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®EngineEngineManageP o w e r i n g I T a h e a d

© Copyright 2009,ZOHO Corp.

[email protected] http://www.zohocorp.com

ZOHO Corporation (formerly AdventNet, Inc.)

4900 Hopyard Rd., Suite 310

Pleasanton, CA 94588, USA

Toll Free: +1 888 720 9500, Fax: +1-925-924-9600

Powering IT Ahead®EngineManage

®EngineEngineManageP o w e r i n g I T a h e a d

VQManager

Features

www.vqmanager.com

ManageEngine VQManager is a web-based, real-time VoIP Quality

Monitoring tool that can monitor any VoIP equipment that supports

SIP(RFC 3261), H.323, Cisco Skinny and RTP/RTCP(RFC 3550). It

enables IT administrators to monitor their VoIP network for QoS

parameters, bandwidth utilization and call traffic trends. With over 25

built-in reports, VQManager gives network administrators

comprehensive insight about bandwidth usage and traffic patterns over

time.

Proactive, real-time monitoring of the QoS & Bandwidth of VoIP Network

Cisco Call Manager 4.x and 5.x monitoring based on Skinny protocol or CDR/CMR logs

Bandwidth usage & trend analysis for troubleshooting & capacity planning

Alarm generation based on QoS metrics & call statistics thresholds

Graphical representation of call flow plotting end-to-end Call Control information

Comprehensive reports to graphically represent historic traffic patterns in the network.

VoIP Quality Monitoring

Detect and block rouge access points

Detect intrusion attempts, vulnerabilities and denial-of-service attacks

Manage 70+ models of access points, routers and gateways centrally

Upgrade firmware of access points & configure groups of access points in one click

Alert appropriate network personnel when network faults occur

Visualize network performance through reports

24x7 real-time RF monitoring dedicated IDS sensors

WiFi Manager

Features

www.wifimanager.com

WiFi Manager is an integrated WiFi security and management solution. It

detects 100s of wireless threats such as rouge access points, rouge

clients, adhoc networks, denial-of-service attacks, hardware mis-

configurations, and any vulnerability that exists in your Wireless

Networks. It also helps managing 1000s of access points from a

centralized location.

WLAN Management & Security

About ManageEngine

SecurityManager Plus

About ManageEngineManageEngine is the leader in low–cost enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 36,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit http://www.manageengine.com/.

ManageEngine Enterprise IT Management Solution Map

®EngineManage Powering IT Ahead

ADManager Plus

Features

Facility to create multiple users using CSV/template-based wizards.

Managing passwords for user accounts in Active Directory.

Managing user mailboxes in Exchange Servers.

File Server management for Active Directory users.

Perform cleanup operations, delete/disable/move Active Directory accounts.

Extensive reports on Security, Password and Objects ensures consistent performance of AD.

Delegation features that ease workload on administrators.

A self-service portal that lets employees to update their own directory information with

restrictions set by administrator.

www.admanagerplus.com

Windows Active directory management

ADManager Plus is a comprehensive web-based Active Directory

Management software that simplifies User provisioning and Active

Directory administration. The solution features a single console from

which users, computers, contacts, groups and reports on Active Directory

environment can be viewed and managed. ADManager Plus avoids

manual, error prone administrative activities on Active Directory and

saves time and cost.

ADSelfService Plus

Features

Self reset passwords and unlock accounts securely.

Self update of personal information in Active Directory.

Schedule password expiry e-mail notification.

Reporting on user accounts and their password status.

Maintain comprehensive audit trails for all password activity using ADSelfService Plus.

www.adselfserviceplus.com

ADSelfService PlusAdmin Console

ADSelfService Plus

Reports and Settings

MicrosoftActive Directory

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Domain UsersSelf-service Console

Domain Users Self-service Console

Domain UsersSelf-service Console

Self Reset Password.Self Unlock Account.Self Directory Update

ADSelfService Plus is a secure, web-based end-user

program that allows a domain user to enroll and perform,

day-to-day help desk activities like password reset,

Account unlock or update user information in Active

Directory all by himself. It helps in a large scale to

eliminate a leading source of help desk calls and

associated expenses by automating password resets and

account unlocks thereby optimizing user productivity.


Applications Manager www.appmanager.com

ManageEngine Applications Manager is an Availability and Performance

Management Solution that proactively monitors Business Applications

and help enterprises ensure that their web applications meet end user

expectations.

