1© 2011 lenovo confidential. all rights reserved. business class software solutions tony farrell...

1© 2011 Lenovo Confidential. All rights reserved.��

Business Class

Software Solutions

Tony Farrell

Software & Peripherals Business

Manager


Addressing customer pain points− Deployment− Connection− Protection − Support− Disposal

Integration with our software partners Opportunities for extra revenue

Agenda


Reduced IT Budgets Increased productivity

pressures

Challenges in the PC IT environment

Imaging

Data Migration

Increased Security Requirements

Universal Network Access

Corporate Green Objectives

Deskside Support


ThinkVantage Technologies – Highly manageable tools for productivity, security & cost savings

System Migration Assistant

Move from your old system to your new one in a snap!

ImageUltra BuilderGet out of the imaging rat race!

Access Connections

Seamlessly switch all the things that change when you change locations!

Client Security Solution

PC Security at your fingertip!

Rescue and Recovery

Your helpdesk behind the blue button!

Productivity Center

One-touch access to TVT’s & more!

Secure Data Disposal

- Wipe your hard drive clean!

Power Manager

Manage your company’s green profile!

Update Retriever

Manage all driver, BIOS, and TVT updates

Strategic Partners

LANDesk

Absolute

Sophos

WinMagic


A fee-based TVT Saves time and money, increases productivity I.T. departments to deploy fewer images—often only one—

across their enterprise. TBR –> can deliver deployment savings in excess of 50%

while significantly reducing deployment time. Reduction in expenses related to testing image compatibility Elimination of high costs involved in rebuilding numerous

images from scratch. Simplifies the process and makes it more efficient Adds speed and efficiency to your network and business.

Lenovo ImageUltra Builder

5


System Migration Assistant 6.0

What does it do?−Quick and easy migration of data and settings from

your old system to the new one−Full customization gives IT complete control

What is New?−Compatible with Microsoft Windows Vista &

Windows 7−Improved handing of firewalls during the

migration process


Access Connections


Easy to configure preferences


How do you support and recover a dead system…?

How do you patch it?


Managed recovery as simple as a button

12© 2011 Lenovo Confidential. All rights reserved.�� …simple user interface

Rescue & Recovery


Rescue & Recovery


ThinkVantage Rescue and Recovery

A pre-OS environment for recovery…


Create Recovery Media

15


What does it do?Built-in self helpAutomated maintenance

A personal assistant for your PC that won’t interrupt your day.

ThinkVantage Productivity Center


ThinkVantage Productivity Center Customization

System SupportCommon ProblemsI can’t log in to my PC (passwords)My PC isn’t running well or seems to have a virusI can’t connect in Windows

User Support – On LineClick Here to start

User Support – DirectBefore You Call…FAQ’s


Lenovo ThinkVantage Toolbox


ThinkVantage Power Manager

Easy Power Management − Centrally-managed power usage

agendas – Active Directory compliant

− Extremely easy-to-use slider control to shift from high performance to high efficiency


How do you keep track of your 20-25

passwords?


Never typed,

Never cracked…

…never forgotten!Password Manager


Client Security Solution

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− Safeguards data by using dedicated security hardware (built-in Trusted Platform Module) to protect passwords and digital certificates.

− Hardware is combined with software to securely manage passwords and the users logon credentials

− Leveraging biometrics. − Fingerprint readers on ThinkPad models, and fingerprint keyboards are

optional on ThinkCentres, ThinkStations, ThinkServers

Hardware Password Manager − innovative, fee-based feature called Hardware Password Manager (HPM). − Centrally manage all the hardware passwords on a PC − Using standard Active Directory password management in Microsoft®

Windows®.


Hardware Password Manager

The security of hardware passwords…

…the manageability of Windows passwords!

– Best available security – no memory freeze vulnerability– Seamless integration with active directory– No compatibility issues of software full-drive encryption– No performance hit – this is hardware-based encryption– Easy to use – reduce helpdesk calls and costs– BIOS settings protected from users

Full hard drive encryption with native Windows password management and reset


24

The Leading Disk Encryption Management Platform for Lenovo Notebooks that Supports Heterogeneous IT Environments

− A full-disk encryption (FDE) solution for management of self-encryption Opal hard drives

− Lenovo ThinkPad laptops now be among the first PCs to offer Opal FDE drives for an enhanced level of security and manageability for IT administrators.

− SecureDoc also delivers fully-managed software encryption for PCs without FDE hard drives.

− Integrates with ThinkVantage tools such as Rescue and Recovery.

− Comes with an enterprise-class console to reduce administrative costs to manage data security profiles and monitor thousands of end-point devices running on Windows, Mac, or Linux platforms.

