2004 studentaffairs.com virtual case study heather barbour, daniel doerr, kunwar umesh vig, &...

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2004 2004 StudentAffairs.com StudentAffairs.com Virtual Case Study Virtual Case Study Heather Barbour, Daniel Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Doerr, Kunwar Umesh Vig, & Michael Violette Michael Violette University of Connecticut University of Connecticut February 15, 2004 February 15, 2004

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Page 1: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

2004 StudentAffairs.com2004 StudentAffairs.comVirtual Case StudyVirtual Case Study

Heather Barbour, Daniel Doerr, Kunwar Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael VioletteUmesh Vig, & Michael Violette

University of ConnecticutUniversity of ConnecticutFebruary 15, 2004February 15, 2004

Page 2: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Proposal for a Course on Student Proposal for a Course on Student Affairs and TechnologyAffairs and Technology

Why?Why? Student affairs and technologyStudent affairs and technology Students and technologyStudents and technology

What?What? Skills and IssuesSkills and Issues

Page 3: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Information Technology Information Technology & &

The Role of Student Affairs The Role of Student Affairs ProfessionalsProfessionals

Four Key Roles Four Key Roles ArchitectsArchitectsFacilitators of ChangeFacilitators of ChangeEducators and LearnersEducators and LearnersPolicymakersPolicymakers

(Ausiello & Wells, 1997)(Ausiello & Wells, 1997)

Page 4: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Information-Age Mindset Information-Age Mindset Computers aren’t technologyComputers aren’t technology The Internet is better than TVThe Internet is better than TV Reality is no longer realReality is no longer real Doing is more important than knowingDoing is more important than knowing Learning more closely resembles Nintendo than Learning more closely resembles Nintendo than

logiclogic Multitasking is a way of lifeMultitasking is a way of life Typing is preferred to handwritingTyping is preferred to handwriting Staying connected is essentialStaying connected is essential There is zero tolerance for delaysThere is zero tolerance for delays Consumer and creator are blurringConsumer and creator are blurring

(Frand, 2000)(Frand, 2000)

Page 5: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Why a Course in Why a Course in Technology?Technology?

Undergraduate college students using sophisticated Undergraduate college students using sophisticated applications of technologyapplications of technology

Incoming graduate students’ demand for technology to Incoming graduate students’ demand for technology to be fully integrated across the graduate preparation be fully integrated across the graduate preparation curriculumcurriculum

Students will choose graduate program based on the Students will choose graduate program based on the quality of the program’s information technology quality of the program’s information technology resourcesresources

To prepare future student affairs professionals with To prepare future student affairs professionals with technology skills to understand and meet the needs of technology skills to understand and meet the needs of the students they will eventually servethe students they will eventually serve

(Engstrom, 1997)(Engstrom, 1997)

Page 6: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Desired OutcomesDesired Outcomes

SkillsSkills Web designWeb design Desktop publishingDesktop publishing Assessment Assessment

IssuesIssues Today’s digital studentsToday’s digital students Ethical and legal concernsEthical and legal concerns Technology resource managementTechnology resource management

Page 7: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Basic Course DescriptionBasic Course Description

““Skills” lessonsSkills” lessons Learning specific softwareLearning specific software Learning the potential applications of specific Learning the potential applications of specific

technologies in the higher education and technologies in the higher education and student affairs environmentstudent affairs environment

““Issues” lessonsIssues” lessons Learning about specific technology-related Learning about specific technology-related

issuesissues Problem solving around specific issuesProblem solving around specific issues

Page 8: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Student Performance AssessmentStudent Performance Assessment

Related to outcomesRelated to outcomes Ability to use software and understand its Ability to use software and understand its

applicationsapplications Degree and depth of understanding of Degree and depth of understanding of

technology related issuestechnology related issues

Project-based assessmentProject-based assessment Weekly group analysisWeekly group analysis Semester projectSemester project

Page 9: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Tailoring the CourseTailoring the Course

To current technology issuesTo current technology issues

To studentsTo students

To resource availabilityTo resource availability

To instructor preferencesTo instructor preferences

Page 10: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week One: Issues ClassWeek One: Issues Class

Lesson PlanLesson PlanIntroduction to class Introduction to class structure, desired structure, desired outcomes, and class outcomes, and class membersmembersOverview of technology Overview of technology issues and skills and how issues and skills and how they relate to student they relate to student affairs professionaffairs professionIntroduction to first Introduction to first technology issuetechnology issue

Today’s digital studentsToday’s digital students

Desired outcomesDesired outcomesUnderstanding of course Understanding of course content and structurecontent and structureBasic understanding of Basic understanding of today’s college student today’s college student mentalitymentality

Page 11: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Two: Skills ClassWeek Two: Skills Class

Lesson PlanLesson Plan

Distance learning Distance learning technologytechnology WebCTWebCT University ListservsUniversity Listservs Video conferencingVideo conferencing Multiple Object Multiple Object

Oriented Structures Oriented Structures (MOOS)/ chatrooms(MOOS)/ chatrooms

Desired outcomesDesired outcomes

Basic understanding Basic understanding of various distance of various distance learning technologies learning technologies and their application and their application potentialspotentials

Page 12: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Three: Issues ClassWeek Three: Issues Class

Lesson PlanLesson Plan

Today’s digital Today’s digital studentsstudents Distance learning and Distance learning and

communitycommunity Student web pagesStudent web pages Isolation and Isolation and

InvolvementInvolvement

Desired OutcomesDesired Outcomes

Ability to understand Ability to understand and anticipate specific and anticipate specific effects of increased effects of increased technology on technology on studentsstudents

Page 13: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Four: Skills ClassWeek Four: Skills Class

Lesson PlanLesson Plan

Web designWeb design Features of an Features of an

effective student effective student affairs websiteaffairs website

Introduction to using Introduction to using WYSIWYG web WYSIWYG web programsprograms

Desired OutcomesDesired Outcomes

Understanding of the Understanding of the features that make an features that make an effective student effective student affairs websiteaffairs website

Ability to construct a Ability to construct a basic HTML pagebasic HTML page

Page 14: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Five: Issues ClassWeek Five: Issues Class

Lesson PlanLesson Plan

Ethical issuesEthical issues Technology & Technology &

academic integrityacademic integrity Student web pagesStudent web pages Downloading software, Downloading software,

music, etc.music, etc.

