18575118 cash mgmt in bank of india 3.pdf

Upload: nilam-sonavdekar

Post on 07-Jul-2018

220 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    1/58

     

    A

    PROJECT REPORT ON

    “CASH MANAGEMENT”IN BANK OF INDIA 

    SUBMITTED BY

    Miss. DIPTI.V.DALVI

    M.M.S (SEMESTER II)

     Yerala Medical Trust & Research Center’s

     Y.M.T COLLEGE OF MANAGEMENT P.G. INSTITUTE

    INSTITUTIONAL AREA SECTOR - 4 KHARGHAR,

    NAVI MUMBAI - 410210

    ACADEMIC YEAR 2007-2008

    UNIVERSITY OF MUMBAI

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    2/58

     

    Acknowledgement

    It is my proud privilege to show my gratitude to my project guide who is also the ChiefManager of Bank of India (SME Department) Mr.S.Venkatsubramaniyan for all his valuable

    guidance and encouragement that helped me to complete this project successfully and in time.

    I sincerely thank from the bottom of my heart Mr. B.B Senapati Assistant General Manager

    of SME Department who has given me an opportunity to study Cash Management in his

    department. I cannot ignore the help, which I got from Mr.M.V.Gokhale, Relationship

    Manager, C&IC Dept Head Office of BOI. Also I thank the entire SME Department Head

    Office and other staff members of The Bank of India Head Office, Mumbai for giving me a

     bagful of information pertaining to the topic. In addition to the co-operation extended by Mr.S.Ravindranath DGM, BPR Department. All of them guided and explained me the concepts

    of Cash Management in spite of their busy schedule they were always broad-minded in

    helping me with valuable tips pertaining to the subject.

    The support from the college and department is always crucial in completing the project. As

    well as the unparallel support rendered by our beloved faculties.

    Ultimately I would thank my friends who supported me and co-operated with me. I have

    received a valuable support from them and for that I thank them again.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    3/58

     

     Yerala Medical Trust & Research Center’s

     Y.M.T COLLEGE OF MANAGEMENT P.G. INSTITUTE

    INSTITUTIONAL AREA SECTOR - 4 KHARGHAR,

    NAVI MUMBAI - 410210

    DECLARATION

    I, Miss. DIPTI VIJAY DALVI , MMS (Semester-II), hereby

    declare that I have completed the project report on “CASH

    MANAGEMENT IN BANK OF INDIA ” in the academic year

    2007-2008. The information submitted is true and original

    to the best of my knowledge.

    Ms. DIPTI V DALVI

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    4/58

     

     Yerala Medical Trust & Research Center’s

     Y.M.T COLLEGE OF MANAGEMENT P.G. INSTITUTE

    INSTITUTIONAL AREA SECTOR - 4 KHARGHAR,

    NAVI MUMBAI - 410210

    CERTIFICATE

    This is to certify that Miss. DIPTI VIJAY DALVI student of

    M.M.S (Semester-II) has completed the project report on

    “CASH MANAGEMENT BY BANK OF INDIA” in the academic

    year 2007-2008. This information submitted is the true and

    original. 

    Project Guide

    Mr.Venkatsubramaniyan Mr. B.B.Senapati

    Chief Manager AGM

    SME Department SME Department Head

    Head Office (BKC) Head Office (BKC)

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    5/58

     

    SR NO TOPIC PAGE NO

    1 Bank Profile 1-7

    2 Introduction of cash management 8-10

    3 Cash Management Services-Indian Scenario 11-12

    4 Framework of CMS 13

    5 Cash Management Process 14

    6 Product and services offered by various banks 15-40

    7 Benefits and features of CMS 41-46

    8 Conclusions 47-51

    9 Bibliography 52

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    6/58

     

    100 YEARS OF FULFILLING

    DREAMS

    Relationships beyond banking

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    7/58

     1

      Bank Of India STAR HOUSE (BKC)

    Bank Profile

    History of Bank Of India

    Bank of India was founded on 7th September 1906 by a group of eminent businessmen from

    Mumbai. The Bank was under private ownership and control till July 1969 when it was

    nationalized along with 13 other banks.

    Beginning with one office in Mumbai, with a paid-up capital of Rs.50 lakh and 50

    employees, the Bank has made a rapid growth over the years and blossomed into a mighty

    institution with a strong national presence and sizable international operations. In business

    volume, the Bank occupies a premier position among the nationalized banks.

    The Bank has 2644 branches in India spread over all states/ union territories including 93

    specialized branches. These branches are controlled through 48 Zonal Offices . There are 24 branches/ offices (including three representative offices) abroad.

    The Bank came out with its maiden public issue in 1997. Total number of shareholders as on

    30/09/2006 is 2,25,704.

    While firmly adhering to a policy of prudence and caution, the Bank has been in the forefront

    of introducing various innovative services and systems. Business has been conducted with the

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    8/58

     2

    successful blend of traditional values and ethics and the most modern infrastructure. The

    Bank has been the first among the nationalized banks to establish a fully computerized branch

    and ATM facility at the Mahalaxmi Branch at Mumbai way back in 1989. The Bank is also a

    Founder Member of SWIFT in India. It pioneered the introduction of the Health Code System

    in 1982, for evaluating/ rating its credit portfolio.

    The Bank's association with the capital market goes back to 1921 when it entered into an

    agreement with the Bombay Stock Exchange (BSE) to manage the BSE Clearing House. It is an

    association that has blossomed into a joint venture with BSE, called the BOI Shareholding

    Ltd. to extend depository services to the stock broking community. Bank of India was the first

    Indian Bank to open a branch outside the country, at London, in 1946, and also the first to open

    a branch in Europe, Paris in 1974.The Bank has sizable presence abroad, with a network of 23

    branches (including three representative office)at key banking and financial centers viz.

    London, Newyork,Paris,Tokyo,Hong-Kong,and Singapore. The international business accounts

    for around 20.10% of Bank's total business.

    The Bank has a strong position in financing foreign trade. Over 270 branches provide export

    credit. The expertise in this area has enabled the Bank to achieve a leading position in

     providing export credit in certain areas like diamond export.

    The Bank has identified specialized target groups to develop core advantage for future

    growth. The Bank, has specialized branches comprising of Corporate Banking Branches to

    undertake very large credit business, Overseas Branches specializing in Foreign Exchange

    Business, NRI Branches which specially cater to the requirements of Non-Resident Indians,

    Capital Market Branches which undertake all activities relating to capital market such as

    collection of applications, processing of refund orders, Merchant Banking etc. Commercial &

    Personal Banking Branches cater to the requirements of high net worth customers. Apart

    from this, the Bank also has specialized Branches for Asset Recovery, Small Scale Industries,

    Hi-tech Agriculture Finance, Lease Finance and Treasury.

    To effectively meet the ever-growing challenges and competition, the Bank has made a good

    headway in bringing about technological up gradation. MIS and critical functions of

    controlling offices have been computerized. At present, the operations at about 2618 branches

    are totally computerized. 26  branches operate in partially computerized mode besides these 

    1019  branches and 31  extension counters are migrated to Core Banking Solution. New

    facilities such as, Telebanking, ATM & Signature Retrieval Systems have been introduced in

    a progressing manner to add value to services. Telebanking facilities with Fax on Demand

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    9/58

     3

    facility, Remote Access Terminals for Corporate Customers are now available at many

     branches. The Bank has installed ATMs in Mumbai and other centres in the country. The

    Bank is a member of the RBI's VSAT Network and has installed 39 VSATs linking strategic

     branches/offices. The Bank is making a paradigm shift from branch automation to bank

    automation and is in the process of implementing a Multi-Branch Banking Project, that

    facilitates City-wise Connectivity of Computerized Branches. The Bank is in the process of

    installing BOINET, a Wide Area Network for providing a inter- and intra-city connectivity,

    as a part of enhancing its decision support system.

    The Bank's corporate personality and philosophy are fully reflected in the emblem, which is a

    five-pronged Star -- a harmonious blend of traditional and the functional. The elongated prong

    pointing upwards, conveys the Bank's drive to achieve ascending goals. The Star is a beacon

    and guide to those in need of direction

    MISSION & VISION

    Our Mission

    "To provide superior, proactive banking services to niche markets globally, while providing

    cost-effective, responsive services to others in our role as a development bank, and in so

    doing, meet the requirements of our stakeholders".

