DO NOW

Think of a coach teacher or boss with whom you particularly liked to work with.

Why did you like working with them?

ROLE AND WORK OF MANAGERS

Who is a manager?

Management is the process of accomplishing the goals of an organization through the effective use of people and other resources.

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WHAT DO MANAGERS DO?

What are the five management functions? planning organizing staffing implementing controlling

SLIDE 3

PLANNING

Planning involves analyzing information, setting goals, and making decisions about what needs to be done.

SLIDE 4

ORGANIZING

Organizing means identifying and arranging the work and resources needed to achieve the goals that have been set.

SLIDE 5

STAFFING

Staffing includes all of the activities involved in obtaining, preparing, and compensating the people who work for a business.

SLIDE 6

IMPLEMENTING

Implementing is the effort to direct and lead people to accomplish the planned work of the organization.

SLIDE 7

CONTROLLING

Controlling determines to what extent the business is accomplishing the goals it set out to reach in the planning stage

SLIDE 8

MANAGEMENT LEVELS

Top management Middle management Supervisors Management by others

SLIDE 9

TOP MANAGEMENT (CEO, COO, PRES. VP)

Executives are top-level managers with responsibilities for the direction and success of the entire business.

They set long-term direction and plans. They are held accountable for the profitability

and success of the business. Executives spend most of their time on

planning and controlling activities. Executives are responsible for the work of all

other managers and employees.

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MIDDLE MANAGEMENT

Middle managers are specialists with responsibilities for specific parts of a company’s operations.

Marketing, information technology, customer service manager, operations manager, and human resources manager

They must coordinate their work with other managers.

Much of their time is devoted to organizing, staffing, and implementing functions.

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SUPERVISORS

Supervisors are the first level of management in a business. They are responsible for the day-to-day work of a small group of employees.

They may have non management duties in addition to their management work.

They spend most of their time on the implementing management function

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MANAGEMENT BY OTHERS Employees who are not managers may

complete work that seems to be a part of one of the management functions.

Employees plan and organize their work. They might take part in hiring and

training new employees Without authority and responsibility, the

work of an employee is not considered management.

SLIDE 13

WORK TEAMS

Many companies organize employees into work teams. Those teams have both authority and responsibility for much of their work.

Some experienced employees are asked to serve as leaders in their work group.

Both situations are effective ways for employees to develop management skills. SLIDE

14

http://www.youtube.com/watch?v=Pht8Xzh71MU

5 things every manager must know

http://www.youtube.com/watch?v=-5cCXc05cE0

3 characteristics of a great leader

CHECKPOINT

What are the differences among the three levels of management? Top-level managers are executives with

responsibilities for the direction and success of the entire business.

Middle managers are specialists with responsibilities for specific parts of a company’s operations.

Supervisors are first-level managers who are responsible for the work of a group of employees.

SLIDE 16