1113 extended warehouse management - a 3pl perspective
TRANSCRIPT
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 1/26
Extended Warehouse Management - A
3PL PerspectiveMax Spilker, Roberto Omiccioli (Westernacher)
[
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 2/26
Real Experience. Real Advantage.
[
2
Learning Points
Common challenges in a 3PL EWM implementation
Best practices to overcome implementation gaps/issues
Bill your WH operations to your customers
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 3/26
Real Experience. Real Advantage.
[ Westernacher History in Warehouse Management
3
Focus on SAP products & technology• R/2 and R/3 projects (FI, CO, PS, MM, SD, PP)
• Logistics: Development of WLS®, our own WMS running 100% on
ABAP; 1st release in 1994
1st project with SAP LE-WM 4.6C
1980
1993
2000
2004
2005
2007
Starting Warehouse Management activities• “Booming period” of automated highbay warehouses in Germany
• Individual programming / mainframe systems
WLS ® running on Netweaver
1st project with LE-TRM
2010
1st SAP-EWM implementation as a Partner of SAP Germany at
a leading automotive OEM
1st SAP-EWM go-live in 3PL industry. Birth of Warehouse
Billing Engine.
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 4/26
Real Experience. Real Advantage.
[ Questions that keep 3PLs awake at night
4
1. How to effortlessly integrate new clients, products,
services and client specific processes?
2. How to organize the warehouse in order to achieve
required service levels and work efficiently at the
same time?
3. How to organize the material and information flows?
4. How to bill the client for the provided services?
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 5/26
Real Experience. Real Advantage.
[ Some challenges are specific to the 3PL industry
Unexpected goods
receipt
• EWM expects that ASN is available before unloading• 3PLs do not always know what to receive
DescriptionChallenge
Billing for logistics
services • 3PL need capability to bill clients for provided logistics services
Onboarding new
clients
• Requirement for quick IT support for new clients• Creation of organizational objects and master data• Make use of predefined logistics services and corresponding process
templates
Product number
issue
• Client vs. own product number• Use client number for external use and own product number for internal
processes
Building interfaces tocustomer systems
• In order to transfer customer’s master data and transaction data to ownsystems
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 6/26
Real Experience. Real Advantage.
[
Standard SAP EWM Inbound Process Potential 3PL Inbound Process
3PLs do not always know what to expect…1
ASN
Item Material Qty
10 115566 500
20 133445 200
Unloading
Qty
correct?
Putaway Exception
Yes No
?
Counting & Manual creationGR Zone
Unloading
GR Zone
Inbound Delivery
Item Material Qty
10 115566 500
20 133445 200
Inventory
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 7/26
Real Experience. Real Advantage.
[ Some challenges are specific to the 3PL industry
Unexpected goods
receipt
• EWM expects that ASN is available before unloading• 3PLs do not always know what to receive
DescriptionChallenge
Billing for logistics
services • 3PL need capability to bill clients for provided logistics services
Onboarding new
clients
• Requirement for quick IT support for new clients• Creation of organizational objects and master data• Make use of predefined logistics services and corresponding process
templates
Product number
issue
• Client vs. own product number• Use client number for external use and own product number for internal
processes
Building interfaces tocustomer systems
• In order to transfer customer’s master data and transaction data to ownsystems
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 8/26
Real Experience. Real Advantage.
[ Integrating multiple clients might lead to an issue with the material numbers
3PL
E R P
E W M
C
I F
Material
Material
Client 1 Client 2 Client 3 Client 4
Number
Range:
C01 – F99 G01 – H59 B95 – B99A01 – B99
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 9/26
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 10/26
Real Experience. Real Advantage.
[ Some challenges are specific to the 3PL industry
Unexpected goods
receipt
• EWM expects that ASN is available before unloading• 3PLs do not always know what to receive
DescriptionChallenge
Billing for logistics
services • 3PL need capability to bill clients for provided logistics services
Onboarding new
clients
• Requirement for quick IT support for new clients• Creation of organizational objects and master data• Make use of predefined logistics services and corresponding process
templates
Product number
issue
• Client vs. own product number• Use client number for external use and own product number for internal
processes
Building interfaces tocustomer systems
• In order to transfer customer’s master data and transaction data to ownsystems
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 11/26
Real Experience. Real Advantage.
[ There is no unique solution to the interface challenges
SAP ERP
3Pl
EWM
3Pl
KAKA
FOFO
MM
EWM
3Pl
KA
FO
M
InvoicingInvoicing
Client 1
Web
Portal
Multiple sites /
Warehouse numbers
Communication
Platform
Client 2IDOC Interface
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 12/26
Real Experience. Real Advantage.
[ Some challenges are specific to the 3PL industry
Unexpected goods
receipt
• EWM expects that ASN is available before unloading• 3PLs do not always know what to receive
DescriptionChallenge
Billing for logistics
services • 3PL need capability to bill clients for provided logistics services
Onboarding new
clients
• Requirement for quick IT support for new clients• Creation of organizational objects and master data
• Make use of predefined logistics services and corresponding processtemplates
Product number
issue
• Client vs. own product number• Use client number for external use and own product number for internal
processes
Building interfaces tocustomer systems
• In order to transfer customer’s master data and transaction data to ownsystems
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 13/26
Real Experience. Real Advantage.
