2015 global skillsoft

ALIGN

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PERFORM

Monday, May 18, 2015

7:30 a.m. 4:30 p.m. Global Channel Partner Summit at Perspectives

(Click here for detailed agenda)

10 a.m. 5 p.m. Registration Desk Open

1 p.m. 4:30 p.m. Learning Consultant Office Hours

1 p.m. 4:30 p.m. Full Length Workshop

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Skillsoft/SumTotal Workshop | Aligning Your Programs to Organizational Goals for Maximum Impact

Many practitioners struggle with the issue of alignment. They know it is important, especially to their senior leaders, but they have not found a practical way to get it done successfully. Consequently, it becomes difficult to secure funding (particularly repeat funding) for good programs.

Join us in the Alignment Workshop to explore what senior leaders really want to see and to learn how to achieve and demonstrate strategic alignment. We will begin with alignment of a program or initiative to a single goal, then explore programs and initiatives in support of multiple goals, and finally examine alignment at a department level to all organizational goals. Theory and practical guidance will be followed by case studies.

This workshop is designed to improve your business acumen, make you a better and more strategic business partner, and increase the impact of your programs. You will learn how to:

• Align programs and initiatives to organizational goals • Discuss alignment and expected impact with senior leaders • Show alignment and expected impact in reports • Manage the alignment processes

David Vance Executive Director Center for Talent Reporting

Monday Tuesday Wednesday Thursday

http://perspectives.skillsoft.com/2015/index.asp?id=agenda_channel

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Skillsoft/SumTotal Workshop | Tangible Outcomes for Building Blocks 1 and 2: Engagement and AlignmentThe best practices of organizational learning can be summarized into four building blocks: Engagement, Alignment, Adoption and Value. Learning programs centered around these four Building Blocks are poised to achieve desired business outcomes. This workshop will focus on the first two Building Blocks: Engagement and Alignment and includes best practices co-presented by a customer.

Engagement: Defining goals and success criteria are necessary to set the compass that defines the direction for the learning program.

• Discuss setting Goals and Objectives and review templates around defining Success Criteria • Best practices for engaging stakeholders and senior management

Alignment: Learn how well aligned learning programs include learning offerings designed to contribute to the growth agenda of the organization.

• Best practices on staying in tune with Business Units’ learning governance groups, and other functional groups • Understand how to link performance appraisals to learning without heavy IT infrastructure investments • Blended learning design best practices

Stacey Boyle, Ph.D.Vice PresidentClient ServicesVestrics

Ann CantrellLearning ConsultantSkillsoft

Benny RamosSenior Customer Success ConsultantSkillsoft

Paul ScottManagerLearning and DevelopmentUT Southwestern Medical Center

Skillsoft Workshop | Engage Learners FAST: Best Practices from Clients Who Launched Skillsoft in the Last Year

Have you ever been to a conference and didn’t know anyone and wished you had the opportunity to connect with individuals that shared the same successes and/or challenges that you have? This workshop is designed to bring together individuals who are new to Skillsoft or looking to partner with Skillsoft. You will hear success stories from customers who have implemented Skillsoft within the last year. Their experiences are all very recent and relevant to the information you may be trying to glean as you prepare to implement Skillsoft within your organization. During this workshop you will: • Hear customer success stories from on their successful program launches • Discover how others are breaking the rules by driving engagement in their new learning program • Walk away with a check list for implementation that will help you prove the success to your leadership

Amy MartinCorporate HR ManagerMenasha Corporation

Mac McConnachie DirectorTechnical Support Training StrategySalesforce

Irene PosyluznyHR DirectorShared Services - Talent DevelopmentNewalta

Ivonne SmithClient Engagement Global ManagerSkillsoft

Sharon SwatschenoHR DirectorMenasha Packaging Co

Sheri TreuManager, Organizational DevelopmentOrbis Corporation

2:30 p.m. 3 p.m. Networking Break


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Skillsoft Workshop | Skillport Reporting for BeginnersThis introductory workshops designed to enhance your understanding of Skillport Reporting. Attendees will follow along in Skillport and run their own reports seeing for themselves how robust yet simple Skillport reporting can be. In this workshop, you’ll learn:

• Key terminology and concepts to help you get started with Skillport Reporting • How to use the built-in report templates that ship with Skillport to create your own personal templates • Step-by-step directions for using filters to customize report templates to meet your needs • How to apply best practices to ensure that you get the most from your Skillport reports • How to export reports in different formats and set up report schedules

George CarlierProduct ManagerSkillsoft

Gary HartmanPartner Alliances ManagerSkillsoft

Deanna PetersonLearning ConsultantSkillsoft

Julie PitcherLearning StrategistSkillsoft

Skillsoft/SumTotal Workshop | Continuous Learning JourneyHow do you break the mold on event based and build it they will come myths to elearning? Learner expectations have changed and understanding the Forgetting Curve is pivotal to breaking the mold and understanding how to monetize elearning. This workshop will focus on the “how” of “how to break the mold”. You can expect to learn:

• Hands on exercises to learn how to minimize the Forgetting Curve • Introduction to tools to help with the “how” (Continuous Learning Framework, Checklist and/or Best Practices) • Attendee examples of existing programs or need • Begin the creation of, or convert to a continuous learning initiative and learn how to implement across various levels of the organization

Regis ChasseDirectorGlobal Curriculum DepartmentCapgemini University

Mindi ForthCurriculum Director & Product Lifecycle ManagerCurriculum DepartmentCapgemini University

Cindy MillerLearning StrategistSkillsoft

Kristin ShackelfordLearning StrategistSkillsoft

Skillsoft Workshop | Higher Education, State and Local Government Workshop Join us for our annual “Bean Bag” discussions in a relaxed environment while sharing challenges, best practices, and meeting your colleagues from across the country.

SumTotal Workshop | Optimizing the Customer Experience and Driving Revenue by Catering to the Extended EnterpriseHave you ever considered the power of extending your learning strategy across your customer, partner and vendor ecosystem? By connecting your extended enterprise to reliable, relevant learning with anytime access, you’re in the driver’s seat to profoundly impact critical business outcomes – including greater productivity, improved customer satisfaction and increased revenue. Join us for this informative, practical session that will bring together leaders from our sales and product organizations as they share some of the best practices and capabilities that enable delivering learning across your extended enterprise, including:

• Learn how you can leverage ecommerce capabilities to monetize your extended enterprise program and demonstrate added value from learning programs.

• See how organizations are delivering an individualized and meaningful learning experience that engages and educates your customers to optimize the Customer Experience?

• Learn how you can drive revenue by empowering your reseller or channel partners with the expertise they need to be successful.

Bill DochertyVice President, Product ManagementSumTotal, A Skillsoft Company

Jody Petruzziello Vice President, Worldwide Sales OperationsSumTotal, A Skillsoft Company

6 p.m. 8 p.m. Welcome Reception


Tuesday, May 19, 2015

7 a.m. 5 p.m. Registration Desk Open

7:15 a.m. 8:15 a.m. Networking Breakfast

8:30 a.m. 9 a.m. 2015 Global Skillsoft Perspectives Welcome and Opening Remarks

Pam BoirosVice President, Global Corporate MarketingSkillsoft

Chuck MoranChief Executive OfficerSkillsoft

Jerry NineChief Operating OfficerSkillsoft

9 a.m. 10 a.m. Skillsoft Strategy: Dawn of the Self-Developing Organization

Employee engagement is the #1 issue facing every C-suite. CHROs are being challenged like never before to bring new solutions to the table that simplify rapid skills development and deliver data-driven results. Every HR function entrusted with developing talent must step up. Clunky old practices of treating talent content and talent platforms as separate, disconnected solutions will not work in a world where millennials now make up 50% of the workforce. Welcome to the dawn of the Self-Developing Organization – a ground-breaking new Skillsoft approach to talent acceleration emerging from the fully integrated capabilities of Skillsoft and SumTotal. The foundation of the Self-Developing Organization is a deeply integrated content and engagement platform that knows, entices, improves and rewards employees. Learning occurs naturally and contextually as part of, rather than apart from, the daily flow of work. As radical as the self-driving car, the Self-Developing Organization is the industry’s first truly integrated solution to accelerate individualized employee development at scale by tightly integrating:

• Rich talent profile for each individual drawn from a full array of HCM modules including third-party • Big Data algorithms that identify hidden patterns in content consumption at enterprise scale • Hyper-personalized learning plans that dynamically adapt to each employee’s own journey • Analytics for directly quantifying the business impact of learning

The sum total of these innovations means you are witnessing the biggest advance since “e” was added to learning.

