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Page 1: © 2013 Inspire Training and ...amovita.com.au/.../2012-Amovita-Training-Directory.pdf · In mid-2013 our entire range of Inspire Training and Professional Development Courses will

www.amovita.com.au © 2013 Inspire Training and Professional Development Directory Page 1 of 36

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About Amovita ................................................................................................ 3

Inspire Training and Professional Development ............................................ 3

Our Achievements .......................................................................................... 5

E-Learning Program ........................................................................................ 6

Training Product Range .................................................................................. 6

Continuing Professional Development (CPE) ................................................. 7

Customised Learning ...................................................................................... 7

In House Training Packages ............................................................................ 8

Webinars ......................................................................................................... 8

The Learning Investment ................................................................................ 9

How to Register .............................................................................................. 9

The Amovita Difference ................................................................................ 10

Our Training Presentations ........................................................................... 11

Benefits of Engaging Amovita ....................................................................... 11

2013 Training and Professional Development Calendar .............................. 13

Frequently Asked Questions ......................................................................... 34

Course Outlines:

Leading for a Competitive Edge ............................................................... 18

Ethical Excellence and Decision Making .................................................. 19

Beliefs and Values that Influence Performance in the Workplace .......... 20

Mastering Assertive Interactions in the Workplace ................................ 21

The Accidental Counsellor ....................................................................... 22

Supervision for High Performance, Introduction ..................................... 23

Supervision for High Performance, Intermediate .................................... 24

Supervision for High Performance, Advanced ......................................... 25

Supervision for High Performance, Retreat ............................................. 26

YES! Minister ............................................................................................ 27

Mediating Conflictual Situations .............................................................. 28

Developing and Maintaining Your Professional Practice Framework ..... 29

Best Practice in Case Management and Motivational Interviewing ....... 30

The Neuroscience of Brain Friendly Conversations in the Workplace .... 31

Moving from Resistance to Realignment ................................................. 32

Neuroscience and Resilience ................................................................... 33

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Amovita Consulting is a leading management and human resources

consultancy, mediation and training business that provides a range of

services and programs aimed at supporting businesses, organisations and

companies to develop and maintain high performance outcomes in the

workplace.

Known for our unique business approach incorporating a Blue Ocean

‘philosophy’, we provide services and products based on high performance

principles.

Our client portfolio spans Corporate, Government, Non-Government and

business sectors. Testament to client service excellence, Amovita has been

recognised as an Australian Leader in Business, consecutively winning the

2011 and 2012 Australian Business Award for Service Excellence.

Amovita’s vision to move into uncontested market space provided a

creative response in the market place. We quickly found that having a team

of consultants with a background and expertise in business and human

services has allowed our boutique consulting business to thrive in Australia

and internationally.

Our team are the best in their fields. They are proven leaders and have

been selected to be part of Amovita’s dynamic team for their commitment

to providing the highest quality of service, their dedication to their own

ongoing professional development for their entrepreneurial mindset and

aptitude.

Our focus is our clients and customers. Our success is because of their

belief in our high quality services. We pride our business on a partnership

model, providing our clients with a range of business and organisational

solutions.

Through our strategic partnership model, we provide a one-stop shop –

resulting in many of our clients requesting services and programs across all

our consulting divisions. Our services are flexible and mobile. We travel to

our clients, increasing productivity and efficiency dividends.

We have the ability to respond creatively to the needs and requests of

clients in a short timeframe and match the appropriate professional and

service with our client needs.

Our Three Service Divisions are:

1. Business Consulting

2. People Management

3. Inspire: Training and Professional Development

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Our Inspire division is all about inspiring people and business excellence. We offer a range of quality customised training presentations and programs suited to your business and organisational needs. Our training has been designed based on key learning principles that allow participants to integrate their new skills and learning back into the workplace. Our training is enjoyable, interactive and designed on the latest research and evidence base.

Offering training across the corporate, government and non-government sectors we have developed training programs that ensures high performance in the workplace. To maximise the skills and learning in our training presentations we recommend further follow up and coaching to ensure the transfer of knowledge and information takes place. Many of our training presentations have Continuing Professional Education (CPE) Endorsement with the ACWA and the AASW.

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At Amovita Consulting we believe that a business needs to be continually

evolving and developing according to its clients’ and market needs.

Our dedication to research and development has meant we have been

honoured with several prestigious Business Awards in the past few years.

It is acknowledgement and testament to client feedback and having our

clients recognise the importance that Amovita plays in their business,

company or organisation.

We are excited to share with you our recent achievements:

2012 Australian Business Award Winner – Service Excellence

2012 Quest Employee Excellence Award Winner

2012 Quest Small Business Achiever Awards, Finalist

2012 Small Business Champion Awards, Finalist – Professional

Services

2012 Small Business Champion Awards, Finalist – Business Growth

Champion

2012 Telstra Business Awards, Nominee

2011 Australian Business Awards, Winner – Service Excellence

2011 Quest Business Achiever Awards, Winner – Professional

Services

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In mid-2013 our entire range of Inspire Training and Professional

Development Courses will be available via our e-Learning Portal providing

even more flexible training and learning options for clients.

Our experienced Inspire Training Facilitators will be available online

through a series of webinars, blogs and interactive e-Learning presentation,

allowing you to have the benefit of a facilitator to answer questions and

provide clarification throughout your online training experience.

We will also offer a mix of training via self directed learning activities.

Why Choose Online Learning?

Completing your training courses online gives you the freedom to work

through the training material at your own pace. There is no need to find

time to attend training presentations

or workshops.

With Amovita Consulting, online

training courses you will enjoy one on

one trainer support and the ease of

studying anywhere and anytime.

Underpinning our training and professional development services, we have

developed an extensive product range.

All materials are available for purchase on our website through our Product

Range.

Included in our extensive range of resources are:

Education DVD’s

PowerPoint Presentation Slides and Notes

Books – virtual and hardcopy

Training Presentation Manuals

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In a commitment to Professional Development in the sector, Amovita

Consulting is delighted to partner with the ACWA and AASW.

The ACWA is the national professional body for over 500,000 professionals

across the human services sector in Australia.

Ten (10) of our training presentations are accredited providing valuable

CPE points for professionals when they attend one of our training

presentations. All of the training presentations that have been accredited will display one

of the following logo’s, the number of CPE Points allocated to the training

that each presentation attracts. For more information and membership to

the ACWA please visit their website

Amovita Consulting’s customised learning programs offer high quality

training that can be developed or tailored to meet the specific needs or

your organisation or company. Our customised learning ensures:

We travel to you, reducing down time and reduces the cost for your

business, company or organisation

We can provide training and presentations in a retreat setting

maximising the energy of the team or to re-energise the team

We survey your team prior to the training to maximize the learning

opportunity and to engage even before we meet your team on the

day of the training

Our knowledge and expertise of the topic area, how learning is

transferred back into the workplace and include these elements in

your training program

Programs that are developed to ensure learning has the most

effective impact on your team or workplace

Presentations are interactive and experiential to maximize the

transfer of knowledge process

A partnership between the workplace and Amovita to develop the

training requirements for your organisation or company that aligns

with the strategic and or operational needs

A team of highly specialist presenters with relevant qualifications

and mindset to be integral in the learning process for your business

or company

Further discounts for larger teams participating in the training

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Customised Meetings

Amovita’s presenters meet with you prior to developing or

customising the presentation information to meet your needs

Customised training provides you organisation or company with

solutions and educational needs to achieve quality results

We can specifically meet your objectives in mind

A Professional Certificate of Completion or Attendance to maintain

currency of ongoing professional development demonstrating your

committed to staff development

Accredited and professional development presentations

Follow to ensure service excellence

Cost Effective and Convenience

Amovita offers discounts for group bookings when delivering

customised training in house

Savings as we travel to you

We save you valuable time

Minimises disruption to the team

A choice of highly qualified professionals to deliver your objectives

and business and organisational solutions

Higher efficiency dividends

At Amovita, we find that webinar participants

really enjoy the opportunity to spend smaller

amounts of time out of their day engaging in

professional development – without leaving

the office, making it perfect for the busy

professional.

If you are new to the webinar concept, think

of it as attending a conference or event

without leaving your home.

Using your computer and/or telephone, participants can hear a

presentation (like a conference call) and also see the presenter’s slides

(watching over an internet connection).

For all of our webinars, participants register and link in ahead of the set

webinar time in order to reserve a space and obtain instructions for how to

join the webinar on the scheduled day and time.

All of our Webinar Series’ and Topics will be advertised in the monthly

Amovita Consulting e-newsletter and will be listed on the Webinar Page on

our website.

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All our public training presentations are fully inclusive of course fees,

manuals, materials, handouts and catering.

For each training presentation you attend, you will receive:

A certificate of attendance/completion

All manuals, tools and training materials

Access to our online resources

Healthy food with all dietary requirements catered for

Positive and high performing presenters

Opportunity to meet with other professionals

A 15% discount gift voucher to use towards another Amovita

program, presentation or service (valid for 12 months)

Discount of 15% if 3 or more people attend the same training

presentation from the same

organisation, delivered on the

same day

Our Training Presentation Investments

are:

1 hour Webinar: $49.95*

Half Day Presentation - $245*

Full Day Presentation: $375*

Two Day Presentation: $735*

Three Day Presentation: $1,095*

Professional Practice Forum Series per forum: $199*

Professional Practice Forum Series (6 sessions): $885*

* Prices exclude GST

To register your attendance at one of Amovita’s engaging and dynamic

training presentations, by:

1. Download – you can download a Training Presentations Registration

Form located on the Amovita Website;

2. Email you can email us to request a registration form

Once your registration has been received, you will be sent an email

confirming your training registration and specific details of your chosen

training.

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All training registrations are to be remitted for prior to attendance at the

presentation.

Upon receipt of your completed training registration form, an invoice will

be issued for your training presentation.

All training presentation costs are excluding GST.

We often find that whilst training is useful and targeted for staff to engage

in best practice and the most up to date information, when the new

learning is transferred and integrated back into the workplace, it gradually

becomes something that sits on the ‘shelf’.

Research suggests that only 10-13% of new learning in training is

transferred back into the workplace.

At Amovita, we have a training program that ensures you and your staff

integrate the new learning from our training for the longer term where it

can really make a difference to the workplace.

We understand learning theory and the important elements of maximising

the transfer of learning back into the workplace.

Amovita is a provider of a range of professional development and

accredited training presentations for the corporate and business world and

specific presentations for the human and community services sector.

Our presentations are designed for organisations who engage in ongoing

staff training as well as individuals who are committed to their ongoing

personal and professional development.

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Our trainers are fully accredited and some of our trainers provide

lectureship in the University sector as a way of continuing to contribute to

best practice curriculum and education.

Flexible in our services to you we can deliver training for you and your

organisation during the week, after hours and on the weekends.

Amovita delivers training throughout Queensland and interstate, we also

can tailor training to suit your organisational or business needs.

