1 td bank – at a glance nesa conference october 25, 2009
TRANSCRIPT
![Page 1: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/1.jpg)
1
TD Bank – At a Glance
NESA CONFERENCEOctober 25, 2009
![Page 2: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/2.jpg)
2
Introduction to TD Bank• At a time when the headlines are full of stories about bank failures and
lost trust in the financial services industry, it is important to realize that not all banks are struggling. In fact, some banks are still growing.
• TD Bank is a growth company with a difference: we have and will continue to grow without taking undue risk. As a result, TD is one of the only banks in the world to avoid write-downs due to the sub-prime mortgage market, and is one of only seven banks worldwide to have a triple-A rating from Moody’s. This is the highest possible rating, and it reflects our solid financial standing. TD has no sub-prime debt and our liquidity position is one of the strongest in the industry.
• Our liquidity allows us to support the credit needs of our partners in the markets we serve, and our profitability allows us to invest in state-of-the art cash management and depository platforms to meet the growing needs of our clients.
• TD’s consistent strategy of growth without taking undue risk offers the financial security that many organizations desire, and we strive to bring this same fiscally responsible approach to each of our relationships.
![Page 3: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/3.jpg)
3
The Current LandscapeS&P Moody’s Fitch
S&P Outlook
Gross Loans/ Total Deposits
TARP Participant (Capital in Millions)
TD Bank NA* AA- Aa2 AA- Stable 56.7% No
Bank of America A+ A2 A+Watch
Negative102.5% Yes - $45,000
BB&T Corp. A A1 AA- Stable 106.4% Yes - $3,134
Capital One Financial BBB Baa1 A-Watch
Negative87.1% Yes - $3,555
Citigroup Inc. A A3 A+Watch
Negative86.2% Yes - $49,034
JPMorgan Chase A+ Aa3 AA- Negative 78.1% Yes - $25,000
M&T Bank Corp. A- A3 A- Negative 115.2% Yes - $600
PNC Financial Services A A1 A+Watch
Negative88.1% Yes - $7,579
SunTrust Banks Inc.** BBB+ Baa1 A- Negative 104.1% Yes - $4,850
Wells Fargo & Co. AA- A1 AA Negative 105.8% Yes - $25,000
![Page 4: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/4.jpg)
4
TD Bank At-a-Glance• Member of TD Bank Financial Group, a global financial services
company• Among 15 largest commercial banks in the U.S.• $126 Billion in assets / 7 Million customers in the U.S.• Safe, liquid and profitable – NO sub prime debt / NO TARP
assistance• 1,000+ ‘Stores’ from Maine to Florida…and growing!• Full service financial institution• Headquarters in Cherry Hill, NJ and Portland, ME• Relationship and convenience driven growth model• Unique WOW! culture translates to award-winning customer service
and loyal Fans• America’s Most Convenient Bank®
![Page 5: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/5.jpg)
5
TD Bank Financial Group At-a-Glance
• Top ten financial services company in North America• $500 Billion in assets / 17 Million customers globally• Robust capital, liquidity and risk management• 2,100+ ‘Stores’ in Canada and the U.S.• Trades on Toronto and New York stock exchanges
under symbol “TD”• Headquarters in Toronto• Continued investments in future growth, while managing
for efficiencies• Consistent WOW! focus creates legendary experiences
for customers • Leader in service and convenience in Canada and the
U.S.
![Page 6: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/6.jpg)
6
Our BusinessesTD Bank Financial Group
• Canadian Personal & Commercial Banking• TD Canada Trust• TD Commercial Banking• TD Insurance
• U.S. Personal & Commercial Banking• TD Bank
• Global Wealth• TD Waterhouse• TD Asset Management• TD Wealth Management
• Wholesale• TD Securities
• TD Ameritrade
![Page 7: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/7.jpg)
7
Service Excellence
![Page 8: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/8.jpg)
8
JD Power & AssociatesJ.D. Power & Associates 2006.2007,2008 J.D. Power & Associates 2006.2007,2008
and 2009 for Retail Banking Satisfaction and 2009 for Retail Banking Satisfaction Survey Survey
Commerce rates #1 in Customer Commerce rates #1 in Customer Satisfaction in the Mid-AtlanticSatisfaction in the Mid-Atlantic
4Years Running!
![Page 9: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/9.jpg)
9
Consumer ReportsConsumer ReportsPersonal Banking SurveyPersonal Banking Survey
#1 Overall Customer Satisfaction
• Key Strengths:
- Communication
- Telephone Service
- Convenience
- Online Banking
![Page 10: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/10.jpg)
10
Greenwich AssociatesGreenwich Associates5 Business Banking Excellence Awards5 Business Banking Excellence Awards
National Awards:
• #1 Overall Customer Satisfaction
• #1 Online Services
Northeast Region:
• #1 Overall Customer Satisfaction
• #1 Cash Management Excellence
• #1 Personal Banking for Executives
![Page 11: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/11.jpg)
11
Banking Services
![Page 12: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/12.jpg)
12
Not-for-Profit Model
• Unique Not-for-Profit pricing model
• Simplify bank pricing
• No Fees
• No idle compensating balances
• Earn Interest on ALL collected balances
• No deduction for float or reserves
• Improve overall Return on Investment!
![Page 13: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/13.jpg)
13
Online Banking
• TD Bank’s TreasuryDirect• Balance/transaction reporting – 365-day history• Images of checks paid – 365-day history• Deposit imaging – 365-day history• Incoming wire details• Global wire transfers• ACH Payroll direct deposit (US teachers)• Stop Payments• Positive Pay (best check fraud protection)• User ID / Password / Token protected
![Page 14: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/14.jpg)
14
Remote Deposit Capture
• Commerce RapidDeposit• Covert paper check deposits to electronic
transactions• Expedite the collection process• Funds are available the next day!• Eliminate courier costs• Eliminate mail delays• Flexible web based reports• User ID and Password protected
![Page 15: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/15.jpg)
15
Prominent Organizations Banking with TD Bank:
• Central Eastern European School Association (CEESA)• Association of International Schools in Africa (AISA)• Mediterranean Association of International Schools (MAIS)• East Asian Regional Council of Schools (EARCOS) • Near East South Asia School Association (NESA)• Association of American Schools In South America (AASSA)• Academy for International School Heads (AISH)• Association for the Advancement of International Education (AAIE)• Latin American Tri-Association (American Schools Association of Central
America, Colombia-Caribbean and Mexico)
![Page 16: 1 TD Bank – At a Glance NESA CONFERENCE October 25, 2009](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dbd5503460f94ab02e3/html5/thumbnails/16.jpg)
16
Thank You!Joseph D. Pereira
Vice President & Relationship Manager
2070 Chain Bridge Road, Suite 145
Vienna, VA 22182Phone: 703-663-4404
Fax: 703-663-4367Email: