© 2006 amadeus it group sa 1 amadeus air reservation course objectives and agenda
TRANSCRIPT
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Amadeus Air ReservationCourse Objectives and Agenda
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Please Introduce YourselfWe would like to know …
Name and Industry Background
Have you ever worked with Amadeus?
What do you know about Amadeus Air Reservation?
Do you have any particular expectations for this course?
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Course ObjectivesAt the end of the course, you will be able to …
Run Amadeus Selling Platform Know different Front office products and its benefits Encode and Decode Display Amadeus Information Pages Display airline’s availability, schedule and timetable Create a Basic PNR Add optional elements to the PNR Retrieve and modify PNR Work with Amadeus Queues
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Course Agenda Day 1 Preface
Sign
Point of sale
Conversion functions
Exercises
Day 2 Review and quizzes
Information
Amadeus Air
Exercises
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Course Agenda Day 3 Review and quizzes
Basic PNR
Optional elements
Exercises
Day 4 Review and quizzes
Resume Optional elements
PNR Handling
Exercises
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Course Agenda
Day 5 Review and quizzes
Working with Queues
Exercises
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Schedule – 6 Days
First Week, Sat-Wed: TrainingNext Week, Sat: Assessment
Morning Afternoon Start 08:00 1330
Coffee 10:30 1600
Start 10:45 1615
End 13:00 1830
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Any Question