Desired OutcomesDesired Outcomes

Understanding of Understanding of basic ethical issues basic ethical issues and ability to analyze and ability to analyze and anticipate ethical and anticipate ethical implications of implications of technology usetechnology use

Page 15: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Six: Skills ClassWeek Six: Skills Class

Lesson PlanLesson Plan

Web designWeb design Intermediate design Intermediate design

skillsskills Making sites Making sites

accessible accessible

Desired OutcomesDesired Outcomes

Ability to construct a Ability to construct a multi-paged web site multi-paged web site with internal and with internal and external linksexternal links

Page 16: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Seven: Issues ClassWeek Seven: Issues Class

Lesson PlanLesson Plan

Legal issuesLegal issues Institutional Institutional

responsibility for responsibility for student technology student technology useuse

The Digital Millennium The Digital Millennium Copyright ActCopyright Act

Free speech & digital Free speech & digital harassment harassment

Desired OutcomesDesired Outcomes

Understanding of Understanding of basic legal issues and basic legal issues and ability to analyze and ability to analyze and anticipate legal anticipate legal implications of implications of technology usetechnology use

Page 17: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Eight: Skills Class Week Eight: Skills Class

Lesson PlanLesson Plan

Desktop publishingDesktop publishing Basic print design Basic print design

principlesprinciples Introduction to using Introduction to using

desktop publishing desktop publishing programsprograms

Desired OutcomesDesired Outcomes

Understanding of, and Understanding of, and ability to apply, good ability to apply, good design techniquesdesign techniques

Ability to construct Ability to construct basic one-page basic one-page documentdocument

Page 18: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Nine: Issues ClassWeek Nine: Issues Class

Lesson PlanLesson Plan

Technology resource Technology resource managementmanagement Staff related issuesStaff related issues

Staff trainingStaff training

Outsourcing ITOutsourcing IT

Keeping technological Keeping technological parityparity

Desired OutcomesDesired Outcomes

Understanding of Understanding of basic technology basic technology resource resource management issues management issues and ability to analyze and ability to analyze and anticipate and anticipate budgetary and human budgetary and human resource implicationsresource implications

Page 19: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Ten: Skills ClassWeek Ten: Skills Class

Lesson PlanLesson Plan

Desktop publishingDesktop publishing Intermediate design Intermediate design

skillsskills Desktop printing and Desktop printing and

packaging for outside packaging for outside providersproviders

Desired OutcomesDesired Outcomes

Ability to construct a Ability to construct a multi-page document multi-page document and an understanding and an understanding of printing techniquesof printing techniques

Page 20: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Eleven: Issues ClassWeek Eleven: Issues Class

Lesson PlanLesson Plan

Technology resource Technology resource managementmanagement Infrastructure issuesInfrastructure issues

Understanding Understanding networksnetworks

Bandwidth usageBandwidth usage

Keeping up with Keeping up with technologytechnology

Wireless campusWireless campus

Desired OutcomesDesired Outcomes

Understanding of Understanding of basic campus basic campus technology technology infrastructure and infrastructure and ability to analyze and ability to analyze and anticipate budgetary anticipate budgetary implications and implications and usageusage

Page 21: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Twelve: Skills ClassWeek Twelve: Skills Class

Lesson PlanLesson Plan

Assessment Assessment technologytechnology Data ManagementData Management

Constructing a Constructing a databasedatabase

Extracting informationExtracting information Data AnalysisData Analysis

Desired OutcomesDesired Outcomes

Ability to construct a Ability to construct a basic database, basic database, perform queries and perform queries and produce reportsproduce reports

Basic understanding Basic understanding of the use and of the use and potential application potential application of data analysis of data analysis programsprograms

Page 22: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Thirteen: Skills ClassWeek Thirteen: Skills Class

Lesson PlanLesson Plan

Web designWeb design Designing formsDesigning forms Using forms for data Using forms for data

collectioncollection Dynamic web designDynamic web design

Desired OutcomesDesired Outcomes

Ability to construct a Ability to construct a simple web-based simple web-based formform

Basic understanding Basic understanding of the potential uses of the potential uses of forms as related to of forms as related to data collection and data collection and web applicationsweb applications

Page 23: 2004 StudentAffairs.com Virtual Case Study Heather Barbour, Daniel Doerr, Kunwar Umesh Vig, & Michael Violette University of Connecticut February 15, 2004

Week Fourteen: CapstoneWeek Fourteen: Capstone

Lesson PlanLesson Plan

Student presentations Student presentations of their final projectsof their final projects

Desired OutcomesDesired Outcomes

Opportunity for Opportunity for students to articulate students to articulate their understanding of their understanding of technology related technology related issues and issues and demonstrate the skills demonstrate the skills they have acquired they have acquired over the course of the over the course of the semestersemester