emc documentum center stage
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1© Copyright 2009 EMC Corporation. All rights reserved.
EMC Documentum CenterStage
The New Standard for Extended Enterprise Collaboration
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What an agile organization requires
CenterStage addresses the Top 3 priorities
identified by leading CIO’s
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Business to Business Collaboration +
Your Organization
Extended Enterprise Collaboration allows you to securely work across organizational
boundaries and provides superiorcompany-to-company collaboration while
also enabling your mobile workforce
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CONTROL
•SECURITY (IRM, ACCESS, AUDIT)•AUTOMATED POLICIES•WORKSPACE LIFECYCLES•PROCESS MANAGEMENT•EXTENDED ENTERPRISE MANAGEMENT•AUTOMATIC ORGANIZATION OF INFORMATION•STANDARDIZATION VIA SPACE AND PAGE TEMPLATES
EMPOWERMENT
•SOCIAL COMMUNITIES•WORK EASILY WITH PARTNERS, SUPPLIERS & CUSTOMERS•EXPERTISE LOCATION•TEAM WORKSPACES•BLOGGING•WIKI CO-AUTHORING•DISCOVERY•FLEXIBLE ADAPTION TO BUSINESS PROCESSES•MOBILE ACCESS
CenterStage: Bringing the proper balance between empowerment and control
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All CenterStage Essentials functionality, plus:
• Advanced search & discovery
• Wikis, blogs, RSS feeds, tagging
• Component-based UI
• Data tables (version 1.1)
• Personal profiles (version 1.5)
• Team workspaces
• Access controls
• Library services
• Guided navigation
• Workspace & content templates
• Lifecycles
Essentials
CenterStage Overview: Essentials & Pro Clients
ProProvides “Basic Content Services” Provides Modern Collaboration, Document
Management, & Advanced Search & Discovery
CenterStage has language support for:English, Japanese, French, Italian, German, Spanish, and Korean
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Common Customer Challenges
1. Cannot collaborate securely or effectively• Across functional areas, projects and geographies• Between companies (customers, partners, etc)
• Across devices (laptops, cell phones, etc)
2. Search is difficult• Relevant information not easy to find• No systematic way to find and leverage subject matter experts• Existing assets not repurposed frequently or efficiently
3. Satisfying governance, risk & compliance requirements• Not easy to ensure content is properly retained and disposed • Duplicate content resides in multiple places• How to manage retention of blogs, wikis, discussions, etc?
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Secure and Effective CollaborationDeveloping a collaboration strategy is a high priority
24%
49%Number of respondents that indicated thatimplementing Web 2.0 technology is either a priority or a critical priority for 2008
Number of respondents that indicated that implementing a collaboration strategy is a priority or critical priority for 2008
(Source: Forrester’s ‘Social Computing Changes the Enterprise Collaboration Landscape’ study 04/08)
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Key features include:• Space-level policy controls
address GRC by automating lifecycle of a space
• Add members from across the extended enterprise without updating LDAP or AD
• Quick visibility to content updates
Key benefits include:• Balances end user empowerment &
policy-based information control
• Facilitates creation of “Social Content”
• Enables more informed decisions to be made faster
• Hear voice of the customer and detect market opportunities earlier
Secure and Effective CollaborationTeam and Public Workspaces: Collaborating to create the next great idea
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Key features include:• Modern collaboration tools,
including:– Wikis– Discussion forums– Blogs– RSS publishing– User-driven tagging– Inline comments
• Flexible viewing options
• Easily configured
Key benefits include:• Facilitates collaboration with peers, partners and customers
• Provides context in addition to content - essential for GRC / eDiscovery
• Streamlines creation process
Secure and Effective CollaborationCollaboration made easy
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Secure and Effective Collaboration Data Tables: Flexibly organize information (1.1 Release)
Key features include:• Flexibly organize your information to
accommodate your business needs
• A fully customizable user-defined database for milestones, issues, contacts or other structured project information
Key benefits include:• Zero learning curve and designed to
organize information quickly• Ready to use right away through pre-
designed templates• Capture best practices and reuse
across your enterprise and organize information consistently
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Key features include:• Enable mobile workers to remain active
participants in project teams and critical business processes
• Access content in workspaces and act on tasks
