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Data Volume Management SAP Solution Manager 7.1 August 2011

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Data Volume Management

SAP Solution Manager 7.1

August 2011

© 2011 SAP AG. All rights reserved. 2Confidential

Nature of Business is Changing

2000 2007 2011

Every customer has mission-

critical applications along with

integration needs

SAP landscapes become more

sophisticated the more

comprehensive & integrated

they are

Complexity of landscapes is

increasing

Higher business demands on

availability and flexibility

R/3R/3Legacy

System

Legacy

System

ManguisticsManguistics

» INCREASED SAP LANDSCAPE

INTEGRATION

Business Networks

No. of users

© 2011 SAP AG. All rights reserved. 3Confidential

Today's Challenges in Data Volume Management

Large and

Complex system

landscapes

Data retention

requirements from

governments and

legal entities

Data destruction

only in legally

compliant manner

Growing energy

costs and pressure

to become greener

Facing financial audits

and tax requirements

Data volume

growing

exponentially

© 2011 SAP AG. All rights reserved. 4Confidential

Finance

CEO

HR

Supply ChainSales

Through mergers and

acquisitions, a company will

typically need to integrate

and reconcile data from

different systems.

Individual departments often

run their own systems and with

their own separate data stores

and business processes.

System upgrades, multiple

systems, data owners,

and duplicate data results

in poor data quality

Data complexity grows as a business grows

Merger / Acquisition

Merger / Acquisition

Merger / Acquisition

Business Growth

The Data Challenge - complexity of doing business

© 2011 SAP AG. All rights reserved. 5Confidential

Data Volume Facts

Current Situation:

Database size is 9 TB (that is 9 000 000 000 000 Bytes)

At a monthly growth rate of 70 GB

The number of users are rapidly growing

The Storage System (external Content Repository grows

moderate)

Consequently the performance of the system is

decreasing:

• The average response time per transaction goes up from

500 ms /TA up to 2,5 seconds / TA

• users are complaining about a slow system

Software Package (SP) and Enhancement Package

(EhP) upgrades are very delicate tasks and it is

difficult to find an appropriate time slot to do such

things. Administrative Tasks are highly aggravated.

Your DB-Storage TCO is increasing and there is no

way out.

2000 2003 2007 2011

DB Size 0,5 0,8 4,5 9

02468

10

In T

err

aB

yte

DB Size *

2000 2003 2007 2011

Users 50 150 1500 3500

0

1000

2000

3000

4000

Nu

mb

er

of

use

rs

Number of Users

2000 2003 2007 2011

Average Response time

0,5 0,7 1,5 2,5

0123

seco

nd

sAverage Response time per Transaction

* Note: Database growth assumption of 70 GB

growth per month after Productive Going Live

© 2011 SAP AG. All rights reserved. 6Confidential

Reasons for Data Volume Management

2000 2003 2007 2011

DB Size 0,5 0,8 4,5 9

DB Size - DVM 0,5 0,8 5,5 2

0

5

10

15

In T

err

aB

yte

DB Size *

2000 2003 2007 2011

Users 50 150 1500 3500

0

1000

2000

3000

4000

Nu

mb

er

of

use

rs

Number of Users

2000 2003 2007 2011

Average Response time

0,5 0,7 1,5 1,5

0

1

2seco

nd

sAverage Response time per Transaction

* Note: Database growth assumption of 70 GB

growth per month after Productive Going Live

Organize (e.g. reduce) the DB-Size and/or external

Storage System Space:

Could impact in increasing the overall system

performance

The average response time per transaction

could decrease (even if the total number of

system users are increasing)

The overall maintenance of the system will be

manageable

The overall TCO of the system will decrease

1. It is usually not that easy to add more disk

space in the cabinet every time you need to

expand your DB size

2. You cannot just install faster CPU’s to speed

up your performance

3. You cannot only shutdown some

components of the system landscape to

lower your TCO

© 2011 SAP AG. All rights reserved. 7Confidential

Elements in the Scope of a Data Volume Management

Project

PastPresent

Mid-termLong-term

Not Covered

Covered

Why? How? What? Who?