    Our Vision

    "To become the bank of choice for corporate, medium businesses and upmarket retail

    customers and to provide cost effective developmental banking for small business,mass

    market and rural markets"

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    10/58

     4

    ( R S . C R . )

    2 5 4

    4 4 7

    Q R . M A R .0 6 Q R . M A R .0 7

    HIGHLIGHTS FOR QUARTER ENDED MARCH 2007 

     Net Profit   increased to Rs.447 crores

    from Rs.254 crores for Quarter March 2006,

    growth of 76%. 

     Domestic   Net Profit   improved to

     Rs.364 crores from Rs.215 crores for

    Quarter March 2006, growth of 70%.

    Operating Profit   increased by 42% to

     Rs.895 crores from Rs.630 crores for Quarter

    March 2006,

    BANK’S NEW INITIATIVES

    ACQUISITION

    The Bank has finalised acquiring 76% stake in P T Bank Swadesi Tbk, a listed Bank in

    Indonesia and the formalities to take over the management of the said Bank is in final stages.

    2 1 5

    3 6 4

    Q R . M A R . 0 6 Q R . M A R . 0 7

    ( R S . C R . )

    6 3 0

    8 9 5

    Q R . M A R .0 6 Q R . M A R .0 7

    ( R S . C R . )

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    11/58

     5

    JOINT VENTURE

    Bank entered into an arrangement with Dai-Ichi Mutual Life Insurance Company, second

    largest Japanese company in the field of Life Insurance (sixth largest in the world) and Union

    Bank of India for setting up a Joint Venture Life Insurance Company with capital stake of

    51%, 26%, and 23% respectively. Formalities for incorporation of JV Company are in

    advanced stage.

    BRANCH EXPANSION 

    Bank opened 63 new branches and converted 41 Extension counters to full-fledged

     branches. Total number of domestic outlets is 2845. 

    INTERNATIONAL OPERATIONS 

    With the opening of a branch at Antwerp (Belgium), number of overseas offices stand at

    25 spread in 13 countries. Shenzen Representative Office in China was upgraded as a Branch

    in March 2007. A new Representative Office was opened in Beijing (China).

    Bank has taken over management of Almana Exchange House in Doha Qatar.

    Arrangements with Bank Azizi, Kabul in Afghanistan made for money remittance to

    India.

    Bank is holding approval of Reserve Bank of India for setting up

    • Subsidiaries in Tanzania and Canada,

    • Branches in DIFC (Dubai) and Dhaka (Bangladesh), and

    • Representative Offices in Dubai, Johannesburg (South Africa) and Doha (Qatar).

    Bank’s International Operations contribute 20% of Bank’s total Business.

    CORPORATE SOCIAL RESPONSIBILITY 

    Bank as part of its centenary celebrations promoted a Trust, ‘ABHAY’, to offer credit

    counseling services, free of cost, with the following objectives:

    Advising on gaining access to structured financial system including banking

    Counseling people who are struggling to meet the repayment obligations and helping debt

    resolution Helping in rehabilitation of borrowers in distress

    Bank has pioneered a Mega Project for Integrated Development of 129 villages in 78

    Districts and 17 States covering 60,000 households, identified for holistic development and

    showcased as Model Villages. The Bank has so far extended financial assistance over Rs.

    150 crores to the rural households in the identified villages. An evaluation study conducted

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    12/58

     6

    in select villages has revealed that there is 20-25% improvement in the household income

    after the implementation of the scheme.

    BACK OFFICE SERVICES OF BANK  

    Delegation of powers 

    Bank will ensure that authorities at various levels will be empowered with adequate powers

    to take prompt decisions with regard to sanctioning of loans and advances, issuance of

    guarantees, settlement of claims of deceased depositors, issuance of duplicate demand drafts,

    deposit receipts, other claims and administrative matters concerning customer service.

    Reorganisation

    In order to facilitate quick decision-making and to suit the changing requirements, the

    organisational structure has been revamped. More specialised branches like Personal BankingBranches, Corporate Branches, Small Scale Industries Branches, Hitech Agricultural Finance

    Branches, Housing Finance Branches, Capital Market Branches, Overseas and NRI Branches

    have been opened at important centers.

    Transparency and secrecy

    Bank will ensure that there would be transparency in all business operations at all stages.

    Customers will be educated about the various products and facilities available. A uniform

    strategy will always be adopted to eliminate any possibility of discrimination on caste, creed

    and religion or economic status of the clients. Secrecy norms will be simultaneously observed

    to protect the interests of our customers.

    Surveys by outside agencies

    All steps will be taken by bank to improve Customer Service and enhance customer

    satisfaction. Towards this end, bank services will be got evaluated through outside reputed

    marketing agencies with a view to assessing the quality of services extended at the branches

    and to ensure that bank customer service match the expectations of bank’s various clientele.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    13/58

     7

     

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    14/58

     8

     

    Cash Management 

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    15/58

     9

    Introduction of Cash Management

    Manage your cash flow and liquidity-Effectively and Efficiently

    For any organization, cash is the lifeblood that keeps the business going. That

    is why, increasingly, Cash Management has been gaining importance with organizations

    that view the services as a crucial part of their corporate strategies.

    Cash Management is Efficient Management of cash (Outflows/Inflows) to improve liquidity and

    returns while implementing adequate control and managing risks.

    Cash Management can generally be defined as the efficient utilization of cash through coordinated

    management of payments, collections and cash balances. The objectives are to reduce costs, enhance

    control and optimize returns as well as reduce the inventory holdings.

    Traditionally, cash management involved personalized services offered by the bank's staff to the

    company's treasurer via mails, telephone, calls, faxes etc or visits to the bank initiated transactions. But

    with the advent of computer technology, cash management services have been automated to a large

    extent. Many banks now allow their corporate customers to perform online inquiries and transaction

    services (payment, collection and liquidity management) through PC or Internet via a web interface.

    With such a system in place, a company can perform most of the cash management functions

    themselves without relying on a bank staff to act as the executor of their requests.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    16/58

     10

    Cash Management helps the organization in:

    Properly timing the disbursements.

    Some payments must be made on a specified or legal date, such as Social Security payments.

    For such payments, there is no cash management decision. For other payments, such as

    vendor payments, discretion in timing is possible. Government vendors face the same cash

    management needs as the Government. They want to accelerate collections. One way vendors

    can do this is to offer discount terms for timely payment for goods sold. 

    Eliminating idle cash balances.

    Every Rupee held as cash rather than used to augment revenues or decrease expenditures

    represents a lost opportunity. Funds that are not needed to cover expected transactions can be

    used to buy back outstanding debt (and cease a flow of funds out of the Treasury for interest

     payments) or can be invested to generate a flow of funds into the Treasury’s account.

    Minimizing idle cash balances requires accurate information about expected receipts and

    likely disbursements. 

    Ensuring timely deposit of collections.

    Having funds in-hand is better than having accounts receivable. The cash is easier to convert

    immediately into value or goods. A receivable, an item to be converted in the future, often is

    subject to a transaction delay or a depreciation of value. Once funds are due to the

    Government, they should be converted to cash-in-hand immediately and deposited in the

    Treasury's account as soon as possible.

    Monitoring exposure and reducing risks

    The Banks have the responsibility to use timely, reliable, and comprehensive financial

    information and systems. To that end, banks encourage to improve their cash management

     practices by using electronic funds transfer (EFT) whenever cost effective, practicable, and

    consistent with statutory authority. So there is a need to monitor the exposure and reduce the

    risk.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    17/58

     11

      Cash Management Services - Indian Scenario

    The need for cash management aroused two decades ago in the mid eighties when the Indian

    corporates were facing various problems like the uncertainty as to when funds would be made

    available to them, the problem of long transit period between banking cheques and receiving funds,

    long period of administrative work in banking cheques and tracking progress and reconciliation

     problems regarding uncertainty of inflows and lack of details on each credit to the account.

    It is important to review the Indian scenario in this regard. As we are all aware, that the banks’ desire

    for funds has lost because of the slowdown. Despite the offer of very soft terms corporates are

    refusing to borrow, while bank deposits have been ballooning. Compelled to service the burgeoning

    liabilities, but unable to lend hastily and allow their non-performing assets (NPAs) to grow, bankers

    are forced to compete for the handful of safe bets among their borrowers. Banks chose to use the

    opportunity to refocus their activities, seeking clearly defined identities in terms of services and

    customer segments. Most of them concentrated on cleaning up their books by peeling down their

     NPAs. All of them are attempting for freezing of costs, improving operational efficiencies, and

     boosting productivity. The strategy of the banks, which are performing well, is to use fee-based

    services to maintain their earnings growth. With interest rates falling, non-interest income is,

    unsurprisingly, the fastest-growing component of the banks’ total income. Fee-based activities will

    complement though not substitute the core business of lending. With rising interest rates too,

    Corporate and others are not willing to borrow, fee-based services play again an active role in

     boosting a Bank’s total income.

