10 reasons why your business needs to provide online customer service
DESCRIPTION
Online customer service is going to be popular marketing activity in the future. This will show you that why your business needs it and how it could benefit in long-term. These are 10 reasons that explain clear and plainly logics behind establishment of online customer service. From http://www.servgood.com/provider.php?post=10-Reasons-Why-Your-Business-Needs-to-Provide-Online-Customer-ServiceTRANSCRIPT
10 Reasons Why Your Business Needs to
Provide Online Customer Service
From http://www.servgood.com/provider.php?post=10-Reasons-Why-Your-
Business-Needs-to-Provide-Online-Customer-Service
1. Establish customer-business relationship
2. Brand Maintenance
3. Gaining customer loyalty
4. Reliable product and service organizing
5. Offer making portal
6. Feedback accessibility
7. Customer responsibility awareness
8. Make CRM more comfortable
9. Leading to customer participation
10. Online is more efficiency against phone