10 cs' that make dental concepts whitchurch!!
TRANSCRIPT
THE PRACTICE CULTURE OF DENTAL CONCEPTS, A FAMILYDENTAL PRACTICE IN WHITCHURCH, HAMPSHIRE
www.dental-concepts.com | CALL US ON 01256 893 517
10 to a
s' Great Team
are
Here at Dental Concepts we understand that not everyone looks forward to
dental treatment. We believe in making our patients feel at ease from the
moment they step into the practice, because we don’t only care for your
teeth, we care for you as a person.
You will find that the way we run our practice, from our procedures and
policies through to the continuous education of our team members, is all
based on delivering outstanding care and we always strive to improve in
all these areas.
ommunication
At Dental Concepts we like to keep our patients informed and involved
before, during and after treatment. We love to communicate with you and
encourage your feedback at all times.
We have created multiple commumnication channels via our website,
email, telephone, text reminders, info packs, comprehensive treatment
plans with all options available including prices.
If you are unhappy about any aspects of your treatment at Dental
Concepts, we would always invite you to tell us about it so that we can
remedy the situation and keep improving our services across the board.
osmetics
There is nothing more beautiful than a healthy smile that has been well
looked after.
Our experienced clinical team is trained to deliver numerous cosmetic
dentistry treatments, giving you a wide range of choices for getting the
smile you always wanted like smile makeovers, invisible braces, teeth
whitening and dental implants.
omfortThe word ‘comfort’ might not be what you immediately associate with a visit
to the dental practice but we strive to make you as comfortable as possible
during your stay.
Some of the ways to make your experience comfortable include... warm and
friendly front desk team, comfortable and pleasant reception and treatment
rooms, the magic wand for painless dentistry, dental lasers for bloodless
dentistry, a treatment co-ordinator to guide you through the entire
treatment experience and much more..
We do this so you feel in control and less anxious about dentistry.
onvenienceOur patients benefit from a number of convenient features at our practice...
-- A large car park
-- Flexible evening appointments and weekend appointments
-- Reminder and Courtesy calls for your treatment and upcoming
appointment
-- Text messages for reminding your appointments.
-- Easy contact with the practice via website, email, social media platforms
-- All xray and scanning facilities available in house
-- Dental specialists visiting the practice for treatments like Modern Braces,
Sedation, Dental Implants, Oral Surgery
-- Easy Accessibility for patients with disabilities thanks to our custom built
ramp and downstairs treatment room, making a trip to the dentist as
convenient as possible.
ohesive
We call ourselves Team DC...
A dental practice is only as good as it's team... We are constantly motivating
each other to work hard and focus on the care, cure and comfort of our
patients. We have regular training sessions every month to keep everyone
updated and effective.
We enjoy making our patients feel welcome and giving their confidence back
by restoring their smile to good health.
leanWe not only help you keep your teeth squeaky clean, we keep our practice
clean as well!
We have ensured that we always remain compliant with the guidelines of
the Department of Health and are CQC compliant.
In fact, we are at the ‘best practice’ level of the required standards for
hygiene, which means our cleaning processes, equipment and cleaning
room is excellent
What does this mean for the patient? Well, you can rest assured that you
will always be treated in a clean environment and that all the equipment
and instruments used during your treatment have been sterilized, cleaned
and packaged to the highest standards, so you are not at risk of any
contamination from other sources.
osts
Our fees are extremely competitive and affordable with lots of options
available for the patient to get a premium level of dental treatment at
reasonable costs.
Some of the options available for our patients include...
-- NHS fee bands
-- Membership plans for monthly payments
-- Interest free payments over 2 -3 years
-- Credit / Debit card payment facility
alm
We aim to provide a pain free and comforting treatment experience to our
patients with the use of some gadgets like...
-- The Magic Wand
-- Nucalm Technology
-- Conscious Sedation
-- Dental Lasers
-- Warm and Friendly Team to help you relax
Please feel free to check the internet or our website to know more about
some of the technologies mentioned...
o-ordinated
Every Team member in our practice is assigned specific tasks and
responsibilities with an organisation structure as well...
Some of the Team member titles include... Practice Co-ordinator, Treatment
Co-ordinator, Front Desk Professional, Principal Dentist, Associate Dentist,
Dental Hygienist...
Thank You for yourtime...
67, Winchester Road, Whitchurch,
Hants, RG287HW
01256 893 517 / [email protected]
www.dental-concepts.com