© the hpo 2003. introduction – who are we? virtual organisation set up to use systems and process...
TRANSCRIPT
© The HPO 2003
© The HPO 2003
Introduction – who are we?
• Virtual organisation
• Set up to use systems and process thinking as a strategic management tool • Like minded individuals and partners to provide the necessary expertise
• Interested in the future and not the past
• Used to challenging the ‘Status Quo’
‘We do it with you and not to you’
© The HPO 2003
Introduction – what we do ?
The HPO helps clients:
• Develop, maintain and improve their business effectiveness • Focused on activity that supports business objectives
• Learn, challenge and change for the better.
How ?
• By creating win:win relationships
• Using a range of innovative, results based, products and services
• Supported by systems and process thinking as the business framework
• Sharing knowledge as required
‘Create value for and with clients’
© The HPO 2003
Partnerships
HPO works in partnership with:
BSI Management Systems to deliver auditor training:
- Annual programme of events for Process Management Auditing- Public and tailored in-house events
BSI Business Information:- 230 workshops 2,500 delegates- Launched Systems and process thinking- 3 books published including ‘ Auditing effectiveness’
Salford University Business School- Creation of standard on Corporate Social Responsibility
‘Our customers are partners ’
© The HPO 2003
Partners and clients
HPO Clients include:
Accuride International Allen and Overy Astraseal Windows
AVX Balfour Beatty Bisley Office Equipment
British Standards British Waterways Cigna
Coda Scisys Domnick Hunter Dow Corning
EDS/Memorex FFP Packaging Solutions Frans Maas
General Mills Heinz HUF UK
Karcher L’Oreal Lancashire Property Group
Network Rail Norton Engineering OKI Technology
Palmer and Harvey McLane RAC Raynesway Construction
Royal Free Hampstead NHS Rural Payments Agency Siemens
Soleco (Florette) South Devon NHS Trust Weeks Consulting
Westminster Dredging
‘..and many more organisations from forward thinking start–ups to multinationals ‘
© The HPO 2003
System and process thinking
A system is a collection of processes that delivers results
Business results
Innovation / inventions
The law & other
regulations
Demographic & social changes
The market for your products
Government
policy
Products
Regulatory compliance
Environment
Shareholder
value
Satisfiedcustomers
AnalyseManage change
Learn
© The HPO 2003
Risk Management
Inputs Outcomes / results
LearnChange
Team development
Performance reviews People Competence
Asset management
‘Developing the system develops the business
Managing the impact on system and process management
Standard implementation
Assessment
© The HPO 2003
The ‘systems thinking’ journey
Process basedmanagement
Systems thinking
Management systems development
People skills development
Learning and change
Corporate Governance
Corporate Social Responsibility
Real world interventions that change real world businesses
© The HPO 2003
Contact details
Web resource centre: www.the-hpo.com
Tel. +44 (0) 1604 470 837 Fax. +44 (0) 1604 510108
34 Booth Lane SouthNorthampton
NN3 3EP United Kingdom
We are here to help……….please get in touch