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1© Copyright 2008 EMC Corporation. All rights reserved.
EMC Documentum Compliance Manager
Name, rank, serial numberContent Management and Archiving
Managing controlled or regulatory content for life sciences
2© Copyright 2008 EMC Corporation. All rights reserved.
Agenda
Content Challenges in Life Sciences Organizations
An Analyst’s Observations
EMC’s Approach
Documentum Compliance Manager (DCM) Value Proposition
What is DCM?
What’s New in DCM 6.5?
3© Copyright 2008 EMC Corporation. All rights reserved.
Speed cost effective new drug discovery and development
Shorten regulatory cycles by streamlining the submissions process
Bring safe drugs to market
Achieve and maintain regulatory compliance
Collaborate with external partners such as Contract Research Organizations (CROs)
3
Content Challenges in Life Sciences Organizations
4© Copyright 2008 EMC Corporation. All rights reserved.
Manufacturing
Lab Tests
Manufacturing GMP & Quality Management
CAPABatch content &
Production schedulingLabeling and packaging
Sales, Marketing and Distribution
Leads management
Marketing asset management
Distribution management
R&D, Clinical Trials, Regulatory Submission
Lab information management systemsHigh performance computing
Clinical researchClinical trials management
Regulatory Review
Pre-clinical Development
Clinical Trials
Basic Research and Discovery
Sales, Marketing and Distribution
Patient Diagnosticand Treatment
Post-MarketingSafety Surveillance
Everything must be documented and almost everything must be published
Store, Protect, Optimize and Leverage Your Life Sciences Information
5© Copyright 2008 EMC Corporation. All rights reserved.
Observations:
Pharmaceutical companies produce more documents than drugs making unstructured information management a business imperative
Terabytes of legacy content in “technology dust bins” increase legal risk as organizations spend millions annually “crawling through these sources”
While records management policies have been written and could minimize this risk, they have not been implemented
Knowledge management remains illusive- researchers/scientists are struggling to discover information to shorten drug development timelines
Recommendation: Standardize current document management capabilitiesand stem the proliferation of content that increases risk and expense
6© Copyright 2008 EMC Corporation. All rights reserved.
EMC’s Approach
Provide the Enterprise Compliance Platform for Life Sciences, an integrated platform of both EMC Documentum and partner products and services
Provide DCM to control content in an audited environment and achieve compliance with 21 CFR Part 11, GxP processes and other imperatives
Nurture a rich ecosystem of partner solutions to extend the Enterprise Compliance Platform for Life Sciences
Draw on best practices derived from years of experience in industry-leading pharmaceutical companies to offer solutions to address your problems
7© Copyright 2008 EMC Corporation. All rights reserved.
PARTNER APPLICATIONS
Retain/ArchiveControl ContentCollaborate Publish
EMC DOCUMENTUM PLATFORM
COMPLIANCE INTERFACEDocumentum Collaborative
Services
Documentum Compliance
Manager
Retention Policy Services
SharePoint Access
eTrial Master File
RegulatorySubmissions
Structured Product Labeling
Enterprise Compliance Platform for Life Sciences
Process Services
Content Services
Repository Services
Process Templates and Best Practices for Optimized Performance
Discovery & Research
Preclinical Clinical ManufacturingSales, Marketing,
& Service
ConfigurationsAnd
ProjectAccelerators
8© Copyright 2008 EMC Corporation. All rights reserved.
Documentum Compliance Manager (DCM)
Automates processes for collecting, sharing, approving and using content in order to meet stringent quality goals and compliance requirements
Reduces costs and improves efficiencies through automation
Helps organizations achieve compliance with external regulations, including 21 CFR part 11, and internal policies
Meets requirements in many market segments where customers face controlled content challenges
An audited environment where users can collaborate, create, review, revise, approve and distribute controlled content online
Documentum Compliance Manager:
9© Copyright 2008 EMC Corporation. All rights reserved.
DCM - Features Controlled lifecycle – automatically attached to document Real-time overlays and watermarking Change management Automated review and approval with eSignatures Adheres to requirements in 21 CFR Part 11
Features and Benefits
DCM – Benefits• Quickly determine when, why and who has interacted with
content• Enforce signatures and proper approvals• Ensure content authenticity and retention• Easily respond to regulatory agencies and auditors
Controlled Lifecycle
management
Create
Review
Approve
Publish
Retain
Retire
Dispose
10© Copyright 2008 EMC Corporation. All rights reserved.