John Ambrose Senior Vice President, Strategy and Corporate DevelopmentSkillsoft

10 a.m. 10:15 a.m. Innovation Awards Part 1

10:15 a.m. 10:45 a.m. Networking Break in Product Showcase

10:45 a.m. 12:30 p.m. Designing Your Business for the 21st Century

The companies that thrive in the near future will be the ones that not only embrace change but are the first to break the rules. If you could start with a clean sheet of paper, how would you design your company? Should your youngest staff member be making coffee or running your R&D team? Is Big Data something for your IT department to worry about, or a weapon to be wielded by your management team? Do you ban social networks or use them to collaborate more effectively?

According to Mike Walsh, most companies are simply not designed to survive. They become successful on the basis of one big idea or breakthrough product. That early success then becomes a rigid code, and as customer habits and markets change, many fail to see that everything that made them successful is exactly what will destroy them later. You will learn:

• What it takes to recruit, retain and motivate tomorrow’s employees • How to transform employee engagement by hacking your corporate culture • How to leverage enterprise social networks to solve real business problems • Why the multicultural web of tomorrow will be different from the one we use today

Mike Walsh Chief Executive OfficerTomorrow


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1:30 p.m. 2:30 p.m. Breakout Sessions 1

Skillsoft/SumTotal | Optimizing Skillsoft’s Building Blocks of Engagement, Alignment, Adoption and Value at Joy GlobalShowing value to the business and application of learning are the goals Joy Global strives for when providing learning opportunities to their employees. Over the past three years, Joy Global has utilized Skillsoft’s Business Library along with SumTotal’s Enterprise Learning Management System to align training opportunities to the business through marketing Learning Packs on a regular basis and embedding Skillsoft content into their Instructor Led training programs. During this session attendees will learn how:

• Utilizing of Learning Packs and frequent marketing can raise awareness and engage employees in the available training

• Selecting training that is relevant to current business initiatives increases utilization and can be applied to the business in a timely manner

• Leveraging the SumTotal LMS Catalog to organize and promote content making it easily accessible to learners

Tanya SherinProject Manager – Learning SystemsJoy Global

Skillsoft | Integrating Technology and Learning for the Learner Learning is not typically top of mind for leaders which makes reporting on learning and development resources, such as Skillsoft, extremely important. At Humana, the team had an initial vision to demonstrate to leadership that their investment in learning and development resources are worth the money spent. In order to accomplish this goal they needed to make learning fun and easy to find in order to increase adoption and have reportable data. This included integration of the various learning resources into one location for one-stop shopping and the debut of the IT Fall Learning Meet, where learners can race each other to different levels of learning prowess. During this session attendees will learn about:

• The implementation of a consolidated search tool for learning resources • Gamification of learning through Humana’s Fall IT Learning Meet, a contest for people to reach different levels and receive prizes just for learning

• A different way to look at the tools available and ways to partner with their IT departments to maximize resources and make learning easier for the learner

Theresa ButlerLearning Tech ConsultantHumana

Nik JohnsonLearning Technology ConsultantHumana


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nsSkillsoft | When Less is Better – High Impact, Targeted and Aligned Learning ProgramIn 2012, the Sun Life Financial engagement survey results reported that a significant number of employees from their Finance Division, which is comprised of 800 professionals across North America, Asia and the UK, expressed a need for more learning and development opportunities. Sun Life engaged with key business stakeholders to create a completely customized, targeted and aligned blended learning solution that not only addresses the key development needs of all Finance professionals, but also solves a number of challenges facing the business; talent development, performance management, time management and knowledge management. During this session you will learn:

• How the talent development area used an engagement survey and competency assessment results to develop and deliver a customized training and development solution.

• How to leverage Skillsoft assets to deliver a targeted learning and development program using the KnowledgeCenter Editor.

• How to help your business partner take control of their training and development. • Delivering a targeted learning solution for a diverse and international audience

Maryann BairdDirector, Employee DevelopmentGlobal Talent Development, Human Resources Sun Life Financial

Mark DotySenior Learning & Development ConsultantSun Life Financial

Compliance | Building a Best-in-Class Compliance Program: Positive Outcomes Drive Business GrowthHave you ever asked yourself, “is our program best-in-class?” Join this session and participate as a panel of experts, including speakers from globally-recognized organizations such as Starbucks, Baker & McKenzie, and Goodwin Proctor, as they discuss how top organizations build effective compliance programs. This session will cover:

• Understanding business risks and how to identify the threat of financial and reputational exposure • How to align your compliance program with your business strategy to enhance business outcomes • Uncover the value of organizational culture and how employee engagement and business alignment drive business growth

• How industry leaders are measuring performance to ensure compliance program effectiveness

Moderator: Shari Daniel, PMPCompliance Learning ConsultantGlobal Compliance SolutionsSkillsoft

Jason P. Anthony, CSPSenior Health and Safety Project ManagerEnSafe

Stephen MartinFounder and Managing Director Baker & McKenzie, LLP


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nsHigher Education, State and Local Government Part 1: Being truly human through online learning The success story of how USC shifted from a predominantly in-person L&D service department, to leveraging an online platform while creating truly human partnerships. What you will gain by attending: Develop marketing strategies based on the variety of your audience, leveraging human connections; Create the “hook” of online learning to your audience; and Implement your marketing campaign with a branding personality that aligns with your organization’s culture.

Alexandra Fabry-MourerTalent Management Business Partner, MSWUniversity of Southern California

Beverly PhilippTalent Management Business Partner, Ph.D.University of Southern California

Part 2: From Pandering to ProsperityTexas Tech University has dramatically grown their campus adoption of Skillsoft resources using a progressive strategic marketing and educational awareness campaign. This program will cover the challenges overcome, and the strategic and targeted marketing approaches that yielded campus adoption and sustained growth.

Katherine Austin Beltz, Ph.D.Assistant Vice President, Information Technology DivisionAdjunct Associate Professor, Department(s) of Psychology and Political ScienceGraduate Adjunct Faculty, Public Administration ProgramCo-PI East Lubbock Promise Neighborhood, Data TeamTexas Tech University

Skillsoft Product | Skillsoft Content Solutions PrimerAre you new to Skillsoft or perhaps looking for a walk-through of Skillsoft’s broad range learning solutions? If so, please come join the leaders of our Leadership, IT, Business, and Compliance product management teams for an “all-in-one” session where you’ll learn of Skillsoft’s current and emerging content offerings. We’ll share examples of our extensive learning portfolios and how clients are leveraging these resources to successfully address their learning needs to drive improved performance throughout their organizations. We will also provide you with insights into our development plans for the coming year.