Our professionals are highly qualified specialists in their field of

expertise

You have access to professionals in between meetings and post

training

We support your progress in the new skills you are learning

We save you time and money by travelling to you, or we can

provide training onsite

We can customise a program to suit your needs and budget

We travel interstate to ensure you receive a responsive service

We can observe your staff in the workplace to ensure training is

integrated into their workspace and role

We can evaluate the integration of training into the workplace to

ensure you are getting value for your return

Engage in research and development to ensure the latest research

on the topic area

Explore your area of interest targeting training that best hits the

mark

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February

4 Leading for a Competitive Edge – Leaders Practice Forum 1 9.00am – 11.30am Brisbane

6 Ethical Excellence and Decision Making 8.30am – 12.30pm Brisbane

12 Beliefs and Values that Influence Performance in the Workplace 8.30am – 12.30pm Brisbane

14 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Rockhampton

15 The Accidental Counsellor 9.00am – 4.30pm Rockhampton

25 Supervision for High Performance, Day 1 of 3 day Advanced Course 9.00am – 4.30pm Brisbane

March

4 YES Minister! 9.00am – 4.30pm Brisbane

7 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Brisbane

21 Mediating Conflictual Situations 9.00am – 4.30pm Tasmania

25 Supervision for High Performance, Day 2 of 3 day Advanced Course 9.00am – 4.30pm Brisbane

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April

4 Neuroscience and Resilience 9.00am – 430pm Brisbane

8 Leading for a Competitive Edge – Leaders Practice Forum 2 9.00am – 11.30am Brisbane

10 Supervision for High Performance, Day 3 of 3 day Advanced Course 9.00am – 4.30pm Brisbane

11-12 Supervision for High Performance, 2 day Intermediate Course 9.00am – 4.30pm Brisbane

17-18 Supervision for High Performance, 2 Day Intermediate Course 9.00am – 4.30pm Darwin

24 Developing and Maintaining Your Professional Practice Framework 9.00am – 4.30pm Brisbane

May

2 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Adelaide

3 The Accidental Counsellor 9.00am – 4.30pm Adelaide

20 - 21 Mediating Conflictual Situations 8.30am – 4.30pm Brisbane

30 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Melbourne

31 The Accidental Counsellor 8.30am – 4.30pm Melbourne

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June

3 Leading for a Competitive Edge – Leaders Practice Forum 3 9.00am – 11.30am Brisbane

13 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Sydney

14 The Accidental Counsellor 9.00am – 4.30pm Sydney

27 Neuroscience and Resilience 9.00am – 4.30pm Toowoomba

July

8 - 10 Best Practice and Case Management and Motivational Interviewing (2.5 days)

9.00am – 4.30pm Brisbane

31 The Neuroscience of Brain Friendly Conversations in the Workplace 8.30am – 12.30pm Brisbane

August

5 Leading for a Competitive Edge – Leaders Practice Forum 4 10.30am – 12.30pm Brisbane

8 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Brisbane

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September

5 Supervision for High Performance, 1 Day Introductory Course 9.00am – 4.30pm Brisbane

12 Supervision for High Performance 1 day Introductory Course 9.00am – 4.30pm Cairns

13 Mastering Assertive Interactions in the Workplace 9.00am – 4.30pm Cairns

15 - 17 Supervision for High Performance, Advanced 3 Day Course 9.00am – 4.30pm Brisbane

18 Ethical Excellence and Decision Making 8.30am – 12.30pm Brisbane

24 Beliefs and Values that Influence Performance in the Workplace 8.30am – 12.30pm Brisbane

26 - 27 Supervision for High Performance, 2 Day Intermediate Course 9.00am – 4.30pm Christchurch, NZ

October

2 YES Minister! 9.00am – 4.30pm Adelaide

14 Leading for a Competitive Edge – Leaders Practice Forum 5 9.00am – 11.30am Brisbane

November

2 - 4 Supervision Retreat 3 days 9.00am – 4.30pm Sunshine Coast

25 Leading for a Competitive Edge – Leaders Practice Forum 6 9.00am – 11.30am Brisbane

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‘Leaders Practice Forum’ – Series of 6 Bi-Monthly 2.5 Hour Forums

As a busy supervisor, manager or leader it can be difficult to take time out

to attend training or spare your staff to attend training. Exploring how we

lead for a competitive edge, Amovita has designed a Leaders Practice

Forum in which we explore 6 key topic areas across 10 months. Each

leadership discussion focuses for 2.5 hours where we bring together

managers, leaders and supervisors to explore contemporary knowledge,

skills and practices to ensure high performance outcomes.

So what does it take to be a great leader?

Great leaders who are driven to excel in what they do

Leaders understand how to value and appreciate staff, provide

quality supervision and coaching for great outcomes

They are confident to engage pro-social activities to influence

others positively

Engage brain friendly frameworks that allow staff to engage

proactively in their own future

Think like an entrepreneur, listen intently without thinking of the

next question or interupt,

Leaders relate well to their followers

They are transactional and transformational

They understand how beliefs and values influence and impact

Our Leading for the Competitive Edge explores topic areas that create a

space for reflection and refraction in an entrepreneurial environment over

a 10 month period to ensure knowledge and skills can be embedded

through the transfer of learning process.

Presentation Topic Areas Include

Forum 1: Developing and maintaining a professional practice framework

Forum 2: How beliefs and values influence/impact performance

outcomes

Forum 3: Ethical excellence & decision making in the supervisory context

Forum 4: Developing a critical thinking and reflective framework for

excellence

Forum 5: Working with resistant staff – moving from resistance to

realignment

Forum 6: Leading for the future – a neuroscience approach to supervision

and coaching

Learning Outcomes

Explore and understand the impact of beliefs and values as a leader

in different contexts

Develop a framework for ethical excellence in decision making

Explore the contexts in which neuroscience can enable your

leadership for that competitive edge

Understand a framework for resolving resistance in the workplace

Understand the industrial, legal and ethical contexts in which

supervising and coaching staff takes place

Develop a professional practice framework as a leader

Presentation Format

Interactive learning discussion and presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘Having an Ethical Edge’ - 4 Hour Presentation

Having the ethical edge in today’s workplace takes focus, moral reasoning

and emotional and social intelligence.

