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Introduction of Organizational Behavior

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Management Skills/Dimensions

1. Technical: Ability to apply specialized knowledge or expertise

2. Conceptual: ability to diagnose and analyze complex problems

3. Human: ability to work with, understand, and motivate other people

(both individuals and in groups)

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Organizational Behavior

An interdisciplinary field of study that investigates the impact

that individuals, groups and structures have onbehavior within

organizations, for the purpose of applying such knowledgetowards improving an organizations effectiveness.

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Theoretical Foundations

Discipline Description Effect level

Psychology The science that seeks to measure, explain and sometimes change the human behavior Individual

Sociology The study of people in relation to their fellow human beings Groups & Org. systems

Social Psychology An area within psychology that blends concepts from psychology and sociology that Groups

focus on the influence of people on one-another

Anthropology The study of societies to learn about human beings and their activities Groups & Org. systems

Political Science The study of the behavior of individuals and groups within the political environment Organizational Systems

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OB viz-a-viz other disciplines

Micro Macro

Theoretical OB OT(Organizational Behavior) (Organizational Theory)

Applied HRM ODHuman Resource Management (Organizational Design)

Main

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Definition

OB deals with understanding, predicting and controlling the human behaviour in the organizations.

What is behaviour?

Why to understand, predict and control the behavior?

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Why?

1. Intensified competition and the competitiveness challenge

2. Innovations

3. Information, intelligence, ideas (3 Is)

4. Diversity and conflicts in the workplace

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Common Subjects/Problems

ProductivityAbsenteeism

Turnover

Job satisfaction

Organizational Commitment

Organizational citizenship behaviors

Conflicts

Stress (Distress)

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Behaviour

The response to some stimulus

The purposeful act(s) intended at achieving some objective

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Cognitive Framework

Human behavior is purposeful and goal-oriented.

Human behaviour is preceded by congitions

Cognition is the bits of information stored in human brain

Thinking, expectancies and perceptions explain human behviour

The human beings tend to learn in the form of expectations

They learn to expect that a particular response with lead to the fulfilment of certain objectives OR

That a particular response is appreperiate to certain stimulae

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Behavioristic Framework

It deals with observable behaviors and the environmental contingencies of behaviour

BF is environmentally based

Human beings operate upon the environment to elicit the conditions (stimulate) more appropriate for the fulfillment of their

objectives

Classical behaviour

S ---

ROperant behaviour

The stimulus only serve as a cue to emit the behavior.

R ---> S or R -- C

Multiplicity of stimulae, responses and/or consequences

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Social learning Framework

SLF incorporates both the cognitive and the behavioristic frameworks.

Person, environment and behavior are in constant interaction with one another and reciprocally determine one

another.

Social learning: refers to the information accumulated from others in the social settings around

Imitation

Adaptation