zycron 2014 annual report

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2 0 1 4 Health Information Technology Information Technology People Award-winners Passion SOLUTION-ORIENTED RESULTS CAREERS Project Management IT Governance INNOVATION IT Services Cloud Global Security Mobile Application Software Design Network IT STAFFING Digital Data MOBILE Development OUTSOURCING Application Support

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Page 1: Zycron 2014 Annual Report

2014

Health Information Technology

Info

rmat

ion

Tech

nolo

gyPeople

Awar

d-w

inne

rs

Passion

SOLUTION-ORIENTED RESULTS

CAREERS

Project Management

IT Governance

INNOVATIONIT Services

Cloud

GlobalSe

curit

y

Mobile Application

Soft

war

e D

esig

nNetwork

IT STAFFING

Digital

DataM

OB

ILE

Development

OUTSOURCING

Application Support

Page 2: Zycron 2014 Annual Report
Page 3: Zycron 2014 Annual Report

INNOVATION Where we’re headed

TABLE OFCONTENTS

17

INFORMATION TECHNOLOGY What we do

PEOPLE Who we are

INTERNATIONAL PRESENCE    Where to find us

AWARD-WINNERS Why we’re the best

SOLUTION-ORIENTED RESULTS How we deliver

PASSION How we give

CONTACT US

15

13

11

9

7

5

3

Page 4: Zycron 2014 Annual Report

In a rapidly changing information technology landscape, the Zycron team is headed in the right direction. From winning a national staffing award to adding new critical members to the Zycron team, 2014 was a year of progress and building.We strive every day to provide our world-class clients with a competitive advantage through information technology

services. And this year, our clients affirmed that we’re still on the right trajectory with an intent focus on customer satisfaction.

For the first time, Zycron won the national Best of Staffing Client Award for providing superior service to our clients. This acknowledgment of service quality is based completely on the ratings given to us by our clients, and it annually recognizes less than 2 percent of all staffing agencies in North America. Our mission has always been to be dedicated to the quality of our services, products, and relationships with customers and team members through leadership, technology and integrity. In 2014, we added more than nine new clients in a variety of

industries, including financial services, health care, entertainment and technology.

In this report, we’ll highlight Zycron’s activities and operations during the 2014 fiscal year, which ended December 31, 2014. As always, we congratulate and thank all Zycron team members for another outstanding year of performance in a competitive industry.

And we thank our customers for the opportunity to be their IT services partner.

INNOVATIONWhere we’re headed

Darrell S. FreemanExecutive Chairman

Page 5: Zycron 2014 Annual Report

Zycron, Inc. | 2014 Annual Report 4

Steven Howard SmithPresident and CEO

Greg WelchChief Financial Officer

Stephanie JohnsonChief Operations Officer

EXECUTIVE LEADERSHIP TEAM

The executive team in Nashville is responsible for determining Zycron’s corporate policy and strategic direction. Our executive leadership team has a combined 65 years of experience in the information technology industry.

In 2014, Zycron named a new chief financial officer, Greg Welch, who has more than 20 years of experience as an accounting professional. As CFO, he is charged with directing the financial strategy of the company, overseeing all purchasing activities, and managing the financial planning and budgeting processes. He also prepares financial statements, directs and implements accounting policies, procedures and internal controls, and manages cash flow. 

President and CEO Steven Howard Smith celebrated seven years with Zycron in 2014. And both Chief Operations Officer Stephanie Johnson and Executive Vice President of Sales Dennis Waggoner have been with the company for more than a decade.

Building a strong, cohesive internal unit significantly enhances the services and competencies we offer our clients. The executive team’s individual contributions and expertise have allowed Zycron to achieve sustained growth. Their collaborative teamwork has given them instinctive techniques for maintaining Zycron’s company culture while grooming new employees who join the team every year.

Dennis WaggonerExecutive Vice President of Sales

Page 6: Zycron 2014 Annual Report

INFORMATION TECHNOLOGY

What we do

5

Page 7: Zycron 2014 Annual Report

Zycron is a customer-focused information technology services and solutions firm headquartered in Nashville, Tenn. Since 1991, Zycron has offered IT solutions to a broad client base and today is the primary provider for numerous Fortune 500 companies.

We provide qualified, cost-effective IT solutions in the forms of individual resources, full project teams and project management services to many of the nation’s largest corporations.

IT PROFESSIONAL STAFFING SERVICESContract, contract-to-hire and direct placement: We match candidates with project-specific experience to clients’ job requests. Our resources are specifically selected to meet clients’ standards and current needs.