Being able to demonstrate innovation, critical thinking, synthesis of

information and superior problem solving skills is vital for leaders,

managers and supervisors.

Amovita’s integrated ethical framework for excellence describes the

essential areas for sustaining high performance through ethical practices,

culture, information and knowledge.

This presentation explores the importance of developing a framework for

ethical excellence in the workplace, how to engage staff in the underlying

principles of your excellence framework and focuses on the relationship

between personal and professional ethics.

We explore the role our brain plays in the decision making process, how

decisions incorporate moral and ethical reasoning and how we can develop

essential skills as future leaders.

We look at the role that stress plays in aligning decisions and how our

personal beliefs and values are instrumental in the art of decision making.

Learning Outcomes

Develop a framework for innovation and critical thinking

Understand the relationship between critical thinking and

synthesising information

Explore the role that personal beliefs and values play as they

influence your decision making ability

Understand the fundamental role that neuroscience plays in how

we make decisions and engage and act ethically

Understand how to negotiate and maintain productive relationships

How to maintain an intentional culture of excellence in the

workplace

Develop your own framework for decision making in the workplace

Presentation Format

Interactive learning discussion and presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘Professional vs Personal, Getting the Right Balance’ - 4 Hour Presentation

Just imagine what it would be like if you introduced new skills and

techniques into your professional and personal life that would create

change instantly?

By exploring our beliefs and values that influence our work and practices

we discover a whole new way of working and thinking. You become more

aware of how you use yourself in your practices and in your work

understanding the importance of how our behaviours impact our brain

functioning and success.

This presentation provides the necessary framework to support the

exploration of how personal and professional beliefs and values impact and

influence our work and relationships.

Amovita’s half day training (4 hours) presentation explores key topics

including common language frameworks, how to achieve high performance

through realigning thinking and values and explores the drivers of

workplace excellence through realignment of values and beliefs.

We explore the art of brain friendly conversations and look at the latest

research in Neuroscience and the influences of how patterned behaviour

can impact outcomes and relationships in the workplace.

In this training we profile a set of beliefs and values to understand how re-

patterning takes place.

Learning Outcomes

Understand the importance of critical self-reflection in the workplace

Understand how to profile beliefs and values as a professional for effective outcomes

High performance goal setting for achievement

How to develop a high performing team and workplace

Explore how Neuroscience and biology can impact beliefs and values

Understand the context in which re-patterning takes place

The influence of self-talk and construction of thought processes

How others patterns influence your attributes and work performance

Explore and develop key skills and knowledge to impact others positively

Learn how to develop a healthy boundary system

Understand how to assess the contexts in the workplace environment

Develop an intentional language framework for change

Presentation Format

Interactive learning discussion and presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘How to Become a Lion Tamer’ - 1 Day Presentation

Being able to communicate confidently and effectively is an essential skill in

today’s competitive workplace. This is especially true for those who work in

the ‘front line’ of public services, dealing with clients, families and carers or

in the corporate sector working with and responding to resistant

customers.

These roles often involve working under a pressure, whilst at times having

to negotiate conflicting values, opinions and beliefs of others.

This training presentation provides valuable skills and knowledge for

participants to communicate with influence that will allow the creation of

positive and productive working relationships, skills to diffuse hostile

situations, respond appropriately to confrontations and successfully resolve

misunderstandings.

It is an experiential learning journey that will enable participants to reflect

and consider the impact that certain communication styles and behavioural

approaches can have on relationships with others. The course works

through a five-tiered model that will develop an understanding and

appreciation of the different levels and types of assertiveness. Participants

will be provided with various opportunities for reflection and analyse

different examples of when, where, how and why staff find themselves in

challenging situations.

Participants will then be provided with the opportunity to practice the

techniques they have learned, building their confidence and emphasising

the use of specific strategies for promoting positive and productive

interactions.

Learning Outcomes

Identify behavioural styles and how they can impact on working

relationships

Identify their own natural style of assertiveness and apply

techniques in a range of work situations to promote positive

relationships

Identify appropriate communication strategies and utilise specific

techniques in work situations that require assertiveness

Manage conflict and challenge others with empathy and sensitivity.

Negotiate to achieve mutually beneficial outcomes

Utilise effective ways of advocating on behalf of others.

Influence others using an intentional language framework

Motivate others through effective persuasion

Presentation Format

Interactive learning discussion and presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘Getting called into the Front Line’ - 1 Day Presentation

It can be difficult to know what to do or say when approached by someone

who is anxious or in distress. Without specialist knowledge, training and

experience having to step into an accidental counsellor role can be difficult

and overwhelming.

There may be times where you will be first point of contact for someone in

crisis, and whether it is a major emergency or some sort of emotional

distress, it’s important to know how to respond empathically and

appropriately.

Even without a formal qualification in counselling it’s important to have a

tool kit and skills, techniques and questioning framework in which to

provide the necessary support to others when they are anxious, angry,

experiencing grief or a challenging time in their lives.

One of the main aims of the presentation is to provide participants with a

framework with which to respond when having to step into an accidental

counsellor role in the workplace.

The workshop provides participants with all the necessary skills and tools to

be able to respond appropriately, empathetically and effectively to others

in crisis including team members and clients.

Participants will learn general counselling techniques including different

questioning frameworks for use in different situations, how to de-escalate

a situation and engage in self-care post the situation.