    It is gratifying to note that a number of banks in India are offering wide-ranging cash management

    services to their corporate clients. All the three categories of banks viz., nationalized banks, private

     banks, and foreign banks operating in India are active in the cash management segment. SBI, PNB,

    Corporation, ICICI Bank, HDFC Bank, Centurion Bank of Punjab and ING Vysya Bank, are some of

    the active Indian banks in this segment. Citi Bank, Standard Chartered Bank, ABN Amro Bank, BNP

    Paribus, and HSBC are the foreign banks operating in India, which are prominent among the cash

    management services providers. Indian banks are offering services like electronic funds transfer

    services, provision of cash related MIS reports, cash pooling services, collection services, debit

    transfer services, guaranteed credit arrangements, sweep products, tax payment services, receivables

    and payables management. Foreign banks operating in India are offering regional and global treasury

    management services, liquidity management services, card services, electronic banking services, e-

    commerce solutions, account management services, collection management services, cash delivery

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    18/58

     12

    management services and investment solutions. Banks realized that if they do not offer the services

    required by corporate customers it would result in a net loss of clientele, returns and goodwill. Banks

    in India need to continuously monitor international trends in innovations taking place in providing

    cash management services and swiftly offer similar services to their corporate clients.

    The Reserve Bank of India is taking a number of initiatives, which has facilitated the active

    involvement of commercial banks in the sophisticated cash management segment. One of the pre-

    requisites is to ensure faster and reliable mobility of funds in a country and to have an efficient

     payment system. Considering the importance of a robust payment system to the economy, the RBI

    has been taking numerous measures since mid Eighties to strengthen the payments mechanism in the

    country. Introduction of computerized settlement of clearing transactions, use of Magnetic Ink

    Character Recognition technology, provision of inter-city clearing facilities and high value clearing

    facilities, Electronic Clearing Service Scheme , Electronic Funds Transfer scheme, Delivery vs.

    Payment for Government securities transactions, setting up of Indian Financial Network are some of

    the significant initiatives which highlight the seriousness with which the Reserve Bank has taken up

    the reforms in Payment systems. Introduction of a Centralized Funds Management System , Securities

    Services System , Real Time Gross Settlement System and Structured Financial Messaging System

    are on the top priority items of the agenda to transform the existing systems into a state-of-the-art

     payment infrastructure in India by the Reserve Bank. The current vision envisaged for the payment

    systems reforms is one, which contemplates linking up of at least all important bank branches with

    the domestic payment systems network thereby facilitating cross border connectivity. With the help

    of the systems already put in place in India and which are coming into being, both banks and

    corporates can exercise effective control over the cash management.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    19/58

     13

      Framework for effective Cash Management Services

    Companies seek to achieve synergies by implementing a simplified account structure and through

    rationalizing the number of banks used. In advising companies on the optimal account structure, it is

    important to bear in mind the nature of company’s funds flows. The aim is to maximize control,

    efficiency and returns. Banks need to work with its clients to ensure that arrangements are in place to

    assist them in maximizing returns from an otherwise idle fund. Experience of local banking regulations

    and market practices can ensure client’s preferred structure. Greater challenges lie in tying together

    multiple accounts into a cohesive structure to manage liquidity efficiently, often across numerous time

    zones and currencies. To meet the needs of international corporate and institutional clients, banks

    should have a wide range of customized products and services. Often companies should maintain

    multiple banking relationships for their cash management. Movement of funds between accounts across

     banks is generally inefficient, costly and time-consuming. Cash status is not readily available, often

    causing unnecessary usage of overdrafts or return of issued checks. Untimely payments can also result

    in penalty and other charges. With multiple accounts, account reconciliation is usually difficult to be

    kept current, making control virtually impossible. So for effective cash management there is a need for

    multiple banking relationships which is often due to the lack of comprehensive service offered by a

     bank, the difficulty in accessing particular services of a bank, or the varying degree of efficiency across

    services of a bank. Many companies, including medium-sized enterprises, are now implementing

    Enterprise Resource Planning (ERP) systems to help manage the accounting process and gain better

    control of their cash management. However, what several have found is that while internal processes are

    more automated, the number of staff required to support their cash management operations has not

    reduced. Without a comprehensive cash management solution from a bank, business finds it difficult to

    reach the optimal operational and working capital efficiency level. Corporate treasurers cannot afford

    to spend time worrying about routine payments and collections. So banks have to help clients to

    successfully handle the large volumes of corporate client payments.

    So in today's competitive market place, effectively managing cash flow can make the difference

     between success and failure. And so the Banks offer a full range of receivables and payment services

    to meet the complex cash management needs. Payments received from their buyers and made to their

    suppliers are efficiently processed to optimize their cash flow position and to ensure the effective

    management of their business' operating funds. The flow of receivables and payables can also be seen

    through the web solution.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    20/58

     14

    CASH MANAGEMENT PROCESS

    COLLECTIONS PAYMENTS

    Collection of Cheques

    Clearing and

    Settlement 

    Funds Transfer to

    Concentration A/C 

    Investment

    Management 

    Reconciliation and

    Reporting

    Customer payment

    Instruction 

    Debit Customer

    Concentration A/C

    Internal/External

    Funds Transfer

    Delivery/Clearing of

    instrument

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    21/58

     15

     

    Cash Management Services

    The menu of cash management services offered by banks is indeed diverse and tempting. The

    services broadly fall under collection services, disbursement services, information and control

    services, services related to electronic data interchange commercial web banking services,

    sweep services, fraud detection solutions, global trade solutions and investment solutions.

    Collection Services accelerate receipt of payments from sales and quickly turn them into

    usable cash in accounts. Disbursement Services make efficient payments by reducing or

    eliminating idle balances in company’s accounts. Information and Control Services receivethe data and provide the management capability needed to monitor company cash picture,

    control costs, reconcile and audit bank accounts, and reduce exposure to fraud. Financial

    Electronic Data Interchange is a computerized exchange of payments between a company’s

     business and its customers and vendors. Commercial Web Banking Services give a wide

    range of services from any Internet connection, which can help streamline banking process

    quickly and efficiently. Sweep Services maintain liquidity and increase earnings without

    having to actively monitor accounts and move money in and out of them. Information

    reporting solutions assist companies, which need to receive account data that is timely, precise, and easy to access and interested in initiating online transactions. Investment

    solutions help to minimize excess balances and maximize return on available funds.

    Product and services offered by Banks 

    Nationalized Banks Private Banks Foreign Banks

    Bank of India ICICI Bank Citi Bank

    Corporation Bank HDFC Bank HSBC Bank

    Canara Bank UTI Bank Standard Chartered

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    22/58

     16

    Product and services of Nationalized Banks

    BANK OF INDIA

    Collection of cheques

    • Local Cheques & Upcountry cheques at places where Bank’s branches exist.

    • Upcountry cheques at places where Bank’s branches do not exist.

    • Instant credit as per arrangement on any day before realization.

    • Customized MIS,including outstanding entries at any time.

    • Pooling is possible ,including multiple pooling.

    • Single point reference for any detail/data.

    • Courier Pick-Up from Customer’s Collections.

    Post Dated Cheques Collection:

    • Post –dated cheques (PDC’s) vaulted, dispatched to drawee center three days in advance collected

    on due dates and credited to account on due date or next day.

    • Tracking of customer’s invoices with PDC’s possible.

    • Auto Reconciliation.

    • Unpaid/Returned PDC’s also properly tracked and accounted.

    • All other advantages of collections.

    Payments

    • Centralized or Remote printing of payments (Cheques/Pay Orders/DDs/IWs/DWs/Ros-with

    facsimile signatures)

    • Printing of Cheques on continuous stationery.

    • Interface with RTGS/NEFT/ECS.(Linkage to e-modes)

    Correspondent Banking

    • Issue of DDs by branches*of Correspondent Bank.

    • Funding before issue/upon payment.

    • Auto Reconciliation.

    (* On places where Bank’s CBS branches situate or even places where Bank’s branches not

    suitable-thro similar correspondent /courier arrangement)

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    23/58

     17

    General:

    • Customized MIS of data in whichever way desired.

    • Interface between Finacle and CMS Software.