How Do We Get

There?

© 2011 SAP AG. All rights reserved. 9Confidential

Technical Operations in SAP Solution Manager 7.1Part of Application Lifecycle Management

Template Management Comparison & Adjustment for Template

Roll-in changes from projects

Change Control Management Enhanced Quality Gate Management for various activities

Enhanced process flexibility for Change Request Management

Improved mechanism for the change and transport backend

Configuration Validation and Change Analysis

Application Incident Management IT Service Management Processes

Highly configurable web-client user interface

Additional Service document functions

Solution Implementation Enhanced Business Blueprint

Implementing Business Functions

Integration with the service messages Business Process Operations Enhanced BPO Dashboards with Alert Inbox

Cross Database Comparison

Job Control and Schedule Management

Solution Documentation Enhanced Solution Documentation Assistant

Reverse Business Process Documentation and IBIS Content

integration

Upload interface to build an initial Business Blueprint structure

Maintenance Management Enhanced Maintenance Optimizer

System Recommendations

Test Management Enhancement to manage test phases efficiently

Test Automation Framework with 3rd party tools

Test Scope Identification & Optimization with BPCA

Upgrade Management Integration of Upgrade Dependency Analyzer

Enhanced Custom Code Lifecycle Management

Technical Operations New Infrastructure for Technical Monitoring and Alerting

Technical Administration

Technical Analytics

Enhanced Root Cause Analysis

Data Volume Management

Configuration Validation

© 2011 SAP AG. All rights reserved. 10Confidential

What is in scope of technical operations?

Infrastructure

Applications

Business

Processes

ABAP J2EE

Solutions

Business Processes

Business Process Steps

End-Users & Scenarios

Products & Product Instances

Interfaces & Jobs

Application Servers

Databases

Operating System

Physical & Virtual Hosts

Printers

Disks & Storage

Network

Te

ch

nic

al O

pera

tio

ns

Busin

ess

Pro

cess

Opera

tions

© 2011 SAP AG. All rights reserved. 11Confidential

Capabilities of technical operations

Technical Monitoring and

Alerting

One infrastructure for all monitoring and

alerting covering SAP & non-SAP

Root-cause Analysis

Analyize issues in heterogeneous

landscapes with one look-and-feel

Technical Administration

Optimize operation of your IT and

application landscape

Technical Analytics

From technical reporting to management

reporting, out-of-the-box and extendable

Change Diagnostic

Ensure that your landscape is configured

compliant to your policy and references

Data Volume Management

Manage and control data growth and data

reduction measures in your landscape

© 2011 SAP AG. All rights reserved. 12Confidential

The process behind technical operations…

Monitor

Proactive monitoring of data

distribution, growth rates and

saving potential

Optimize

Optimize storage costs

and data lifecycle

Analyze

Evaluate origin of data,

data quality, data reduction

possibilities

Notify

Reactive handling of

deviations from DVM

compliance

Report

Prove value to business

© 2011 SAP AG. All rights reserved. 13Confidential

Questions on the way to a global strategy…

Where do I start my investigation?

Which business object consums most data?

Which country does not stick to the global DVM policy?

How old is my data in the entire landscape?

Which application area shows biggest growth rates?

Is there any data in the system I have never used?

Which reduction options apply to my system landscape?

Are there any quick wins and synergies?

Which archiving object should I tackle first?

Which data is of critical importance for my daily business?

I am running already archiving programs – is the reduction as expected?

© 2011 SAP AG. All rights reserved.

© 2011 SAP AG. All rights reserved. 14Confidential

…and an easy way to answer them!