IT OUTSOURCINGWorking closely with a client’s executive leadership, we have proven success in acquiring and managing entire IT organizations.

OFFSHORE/NEAR SHOREBest-in-class, near-shore IT outsourcing services. Extensive experience in IT consulting and software development. We have three low-cost operations centers located in Mexico and Colombia, offering an array of services and products, including application development, application management, IT process outsourcing, software engineering best-practices consulting and SAP services.

IT GOVERNANCE/PROJECT MANAGEMENTZycron has the expertise and experience to manage the entire application life cycle: definition, prototype, design, development, testing, quality assurance, deployment and maintenance. We offer clients fixed-priced, managed projects.

AREAS OF SUPPORT: Infrastructure | Management | Applications | Data Management

Zycron, Inc. | 2014 Annual Report 6

health care

ZYCRON HAS EXTENSIVE EXPERIENCE IN

1

2

3 state and local government

energy and utilities

Page 8: Zycron 2014 Annual Report

PEOPLEWho we are

7

It is an honor that Zycron has entrusted me with the opportunity to lead the Zycron project management office at the City of Memphis. I’ve been with Zycron five years and look forward to fantastic years to come!

WENDY HARRIS, Director of Project Management Office at the City of MemphisA Zycron consultant since 2009“

Page 9: Zycron 2014 Annual Report

ClinicalDevelopersEngineersHelp DeskProject Managers

At Zycron, we recognize that our core value is our people. From the experienced consultants who work at client sites to the corporate team carrying out day-to-day operations, we have focused on assembling the best team of professionals to serve our clients.

Wendy Harris, pictured here, is one of Zycron’s PMP-certified project managers. She is the director of the Zycron Project Management Office at the City of Memphis, where she manages all Zycron projects and a team of project managers. She has six years of IT project management experience as well as a breadth of

System and Programmer

Analysts

Zycron, Inc. | 2014 Annual Report 8

A SNAPSHOT OF OUR 2014 TECHNICAL STAFF

Clinical/Health IT

Developers

Engineers/ArchitectsHelp Desk/Desktop Support

Project Managers/Business Analysts

12%

20%26%

11%14%

17%

knowledge and experience in account management. A native of Memphis, Tenn., Wendy joined the Zycron team in 2009.

Team members such as Wendy not only possess exceptional technical skills, but also offer soft skills to thrive in an ever-evolving technology industry. Each Zycron consultant satisfies a rigorous evaluation process executed by our recruiting and account management teams. As a result, we are able to provide high-quality talent to our customers.

Page 10: Zycron 2014 Annual Report

INTERNATIONALPRESENCE

Where to find us

9

facebook.com/ZycronInc

youtube.com/user/zycroninc

linkedin.com/company/zycron

twitter.com/Zycron_Inc

Zycron is headquartered in Nashville, Tenn., where for the last three years it has been named by the Nashville Business Journal as the largest technology services firm in the city. Serving many of the state’s largest public and private agencies, the Nashville office also houses the majority of corporate employees, who are responsible for overseeing the daily functions of accounting and finance, account management, human resources, marketing, and recruiting. The executive team, also in Nashville, is responsible for determining Zycron’s corporate policy and strategic direction.

Connect With Us on Social MediaFind Us Anywhere in the World

In addition to the Nashville headquarters, we have regional offices in four major U.S. cities. We have two regional offices in Tennessee, located in Chattanooga and Memphis, one regional office in Colorado and one in Texas. Our regional delivery managers provide a local support infrastructure that includes recruiting and client management services. Zycron Latin America, which provides clients with cost-effective rates and CMMI Level 5 competency, has three low-cost development and operations facilities in Mexico City, Mexico, and in Medellín and Bogotá, Colombia.