    Corporation Bank

    Banks has been always aiming to create values for its customers. Looking beyond traditional banking,

    the Bank introduced an array of other products and services to different customer segments. Cash

    Management Services is one such solution offered by the Bank to the Corporate customers. Every

    organization has receivables to collect from its dealers/ depots/ customers. Every revenue collected by

    the organization gets paid in one form or the other. Collection And Payment Services (CAPS)

     provides customized solutions to corporates' needs in liquidity management.

    Fast Collection Service

    Fast Collection Service (FCS) is the premier product of the Bank under CAPS range of products. FCS

    envisages elimination of one leg of movement of cheques from drawer to beneficiary’s place and

    travel back to speed up the process. The corporates can access the collections effected at 301

    LOCATIONS (OPERATING CENTRES) across the country covered under the arrangement within

    24 to 48 hours at a location of corporate’s choice.Corp Clear Services [ CCS ]

    CCS ensures quick collection of outstation cheques. The product enables assured credit on pre-

    determined day of corporate’s choice, in respect of upcountry cheques deposited with specialized

    CAPS branches irrespective of the day of realization. The need-based product range under this

    segment includes

    Corp Clear Services - 8th* Day

    Corp Express Services - 4th

      * Day

    Corp Instant Services - Next Day

    (* for cheques drawn on locations where CorpBank has branches)

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    24/58

     18

    Corp Collect Service [ CCT] 

    Corporates apprehensive of cheque realisations may use their Corp Collect Service that operates on

    “Realise and Pay” basis. The Service is extended for both within and outside network locations. All

    the benefits of other corp. clear services do come along with Corp Collect Service.

    Corp Comfort Services

    Waiting unduly and without certainty as to realization of outstation cheques would hamper the

     business cycles. With an assured credit on 8th day in respect of outstation cheques falling outside

    network, CorpComfort Service proves an effective blend of CorpClear Service and CorpInstant

    Service.

    Corp Remit Services

    CorpRemit Service meets the corporates’ wholesale payment requirements such as statutory payments,

     payments to vendors/suppliers, banking requirements, inter branch transfers etc., Corporates need just to

    hand over the payout instructions file along with funding cheque to CAPS branch. Further Servicing

    will be taken over by the CAPS outfit. One of the salient features of CorpRemit is that corporates get

    confirmation on payout effected. Remittances can also be sent through RTGS to over 25000 bank

     branches across the country.

    Corp Pay Services

    Corp Pay Service facilitates corporates’ to make retail payments very effectively. Some of the

     payouts that can be very effectively and conveniently handled includes disbursal of incentives, equity

    and debt servicing to the satisfaction of investors, salary and wages payouts etc. All that corporates

    need to do is to furnish the payout details in magnetic media/mail and the funding therefor. Rest is

    only client satisfaction. Value added service such as dispatch of payout instrument to beneficiary is

    also made available. All these are available at a very competitive price exclusively for corporates.

    Payment Processing Centre

    Continuing the initiatives in re-engineering the Cash Management Process, Payment Processing

    Centre was set up to replicate the success achieved in collections in payments too. At PPC,

    capabilities are built to print exceptionally large number of Demand Drafts with advise. Value added

    service such as dispatch of payout instruments to beneficiaries is being undertaken.PDC Hub

    Considering the huge market available and market demand for collection of PDC cheques, PDC Hub

    was setup exclusively for handling bulk PDC cheques received from Finance Companies, Banks etc

    towards repayments loans extended by them.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    25/58

     19

    CorpNet - an Internet banking facility

    Symbolizing the commitment to deliver value added services to clients using CAPS with continuous

    improvements year after year, the Bank has made the use of the state of the art technology.

    CorpNet an internet banking facility is now available to all corporates using CAPS for their cash

    management needs. CorpNet optimizes the efficiency of corporates cash management.

    CorpNet provides for a host of advantages to corporates using CAPS. Convenience, information on

    line, data modulation, cash inflow forecast, outstanding position of instruments sent for collection are

    some of these distinct advantages coming without any extra cost. A very high level of security

    features are incorporated to afford greater degree of client comfort using this technology driven value

    addition.

    Correspondent Banking Arrangement

    Corporation Bank has developed structured products exclusively to the agency services requirements

    of clients of correspondent banks under the umbrella of Correspondent Banking Arrangements. The

     product can be used by top rated corporate houses within the country for effecting cash disbursal

    across country.

    Speed Remittance : 

    Under this arrangement, the NRIs can send remittances through exchange houses across globe. The

    exchange houses send the details to our Nodal branch (PPC Branch) at Bangalore who in turn credit

    the same to the beneficiaries accounts maintained in any of our branches. In case the beneficiary

    account is not held in our Bank, a pay order can be issued at the destination, which can be collected

     by the beneficiary.

    Payment Gateway : 

    The Division, with futuristic view in mind where web trade is taking shape gradually in India

    especially amongst urban population, has decided to offer payment gateway solutions to corporate

    having its own trading sites on Internet. The product envisages providing buyers having account with

    our Bank an opportunity to pay for the purchases made on the net. Through this product our corporate

    customer will get wider base for selling their products

    ECS payments / Collections:

    The product envisages large volume, low value bulk collections and payments from various accounts at

    select ECS locations. The same can be handled through select specialized CAPS branches.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    26/58

     20

     

    CANARA BANK

    CORPORATE CASH MANAGEMENT SERVICES (CCMS)

    The speedier Corporates are, its easier for them to address the challenges of globalization.

    Corporate Cash Management Services (CCMS), an innovative service offered by Canara

    Bank for speedy collection of cheques and other instruments, places Corporates on a faster-

    track. In more ways than one-such as definite funds flow, better cash management and

    deployment of funds, better monitoring of funds flow, optimum allocation of funds and

    effective planning of investment functions.

    WHAT IS CCMS: 

    • An innovative service specifically tailored to meet the requirements of

    Corporates/Business houses/Partnership firms.

    • Speedy collection of outstation cheques and other instruments.

    • Pooling of funds at designated centers.

    • More importantly, providing funds to the Corporates as per their need.

    • Customized MIS reports.

    WHAT CANARA OFFER: 

    Under CCMS they offer the state of the art technology products.

    • SUPERFAST SERVICE  - Local cheque collection services

    • FASTRACK SERVICE  - Upcountry cheque collection services

    • BULK COLLECTION SERVICE - Bulk cheques collection services

    Under 'SUPERFAST SERVICE', agents or offices of Corporates can deposit the cheques to

     be cleared in the local clearing and funds will be pooled at any pooling branch designated by

    the Corporates.

    Under 'FASTRACK SERVICE', agents or offices of Corporate can deposit the cheques

    drawn on outstation centers and proceeds will be pooled at any pooling branch designated by

    Corporate.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    27/58

     21

    Under 'BULK COLLECTION SERVICE', agents or offices of Corporate can deposit their

     bulk (large number) instruments of small value to be cleared in the local clearing and funds

    will be pooled at any pooling branch designated by the Corporate.

    PRIVATE BANKS 

    ICICI BANK

    Collection Products 

    Local Cheque Collections

    • One of the largest network spanning over 488 locations.

    • Courier pick-up can be provided.

    • Process flow can be structured to suit the company’s requirements.

    Upcountry Cheque Collections

    • Coverage of over 3919 locations with tie-ups with correspondent banks

    • Capability to process cheques drawn on any location in India.

    • Assured credit given with funds pooled at any ICICI Bank location. Instrument level tracking of

    instruments to ensure faster realization.

    Cash Collections

    • Cash Collection from dealers and business associates on behalf of companies.

    • Cash pick-up facility in 28 locations.

    • Customized MIS for cash collection.

    Payment Products 

    Anywhere Banking

    • Cheques issued payable at par at various ICICI Bank locations .

    • Single account to be operated at any ICICI Bank branch for this facility.

    • Ideal for small value, large volume payments.

    Fund Transfers

    • Online transfer of funds between accounts maintained with any branch of ICICI Bank.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    28/58

     22

    Issue of Bulk Demand Drafts/ Pay orders

    • Capability to issue Bulk Demand Drafts/Pay Orders on various ICICI Bank and correspondent

     bank locations

    • Capability to accept online requests from the customers

    • Capability to print beneficiary advice and despatch

    • Remote printing facility

    • Simple process with a low turnaround time and delivery .