Norm FordVice President, Operations Global Compliance SolutionsSkillsoft

Russ HowardSenior DirectorProduct Management – Content ProductsSkillsoft

Priti ShahVice PresidentLeadership Product Strategy & Corporate DevelopmentSkillsoft

Skillsoft Product | Skillport Update — Continue Extending Reach and Impact of your LearningThe Skillport platform introduced over 15 years ago continues to evolve as one of the learning industries most successful content delivery platforms for learning professionals. Today Skillport supports over six thousand customers and seventeen million users worldwide with learners accessing it from wherever they are including from Smartphones with Skillsoft’s NEW Learning App. In this session we will share the latest features of our flagship version Skillport 8 and explore why if you are not there today you should be planning to get there soon.

Jeff BondSenior Director, Product MarketingSkillsoft

Scott OliverSenior Product ManagerSkillsoft


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nsSumTotal | Leveraging SumTotal LMS to Support Transition from a Push to Pull Learning Environment at CarMax Does your organization assign learning activities and monitor compliance? Do your associates search for and consume the learning activities you offer on their own? In 2008, our learning technology infrastructure limited our associates’ ability to easily find and consume learning content. Our LMS primarily contained “push” activities and was under-utilized. This session will cover the transition from Push to Pull at CarMax. We will outline the goals, processes, and steps of this journey as our Performance Technologies and Sales Development teams worked together to overhaul content design, development and delivery. We will share the best practices that we have captured and refined based on user feedback, LMS usage, and performance data analysis. This session will cover:

• Identifying opportunities to increase LMS utilization • Changing the design, development and delivery processes for learning content • Leveraging SumTotal LMS to enhance access to learning content • Measuring results – learning activity consumption/behavior change/results achieved

Bryan Ababurko Director, Sales DevelopmentCarMax

Rob KelleyDirector of Performance TechnologiesCarMax

SumTotal Talent | An Integrated Approach to Uncovering and Growing the Capabilities of Your PeopleTalent Management isn’t just about managing your people – we take it one step further, and deliver the capabilities to know, entice, improve and reward your talent. This individualized approach to talent helps you identify and provide people with clear goals, a path for building skills and competencies, and a plan for career growth so they stay engaged and productive (and, they stick around!).

Whether you’re an existing SumTotal Talent user or new to the SumTotal Talent solution, join us for an intriguing discussion around the evolving practices and trends in the talent management industry and how SumTotal Talent capabilities can help support these best practices.

• By bringing together a rich Talent Profile, Performance, Succession Planning and other capabilities you can identify and get to know your top talent. Learn how this visibility can help you offer people meaningful opportunities for skill development and career growth that keep them with the organization.

• Performance Management practices are changing, but many organizations struggle to move away from an outdated model. Learn how SumTotal Performance Management can support efficient and effective practices that drive retention of high performers.

• How can you align compensation, performance and succession information to provide critical insight across your people?

• Social and Mobile are trendy – but, what do they really mean to your talent?

Don StoddardSenior Director of Product ManagementSumTotal, A Skillsoft Company


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ns2:40 p.m. 3:40 p.m. Breakout Sessions 2

Skillsoft/SumTotal | Are You Ready for When Millennials Take Over?Whether we are ready for it or not, the future of business is here. It’s a future in which organizations must learn how to move faster, flatten their hierarchies, share more openly, and operate more digitally. And although many of these changes are a direct result of the Millennial generation shaking up today’s workplaces, it’s much bigger than that. This new era goes beyond generations--and requires leaders from every generation to learn new ways of working, leading, and managing.

In this session, authors and thought leaders Jamie Notter and Maddie Grant will share research, case studies and lessons learned from their newest book, When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business that identify the four key capacities that must be developed inside organizations to successfully adapt to this new reality. It’s not about simply “dealing with Millennials”-it’s about working with them to design organizations that thrive in today’s environment and understand how to drive deep engagement with both employ-ees and customers in a new way. During this session you will understand:

The key drivers of the Millennial generation, not in an attempt to “deal” with them, but to understand how their perspective is relevant to the broader changes we face leading and managing organizations in today’s environmentThe importance of digital, clear, fluid, and fast in creating organizational cultures that will thrive in the 21st centurySome practical ways to start shifting the culture of your own organization by changing processes and facilitating new behaviors among employees from all generations.

Maddie GrantCo-founder and AuthorCulture that Works

Jamie NotterCo-founder and AuthorCulture that Works

Skillsoft | Lacing Up for Learning: How Foot Locker, Inc. Drives Learner Adoption As a new Skillsoft customer, Foot Locker saw rapid results in user adoption, with over 80% of our users completing at least one course in the first full year of our Skillsoft partnership. Foot Locker was able to align course content to organizational initiatives, to engage learners from all areas of the corporation, and to drive employee engagement with dynamic follow-up sessions which increased retention and generated excitement throughout the organization. Come to this session to learn how Foot Locker:

• Leveraged relationships with business unit leaders to identify strategic priorities and gained their financial commitment to fund and reinforce employee development on the job

• Assigned course content via customized Learning Plans to almost all associates, and followed up with usage contests (complete with fabulous Skillsoft prizes)

• Paired online course content with instructor led activities to increase retention, and engaged senior leaders at Foot Locker to lead follow up sessions

• Required associates to sharpen their public speaking skills by delivering a presentation on what they learned during their Skillsoft classes, improving on-the-job application

Rachel Warren Manager, Learning & Development Foot Locker, Inc.


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nsSkillsoft | Customizing Advantage Content for Organizational AlignmentBoy Scouts of America is providing their workforce an opportunity to fill the gaps between classroom and continuous learning by using Skillsoft Advantage. The Skillsoft Advantage content provides organizations with access to first class competency training content that can be customized using KnowledgeCenter editor to meet your organization’s learning approach. Boy Scouts of America employees and volunteers receive their Skillsoft credentials after attending their first ITL session and then are provided with seven sessions to complete prior to their next ITL session. During this session attendees will:

• Learn how customizing content can ensure that your training aligns to your content and builds engagement with your organizations learners

• Discover how to leverage additional learning methods within the Advantage series • Hear how Boy Scouts of America built competency content that is aligned specifically to your business outcomes

Steve YackelTeam Leader - Instructional DesignBoy Scouts of America

Skillsoft | Tailor Training to the Individual by Aligning Learning to Corporate StrategyThe phrase “aligning learning to the business” seems to be everywhere. But what are the indicators you need to watch to know you learning programs aren’t tracking anymore? How do you make sure you have the right top-down sponsorship and buy-in to support any changes? And, how do you set the framework for success once you do re-align? During this session you will learn why and how Navigant addressed these questions and the role Skillport and Skillsoft Sales Advantage have played in the fundamental success of Navigant’s new and evolving programs. You’ll also hear:

• Key steps to align your learning programs to support your business strategies • How to engage corporate leadership to actively support learning programs as a foundation for employee performance

• How to utilize and customize Skillport and Sales Advantage to further engage leadership and support organization-wide sales initiatives

Ann StavrovichDirector, Learning & Professional DevelopmentNavigant Consulting

Norene TrodsenSenior ManagerNavigant Consulting

Compliance | Staying Ahead of Emerging Business Risks: The Compliance ConundrumIn today’s business environment, some of the most significant risks come from threats that you may not expect. Join this session and participate as our panel of compliance experts, including a former federal prosecutor, discuss the important new issues compliance professionals now face. Our panelists will address emerging risks and the ways they can impact various areas of your business:

• HR Department – Harassment and discrimination issues are well known, and often costly, but what other issues should HR be aware of? Our panelists will offer ideas for building a strategy to keep up with ever-evolving compliance issues.

• Chief Technology Officer and IT Department – privacy and data security are very much in the spotlight. Learn about proactive approaches to things like employee education and technology-based tools to ensure your business’s name stays out of the headline when the next data breach occurs.

