test a Causal Model. Communication Education, 55 (1), 0363-4523. Retrieved September 21, 2007, from http://www.informaworld.com/10.1080/03634520500343368
Evans, N.J, Forney, D.S. & Guido-DiBrito, F. (1998). Student development in college: Theory, practice, and research. San Francisco: Jossey-Bass Publishers.
Howe, N. & Strauss, W. (2000). Millennials rising: The next great generation. New York : Vintage Books. http://www.deloitte.com/dtt/cda/doc/content/us_consulting_millennialfactsheet_080606.pdf http://www.psu.edu/dus/mentor/foru0211.htm Keeling, S. (2003). Advising the millennial generation. NACADA Journal, 23 (1&2), 30-36. Montano, C., Hunt, M., Boudreaux, L. “Improving the quality of student advising in higher education – A
case study.” Total Quality Management & Business Excellence; Dec2005, Vol. 16 Issue 10, p1103-1125. Retrieved on September 20, 2007, from http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,cookie,url,uid&db=bth&AN=19019698&loginpage=Login.asp&site=ehost-live
APPENDIX: REFERENCES
Mottarella, K., Fritzsche, B., & Cerabino, K. (2004). “What do Students Want in Advising? A Policy Capturing Study.” NACADA Journal v. 24, no. 49 (48-61). Retrieved online September 20, 2007, from http://www.nacada.ksu.edu/Clearinghouse/Research_Related/blue.pdf
Raisman, N. (2002). Embrace the oxymoron: Customer service in higher education. Publisher: Year. Reynolds, M. (2004). “Faculty Advising in a Learner-Center Environment: A Small College
Perspective.” Academic Advising Today. Volume 27, Number 2. NACADA. Retrieved online September 20, 2007, from http://www.nacada.ksu.edu/AAT/NW27_2.htm
Rozell, E., Pettijohn, C., Parker, R. S. (2004). “Customer-Oriented Selling: Exploring the Roles of Emotional Intelligence and Organizational Commitment.” Psychology & Marketing, Jun2004, Vol. 21 Issue 6, p405-424.
Shields, Peggy. (1995). “Service Quality And Academic Advising: Practicing What We Preach.” Retrieved online September 20, 2007, from http://www.sbaer.uca.edu/research/swma/1995/pdf/22.pdf
Smith, Joshua. (2002). “First-Year Student Perceptions of Academic Advisement: A Qualitative Study and Reality Check” NACADA Journal v. 22, no. 2 (29-49). Retrieved online September 20, 2007, from http://www.nacada.ksu.edu/Clearinghouse/Research_Related/red.pdf
Spicuzza, Frank J. “A Customer Service Approach to Advising: Theory and Application.” NACADA Journal 12 (2): 49-58.
Strauss, W., & Howe, N. (1991). Generations: The history of America’s future, 1584 to 2069. New York: Quill/William/Morrow.
Upcraft, M.L., Gardner, J.N., & Barefoot, B.O. (2005). ”Challenging & supporting the first-year student: A handbook for improving the first year of college.” San Francisco: Jossey-Bass Publishers.
SESSION OBJECTIVES
Participants will have the opportunity to: Consider the potential of impacting student persistence
through guiding deliberate execution and celebration of decisions made
Begin the development and implementation advising practices and marketing communications to improve student execution on important syllabus content and decisions made in advising sessions
Utilize an Action Plan framework and examples to draw from in transforming their Advising Syllabus into an Action Plan
Network with colleagues for further collaboration and innovation
APPENDIX: SESSION ABSTRACT
The advising syllabus is a brilliant concept. It articulates and validates the work of academic advising as teaching. It concisely lists student responsibilities and timelines. It communicates the institution’s commitments to quality, accessibility of resources, and acknowledges the nature of partnership between the school and student. THEN WHY, in practice, does it struggle to engage and impact the academic success of the students who most need its benefits? To answer this question we will begin with and draw upon the very principles of developmental advising. We will employ adolescent psychology as we consider student expectations and their need for ownership.
From deep in the students’ heart we will invite, prompt, and celebrate real learning, maturity, accountability, and progressive accomplishment. We will do this with the Action Plan.
APPENDIX: SESSION DESCRIPTION (1 OF 2)
Brief Outline/Description
The advising syllabus is a well-recognized and much appreciated element of quality advising programs based in principles of teaching and learning. When utilized to its full potential, it has the ability to transform the high standards of groups like the Center for the Advancement of Standards in Higher Education (CAS) into a more accessible student context using language they will understand and embrace. Unfortunately, students most likely to be responsive to an instructor’s syllabus are not the same students who stand to benefit most significantly from the content of an advising syllabus.
APPENDIX: SESSION DESCRIPTION (2 of 2)
This presentation will look at adolescent culture, student and parent expectations, and effective marketing from beyond the realm of education. The presentation will address the role of academic advisors and how, through consistent and pervasive communication of important messages, the content of a quality syllabus can be transformed and delivered as an action plan. In the context of an advising relationship, the use of the Action Plan will affirm the development of the student and encourage their ownership and ongoing pursuit of academic success. CAS Standards, current adolescent research, and literature on the topics of advising as teaching and advising syllabi will be discussed. Additionally, the presentation will offer ideas and examples as to how a public four-year university has taken steps to implement an eight-semester action plan for students with and without declared majors.