Learn More http://www.winmagic.com/solutions/laptop-encryption

The SecureDoc For Lenovo

http://www.winmagic.com/solutions/laptop-encryption


WinMagic for Lenovo Solution

WinMagic SecureDoc for Lenovo launched February, 2011

SecureDoc for Lenovo manages all clients from a single console• Software encryption for any client• Opal management for any PC with an Opal drive• Hardware Password Manager on Think PCs with self-encrypting drives

Differentiated Lenovo Features • Compatibility with Rescue and Recovery• Full support for UPEK fingerprint reader

26© 2011 Lenovo Confidential. All rights reserved.��26© 2011 Lenovo Confidential. All rights reserved.��

How do you find the updates without a search party?


Search for drivers by model & updates for all your Lenovo systems

Update Retriever for Administrator


…what customers say:

TVTs75%

Image creation and Management Costs

SMA$80 to $120

Reduces deployment time by two to three hours

TVTs75% overall support cost

R&R avoids rebuilding an average of 70 PCs/day

CSS$95

Increases data security

R&R 30 minutes to 3 daysDown time reduction

IUB 40%

PC deployment - simplifies driver and application installation


ThinkVantage Administrator Tools:

Utilities for central administration– Access Connections Profile creation / distribution– Rescue & Recovery & Client Security Solution central policy control– Power usage agenda creation / distribution– Fingerprint setting central control– Update Retriever / Thin Installer for custom control– System Migration Assistant– AutoLock

Implementation Guides Customization tools including “Blue Button

http://support.lenovo.com and search for “TVT admin”http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT037099

http://support.lenovo.com/

http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT037099


Why Lenovo Software?

Stronger PC security

Simple Connectivity

Reduced Hardware Failures

Crash Recovery & Resilience

Reduced Power Consumption

Asset Tracking

ThinkVantage TechnologiesLenovo-unique Integrated Software

Unique features only available from Lenovo

Powerful tools - free on Lenovo PCs, fee for others


What if I have a mixed PC environment?

Many ThinkVantage tools are available for non-Lenovo PCs – Modest software license fee– Free on all Lenovo platforms– Average cost likely lower than any competing solutions

Available for fee:– Rescue and Recovery– Access Connections– Image Ultra Builder – System Migration Assistant– Productivity Center– Secure Data Disposal

32© 2011 Lenovo Confidential. All rights reserved.��32© 2011 Lenovo Confidential. All rights reserved.��

Continuing Innovation


ThinkVantage Strategy – Windows 7 and Beyond

Continue to “embrace & extend” the Microsoft architecture

Ultra-fast boot times with all TVTs loaded (~20 seconds)

Maintain high-value mature ThinkVantage Technologies− Access Connections

− Rescue and Recovery

− Image Ultra

− System Update

Discontinue TVT utilities with Win7 overlap− Support XP for transition period, no port to Win7

− Products affected:

− Presentation Director

− Camera Centre

− Message Centre

Drive new innovation content− Replaced Productivity Center ThinkVantage Toolbox

− Hardware Password Manager

− Simple Tap: multi-touch experience

− Client Security− Power Manager− System Migration Assistant− GPS


Install Now

Selectable TVTs

Features– Users can select which TVTs they install – Key value is customer choice

Benefits– Customers still get valued TVT capability– Ability to keep high system performance – Improved battery life.– Less impact to boot and shutdown times

from preinstalled TVTs

Say no to bloatware!


FASTQuicker boot and shutdown times than standard Windows® 7 PCs (or Vista or XP)

Built for BusinessRobust hardware, productivity and mobility features SecureSelf-encrypting drive, hardware password manager, fingerprintreader, full-function backup & recovery manager

The Lenovo Windows® 7 Lenovo Enhanced Experience PCs are:

What’s special about Windows® 7 Lenovo Enhanced Experience PCs?


What is Enhanced Experience 2.0?

Lenovo Enhanced Experience 2.0 is a new generation of the Enhanced Experience certification launched in October 2009. It includes improved Windows start-up performance, and enhanced features for business and multimedia use.

CHANGES AT A GLANCEEE1.0 EE2.0

High-level message

Different Messages for IDEA & THINK Simplified message

faster, richer & easier (IDEA)fast, secure, built for business (THINK)

FASTER start-up & shutdownOPTIMIZED for multimedia (consumer products)OPTIMIZED for business (commercial products)

Performance Claims (all models with HDD)

Compared with Lenovo’s non-optimized PCs, in percentages

Compares with competitor PCs, in seconds

Up to 57% faster boot (THINK)Up to 50% faster boot (IDEA)

With Lenovo RapidBoot technology, start your PC on average 20seconds faster than a typical Windows 7 computer

Performance Claims (SSD models with RapidDrive)

IDEAPAD only, % claim More products with RapidDrive, claim in secs

Up to 60% faster bootStart your applications 2X quicker

With Lenovo RapidDrive SSD technology, start your PC in as little as 9.5seconds* and open applications 2X quicker

* Refers to IdeaPad Y570 with RapidDrive


Faster start up and shut down

Lenovo Enhanced Experience 2.0 PCs deliver faster performance compared to a typical Windows 7 computer*….

START YOUR PC 20SECS FASTER

Average Lenovo EE2.0 PC

Average Competitor Win7 PC

28secs 48secs

Time taken from power on until boot complete (defined as CPU no longer being used to load Windows 7 and start-up applications).

