1357719350.0189recruiting and selection11 (1)

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    Recruitment, Selection, &

    Placement

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    The recruitment and selection

    processEmployment

    planning and

    forecasting

    Recruiting:Build a pool of

    candidates

    Applicants

    completeapplication

    forms

    Utilize various

    techniques toidentify viable

    job candidates

    Interview finalcandidates to

    make final

    choice

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    RecruitmentRecruitment involves searching for and

    obtaining qualified job candidates in such

    numbers that the organization can select the

    most appropriate person to fill its job needs.

    In addition to filling job needs, the recruitment

    activity should be concerned with satisfying the

    needs of the job candidates.

    Consequently, recruitment not only attracts

    individuals to an organization, but also increases

    the chance of retaining them once they are hired.

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    Key Purposes of Recruitment

    ;

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    Internal Sources and Methods of

    RecruitmentSources

    promotions

    transfers and

    relocations

    job rotation

    rehires and recalls

    Methods

    job posting skills

    inventories

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    Job Postings

    Job posting: the organization announcesposition openings through bulletinboards,company publications, and

    internet/intranet. Some union contractsrequire job posting to ensure that unionmembers get first choice of new and betterpositions.

    Advantages and Problems with JobPostings

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    Skills Inventories and HRIS

    Manual or computerized systematic records

    listing employees' education, career and

    development interests, languages, special skills,

    and so on to be used in forecasting inside

    candidates for promotion.

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    HRIS skills inventory should include:Work experience codes:experience within the

    company Produc t know ledge:level of familiarity with the

    employer's product lines or services as an indicationof where the person might be transferred or promoted.

    Indus try experience:

    Formal educat ion: Training cou rses:

    Foreign language ski l ls :

    Relocat ion l imi tat ions:Employee's willingness torelocate and the locales to which he/ she wouldprefer to go.

    Career interests :Whether the employee's mainqualification for the work he or she wants to do isexperience, knowledge, or interests.

    Perform ance app raisals:

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    External Sources and Methods of

    Recruitment

    Sources employee referral

    programs

    walk-ins

    other companies

    employment agencies

    temporary help agencies

    trade associations and

    unions

    schools

    foreign nationals

    Methods

    radio and television

    newspapers and

    journals

    computerized services

    acquisitions and

    mergers

    work flow management

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    Advantages & Disadvantages

    of Sources of ApplicantsINTERNAL SOURCES

    Advantages Morale

    Better assessment of abilities

    Lower cost for some jobs

    Motivator for good

    performance

    Have to hire only at entry level

    Disadvantages

    Inbreeding Possible morale

    problems of those not

    promoted

    political?infighting for

    promotions Requires strong

    management

    development program

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    Advantages & Disadvantages

    of Sources of ApplicantsEXTERNAL SOURCES

    Advantages new blood,new perspectives

    Cheaper than training a

    professional

    No group of political

    supporters in organization

    already

    May bring competitors,secrets,

    new insights

    Helps meet equal

    employment needs

    Disadvantages May not select

    someone who will fit

    May cause morale

    problems for those

    internal candidates

    Longer adjustment or

    orientation time

    May bring in an

    attitude from pervious

    Company.

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    Recruiting Yield Pyramid

    50

    100

    150200

    1,200

    New hires

    Offers made (2:1)

    Candidates interviewed (3:2)Candidates invited (4:3)

    Leads generated (6:1)

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    Succession Planning

    Succession planning refers to the plans a

    company makes to fill its most importantexecutive positions.

    It includes the following activities:

    Analysis of the demandfor managers andprofessionals by company level, function, and skill.

    Audit of existing executives and projectionof

    likely future supplyfrom internal and external

    sources.

    Planningof individual career pathsbased on

    objective estimates of future needs and drawing

    on reliable performance appraisals andassessments of otential.

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    Succession Planning

    Career counselingundertaken in the context

    of a realistic understanding of the futureneeds of the firm, as well as those of the

    individual.

    Accelerated promotions, with developmenttargeted against the future needs of the

    business.

    Performance-related trainingand

    developmentto prepare individuals for futureroles as well as current responsibilities.

    Planned strategic recruitment not only to fill

    short-term needs but also to provide people

    for development to meet future needs.

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    Management

    Replacement ChartShowing Development

    Needs of Future

    Divisional Vice President

    Figure 54

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    M j l ti & Pl t

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    Major selection & Placement

    issues

    How to collect information on job

    applicant

    How to make selection and placement

    decision

    How selection can be used to improve

    the profitability of the company

    How selection ties into the basic

    philosophy of a company

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    Considerations in the Choice of SelectionTechniques

    Predictors

    Reliability

    Validity

    Criteria

    Selection decisions in organizations are generally

    made on the basis of job applicants'predictorscores

    on various tests. These tests predict how wellapplicants, if hired, will perform.