• Various Operational Departments – Compliance isn’t just the concern of Legal, IT, and HR. Hear our experts describe ways to embed compliance into the culture of an organization, ensuring all operational departments understand the risks they face and the ways they can support the company’s overall compliance objectives in Legal, Workplace Safety and Hospitality.

Moderator: Shari Daniel, PMPCompliance Learning ConsultantGlobal Compliance SolutionsSkillsoft

Jason P. Anthony, CSPSenior Health and Safety Project ManagerEnSafe

Stephen MartinFounder and Managing Director Baker & McKenzie, LLP


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nsHigher Education, State and Local Government Part 1: Making the Connection between Skillport and BlackboardAs student usage of Skillport increased over the years, faculty have asked for a connection between Skillport and Blackboard that would make assigning Skillsoft content seamless for their students. Learn how UNCW leverages Building Block connections (live demonstration) and also how faculty use Skillport to supplement classroom instruction.

Dana WardConsulting Specialist, ITS University of North Carolina Wilmington

Part 2: Evolution of Integration: Injecting Learning into the Life of the EnterpriseIs your elearning investment linked to your strategic business goals? Are you embedding learning into the traffic patterns of your employees to increase elearning adoption? Since the initial launch of LLNL’s online learning program U-Learn, the program team has always followed a strategic plan and vision to embed and integrate learning into the life of the enterprise. In this session, we’ll reveal the evolution of elearning that has gone from simple marketing strategies to program alignment to integration with enterprise systems.

Brian Molyneauxe-Learning Information Technology LeadLawrence Livermore National Laboratory

Leslie PositeriSenior Training & OD SpecialistLawrence Livermore National Laboratory

Skillsoft Product | Scaling Leadership Development the Skillsoft Way Organizations must invest in their leaders to drive business forward in today’s volatile and uncertain climate, and they must do so in a way that is flexible, scalable and immediately actionable. Join the Skillsoft leadership team to learn how to scale your leadership development programs using our product portfolio. In this interactive session, we will share how our existing and exciting new leadership products and processes can be utilized to create a culture of continuous leadership learning across any organization.

Shawn HunterVice President and Executive ProducerSkillsoft

Priti ShahVice PresidentLeadership Product Strategy & Corporate DevelopmentSkillsoft

SumTotal Learn | Driving Engagement through an Individualized, Connected and Continuous Learner ExperienceToday, more than ever, employee engagement is recognized as a critical driver of productivity, profitability and talent retention for companies. Organizations have the opportunity to capture the hearts and minds of their employees by connecting people to the tools and technologies that help them develop skills while they excel at doing their job – SumTotal Learn is doing this by delivering individualized learning actions seamlessly linked to meaningful content when and where people work.

Come see how the latest release of SumTotal Learn is connecting learning, content and business processes through a compelling user experience that engages your employees, continuously expands their skills and prepares employees and managers to meet the changing demands of the business.

• A glance at the industry landscape and trends shaping the urgency to elevate learning & development program capabilities

• We’ll share some of the best practices your organization can leverage to drive employee engagement, close skill gaps and build a leadership pipeline

• See how the latest release of SumTotal Learn seamlessly connects SumTotal and Skillsoft to maximize the impact of learning actions by embedding meaningful content throughout the learner experience

• What’s next with SumTotal Learn?

Erik FinchSenior Director of Sales StrategySumTotal, A Skillsoft Company

Eric TheobaldVice President Product ManagementSumTotal, A Skillsoft Company


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SumTotal Workforce Management and Payroll | Engaging your Audience to Align Productivity and ComplianceAs a solution that touches every employee, in every organization, every day, organizations are starting to grasp the immense opportunity that workforce management offers to better connect with their employees. They must, however, consider that today’s workforce expects a higher level of personal engagement that entices interaction and inspires trust – they need a system that enables employees to do their jobs better without compromising compliance or corporate goals, or being cumbersome to use. Working hand in hand, see how you can leverage the SumTotal Payroll solution to complement workforce practices and ensure regulatory compliance. Join our Workforce Management and Payroll experts as they share:

• Usability best practices – there’s more to it than being easy-to-use! • See how just-in-time training opportunities can deliver access to SumTotal Learn actions and Skillsoft content at the point of need

• Learn how SumTotal Workforce Management eases the compliance burden, including meeting multiple requirements like ACA, FMLA, Sick leave Legislation, FLSA and more

• Enable your users to engage where and when they do their work with enhanced mobility and SumTotal impulse clocks

• Building on the capabilities of Workforce Management, learn how SumTotal Payroll can perform gross-to-net calculations with integrated payroll and benefit administration

• In today’s modern and fast-moving business environment, see how we make it easy to provide employees with convenient online access to benefits, pay stubs and annual tax filing statements

Craig FearonSenior Director of Product MarketingSumTotal, A Skillsoft Company

Warren GouwsDirector of Workforce Management Sales SupportSumTotal, A Skillsoft Company

3:40 p.m. 4:10 p.m. Networking Break in Product Showcase

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Skillsoft/SumTotal | Succession Management: Filling Talent Pipelines Means Crafting a Revised Lease on a Critical Management PracticeSuccession management is likely the most important element in ensuring business continuity. As validated in Brandon Hall Group’s 2015 State of Succession Management study, many organizations do not believe their organizations are doing enough to address the identification and development of leaders and other critical talent to address today’s unique workforce profile and complex business challenges. Worse yet, they are not confident they have the right practices in place, nor know what they are, to select and groom tomorrow’s most qualified talent.

In this session, please join Brandon Hall Group’s Laci Loew Vice President and Principal Analyst Talent Management Practice who will: • Explore today’s succession management drivers, challenges, and philosophies • Share Brandon Hall Group’s proprietary framework for transforming succession management to the new, high-performance approach

• Present the business value of adopting the new leading practices approach to succession managementInvite your questions and commentsParticipants will leave with insight data and actionable information to push forward succession management and better align its approach for measurable business impact

Laci LoewVice President and Principal Analyst Talent Management PracticeBrandon Hall Group


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nsSkillsoft/SumTotal | Performance + Rewards Building Excellence for Manager Learning SeriesPerformance management fails to be a hot topic at most C-Suite meetings in companies today yet most Human Resources professionals know it’s a key driver directly tied to individual and business results. Customizing the SumTotal platform, AECOM dramatically shifted its performance management process to increase transparency and honest feedback on employee performance and behaviors. To support managers in this process, we modified the Skillsoft Five@5 program and called it Building Excellence for Managers. This learning series focused on topics managers needed throughout the performance process. During this session attendees will hear how AECOM:

• Has leaders talking about performance management in nearly every meeting • Aligned learning to performance management • Created brand as a way to engage managers and employees • Leveraged Skillsoft content and SumTotal Performance Management to meet current manager/workforce needs

Jocelyn ChanSenior Manager, Talent ManagementAECOM

Maribeth CoyneSolutions Services ConsultantSkillsoft

Talisa McNallyTalent Management SpecialistAECOM

Skillsoft | Veterans Career Transition Program at Syracuse University Since July of 2011, the Veterans Career Transition Program at Syracuse University has been assisting transitioning service members and their spouses to prepare for post-military careers. Operated by Syracuse University’s Institute for Veterans and Military Families (IVMF) with curricular oversight by the School of Information Studies (iSchool), the program delivers via Skillport both Skillsoft content and Syracuse University custom content to improve our learners’ marketability in the highly competitive job market, prepare for industry certifications, understand corporate culture and build out other necessary career skills. Utilizing both Skillsoft content and Syracuse University custom content, students prepare for roles in Project Management, Human Resources and Information Technology. During this session attendees will hear:

• How Syracuse University has used the Skillsoft library of content to deliver an online learning experience to veterans and military families in preparation for the transition to post-service careers