© 2011 SAP AG. All rights reserved. 15Confidential

Data Volume ManagementWhich applications are provided…

Data Allocation Statistics• Understanding the data consumption of SAP Landscapes rather than single systems

• Application related views on data distribution (application area, document types, archiving objects…)

• Historical view on data size and growth rates

Table Utilization Analysis• Identify unused data as potential for data reduction

• Tackle most heavily accessed objects with DVM measures on an early stage

Time Based Distribution of Records• Automated calculation of ‘Age Footprint’ of SAP Applications

• Identification of application areas and document types ‘mature’ enough for reduction measures

• Detection of data quality issues

Best Practice Document Generation• Guided creation of best practice documents for selected objects

• Understanding the business background and possible data reduction measures

• Provides standardized data content analysis for technical blueprint

Data Volume Management Efficiency Reporting• Visualization of business growth rate compared to technical landscape growth

• Basis for decision making and planning of follow up activities

• Display of landscape wide achievements of measures taken

Calculation of Potential Savings• Simulation of saving potential for data deletion or archiving using SAP best practice values

• Revealing potential data volume management strategy gaps

Data Allocation Statistics

‘Who consumes what’?

or

© 2011 SAP AG. All rights reserved. 17Confidential

Data Allocation Statistics - Overview

Focus: Decision Making

Supports process of setting priorities for

upcoming DVM projects correctly

Visualization of biggest consumer’s of data

across landscapes and products

Helps in identification of reduction

measures beneficial for multiple systems

Enables multi-level analysis based on best-

practice data model and respective

hierarchy

Easy analysis and identification of trends

and exceptional growth rates

Enables historical views on highly

aggregated and very detailed technical

views

© 2011 SAP AG. All rights reserved. 18Confidential

Data Allocation Statistics – Hierarchical Views

• Showing space consumption with

different views, such as

• Product

• System

• Application Area

• Document Type

• Archiving Object

• Table

• Index

© 2011 SAP AG. All rights reserved. 19Confidential

Data Allocation Statistics – Summary Dashboards

Navigation AreaTime range Selection

Chart / Graphic Area

Technical Details

Dashboard Area &

View Selection

System Grouping

options (e.g. via

technical scenarios /

technical systems)

© 2011 SAP AG. All rights reserved. 20Confidential

Data Allocation Statistics – History View

Granularity of Data (e.g.

month / week)

Customizable selection

of time frame

© 2011 SAP AG. All rights reserved. 21Confidential

Data Allocation Statistics – Top Consumer Analyses

Focus on different key

figures (absolute, relative

growth rates)

Different analysis

dashboards available per

default

Available in all views

across the hierarchy

(products, systems,…)

© 2011 SAP AG. All rights reserved. 22Confidential

Data Allocation Statistics – Archiving Object Views

• Analyses of complex archiving

objects across a landscape (*)

• Space consumption

calculation based on

archiving object

• Easy identification of

synergies

• Detection of missmatch

between systems (or gaps in

global concept)

(*) Analysis programs are to be configured and scheduled on each system

Portion of Archiving

Object on System Level

Distribution of

Landscape Size per

Archiving Object

© 2011 SAP AG. All rights reserved. 23Confidential

Data Allocation Statistics – Deviations Analysis

• Automated identification

of objects showing

exceptional size / growth

rates (e.g. compared to

last three months)

• Reveals potential issues

long before they become

critical (early warning

system)

• Gives enough time for

root cause analysis of

abnormal growth rates

© 2011 SAP AG. All rights reserved. 24Confidential

Data Allocation Statistics – Technical Classification

• Classification of data:

• Master data

• Transactional data

• System data

• Customizing data

• BW related data

Table Utilization Statistics

‘Which data is heavily used?’

‘Which data is not touched at all?’

or

© 2011 SAP AG. All rights reserved. 26Confidential

Table Utilization Statistics- Overview

Focus: Business Relevance

Extraction of all DB related activities for

tables (read, insert, update, delete)

Visualization of objects with highest

execution frequency

Easy identification of objects of most

important business contribution to be

covered in a global DVM Strategy

Focus: ‘Waste Detection’

Long term evaluation of objects which

show no indication of being used

Detection of old data which is not required

anymore (migrated data, obsolete business

functions)

© 2011 SAP AG. All rights reserved. 27Confidential

Table Utilization Statistics- Summary Dashboards

Granularity of Data (e.g.

month / week / day)

Direct access to different

preconfigured

dashboards

Toggle for display of

specific key figures only

Details about all DB

operations (read,

change, delete

operations etc.)