Learning Outcomes

Be aware of the impact that their own personal

values and beliefs can have when communicating

with others in distress

How to assess a situation and determine urgency

Know how to utilise a crisis intervention model

Engage empathetically with others using specific counselling and

communication skills

Identify and respond appropriately to ethical dilemmas as they arise

Maintain an appropriate level of involvement within clearly defined

boundaries

Be ethical in your approach when dealing with sensitive information

Understand the importance of debriefing and seeking support after

emotionally charged interactions

Develop and implement specific questioning frameworks to suit

different situations

Develop your own framework as an Accidental Counsellor for

confidence

Presentation Format

Interactive learning discussion and presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘Laying the Foundations of Supervision’ - 1 Day Presentation

Research suggests that 90% of professionals, managers, leaders in the

workplace have never engaged in training or study around professional

supervision and coaching. Today’s workplace encompasses complexity that

requires a new approach to providing leadership and supervision to staff.

With the advent of advanced technologies and the virtual world in which

we work, ensuring staff feel supported, valued and appreciated is crucial

for maintaining productivity and high performance outcomes.

Professional supervision is underpinned by a unique professional

framework and educating staff about how to develop and maintain this is

important in articulating their role and outcomes.

This presentation provides a unique introduction to providing and engaging

in professional supervision and coaching. You will learn how to develop a

structure and framework for your supervision meetings. We look at the

fundamental differences between line and professional supervision, roles

and responsibilities, building a supervisory alliance and topics for discussion

in supervision. You also explore the contexts in which supervision takes

place and develop a suite of core supervision skills necessary when

becoming a new supervisor and coach in the workplace. We also discuss

the art of providing feedback, how to set up the supervision relationship

and structure, develop the supervision agenda, agreement/contract,

minutes, supervision model and framework.

This training also looks at how critical reflection underpins the supervisory

process, learning styles and different personality types.

Learning Outcomes

Understand the contexts in which supervision and

coaching takes place

Explore the nature of the role of supervision for high performance

Develop a professional practice framework

Understand the differences between line and professional

supervision, the role of external and internal supervision

A framework for developing a positive and productive supervisory

alliance

Develop a set of core supervisory skills

How to provide effective feedback

How to set up a supervisory framework and structure for success

Understanding the role of critical reflection

Explore how learning and personality styles influence/impact the

outcomes of supervision

Presentation Format

This presentation is an interactive group based program

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

Access to purchase our range of educational DVD’s for ongoing

development and learning

Opportunity to engage in further observations to embed the

learning process

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‘Professional Supervision in the Workplace’ - 2 Day Presentation

Many staff, supervisors, managers and leaders work in often stressful,

complex and busy work environments. Providing and receiving helpful

professional supervision and coaching is vital to being able to maintain high

performance in the workplace, maintain productivity, reduce sick leave,

turnover and workers compensation costs.

Providing and receiving professional supervision and coaching in today’s

workplace is a must for any professional. Research tells us that engaging in

and providing professional supervision is one of the most effective ways to

reduce stress, feel valued and maintain high productivity in the workplace.

Amovita’s 2 day dynamic presentation provides participants with a

professional framework for understanding how to provide and receive

effective and quality supervision.

You will be guided through our PASE model of supervision which will

ensure you have the necessary framework and techniques to provide

supervision and coaching and to ask for what you need in your own

supervision.

Through our LIVE demonstration and educational DVD’s, participants will

gain valuable skills, knowledge and the tools to allow them to feel more

confident in their supervisory roles and to ensure high standards of

practice from their team members.

Discover different approaches and models in supervision, learn new skills,

understand the contexts in which quality supervision is conducted and how

supervision sits within a legal and ethical context. This course is designed

for anyone who provides or engages in supervision. It is

interactive, thought-provoking and practical.

Learning Outcomes

Understand the vital role that professional supervision can play

Understand the theory behind effective supervision

Implement a reflective model of supervisory practice

Understand what factors create effective and high performance

supervision

Understand how limiting beliefs and values influence/impact in the

supervisory process

Explore the legal and ethical contexts in which supervision and

coaching operate in

Understand a range of supervision models and styles

Be confident in providing quality feedback

Understand the dynamic PASE model as an integrated framework

and tool for high performance outcomes

Learn how to evaluate supervision effectively

Engage in a ‘LIVE’ supervision session using the PASE model

Access our range of education DVD’s for your own practice and

learning

Presentation Format

Interactive learning discussion and presentation, observational

analysis

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

Participants will have had experience in a supervisory role

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‘Becoming a Supervision Master’ - 3 Day Presentation

The aim of this 3-day intensive training program is to take your professional

supervision skills and knowledge to a new level. Exploring high level

concepts and contexts in which supervision takes place, we explore

leadership in supervision for tomorrow’s workplace. We assist you to

develop and maintain a high level of supervision and coaching in the

workplace for high performance outcomes.

Using the latest research and experiential learning in the supervision space,

we explore the industrial and ethical contexts in which supervision takes

place, the technical and professional skills required to engage staff in

quality supervision and to seek effective and high performance outcomes.

You will be able to showcase your current skills and knowledge in

supervision though the experiential learning component of the program

and have the opportunity to engage in an evaluation process to maximise

your learning and expertise.

This training also equips participants with the a range of necessary tools

and documents to develop a quality supervision and coaching framework in

the workplace, tools to effectively evaluate the outcome of professional

supervision and framework to create the right mindset for maintaining

quality in the workplace.

We show you how to ensure best practice outcomes for staff, clients and

customers.

