09 - steve douglas_21 tocpa_uk_11 novmner 2015_for web

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21st International Conference of theTOC Practitioners Alliance - TOCPAwww.tocpractice.com 11 November 2015, UK

Critical Chain Case Study

Steve Douglas, Johnston Sweepers Ltd, UK

11 November, 2015


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21st International Conference of the

TOC ractitioners !lliance " TOC!www.tocpractice.com

Steve Douglas

Steve has been the Product Manager at JohnstonSweepers Ltd, for the past 16 years and is a Fellow

of the Chartered Institute of Marketing.

Amongst other responsibilities, his role leads theCompanys product strategy, scopes customer leddevelopment requirements and frequently provides

the project management function for the executionof many of the resulting activities.

01306 [email protected]


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Johnston Sweepers Ltd

Key Facts

Founded 1904, UK Net Sales: 85m

Employees: 518 70% export to 80 countries ISO:

Quality (9001)

Environment (14001) Health & Safety (18001) Energy Management System (50001) In process

100% Owned by Bucher Industries AG


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Bucher Industries AG

Divisions

Kuhn Group

Worlds leadingmanufacturer of

specialised agriculturalmachinery for tillage,

seeding, fertilisation,spraying, landscapemaintenance, hay andforage harvesting,livestock bedding and

feeding.

Sales CHF 1 262 mEmployees 5 207

Bucher Municipal

European andAustralian market

leader in municipalvehicles, offering a

whole range ofcompact and truckmounted sweepers,winter maintenanceequipment and refuse

collection vehicles.

Sales CHF 419 mEmployees 1 557

Bucher Hydraulics

International leader inthe design and manu-

facture of custommobile and industrialhydraulic systemsolutions, offering anarray of products

encompassing pumps,motors, valves, power

units, elevator drivesand control systems.

Sales CHF 475 m

Employees 2 043

Emhart Glass

World market leader inglass container

manufacturing andinspection machinery,offering a portfolioranging from glassforming and inspection

machinery to completeproduction lines and

components for theglass containerindustry.

Sales CHF 389 m

Employees 1 890

Bucher Specials

Independent businesses:

winemaking and fruit

juice processing equip-ment; food drying andsludge dewateringsystems; Swiss distribu-torship for tractors andagricultural machinery.

Sales CHF 305 m

Employees 793


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Production Site Overview

Dorking, UK


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Product Range


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Held up!


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Project Indigestion


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Scope Creep


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Poor discipline

Student Syndrome

Starting the task is put off until the last possible moment

Parkinsons Law

The task expands to fill the time available

Unreported early finishes Not telling successor tasks that they can start early

Bad Multi-Tasking

Basic Assumption The sooner we start a task the sooner we finish.

Trying to work on several tasks at the same time delays, errors


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Unreliable & Unpredictable


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Unreliable & Unpredictable

What to do?


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ProjectPriority & Release filter


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Project ScopeMarket Requirement Specification


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Project ScopeProduct Specification


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ProjectPlanning & Loading

Step 1: Visio Plan


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ExecutionTracking Progress Example 1


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ExecutionTracking Progress

Focus on deliverables in danger

Focus on the blockage

Focus areas for recovery

How much recovery (days)


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Project ExecutionTracking Progress & Governance

Reviews

Daily Project Meetings

Weekly Senior Management Meetings

6 Monthly External Review

Buffer Management - Tells us how badly the delays are effecting the project end date.

Project Managers - Determine the corrective actions necessary to recover wherenecessary

Senior Management - Make business priority decisions

External Review - Keeps us honest!


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Project ExecutionGate Keeping


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ConcertoAt Johnston

Concerto has been integrated into Johnston Sweepers.

All significant sized engineering projects are now

managed using Concerto.

Good experience over 4 years

31 Projects - 27 Completed, 5 In progress


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Concerto at JohnstonReliable and Predictable


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Concerto at JohnstonReliable and Predictable


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Johnston Sweepers Ltd


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Product ManagerSteve Douglas

09 - steve douglas_21 tocpa_uk_11 novmner 2015_for web

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