    Cheque Writing

    • Cheques can be issued on behalf of companies

    • Capability of processing large volumes of cheques in a short turnaround time

    • Capability of printing facsimile signatures

    • Capability to print beneficiary advice and despatch

    • Ideal for bulk payments such as pension payments, gratuity payments.

    At Par Payments

    • Services can be availed for the ‘at par’ payment of dividend warrants /interest warrants/ refund

    order/redemption payments/brokerage payments

    • Simplified and streamlined procedures ensuring smooth process flow Online validation of

    instruments before payment ? Regular reconciliation statements provided by the bank

    • Covering over 100 major locations through own network (90%of the payments) Arrangement

    with correspondent banks thereby covering over 200 locations through instruments based

     payments

    • ECS credit facility at all available locations

    UTI BANK

    Power Pay

    The Power Pay products are designed to take maximum benefit of the Anywhere Banking through

    their large network of branches with centralized database.

    UTI Bank not only provides a clearing platform to process your payments but also have taken a step

    ahead by enabling you to outsource your cheque writing and other time-consuming and routine manual

     payment processes. The Centralized Payment system, connecting our entire branch network, is capable

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    29/58

     23

    to process any type of payment - physical instrument (with or without facsimile signature) as well as

    electronic payment, bulk DD payment to vendors, salary payment or dividend/ interest payments of

    large corporate houses.

    .At Par Payment 

    They issue At Par payable cheque book to their Current Account customers. Par facility enables the

    customer to maintain only one Account and issue cheques that would be payable at any UTI Bank

    location as a local cheque. Further each cheque, if needed, can be validated against an issue file

     before clearing the instrument to avoid fraudulent payment.

    Dividend/Interest Payment

    They also undertake Bulk dividend and interest payment of corporate houses through an At Par

    facility. A central account,is maintained by the customers. The Bank, needs to be funded and they

    would ensure that the dividend/interest warrant presented at any UTI Bank location is cleared under

    respective local clearing. A validation process ensure that each warrant matches with the issue file

     before it is cleared and thereby avoids fraudulent payment.

    Power Remote-Remote DD Printing

    To cater to the Corporate need for issuing bulk demand draft (DD) at various locations, they also

    offer our remote printing services where in the corporate fund a central account and the bank would

     print the DD at different UTI Bank locations and arrange for the dispatch of the same. Validation

    against the issue file keeps a check on fraudulent payment.

    Power Cheque-Customer Cheque PrintingPayment by Cheque still remains a popular payment method but involves time-consuming and

    laborious manual processes. Payments outsourcing to UTI’s Bank would enable the customer

    (corporate) to get the cheqeus and the cover note printed as per the payment file with the facsimile

    signatures of the authorized signatories of their company. The cheques can be printed centrally

    various remote locations as per your requirement.

    Electronic Clearing Service (ECS Credit) 

    ECS Credit is an electronic clearing system that facilitates paperless transaction through an offline

    system. UTI Bank facilitates ECS Credit at 46 locations. They accept the electronic file and then

    arrange it to be uploaded at the RBI site for clearing. The funds gets debited from a centralized

    account and a detailed MIS about the transactions is provided to the customer.

    Electronic Fund Transfer

    EFT is an expeditious system of funds transfer across around 13000 branches of designated EFT bank

    at various locations. The bank offers this facility at all designated EFT Centres that are activated by

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    30/58

     24

    the clearinghouses. Further, the bank has recently launched the EFT under Internet Banking known as

    "Power Transfer" which facilitates execution of fund transfer from anywhere through Internet.

    NEFT

    To establish an Electronic Funds Transfer System to facilitate an efficient, secure, economical,

    reliable and expeditious system of funds transfer and clearing in the banking sector throughout India.

    The customer willing to avail the NEFT facility offered by the bank shall submit an "NEFT

    Application Form" authorizing the sending bank to debit the sender's account and transfer funds to the

     beneficiary specified in the NEFT Application Form. The Beneficiary's account will be credited on

    the same day by crediting the specified account of the beneficiary or otherwise placing funds at the

    disposal of the beneficiary.

    Collection Solutions :

    Power Collect

    UTI’S Power Collect products are designed and developed to meet all of customers Collection needs

    Cheques, Cash and Electronic Transfer. Whether the corporate customer do business locally or

    throughout India, the bank can provide them with innovative, integrated cash management solutions

    customized to their specific needs.

    UTI Bank's Cash Management Services is based on an extremely robust technology capable to cater

    to collection or payment requirements of:

    • Large Corporate

    • Small and Medium Segment

    • Banks

    •  NBFCs

    • Mutual Funds

    • Financial Intermediaries.

    Power Speed-Local Cheque Collection 

    UTI Bank Locations:

    With their large network of branches, they are able to collect Customers locally payable cheques

    across the country. Their branches are equipped to handle large volume of instruments and ensure that

    the funds are pooled as per the agreed timelines even before the same are realized.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    31/58

     25

    Non UTI’s Bank Locations

    Currently they have Correspondent Banking arrangement with multiple Banks to use their branch

    network. They have also appointed their Co-coordinators at various locations to facilitate the

    Customers cheque pick-ups and ensure that they are immediately processed in the local clearing

    through a Correspondent Bank.

    Power Reach-Upcountry Cheque Collection :

    UTI Bank Locations

    Their wide network of Branches ensures that most of Customers outstation Cheques would be

    covered within UTI Bank network. This would result in faster realization of funds. Further, funds can

     be pooled into the customers account even before the instruments are realized as per the arrangement.

    Non UTI Bank Location

    To further extend their offering to process customers Outstation Cheques at Non UTI Bank

    locations, they have also tied up with other banks to act as their Correspondent Bank and ensure that

    all of the customers Outstation Cheques are collected and immediately presented for clearing.

    Remote Locations

    There could be a possibility wherein the location where the outstation cheque is drawn on is not

    covered under UTI’s extended network with correspondent banks. We still can offer you to collect

    the same and send it directly to the Drawee location for realization.

    Post Dated Cheque Collection

    The Bank handles complete life cycle of the Post Dated Cheques till they are realized. All the

    activities like maintaining PDC inventories, retrieval and depositing the cheque for payment, re-

     presentation of a bounced cheque and exception handling (stop payment etc.) are conducted by the

    Bank on behalf of its customers.

    Bulk Collections - Utility Bills or PDC’s Management  

    UTI Bank, offer solutions to meet Bulk Collection Requirements i.e., Post Dated Cheques (PDC’s),

    Bulk Collections through Cheque clearing or ECS debit services, etc. The Bank processes collections

    in a convenient and efficient way to avoid any reconciliation issues. They have required

    infrastructure, technology and capability to manage and handle PDC’s through our dedicated team

    that manages inventory of Cheques and timely presentation of the same, well supported with MIS

    ensuring maximum benefits to your organization.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    32/58

     26

    Utility Bill Collection :

    UTI bank offers ease & convenience to its customers and utility subscribers in their bill payment by

    facilitating bill payments via online & offline modes for various utility service providers.

    The various popular channels offered by Bank for bill payment are:

    Online Mode:

    Electronic Clearing Services (ECS) Collection through Internet and ATM for common customers

    Collection through Bill payment Kiosks

    Offline Mode:

    Drop boxes at branches of UTI Bank/ Departmental Stores/Mobile Galleries, Onsite and Offsite

    ATM’s.Pick-up from customer service centers and other authorized outlets.

    Presently the bank has tied up with utility service providers like MTNL, BPL Mobile, AIRTEL,

    Reliance

    Energy, Mahanagar Gas, and others in the pipeline.

    The UTI bank's extensive network & prominently placed ATMs provide reach and access for

    customers to pay their bills. Bill payment service from UTI bank has a robust and proven technology

    to ensure reliability, security and performance and is aptly supported by a dedicated desk for efficient

    functioning and customer service.

    IPO Collections/Rights issue 

    Our wide network of Branches facilitates IPO collection across the country. Thus all the activities like

    Collecting the Application Forms and the Instrument, Processing the Instruments, Pooling the funds

    to the designated Account and Consolidated Report/MIS generation form part of our end to end

    solution for IPO Collection.

    ECS Debit 

    ECS Debit is an electronic clearing system that facilitates paperless debit transaction. UTI Bank

    facilitates ECS Debit on all the locations that are activated by the respective local clearing houses.

    They also accept the electronic file centrally for all the locations and arrange to upload it at the RBI

    site. The realized funds gets pooled to a centralized account.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    33/58

     27

     

    HDFC BANK

    Payment Services

    HDFC Bank can structure a number of Payment products to suit the corporates needs.

