© 2015 skillsoft ireland limited café middle east jerry nine, chief operating officer november,10,...

© 2015 Skillsoft Ireland Limited


Café Middle East

Jerry Nine, Chief Operating Officer

November,10, 2015


Skillsoft Strategy: Unparalleled Performance Development Solutions

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Improve the performance of organizations by improving the performance of their people

Trends Driving our Strategy 1

© 2015 Skillsoft Ireland Limited 4

The Millennial Stampede is Changing the Workforce

• Since 2011, approximately 10,000 Baby Boomers have turned 65 every day.• Millennials will make up nearly half of the working population by 2020.• They have an appetite for continual development; No tolerance for poor UX.


By the year 2020, there will be 85 million fewer skilled workers than businesses

need to succeed.

The Global Economy Is Still Challenging


Huge gaps in leadership programs at all levels

Only 48% of CXOs say their direct reports have the skills to become part of the C-Suite in their organization

Fewer than 10% of the organizations have programs focused on developing Millenials to lead.

1. Source: Deloitte Confidence Report 20142. Source: Delotte Global Human Capital Trends 2014

Across all levels, 75% state that their programs are not very effective.


It will become impossible to hire yourself out of a skills gap.

The biggest challenge is yet to come

For some industries, that time has already

arrived.


How the Self-Developing Organization Came Together

Fully integrated

HCM

TalentManagement

Learning

elixHR®

Business performance

Informal Collaborative

Learning

Corporatetraining

Talent accelerationTrue integration with human

capital management processes

Learning-centric Talent Expansion

NOWConvergence of

HCM and elearning

2016: Self-Developing

Organization

2015Unified Next

Generation Platform

Continuous Learning and Talent

Ecosystem

Cloudaccelerates opportunity


A pioneer in the field of learning and talent

managementwith a long history

of innovation.

We provide cloud-based learning solutions for

our customers worldwide, who range

from global enterprises, government, education to mid-sized and small

businesses.

• Depth & Breadth: comprehensive HCM, Talent and Elearning

portfolio

• Expertise: 1,100 tenured client facing experts

• Market Leadership:

• 7,000 Customers

• Innovation:

• $75m R&D invested annually

• Flexibility: adaptable offerings and business terms

• Thought Leadership: best of breed without aggregation

• Quality: repeatedly recognized and awarded

• Global Reach: present in 83 countries, support for 20+ languages

• Customer Service: extremely high loyalty, year after year

• Results: proven track record for business impact and ROI

• In April 2014, Skillsoft was acquired by Charterhouse Capital

Partners LLP

• In October 2014, Skillsoft acquired SumTotal Systems

• In May 2015, Skillsoft acquired Vodeclic

Skillsoft + SumTotal + Vodeclic

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Commitment to R&D and Innovation

Most Significant Cloud-Based Learning Investment

in R&D

$75M/year650 global staff

Award WinningRecognized Industry

Innovator

Committed to Listening to Customers


Skillsoft Investments Over Last 4 Years Enables Company to Deliver Ongoing Value to its Customers

Subject Matter and Language Coverage Expansion

Updating and Adding New Topics

2011: 565 new Courses



Localization of 450+ courses in German, Spanish, and

French


• Alignment with key industry certifications and professional accreditations

• Broad support for 508 Compliance and other industry requirements

Continued Growth of Books 24x7 ® Library

2011: 3,694 new Books

2012: 3,694 new Books

2013: 3,800 new Books

Collections in German, Spanish, and French

2014: 3,668 new Books

• Broad and deep coverage of both foundational and emerging business and technology topics

Leadership Videos & Live Events

2011: 442 new Videos



> 100 key videos available in 9 languages


• Engaging and easy-to-use content from prominent gurus and practitioners and business school faculty

IT, Technology, & Desktop Applications

2013: 4,000 new Videos

2014: 9,500 new Videos

3-5 minute performance support videos covering many IT Professional and

End-User subjects

• Practical knowledge from highly-credentialed subject matter experts and instructors


Skillsoft Investments Over Last 4 Years (Con’t…)

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Ongoing Evolution of Content Models

• Content from recognized experts

• Curated presentation of short, rich-media content focused on critical workplace competencies

• Focus on Leadership, Sales, and Professional Skills

Targeted blended learning environments for easy content

deployment

• 13,500+ Performance Support Videos (16,000+ more scheduled for 2015)

• Audio Books

• Expert IT courses

• Virtual Practice IT Labs

New delivery formats and asset categories

• 95% of content assets are tablet enabled

• 60,000+ Books & videos available on smartphones

• Output of Skillstudio and Dialog Design is tablet enabled

Mobile


Skillsoft Investments Over Last 4 Years (Con’t…)

Industry-Leading Core and For-Fee Services Organization

• Customer Success Consultants & Learning Program Architects

• Expert advisors before, during and after implementation

• Certified, experienced professionals

• Comprehensive best practices, tools and methodologies

• Application Engineers• Technical/deployment planning• Integration advisor

• Customer Support Desk• Global 24/7 learner and administrator product assistance

• Email, phone, chat access options

• Core services included free of charge

Core Services

• Functions as an extension of customer team, virtual or on-site

• Solutions customized to meet exact needs

• Learning Strategy and Transformation

• Blended Learning Program Design

• LMS Site Administration• Product Support Services

Solution Services

• Custom• Consultative Services for

curriculum design, content design, and content development best practices

• Service industry solutions• A variety of delivery, authoring,

and technology options: • Full course development or

customization of existing courses

• Integration• Integration with third party

HCM, Core HR and other enterprise platforms

• Scoping design, project management

Custom and Integration Services

On-going Investments in People, Tools, & Methodologies

New Courseware Experience 2


Today’s Generation of Users

Should be as easy as playing video on YouTube.

…entice me, challenge me, inspire me, entertain me, make it fun.

Don’t waste my time, get me right to the bit of content that I need.

My needs might vary at anymoment, I might want to dig deeper, or see additionalrelated resources.

I want to get in and out And go back later and resumemy training process.

Show me how I am doing, especially in certain areas such my compliance courses.

Help me to learn from othersand inspire others with what I have learned.

Help me to apply learningsin my job and show me howothers have applied it.


New Course Experience

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Interface: modern and redesigned Simpler interface puts content above

all other elements Tab navigation has been replaced by

a slide-out side menu Clearer course completion workflow Easier to access key resources like

Job Aids and Mentoring

• Complete redesign of course experience

• Planned release for Dec 15 / Jan 16

2016 Plans


New Course Experience

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Course navigation more efficient

Place in course indicator

Tests appear inline in the Table of Content

Lesson and topic durations are clearly displayed

Assessments enhanced to support remediation Failed topics Retake entire test or only the questions failed

Technology Skills 3


• Apple Swift, Cocoa, Objective-C• Javascript Libraries (Node,

Underscore, Grunt, Angular)• VisualForce/Force• Java SE8• Visual Studio 2015• MVC5 & 6• Git, Xamarin, F#• Scala & Scalding• Scrum, Waterfall• Software Testing

Software Developer

• Data Science• R Programming• Data Visualization, Tableau• Hadoop Development,

Ecosystem and Operations• Apache Spark, Kafka, Maven• MySQL• Microsoft SQL Server 2014• Business Intelligence (BI)• Oracle Database 12c

Big Data & Database

• Windows Server vNext (new features)

• Powershell• Cisco (Data Center, Security,

Collaboration)• Juniper Networks• Software Defined Networking

(SDN) Fundamentals

Networking

• Cloud and Networking Security• Defensive Programming

(Javascript, Java, C#, C#, IOS, Android…)

• Mobile Security• Secure Account Management• OWASP Top 10• CISSP, SSCP, CSSLP

Cyber Security

• Microsoft Azure• Citrix (XenDesktop/XenApp)• VMWare NSX Network

virtualization, Workstation, Vsphere 6.0

• Microsoft Hyper-V• Virtualizing Enterprise

Desktops and Apps

Cloud & Virtualization

• Windows 10 / Windows Server vNext (new features)

• Red Hat Linux• Apple OS X Yosemite• Systems Center 2015, SCCM• Powershell• Docker• Puppet Labs, Chef, Vagrant

SysAdmin & DevOps

• Office 2016• Office 365• Windows 10• Google Apps• iPhone/iPad IOS8

End User Applications

Over 16,000 videos and 850 courses


IT, Technology & Digital Skills

• 3,800 new videos and 193 new courses released in Q2

• Released 4 new Virtual Classroom courses• Launched the Vodeclic IT Professional

solution, deploying thousands of Skillsoft IT videos via the Vodeclic learning platform

Recent Product Releases

Continuing the investment in our Technology portfolio

• 16,000 new videos and 850 new courses on a broad range of software applications and emerging technologies

• Continued expansion of our Live Learning and Virtual Practice Lab offerings

Video based courseware will adopt the new course experience planned for Dec ‘15.

2015 Plans

Provide an extensive portfolio of expert-led resources to help IT departments meet the needs of their organizations and support the performance and

professional development of their staff.


Vodeclic

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End to end solution for delivering video-based learning!

Platform:• Features include search,

learning timetables, badging, notepads, measurement and analytics

• Responsive design for access through mobile devices

• Vodeclic Digital Skills• Vodeclic IT Professional

Digital Skills:• Extensive video-based training

covering digital skills and cloud-based applications

IT Professional:• Extensive video-based training

covering the latest and emerging technologies for the IT professional


>25,000 how-to videos in English, French, Spanish, Portugues, Mandarin, and German

Vodeclic Digital Skills Courses in Six Languages!