Documentum Compliance Manager (DCM)Documentum Compliance Manager (DCM)
Audited Notifications
Base Webtop Capabilities
Controlled LifecycleEnforcement
ControlledRelationship
Enhanced Auditing
ElectronicSignatures
Real-time Watermarking& Overlays
Change Management
DCM Components and Complementary Products
Digital Shredding Encryption
Trusted Content Services
Secured Print Activities
Controlled Copies
Print Control Services
Policy based retention and disposition
Legal Holds
Retention Policy ServicesADTS (or DTS)
PDF Renditioning
Advanced PDF Capabilities
No longer required for e-signatures
Available late 2008
11© Copyright 2008 EMC Corporation. All rights reserved.
What’s new in DCM 6.5?
Integration and alignment with Documentum D6.x platform
Simplified architecture / easier deployment– Totally native code: Watermarking, Overlays, e-Signatures– Single-sever deployment
Initial entry into SOA
Certification with Branch Office Caching (BOCS), Retention Policy Services (RPS), and Collaboration Services (CS)
XML document support to manage controlled content authored in XML
17© Copyright 2008 EMC Corporation. All rights reserved.
dmadmin 06/17/2008
Regulatory Affairs
Default signoff justification
E-Signature Manifestation
20© Copyright 2008 EMC Corporation. All rights reserved.
Content Services
Large FileHandling
XMLManagement RestoreWeb Publishing TransformationSAFE
Credentialing Ingestion
Transformations with ADTS
Virtual DocumentVirtual Document
Header – Object Name
Footer – Lifecycle state
• PDF to PDF Transformation• Email to PDF support • Add Attachments
• MS Office to PDF • Merging content to PDF• Watermarks and Overlays • Header and Footer creation
Advanced Document Transformation Services Features
21© Copyright 2008 EMC Corporation. All rights reserved.
Workflow
Relation & LinkManagement
Transformations& Renditions
XMLManagement
ContentPublishing
LibraryServices
ClassificationCategorization
Lifecycles
Compliance Interface
PortalEnterpriseSearch
EnterpriseApplications
CollaborativeWorkplaces
Content Capture
RegulatedContent
Authoring ToolIntegration
RecordsManagement
RetentionPolicies
StorageOptimization
TemplatesBest Practices
ProcessDiscovery
Modeling &Simulation
Analysis &Optimization
FormsDesign
QueueManagement
SystemsIntegration
ProcessExecution
ActivityMonitoring
ChangeControl
Auditing &Reporting Archiving
InformationRights Mgt.
Security
Process Services
Content Services
Repository Services
Enterprise Compliance Platform for Life Sciences
eSignatures
SAFECredentialing
Access Control& Encryption
Audit Trail
As the platform grows, DCM’s value increases
23© Copyright 2008 EMC Corporation. All rights reserved.
Solutions for Life Sciences
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Good (Info) Governance
LOB Solutions
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Enterprise Marketing Solution
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Discovery & Research Preclinical Clinical Manufacturing Sales, Marketing
& Service
Email Archiving
eT
MF
Enterprise Records
Management
Regulated Content with SharePoint
eDiscoveryCompliant
Image Archiving
Process Services
Content Services
Repository Services EMC Documentum Platform
24© Copyright 2008 EMC Corporation. All rights reserved.
Solutions for Life Sciences – World Class Partner Ecosystem
Compliance Interface
Process Services
Content Services
Repository Services
Partner Applications
Call Center Management
Structured Content Labeling
Regulatory Submissions
MOSSIntegrations
SOP Management
eTMF Enterprise Marketing Solution
Discovery and
Research
Discovery and
ResearchPreclinicalPreclinical ClinicalClinical ManufacturingManufacturing
Sales, Marketing & Customer
Service
Sales, Marketing & Customer
Service
25© Copyright 2008 EMC Corporation. All rights reserved.
What Sets EMC Documentum Apart?
Integration with Documentum Platform
Standard, easy to upgrade environment
Highly configurable environment eliminating need for custom code
Rich ecosystem of SI partners for services
Gold standard in Pharmaceutical Industry*– Almost 90% of top 40 pharmaceutical companies use Documentum– Almost 60% of the same top 40 use DCM
* Top 40 as listed by The Pharm Exec 50 2008