introduction of ob, ob and managers roles
TRANSCRIPT
Presented by Asma Yasmin
SubjectOrganizational Behavior
Instructor Saima Irum
Introductionof organizational behavior
What is organizational behavior?Study derived from management
Study of human behavior
The Nature of Organizational Behavior
Importance of organizational behavior
Organizational Behavior & Management Process
Planning Answer 5 W’s and H.What to do?Who will doWhere to do?Why to do?When to do?How to do?
OrganizingDesigning job’sEstablishing patternsDivision of goal
LeadingThird managerial functionMotivation InspiringManaging group dynamics
ControllingFourth managerial functionMonitoring and correcting Keep employees headed toward their goalsMethods of Controlling FeedbackFeed forward
Achieving Achievement of goalEvaluation of performance
Organizational Behavior &
The Manager’s Job
Managerial Roles What is role? Role is a prescribed or expected behavior of
manager.
Ten managerial roles are discovered Separated into three groups:
InterpersonalInformationalDecisional
Interpersonal Role ExamplesFigurehead > Taking visitors to dinner > Ribbon-cutting ceremonies Leader > Hiring of workers > Training of workers > Motivation of workers
Liaison > Coordinate activities of two committees > Price negotiation
Informational Role Examples Monitors > Scan business week for
information about competitionDisseminator > Send out memos outlining
new policies Spokesperson > Hold press conference to
announce new plant
Decisional Role ExamplesEntrepreneur > Develop idea for new
product and convince others of its
meritsDisturbance > Resolve disputes handlerResource > Allocate budget requests allocatorNegotiator > Settle new labor
contracts
Critical Managerial SkillsWhat is skill? A skill is the learned ability to carry out a task.
Types of skills.Technical Skills Interpersonal SkillsConceptual SkillsDiagnostic Skills
Technical skillsThe ability to apply specialized
knowledge or expertiseAssociated with operational
activitiesExamples Designing a new formula for a frozen-food Designing a new computer for Hewlett-Packard
Interpersonal SkillsThe ability to work with, understand, and
motivate other people, both individually and in groups
Examples Motivate employees to do a task Understand the issues and problems of employees
Conceptual SkillsThe mental ability to analyze and diagnose
complex situationsExamplesMake decision, whether to accept or reject any order
Diagnostic SkillsThese are used to understand cause-and-
effect relationships and to recognize the optimal solutions to problem
Examples Diagnose the reasons why productivity has not increased despite the installation of latest technology
Skills according to their need in managers
Thanks!
Questions and
answer session