Page 11: Zycron 2014 Annual Report

Zycron, Inc. | 2014 Annual Report 10

Bogotá, Colombia

Mexico City, Mexico

Medellín, Colombia

Denver

Dallas

Memphis

Chattanooga

Nashville

ZYCRON LOCATIONS

Zycron Latin America Locations

Zycron Domestic Offices Headquarters

Page 12: Zycron 2014 Annual Report

AWARDWINNERSAWARDS

2015 Best of Staffing Client Satisfaction Award

Zycron Executive Chairman Darrell S. Freeman inducted into the Nashville Entrepreneur Center Entrepreneur Hall of Fame

  Nashville Business Journal’s Largest Tech Services Firm

ICIC Inner City 100

  No. 68 on Black Enterprise Magazine’s BE 100s service companies list

Why we’re the best

11

Page 13: Zycron 2014 Annual Report

Zycron for the first time was recognized with Inavero’s Best of Staffing Client Award for providing superior service to its clients. Best of Staffing Client winners have proved to be industry leaders in service quality based completely on the ratings given to them by their clients. With satisfaction scores more than three times higher than the industry average, award winners make up less than 2 percent of all staffing agencies in the U.S. and Canada that earned the Best of Staffing Client Award for service excellence.

Zycron and its staff received other recognition in 2014, including Executive Chairman Darrell S. Freeman’s being inducted into the Nashville Entrepreneur Center’s Hall of Fame (pictured above). The Hall of Fame honors individuals who exemplify an entrepreneurial spirit, the scale of the individual’s company, and how the individual has “Paid it Forward” – meaning helping others achieve success.

Zycron, Inc. | 2014 Annual Report 12

Zycron Executive Chairman Darrell S. Freeman is inducted into the Entrepreneur Hall of Fame.

Page 14: Zycron 2014 Annual Report

2014 NEW CLIENTS (PARTIAL LIST)

BMI – A leader in music rights management, advocates for the value of music, representing more than 8.5 million works of more than 650,000 copyright owners.

ECS Federal Inc. – A leading mid-sized provider of technology services to the United States federal government.

First Tennessee – A leading institution for personal and business banking.

Metro Nashville Airport Authority – Manager of Nashville, Tenn.’s airport systems.

NaviHealth – A post-acute care (PAC) manager.

UBS – A global firm providing financial services in over 50 countries.

SOLUTION-ORIENTED RESULTS

How we deliver

13

Page 15: Zycron 2014 Annual Report

Zycron, Inc. | 2014 Annual Report 14

2014 Revenue $40,000,000

2014 Sales by Industry

49% 30% 12%

4% 4% 1%

2014 Employee Total 321

Energy and Utilities Health Care Government

Finance and Business Services Automotive Shipping and Transportation, Technology, and Other

Page 16: Zycron 2014 Annual Report

We annually participate in local and national community efforts, both within the technology sector and in other industries. A few events from 2014 are highlighted here.

  100 Black Men American Heart Association American Red Cross  Boys & Girls Club of Middle Tennessee  Cebrun Journalism Center Cumberland View Homes Fellowship of Christian Athletes HCA Hope Fund

PASSIONHow we give

15

Zycron’s commitment to the communities in which we’re located is paramount. We emphasize year-round service as a responsibility for our successful businesses.

  Jump Rope for Heart Middle Tennessee State University Music City Charities Nashville Area Chamber of Commerce Safe Haven Family Shelter Toys for Tots Urban League Winchester Elementary School

2014 CHARITABLE DONATIONS MADE TO:

ZYCRON KEPT A 17-YEAR

TRADITIONAND

DONATEDA TURKEY

TO MORE THAN

450 FAMILIESIN MEMPHIS AND NASHVILLE

Page 17: Zycron 2014 Annual Report

Zycron, Inc. | 2014 Annual Report 16

TO ITS 2014 KINDERGARTEN CLASS

CELEBRATEDTHE ZYCRON TEAM

ON A 30-MINUTE ROUTETO HELP FACILITATE HEALTHY BODIES AND MINDS

ZYCRON PARTNERED WITH

PURPOSE PREPARATORY

ACADEMY CHARTER SCHOOL

20 LAPTOPSTO PROVIDE

NATIONAL WALKING

DAY

Page 18: Zycron 2014 Annual Report

NASHVILLE413 Welshwood DriveNashville, TN 37211615-251-9588 office615-251-9577 fax

CHATTANOOGA5805 Lee Highway, Suite 204Chattanooga, TN 37421423-693-2178 office423-355-5421 fax

MEMPHIS8275 Tournament DriveSuite 100, Southwind Building BMemphis, TN 38125901-748-2060 office901-748-2448 fax

DALLAS15455 Dallas ParkwaySuite 600Addison, TX 75001972-764-5180 office

DENVER8400 E. Crescent ParkwaySuite 600Greenwood Village, CO 80111720-528-4000 office

facebook.com/ZycronInc

17

youtube.com/user/zycroninc

linkedin.com/company/zycron

twitter.com/Zycron_Inc

CONTACT US

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