[ The 3PL onboards “ValueCustomer” as a new 3PL client
3PL
Client
ValueCusto
mer
ValueCustomer’s
customers
ValueCustomer’s
products
Goods
Distribution
Goods
Distribution
• Call Center Services• Order Management• Warehouse Logistics• Billing on behalf of ValueCustomer
3PL’s Services for ValueCustomer
Goods
Receipt
Goods
Receipt
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 14/26
Real Experience. Real Advantage.
[ Steps to be performed to support this business
1. Customizing
• Plant, storage location, integration into warehouse number
• Or, use vendor consignment stock to seperate from other stock
in the warehouse.
2. Interface • Interface to client system for master / transactional data
3. Master Data
• Material Master
• Packaging specifications
• (Customers)
• (Prices)
4. Assign
process
templates
• Assign process templates according to sales contract
5.
Programming
• Client specific labels
• Requirements not covered by SAP standard and process
templates
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 15/26
Real Experience. Real Advantage.
[SAP ObjectObject
Customizing and Master data: Organizational elements required to onboard
a new client such as ValueCustomer
ValueCustomer
• Plant and Storage Locations
• Or vendor consignment stock
• Customer and Vendor master data
• Follow defined procedures /
checklist. Create by copying sample
data
Best Practice Approach
ValueCustomer‘s Clients
• ERP Customers• EWM Business Partners
• Also possible to use one customer
with multiple ship to addresses.
• Interface via IDOC fromValueCustomer’s ERP system or via
communication platform.
ValueCustomer‘s Products• ERP and EWM product master data • Excel upload - LSMW
ValueCustomer‘s Packaging
Information
• Packaging specifications should be
created for each product to ensure
smooth EWM processes
• Excel upload – standard transaction
available in EWM.
ValueCustomer‘s product prices• SD pricing master data if required
for printing or billing on behalf off.• Interface or • Excel upload
Agreement between Tech Data -
ValueCustomer
• Sales contract • Basis for billing engine
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 16/26
Real Experience. Real Advantage.
[ Both system, ERP and EWM support the integration of multiple 3PL clients
into the same warehouse.
……
…
Plant 1
(ValueCustomer)
Plant 2
(Client 2)
SLOC
ROD
SLOC
AFS
SLOC
ROD
SLOC
AFS
WarehouseNumber
00A
Warehouse
Number 000A
Stock A
Owner:
(ValueCustomer)
Stock A
Owner:
(Client 2)
E R P
E W M
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 17/26
Real Experience. Real Advantage.
[
• 1• 1
In EWM, stock but also warehouse tasks always contain a reference to the
stock owner
Example of stock on bin:
Example of pick warehouse task:
In a multi client warehouse, stock and all tasks are always
separated by owner.
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 18/26
Real Experience. Real Advantage.
[ Process templates: Predefined service offerings / process templates make
onboarding easier…
Procurement Management
Strategic
Purchasing
Stock
Financing
Operational
Purchasing
Distribution Management
Sales
(cold calling)
Billing Web Portal
Customs
ImportCustoms
Warehouse
Export
Warehouse Logistics
Goods
Receipt
Quality
Inspection
Return
Management
Storage
Production
Warehouse
Packaging
material
warehouse
Distribution Logistics
Order
Management
Picking
Value added
services
Storage
Packing Transport
Production Services
Production
Supply
Pre-
assembly
Production
Quality
Inspection
Packaging
Transport
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 19/26
Real Experience. Real Advantage.
[ Some challenges are specific to the 3PL industry
Unexpected goods
receipt
• EWM expects that ASN is available before unloading• 3PLs do not always know what to receive
DescriptionChallenge
Billing for logistics
services • 3PL need capability to bill clients for provided logistics services
Onboarding new
clients
• Requirement for quick IT support for new clients• Creation of organizational objects and master data• Make use of predefined logistics services and corresponding process
templates
Product number
issue
• Client vs. own product number• Use client number for external use and own product number for internal
processes
Building interfaces tocustomer systems
• In order to transfer customer’s master data and transaction data to ownsystems
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 20/26
Real Experience. Real Advantage.
[ Typical pain points for Logistics Service Providers with
warehouse billing
20
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 21/26
Real Experience. Real Advantage.
[ Development principles of Warehouse Billing Solution
based on SAP EWM technology
21
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 22/26
Real Experience. Real Advantage.
[ Warehouse Billing Solution – Architectural Overview
EWM – Data extraction, and aggregation
ContractsContracts
InvoiceInvoice
Daily DataExtraction
Aggregation &AnalysisAggregation &Analysis
Material +
Price
Material +
Price
EWM with WBS ERP
Billing Run Debit RequestDebit Request
ECC – Combination with prices and
materials to create invoice
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 23/26
Real Experience. Real Advantage.
[ Warehouse Billing Solution – Execution Mechanics
23
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 24/26
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 25/26
Real Experience. Real Advantage.
[
25
More information
Max Spilker ([email protected])
Roberto Omiccioli ([email protected])
Website:
http://www.westernacher.com/en/industry/logistics-service-providers
8/10/2019 1113 Extended Warehouse Management - A 3PL Perspective
http://slidepdf.com/reader/full/1113-extended-warehouse-management-a-3pl-perspective 26/26
Real Experience. Real Advantage.
[
26
[
]
Thank you for participating.
SESSION CODE:
1113
Please remember to complete and return your
evaluation form following this session.
For ongoing education on this area of focus, visit the
Year-Round Community page at www.asug.com/yrc