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Page 1: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 1

Operations ManagementOperations ManagementModule E – Learning CurvesModule E – Learning Curves

© 2006 Prentice Hall, Inc.

PowerPoint presentation to accompanyPowerPoint presentation to accompany Heizer/Render Heizer/Render Principles of Operations Management, 6ePrinciples of Operations Management, 6eOperations Management, 8e Operations Management, 8e

Page 2: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 2

OutlineOutline Learning Curves In Services And Learning Curves In Services And

ManufacturingManufacturing

Applying The Learning CurveApplying The Learning Curve Arithmetic ApproachArithmetic Approach

Logarithmic ApproachLogarithmic Approach

Learning-Curve Coefficient ApproachLearning-Curve Coefficient Approach

Strategic Implications of Learning Strategic Implications of Learning CurvesCurves

Limitations of Learning CurvesLimitations of Learning Curves

Page 3: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 3

Learning ObjectivesLearning Objectives

When you complete this module, you When you complete this module, you should be able to:should be able to:

Identify or Define:Identify or Define:

What a learning curve isWhat a learning curve is

Examples of learning curvesExamples of learning curves

The doubling conceptThe doubling concept

Page 4: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 4

Learning ObjectivesLearning Objectives

When you complete this module, you When you complete this module, you should be able to:should be able to:

Describe or Explain:Describe or Explain:

How to compute learning curve How to compute learning curve effectseffects

Why learning curves are importantWhy learning curves are important

The strategic implication of The strategic implication of learning curveslearning curves

Page 5: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 5

Learning CurvesLearning Curves

Based on the premise that people and Based on the premise that people and organizations become better at their organizations become better at their tasks as the tasks are repeatedtasks as the tasks are repeated

Time to produce a unit decreases as Time to produce a unit decreases as more units are producedmore units are produced

Learning curves typically follow a Learning curves typically follow a negative exponential distributionnegative exponential distribution

The rate of improvement decreases The rate of improvement decreases over timeover time

Page 6: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 6

Learning Curve EffectLearning Curve Effect

Figure E.1Figure E.1

Co

st/t

ime

per

rep

etit

ion

Co

st/t

ime

per

rep

etit

ion

Number of repetitions (volume)Number of repetitions (volume)00

Page 7: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 7

Learning CurvesLearning Curves

T x LT x Lnn = Time required for the n = Time required for the nthth unit unit

wherewhere TT == unit cost or unit time of the first unitunit cost or unit time of the first unitLL == learning curve ratelearning curve ratenn == number of times T is doublednumber of times T is doubled

First unit takes First unit takes 1010 labor-hours labor-hours70%70% learning curve is present learning curve is presentFourth unit will require doubling twice — Fourth unit will require doubling twice — 11 to to 2 2 to to 44

Hours required for unit Hours required for unit 4 = 10 x (.7)4 = 10 x (.7)22 = 4.9 = 4.9 hourshours

Page 8: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 8

Learning Curve ExamplesLearning Curve Examples

Table E.1Table E.1

ExampleExampleImproving Improving

ParametersParametersCumulative Cumulative ParameterParameter

Learning-Learning-Curve Curve SlopeSlope (%)(%)

Model -T Ford Model -T Ford productionproduction

PricePrice Units producedUnits produced 8686

Aircraft Aircraft assemblyassembly

Direct labor-hours Direct labor-hours per unitper unit

Units producedUnits produced 8080

Equipment Equipment maintenance maintenance at GEat GE

Average time to Average time to replace a group of replace a group of partsparts

Number of Number of replacementsreplacements

7676

Steel Steel productionproduction

Production worker Production worker labor-hours per unit labor-hours per unit producedproduced

Units producedUnits produced 7979

Page 9: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 9

Learning Curve ExamplesLearning Curve Examples

Table E.1Table E.1

ExampleExampleImproving Improving

ParametersParametersCumulative Cumulative ParameterParameter

Learning-Learning-Curve Curve SlopeSlope (%)(%)

Integrated Integrated circuitscircuits

Average price per Average price per unitunit

Units producedUnits produced 7272

Hand-held Hand-held calculatorcalculator

Average factory Average factory selling priceselling price

Units producedUnits produced 7474

Disk memory Disk memory drivesdrives

Average price per Average price per bitbit

Number of bitsNumber of bits 7676

Heart Heart transplantstransplants

1-year death rates1-year death rates Transplants Transplants completedcompleted

7979

Page 10: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 10

Uses of Learning CurvesUses of Learning Curves

Internal:Internal: labor forecasting, labor forecasting, scheduling, establishing scheduling, establishing costs and budgetscosts and budgets

External:External: supply chain negotiationssupply chain negotiations

Strategic:Strategic: evaluation of company and evaluation of company and industry performance, industry performance, including costs and pricingincluding costs and pricing

Page 11: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 11

Arithmetic ApproachArithmetic Approach

Simplest approachSimplest approach

Labor cost declines at a constant rate, Labor cost declines at a constant rate, the learning rate, as production doublesthe learning rate, as production doubles

Nth Unit ProducedNth Unit Produced Hours for Nth UnitHours for Nth Unit

11 100.0100.0

22 80.080.0 = (.8 x 100)= (.8 x 100)

44 64.064.0 = (.8 x 80)= (.8 x 80)

88 51.251.2 = (.8 x 64)= (.8 x 64)

1616 41.041.0 = (.8 x 51.2)= (.8 x 51.2)