Key benefits include:• Increased productivity during the shortest of
downtimes• More efficient business process execution as
people can participate while on the road• Higher utilization and ROI on enterprise 2.0
deployments
Secure and Effective Collaboration Accessing content via mobile solution (1.1 Release)
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Secure and Effective Collaboration Demo
~10 minutes
Demo to showcase:– Space home page– Wikis– Blogs– Community– Adding widgets to a wiki page– Multi-file import
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Search is Difficult Big numbers to consider
6-10 hrs (1. Butler Group’s ‘Enterprise Search and Retrieval’ study 10/2006)(2. IDC’s ‘How Do Information Workers Look for Information?’ study 06/2008)
25%Study showed that employees typically spend the equivalent of one work day (6-10 hours) each week searching for information
Typical information worker now spends up to one- quarter of his or her day searching for the right information to complete a given task
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Key features include:• Easy-to-use parameters
• Smart filtering of results
• Relevancy ranking
• Preview search results by hovering
• Drag & drop from results to workspaces
Key benefits include:• Search multiple repositories simultaneously – including File shares, SharePoint, email
archives, the web, legacy applications, CRM, ECM, SAP systems, etc
• Information becomes easier to find, as entities are automatically extracted from the text
• Quickly access the most relevant search result using dynamic filters
Search is Difficult Advanced Search & Discovery: Find information quickly and efficiently
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Content Easily Found
Entities Extracted
Content added to CenterStage
• Metadata• File Properties• Body of File
Text AnalyzedRelationships
Stored
Text Analytics in CenterStage Pro
Search is DifficultText analytics transforms raw results into relevant findings
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Search is Difficult Grasp content immediately via multiple viewing options
• Thumbnail view
• Hover view
• “Slides” view (like iTunes)
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Search is Difficult Tagging helps find and share information
• Users can tag content and web sites to organize information and relationships
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Search Works!
~5 minutes
Demo to showcase:– Space search– Search fly out– Easy navigation of search results– Federated search– Inline viewers
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Satisfying GRC Web 2.0 without the Risk
Source: “Worldwide Information Access, Analysis and Management Software 2009 Top 10 Predictions”(IDC December, 2008)
•Management of all information types. Both data and content•Across applications and repositories will become a requirement, spurred by the need for strict regulatory compliance•Better, more intelligent business performance and risk monitoring / decision-making; and increased litigation
According to IDC, in 2009, companies must prepare for:
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• Full GRC controls for all content types
• Support for global deployments with consistent quality of service
• Enterprise-wide retention policy services
• A single ECM environment to manage
• Keep files secure with Rights Management
• An SOA approach for integration with other applications
• Room for growth and flexibility to meet changing requirements
CenterStage is built on the industry-leading ECM platform
Satisfying GRCTrue ECM Platform
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CenterStage Provides Room for Growth
•Comply with specific regulatory requirements with Retention Policy Services
•Provide quick CenterStage access in remote locations with Branch Office Caching Services
•Transform and manipulate content like documents, images and video files with Media and Advanced Document Transformation Services
•Secure document based collaboration with external parties leveraging Information Rights Management
•Accelerate processes such as case management using Transactional Content Management
•Publish to multiple channels with Web Content Management
•Access additional information sources with Adapter Packs for Federated Search Services
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Support for the mobile workforce – BlackBerry access drives immediate team interaction
Control of all information via policy management on the platform with additional capabilities available as business requirements evolve
Easily supports extended enterprise collaboration
Security – IRM, access, encryption, auditing, retention controls information everywhere
Integrated analytics automatically organizes information and how it is presented
Unmatched information discovery – filtered results, federated search, visual browsing
Uniquely suited for business to business collaboration
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