SHUTDOWN 28% FASTER



8.8secs 12.2secs

Time taken to shutdown from Windows.RESUME 36% FASTERTime taken to wake up your PC from sleep mode



0.7secs 1.1secs

* Compares averaged data from Lenovo EE2.0 PCs with averaged data from 42 competitor products of similar configuration. For more details on the testing methodology please refer to the appendix of this document. Performance will vary by model and configuration.


Lenovo: more layers of security than any competitor

Hardware

BIOS

Software

Options

Bios• Hardware Password Manager• BIOS port locking• Fingerprint authentication to BIOS• CompuTrace by Absolute in BIOS

Hardware• Encrypting drives• Integrated Fingerprint reader• Intel Anti-Theft (AT) technology• Trusted Platform Module (TPM)

Software• CompuTrace & CompuTrace AT • Rescue & Recovery• Password Manager • Client Security Solution• Sophos Safeguard Enterprise• Sophos PrivateDisk• Symantec Security Suite (preloaded & 90 day trial)

Options• Privacy Screen Filters• Cable locks• USB keyboard with Smart

Card reader • USB keyboard

w/fingerprint reader• Self-encrypting USB drive• Self-encrypting solid state

drive


CompuTrace for Lenovo

Executive, Financial, & Research data is high value

Offers remote data delete, GPS tracking, IP forensics Over 70% asset recovery rate


CompuTrace GPS Tracking


Computrace w/Intel Anti-Theft

ExcessiveLogin Failures

Local Timer Expiration

RemoteNotification

The system keeps track of an IT-determined number of login failures in PBA

Works even when no network available

PC must rendezvous with Theft Management Server periodically.

Local timer keeps track of this activity and triggers a response upon expiration (per IT policy),

User notifies loss/theft to Server

PC is flagged in central server.

PC Calls Home regularly and receives ‘poison pill’

PC DisablePC becomes inoperable

OS will not boot

Only Reactivation Screen is available

Intel® AT Detection Mechanisms & Action:


Computrace Mobile Basic for Android

What About Tablets?

42

Asset AdministrationManage IT assets, monitor changes in asset information including user identification, physical location, alerts, and installation of hardware and software that may not comply with government or company regulations.

Data & Device SecurityAccurately and remotely delete data on missing devices and produce an audit log for proof of compliance. Communicate to end users by freezing a computer and displaying a custom message. Access and retrieve files from a device regardless of its location.

GeotechnologyUse GPS or Wi-Fi technology to track assets on an internet map. View current and historical locations. Create geofences that will trigger alerts if a device crosses a predefined boundary.

Theft RecoveryThe Absolute Theft Recovery Team will forensically mine a stolen computer over the internet, determine the location and work with local police agencies to recover the device.


SafeGuard Enterprise

What is it?− Comprehensive data security: centrally managed by a

single console− PC Full Disk Encryption− Data leakage prevention− Network encryption

Full DiskEncryption

Removable MediaEncryption

Port Control

Vista BitLocker Support

Data LeakagePrevention (DLP)

NetworkEncryption

− Removable media encryption

− Port Control

− Management of MS Bitlocker


Sophos & Lenovo Unique Value New in SGN 5.35

Single Finger Swipe to Sign-on− from Power-on to Windows− from Hibernate to Windows− from Standby to Windows

No other software encryption solution has this feature

ThinkVantage Rescue & Recovery integration with Safeguard Encryption – RnR 4.21 now supported!− Extensive joint testing ensures solutions are compatible− Data Availability (R&R), Data Integrity (R&R and SGN),

and Data Confidentiality (SGN)


Lenovo ThinkManagement Console- A Free Solution That can Easily be Expanded When Need Arises

Partner Integration (requires partner software on client)

Full Hard Drive Encryption

Hardware Leasing thru IGF

Display Management

ThinkVantage Inventory and

Reporting Only

Client license included with IBM/Lenovo clients bought after 1 Jan 2002 (Think and

Lenovo 3000 clients)

Captures results of the local diagnostics Only

Advanced Remote HW Diagnostics

Out-of-band management


LANDesk Management Suite For ThinkVantageUpgradeable to a Performance Tuned Client Management Solution

Out-of-band management

Partner Integration (requires partner software on client)

Advanced Remote HW Diagnostics

Full Hard Drive Encryption

Hardware Lease Management

Remote Display Management

Business Analysis &

Measurements

IP Softphone Enablement

Central Password Management


Lenovo ThinkMangement Console – embedded− Discovery, Inventory & Wipe

Light Touch / Zero Touch Provisioning Tool− Adds Remote OS Configuration, Set Up and Distribution

LANDesk Mobility Manager− SW Distribution, OS & App Patch, Policy Management

What About Tablets?

47

1© 2011 lenovo confidential. all rights reserved. business class software solutions tony farrell...

Documents

lenovo hardware

peer support

market w

productivity limitations

key pain points

cost drivers

key deliverable

key message