Topics including social networking, videoconferencing, file transfer, multimedia design, operating systems and office productivity tools

Business Skills 4


• Effective Listening• Communicate with Diplomacy• Cross-cultural Communications• Difficult Conversations• Presentation Skills• Negotiating• Business Writing• Professional Networking

Communications

• Project Management for Non-Project Managers

• Personal Productivity• Running Effective Business

Meetings• Cross-Functional Teams at Work• Optimizing Performance on a Team• Customer-Driven Process

Improvement

Productivity

• Building and Maintaining Trust• Fundamentals of Working with

Difficult People• Interpersonal Communication• Workplace Conflict• Getting Results without Direct

Authority• Doing Business Professionally

Relationships

• Emotional Intelligence • Perseverance and Resilience• Decisiveness• Dealing with Organizational Change• Critical Thinking • Anger Management • Optimizing Your Work/Life Balance

Self Management

• Performance Management• Constructive Feedback & Criticism• Career Development• Workforce Generations• Diversity on the Job

Talent Management

• First Time Manager • Leadership Essentials• Coaching • Delegating• Employee Engagement• Managing Change• Business Execution

Management & Leadership


Business Skills Address a wide range of professional development needs throughout all

levels of the organization through multi-model learning solutions.

• New Six Sigma Yellow Belt certification courseware released

• Initiated development of first 50 courses in new video-based course model

• Professional Essentials College Certificate program launched


• Refresh business skills library with new video based courseware design

• Multiple 2-5 minutes video segments within a 30-minute course

• 50 course investment for 2015.

• Video based courseware will adopt new course experience planned for Dec ‘15.

• New PMI, SHRM, and IIBA courseware for updated certifications

2015 Plans

Leadership 5


Leadership - Skillsoft Leadership Advantage

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•English SLA refresh of 5 tracks

• German SLA release of 5 new tracks

•Customization improvements

•2.7 portal enhancements:

• Search across tracks

• Deep links to assets

• Automated Live Event updates

• Bulk publishing


Skillsoft Leadership Advantage 3.0

• Contemporary and responsive visual design

• Mid-2016 release

2016 Plans


Leadership - Leadership Channel and Live Events

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Video delivery of world class business authors, executives and consultants;

ideal for individual and group learning.

New visual style for Leadership Channel videos

Leadership Channel:

• 120+ new videos released year to date

Recent Live Events include:

• Power Poses with Amy Cuddy

• End the Status Quo, Start an Innovation Revolution with Lisa Bodell


Leadership Channel:

• 120+ new videos to release in second half 2015

• New visual style for videos going forward

• “Current” and “Classic” collections

Upcoming Live Events include:

• How to Build a Following Around Your Ideas with Dorie Clark

• Emotional Intelligence 2.0 with Travis Bradberry

2015/2016 Plans


Leadership – Continuous Leadership Journey

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12 month guided solution that delivers a high impact and time efficient learning process into the workflow of any busy manager.

Approach • Skillsoft curates video and book summary content

that aligns with your employees’ goals

• Content delivered monthly, and calendar reminders prompt participants to access insights

• Topics, content and templates can be updated to each organization’s needs

• Skillsoft Services team implements the program to ensure successful implementation

• A set of templates specifically developed for local, state and federal government employees, aligned to Federal ECQs

• 508 and WCAG 2.0 compliant format for all templates



Leadership - Women in Action

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Provides women leaders with quick, convenient access to learning content that promotes the development of leadership skills and addresses the unique challenges that women in business face.

• Curated collection of multi-modal training assets

• Women leaders invest just one hour each month to review short videos and book summaries, and participate in learning activities and reflective thinking exercises

• Content served on unique template that can be delivered via email, by calendar invite or hosted on a server

Approach

Mobile Learning App 6


Mobile Learning App Provide engaging access to content anytime and anywhere

iPhone and Android App

• Easy access to thousands of books, videos, audio books and summaries

• Personalized experience based on user’s areas of interest

• Full-text search

• SSO and Deep link support

• Localized experience in German, French, Spanish


Release 3 (Q4)

• Tablet optimized user experience

• Course support

• Synchronization of Bookmarks & Progress

• Notification enhancements

2015 Plans

Mobile

Tremendous value generated by the convergence of inspiring content, enterprise platform and talent!

Learning contentSocial Search

Portals Global

– Business Impact– Game-like Challenges– Simulations

Simulations

– Integrated Learning Portals

– Customer Content– Customized Content

Targeted

– Leadership Development

– Performance Support Videos for IT & Desktop

Video

– Live Learning– Expert Courses– Mentoring– Assessment – TestPrep

Exam Preparation

– Desktop– IT Professional– Business– Compliance– Books– Localized Products

Core Instruction

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CAFÉ Middle East – Thank You

Jerry Nine, Chief Operating Officer

November 10, 2015

© 2015 skillsoft ireland limited café middle east jerry nine, chief operating officer november,10,...

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