Learning Outcomes

Explore the dynamic framework and process of supervision with

other high level professionals

Understand and develop professional supervision in an industrial,

legal and ethical context

Learn how to implement the PASE Model of supervision and

coaching and all associated documents

Develop a coordinated and integrated implementation strategy for

change in your workplace

Practice and integrate crucial skills and attributes for high level

supervision outcomes

Learn new leadership skills for tomorrow’s workplace

Understand the crucial importance of providing and engaging in

high quality supervision in the industrial and legal contexts

Presentation Format

Interactive learning discussion and presentation, observational

analysis

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

Participants will have had extensive experience in a supervisory role

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‘Mastering the New Frontier’ - 3 Day Retreat

Coming together in a retreat format, this 3-day presentation captures the

very essence of professional supervision and coaching for high

performance outcomes.

Taking 3 days out of your yearly schedule in a relaxed environment to hear

other professionals talk about their supervision program, experience high

level guest speakers share their knowledge and expertise in this area and

understand the crucial nature of supervision as a leading force in the

workplace.

Held annually, Amovita’s 3-day retreat brings together liked minded

professionals to critically think about and explore the context in which

supervision takes place in their workplace. Guest speakers share their

expertise in the areas of supervision and coaching from a range of

perspectives. Our intake for this retreat is kept to a small number to

maximise outcomes and to build collaboration in the supervisory and

coaching space.

We explore the notion of how Neuroscience underpins masterful outcomes

for performance in supervision, how taking a Blue Ocean strategic

perspective in supervision can set your supervision framework apart from

others. Being in a ‘retreat environment’, we take the opportunity to embed

new learning through a neuroscience approach honing critical skills in

providing and receiving supervision through an observational analysis.

Working with Amovita’s leaders in the industry, participants will have the

opportunity to discuss and explore how to develop and maintain critical

supervision outcomes in the workplace, linking a high performance mindset

to the supervisory space. Come and join us in a retreat environment, in a

relaxed atmosphere, fantastic food with other high level

professionals to spend a dynamic and energising 3 days.

Learning Outcomes

Explore supervision in a retreat style learning environment at an

advanced level

Learn from other key speakers on their experience in developing

and maintaining supervision and coaching for high performance

outcomes

Develop supervision within a legal and ethical context

Understand the vital role that neuroscience plays in the supervisory

alliance, context and framework

Explore the linkages between the annual review framework and

supervision

Develop a framework and context for brain friendly supervision,

conversations and evaluation

Presentation Format

For maximum learning this presentation is undertaken in a retreat

process

3 day retreat environment to relax and maximise the learning

experience, work with guest speakers who are leaders in

supervision in their industry

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‘Strategic Communications with Government’ - 1 Day Presentation

Understanding the political and policy contexts for today’s business and

organisation is vital. Knowing what key messages to articulate when with

MP’s or Minister’s or Governmental staff can be ‘tricky’. Being able to

engage in strategic communications in today’s policy and governmental

environment is a must for all leaders.

Being able to communicate strategically with government means

understanding what is on the policy agenda, understand the contextual

nature of the political environment and where your key message needs to

be ‘pitched’.

Understanding how to accurately and concisely convey information, how to

write for policy success and how to promote your business or organisation

in the governmental and political environments is crucial for recognition

and consideration as a leader in the market place. Possessing the necessary

skills to impact the policy and political arena is also vital.

The aim of this training presentation is to equip participants with the

knowledge, skills and tools to be a key and proactive player in today’s

policy and political environments.

This presentation delivered by two high level professionals who have

worked at the senior ministerial level shows you the necessary tools and

skills to engage with government and politicians effectively. We show you

how to prepare for the all important meeting with an MP or Minister,

community cabinet forums, learn the art of writing articulate and clear

media releases, ministerial reports and other key ministerial

documentation.

Learning Outcomes

Develop a framework for engagement

Understand how to effectively engage MP’s,

Ministers and government for effective outcomes

Understand the contextual machinations of government

Define policy within different contexts

Understand the role and importance of policy in the political arena

Explore the policy process and the social and political contexts in

which policy is developed and implemented

Understand why policy practice skills are important as a leader in

the today’s market and sector

Understand and develop necessary key policy skills required in

today’s work environment

Understand how public and social policy intersects in the political

environment

Presentation Format

Interactive learning discussion and presentation

Both facilitators have worked in the strategic policy and the political

environment

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘The Black Ops of Resolving Conflict’ - 2 Day Presentation

Often resolving conflict in the workplace can feel like a military operation

that requires heavy artillery and a strategic manoeuvre that takes precision

and focus!

Research suggests the cost of unresolved conflict in the workplace is

extreme in terms of lost work time productivity, sick leave, unproductive

workplace relationships and continued levels of stress. Accumulated stress

further impacts and influences performance outcomes.

Many workplaces find dealing with conflict challenging and time-

consuming. It takes up valuable resources to be able to effectively deal

with the issues that can bring about lasting change.

This presentation looks at the latest research on the impacts of conflict in

the workplace, provides a valuable framework to understand the contexts

in which conflict takes place, explores how values and beliefs impact and

influence conflict typology and provides the necessary conflict resolution,

negotiation and mediation skills to manage and resolve conflict in the

workplace.

During this 2 day presentation, we explore how and why conflict develops,

providing a theoretical framework in which to deconstruct the issues and

the necessary skills and framework to resolve for lasting change.

Learning Outcomes

Discuss the ways in which beliefs and values

influence and impact in the conflictual space

Explore and understand conflict typology

Learn how to communicate effectively exploring questioning

frameworks that work well in the mediation process

Learn how to invoke clear negotiation and resolution skills

Develop and implement a mediation framework for effective

outcomes

Create a mediation agreement that is sustainable and fair

Learn how our mindset creates and maintains thinking and

performance

Explore the art of brain friendly conversations that create effective

outcomes

8 steps for assertive expression’

Understand the pre-conditions that assist in the mediation process

Developing an ethical framework

Presentation Format

Interactive learning discussion and presentation

Observational analysis

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘A Recipe for Professional Success’ - 4 Hour Presentation

Developing an integrated professional practice framework is vital for

working effectively with clients and colleagues. It provides the parameter

for focus for your work and identifies relevant skills and knowledge

frameworks that ensures accountability and congruency within the practice

arena.