• How Skillsoft’s vast library of content has contributed to the university’s ability to efficiently scale the program up to over 500 participants quarterly

• Techniques the university has employed to raise completion rates of learning paths

Dan CohenDirector, Distance Education ProgramsInstitute for Veterans and Military FamiliesSyracuse University

Deb NoskyAssistant Professor of PracticeDirector, Undergraduate ProgramsSchool of Information Studies Syracuse University

Jim ZimmermannDirector IT Product MarketingSkillsoft

Skillsoft | Welch Way Program ImplementationMenasha Corporation launched the Welch Way program in September 2014 with 20 participants which included employees from all of our businesses (Corporate, Orbis, Menasha Packaging). They held a one-day kick-off meeting which included an outline of the Welch Way program, breakout sessions on attributes of a successful leader. They provided discussion boards for engaging the participants in the program to share their own leadership experiences, check-in sessions and triad groups during the program. Menasha Corporation has seen such success in the Welch Way program that they are adding more cohorts this year. During this session attendees will learn:

• How to run successful kick off meetings, check-in sessions and closing meetings for each module • How to make the program your own within your organization • How to use technology to enhance the learning experience Menasha Learning, discussion boards

Amy MartinCorporate HR ManagerMenasha Corporation

Sharon SwatschenoHR DirectorMenasha Packaging Co

Sheri TreuManager, Organizational DevelopmentOrbis Corporation


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nsSkillsoft | Leveraging E-Content for Impactful Talent Development SolutionsNXP was faced with a challenging business situation. It had committed to achieve aggressive business targets, but it also needed to upskill its managers globally and address employee engagement. The company took steps to get the most out of its e-assets by broadening usage of elearning, investing in targeted content, and deploying high-impact blended solutions. These efforts resulted in significant benefits to the organization. The value of elearning was further validated through the results of an impact analysis. During this session attendees will learn:

• How to engage employees and increase their utilization of elearning assets • How to design and deploy impactful blended solutions that leverage e-content • How to demonstrate the value of eLearning using Impact Analysis

Lawrence GohSenior Director, Management & Organizational EffectivenessNXP Semiconductors

SumTotal | Intel Security’s Journey with SumTotal for Extended Enterprise PartnersIntel Security, formally known as McAfee, has an individual user base of 80k individuals worldwide. In 2010 they adopted SumTotal LMS to begin a journey for enhanced user experience. Their extended enterprise users have a choice of who they use for their training and it’s important to have the best and easiest user interface for continued usage and adoption. During this session you will hear how Intel Security:

• Addressed challenges with change management to implement a new system • Enhanced the user interface for ease of use • Maximized the system to get the usages from their extended enterprise partners

Laura PinkstonGlobal Channel Programs ManagerIntel Security

Skillsoft Product | Build an Effortless Learning ExperienceDo you want to: • push content to your users and drive consumption? • simplify your learner experience? • lower your administrative burden? • measure business impact and not just activity?

Your LMS is at the heart of your learning ecosystem, but how well connected is it to all of your tools, processes, and people? Let us show you how to build or improve the key pathways of your ecosystem to reduce effort, enhance experiences, demonstrate value and improve your people.

In this session we will discuss single sign-on (SSO), deep linking, data management, and other solutions which can meet these goals and enable you to build a better, more connected ecosystem. We’ll show real-world examples, describe key technologies, and discuss how to engage you IT organization to make it all happen.


Jim Renner Senior Technical ConsultantSkillsoft

Skillsoft Product | Bridging the Digital Skills Gap with VodeclicOver 2 billion people globally interact with a growing number of personal and professional productivity applications on a wide variety of devices. This accelerating path towards Cloud-based applications is deeply impacting enterprise learning needs, yet nearly 1 out of every 2 workers believe their digital skills are not sufficient. The Vodeclic solution is designed to meet this critical need with short, video-based learning. Vodeclic’s 25,000+ videos are sequenced into courses and available in six languages, and are delivered in an engaging and purpose-built online video delivery platform. Just a few weeks ago, Vodeclic was acquired by Skillsoft; join this session to hear more about this exciting new product offering.

Mark OniskVice President, Content ProductionSkillsoft

Xavier SillonGeneral ManagerVodeclic, A Skillsoft Company


SumTotal Innovation | Meeting the Evolving Needs of the Modern Organization through InnovationAs the industry landscape evolves, HR and Learning professionals are firmly placed at the intersection of meeting changing business demands and supporting strategic initiatives - connecting your people to innovative tools, technology and processes that keep employees engaged, productive and help them continuously grow while excelling at their job will become even more critical. We’re also recognizing the key role managers play in leveraging Big Data and Analytics, as well as visibility across organizational capabilities, to drive critical decision-making.

Join leaders from the SumTotal Product Management team as we highlight some of the ways we’re embracing innovation throughout future releases of the SumTotal Talent Expansion® Suite to provide solutions that support a new way of work for the evolving workforce, including:

• Get a preview of how Big Data and Predictive Analytics capabilities deliver actionable insight and shape business outcomes

• See how we’re building a new, compelling user experience that will engage your employees • Learn how our new, modern organizational charting and succession capabilities can help drive productivity, grow and align capabilities and build a leadership pipeline

Brian GasparSenior Director of Product InnovationSumTotal, A Skillsoft Company

Morne SwartVice President of ProductSumTotal, A Skillsoft Company

6 p.m. 9 p.m. Skillsoft Reception


Wednesday, May 20, 2015

7:15 a.m. 4 p.m. Registration Desk Open

7:15 a.m. 8:15 a.m. Networking Breakfast

8:30 a.m. 8:40 a.m. Day 2 Welcome

8:40 a.m. 9:15 a.m. Skillsoft Product Update: Enhancing Solutions for more Engaged Learners

Join Tim Hildreth and Stephanie Pyle from Skillsoft’s Product Management team to hear about recent product enhancements and upcoming solutions in the areas of business skills and leadership, IT, Desktop, and Compliance solutions. Tim and Stephanie will share highlights from Skillsoft’s 2015 product roadmap including new content solutions, expanded mobile support, and an update on Skillport.

Tim HildrethVice President, Product ManagementSkillsoft

Stephanie PyleVice President, Product Management - TechnologySkillsoft

9:15 a.m. 9:30 a.m. SumTotal Talent Suite: Engaging Today’s Talent with Personalized Solutions

Ensuring your organization has front edge technology solutions that are agile and responsive to business demands is key to attracting, developing, rewarding and retaining the right talent. The integrated SumTotal suite delivers an integrated solution harnessing the combined power of HCM, Learning, Content, Talent Management and Big Data that is enticing and easy to use with a personalized experience. Explore how your organization can benefit from these powerful solutions to create a culture where employees are engaged, thriving and rewarded.

Humair GhauriSenior Vice President, Products and TechnologySumTotal, A Skillsoft Company

9:30 a.m. 10:30 a.m. Industry Expert Panel: Talent Analytics in Practice

Talent analytics presents a groundbreaking opportunity for HR. Research shows that companies that implement talent analytics can increase their engagement, improve revenue, and dramatically affect business outcomes with more informed people decisions. While talent analytics is a hot topic in our field, readiness and execution is low. In fact, research shows that talent analytics is rated among the top five priorities in every region of the world, yet only 4% of organizations feel they have predictive talent analytics capabilities today. During this provocative panel discussion, attendees will get expert advice on what is really happening compared to the hype, how to overcome the chief obstacles that limit progress, and suggestions for advancing to the next level of talent analytics maturity.