    Payable at par chequebook

    This product enable the corporate to issue local cheques at all HDFC Bank branch locations

    through one chequebook thereby eliminating the hassles of obtaining demand drafts or

    opening current account at each location.

    At par facility for statutory payments 

    HDFC Bank branch locations - cover over 80% of shareholders / beneficiaries for most of

    their clients. Hence reconciliation, query resolution and pricing are superior.

    In order to provide adequate coverage, HDFC Bank also provides 100 locations of their

    correspondent bank. However, there is sustained reduction in dependence on correspondent

     bank due to continuously increasing branch network.

    The maximum limit on warrant can be mutually agreed upon - substantially reducing draft

    costs and efforts. It also has Ability to meet the customer’s requirement of large number of

    drafts in a short time at very competitive rates.

    An At Par chequebook is provided on branch locations, after revalidation thereby eliminating

    the need for Demand Drafts on branch locations.

    Pay Quick

    • This product caters to the customers requirement of large volume of Demand Drafts/Pay orders

    at over 1617 HDFC Bank and correspondent bank locations.

    • It provides the Option to forward data in soft copy form (floppy) in a secure environment.

    • It gives Easy data transferability from the Corporate office to HDFC Bank.

    • Multiple payment instructions through one file.

    Upload option for bulk issuance resulting in quick and error free delivery.• Payment instrument to include payment details.

    • Facility to mail to beneficiary directly. Also the committed courier turn around time

    enables you to make payments as close as possible to the payment date - resulting in

    additional cost savings.

    • Various value added MIS

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    34/58

     28

    • One Stop dedicated Service Desk at our Centralized Cash Management Operations Unit

    for prompt attention to your queries

    • Extensive coverage - over 500 locations.

    • Status of DD - paid / unpaid - can be provided on HDFC Bank location on a case-to-case

     basis.

    Collection services

    HDFC Bank’s Collection services are aimed at ensuring quick realization of local and

    outstation cheques and providing the funds in a central collection account. This enables the

    corporate to manage their funds flow position most effectively from a central location. This

    service can be availed with/without a current account with HDFC Bank.

    Local cheque collection

    This product provides quick realization of local cheques deposited at the same location. This

     product is available at all locations of HDFC Bank ("SPEED") and over 292 locations of their

    correspondent Bank ("RAPID").

    Outstation Cheque Collections

    This product enables the customer to deposit outstation cheques drawn on any HDFC Bank

    location at any HDFC Bank location ("SPRINT"). Similarly, cheques drawn on over 928

    locations of their correspondent bank ("EXPRESS") can be deposited at any HDFC Bank

    locations.

    Transfer Cheque Collection

    This product provides quick realization of local/outstation cheques drawn on any branch of

    HDFC Bank Ltd. This product is available at all locations of HDFC Bank ("HDFCTRF")

    locations.

    Clean Collections 

    • Cheques drawn on any locations, which are not covered, by HDFC Bank or their

    correspondent bank are also collected at any of their locations and proceeds credited to

    Customers account as soon as credit is received by HDFC Bank.

    HDFC Bank's comprehensive MIS includes:

    • Daily report of deposits made at various locations.

    • Location wise report

    • Credit Forecast report

    • Monthly cumulative report - date wise / location wise.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    35/58

     29

    • Monthly charging statement.

    • Monthly cheques return statement.

    • Customized reports as per mutual agreement.

    Foreign Banks

    Standard Chartered

    Standard Chartered is highly recognized as a leading cash management supplier across the

    emerging markets. Their Cash Management Services cover local and cross border Payments,

    Collections, Information Management, Account Services and Liquidity Management for both

    corporate and institutional customers.

    With Standard Chartered's Cash Management services, the corporate will always know their

    exact financial position. The corporates have the flexibility to manage their company's

    complete financial position directly from the computer workstation. The corporates will also

     be able to take advantage of the banks outstanding range of Payments, Collections, Liquidity

    and Investment Services and receive comprehensive reports detailing their transactions. With

    Standard Chartered, the corporates have everything it takes to manage their cash flow more

    accurately.

    • Payments Services

    • Collections Services

    • Liquidity Management

    Comprehensive Payments Solution

    Standard Chartered’s Payment Solutions can help to reduce the companies overall processing

    costs – for domestic and global payments – saving the time and money while providing a

    value-added service to their suppliers. The Banks comprehensive payment services will be

    tailored to enhance the Customers accounts payable process. This will eliminate many

    manual tasks involved in making payments, allowing the corporate and their staff to spend

    more time focusing on their core business needs.

    The Bank understand that most of the corporates effort in the payment cycle is directed

    towards initiation; difficulties in the subsequent reconciliation process can jeopardize the

    whole process. With Straight2Bank Channels the customer can now track the exact status of

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    36/58

     30

    each payment through timely reports that can be uploaded seamlessly into their company’s

    system.

    The Bank offers a full range of payment capabilities including:

    Cross Border payments 

    • Telegraphic Transfers

    • International Bank Cheques/ Drafts

    Domestic payments

    • Local Bank Cheques/ Drafts/ Cashiers Order

    • Corporate Cheque

    • Direct Credits - ACH/GIRO/Credit vouchers

    • Local Bank Transfers (RTGS)

    • Book Transfers (Account transfer between Standard Chartered branches)

    • Payroll 

    Payments System Integration 

    Straight2Bank channels cater to different levels of customer payment sophistication,

    including simple online transaction via Internet, bulk file payment via Internet or lease line,

    and the ability to send industry standard messages directly to the bank. Their in-country

    specialists are available to help customize a solution that would enable the corporate to

    manage their working capital in a more efficient manner.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    37/58

     31

    Collections Services 

    Comprehensive receivables management solution 

    Standard Chartered understands that operating and sustaining a profitable business these days

    is extremely tough. In an environment of constant changes and uncertainties, most businesses

    face challenges of costs and efficiency. Key concerns include:

    • Receivables Management - ensuring receivables are collected in an efficient and timely

    manner to optimize utilization of funds.

    • Risk Management  - ensuring effective management of debtors to eliminate risk of

    returns and losses caused by defaulters and delayed payments.

    • Inventory Management  - ensuring efficient and quick turnaround of inventory to

    maximize returns.

    • Cost Management - reducing interest costs through optimal utilization of funds.

    Solution:

    The Standard Chartered Collections Solution leverages the Bank's extensive regional

    knowledge and widespread branch network across their key markets to specially tailor

    solutions for the customers regional and local collection needs.

    This Collections Solution, delivered through a standardized international platform, has the

    flexibility to cater to the customers local needs, thus enabling them to meet their objectives of

    reducing costs and increasing efficiency and profitability through better receivables and risk

    management. The key components of the banks solution include the following:

    • Extensive Clearing Network

    • Guaranteed Credit

    • Comprehensive MIS

    • System Integration

    • Outsourcing of Collection 

    Extensive Clearing NetworkThe Banks extensive branch network, complemented by their correspondent banks' network,

     provides the customers with a wide coverage of clearing locations to ensure they get the

     benefit of early availability of funds. This is further enhanced by the customer’s cheque

     purchase and guaranteed credit services.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    38/58

     32

    Guaranteed Credit

    To help the corporate manage their cash inflow from their accounts receivable more

    efficiently, Standard Chartered can arrange for guaranteed (subject to prior agreement) credit

    to their account for cheque collections. The customers local and foreign currency cheques

    will be credited to their account on a fixed date even if the Bank is not in receipt of the funds

    from the clearing house or correspondent bank.

    Comprehensive MIS

    The Bank understand the importance of timely and accurate information regarding accounts

    receivable to help the corporate effectively manage their receivables and debtors, and

    minimize losses caused by delayed receipts and defaults. The Corporate can also better

    manage their buyers' requirements and improve their inventory management.

    Based on the customers choice of Straight2Bank channels, multiple, detailed reports are

    delivered to them via email, fax, Straight2Bannk Access (Host-To-Host channel) or

    Straight2Bank Web(Internet Banking Channel).

    These reports are tailored to the customers needs and provide details such as invoice number,

    drawer name, customer reference number, debtor code, special narration, remarks and any

    other information the customer have requested for. Here are some of the comprehensive

    reports the Standard Chartered solution provides the customer with:

    • Activity Reports e.g. information on collections activity for the period

    • Deposit Réconciliation Reports e.g. deposit confirmation

    • Return and Reversals Report e.g. information on cheques returned

    • Drawer Summary Report e.g. information on drawers

    The Standard Chartered collection platform can be integrated with the corporates accounts

    receivable system to enable auto reconciliation for their accounts receivable. They also get

    fully reconciled receivables files with invoice details and amounts matched against receipts.

