01 national bcm program

1Singapore Business Federation

Implemented 1st December 2008

Resilience is the winning formula for your Organisation

National BCM Focal Point

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1. BCM for Industries - Singapore, A trusted Global Asia Hub

- Building Resilience Capability

2. Overview of National BCM Programme- Background- Online Resource Library

3. BCM for Enterprises- Why is BCM important?- Supports


Agenda :

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Singapore rank 1st globally in…

Open economy brings inbusiness opportunities but also business risks.

BCM for Industries

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World Best Airport

World Busiest Seaport

World Class Biomedical Science Hub

BCM for Industries

World Class Tourism Hub

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• Workplace Risk Injuries & Death Huge monetary losses & stoppages of work

• Service Integrity Loss of equipment Shortage of skilled workers Loss of access to infrastructure/office Loss of support from service partners Power failure Haze Continue evolving of Flu Pandemic: SARS, H1N1, NDM-1

Workplace Safety

Service Delivery Risk

3rd Party Liability

Potential Risks in Industries

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Process Disruption in Industries

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Singapore Marine is one of the key important player.

#1 globally in Floating Production Storage Offloading (FPSO) conversion

70% world market share

70% of jack-ups60% of semi-subs

20% of ship repairs 20% of OSVs & AHTs

Largest Asia Pac mfg location for O&G equipment

Marine Industries

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Fire resulting damage to asset

Manpower shortage

Workplace Accident



Business Continuity Management is about :

It’s a systematic and integrated approach that allow the organisation the ability to proactively prepare,

respond and recover from all form of disruptions that may affects indefinitely to your business operations.

Overview – The National BCM programme



7th November 2008

Deputy Prime Minister Jayakumar

“.. the Government views corporate resilience as a national priority..

Singapore’s fortunes and continued progress is tied to a safe and secure environment…..……to enhance corporate resilience in Singapore, selected Government or public agencies will consider tenderers' level of BCM-readiness as part of the procurement process. This will encourage companies supplying essential services to Government to adopt BCM measures. It will also provide the government with an added level of confidence that essential services would not be disrupted. In the longer term, we will look at moving towards preferring suppliers of essential services which are BCM-ready during our procurements.

Source-Spring Singapore: www.spring.gov.sg

SPRING Launches BCM Standard

SS540 on 31 Oct 2008.

National BCM Focal Point

Overview – The National BCM programme



A BCM ready organisation is able to be recognised as a reliable and sustainable business partner-• Enhance business

reputation and consumer confidence

• Protect assets and the business infrastructure

• Maintain operations and minimise financial impact during crises

Firm Level:

Differentiate

A BCM-ready private sector will help enhance Singapore's reputation as a Trusted Hub for reliable and quality service.

Industry Level:

Trusted

Overall corporate preparedness for crises will collectively enhance nation’s resilience to crises

National Level:

Security

Overview –The National BCM programme

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Bring about greater awareness of BCM and its importance in ensuring resilience in enterprises.

Enhancing accessibility of critical resources to encourage companies to adopt a more pro-active position towards SS540:2008 certification.

Provide support to enterprises in their adoption of BCM practices.

BCM Online Resource Library

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The BCM Diagnostic Tool was meticulously crafted as a “self-help” diagnostic tool to increase individuals’ and enterprises’ awareness of the business significance of BCM and to encourage enterprises interested in embarking on the BCM Programme to take a more pro-active position in assessing their enterprise’s current level of BCM readiness positioned towards SS540:2008 certification.

BCM Diagnostic Tool



Is BCM new ?• Service Level Agreement (SLA)• Key Performance Indicator (KPI)• Liquidity Damages (LD)• Legal Contracts• Letter of Guarantee

BCM for Enterprises



Benefits :

• Sustainable productivity• Business differentiation• Safeguarding reputation & branding• Valuable & Reliable business partner• Maximising efficiency & minimising disruptions• Protect business revenue• Attract more business opportunitiies

BCM for Enterprises



Normal

Duration

• Assuming the company annual turnover = S$100million• Company revenue loss during disruption = S$7.69 million

Disruption to recover is 4 weeks

BCM ROI:

BCM for Enterprises



Normal

Duration

• Company revenue loss during disruption = S$3.845million• Business ROI improved by = S$3.845 million plus opportunity cost

Disruption to recover reduced to 2 weeks after BCM treatment

BCM ROI:

BCM for Enterprises

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Risk Analysis & Impact analysis

Typical BCM Road Map for Enterprises

Setup BCMDevelop BCM

strategy & Plan

Simulate & exercise

Certification & maintenance

BCM for Enterprises

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Resource InvolvementCapital ($)

Time Line

3rd Party BCM Consultant

Project Team(Dedicated)

Management Support

$7,500 to $10,000After defraying the cost by (up to 70% as of 2010) by SBF + SPRING

A good BCM consultant to guide the process

Typical Timeline of 4 months to 8 months

Project Leaders & support from Managers

from all departments

BCM for Enterprises

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BCM Certification

Provide assurance that the preparedness, response and continuity management is in place and that companies are able to continue delivering their key products and services even during a disaster, and survive thereafter.

BCM SS 540

Certification

Supports BCM’s Risk Analysis & review Helps in formulating the RM Plan. Companies implement the RM programme and are assessed by approved independent auditor

bizSAFE Lvl 3

BCM Certified &

bizSAFE Lvl3

Outcome

BCM + BizSAFE level 3

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SMEs or larger companies can apply for support to defray part the cost of obtaining SS 540 certification of up to 70% (for 2011). Coverage includes • Salary/training of staff involved in the BCM certification project• Cost of engaging 3rd party consultancy to support SS540 or equivalent certification• BCM certification cost• IT hardware/ software needed to implement BCM

BCM Funding Supports

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SMEs or larger companies can apply for support to defray part the cost of obtaining SS 540 certification of up to 70% (for 2011)


Category 1- SMEs*Small and medium enterprises (SMEs) can get up to 50% subsidy to be certified in the Singapore Standard (SS540) in Business Continuity Management.

*( at least 30% shareholding is local, Group turnover not more than $100million or Group staff less than 200)

Category 2- Consortium**Larger businesses forming consortiums with SMEs critical to their businesses can get up to 70% subsidy to be certified.

**(Forming consortium with at least 2 local SME business partners/suppliers. For bigger consortium, the general guideline will be to have half the group comprises of SMEs.)

Criteria for Enterprises

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Since its inception in 1968, Teckwah has evolved from a producer of plain paper boxes to a group of companies providing a wide range of turnkey services and products unique to the industry.

Today, with manufacturing plants in Singapore, Malaysia, Indonesia, China, Taiwan, Thailand, Korea and Australia, Teckwah is in a position to offer its clients cost-effective solutions to suit their individual requirements .

“ The SARS Pandemic in 2003 had set us thinking deeply on how we could continue to be in business if something suddenly hit us.

We need a structure and procedures that enable us to recover our business systematically while we are still addressing the disaster.

It is not easy to embark on Business Continuity Management journey. But, it is not insurmountable.

With our perseverance, professional help from the consultants and funding from SPRING Singapore, we were certified to SS540 in Q4 2009.’

Teckwah Industrial Corp Ltd

“Being certified to SS540 will not bring immediate growth to our business. But we are better prepared in time of disaster.

And eventually, this will enhance the confidence our customers have in us and entrust us to provide more solutions for them”,

Mr. Thomas Chua, Chairman & Managing Director, Teckwah Industrial Corp Ltd.

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“The BCM SS540 standard provides guidelines for us SMEs to keep our businesses going ahead full-steam. Achieving BCM certification helps companies like us set up procedures for making proper and sound decisions. The methodologies instilled also apply in other aspects of our business operations and planning. I strongly encourage all SMEs to come forward, adopt the BCM SS540 and experience the benefits that being certified can provide.”

Managing Director, Mr. Gunasegeran

Just R Transport Enterprise

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please contact SBF at: Email: [email protected]

TEL: 6827 6828

For more info on SS 540:2008Please go to

http://www.singaporestandardseshop.sg

Information about the National BCM & the Flu Pandemic Business Continuity Guide

can be found at www.bcm.org.sg


01 national bcm program

Education