The industry thought leader panelists are renowned subject matter experts with a diverse set of experiences. They include:

Moderator:Kieran KingGlobal Vice President, Loyalty StrategySkillsoft

Panelists:Shreya Sarkar-BarneyPresident and FounderHuman Capital Growth

John Mattox II, PhD Senior Measurement ConsultantCEB Metrics that Matter

Gene Pease Chief Executive OfficerVestrics

Laurie RuettimannInfluential HR Speaker and AuthorLFR, Inc.

Anshul SheopuriSenior Manager, Digital and IBM Master Inventor IBM Watson Research Center

10:30 a.m. 10:50 a.m. Innovation Awards Part 2


10:50 a.m. 11:30 a.m. Networking Break in Product Showcase

11:30 a.m. 12:30 p.m. Keynote: Bring on Learning Innovation

The changing fortunes of the Fortune 500 will tell you that no company has a guaranteed place at the top. Keeping up and staying ahead of the game depends entirely on continuous and sustained innovation. We all know that’s true, but what do company leaders have to do to make it happen? Sir Ken Robinson has worked with some of the world’s leading creative organizations – in the corporate, educational and cultural fields. In this presentation, he identifies the three myths about innovation that hold many organizations back, and the basic practices that drive the most innovative organizations ahead of the pack. He presents a three-tier strategy to generate “systemic innovation” across the whole organization. He then identifies the three core roles of creative leaders to make this happen. Takeaways include:

• The need for “systemic innovation” • The relationships between imagination, creativity and innovation • The three levels of systemic innovation • The basic roles of creative leaders

Sir Ken RobinsonExpert on Creativity and InnovationAuthor, Finding Your Element, The Element and Out of Our Minds

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Skillsoft/SumTotal | Liberating Learning – The Transformation Journey from Supplier/Partner Relationship to True CollaboratorsIn 2012 Johnson & Johnson Center for Leadership & Learning altered its strategy, re-branded itself to focus exclusively on Leadership. The new program was designed to assist the over 128,000 leaders at all levels access the appropriate content. J&J chose 5 key competencies; Coaching & Feedback; Communications, Leading Teams, Change Management and Transitions. Skillsoft assisted in mapping a manageable assortment of courses, videos and learning tracks in multiple languages. Through collaboration with the Skillsoft and SumTotal teams, Johnson & Johnson built a customized portal, linked to the SumTotal LMS, to deploy their new mix of leadership assets and track course completions. During this session attendees will learn:

• Key components in the decision to change, rebrand, re-deploy and re-focus Leadership Development – focus on one component, the Learning Portal

• How to leverage the Skillsoft Learning Growth Model as a framework for transforming the learning organization • Concrete examples of activities within four Building Blocks (Engagement, Alignment, Adoption and Value)

Kristin Rich Manager, Instructional Design, Center for Leadership & LearningJohnson & Johnson


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Skillsoft | Building a Talent Pipeline with CertificationsRecognizing a need for a flexible training approach that supported multiple learner preferences, provided access to remotely located employees and supported diverse learner needs, Booz Allen developed a strategic partnership with Skillsoft to offer blended learning programs to prepare employees for the CEH, CISSP, ITIL, Network+, and Security+ certification exams. The programs are designed around a virtual facilitated classroom supplemented by Books24x7, self-paced resources, including elearning courses, practice exams, mentors, and in some cases virtual office hours. Booz Allen leverages virtual classrooms to reach a broader audience and increase the number of certified employees. This use of virtual and blended delivery formats provides a cost-effective and cost-saving alternative to traditional classroom instruction. Its popularity, and above industry certification exam pass rates, are a result of the format of the program, which allows staff to engage in training outside of core business hours. During this session attendees will hear:

• How certification preparation courses can be scaled and delivered to reach all staff in a cost effective manner • Best practices for designing and delivering virtual certification programs • The ability to leverage certified staff as a streamlines talent pipeline in a competitive market

Jennifer HentzCyber University Program DirectorBooz Allen Hamilton

Skillsoft | LEADing with Heart: Building Leaders for our FutureAmerican Heart Association has created a year-long leadership development program targeted at the Executive Director role, which is a pivotal role at AHA. LEAD was designed to accomplish the following goals for the organization around development and advancement of top talent, foster and support the culture of learning and to accelerate the performance across the organization. By improving the performance of these Executive Directors, we improve strategic execution and the likelihood of strategic success. LEAD is an action and blended learning experience drawing on a highly customized design including senior leader sponsorship and involvement, real-life case studies, Skillsoft’s Leadership Advantage collection, projects, monthly live webinars with executive guest speakers recognized for their topic expertise, ‘flipped classroom’ approach, social learning technology, best practices sharing, and 2-day in person launch and closing sessions. During this session attendees will learn:

• Targeted learning based on gap analysis • Rapid implementation of learning and best practices to successfully impact performance • Lessons learned regarding how to manage a year-long, multi-faceted leadership development program

Katherine NeverdouskyVice President, Human Resources and Corporate Learning & DevelopmentAmerican Heart Association


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nsSkillsoft | Extended Enterprise: Building Resiliency through Integrated LearningDid you know that human factors are the direct or indirect cause of at least 70 percent of business and commercial property losses? FM Global is a global commercial and industrial insurance provider with a unique risk engineering focus. One of FM Global’s unique solutions to build client’s resiliency to property loss from fire, natural hazards and other perils is client training. Skillsoft’s technology, consulting expertise and program management have enabled FM Global to build client resiliency through education, further integrate training into client’s existing learning environments and measure our success. The integrated learning program has enabled FM Global to make training available when and where our client learners want it to foster our shared goal of loss prevention, all while maintaining full control of our proprietary content. During this session attendees will learn how to:

• Identify Skillsoft technologies and services that can be leveraged for success in deployment of elearning to a diverse global audience

• Establish effective program alignment practices that support business initiatives • Define and implement a measurement strategy and methodology that will demonstrate true business value for their respective organizations

Connor GormleyLearning SpecialistFM Global

Skillsoft Product | Bridging the Digital Skills Gap with VodeclicOver 2 billion people globally interact with a growing number of personal and professional productivity applications on a wide variety of devices. This accelerating path towards Cloud-based applications is deeply impacting enterprise learning needs, yet nearly 1 out of every 2 workers believe their digital skills are not sufficient. The Vodeclic solution is designed to meet this critical need with short, video-based learning. Vodeclic’s 25,000+ videos are sequenced into courses and available in six languages, and are delivered in an engaging and purpose-built online video delivery platform. Just a few weeks ago, Vodeclic was acquired by Skillsoft; join this session to hear more about this exciting new product offering.

Mark OniskVice President, Content ProductionSkillsoft

Xavier SillonGeneral ManagerVodeclic, A Skillsoft Compay

Skillsoft Product | Speed to Performance: Sales Onboarding Best Practices Effective onboarding programs are critical to ensure that new sales staff can get up to speed quickly. Unfortunately, according to research, most of what is trained in the classroom never makes it to the field.