IT Administrators and Operators can now manage their Internet Data

Centers effectively by using the fault management and notification

capabilities.

Features

OpManager MSP Edition

Integrated Applications,Server and Database Monitoring Software

Business centric view to your applications and server monitoring.

Visualize how your web applications respond and measure the end user experience.

Availability and Performance management for application servers,

databases, servers and custom applications.

SOAP Web Services Monitoring.

End to End Java / J2EE Web Transaction Monitoring.

Powerful reporting helps Administrators plan inventory and empowers the Line of Business Managers.

Enterprise Edition for Distributed Architecture

AssetExplorer

Features

ManageEngine AssetExplorer is comprehensive Asset Management

Software that offers enterprise-wide asset visibility and control to manage

all your IT and Non-IT assets. ManageEngine AssetExplorer offers a single

view to track and manage ownership of all your assets.

Asset Management Software

Scan IT assets

Software License Management

Asset Contracts

Track Asset Ownership

Software Compliance

PO with approvals

Hardware & Software Inventory

Software Usage Tracking

Audit History

www.assetexplorer.com

Desktop CentralWindows Desktop Management Software

Desktop Central is a web-based windows desktop management software

that helps in managing 1000s of desktops from a central location. It

automates the complete desktop management life cycle ranging from a

simple configuration to complex software deployment. With its network-

neutral architecture, the administrator can easily manage any windows

networks like Active Directory, Workgroup, or other directory services.

Features

Software Deployment

Patch Management

Service Pack Deployment

Asset Management

Remote Control

Windows System Tools

Configurations

User Logon Reports

Active Directory Reports

www.desktopcentral.com

DeviceExpert

Features

Multi-vendor configuration for switches, routers, firewalls and other devices

Encrypted storage of device configuration in database

Real-time configuration tracking and effective change management policies

Contextual, side-by-side comparison of altered configuration

Scripting support to automate time consuming tasks like password rotation

Role-based access control for device configuration & approval mechanism for changes

Comprehensive Audit Trails

Compliance Reporting on Inventory and configuration changes

Built-in disaster recovery mechanism to recover system in the event of failure

www.deviceexpert.com

Network Change & Configuration Management

ManageEngine DeviceExpert is a web-based Network Change and

Configuration Management (NCCM) solution that enables the Network

Administrator to efficiently manage the configurations of Network Devices

such as switches, routers, firewalls, wireless access points, integrated

access devices and others from multiple vendors such as Cisco, HP, 3com

Foundry, FortiGate, NetScreen, Nortel and others.


Flexible cross-platform event log & syslog collection

Application log analysis

Compliance reporting to meet GLBA, HIPAA, PCI, SOX acts

Pre-defined & customizable Reports on top hosts, top events, and more

Automated event log archiving for compliance audit, forensics and trouble shooting

Real time alerting & notification

Security analysis

Policy enforcement & trend analysis

EventLog Analyzer

Features

www.eventloganalyzer.com

Security Information Management & Compliance Reporting Tool

ManageEngine EventLog Analyzer is a web-based, agent-less syslog

and event log management solution that collects, analyzes, archives,

and reports on event logs from distributed Windows hosts, syslogs from

UNIX hosts, Routers & Switches, other syslog devices and application

logs. It helps organizations meet host-based security information

management (SIM) objectives and adhere to demands of regulatory

compliance requirements like HIPAA, SOX, GLBA, and PCI.

FacilitiesDesk www.facilitiesdesk.com

FacilitiesDesk is a web-based Computer-Aided Facilities Management

Software (CAFM) with an Integrated Property Management,

Maintenance Management and Resource Management capabilities. It is

designed to facilitate maintenance requests management, employee

and asset tracking, purchasing and contract management all neatly

wrapped in a single package. FacilitiesDesk is tailored to meet all the

requirement of an integrated workplace management seamlessly, at an

affordable price point.