Being able to clearly identify and articulate your professional practice

framework also ensures that others know where you are coming from,

what approach and model you are engaging and demonstrates confidence

as a professional.

Join us in this interactive and dynamic presentation where by the end of

the training you will be able to clearly articulate what is the essence and

components of your professional practice framework, understand how to

integrate it to practice and understand it within different contexts.

We explore how different components of your frameworks can be

integrated into your work and practice context, develop your own

framework and have it reviewed.

This presentation is key for new graduates and experienced professionals.

It is also a must for managers and supervisors within the human services,

social work, allied health and psychology fields.

Learning Outcomes

Understand exactly what a professional practice

framework is and what it looks like

Critically examine and evaluate the effectiveness of professional

practice frameworks in different practice contexts

Question how decisions and judgements are made, understand

modes of communication and re-evaluate the underpinning

framework that guides interventions and outcomes

Identify others professional practice frameworks and their use in

specific contexts

Consider how aspects of professional practice frameworks might be

integrated with their own

Consider the uses of the practice framework with regards to specific

challenges and ethical dilemmas in the workplace

Presentation Format

Interactive learning discussion and presentation

Observational analysis

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘Rebranding Case Management’ - 2.5 Day Presentation

As professionals in the human services field, we often work with clients

with complexity of needs. Being able to identify the client’s real needs,

develop and engage a quality assessment framework and effective case

plan/case management framework is vital for success.

Case management has been well documented and practiced in the human

services field. This training presentation provides a new way of thinking of

how to engage and effectively use the case management process, renews

the language to bring a fresh approach for great case planning outcomes.

We explore ways to engage involuntary clients, use critical reflection as a

tool of awareness and through a highly complex case study provide high

level skills in case assessment, management, planning and evaluation.

This 2.5 day training program offers participants a clear and professional

framework, tools and process to ensure you are engaging best practice in

the case management process.

This presentation also explores the principles and framework of

motivational interviewing providing you with the new thinking and tools to

assist in the case management process focusing on the work of Dr William

Miller.

Participants can engage in this training presentation as professional

development or as an accredited course and progress through Amovita’s

assessment process.

Learning Outcomes

Learn how to develop an assessment framework that facilitates effective outcomes

Explore and learn intentional questioning frameworks for case assessment, case management, evaluation and in the case conferencing process

Understand how to use the case management process as an effective tool to engage clients to ensure relevant outcomes

Explore how motivational interviewing techniques enhance the case management process

Learn how to negotiate services with organisations successfully

Evaluate your own advocacy skills

Develop an integrated approach to engage involuntary clients in the case planning process

Understand how the stages of change impact/influence the case planning process

Learn critically reflective frameworks to use in the case management process

Develop an ethical decision making framework to engage in the case management process

Develop communication techniques for success in case conferences

Refresh and renew the language of case management

Explore how to re-align case management in your organisation

Presentation Format

Interactive learning discussion and presentation

Observational analysis

Accredited or professional development training

Accredited training as 3 units in the Cert IV Community Services

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘Gold Standard Conversations’ - 4 Hour Presentation

Have you ever felt drained in various conversations? Have you ever walked

away from a meeting and wondered what the key messages were or

perhaps missed the message or theme altogether? Tomorrow’s workplace

is facing unparalleled change, requiring new and very dynamic skills and

knowledge than we use today. There are increased demands on our time,

how we prioritise, respond, interact in a virtual and global environment.

We are processing large amounts of information on a daily basis and push

our mind to the ‘brain frazzle’ zone. Distractions are frequent and no longer

do we seem to be able to often meet the challenges of the modern world

in which we work in.

Understanding and embracing the art of engaging in brain friendly

conversations in the workplace is vital to ensure high performance, positive

relationships and gold standard outcomes. Understanding the context in

which brain friendly conversations take place and how this is underpinned

by Neuroscience and biology will take your workplace and yourself as a

professional to a whole new level.

This presentation will equip you to meet the challenges of the new world,

design how to leverage time and resources in your workplace, manage your

emotions and prioritise with often limited brain resources. You will be

more conscious of the state of being in the zone to be at your best in

conversations.

Participants will develop their own framework for high performance

outcomes through our 7-step model. If you are looking for something new

and dynamic to use in your conversations as a leader or manager, then this

presentation is for you.

Learning Outcomes

Under concepts and contexts in which brain friendly conversations

take place

Explore and learn new ways of communicating for high

performance outcomes

Understand how stress plays a vital role for successful and positive

conversations

Explore the role of biology and Neuroscience in ensuring

conversations are brain friendly

Develop your own 7 step model for conversations for success

Understand and develop an intentional language framework as part

of the process

Enhance your skills and attributes

Learn how to prioritise for the workplace of tomorrow

Learn new skills to take your conversations to a different level

Understand the important role and context in which Neuroscience

takes place

Explore resources and tools that will assist you to maintain your

new skills and knowledge

Understand the role of emotion and emotion regulation

Presentation Format

Interactive workshop style presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘On the Move’ – 4 Hour Presentation

Working with resistant staff and colleagues can be challenging and take up

energy and resources. Frustration sets in and conflictual behaviour appears

impacting on the wider team.

Understanding the context in which resistance takes place and how people

can be wedded to being resistant is vital to be able to assist the

realignment process. Knowing the art of moving staff from Point A to B

takes high-level skills and knowledge. Knowing the many faces of resistance

and having a solid framework in place to shift resistance to realignment can

ensure everyone in the process feels supported and valued.