© 2011 SAP AG. All rights reserved. 28Confidential

Table Utilization Statistics- Top Used Dashboards

© 2011 SAP AG. All rights reserved. 29Confidential

Table Utilization Statistics- Not Accessed Data

Selected data object

level (e.g. document

type)

Timeframe for Analysis

Related Size of unused

data objects

(potentially to be deleted)

System specific

contribution

Time Based Distribution

‘How mature is my data’?

or

© 2011 SAP AG. All rights reserved. 31Confidential

Time Based Data Distribution - Overview

Focus: Decision Making

Understand the ‘Age Footprint’ of your

system landscape

Identify areas of ‘mature’ data as a

prerequisite for archiving or deletion

discussions

Reveal lacks in data quality (e.g. data old

enough for archiving, but still in the

system)

© 2011 SAP AG. All rights reserved. 32Confidential

Time Based Data Distribution - Dashboards

Granularity of Data (e.g.

month / week / day)

Level of Details

(Year -> Month)

Details about all DB

operations (read,

change, delete

operations etc.)

© 2011 SAP AG. All rights reserved. 33Confidential

Time Based Data Distribution - Dashboards

• System overview enables the

identification of systems relevant for

the scope of a planned DVM project

• High level indications for first

discussions on global residence

time definitions

Details on document type level

help to involve all related

stakeholders for follow up

planning

Valuable input for starting

deeper analysis on saving

potential

Best Practice Document

‘What is this data good for’?

‘What options do I have do get rid of it?’

or

© 2011 SAP AG. All rights reserved. 35Confidential

Best Practice Document Generation - Overview

Focus: Technical Blueprint

Collects all necessary background

information for the selected objects

(such as application/process assignment,

business background, related tables)

Identify linkage between selected object

and related and dependent tables

Reveal all possible data reduction

possibilities (deletion / summarization /

avoidance / archiving)

Automatic analysis and detection of most

relevant archiving / deletion object

Calculates a saving potential for selected

objects (if applicable) based on given SAP

Best Practice residence times

© 2011 SAP AG. All rights reserved. 36Confidential

Best Practice Document Generation – Guided Preparation

In order to start a self

service nearly no

technical knowledge is

required

A step-by-step process

flow helps to run any

kind of analysis

Various options help to

focus on the objects

which require a deeper

analysis

© 2011 SAP AG. All rights reserved. 37Confidential

Best Practice Document Generation – Service Session

The left side of the session

contains the check tree

structure. Intention is to

perform each step in the

sequence they are

presented, start at the top.

This sections gives you

the purpose of the check

plus the instructions how

to perform it

Depending on the object

chosen the relevant DVM

methodologies are

presented dynamically.

This is the working area,

where you perform the

actions outlined in the

instruction pane above.

© 2011 SAP AG. All rights reserved. 38Confidential

Best Practice Document - Detailed Analysis of an Object

A standard analysis shows the time based distribution of data. More complex analyses can even

show the status of the data, avoidable, deletable, archivable or not. Different tabs present data

from individual tables or combinations of tables.

© 2011 SAP AG. All rights reserved. 39Confidential

Best Practice Document – Report (Contents)

Depending on the objects chosen in the

session, the resulting report reflects the

checks performed.

© 2011 SAP AG. All rights reserved. 40Confidential

Best Practice Document – Report(Business Background & Data Reduction Measures)

Based on the relevant DVM methodology, a

separate chapter is delivered through the

best practice report.

© 2011 SAP AG. All rights reserved. 41Confidential

Best Practice Document – Report(Archiving Information & Saving Potential)

The automated evaluation and

calculation of the reduction

potential based on best

practice.

