job success is your responsibility chapter 9. job success is your responsibility objectives ...
TRANSCRIPT
Job Success Is Your Responsibility
Chapter 9
Job Success Is Your Responsibility
Objectives Explain the relationship between your attitude,
future job satisfaction & career success Describe the procedures for beginning a new job &
list several of the employer’s expectations Describe a suitable appearance for a job & explain
the importance of being present & punctual Explain the purpose of a company’s policies &
procedures
Attitude Makes A Difference
The attitude you bring to your job will influence your feelings of job satisfaction & your career succes
Attitude is the way you think about things and act towards others
The most important factor in job success is positive attitude
Positive Attitude is showing interest and enthusiasm about something.
Chapter 9.1
Attitude Makes A Difference
Ways to show a Positive Attitude
View world as a friendly place Be accepting to Others Take responsibility for you decisions Be honest in expressing thoughts &
opinions Control your feelings Be open to suggestions for improvement
without being angry
Chapter 9.1
Attitude Makes A Difference
Negative Attitude is when you view a job or something as drudgery or as a responsibility that must be fulfilled.
A Negative Attitude is displayed when someone
Complains or uses sarcasm Is critical and blames others for their
problems Are careless at work or has poor work habits Shows indifference to the needs of other
people
Chapter 9.1
Attitude Makes A Difference
How Attitudes Are Formed
Attitudes are learned in early childhood from parents, siblings, relatives and friends
When you are assigned chores you are learning values and responsibility
Media such as magazines and tv influence your attitudes & opinions as you get older.
What positive attitudes do you learn from media?
Chapter 9.1
Attitude Makes A Difference
How Attitudes Are Formed
Competence is being capable to do something
Interdependence when you depend on a group and a group depends on you
Chapter 9.1
Beginning A New Job
On the Job – Your Expectations
Your job (aside from tasks) is to learn & perform the duties you were hired to perform at or above the expectations of your employer
Learn the protocol & etiquette of the organization Protocol means rules or expectations Etiquette means manners
Chapter 9.2
Beginning A New Job
On the Job – Your Expectations
Full Potential is your highest level of productivity
You will also have a Probationary Period which is a period of time at the start of your employment when you prove your ability to perform the job
Chapter 9.2
Beginning A New Job
On the Job – Stress of the 1st Week
Stress is unavoidable, especially the first few weeks on the job Stress is emotional tension
The more you learn at work the less stressed you will be
Job Orientation (activities & meetings to acquaint you with the company or organization) will also relieve stress. You may even receive a training manual or handbook
Chapter 9.2
Beginning A New Job
On the Job – Stress of the 1st Week
Stress is unavoidable, especially the first few weeks on the job Stress is emotional tension
The more you learn at work the less stressed you will be
Job Orientation (activities & meetings to acquaint you with the company or organization) will also relieve stress
Orientation Period is the first few weeks/months on job
Chapter 9.2
Laying Groundwork for Career Success
Success
Success is a favorable result or hoped-for ending A Wish, Need or Desire is fulfilled
PERSONAL VALUES DRIVE SUCCESS!!
Career Success may mean:Promotion Job Security Personal Satisfaction
Raise Recognition Fame & Fortune
Chapter 9.3
Laying Groundwork for Career Success
Lifestyle & Work
__Lifestyle Activity Effect On Job_______
Busy social life on weekend Tired at work on Monday
Emotional love relationship Mind is on personal concerns
Alcohol or drug use Job performance impaired
Personal business appointments Leaving work early
Being in debt for lifestyle Not dressing appropriately
Chapter 9.3
Laying Groundwork for Career Success
Orientation Period Time to learn what is expected, establish your
credibility & begin building your performance record.
Chapter 9.3
Laying Groundwork for Career Success
Morale Employers want to maintain a high level of
Morale which is your level of enthusiasm
Ways to demonstrate morale Carry out all aspects of your responsibilities Ask for tasks when current tasks are completed Work successfully, efficiently & effectively Show courtesy and respect for
co-workers/managers
Chapter 9.3
Laying Groundwork for Career Success
Your Supervisor and Closest coworkers will have considerable influence on your career success.
Show courtesy and respect for the expertise of your coworkers to build good working relationships.
Chapter 9.3
Laying Groundwork for Career Success
Chapter 9.3
Laying Groundwork for Career Success
Personal Appearance
Personal Appearance is how you present yourself
Dress codes are different from one company to another
Your appearance is a form of non-verbal communication.
It reveals self-confidence, personal pride & image.
Chapter 9.3
Laying Groundwork for Career Success
Appearance
Your appearance is non-verbal communication.
It reveals your personal pride, self-confidence & image.
Your appearance should be in keeping with the public image of your company.
Chapter 9.3
Laying Groundwork for Career Success
Image Consultants are people who help others project a desired image
Before you start your new job take an inventory of your wardrobe and make a list of possible clothing items you may need.
Chapter 9.3
Laying Groundwork for Career Success
Being There: Attendance
Attendance & Punctuality are a big part of preparing for career success. (Your teachers expect this because they know your bosses will too!)
Your absence could affect other workers’ ability to proceed with their jobs. They may be required to perform your assigned task in order to complete a task.
Chapter 9.3
Laying Groundwork for Career Success
Being There: Attendance
Legitimate Absence is one that occurs when an employee must miss work for an acceptable reason. Let your employer know as soon as possible if
you will be absent!
Chapter 9.3
Laying Groundwork for Career Success
Being There: Punctuality
Your employer will expect you to be ready to work at starting time and stay until quitting time.
You should take no more thank the allotted time for lunch or breaks. Breaks are typically 10-15 minutes.
Scheduled breaks – rest periods provided by employer to take a time out (used to socialize, eat, etc)
Chapter 9.3
Laying Groundwork for Career Success
Being There: Punctuality
If getting to school is tough now, imagine working longer (full-time) with less breaks or friends to talk to and higher expectations….It will help to:Get enough sleep Buy a lighted alarm
clockPick out clothes night before Keep keys near
purse/walletPut lunch together night before Time yourselfRead newspaper at lunch or in p.m.
Chapter 9.3
Laying Groundwork for Career Success
Being There: Punctuality
Policies & Procedures are a set of rules established by your organization/employer to meet their unique needs, purpose & management system.
Policies provide a sense of order and eliminate confusion. They can also offer protection if things go wrong.
Chapter 9.3
Laying Groundwork for Career Success
Being There: Punctuality
Much of your job success will depend on how well you follow the policies of your employer.
Failure to follow the policies could result in termination of your employment!!
Chapter 9.3