    In addition, Straight2Bank Web (Internet Banking Channel) can also be used as an electronic

    channel to transmit collection information such as DDI (direct debit initiation) files or invoice

    number (Account Receivable) details to the Bank. We also provide the option of transmission

    of files and MIS through Straight2Bannk Access (Host-To-Host channel).

    Outsourcing of Collections

    Standard Chartered supports the corporates complete collection cycle. These services cover:

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    39/58

     33

    • Courier pick-up service, which is available for cheques from the Corporates office,

    dealers' and distributors' offices, from PO Boxes etc.

    • Clearing of instruments whether local or foreign currency through the clearing houses,

    directly by Standard Chartered or through their correspondent bank network.

    • Electronic collection services through the ACH.

    • Data capture of information.

    • Reconciliation activities.

    Types of Collections 

    The Bank provide collection services for:

    • Local currency cheques

    • Foreign currency cheques

    • Lock box services – Retail and Wholesale

    • Direct Debits

    • Credit Card Collections

    • Inward Telegraphic Transfers

    HSBC BANK

    Transactional Banking

    HSBC has a range of transaction banking solutions for the corporates domestic or

    international business. HSBC’s products and services will help corporate with their everyday

     banking needs as they understand the importance of sound financial management.

    Integrated Receivables Solutions

    The Bank understands the importance of converting receivables into cash. HSBC delivers

    sophisticated solutions that leverage their investment in technology, regional presence and

    local knowledge.

    Direct Debit

    This service is ideal for businesses who want to receive on time payments from regular

    debtors. By lodging a direct debit file with HSBC, their Corporate accounts are debited and

    the customer account bulk credited. This way the corporate receive the money on time and

    their customers enjoy an easier way of making payments.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    40/58

     34

    What does it offer?

    • On time payment from debtors (subject to availability of funds)

    • Supply of date when funds are available. Debits can be for variable amounts or frequency

    to align with billing requirements

    • Reduced paperwork and preparation time

    Wholesale Lockbox

    This service, through HSBCnet , allows the corporate to outsource the processing of cheque

    receipts. It's ideal for businesses with a large volume of cheques collected through the mail.

    These cheques go to a designated post office locked bag and delivered to the bank for

     processing.

    What does it offer?

    • Cheques are processed by the lockbox centre and deposited into the customers account

    on the same day.

    • Ability to view colour images of processed cheques and invoice items

    • Ability to search for specific items or customers and generate reports via HSBCnet  

    • Reconciliation of Corporates Wholesale Lockbox transactions against their outstanding

    invoices.

    Receivables Management System

    This service, through HSBCnet , is an automated reconciliation and information management

    module, which fully integrates the collections and processing services.

    What does it offer?

    • Consolidation of receivables information across electronic and paper collections

    • Automation of accounts receivable reconciliation using corporates pre-defined matching

     parameters

    • Delivery of consolidated and summary reporting (online and data file) structured to meet

    their specific needs

    • Online transaction enquiry capabilities

    • Can integrate with the corporates enterprise resource planning (ERP), accounting or

    treasury systems.

    Integrated Payment Solutions

    As HSBC, understand that effective control of the corporate accounts payable process is

    important to optimize their working capital management. Explore the full suite of accounts

     payable services that meet the corporate domestic and international payment needs.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    41/58

     35

    Direct Credit Payments

    HSBC provides them with a great solution for regular purchases or payments such as

    accounts payable and payroll and dividends.

    What does it offer?

    • Delivery of multiple payments in a single instruction

    • Integration of corporates office system with electronic banking platform to reduce errors

    and simplify reconciliation

    • HSBC’s Payments Advising service through HSBCnet , notifies beneficiaries when they

    have processed the corporates payment instructions

    Priority Payments

    HSBC offers this service for high value same day payments. Priority payments can be:

    • International (Telegraphic Transfers)

    • Domestic (Real Time Gross Settlement RTGS)

    What does it offer?

    • Use of our payment instruction templates to save time and reduce errors

    • Delivery of payment instructions in a variety of currencies using HSBC in most offshore

    markets.

    Payment Advising

    What does it offer?

    • Customised, information-rich advices.

    • Multiple invoice advising to deliver payment consolidation.

    • Real-time advice issuance to multiple parties.

    • Data delivered to your beneficiaries for easy receivables reconciliation

    • Advice can delivered via email, fax or mail.

    Account Management Solutions

    They have a range of account and transaction services that will create practical and cost-

    effective solutions for the corporates and their business. Manage the cash flow, eliminate idle

     balances and enhance operational efficiency with the services below.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    42/58

     36

    International Cash Management Account

    This competitive interest account is ideal for international transactions, particularly for large

    surplus local and foreign currency deposits.

    What does it offer?

    • High return for balances exceeding $AUD250,000

    • The ability to conduct international transactions in foreign currency

    • Regular statements for transaction reconciliation

    • Funds available at call

    • International electronic access through HSBCnet  

    Term Deposits

    A Term Deposit account is perfect for when a company wants to maximise it's return of

    surplus funds. With a Term Deposit account the money is locked in for a fixed term1  and

    therefore, the corporate should only invest money that will not be required for that period of

    time. Please note that there is an AUD5,000 minimum to invest.

    What does it offer?

    • A choice of terms and attractive interest rates

    • Availability in major foreign currencies

    • Guaranteed income stream

    Business Cheque Account

    This attractive interest-bearing account can meet all the customers daily banking needs, while

     providing them with the flexibility of easy access and control.

    What does it offer?

    • Attractive interest rates

    • Convenient cheque book access, customisable cheques and deposit books

    • Competitive transaction and account keeping fees

    • Easy to read transaction statements

    • HSBCnet  for easy access and control.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    43/58

     37

     

    CITI BANK

    If the Corporates are looking to streamline their business processes to realize greater

    operational efficiencies and to manage their company's working capital more effectively,

    Citigroup has the solutions.

    The banks Cash Management products include:

    • Web-enabled payment and receivables solutions

    • Vendor financing

    • Commercial card solutions

    Payables 

    Citi bank ACH

    Citigroup has been providing high-quality Automated Clearing House (ACH) Payment and

    Receivables Solutions to their clients for over two decades. They offer a full range of

    solutions that include the collection of consumer payments via the telephone, Internet or

    check-to-ACH conversion, as well as payments to employees and vendors.

    ACH can streamline the customer’s payments and receivables processes for:

    • Consumer-initiated bill payments and pre-authorized debits

    • Direct deposit of payroll, pension payments and T&E reimbursements

    Vendor payments• Mortgage and tax payments

    • Dividend payments

    • And a growing number of other ACH-facilitated applications

    The use of ACH to make payments to employees and vendors, will benefit the company

    from:

    • Cost savings

    • Improved account reconciliation

    • Resource re-deployment

    By using ACH to receive payments from customers, the company will benefit from:

    • Timely collection and cash flow

    • Reduced processing costs

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    44/58

     38

    • Improved customer satisfaction

    Citibank ® Funds Transfer 

    Citibank ® Funds Transfers is the ideal tool to remit payments that need same-day execution

    and settlement, such as investments, treasury payments, foreign exchange settlements and

    third-party settlements. The company gain same-day movement of funds and immediate

    availability, with payments processed by our Funds Transfer Network, then executed via

    CHIPS, FedWire or Book-to-Book transfer.

    Citibank ® Integrated Payments Service

    The corporate can operate all over the world, making payments of all types—which can be

    complex and time-consuming. The bank provide greater efficiency and control with a single

    solution that meets the customers global and local payment needs.

    Citibank® Integrated Payments Service offers information management and consistency

    across all the customers locations and processes—from pricing and transacting through

    reporting, customer service and billing.

    It is basically designed for organizations looking to improve efficiency through

    standardization, automation and centralization of their payment operations, Citibank

    Integrated Payments Service provides:

    • Cost savings. Minimize the costs by streamlining payment processes, outsourcing non-

    core payment activities, and standardizing reporting.

    • Convenience.  Meet regional and country-specific payment requirements with a single

    solution.

    • Efficiency. Standardize transaction initiation and reporting options for consistency across

    all the corporate locations with Citigroup's advanced technology and local and global

    network.

    • Flexibility. Choose from a range of payment options, including funds transfers and cross

     border checks. The corporate can also indicate specific payment needs for particular

    regions and countries.

