11.3-1 - leadership cliff notes

7/23/2019 11.3-1 - Leadership Cliff Notes

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How to Win Friends &

Infuence PeopleDale Carnegie

Tim Calnon

Chair, Leadership DevelopmentWorkgroupBufalo, 2013


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Fundamental

Techniquesin Handling People Dont Critii!e, Complain or

Condemn

"enerate #mportane

Bait the hook to suit the $sh


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Six Ways to Mae

People !ie "ou Beome "enuinel% #nterested in &thers

'mile

The (o)er o*

+sing a ame


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Six Ways to Mae

People !ie "ou Be an -.eptional Listener/

Talk in Terms o* &ther(eoples #nterests

ake the &ther (erson eel #mportant and do it 'inerel%


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#e a !eader$ How to %hangePeople Without i'ing

()ense or *rousing+esentment

Begin )ith (raise and onest 4ppreiation

Talk 45out 6our &)n istakes irst

4sk 7uestions

(raise 4n% and 4ll #mprovement


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#e a !eader$ How to%hange People Without

i'ing ()ense or *rousing+esentment

(raise 4n% and 4ll #mprovement

4sk 7uestions ,


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The (ne Thing "ou

-eed to .nowarus Bukingham

-ancy +/ Honeycutt0 %*14'D4 -.eutive DiretorLC Co8hair


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Great Managing

Great Leading

Sustained Individual Success


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Managing & !eading

Whats theWhats the

diference?diference?


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reat Managers

The essene o* great

management is not getting)ork done through people5ut gettingpeopledonethrough work9


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reat Managers Turn one persons talent into

per*ormane

'erve the ompan% 5% rstserving

the emplo%ee through oahing


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reat Managers

Select good people

Dene clear expectations

Recognize excellence & praise it

Care or their emploees

Disco!er whats "ni#"e & capitalize on it


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reat Managers

'trong teams are 5uilt on interdependen%

$ need o"

$ rel on o"

$ !al"e o"

"ou can do things I can2t do"ou can do things I can2t do


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reat !eaders

The essene o* great leadershipis striving to make others see a5etter "t"re%

Can persuade others to :oin

together to make this *utureome true


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reat !eaders

ave an image o* the *uture lear inmind

Can rall% people to a 5etter *uture


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reat !eaders

Remain oc"sed on the "t"re

re optimistic

'a!e integrit

re dissatised with the stat"s #"o

$mpatient or progress

(othing can "ndermine their aith that

things will get )etter


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Play 3oth roles

*anage+ 5egins )ith the person

,ead+ piture o* )here %ou areheaded


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-here is no .$/ in .team/

88 an old lihe

-here is an .$/ in .win/

88 ihael ;ordan


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Indi'idual Success

What dont %ou like doing< ST(Pdoing it

Cut out ativities = people that pull%ou of %our path


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Indi'idual Success is

your +esponsi3ility0ree to c"lti!ate and rene o"r

"ni#"e areas o strength


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4ri'e$ The Surprising

Truth *3out WhatMoti'ates 5sDaniel (ink

LT Dan ammer, DC, +'201082011 Distrit 11 Trustee(ai$, 2011


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(ur third dri'e6

Harlow and 4eci


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The +ise and Fall o7

Moti'ation 8/9


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%arrots and Stics do -otWor6

Most o7 the Time


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Type : and Type I


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*utonomy


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Mastery


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Purpose


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Summary

otivation 290 is "&->

otivation 390 is -?-

Three omponents o* T%pe #

4utonom%

aster%

(urpose

11.3-1 - leadership cliff notes

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