This session will describe how a continuous, blended learning approach to sales onboarding, supported by Skillsoft Sales Advantage, has been used successfully with customer organizations and within Skillsoft to improve engagement and speed to performance. Attendees of this session will learn:

• Best practices for sales onboarding programs, according to research and practical experience • How customized Skillsoft Sales Advantage learning portals can be used to provide access to a wide variety of new hire training content to extend learning and practice into the workplace

• How – and when – to certify the skills adoption of new sales staff

Tom CunninghamVice PresidentGlobal Sales EnablementSkillsoft

Phil HarrimanSales Development ManagerSkillsoft

Cindy SimmsSenior Product Marketing ManagerSkillsoft


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Skillsoft Product | Creating a Continuous Learning Environment for your IT OrganizationYour IT department is under incredible pressure, facing a severe talent shortage (less than 0% unemployment), high turn-over (41% of IT staff surveyed plan to look for a new job in the next 12 months!), and significant skills gaps created by a rapidly changing IT environment. One way to combat all of these pressures is by creating an engaging Continuous Learning environment in IT. With Continuous Learning you can develop in-house IT talent and avoid having to try to hire scarce talent, you can make it more likely that people will stay in your IT organization because you are helping them develop their skills, and you can reduce the skills gaps in the organization.During this session attendees will learn:

• How to engage IT management and the IT team • How to find out what the key learning challenges are in IT • How to curate learning to align with key IT priorities • How to create a continuous IT learning environment using Skillsoft’s and other learning resources • More about Skillsoft’s IT learning resources to support continuous learning

Derek PleadwellSenior Product Manager, Product ManagementSkillsoft

Jim Zimmermann Director, IT Product MarketingSkillsoft

SumTotal elixHR® Platform | Delivering Actionable Insight and Pervasive Access through a Unified PlatformOrganization’s that seamlessly connect their people to the tools, technology and content they need to be engaged and productive recognize the impact these capabilities have on measurable business outcomes.

Enter the SumTotal elixHR® Platform – providing one single place for your employees, managers and HR organization to manage their talent, learning and organization. With a unified platform across applications and information, elixHR® helps deliver contextual actions and recommendations when and where your people are working to engage users and improve productivity. Join us for this session covering the SumTotal elixHR® Platform, as we discuss:

• Get to know the new, modern organization chart – delivering managers key visibility into employee capabilities, readiness and team capabilities while providing a comprehensive view of the organization for employees

• See how Widgets provide pervasive access to SumTotal applications, embedded Skillsoft content and a dashboard view of critical information all within the applications where people work

• Get a preview of our SumTotal innovation efforts focused on delivering a new user experience

Brian GasparSenior Director of Product InnovationSumTotal, A Skillsoft Company

SumTotal MaestroIn today’s rapidly-changing business environment, competitive differentiation comes from the ability to engage, develop and retain talent while preparing your people with the skills necessary to meet the evolving demands of the business. With Maestro, you can leverage a SaaS LMS that is easy to implement and administer, yet enables the robust capabilities your organization needs to deliver learning when and where your employees need it.

Whether you’re an existing Maestro user or exploring the capabilities of Maestro, join leaders from our Product Management organization as they highlight how you can leverage the wide-range of Maestro features – from a personalized user experience to automatic assignment of prescriptive learning, mobile, ILT, and reporting capabilities – to drive adoption of your LMS, improve employee engagement and deliver real value through learning.

Mikka KjarlandMaestro Product ManagerSumTotal, A Skillsoft Company


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Skillsoft/SumTotal | Increase LMS Adoption and Utilization by Marketing, Content Mapping and OnboardingRELX Group is a world leading provider of information solutions for professionals and encompasses a group of companies including LexisNexis Legal & Professional, LexisNexis Risk Solutions, Reed Business Information, Elsevier, Reed Exhibitions. For this large organization, a global LMS implementation for 35,000 users was no simple task. This session will review how RELX Group evolved from rolling out the system to over fifty business units with multiple functional groups/departments, to promotion and adoption with SumTotal and Skillsoft. During this session we will discuss the following:

• Explore marketing tactics used to increase adoption and improve user experience such as search and deep link functionality

• Integration of Skillsoft content with the SumTotal platform using OLSA and Reed Elsevier allowing mapping the content to their business priorities

• Discuss how Reed Elsevier is using SumTotal for their onboarding processes Varsha GumasthaGlobal Learning Management App ManagerRELX Group

Skillsoft/SumTotal | Leveraging SumTotal’s SaaS solution for Global Compensation Efficiency at SyngentaSyngenta entrusted Capgemini with the attainment of a very lofty goal – a global rollout of their annual compensation review program. Capgemini was tasked with selecting the technology, and designing and delivering a solution in nine months that would serve 25,000 people in 89 countries.

Capgemini delivered. The speed and success of this challenging global deployment make it prime example of leveraging SumTotal’s SaaS on a massive scale. Capgemini enabled Syngenta to differentiate and reward the performance of their teams more efficiently. Managers can now control the global compensation spend of all 25,000 of their professionals across 89 countries.

This session will enable you to learn more about: • The creation of an end-to-end global compensation review solution – the technology, policies, processes and outsourced service model that guarantee success

• Capgemini’s HRO as a stack – This “assemble-to-order” solution comprises an integrated mix of layers including HRO services, processes, applications and infrastructure

• How to avoid some of the pitfalls we encountered – and how to plan for them accordingly

Krzysztof Lis HRO Transformation ManagerCapgemini BPO

Mira MagechaGlobal Project Manager HR OutsourcingCapgemini BPO

Skillsoft | Innovation in Leadership Development: Shifting from Programs to ProcessesWith the sheer volume of work, managers struggle with finding the time to invest in their development. To address this issue, MasterCard and Sunrise Senior Living both leveraged a unique continuous learning process that pushes targeted Skillsoft content directly to people employees to maximize self-directed learning. Join this session to learn how Sunrise Senior Living and MasterCard both implemented this innovative approach to:

• Modernize learning and make it more timely and accessible • “Push” less content to a greater audience for higher impact • Create engagement and alignment with organizational goals to targeted employee populations

Taavo GodtfredsenVice President and Executive ProducerSkillsoft

Patti MirallegroSenior DirectorLearning & Organization DevelopmentSunrise Senior Living

Julie Ng Business LeaderGlobal Talent Development MasterCard


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Xerox has strategic integration with Skillsoft, which our people can access via PC, and on the go via tablet or smartphone. Xerox leverages Skillsoft offerings globally – with integration of Skillport as a core part of enterprise learning innovation. The session will highlight effective use of Skillsoft content and services within our learning process and ecosystem, as well as:

• How Xerox learning innovation is a key enabler to global workforce alignment, engagement, and performance at all stages of career progression

• How Xerox integrates Skillsoft content and services to support a broad range of job roles and career stages • Examples of learning innovation that leverage Skillsoft as a core component of our strategy to drive a culture of learning, with high impact learning practices that achieve workforce performance

Steven Rath MorganGlobal Learning Process and InnovationXerox

Skillsoft | Achieve Business Objectives through Technology AdoptionThe Federal Reserve Bank of Atlanta has a strategic goal to drive their culture to actively embrace the use of technology to achieve business objectives. They are charged with defining and implementing a process to bridge the gap between technology and efficient use of technology. Where technology is an enabler to becoming a high performing organization and provides a means “to get even better.” The process facilitates increased staff awareness and usage of available end user technologies to take the Bank from the current state (where we are) to a future state (where we want to be) by leveraging a process to fill the gaps (how to get there) by aligning tool usage with specific business needs. To deploy the program, the bank leveraged the Skillsoft online learning library of courses, along with in-house developed instruction, to assess the current baseline and establish new benchmarks. Training developers employed the SkillStudio authoring tool to develop customized assessments and training for each department. Supplemental learning was provided within the customized courses (Skillsoft and in-house developed content) to help users achieve the defined benchmark. During this session attendees will hear how Skillsoft:

• Supports the vision of becoming a high performing organization through the efficient use of technology • Provides opportunities for continuous improvement by leveraging technology to support collaboration, streamline interaction and improve performance

• Assists businesses in meeting objectives by leveraging technology • Supports quantitative and qualitative gains from leveraging the use of technology

Dori AbeleProduct Marketing ManagerSkillsoft

Torion KentAssistant Vice President, Technology Solutions ServicesFederal Reserve Bank of Atlanta