    • Versatility. The bank also facilitate electronic and paper transactions in more than 100

    currencies with a comprehensive package of payment products and services that are

    tailored to the way the corporate do business.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    45/58

     39

    World Link ® Payment Services 

    For over 20 years, the WorldLink solution has been successfully enabling their clients to

    issue payments in more than 135 currencies, right from their offices via a single window— 

    without having to maintain local currency accounts. WorldLink Payment Services is a

    complete global transaction solution that makes cross-border payments simple and secure.

    Receivables 

    Citibank ® Customer Initiated Payments enables the company to offer their customers Web

    and telephone payment capabilities, integrated with optional online bill presentment.

    Citi Banks integrated solution enables the company to offer their customers:

    • An Internet payment application, hosted on the Citibank Customer Initiated Payments

    system and branded to appear consistent with the companies own Web site, that provides

    one-time or automated recurring payment initiation

    • A touch-tone telephone (IVR) payment application for one-time payment initiation

    • A customer service console to enable payment initiation by an operator

    The system can provide the customers summary invoice information such as the amount due,

    due date or other pertinent information based on data that the company provide.

    Alternatively, the bank can present the companies invoice electronically on the Citibank

    Customer Initiated Payments Web site, with integrated payment capabilities. The system’s

    flexibility gives the choice to include bill presentment and payment, or payment only.

    Payments can be made using ACH debits, credit cards, or debit cards. The company can

    choose which access channels (Web, IVR, or voice telephone) methods and payment methods

    they wish to offer. Full remittance detail is provided to company daily and can be combined

    with remittance data from other Citigroup receivables streams, including our Lockbox or

    Electronic Receivables Services.

    Citibank ® Electronic Check Deposit (ECD)

    The U.S. Check Clearing for the 21st Century Act ("Check 21") gives the reprint of a scanned

    check legal equivalence to the original paper check. That opens up opportunities for the

    Corporates to enjoy more efficient, more cost-effective check deposits.

    Electronic Check Deposit (ECD) service is the most effective way for the corporate to take

    full advantage of Check 21. With ECD, the corporate can scan checks in their own office, and

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    46/58

     40

    then electronically transmit the images to Citigroup—eliminating the hassle of overnight

     paper checks to the U.S. or physically preparing them and delivering them to the bank.

    Liquidity and investments

    To help the corporate optimize return on excess operating balances and minimize time spent

    on execution, Citigroup offers an array of integrated investment options through multiple

    channels. Investment transactions may be completely automated or actively initiated through

    our desks and online investment options.

    The investment options the corporate select will depend upon their organization’s operating

    footprint and currencies—as well as on the company’s investment strategy and objectives in

    terms of risk, return, convenience and timing.

    A key offering within Citigroup’s Global Liquidity and Investments product suite, Notional

    Pooling is ideal for corporations with decentralized operational structures that want to

     preserve the autonomy of their subsidiaries and accounts.

    Pool participant accounts in a single currency are aggregated for interest compensation

     purposes. Funds are not physically moved, but are instead notionally combined. There is no

    commingling of funds, and the integrity of the individual account position is maintained. Net

    excess pool positions both in the U.S. and offshore may be fully invested using one of their

    Automated Investments solutions.

    Direct Debit

    Citigroup offers two services that can enable the corporate to offer automated direct debits to

    their customers as a convenient payment method. An automated direct debit program can

    reduce their transaction costs, improve accounting efficiency, and accelerate their receivables

    cash flows.

    Citibank  Direct Debit Services

    Citibank® Direct Debit Services meets the needs of clients who manage their direct debit

     program in house. They can collect authorizations and bank account information from their

    customers, and subsequently send instructions to Citigroup to debit their customers' accounts

    via ACH, in order to settle their outstanding obligations.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    47/58

     41

    Benefits & Features of cash management services

    Cash Management services are availed benefits to all from the manufacturer, retailer,

    logistics to the supplier as well as global customer. The following are the benefits

    provided by various banks.

    Nationalized Banks

    Corporation Bank has been always aiming to create values for its customers. Looking beyond

    traditional banking, the Bank introduced an array of other products and services to different customer

    segments. Cash Management Services is one such solution offered by the Bank to the Corporate

    customers. Every organization has receivables to collect from its dealers/ depots/ customers. Every

    revenue collected by the organization gets paid in one form or the other. Collection And Payment

    Services (CAPS) provides customized solutions to corporates' needs in liquidity management.

    The PRODUCT RANGE under the umbrella of CAPS, provide one point solution to corporates cash

    management requirements in the area of receivables and payables management of the corporates.

    The essence of CAPS is Speed, Accuracy, and Efficiency. Features of CAPS, - evolved in response to

    corporates' needs - aim at providing significant TANGIBLE BENEFITS to corporates.

    Collection And Payment Services are offered and managed by specialized exclusive Special Business

    Units in the form of CAPS BRANCHES, Payment Processing Centre and FCS HUB using the state of

    the art technology.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    48/58

     42

    CAPS - Benefits to Corporates

    CAPS ensures not just unlocking of funds in transit, it enhances liquidity in the Corporate’s system

    and enables effective funds management. All these at a very attractive cost structure reducing the

     burden on the corporate.

    Detailed MIS along with payouts and customized MIS of corporate needs in soft form either through

    Mail, floppy, CD ROM and through Internet eliminates all the hassles of reconciliation and enables

    onward integration into corporate system.

    Value addition such as courier pick up from clients’ desks enables operational convenience

    Collection of service charges at monthly rests as opposed to check to check charges deduction

     provides the operational comfort and reconciliation ease.

    Unique payment products under CAPS makes payable processing very simple with tremendous

    comforts in the areas of dispatch of payout instruments, tracking, paid/unpaid status, confirmation on

     payouts etc.

    Benefits and features of cash management services in private banks

    ICICI Bank is a leading player in the field of Cash Management Services (CMS) market.

    Their Cash Management Service is technology driven with a versatile software, hardware and

    network support. Customized daily transaction reports and web-enabled reports are offered

    regularly to their clients.

    CMS solutions are designed to be company-specific allowing a corporate to efficiently

    manage its treasury. Cash management products covers both.

    Collections and payments.

    ICICI Bank's Cash Management Services also helps the customer to make optimum use of

    their working capital, leveraging the float between faster collections and just-in-time

     payments.

    Their vast network across the length and breadth of the country uses superior technology

     based solutions to deliver speedy& efficient payments. Their solution is to customize tocustomer needs.

    So the customer can leave the burden of bulk demand drafts and pay orders, dividend and

    interest warrants, fund transfers, cheque writing and more to ICICI Bank. They will also get

    customized daily transaction reports and online reports for complete MIS.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    49/58

     43

     At Par Payments – IsafePay

    In this the customers can Make payments through dividend warrants, interest warrants, refund

    orders, redemption warrants, etc. These warrants are payable at par at the centres/locations

    selected by them. The customer can avail of this service through over 300 ICICI Bank

    locations and 200 correspondent bank locations. They also get monthly reconciliation

    statement showing the account status and unpaid list of warrants on a monthly basis.I-

    SafePay offers them a complete solution for executing their payments.

    Through different modes including Warrants, Demand Drafts / PO, ECS, Direct Credit, Swift

    Remittances and Foreign DD.

    UTI BANK

    • Extensive Network

    UTI Bank has its own branches in various locations. Above this their arrangement with

    reputed correspondent banks covering more than 900 locations ensures that most of the

    customers cheques are covered under their network and the realization status can be known at

    the earliest.

    • Lower Interest Costs & Improved Liquidity

    A dedicated HUB ensures that the customers receive funds in their designated account within

    transit time thereby reducing interest costs and improving their liquidity position.

    • Centralized Service Desk

    A dedicated service desk has been started at their Centralized Collection and Payment HUB

    to ensure that the customers queries are resolved quickly and efficiently. The Customers can

    contact CCPH regarding any query about the MIS or the process flow.

    • Web CMS

    Web CMS provides the customers with all the information at a click. Detailed MIS like

    location wise collection and return, product-wise pooling, pooling in pipeline (due credit

    report) etc. can be viewed and downloaded from web interface through Internet.

    • Comprehensive MIS

    The bank provides comprehensive MIS reports like daily report, transaction report future

    credits reports and cheque returned unpaid report. On the payments side they provide daily

     paid - unpaid status for the demand drafts, cheques or warrants issued by the Organisation.

  • 8/19/2019 18575118 Cash Mgmt in Bank of India 3.PDF

    50/58

     44