Page 12: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 12

Logarithmic ApproachLogarithmic Approach

Determine labor for any unit, TDetermine labor for any unit, TN N , by, by

TTNN = T = T11((NNbb))

wherewhere TTNN == time for the Ntime for the Nthth unit unit

TT11 == hours to produce hours to produce

the first unitthe first unitbb == ((log of the learning log of the learning raterate)/()/(log log 2) =2) =

slope of the slope of the learning curvelearning curve

Page 13: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 13

Logarithmic ApproachLogarithmic Approach

Determine labor for any unit, TDetermine labor for any unit, TN N , by, by

TTNN = T = T11((NNbb))

wherewhere TTNN == time for the Ntime for the Nthth

unitunitTT11 == hours to produce hours to produce

the first unitthe first unitbb == ((log of the log of the learning ratelearning rate)/()/(log log 2)2)

== slope of the slope of the learning curvelearning curve

LearningRate (%) b

70 – .515

75 – .415

80 – .322

85 – .234

90 – .152Table E.2Table E.2

Page 14: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 14

Logarithmic ExampleLogarithmic Example

Learning rate Learning rate = 80%= 80%First unit took First unit took 100100 hours hours

TTNN == TT11((NNbb))

TT33 == (100 (100 hourshours)(3)(3bb))

== (100)(3(100)(3loglog .8/ .8/loglog 2 2))

== (100)(3(100)(3–.322–.322))

== 70.2 70.2 labor hourslabor hours

Page 15: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 15

Coefficient ApproachCoefficient Approach

TTNN == TT11CC

wherewhere TTNN == number of labor-number of labor-hours required to produce the hours required to produce the NNthth unit unit

TT11 == number of labor-number of labor-hours required to produce the hours required to produce the first unitfirst unit

CC == learning-curve learning-curve coefficient found in coefficient found in Table E.3Table E.3

Page 16: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 16

Learning-Curve CoefficientsLearning-Curve CoefficientsTable E.3Table E.3

70%70% 85%85%

UnitUnitNumberNumber(N) Time(N) Time Unit TimeUnit Time Total TimeTotal Time Unit TimeUnit Time Total TimeTotal Time

11 1.0001.000 1.0001.000 1.0001.000 1.0001.000

22 .700.700 1.7001.700 .850.850 1.8501.850

33 .568.568 2.2682.268 .773.773 2.6232.623

44 .490.490 2.7582.758 .723.723 3.3453.345

55 .437.437 3.1953.195 .686.686 4.0314.031

1010 .306.306 4.9324.932 .583.583 7.1167.116

1515 .248.248 6.2746.274 .530.530 9.8619.861

2020 .214.214 7.4077.407 .495.495 12.40212.402

Page 17: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 17

Industry and Company Industry and Company Learning CurvesLearning Curves

Figure E.2Figure E.2

Pri

ce p

er u

nit

(lo

g s

cale

)P

rice

per

un

it (

log

sca

le)

Accumulated volume (log scale)Accumulated volume (log scale)

Gross profit Gross profit marginmargin

LossLoss

((aa))

((cc))

((bb))

Company cost

Company cost

Industry price

Industry price

Page 18: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 18

Coefficient ExampleCoefficient Example

First boat required 125,000 hoursFirst boat required 125,000 hoursLabor cost = $40/hourLabor cost = $40/hourLearning factor = 85%Learning factor = 85%

TTNN == TT11CC

TT44 == (125,000 (125,000 hourshours)(.723))(.723)

== 90,37590,375 hours for the 4 hours for the 4thth boat boat

90,37590,375 hours x hours x $40/$40/hour hour = $3,615,000= $3,615,000

TTNN == TT11CC

TT44 == (125,000 (125,000 hourshours)(3.345))(3.345)

== 418,125418,125 hours for all four boats hours for all four boats

Page 19: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 19

Coefficient ExampleCoefficient Example

Third boat required 100,000 hoursThird boat required 100,000 hoursLearning factor = 85%Learning factor = 85%

100,000100,000

.773.773= 129,366= 129,366 hours hours

New estimate for the first boatNew estimate for the first boat

Page 20: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 20

Strategic ImplicationsStrategic Implications

To pursue a strategy of a steeper curveTo pursue a strategy of a steeper curvethan the rest of the industry, a firm can:than the rest of the industry, a firm can:

1.1. Follow an aggressive pricing policyFollow an aggressive pricing policy

2.2. Focus on continuing cost reduction Focus on continuing cost reduction and productivity improvementand productivity improvement

3.3. Build on shared experienceBuild on shared experience

4.4. Keep capacity ahead of demandKeep capacity ahead of demand

Page 21: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 21

Limitations of Learning Limitations of Learning CurvesCurves

Learning curves differ from company Learning curves differ from company to company as well as industry to to company as well as industry to industry so estimates should be industry so estimates should be developed for each organizationdeveloped for each organization

Learning curves are often based on Learning curves are often based on time estimates which must be accurate time estimates which must be accurate and should be reevaluated when and should be reevaluated when appropriateappropriate

Page 22: © 2006 Prentice Hall, Inc.E – 1 Operations Management Module E – Learning Curves © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render

© 2006 Prentice Hall, Inc. E – 22

Limitations of Learning Limitations of Learning CurvesCurves

Any changes in personnel, design, or Any changes in personnel, design, or procedure can be expected to alter the procedure can be expected to alter the learning curvelearning curve

Learning curves do not always apply to Learning curves do not always apply to indirect labor or materialindirect labor or material

The culture of the workplace, resource The culture of the workplace, resource availability, and changes in the process availability, and changes in the process may alter the learning curvemay alter the learning curve