1 villages honor flight all they did was save the world squad leader orientation
TRANSCRIPT
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Villages Honor Flight
All They Did Was Save The World
Squad Leader Orientation
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Agenda
Why Are We Here Definitions Key Duties Mission Dates 1st Preflight Between Preflight Meetings 2nd Preflight Flight Day Evolution
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Cell Phones
Cell phones off for the day One meeting – no chit chat Your job is to monitor squad table
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Why Are We Here?
Review the Guardian Roles and Responsibilities
Review of Squad Leader duties Iron out any initial problems Help you and your Squad be more
successful
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Definitions
Mission Flight Veteran Guardian Veteran & Guardian Relationship Team
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Definitions
Team = 1 vet and guardian
Squad = 5 teams
Medical Team
Flight Staff FD, MXO, Bus Captains
DC Tour Guides
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Definitions Special Guardians:
Red Hats
Stand-In Guardians (SIG)
Stand By Guardians (SBG)
WCA: Wheel Chair Assistants
Transfer Assistant
Guardians Guide (GG)
Squad Leaders Guide
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Key Duties
Squad Leader
Focal point for squad
Primary interface with flight staff
Operate as a coordinated unit
Where and When
Ensure that Guardians are ready
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Duties (Con’t)
Squad Leader responsibility starts now and continues through the Reunion
Identify an “assistant” who will be available should the SqL be unavailable for some reason.
Role of Veteran specific guardians
ReviewSquad Movement
Understand Bus loading/unloading At airports In Washington
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Mission Schedule
Mission XXSquad Leader meeting TodayPre-flight 1 Six weeks priorPre-Flight 2 Two weeks
prior
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Vet Mobility
GG defines 4 mobility levels
SqLs help assess Veteran mobility within Squad (see Session at end of PF#1)
These levels establish W/C assignment & bus loading (details at Pre-Flight 2)
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First Preflight
SqLs meet half hour early to discuss expectations for the training session. Examples are transportation, rest room protocol, documents on the table, wheel chair assistants and the post meeting.
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Wheelchair Assistants
2 Guardians will be asked to be wheelchair “assistants” on Flight Day
Assistants must have “ambulatory” Vets
The WCA’s expedite loading, unloading and counting of W/C’s all Flight Day
Must ID these volunteers at PF#1
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Squad Table Squad Leader initiates the discussions Meet each other – Team Build Ensure admin issues are resolved Monitor vet/guardian interaction Start to understand any Veteran special
needs (Veteran/Guardian 1-on-1) Discuss gender restroom handoffs
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Squad Table Point out Contact Data Sheet Resolve transportation needs Encourage each team pair to meet between
pre-flight meetings Discuss Squad Event Get to know your Squad Practice “Sound Off” within Squad MXO calls for a practice “Sound Off”
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Squad Table (con’t) Discuss what did you do during the war and
war era photographs. Due at Pre-Flight 2
Post Pre-Flight 1
Brief Meeting (at end of PF#1) Includes SqLs, Medical and staff Review mobility of veterans Discuss transportation to and from
American Legion Identify any issues discovered during
meeting and develop action plans
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Between Preflights
Have squad social
Follow-up with your Guardians Have guardians reviewed med needs with veterans
Are guardians doing their homework re vet’s service?
Any new issues?
Communication link between staff and guardians
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2nd Preflight
SqLs meet half hour early to review status of earlier problems and discuss any new problems
Review of Pre-Flight Meeting #1 Review bus loading, seating, & unloading Squad assembly & movement Resolve remaining questions
Post Pre-Flight 2
Brief Meeting Includes SqLs, Medical and staff Review medical/mobility of veterans Discuss transportation to and from American Legion Raise any issues discovered during meeting Develop action plans
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Last Minute
Will receive last minute communication from staff e.g., weather, any changes, etc.
Communicate info to guardians Have guardians pass info to their Veterans
and confirm they are ready Remind guardians and veterans to bring
meds, IDs, etc.
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Flight Day
Squad leaders should arrive early As Veterans arrive, ensure that:
Squad table is ready Veterans & Guardians arrive & are checked in Both have their ID Pouch & photo ID Guardians have control of Veteran’s and their
own “stuff” – meds, glasses, sunglasses, sunscreen, camera, cell phone, etc.
Squad ready for “Sound Off”
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Flight Day
Family members in DC Flight staff must be aware Some Vets are aware of and advise us Some are surprises. We find out through
family members. You and the guardian are in charge
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Evolution
Squad Leader role is evolving More authority, autonomy and
responsibility Assess the guardians in your squad
Help VHF be successful Honest assessment of guardians in your squad Did they do everything expected? Would you want them in your squad again? See hand out.
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Villages Honor Flight
Questions ?
All They Did Was Save The World