© Zurich Financial Services Analysts´ day 2001

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Annual results 2000Highlights

Rolf Hüppi

Chairman and CEO of Zurich Financial Services

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Key messages

• 2000 financial results were disappointing with normalized earnings at USD 2.1 billion

• USD 1.8 billion to USD 2.0 billion normalized net income expected for 2001 due to further transformation costs and weaker financial market conditions

• 2000-2001 is a transition period post-unification

• Remedial actions are decided and now in process

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2000 results

Normalized net income 2,096 2,218 -5.5%

IAS net income 2,328 3,264 -28.7%

Per share data in CHF

IAS earnings 46.27 57.65 -19.7%

Normalized earnings1 41.66 39.19 6.3%

Proposed dividend 17.15 17.15 -

1) Pro-forma EPS based on net income with normalized capital gains, fully diluted2) Restated

In USD million 2000 19992 % change