Features

Property and Space Management

Keep Track of Building lease with timely notification

Integrated Maintenance Help-desk

Resources Tracking and Ownership

Intuitive visualization of space utilized

Manage your maintenance team

Plan multiple Employees and Resources Movement through a single request

Manage Contracts & PO with approvals

Integrated Facilities Management Software

Firewall Analyzer

Features

Support for Heterogenous devices of enterprise firewall, VPN & proxy server log formats

Real time traffic & bandwidth analysis

Scheduled & Customizable reports with multi-level drill down

Flexible log archiving for audit & forensics

Threshold-based alerting

Historical Trend Analysis for Capacity Planning

Firewall policy monitoring for optimization

Exhaustive search mechanism

www.fwanalyzer.com

Security Event Management Tool

ManageEngine Firewall Analyzer is a web-based, agent-less firewall,

VPN & proxy server log management software. It collects, normalizes &

reports on logs from enterprise-wide firewalls, VPN and proxy servers &

helps network administrators gain useful information from device logs

instantly & identify inappropriate web usage by employees. It can analyze

& report incoming and outgoing traffic / bandwidth patterns, Identify virus

attacks by host, port & type, protocol usage by user, source & destination.

MSP Center Plus www.mspcenterplus.com

Features

MSP Center Plus enables VARs and System Integrators to offer

reliable and secure managed network monitoring services to numerous

small & medium sized organizations. MSP Center Plus is a

comprehensive 'out-of-the-box' solution to put a Managed Network

Services solution provider in business. It is ideal for MSPs who are

interested in keeping their customer's networks performing at an optimal

level, reduce service costs, and increase productivity while improving

customer satisfaction and retention.

Secure remote monitoring - Secure HTTPs connection for probe-server communication.

Unlimited Device Monitoring - Monitor unlimited number of customer devices from a central location.

Customer portal for your customers to login and see what you monitor for them.

Customer Specific Reports - Give Customers the info they want; generate reports specific to them.

MS Exchange Monitoring

Rebranding - Rebrand MSP Edition and roll out your own services.

Managed Network Services

probe for unlimited device monitoring


OpManager www.opmanager.com

ManageEngine OpManager is a complete network monitoring software

that provides high level business-centric fault and performance

management across WAN, Servers, and Applications. By bringing a

business perspective to network management, OpManager delivers the

functionality of expensive solutions at the ease of smaller software-

delivering to you the best of both worlds!

Features

Network management with complete WAN visibility, availability, performance and fault monitoring

Datacenter management with Server, Exchange, Database, Active Directory and UPS monitoring

Overall IT management with URL monitoring, CPU memory and disk utilization statistics,

services, applications and eventlog monitoring

Service Level Management and Tracking with real-time service specific availability information

Improved discovery with a combination of NMAP, WMI, SNMP and CLI

One-touch configuration with Device Templates

Simplified interface management with in-depth, at-a-glance report

Network Management Software

OpUtilsSwitch Port & IP Address Management Software

OpUtils offers the ability to map your Switch Ports to devices to its

physical location. It automatically retrieves the VLAN details and can be

run at scheduled interval. The IP Address Manager tool automatically

discovers the subnets from the routing tables and scan them periodically

to get the details of Used & Available IP Address in your network. In

addition to IPAM & Switch Port Mapper, it also provides various tools for

Bandwidth Monitoring, Network Monitoring, Wake on LAN, detects

Rogue Devices in the network, Cisco Config File Management, MAC-IP

Resolver, SNMP Trap Receiver and more.

Features

Switch Port Mapper

IP Address Manager

Rogue Detection & Bandwidth Monitor

Advanced Wake on LAN

Easy Mac to IP Resolver

Cisco Config File Manager

DHCP Scope Monitor

www.oputils.com

OpStor www.opstor.com

ManageEngine OpStor is an enterprise-ready, easy-to-use and

affordable storage infrastructure monitoring solution that helps

enterprises to monitor their mission-critical storage resources effectively.

It enables you to monitor fiber channel switches, Storage Arrays, Tape

Libraries, Host Servers and HBAs which form the backbone of enterprise

applications. OpStor enables storage administrators to have a unified

view of their heterogeneous storage environment through a user-friendly

web interface.

Features

Hierarchical device map with device links and color-coded status.

Periodical Status Polling to check health status of the devices.

Escalation of critical conditions through email/SMS to storage administrators.

Close monitoring of Fabric Switch & Port states, Storage Arrays & Processors status, Disk / Volume states,

Library & drive states

Generates reports on fabric port utilization, availability and Storage Disk/Volume utilization trends.

Integrates device's element managers by launching them from OpStor browser client.

Device telnet is tunneled from OpStor client securely.

