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Zendesk: Competitive Intelligence Report Zendesk Competitors: Zendesk, Freshdesk, Olark October 2015

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Page 1: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

Zendesk: Competitive Intelligence Report

Zendesk Competitors:Zendesk, Freshdesk, Olark

October 2015

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 2: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

FOUNDING TIMELINE 2 of 11

2001 2010

2001

2004 2010

2007

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 3: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

LOCATION 3 of 11

SAN FRANCISCO

SAN FRANCISCOLONDON

SANTA CLARA

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 4: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

FACEBOOK FOLLOWERS 4 of 11

TOTAL FACEBOOK FOLLOWERSCOMPANY

57,229

47,908

10,960

6,027

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 5: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

TWITTER FOLLOWERS 5 of 11

TOTAL TWITTER FOLLOWERSCOMPANY

65,091

13,672

12,783

6,699

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 6: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

OWLER FOLLOWERS 6 of 11

TOTAL OWLER FOLLOWERSCOMPANY

512

356

323

309

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 7: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

BATTLE OF THE CEOs 7 of 10

CEO/TITLE CEO RATINGCOMPANY

Girish MathruboothamFounder & CEO

Mikkel SvaneFounder & CEO

Frank SlootmanPresident & CEO

Varun ShoorFounder & CEO

86%

84%

68%

86%

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 8: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

WEBSITE SCREENGRABS 8 of 11

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 9: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

NEWS ARTICLES 9 of 11

TOTAL NEWS ARTICLES, OCTOBER 2015COMPANY

197

168

55

0

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 10: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

BLOG POSTS 10 of 11

TOTAL BLOG POSTS, Q3 2015COMPANY

42

0

0

0

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 11: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

ZENDESK COMPETITORS

ACQUISITIONS 11 of 11

ACQUISITIONS MADE, Q3 2015COMPANY

3

2

2

0

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
Page 12: Zendesk, Kayako, ServiceNow,Freshdesk | Company Showdown

See revenue, employee count, likely outcome and more...

October 2015www.owler.com

GET FULL COMPETITIVE REPORT

https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir
https://www.owler.com/iaApp/100209/zendesk-competitors?utm_source=slideshare&utm_medium=social&utm_campaign=slidesharecir

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