    The usefulness of predictors depend on their

    reliability and validity

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    Basic Testing Concepts--Validity

    Test validityanswers the question: "Does this testmeasure what it's supposed to measure?

    Whether the performance on the test is a valid predictor

    of subsequent performance on the job? There are two main

    ways to demonstrate a test's validity, criterion validityandcontent validity.

    Criterion validity-- A type of validity based on

    showing that scores on the test (predictors) are related to

    job performance (criterion).Content validity-- A test that is content valid is one in

    which the test contains a fair sample of the tasks and skills

    actually needed for the job in question.

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    Validation process consists of five steps:

    Step 1. Analyze the Job:To define what you mean by "success on the job."The standards of success are called criteria.

    You could focus onproduction-related criteria(quantity,

    quality, and so on),personnel data(absenteeism, length ofservice, and so on), orjudgmentsof worker performance by

    persons like supervisors).

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    Validation process consists of five steps:

    Step 2. Choose Your Tests :Choose tests that you think measure the attributes(predictors) important for job success.

    This choice is usually based on experience,previous

    research, and "best guesses."

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    Validation process consists of five steps:

    Step 3.Administer Test:Concurrent validation: administer the tests toemployeespresentlyon the job. You then would compare

    their test scores with their currentperformance.

    Predictive validation: the test is administered toapplicants before they are hired. After they have been on

    the job for some time, you measure their performance and

    compare it to their earlier tests.

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    Validation process consists of five steps:

    Step 4. Relate Test Scores and CriteriaTo determine the statistical relationship between

    (1) scores on the test and (2) performance through

    correlation analysis.

    Step 5. Cross-validation and Revalidation.

    performing steps 3 and 4 on a new sample of

    employees

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    What are you looking for?

    Bill Gates has been quoted as looking for fouressential qualities in new hires: ambition, IQ, technical

    experience, andbusiness judgment, with IQ most

    important.

    At Lincoln Electric, hiring is done very carefullybecause employees are expected to make a life-time

    commitment to the company. Lincoln selects for both

    the desire to succeedand the capacity for growth.

    Q: What are the most important qualities in your

    organization?

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    Obtaining the information

    Application

    Interviews

    Written testReference verification

    Other test

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    Biographical information blank

    and biodata test

    Biodata tests are records of past achievements

    and activities such as what you did in high school.

    Datemonth &

    year

    Name & Adress of

    Employer

    TEL no. May

    we call? Salary Position

    Reasonfor

    leaving

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    Work Samples and Simulations

    Also calledperformance teststest the ability to dosomething rather than the ability to know something.

    The basic procedure of work sample tests is to choose

    several tasks crucial to performing the job in question

    and test applicants on each. Their performance on each

    task is monitored by an observer who indicates on a

    checklist how well the applicant performs that tasks.

    EX)

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    Management Assessment Centers

    In a two- to three-daymanagement assessment center6 to 12 management candidatesperform realistic

    management tasks (like making presentations) under

    the observation of expert appraisers; each candidates

    management potential is thereby assessed orappraised.

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    Management Assessment Centers

    In-basket exerciseRealistic situations and problems encountered on the job are

    written on individual sheets of paper and set in the in-basket.

    The applicant is then asked to arrangethe papers bypriority.

    Occasionally, the applicant may need to write an actionresponse. The problems or situations described to the applicant

    involve different groups of people--peers, subordinates, and

    those outside the organization.

    The applicant is usually given a set time limit to take the test

    and is often interruptedby phone calls meant to create more

    tension and pressure.

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    Management Assessment Centers

    The leaderless group discussion.A leaderless group is given a discussion question and

    told to arrive at a group decision. The raters then

    evaluate each group member's interpersonal skills,

    acceptance by the group, leadership ability, andindividual influence.

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    Management Assessment CentersManagement games.

    Participants engage in realistic problem solving, usuallyas members of two or more simulated companies that are

    competing in the marketplace.

    Individual presentations

    Objective tests.

    All types of paper-and-pencil tests of personality, mental

    ability, interests, and achievements might also be a part of

    an assessment center.

    The interview.

    The participants current interests, background, past

    performance, and motivation are assessed.

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    Validity of Various Selection DevicesPREDICTOR VALIDITY

    Cognitive Ability and Special Aptitude Moderate

    Personality Low

    Interest Low

    Physical Ability Moderate-High

    Biographical Information ModerateInterviews Low

    Work Samples High

    Seniority Low

    Peer Evaluations High

    Reference Checks LowAcademic Performance Low

    Self-Assessments Moderate

    Assessment Centers High