10 online fundraising best practices for ngos

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Page 1: 10 Online Fundraising Best Practices for NGOs
Page 2: 10 Online Fundraising Best Practices for NGOs

1. Know Online Fundraising Trends

• In 2015 online giving grew 9% while overall giving grew 2%. Small and medium-sized NGOs are experiencing the largest growth in online giving. The average online gift in 2015 was $110.

• Online giving only accounts for 8-9% of all giving, but it is growing steadily each year.

• Donors of all generations are shifting to online giving, but Gen X is most likely to give online. They are also the generation that volunteers the most. NGOs should pay more attention to Gen X donors who donate an average of $465 annually.

Page 3: 10 Online Fundraising Best Practices for NGOs

2. Use a Premium Donation Service

• To maximize online donations, your donation service should offer donation pages that have: 1) the design and branding of your nonprofit’s website; 2) are mobile-compatible; and 3) offer tribute and monthly giving options.

• Others options: crowdfunding, peer-to-peer fundraising, event registration and ticketing, database integration, advocacy, and online stores.

• Services: Classy, SoapBox, Network for Good, 100+ Donation Services, Donation Services in the U.K., Ammado for Small NGOs

Page 4: 10 Online Fundraising Best Practices for NGOs

3. Prominently Feature Your “Donate” Button

• Place a large, colorful “Donate” (or “Donate Now”) button on every page. The button color should pop out from the site’s basic color scheme.

• The “Donate” button should always link directly to a donate form – never to a web page that lists multiple ways to give.

Page 5: 10 Online Fundraising Best Practices for NGOs

4. Optimize Your “Thank You” Process

• Odds are your nonprofit needs to redesign your “Thank You” landing page and “Thank You” emails.

Page 6: 10 Online Fundraising Best Practices for NGOs

5. Create Social Media Graphics

• Millennials are most inspired to give by social media. Gen X and Baby Boomers by email.

• Create social media graphics for special fundraising campaigns and year-end fundraising campaigns.

• Create #GivingTuesday graphics.

• Create powerful stat and inspirational quote graphics.

• Use Canva to easily create social media graphics.

Page 7: 10 Online Fundraising Best Practices for NGOs

6. Launch a Monthly Giving Campaign

• Launch a monthly giving campaign to allow supporters to make monthly donations automatically. Monthly donors give 42% more in one year than one-time donors and give an average of $52 per month ($624 per year).

• Thank monthly donors and show impact a minimum of three times annually and promote your program on your website and blog (300x250), in email (600x200), on social media (800x800), and in print materials (website.org/givemonthly).

Page 8: 10 Online Fundraising Best Practices for NGOs

7. Launch a Tribute Giving Campaign

• Enable the ability for donor’s to make tribute gifts in honor of a family member or friend.

• Again, promote your tribute giving program on your website and blog, in email, on social media, and in print materials (website.ngo/tributegifts).

Page 9: 10 Online Fundraising Best Practices for NGOs

8. Launch a Crowdfunding Campaign

• Crowdfunding enables nonprofits to create online fundraising campaigns for projects and programs in need of funding:

- New Website for Gray Wolf Press- Build a Wildlife Fence Campaign- Read On Book Drive

• On average, crowdfunding services charge 8%.

• And of course, promote your tribute giving program on your website and blog, in email, on social media and in print materials (website.org/bookdrive).

Page 10: 10 Online Fundraising Best Practices for NGOs

• Build online fundraising campaigns around cause awareness and giving days.

• Create a web page that features the date, hashtag, and lists at least three actions that your supporters can take. Begin promoting via email (600x200) and on social media (800x800) one month before.

• Be very active throughout the day on social media. Promote powerful stats, inspirational quotes, and ask people to give.

9. Participate in Giving Days

Page 11: 10 Online Fundraising Best Practices for NGOs

10. Embrace New Fundraising Tools

• Digital and in-app payments will transform online fundraising. Be an early adopter!

• Sign up for Google for Nonprofits and Facebook Fundraisers – and watch for developments with Apply Pay, Android Pay, and Twitter $Cashtags.

• Mobile giving apps will eventually go mainstream.

Page 12: 10 Online Fundraising Best Practices for NGOs

Conclusion

• Donate to large nonprofits similar to yours in mission and programs, and study their online donation process and donor retention strategy.

• Email results in 27% of online fundraising revenue and 29% of all donations are made in December. Ensure that your email campaigns are mobile compatible.

• Download the 2016 Global NGO Online Technology Report for website, email, and social media benchmarks for your continent.

Page 13: 10 Online Fundraising Best Practices for NGOs
Page 14: 10 Online Fundraising Best Practices for NGOs

Thank You

• This webinar was sponsored by OnGood – a project of the Public Interest Registry – the nonprofit responsible for managing the .ORG, .NGO and .ONG domains. Search Enset.ngo (the world's only nonprofit registrar) to find out if your .NGO and .ONG domains are still available. Use promo code TECH4GOOD25 for 25% off!

• This webinar was not recorded. Notes will be emailed within the next 24 hours. You are now subscribed to the Nonprofit Tech for Good e-Newsletter and email alerts from the Public Interest Registry.