2007 place conference september 16-20 st louis, mo … · 2007 place conference september 16-20 st...
TRANSCRIPT
2007 PLACE Conference
September 16-20
St Louis, MO
GMA – SAFE Audit
Presented by:Greg ArmstrongTeam LeaderSchreiber Foods - Capri
Who is GMA/FPAThe Grocery Manufacturers/Food Products Association (GMA/FPA) represents the world’s leading food, beverage and consumer products companies. The association promotes sound public policy, champions initiatives that increase productivity and growth and helps to protect the safety and security of the food supply through scientific excellence. The GMA/FPA board of directors is comprised of fifty-two chief executive officers from the Association’s member companies. The $2.1 trillion food, beverage and consumer packaged goods industry employs 14 million workers, and contributes over $1 trillion in added value to the nation’s economy.
SAFE Timeline
1998 20031999 2001 20062000 2002 20052004 Future
The concept of NFPA sponsoring a third party audit was proposed by Pillsbury
Welch Foods, Inc.Nestlé USA, Inc.Fresh Express Fresh Foods
Vlasic Foods InternationalThe Minute Maid Company (Now part of Pepsico)
Dole Packaged Foods Co.Tyson FoodsKraft Foods Inc.Del Monte Foods Co.
Silgan Containers Corp.International Food SolutionsWayne Farms LLC
SIG Combibloc Inc.Hudson Foods ConAgra Grocery Products Co.
Ralston Foods, Inc.Hormel Foods Corp.Campbell Soup Co.
The Procter & Gamble Company
Hershey Foods Corp.Borden Foods Corp.
The Pillsbury Company (Now part of General Mills)
H.J. Heinz Co. North America
Bestfoods Foodservice (Now Unilever)
Ocean Beauty Seafoods, Inc.
General MillsAllen Canning Co.
Novartis Consumer HealthFrito-Lay, North AmericaAgrilink Foods, Inc. (Now Birds Eye)
SAFE Timeline
NFPA commissions SAFE and the first guidance document is created
1998 20031999 2001 20062000 2002 20052004 Future
SAFE Timeline
Three Audits Performed
First Audit was performed in Mexico
1998 20031999 2001 20062000 2002 20052004 Future
SAFE Timeline
560 Audits
Moved beyond processors/US
1998 20031999 2001 20062000 2002 20052004 Future
Food Service Companies Now Accepting SAFE
Denny’sQuiznosOSI
ARAMARK CorpMcDonaldsJack In The Box
Bob EvansChick-Fil-ACara
PaneraDomino PizzaSysco
The Cheese Cake Factory
Ruby TuesdayStarbucks
Gordon Food ServiceAvendraInternational Dairy Queen
BMMICarlsonsCKE Restaurants
Retailers
Winn-DixieWhole Foods
H.E.B.Giant-Eagle(Considering)
Agroindustrias Cepia S.A.
TargetCostco
Safeway (Mandates)Gelson’s Market
PublixAhold USA
KrogerA&P
SAFE Timeline
710 Audits
Name changed to FPA
Initial Work on a Strategic Plan
1998 20031999 2001 20062000 2002 20052004 Future
SAFE Timeline
830 Audits
SAFE Adopts New
Business Model.
1998 20031999 2001 20062000 2002 20052004 Future
SAFE Timeline
Building Year
800 Audits
New SoftwareImplementation of Business PlanProcess Review / Shadow Audits Non-member GovernanceCustomer Web Interface
1998 20031999 2001 20062000 2002 20052004 2007
SAFE Timeline
Name changed to GMA-SAFE
Focus Year
Tweak program
Complete Merger
Audit the SQAFs
Implement Marketing Program
1250 Full Audits
315 Express Audits
1998 20031999 2001 20062000 2002 20052004 2007
Meaning
ProcessorsLimited InterruptionControlled CostsBrand Name Protection
RetailersDue DiligenceDecides the StandardEasy to Manage
For the industry, this means vertical and horizontal integration
What does that mean?One Audit
Used everywhere around the world
That can be configured to a users preference
Allows for trending
Auditors having one audit to learn. Allows them time to perform a quality audit. Leading to better auditor competence
Governance of the SAFE Program
International ProcessorsRetailersFood ServicePrimary Packaging CompaniesAuditing Companies
SAFE Family of AuditsFullFull-DairyFull-AsepticFull-Spice
Mandate a minimum of 32 hours in a facility
Warehouse & DCPrimary PackagingNo mandatory time
GMA-ExpressMandate 12 hours in a facility
SAFE Point of Difference
How would you like to have all the information on your desktop about a supplier to be able to assess whether that supplier meets your standard?
SAFE’s Point of Difference
DeficiencyBait traps not 50 feet apart
Fully MeetsSince this facility is located withinthe city limits of Chicago, they onlyhave three bait stations that are located in the rear of their facility, behind a locked gated fence. Thesestations are inspected monthly by alicensed Pest Control Operator. To offset not placing poison traps along public streets this company has doubled efforts on sealing doors, docks and other entrances into the facility. They also have doubled the number of curiosity traps present around the interior ofthe facility. Curiosity traps are present on either side of all entry ways into the facility. Trend reportsshow zero captures over the last ten month. There was one fieldmouse captured in trap # 16 in April 2006. This trap is located in the boiler room which is removed from processing with no interior entry way into the facility.
Increase cost to your supplier
Requirements SAFE Requirements Outcome
Cost To Supplier
The site would need 44 total bait stationsPurchase 41 new (already have 3) @ $29/each = $1189Incremental inspection cost $3 per station per visit $123 per visit (typically 24 visits/ per year) =$2952Total increase cost to site = $4141 per year
CCP Failure With No Corrective Action
“The metal detection records (CCP) for 11/21/05 indicated that the metal detector reject device had failed, but corrective actions were not documented. The production records showed that the first pallet of product was finished at 9:17. The first metal detector check was conducted at 9:30. The metal detector check indicated that the reject device on the detector was stuck open and was not properly operating. The product that had been run prior to the metal detector being repaired had not been placed on hold, per procedure.”
SAFE’s Point of Difference
Scored Audit: With a CCP FailureCompany Still Received a 95%
SAFE: There would be no score to cloud the judgment. The Judgment would have been either Does Not Meet or
Critical Failure.(Witness Contamination or Regulatory Failure)
Scored Audit OutcomeArtificially high score with critical failure
SAFE Program Features
Narrative AuditUniversal FormatDifferent reports for different usersPaperless SystemExpedited AuditsCalling ProgramCustomer Web Interface
Masterfoods
Heinz
Safeway
Wrigley
Coca ColaGeneral Mills
Kraft
Unknown
Costco
Unilever
Welch’s
Supplier
One SAFE Audit
Satisfied the needs of all these companies
One Audit / Many Users
What is the SAFE Calling Program
Supplier list to SAFEProvides a letter for SAFE SAFE makes callsUsers: Kraft, General Mills, Welch’s, Masterfoods, Nestle, Heinz and WrigleyCost: $0
Customer Web InterfaceBuild your own supplier databaseSearch SAFE database for:
SuppliersProductsGeographyAudit Status
Scorecard templates & score supplier auditsIndustry AveragesFilter informationInformation sharing platform
SAFE’s Point of Difference
Requirements Audit
SAFE AuditFact Based &
Outcome Focused
Arbitrary Standards & Deficiency
Focused