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Skillsoft | Maximizing Your LMS InvestmentHave you ever wondered how to satisfy your executive’s desire to feel and touch tangible return on investments, which typically oppose learner needs, wants, and expectations? During this interactive session, you will learn how SRA dramatically impacted three areas of focus (usage, awareness, and engagement) by leveraging myriad innovative solutions and a holistic approach to managing their system. Over the course of a year, SRA explored every aspect of their LMS and implemented improvements to increase learner engagement, awareness, and usage by:

• Appreciation for the variety of LMS options that can be leveraged to increase engagement, awareness, and usage

• Understanding of how to develop a holistic, methodical approach to tackling your biggest LMS challenges • Ideas for maximizing learner return on expectations as well as executives return on investment — the puzzling juggling act that needs to demonstrate balance

Jason Cole Lead Systems Partner, Learning and Talent Development SRA International

Megan M. HanikDirector of Learning & Talent DevelopmentSRA International

Skillsoft Product | Customizing Advantage Portals for Organizational AlignmentSkillsoft Advantages are competency-based content solutions designed to support formal and informal learning programs. By leveraging customization and blended learning techniques, these portals can be adapted to the specific needs of your users or groups. In this session you will learn and see how branding, custom content, and alignment to your competencies can help you to achieve higher engagement and to set the stage for greater impact and value.

• Learn about methods and services to customize the Advantage series including: Leadership Advantage, Professional Advantage and Sales Advantage

• Hear customer best practices for adapting and integrating the Advantage portals into existing programs, and for creating new programs using Advantages as the foundation

• Using real customer examples, see how customization and blended learning techniques can be leveraged to adapt the Advantage portals to the specific needs and goals of your organization


Lynn GallinSenior Product Marketing ManagerLeadershipSkillsoft

Cindy SimmsSenior Product Marketing ManagerSkillsoft

SumTotal Reporting and Analytics | Driving Compliance and Talent Development with Advanced Reporting and Analytic CapabilitiesAs organizations look to leverage new technology and information sources to deliver new insight, many struggle to efficiently create even the most basic reporting and analysis the business needs to grow talent and maintain compliance. Effectively converting the extensive data in your talent and learning systems into meaningful, data-driven insight is more critical to productivity, profitability and retention than ever before. Whether you are currently leveraging SumTotal Reporting and Analytics, or if you are exploring how to build these capabilities, learn how you can leverage SumTotal’s Advanced Reporting and Analytics solutions to create and distribute operational and strategic insights to your stakeholders across the organization.

• Explore the power of content and capability, and how they can help propel compliance and organizational performance

• See firsthand how simple it is to enable ad hoc reporting capabilities available with SumTotal elixHR® Advanced Reporting

• Compare the functional differences between Report Manager and Advanced Reporting • Get a sneak preview into the product roadmap for SumTotal’s Reporting and Analytics Solutions

Brandon Smith-DaigleDirector of Product ManagementSumTotal, A Skillsoft Company

6:30 p.m. 10 p.m. Evening Event: Universal CityWalk® Block Party


Thursday, May 21, 2015

7:45 a.m. 12:30 p.m. Registration Desk Open

8 a.m. 9 a.m. Networking Breakfast

9 a.m. 10:30 a.m. Mix-N-Match Workshops

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Skillsoft/SumTotal Workshop | Tangible Outcomes for Building Blocks 3 and 4: Adoption and ValueThe best practices of organizational learning can be summarized into four building blocks: Engagement, Alignment, Adoption and Value. Learning programs centered around these four Building Blocks are poised to achieve desired business outcomes. This workshop will focus on the last two Building Blocks: Adoption and Value and includes best practices co-presented by a customer.

Adoption: Adoption hinges on two critical factors: 1) Effective program visibility to the target learner populations and 2) ease of access. Learn how to:

• Create effective program visibility to target audiences • Make it all about the end user experience • Share best practices on integration options to maximize your adoption rate and enhance the end user experience

Value: Learn best practices for evaluating and validating your learning program’s impact on employees and the organization by:

• Experiencing a deeper dive into Skillsoft’s Estimated Value Summary and the Value Impact Analysis (core-based services) including customer success stories

• Discover trends related to what motivates learners and how best they can apply their acquired knowledge and skills

John Mattox, II, Ph.D. Senior Measurement Consultant Head of ResearchCorporate Executive Board-Metrics That Matter

Sheila PetersenTeam Leader, Learning & Organizational DevelopmentHyland Software, Inc.

Tara TapleyVirtual Learning Consultant ManagerSkillsoft

Kristin ThomasLearning ConsultantSkillsoft

Skillsoft Workshop | Enhance the End User Experience and Increase Adoption by Creating a Forward-Thinking Strategy Have you pondered ideas of how to implement relevant and targeted learning and development programs across various levels of the organization? How do you embed learning into the workflow? By looking at your organization holistically, you will be able to identify the most effective and efficient ways to position and promote your program across the business. During this workshop attendees will:

• Explore creative ways to increase adoption, whether the adoption is for a targeted initiative or a broader solution • Blend real world examples, along with best practices so you will walk away with concrete ideas on how to target your efforts in the coming year

• Learn ideas to build out a forward-thinking strategy to enhance the end user experience and maximize adoption

Shreya Sarkar-Barney President and Founder Human Capital GrowthVisiting ScholarUC Berkeley

Beth TeixeiraLearning ConsultantSkillsoft

Lisa WoolsgroveConsulting Services ManagerSkillsoft


Skillsoft Workshop | Skillport Catalog Curation and CustomizationSkillport provides training administrators a number of ways to organize, curate and promote content to learners. This hands-on workshop will provide new and prospective customers tips and examples for setting-up, managing and featuring your Skillport Library assets in ways that meet the needs of your organization and end users. Attendees will also gain an understanding of common tools offered in Skillport and used for content promotion and site configurations.

Scott OliverProdcut ManagerSkillsoft



Hank RiehlProduct Management DirectorSkillsoft

10:30 a.m. 11 a.m. Networking Break

11 a.m. 12:30 p.m. Mix-N-Match Workshops

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Skillsoft Workshop | Skillport Reporting for Advanced UsersReady to take it to the next level? This hands-on session is aimed at experienced Skillport Administrators who want to get the most out of their reporting. Experienced Skillsoft Product Managers and Learning Consultants will lead attendees through this deep dive into Skillport reporting, focusing on tips and techniques to extract even more meaningful data to meet your organization’s needs.





Skillsoft Workshop | Where does Skillsoft fit in the 70:20:10 Model? Are you struggling with where elearning fits into the 70:20:10 Model? Using proven best practices as well as new insights from industry thought leaders; we will provide the structure, process and tools for the selection of formal and informal training events and blended learning activities. Through instruction and collaboration program participants will create an actionable program design and will be provided with knowledge and tools to support implementation.

Melany BarlowLearning ConsultantSkillsoft

Simone HiemstraGlobal E-learning ConsultantHeineken

Jennifer PullenProgram ManagerSkillsoft

Skillsoft Workshop | Turn Your Content Mapping into Something ActionableYou’ve been asked to map the content to your learning program initiatives, but where should you really start with these requests? What questions should you be asking business leads when asked for a content mapping? What do you do with the mapping once it’s complete? This session will help you vet mapping requests, ensure a plan is in place to implement the results and plan a measurable outcome. This workshop will help you:

• Think beyond just the mapping and teach you effective steps to take for every new learning initiative/mapping request

• Bring customers together to share best practices around content alignment • Provide a guide for the questions and dialogue that need to take place when the content mapping request is made

Scott ElvinLearning ConsultantSkillsoft

Brian IrvinLearning StrategistSkillsoft

Judy Robison National Learning and Development Manager Mazars South Africa

12:30 p.m. 1 p.m. Boxed Lunches

Agenda subject to change without notice


2015 global skillsoft

Documents