Multi-vendor Storage Infrastructure Monitoring

NetFlow Analyzer www.netflowanalyzer.com

Features

ManageEngine NetFlow Analyzer uses Cisco NetFlow (v5/v7/v9), Cisco

NBAR, Cisco CBQoS and sFlow data exported from routing devices to

analyze network traffic and report on bandwidth usage across your

network. It lets you know what applications are using bandwidth, who is

using them and when was it used. This is ideal for small and medium

enterprises that need to manage less than 600 interfaces in their setup.

This also aids enterprises and service providers for usage based billing.

Top applications, source, destination, ToS, DSCP & AS reports

Real time reports with up-to-the-second visibility

Ability to create IP based department or division

Application categorization using deep-packet inspection

Advanced application categorization based on port, protocol & IP address

QoS validation using pre policy, post policy & queuing status

Usage based billing

Alerting based on threshold violations & when the link is down

Automatic scheduling of daily, weekly, monthly reports etc.

Traffic Analysis and Network Forensics

Enterprise Edition for Distributed Architecture


Scans your enterprise network non-intrusively (both agentless & agent-based)

Provides detailed inventory of your network assets

Assesses network vulnerabilities and identifies devices that are exposed to such vulnerabilities

Remediates vulnerable Windows systems by deploying missing patches and service packs

Deploys patches for various flavors of Linux like RedHat, Debian, CentOS

Provides remediation solutions to mitigate risks, thus paving way for a more secure IT environment

Detects & tracks windows file & registry changes

Audit reports to understand network security posture & ensure compliance

Security Manager Plus

Security Manager Plus is a network security scanner that proactively

reports on network vulnerabilities and helps to remediate them and

ensure compliance. With vulnerability scanning, open ports detection,

patch management and vulnerability reporting capabilities, Security

Manager Plus is exactly the software you need to protect your network

from security threats and malicious attacks.

Features

www.securitymanagerplus.com

Network Vulnerability Scanner with Patch Management

ServiceDesk Plus www.servicedeskplus.com

ManageEngine ServiceDesk Plus is a complete web-based Help Desk

Software with Asset Management capabilities. It offers an integrated

package with Request Management (Trouble Ticketing), Asset Tracking,

Purchasing, Contract Management, Self-Service Portal, and Knowledge

Base at an affordable price point. ServiceDesk Plus provides all that you

need to have a full-fledged IT Help Desk and a productive Help Desk

staff. ServiceDesk Plus is ITIL ready and includes modules like Incident

Management, Problem Management, Change Management and

CMDB.

Features

Simple installation and no complex customizations

Automate repetitive tasks like ticket dispatch and notifications

Auto discover assets, including hardware and software details

Better understand relationships between assets

Respond to customers on time

Better utilize support resources

Study impact on SLAs

IT Help Desk & Asset Management Software

Enterprise Edition isITIL Ready

PasswordManager Pro (PMP) is a web-based Password Management

Solution for enterprises to control the access to shared

administrative/privileged passwords of any ‘enterprise resource' such as

servers, databases, network devices, applications etc. PMP enables IT

managers to enforce standard password management practices such

as maintaining a central repository of all passwords, usage of strong

passwords, frequent changing of sensitive passwords and controlling

user access to shared passwords across the enterprise.

Features

Secure, centralized repository of passwords

Active Directory/LDAP Integration

Password ownership, sharing, access control & user groups

Automated, remote password changing & password expiry

Password policies & compliance reporting

Real-time notifications & Comprehensive audit of all user access to passwords

Tools for backup & disaster recovery

Password management APIs

Password Management for Shared and Service Accounts

www.passwordmanagerpro.comPasswordManager Pro

SupportCenter Plus

SupportCenter Plus is a 100% web-based Customer Service and Support

Software that offers Trouble Ticketing, Account & Contact Management,

SLA Management and Knowledge base in one low-cost, easy-to-use

package. With SupportCenter Plus your support organization can now

realize higher levels of productivity, provide superior customer service,

improve problem resolution times, share knowledge effectively and keep

customers happy.

Features

Reduce Support Load with Self Service Portal

Empower Support Representatives to handle issues with searchable Knowledge base

Comprehensive Service Level Agreement(SLA) Management

Manage Multiple Contacts and Accounts

Track Product Details with the Product Catalog

Customer Service and Support

www.supportcenterplus.com

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