Potential Savings

‘What would I save if…’?

or

© 2011 SAP AG. All rights reserved. 43Confidential

Calculation of Potential Savings - Overview

Focus: Input for Discussion with

Business Owners

Provides an environment to visualize the

effect of archiving (what-if prediction)

Simulation of different residence times

possible (aggressive – moderate -

customer specific)

Reveal all possible data reduction

possibilities (deletion / summarization /

avoidance / archiving)

Automatic analysis and detection of most

relevant archiving / deletion object

Calculates a saving potential for selected

objects (if applicable) based on given SAP

Best Practice residence times

© 2011 SAP AG. All rights reserved. 44Confidential

Calculation of Potential Savings - Dashboards

Easy Identification of

areas for improvement

Can be used for decision

making or quality

checking for archiving

© 2011 SAP AG. All rights reserved. 45Confidential

Calculation of Potential Savings - Dashboards

Archiving Information

‘What archiving activities are ongoing?’

or

© 2011 SAP AG. All rights reserved. 47Confidential

Archiving Information (Statistics) - Overview

Focus: Monitoring of Archiving Progress

Monitoring of archiving and related deletion

activities

Global landscape wide reporting about

technical achievements in terms of

archiving statistics

Identification of areas which are not

following global DVM standards and

guidelines

Input for cross checking if archiving

activities match with forecasted values

Easy prediction of ‘where would we end up

if no archiving would have taken place’

© 2011 SAP AG. All rights reserved. 48Confidential

Archiving Information (Statistics) - Dashboards

Easy Identification of

areas for improvement

Can be used for decision

making or quality

checking for archiving

© 2011 SAP AG. All rights reserved. 49Confidential

Archiving Information (Statistics) - Dashboards

• Flow charts show the progress of activities and

achievements (e.g. archived and deleted data)

• Trends and missmatches can easily been

identified to intensify DVM measures

Efficiency & Benefit Reporting

‘Do I do the right things?’

‘Do I do the things right?’

or

© 2011 SAP AG. All rights reserved. 51Confidential

Efficiency & Benefit Reporting - Overview

Introduction of Management KPI

Focus: Decision Making

High level KPI for IT Management

Supports scope definition of a DVM project

Determination of business growth rate

Calculation landscape’s growth rate

Easy detection of mismatch

Focus: Improvement Measurement

Trend Analysis for IT Management and

Project Team

Monitoring of improvements achieved by

various DVM measures

Visualization of benefits and efficiency of

current strategy

© 2011 SAP AG. All rights reserved. 52Confidential

Efficiency & Benefit Reporting – Management Dashboards

DVM KPI Dashboard

(Is my DVM process running well?)

• High level management / project lead

dashboard

• Introducing DVM KPI (derived from SUGEN)

• Provides simple view on ‚Quality‘ of DVM

Business Volume <-> Technical Growth

(Is my technical growth in sync with

business growth?)

Provides insights into the business volume

and related landscape growth

Enables the identification of mis-matches

and planning of follow-up actions

© 2011 SAP AG. All rights reserved. 53Confidential

Time Based Data Distribution - Dashboards

Business Volume related

calculation can be enhanced

with customer defined tables to

be considered

Configured

Management

Dashboards

Automated KPI

measurement per month

Available measurement

time range

© 2011 SAP AG. All rights reserved. 54Confidential

Time Based Data Distribution - Dashboards

Detailed Statistics &

History for DVM KPI

Business growth rate

compared to technical

system growth

Business growth rate

compared to technical

system growth

Configuration Procedure

© 2011 SAP AG. All rights reserved. 56Confidential

Configuration Procedure - Overview

Introduction of Guided Procedures

Focus: Reduced effort in Installation and

Configuration

New scenario established in SAP Solution

Manager Configuration -> Data Volume

Management

Enables mass configuration of systems

Most administration and configuration

tasks fully automated e.g.

– Activation of BI Content

– Prerequisite checking for all systems in scope

– Activation of extractors

– Downloading and applying of latest DVM

content

Execution of Self Services

© 2011 SAP AG. All rights reserved. 57Confidential

Configuration Procedure - Example

For the whole setup of the

technical infrastructure five

simple steps are to be

performed

Each step provides an

embedded documentation

about the purpose of each

steps and its related

activities

All well defined systems

known to SAP Solution

Manager are offered for a

mass setup of the DVM

environment