This presentation explores the role and contexts in which resistance takes

place, how to respond effectively when others are defensive and their

behaviour and attitude is impacting negatively on others. We explore the

art of having difficult conversations through different questioning

frameworks and how to support staff who may have limited insight and

reflection.

We show you how to engage in brain friendly conversations to maximise

positive outcomes and explore the importance of Neuroscience as a tool

and framework for the realignment process.

Through the training you will develop a critical reflective framework for

change, enhance skills in challenging with influence even in the most

difficult situations and understand the importance of light and shade in the

change process.

The presentation will also explore different frameworks, models and

approaches to support you in the change process and equip you with

valuable knowledge and skills to realign the most resistant contender.

Learning Outcomes

Understand the contexts in which resistance takes place

Develop a framework for realigning resistance in the workplace or

team

Explore how to minimise impacts on other in the team

Engaging brain friendly conversations for change

Develop a change process to neutralise resistance

Develop a critical reflective framework to support staff

Understand the vital role that Neuroscience plays in resistance and

realignment

Explore how personal beliefs and values impact/influence the role

of resistance

Develop skills for challenging with influence

Presentation Format

Interactive workshop style presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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‘A Recipe for Resilience & Self Care’ – 1 Day Presentation

The ability to engage in your own framework for self-care and maintain a

high level of resilience is conducive to professional practice and great

health and well-being outcomes. We all know the impacts on high

vulnerability and low resilience on health and well-being and how

prolonged stress can impact our body and mind to the point of low

performance.

This training explores different models and approaches to reducing stress

and increasing well-being outcomes through a neuroscience and resilience

approach. Through a range of theoretical and practical tools and skills we

will explore the identification of triggers and responses that assist to

maintain a high level of resilience and positive thinking.

We explore the amazing work through Neuroscience that demonstrates a

clear framework for reducing stress, increasing resilience, personal and

professional performance.

We outline the latest research that demonstrates how easy it can be to

maximise your professional potential and increase to peak performance for

longer periods of time. We will show you how to engage in an action

orientation approach to your own self-care and build resilience at the same

time.

The presentation will look at how you assess risks and stressors that may

be impacting on your health, well-being and mindset. We assist you to

understand better the theory and practice of reducing responses to stress

and maintaining resilience in a changing environment. We explore know

how to move through change with a reduction in stress responses that

impact heavily on the body and mind. We show you tools and skills to

reduce stress, burnout and compassion fatigue and trauma typology.

Learning Outcomes

Understand the psychological and physiological impacts on

prolonged stress

Develop a framework for lowering vulnerability and increasing

resilience

Explore models and approaches for effective well being

How Neuroscience plays a vital role in reducing your vulnerability to

stress, burnout and compassion fatigue

Identify how triggers set you on a path of little return

Learn how to maximise your own performance within a resilient

framework

Learn how to assess risk

Understand how to maintain resilience through continual change

Develop protection factors for self-care

Vision a future for resilience

Presentation Format

Interactive workshop style presentation

This presentation is available as face to face, in house, customised

to suit your workplace, as a webinar course and during 2013 online

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Question: How do I pay for the training?

Answer: There are several payment options. You can register and pay for

your training online, through the Amovita Website with a credit card; or if

you choose, you can ask for an invoice to be sent to you. We are unable to

accept cash or cheque on the day of the presentation.

Question: How do I register for training?

Answer: Registrations for all of Amovita’s training

presentations can be completed either online, by

completing an online registration form on our

website; or you can download and a complete a

training registration form and email this to Amovita.

Question: I’d like to attend a training presentation,

but there isn’t a date on your calendar that suits me. Can I ask for a date?

Answer: Yes, please contact us with your date of preference and location.

We will wherever possible schedule training on dates and locations outside

of those listed in our training calendar if there are 10 or more people

interested in attending (10 people can be made up from several of your

partnering organisations if you wish).

Question: I have a dietary requirement, can you cater for me and will there

be a surcharge?

Answer: YES, we can cater for your dietary requirement, however we need

to know no later than 1 week prior to your training presentation date,

otherwise we may not have your specific need catered for. In most cases

there will not be an additional cost.

Question: What do I need to bring with me?

Answer: Please bring with you pen, paper, business cards,

water bottle, light jacket (air conditioning) and anything else

you may need during the day.

Question: How do I know if my place has been confirmed for

a training presentation?

Answer: You will receive a confirmation email with all the

details of the training.

Question: Will my training presentation be cancelled or postponed?

Answer: Amovita is committed to our customer service and are dedicated

to delivering our training presentation according to our training calendar;

however there may be circumstances when we have to cancel or postpone

our training. If this occurs, we will notify you as soon as possible and you

will not be charged any cancellation fees.

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Question: Are there any pre-training papers or articles to read or

documents to complete?

Answer: Generally, No. If there are any pre-training requirements, we will

advise you at the time of your booking and pre training contact from the

presenter.

Question: Do I have to arrive on time for the training?

Answer: Absolutely. We want to ensure you receive the maximum benefit

you can from our presentations, so please arrive approximately 10 minutes

prior to the commencement of the presentation.

Question: I’ve had something come up and I need to cancel my training.

Will there be a cancellation fee.

Answer: We would love to see you at training, but we understand plans

sometimes change. As we have contracts with venue’s and suppliers, our

cancellation fees are:

31 calendar days prior: no cancellation fee

21 to 30 calendar days prior: 30% cancellation fee

8 – 20 calendar days prior: 40% cancellation fee

4 – 7 calendar days prior: 75% cancellation fee

Under 3 days prior: 100% cancellation fee

Non arrival: 100% cancellation fee*

* If a staff member cannot attend on the day of training, the organisation is

welcome to send a replacement for that person